Beach Palace - All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
VIP Access

Choose dates to view prices

Photo gallery for Beach Palace - All Inclusive

Waterslide
1 bedroom, premium bedding, down comforters, free minibar
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | 1 bedroom, premium bedding, down comforters, free minibar
5 restaurants, breakfast, lunch, dinner served; international cuisine
Sauna, body treatments, body scrubs, facials, massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪6 min walk‬
  • Cancun Interactive Aquarium
    ‪10 min walk‬
  • Cancun Convention Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Superior Deluxe Lagoon View

  • 441 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 1070 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Deluxe Lagoon View - Kids & Teens Free

  • 440 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean View - King Size Bed

  • 440 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Family Deluxe - Kids & Teens Free

  • 880 sq ft
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

  • 630 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Superior Deluxe Ocean View - Kids & Teens Free

  • 440 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera, Beach Palace - All Inclusive is adjacent to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within a 10-minute walk of other popular attractions like La Isla Shopping Mall. This 287-room, 4-star property has 3 outdoor pools along with a full-service spa and 5 restaurants.

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.4 miles
  • Cancun Interactive Aquarium - 10 min walk - 0.5 miles
  • Forum Beach - 5 min drive - 1.8 miles
  • Cancun Convention Center - 6 min drive - 2.0 miles
  • Gaviota Azul Beach - 7 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Duna Pool Bar - ‬11 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Azulinda Cafe & Bar - ‬5 min walk

About this property

Beach Palace - All Inclusive

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
Guests of Beach Palace - All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 26 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, 3 hot tubs, and a sauna.
Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, balconies, and coffee makers are other standard amenities.
3 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bocelli
  • Smokehouse
  • Tavola
  • Tequila
  • Wok / Agra

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Handrails in stairways (39 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Laundry fee: USD 315 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive rate plans at Beach Palace - All Inclusive?

Beach Palace - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include dance classes and live performances.

How much does it cost to stay at Beach Palace - All Inclusive?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Beach Palace - All Inclusive on Jul 1, 2025 start from $320.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Beach Palace - All Inclusive?

Beach Palace - All Inclusive offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see near Beach Palace - All Inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Forum Beach and Gaviota Azul Beach within a short drive.

Is parking available on site at Beach Palace - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is a spa located at Beach Palace - All Inclusive?

There is a full-service spa available for guests to enjoy and services include body scrubs, massages, and facials.

Does Beach Palace - All Inclusive include a casino on the premises?

No, Beach Palace - All Inclusive doesn't have a casino.

Will I find an indoor pool at Beach Palace - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and 3 hot tubs.

What will couples enjoy most about a stay at Beach Palace - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, 2 poolside bars, and 5 restaurants.

Are there hot tubs at Beach Palace - All Inclusive?

Yes, guests can enjoy 3 spa tubs at this all-inclusive property.

Does Beach Palace - All Inclusive have a restaurant with a breakfast menu?

Yes, Beach Palace - All Inclusive has 5 restaurants, and serves free full breakfasts each morning.

Will Beach Palace - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Beach Palace - All Inclusive.

Are there connecting rooms at Beach Palace - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

What is the closest airport to Beach Palace - All Inclusive?

The closest major airport to Beach Palace - All Inclusive is Cancun Intl. Airport (CUN), which is 13.5 mi away (22 minutes by car).

Can I book a room with a balcony at Beach Palace - All Inclusive?

Yes, every guestroom at Beach Palace - All Inclusive comes with a balcony with some featuring ocean or city views.

Does Beach Palace - All Inclusive have a wedding venue on site?

Take advantage of the wedding venue at Beach Palace - All Inclusive if you plan to say "I do" during your trip.

Beach Palace - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1147 reviews
Rating 8 - Good. 282 out of 1147 reviews
Rating 6 - Okay. 131 out of 1147 reviews
Rating 4 - Poor. 68 out of 1147 reviews
Rating 2 - Terrible. 40 out of 1147 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness
The property was fine. Very family friendly. It is dated in areas. They did run out if towels at the pool in the evening. Get them early! We also had an issue with our remote not working which was never resolved and reported 3 times. Our ala carte dinner at Tavola took a very long time. Overall it was a fine stay for an family. My husband really enjoyed the spa. I really enjoyed the coffee shop. All staff were very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Mar 2025

