Hotel Riu Cancun - Adults Only - All Inclusive

3.5 star property

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Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Nightclub
Aerial view
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Cancun, QROO
  • Place, Cancun Convention Center
    ‪3 min walk‬
  • Place, Caracol Beach
    ‪5 min walk‬
  • Place, Forum Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

Standard Double Room (M)

8.6 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room, Sea View (M)

8.0 out of 10
Very good
(12 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Sea View (M)

10.0 out of 10
Exceptional
(4 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Ocean View (U)

8.8 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Ocean View (B2C-US)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Ocean View (M)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Ocean View (L)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (C)

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite, Ocean View (C)

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Standard Double Room, Ocean View (C)

7.8 out of 10
Good
(42 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Standard Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • Free WiFi

Double Room Ocean View

  • Sleeps 2
  • Free WiFi

Junior Suite, Ocean View (U)

8.4 out of 10
Very good
(17 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room, Ocean View (U)

8.4 out of 10
Very good
(126 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Room, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Standard Room, Ocean View (L)

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Standard Double Room, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Double Room, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Standard Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Double Room, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room, Connecting Rooms, Sea View (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera, Hotel Riu Cancun - Adults Only - All Inclusive is within a 5-minute walk of Caracol Beach and within 15 minutes of other popular attractions like Cancun Convention Center. This 569-room, 3.5-star property has 4 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Plaza Caracol Mall - 1 min walk - 0.1 miles
  • Cancun Convention Center - 3 min walk - 0.2 miles
  • Caracol Beach - 5 min walk - 0.3 miles
  • Forum Beach - 6 min walk - 0.4 miles
  • Forum By The Sea Mall - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪RIU (Lounge Bar) - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪El Faro - ‬1 min walk
  • ‪Kawachi Specialty Restaurant - ‬1 min walk
  • ‪Miramar - ‬2 min walk

About this property

Hotel Riu Cancun - Adults Only - All Inclusive

Guests of Hotel Riu Cancun - Adults Only - All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. There's free parking and limo/town car service. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this adults-only property include a gym, free WiFi in public areas, and a hot tub.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Balconies, minibars, and ceiling fans are also available. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • Art Deco architecture
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive rate plans at Hotel Riu Cancun - Adults Only - All Inclusive?

Hotel Riu Cancun - Adults Only - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, surfing/body boarding, and volleyball.

Is free cancellation available at Hotel Riu Cancun - Adults Only - All Inclusive?

Hotel Riu Cancun - Adults Only - All Inclusive provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do close to Hotel Riu Cancun - Adults Only - All Inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of Caracol Beach, Gaviota Azul Beach, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Forum Beach and Chac Mool Beach less than a mile away.

Will I be able to park at Hotel Riu Cancun - Adults Only - All Inclusive?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Hotel Riu Cancun - Adults Only - All Inclusive?

Renova Spa is the property's spa and services include beach massages, facials, mani/pedis, and body treatments.

Does Hotel Riu Cancun - Adults Only - All Inclusive feature a casino on the premises?

No, Hotel Riu Cancun - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Cancun - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

Is Hotel Riu Cancun - Adults Only - All Inclusive good for couples?

This adults-only property offers plenty of amenities for couples including a beach, 6 restaurants, and 4 outdoor pools.

Does Hotel Riu Cancun - Adults Only - All Inclusive have a hot tub?

No, this property doesn't have a spa tub.

Does Hotel Riu Cancun - Adults Only - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hotel Riu Cancun - Adults Only - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Cancun - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Cancun - Adults Only - All Inclusive.

Does Hotel Riu Cancun - Adults Only - All Inclusive have connecting rooms available?

Yes, this property has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hotel Riu Cancun - Adults Only - All Inclusive?

The closest major airport to Hotel Riu Cancun - Adults Only - All Inclusive is Cancun Intl. Airport (CUN), which is 15.1 mi away (25 minutes by car).

Can I book a room with a balcony at Hotel Riu Cancun - Adults Only - All Inclusive?

Yes, every guestroom at Hotel Riu Cancun - Adults Only - All Inclusive comes with a balcony and some offer ocean and courtyard views.

