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Recent guest reviews

Loved beach, pool, entertainment, food.

Friendly people and nice hotel

I hated being around smokers everywhere; why do you allow smokers to be smoking within the facility; there were several people smoking around the pool, the theater and the beach. This hotel was family friendly and I had My kids who suffer from asthma with me. No smoking should be reinforced for the sake of our children and the environment please.

Perfect

I like everything about Riu. Out of all the places we have visited in Mexico, this is our favorite resort so far.

The staff was the best part- amazing welcoming people. Great location! I will be back!

The attentive of the staff was great

The RIU was amazing! My room was clean everyday! Great hospitality service and good food.

The resort was beautiful with beautiful grounds. The food and service were great. The only thing that needs improvement are the bedrooms. The furniture, bedding, and decor are dated.

The employees there were so kind and professional. I enjoyed my room, food and entertainment. Highly recommend.

Everything was good at Riu resorts. We loved everything about the resort and we will return on next vacation trip.

Customer service was great.

We had an amazing time ! 10/10

Bathrooms were broken.. buffet food was horrible, definitely not 5 star. Rooms were old basic. Tv channels basic. Def not worth the money

Great experience

Love this place

Blvd. Kukulcan Km 8.5 Cancun QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Downtown Cancun, Riu Cancun All Inclusive is within a 5-minute walk of sights such as PlayCity Casino and Ceviche Square. This 569-room, 3.5-star property has 4 outdoor pools along with a full-service spa and 6 restaurants.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. Enjoy dining at Miramar, one of 6 onsite restaurants.


Rooms

32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Balconies, minibars, and ceiling fans are also available.


Property features

Guests of Riu Cancun All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. There's free parking and limo/town car service. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and a spa tub.

Room options

Junior Suite, Ocean View (U)

2 Double Beds | 1 King Bed | Sleeps 4

Standard Room, Ocean View (L)

1 Double Bed | Sleeps 4

Junior Suite, Sea View (M)

2 Double Beds | 1 King Bed | Sleeps 4

Suite, Ocean View

1 King Bed | Sleeps 2

Guest reviews for Riu Cancun All Inclusive

Everyone (80) Couples (53) Family (61)
5
Family with small children

Loved beach, pool, entertainment, food.

By on Jan 26, 2023

5
Everyone

By on Dec 29, 2022

5
Partner Couples

Friendly people and nice hotel

By on Dec 21, 2022

3
Family

I hated being around smokers everywhere; why do you allow smokers to be smoking within the facility; there were several people smoking around the pool, the theater and the beach. This hotel was family friendly and I had My kids who suffer from asthma with me. No smoking should be reinforced for the sake of our children and the environment please.

By on Dec 19, 2022

5
Everyone

Perfect

By on Oct 28, 2022

5
Family

I like everything about Riu. Out of all the places we have visited in Mexico, this is our favorite resort so far.

By on Oct 3, 2022

5
Partner Couples

The staff was the best part- amazing welcoming people. Great location! I will be back!

By on Aug 25, 2022

5
Everyone

By on Aug 21, 2022

5
Friends

The attentive of the staff was great

By on Aug 18, 2022

5
Family

The RIU was amazing! My room was clean everyday! Great hospitality service and good food.

By on Aug 5, 2022

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