10/10 Excellent

Sylvain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was wonderful. Great beach and the staff go above and beyond to make your stay memorable. Food was excellent. Lots of activities for guests that were included. The only drawback is the adjacent hotels that are abandoned. (didn't survive the pandemic?) Other than that we were impressed with the level of service and the friendliness of the staff.
Stayed 6 nights in Mar 2025

6/10 Okay

Paulina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Nooshin Khatibzadeh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean overall. The food was good. Very friendly staff and good service. We enjoyed our stay and will go back again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Robert, Windham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and property- thank you!
Stayed 3 nights in Feb 2025

10/10 Excellent

Sulabh

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was amazing, the staff and service made our stay extra memorable. The best feature about the resort was its size making everything accesible within arm's distance and also giving beautiful view from both the directions. I am happy that we choose this property over other wider known options.
Stayed 5 nights in Feb 2025

10/10 Excellent

Diane J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect for a relaxing get away,
Stayed 6 nights in Feb 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Desperately in need of renovation. Could not look around our room or the property without seeing damaged floors, walls etc. Resort credits are a scam and can only be used for a few things (like a $700 USD couples massage). Very disappointed to see swimming with dolphins being offered in 2025 as it is absolutely inhumane. Do better Palace Resorts! Upon check out we were told there was a $61 USD charge to our room for cigarettes (we don’t smoke) and a hand bag (we didn’t purchase). Lots of arguing, proving signatures and bracelet ID’s. Won’t be going back knowing people can just charge crap to your room and foot you with the bill. I will be checking my credit card to make sure we aren’t charged.
Stayed 6 nights in Mar 2025

10/10 Excellent

Romynes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Julie Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend beach palace! Staff is friendly and attentive to all your needs.
Stayed 6 nights in Feb 2025

8/10 Good

anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Nataliya

Traveled with group
Liked: Cleanliness, staff & service
This was my first time staying in this resort and if I had to describe it in two words I would say it was very good. Number one what I liked about this resort it was their beach, beach is beautiful. Number two, is the staff: everyone is friendly, willing to help and provide the best services. Like every place has its moments, but Beach palace staff will contact you right away and try to fix things up and make sure you are satisfied. Thirdly, I loved how spacious their room was. It had two queen beds and jacuzzi inside the room. Thanks to Expedia, I got free upgrade and was able to enjoy the ocean from my balcony and watch lovely sunrise every single morning. The downside of this resort is that it’s old, it asks for new furniture and design, and good news is that they actually are going to remodel this place soon. And another area they definitely need to improve is their dining, they don’t have restaurants choices (two out of four restaurants are Italian) Since I don’t drink I can’t comment much about their bar, but I saw how busy their staff was taking orders, bringing drinks to people no matter where you are- at the pool, by the beach or in the hallway.
Stayed 7 nights in Feb 2025

8/10 Good

Amanda J

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Francoise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our experience was positive, with only a few minor areas for improvement. We would definitely consider returning in the future. We felt safe our entire stay and had a lot of fun. The African dance was my favorite event.
Stayed 4 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vdk-Cancun

All was great! Good food, drinks and sweets Nice shows every night. No complaints at all. Enjoy every minute.
Stayed 6 nights in Feb 2025

10/10 Excellent

Agapito

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. The only thing is they need more variation of food. More Mexican food for sure
Stayed 2 nights in Feb 2025

6/10 Okay

natalia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs a lot of TLC and upgrade food options. No soundproof doors slamming all night long so loud can’t sleep
Stayed 7 nights in Feb 2025

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness
Pictures look better than property. Very outdated, food was average and front desk service/greeting very average too.
Stayed 3 nights in Jan 2025

10/10 Excellent

Patrick Clark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Especially at the playroom, which my young daughters loved checking out. The resort was fun and beautiful with tons of amenities, but it was the very thoughtful and helpful staff that i appreciated the most. I would highly recommend this place, if you are traveling here!
Stayed 5 nights in Feb 2025

10/10 Excellent

Amir

Stayed 5 nights in Feb 2025

10/10 Excellent

Gurmeet Singh

Stayed 4 nights in Feb 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service restaurants were good, clean.
Stayed 4 nights in Feb 2025

10/10 Excellent

Savat Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location on the Hotel Zone is perfect. The beach is clean and there are plenty of beach chairs. The rooms are big and all have beautiful views. The best part is the staff, they are all extremely friendly and accommodating.
Stayed 3 nights in Feb 2025