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Recent guest reviews

This place is amazing. It reminds me of a Four Seasons. The food was gourmet and probably the best I’ve had for inclusive. My favorite was the Asian restaurant it was sooo good. The steakhouse was also good. There is 24 hour room service, a cute little coffee shop from lattes, to ice coffees with an array of desserts. it’s all about the food right when on vacation! The rooms were spectacular, we got the ocean view suite and it was large and clean and modern. Every room comes with a large hot tub! The mini bar was stocked, bar style. The staff was excellent! Very attentive. We actually transferred here from Grand Oasis due to nightmare accommodations and Orbitz was awesome to relocate us after our complaints. They paid the extra costs! I was shocked and so grateful they did this for us. The only thing I wished this place had was more grounds. It’s basically hote, pool, and beach outside. It’s definitely more hotel style versus a full resort. But either way our stay was very pleasant. They are owned buy Moon Palace so maybe we will try that next since it’s more massive resort. Oh and they also use L’Occicitane for their bathroom essentials which I love! This resort is very luxury, but just small.

Excellent customer service and well maintained property

Walk ability to activities

Great trip for families. We traveled with our three year old and 10 month old. They have pack n plays you can use for free (depending on availability), a kids club/play area, and a fun slide. Like almost all all-Inclusive resorts the buffets for breakfast and lunch were subpar at best, but the restaurants they had for dinner were good. Tuesday/Friday they have an Indian restaurant that is really tasty. Staff was friendly and the entertainment staff was great! Made an effort to learn and remember names. Resort was clean and Covid tests were done at the resort and quick and easy. We also released baby sea turtles one of the nights!! The resort partners with a foundation that protects turtles and aquatic animals. Will be staying here again

Awesome place to stay!

Great service

Excelente hotel staff friendly and helpful

Friendly staff, good hygenic practices, selection of restaurants, swimming beach, and fitness coach.

The view from our room was so beautiful. The food was good I had a great experience over all

Restaurant service was great people working there very nice and friendly and good food and service Buffay food was very poorly one day in Morning it was Sunday around 9:00 we just found there what ever was left🙃

Loved the view from our room but the AC could have worked better, the last day we were miserable but loved everything else.

Even about this place was excellent. Very clean and service was amazing.

Great family friendly place Well contained Perfect size for families with younger children. Perfect beach area totally perfect clean sand and warm waters Elevators are old school and too slow resulting in lots of waiting They need remodeled. Beach area needs a bit more shade Perhaps installing an awning by the building to add a spot for those seeking cover

The service and food here are unparalleled. The beach is beautiful and pools are clean and warm. Rooms have ocean views and hot tubs. It doesn’t get any better!

Entertainment and entertainment staff were awesome great people. Friendly wait staff. Food in buffet was great lots of choices and delicious ! Pool is beautiful too Did lot like the amount of seaweed in pool but that’s not the hotel’s fault. One thing they should have is an adult activity at night. Sports bar is fun for kids. DJ was there but no one dances because they’re too many kids playing pool and ping pong. Room should be divided. But it’s really nice place

bed bed bed bed ............................................................

This is second time to stay this hotel because we had a great room and good time at last stay. I booked this hotel half year ago to ask higher floor and double bed room to have same experience as last time. And I requested to ORBITZ and hotel a few times and their answer was they'll do their best so I expected they would prepare room as I prefer.But they prepared lowest floor room with 1 bed. After negotiation with hotel, they changed room from 2'nd day but I am so disappointed that they didn't care anything about my request.

Blvd Kukulcan Km 11.5 Cancun QROO

Hotel highlights

  • Walking distance to La Isla Shopping Mall and Chac Mool Beach
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking

Beach Palace Resort All Inclusive places you in Zona Hotelera, within a leisurely stroll of popular sights such as La Isla Shopping Mall and Chac Mool Beach. This 287-room, 4-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 4 restaurants.


Dining

Free full breakfast is included with your stay and awaits you each morning from 7 AM to 11:30 AM. There are ample dining options with 4 onsite restaurants, including Tequila, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.


Rooms

All 287 rooms feature free minibar items, balconies, and coffee makers. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

Guests of Beach Palace Resort All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a gym, a sauna, and a rooftop terrace.

