Hotel Riu Cancun - Adults Only - All Inclusive

3.5 star property
Adults-only beachfront property with 4 outdoor pools

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Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Nightclub
Porch
Front of property - evening/night
Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Housekeeping

Explore the area

Map
Cancun, QROO
  • Cancun Convention Center
    ‪3 min walk‬
  • Forum Beach
    ‪6 min walk‬
  • Gaviota Azul Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

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Room options

Suite, Ocean View (L)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 1 King Bed

Standard Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 1 Double Bed

Suite, Ocean View (B2C-US)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Sea View (M)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms, Ocean View (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Standard Double Room (M)

  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (U)

  • 323 sq ft
  • Sleeps 6
  • 1 King Bed

Suite, Ocean View (C)

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (L)

  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (C)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (U)

  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms, Ocean View (C)

  • 312 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Sea View (M)

  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Room, Ocean View (L)

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (U)

  • 312 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 1 King Bed

Standard Room, Ocean View (E)

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

Double Room (E)

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, Hotel Riu Cancun - Adults Only - All Inclusive is within a 10-minute walk of popular sights such as Gaviota Azul Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 569-room, 3.5-star property has 4 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Cancun Convention Center - 3 min walk - 0.2 miles
  • Caracol Beach - 5 min walk - 0.3 miles
  • Forum Beach - 6 min walk - 0.4 miles
  • Gaviota Azul Beach - 9 min walk - 0.5 miles
  • Hotel Zone Beaches - 8 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Riu - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Turquesa Restaurant - ‬2 min walk
  • ‪Kawachi Specialty Restaurant - ‬1 min walk
  • ‪Hotel Miramar - ‬2 min walk

About this property

Hotel Riu Cancun - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Guests of Hotel Riu Cancun - Adults Only - All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. There's free parking and limo/town car service. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this adults-only property include a gym, free WiFi in public areas, and a hot tub.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Balconies, minibars, and ceiling fans are also available. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • Art Deco architecture
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive rate plans at Hotel Riu Cancun - Adults Only - All Inclusive?

Hotel Riu Cancun - Adults Only - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, surfing/body boarding, and volleyball.

Is free cancellation available at Hotel Riu Cancun - Adults Only - All Inclusive?

Hotel Riu Cancun - Adults Only - All Inclusive provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do close to Hotel Riu Cancun - Adults Only - All Inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of Gaviota Azul Beach, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and Forum Beach. You'll also find La Isla Shopping Mall and Tortuga Beach within a short drive.

Will I be able to park at Hotel Riu Cancun - Adults Only - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Hotel Riu Cancun - Adults Only - All Inclusive?

Renova Spa is the property's spa and services include beach massages, facials, mani/pedis, and body treatments.

Does Hotel Riu Cancun - Adults Only - All Inclusive feature a casino on the premises?

No, Hotel Riu Cancun - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Cancun - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Hotel Riu Cancun - Adults Only - All Inclusive?

This adults-only all-inclusive property offers plenty of amenities for couples including 4 outdoor pools, a poolside bar, and a poolside restaurant.

Does Hotel Riu Cancun - Adults Only - All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Hotel Riu Cancun - Adults Only - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hotel Riu Cancun - Adults Only - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Cancun - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Cancun - Adults Only - All Inclusive.

Are there connecting rooms at Hotel Riu Cancun - Adults Only - All Inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Riu Cancun - Adults Only - All Inclusive?

The closest major airport to Hotel Riu Cancun - Adults Only - All Inclusive is Cancun Intl. Airport (CUN), which is 15.1 mi away (25 minutes by car).

Are there rooms with balconies at Hotel Riu Cancun - Adults Only - All Inclusive?

Yes, every guestroom at Hotel Riu Cancun - Adults Only - All Inclusive comes with a balcony with some featuring ocean or courtyard views.

Does Hotel Riu Cancun - Adults Only - All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Riu Cancun - Adults Only - All Inclusive.

