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Recent guest reviews

It was very unique because I had the view of the sea and also the pool

The food and staff were excellent. Multiple pools and eating locations.

The food was good for an all-inclusive resort. All of the staff was friendly and overall pleasant. The only negative would be the rooms. They were rundown and sparse. On the plus side, it made us want to be outside as much as possible.

The location was excellent. The cleanliness was great, the service was excellent. The staff was helpful and friendly. I am a breakfast person, and always felt rushed in the morning, because they quit serving breakfast too early.

Locations I liked didn’t like rooms Ned to be undated

We did not like the fact the elevators where hard to catch. The Restaurants need to have more variety of dishes.

Todo estubo exelente les Damos gracias especialmente a Alan,Paloma,Aracely, y a delfiny

Great location the beach was beautiful ..however a ring and bracelet went missing from my room I contacted the front desk but they said housekeepers did not turn any in .

El hotel está muy bonito, creo que el buffet lo pueden mejorar, no tuve la oportunidad de probar los otros restaurantes, la playa está hermosa muy limpio todo afuera lo único que no me gusto fue el cuarto que nos toco estaba todo oxidado el area de la regadera y con moho las almohadas muy incomodas y los lavabos no se noto que estuvieran limpios en gral el cuarto no me gusto para nada en lo absoluto.

My first time in Cancun and was so happy to stay at RIU Cancun. Their staff was super nice and the food was great even though it was a Buffett style. I was really impressed with their cleanliness in our room, the lobby and all around the hotel and our in the beach! They went above and beyond my expectations and made me feel happy & safe during this pandemic. I would stay there again in a heartbeat. It’s great for the price too where it’s not too expensive but it doesn’t short you out of anything! Thank you RIU!!!

It was overall OK. The entertainment needs a lot of improvement. The rooms are a little outdated. The food was average. Beach was beautiful. It was a decent stay but I probably would not stay here again in the future.

Blvd. Kukulcan, Km 9, Manzana 50, Lote 5 Cancun QROO

Hotel highlights

  • Walking distance to Cancun Convention Center and Forum Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Zona Hotelera, Riu Cancun All Inclusive is within a 5-minute walk of Cancun Convention Center and within 15 minutes of other popular attractions like Forum Beach. This 569-room, 3.5-star property has 4 outdoor pools along with a full-service spa and 6 restaurants.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. Enjoy dining at Miramar, one of 6 onsite restaurants.


Rooms

The 569 rooms have an array of amenities, including balconies, minibars, and free bottled water. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Ceiling fans, safes, and phones are other standard amenities.


Property features

Guests of Riu Cancun All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. There's free parking and limo/town car service. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a health club, a spa tub, and free WiFi in public areas.

Room options

Junior Suite, Ocean View (U)

2 Double Beds | 1 King Bed | Sleeps 4

Standard Room, Ocean View (L)

2 Double Beds | 1 King Bed | Sleeps 4

Junior Suite, Sea View (M)

2 Double Beds | 1 King Bed | Sleeps 4

Suite, Ocean View (U)

1 King Bed | Sleeps 2

Guest reviews for Riu Cancun All Inclusive

Everyone (111) Couples (24) Family (23)
5
Partner Couples Family

It was very unique because I had the view of the sea and also the pool

By , from Laredo Texas on Oct 27, 2020

5
Everyone

By on Oct 26, 2020

5
Family

The food and staff were excellent. Multiple pools and eating locations.

By , from Lubbock Texas on Oct 26, 2020

4
Family

The food was good for an all-inclusive resort. All of the staff was friendly and overall pleasant. The only negative would be the rooms. They were rundown and sparse. On the plus side, it made us want to be outside as much as possible.

By on Oct 25, 2020

4
Family with small children

The location was excellent. The cleanliness was great, the service was excellent. The staff was helpful and friendly. I am a breakfast person, and always felt rushed in the morning, because they quit serving breakfast too early.

By , from Murrieta California on Oct 25, 2020

5
Everyone

By on Oct 25, 2020

5
Everyone

By on Oct 25, 2020

4
Family

Locations I liked didn’t like rooms Ned to be undated

By , from Texas on Oct 24, 2020

1
Everyone

By on Oct 18, 2020

5
Everyone

By on Oct 18, 2020

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