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VIP Room Upgrades & More

Located in Hotel Zone, Beach Palace Resort All Inclusive is within a 10-minute stroll of sights such as La Isla Shopping Mall and Yamil Lu'um Archaeological Zone. This 287-room, 4-star resort has 3 outdoor pools along with a full-service spa and 4 restaurants. It's on the beach and also a short walk from Tequila Museum and Cancun Interactive Aquarium.

Dining

Free hot/cold buffet breakfast is included with your stay. There are ample dining options with 4 onsite restaurants, including Tequila, which specializes in Mexican cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.

Rooms

All 287 air-conditioned rooms feature free minibar items, balconies, and coffee makers. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Free local calls, free bottled water, and safes are other standard amenities.

Property features

Guests of Beach Palace Resort All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a 24-hour fitness center, a sauna, and a rooftop terrace.

Highlights

  • Walking distance to La Isla Shopping Mall
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking

Hotel Amenities

Exclusive Amenities This VIP Access hotel offers an exclusive amenity just for platinum and gold members. Amenities vary from property to property, and might include free breakfast, complimentary drinks or parking, spa or dining credits, free wi-fi, and more.

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

  • Fitness facilities

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving excursions
  • Snorkeling excursions
  • Premium or imported alcoholic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Hotel Amenities

Beach Palace Resort All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Beach Palace Resort All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. High-speed wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Guests can use the outdoor pool at a partner hotel. Onsite self parking and valet parking are complimentary.

Beach Palace Resort All Inclusive has designated areas for smoking.

  • Beach umbrellas 
  • Beach sun loungers 
  • Beach towels 
  • Number of outdoor pools - 3 
  • Babysitting or childcare (surcharge) 
  • Number of buildings/towers - 1 
  • Children's pool 
  • Free valet parking 
  • Poolside bar 
  • Spa treatment room(s) 
  • Steam room 
  • Children's club (free) 
  • 24-hour front desk 
  • Porter/bellhop 
  • Multilingual staff 
  • Total number of rooms - 287 
  • Number of floors - 12 
  • Hair salon 
  • ATM/banking 
  • Gift shops or newsstand 
  • Shopping on site 
  • Dry cleaning/laundry service 
  • Arcade/game room 
  • Elevator/lift 
  • Number of bars/lounges - 3 
  • Coffee shop or café 
  • 24-hour fitness facilities 
  • Designated smoking areas (fines apply) 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Sauna 
  • Concierge services 
  • Luggage storage 
  • Rooftop terrace 
  • Turkish bath/Hammam 
  • Meeting rooms 6 
  • Number of restaurants - 4 
  • Conference space size (feet) - 58276 
  • Free self parking 
  • Business center 
  • Free breakfast 
  • Full-service spa 
  • Free WiFi 
  • Laundry facilities 
  • Conference center 
  • Conference space size (meters) - 5414 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Premium TV channels 
  • Room service (24 hours) 
  • Balcony 
  • Air conditioning 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Free local calls 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Jetted bathtub 
  • Separate bathtub and shower 
  • Iron/ironing board 
  • In-room safe 
  • Daily housekeeping 
  • LCD TV 
  • Satellite TV service 
  • In-room massage available 
  • Rollaway/extra beds (free) 
  • Free WiFi 

Where to Eat

Guests are offered a complimentary hot/cold buffet breakfast.

Tequila - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Bocelli - This restaurant specializes in Italian cuisine and serves dinner only.

Wok - This restaurant specializes in Asian cuisine and serves dinner only.

La Terraza - This restaurant specializes in Italian cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach volleyball on site 
  • Beach yoga on site 
  • Fitness classes on site 
  • Snorkeling nearby 
  • Scuba diving nearby 
  • Golfing nearby 
  • Sailing nearby 
  • Windsurfing nearby 
  • Parasailing nearby 
  • Volleyball on site 

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Body scrubs 
  • Sauna in spa 
  • Spa tub in spa 
  • Minimum age to access spa is 18 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at Midnight

Check-in time starts at 3 PM

Special check-in instructions:

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the discounted rate and benefits. The hotel reserves the right to amend the rate if valid proof is not provided. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Hotel Name

  • Beach Palace
  • Beach Palace Cancun
  • Beach Palace Resort
  • Beach Palace Resort All Inclusive
  • Beach Palace Resort All Inclusive Cancun
  • Beach Palace Hotel Cancun

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Beach Palace Resort All Inclusive is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.

Up to USD 2500 Resort Credit Promotion

Book a minimum 3-night stay for travel now - December 23, 2016 and receive a resort credit valid towards select resort services and amenities, including golf, spa, tours, romantic dinner, and scuba diving. Resort credit is offered in the following amounts, based on length of stay:

  • USD 500 resort credit with a 3-night stay
  • USD 750 resort credit with a 4-night stay
  • USD 1500 resort credit with a 5-8 night stay
  • USD 2000 resort credit with a 9-11 night stay
  • USD 2500 resort credit with a 12-night minimum stay
Valid for all room/rate categories. Credit applied to guest's final bill at check-out. One credit per booking, per stay. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. All services, products, are subject to availability. Golf credit is valid for resorts in Cancun and Riviera Maya. Resort credit for scuba diving at Cozumel Palace is valid for certified and non-certified divers and beginners. Unused credits valid for up to 1 year from the check-out date and is transferable once to 1 guest. Unused credit option is only available for check-in as of December 24, 2016. When using resort credit for My Palace Memories, Resort Credit Shop, and other products and services of this promotion, taxes and fees will apply. These taxes and fees can be paid with cash, credit card, or other authorized means. Resort credit cannot be redeemed for cash. No refunds for any unused portion of credit. Offer is subject to change. Other restrictions may apply.

Complimentary Honeymoon Offer

Book a 3-night minimum stay in any room and rate category and contact the property after booking using the information on the reservation confirmation received after booking to receive the following benefits:

  • Mini honeymoon cake
  • Bottle of sparkling wine
  • Complimentary honeymoon dinner at select restaurants
  • 2 honeymoon t-shirts
  • Breakfast in bed (upon request)
  • Guaranteed turndown service
  • Honeymoon desk
  • Late check-out until 6 PM (subject to request and availability)
Proof of marriage required at check-in; marriage date must be less than 1 year prior to arrival. Upon arrival, guests will be directed to the Honeymoon Desk to make arrangements. Taxes and gratuity may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Eat & Play All Palace Resorts Promotion

Book a stay now and your rate will include the following:

  • Access to the facilities and restaurants at the resort’s sister properties, including:
    • Isla Mujeres Palace All Inclusive Resort
    • Moon Palace Golf & Spa Resort All Inclusive
    • Playacar Palace All Inclusive
    • Sun Palace Couples Only All Inclusive
    • Cozumel Palace All Inclusive
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.

Kids Stay, Play, and Eat Free

Book a stay in any room or rate category now - August 28, 2016 for travel June 1 - August 31, 2016 and kids 12 and under stay, play, and eat for free.

Must book any room or rate category to receive benefits. Full details at check-in. Children 12 and younger eat free when ordering from the children's menu and dining with paying adults order from the regular menu. Limited to 2 children per room. Taxes and gratuity may not be included. No refunds for any unused portion of offer. There are no room charges for children 12 and younger when sharing a room with adults and using existing bedding. Free stay reflected in rate displayed at time of booking. Reservations with overlapping dates qualify for this promotion; discount will apply for nights within travel window. Proof of child age required at check-in. In the event the child is over the age of 12 at check-in, the difference in rate will be charged at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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