Room options

Honeymoon Suite, Flex cancellation options

1 King Bed | Sleeps 2

Family Room, 2 Bedrooms, Kids & Teens Free + Flex cancellation options

1 King Bed and 2 Double Beds | Sleeps 6

Deluxe Room Ocean View, Kids & Teens Free + Flex cancellation options

2 Double Beds | 1 King Bed | Sleeps 4

Deluxe Lagoon View, Kids & Teens Free + Flex cancellation options

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Beach Palace Resort All Inclusive

Everyone (21) Couples (28) Business (1) Family (41) Friends (5)
5
Family with small children

This place is amazing. It reminds me of a Four Seasons. The food was gourmet and probably the best I’ve had for inclusive. My favorite was the Asian restaurant it was sooo good. The steakhouse was also good. There is 24 hour room service, a cute little coffee shop from lattes, to ice coffees with an array of desserts. it’s all about the food right when on vacation! The rooms were spectacular, we got the ocean view suite and it was large and clean and modern. Every room comes with a large hot tub! The mini bar was stocked, bar style. The staff was excellent! Very attentive. We actually transferred here from Grand Oasis due to nightmare accommodations and Orbitz was awesome to relocate us after our complaints. They paid the extra costs! I was shocked and so grateful they did this for us. The only thing I wished this place had was more grounds. It’s basically hote, pool, and beach outside. It’s definitely more hotel style versus a full resort. But either way our stay was very pleasant. They are owned buy Moon Palace so maybe we will try that next since it’s more massive resort. Oh and they also use L’Occicitane for their bathroom essentials which I love! This resort is very luxury, but just small.

By on Dec 2, 2021

Review comment responded on Dec 3, 2021

Dear Janice, Thank you for sharing your magnificent comments and perceptions with us. Your satisfaction is the most important to us and our main goal, and nothing pleases us more than learning it was successfully achieved during your visit. We are thrilled to read that you could experience an excellent service from our team. Our service is one of the best parts of our resort and the team is always looking to surpass your expectations. We look forward to having you with us again! Cordially,

5
Family Business Business

Excellent customer service and well maintained property

By on Dec 1, 2021

Review comment responded on Dec 1, 2021

Dear sreeram, we are grateful to learn about the wonderful time you had at Beach Palace. We will be delighted to have the honor to welcome you once again soon. Cordially,

5
Partner Couples

Walk ability to activities

By , from Hart on Nov 21, 2021

Review comment responded on Nov 22, 2021

Dear Marla, Thank you for choosing Beach Palace as your holiday destination. We hope to continue making memorable experiences for you in the future. Kind regards,

4
Family with small children

Great trip for families. We traveled with our three year old and 10 month old. They have pack n plays you can use for free (depending on availability), a kids club/play area, and a fun slide. Like almost all all-Inclusive resorts the buffets for breakfast and lunch were subpar at best, but the restaurants they had for dinner were good. Tuesday/Friday they have an Indian restaurant that is really tasty. Staff was friendly and the entertainment staff was great! Made an effort to learn and remember names. Resort was clean and Covid tests were done at the resort and quick and easy. We also released baby sea turtles one of the nights!! The resort partners with a foundation that protects turtles and aquatic animals. Will be staying here again

By on Oct 25, 2021

Review comment responded on Oct 25, 2021

Dear Amanda, Thank you so much for your kind words. We are delighted to learn that your visit was incredible and you and your family had so much fun. We strive to be the best and to make sure our guests enjoy coming back time and time again so we certainly look forward to welcoming you back again for many more special moments in the future! Cordially,

5
Partner Couples

Awesome place to stay!

By on Sep 12, 2021

Review comment responded on Sep 13, 2021

Dear Kierra S, Thank you so much for choosing Beach Palace, it will be our honor to welcome you in the near future and exceed your expectations. Sincerely,

5
Family

Great service

By on Aug 7, 2021

Review comment responded on Aug 7, 2021

Dear guest; We thank you for choosing Beach Palace, it was a pleasure to welcome you. Warm regards,

5
Family

Excelente hotel staff friendly and helpful

By on Aug 5, 2021

Review comment responded on Aug 6, 2021

Dear Guest, Many thanks for giving us a perfect score. Looking forward to your next visit. Sincerely,

5
Everyone

By on Jul 29, 2021

5
Family

Friendly staff, good hygenic practices, selection of restaurants, swimming beach, and fitness coach.

By on Jul 10, 2021

5
Family

The view from our room was so beautiful. The food was good I had a great experience over all

By on Jun 17, 2021

Review comment responded on Jun 18, 2021

Dear Guest, Thank you for your wonderful comments about our resort, our team is always available to surpass our guests' expectations. We really appreciate your recommendation for future guests. We look forward to welcoming you back in the near future. Cordially,

Beach Palace Resort All Inclusive

Blvd Kukulcan Km 11.5, Cancun, QROO 77500
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