Does Hotel Riu Cancun - Adults Only - All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Riu Cancun - Adults Only - All Inclusive.

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2131 out of 3952 reviews
Rating 8 - Good. 899 out of 3952 reviews
Rating 6 - Okay. 477 out of 3952 reviews
Rating 4 - Poor. 196 out of 3952 reviews
Rating 2 - Terrible. 249 out of 3952 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

armin

Liked: Staff & service
Disliked: Property conditions & facilities
Basically, The hotel has no beach, the little
Stayed 5 nights in May 2026

10/10 Excellent

ELOY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2026

10/10 Excellent

Nieves

Stayed 3 nights in Mar 2026

4/10 Poor

Kaci

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property itself was quite run down and did not meet expectations. While staff indicated they could accommodate a gluten-free member of our party, the options were extremely limited and disappointing. Communication was impossible. They could not even eat a plain hamburger as they put wheat in it. WHY? They are very uneducated on celiac disease and not real helpful. There was also a noticeable sewage odor throughout the property, which negatively impacted the overall experience. It’s unfortunate, as the location and views are absolutely stunning and truly the highlight of the stay. Entertainment was minimal we only saw three shows during our seven-day visit and the atmosphere seemed geared more toward a younger crowd. The food quality was inconsistent; if we arrived later for meals, the options often appeared dried out and unappealing. Overall, despite the beautiful setting, I would not choose to stay here again.
Stayed 7 nights in Apr 2026

10/10 Excellent

Ana

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2026

8/10 Good

Adderlee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but a bit outdated. The staff were very nice and helpful. I enjoyed the food selections and pool area. The beach area was beautiful as well. The only gripe we had was more about the hours of sunlight. We went in February. Due to the position of the hotel. By the pools, you would be in the shade by 4/4:30 pm and it was breezy and cool. Other than that, it was enjoyable.
Stayed 3 nights in Feb 2026

6/10 Okay

Roman

Stayed 4 nights in Feb 2026

10/10 Excellent

Omar, Miami Gardens

Liked: Cleanliness, amenities, property conditions & facilities
Great facility, customer service. Love it
Stayed 4 nights in Jan 2026

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean, the whole resort was spotless
Stayed 6 nights in Feb 2026

10/10 Excellent

Priya

Stayed 3 nights in Feb 2026

10/10 Excellent

Magdala

Stayed 4 nights in Feb 2026

10/10 Excellent

Jacquetta

Room was clean
Stayed 3 nights in Feb 2026

10/10 Excellent

Arhun

Liked: Cleanliness, amenities, property conditions & facilities
great parties!
Stayed 6 nights in Feb 2026

10/10 Excellent

damanpreet sing

nice
Stayed 5 nights in Jan 2026

8/10 Good

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place
Stayed 5 nights in Feb 2026

10/10 Excellent

WENDY L

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing!
Stayed 3 nights in Feb 2026

8/10 Good

Esperanza

Stayed 3 nights in Feb 2026

10/10 Excellent

Michael Anthony

Stayed 8 nights in Feb 2026

6/10 Okay

Gina Maureen

Traveled with partner
Liked: Cleanliness
Shower had a leak. Furniture uncomfortable. Shower had good water pressure. Beds hard. Very little beach available due to highwater in February and pool area wasn't big enough for the crowd. Resort is geared to young crowd. Staff were friendly and attentive.
Stayed 7 nights in Feb 2026

6/10 Okay

Marcus

Liked: Cleanliness, staff & service
Room was good and basic
Stayed 2 nights in Feb 2026

10/10 Excellent

Wayne

Stayed 7 nights in Feb 2026

6/10 Okay

Nadia

Traveled with group
Liked: Cleanliness
Pretty outdated resort. Nice location just needs to be updated
Stayed 5 nights in Feb 2026

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was fine, nice view. Most of the staff was nice and easy to deal with. The food was ok but nothing was amazing. Some of the rules were dumb and strangely enforced. The hosted party's were fun. The drinks were ok... the spa was ... ok.
Stayed 4 nights in Feb 2026

10/10 Excellent

Noureddine, Houston

Stayed 5 nights in Jan 2026

8/10 Good

Steve

Stayed 6 nights in Jan 2026