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1602 out of 3101 reviews
Rating 8 - Good. 738 out of 3101 reviews
Rating 6 - Okay. 393 out of 3101 reviews
Rating 4 - Poor. 161 out of 3101 reviews
Rating 2 - Terrible. 207 out of 3101 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in May 2025

2/10 Terrible

ShaQuana

Traveled with family
Disliked: Cleanliness, amenities
The room was very, very outdated. Our first room did not have air conditioning. When we complained, instead of switching our room, they kept sending maintenance who couldn't fix anything! Then they finally switched our room to a more outdated room with plaster on the walls like it was full of construction. The beds were hard as a brick! The food choices were terrible; there were only hot dogs, hamburgers, fake steak, fajita meat, and nachos for poolside food. The lines were long for the restaurants, and the buffet was nasty. Luckily, there were good food choices outside of the resort. Overall, I would give the Riu Cancun 0/10!!! Would not recommend!
Stayed 4 nights in May 2025

8/10 Good

Claudia A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that you didn't have to carry money around. Very clean and staff were nice and helpful. Good variety of food. Would have liked the main entertainment show at an earlier time. Food was good, and deserts fair.
Stayed 7 nights in Apr 2025

2/10 Terrible

Jill

Traveled with family
Disliked: Cleanliness, amenities
It was a dump. Geared towards teenagers. Behaviors at pool were appalling.
Stayed 4 nights in Apr 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 8 nights in Apr 2025

8/10 Good

Frederick John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed pillows were too small
Stayed 5 nights in Apr 2025

10/10 Excellent

Sigifrido

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenos Restaurantes buenas atenciones sabrosos alimentos muy bueno todo me gusto mucho muchas gracias
Stayed 4 nights in Mar 2025

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great resort, the food was good and the atmosphere was great. Its only drawback is the wifi wasnt the best but everything else was great
Stayed 7 nights in Mar 2025

10/10 Excellent

hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jinsong

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 6 nights in Mar 2025

10/10 Excellent

Zilvinas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Alejandrina

Traveled with group
Liked: Staff & service
It was great, friendly people and food was good but the rooms were old and they had a bad smell.
Stayed 4 nights in Jan 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this resort is beautiful. The beach was excellent. The food was good with lots of variety. Unfortunately, we stayed with the Spring Breakers and the noise was loud and obnoxious into the early morning hours. If it wasn't for the commotion of spring break the resort would have been great. We would definitely stay here again, just not during spring break.
Stayed 5 nights in Mar 2025

10/10 Excellent

Taylor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best time and the staff were the friendliest and most fun people ever!
Stayed 5 nights in Mar 2025

4/10 Poor

Robert

Stayed 4 nights in Mar 2025

8/10 Good

Rebecca Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this property, we have been to multiple Rius. Definitely a party vibe but there are ways to be in the quiet areas when you want to be. We were there during spring break so it was a little busier than we would have liked, but that isn’t the resort’s fault. Dinner selection was limited as most restaurants were full or had long waits unless you were there right at 6. Buffet was good and that’s usually where we ate. Very clean and the service and staff was amazing!! Great location as well!! Grocery and shopping within 5 minute walk. Only negatives were rowdy spring breakers and they were stingy on toilet paper and fresh towels and washcloths in the room. Overall great place!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Joseph A

Stayed 5 nights in Feb 2025

8/10 Good

Kaelene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are all wonderful, very clran and well maintained. The only complaints would be not enough plugs in the rooms and they only use top sheets on the beds that do not stay on the bed while sleeping. My bed did not have a mattress pad, only mattress and sheet. Very minor issues.
Stayed 7 nights in Mar 2025

10/10 Excellent

Sabrina

Stayed 3 nights in Feb 2025

10/10 Excellent

Alec

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and boys had a great time for our spring break trip. Staff is very friendly and drinks weren’t too watered down, would go back.
Stayed 5 nights in Mar 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed during spring break and the resort was filling with young and rowdy students. The many swimming pools made it possible to find a relatively quiet area for swimming and sun bathing. The food was very good and in abundance. The shrimp, however, was never peeled was tough to peel, and when unpeeled was tough. The room was full of hard surfaces: tiled floors and glass covered tables.
Stayed 6 nights in Mar 2025

10/10 Excellent

Caricia Mia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service! Amazing workers
Stayed 4 nights in Mar 2025

8/10 Good

Poomani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top shelf Alcohol, great entertainment daily, polite staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to souvenir places and shopping. All inclusive options are great and the amenities are really good. Staff were nice. It was a little loud at times, sometimes difficult to sleep because people are still awake but recommendable for sure.
Stayed 4 nights in Mar 2025