Beach Palace - All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
VIP Access

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Photo gallery for Beach Palace - All Inclusive

Waterslide
Property video
View from room
5 restaurants, breakfast, lunch, dinner served; international cuisine
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪6 min walk‬
  • Cancun Interactive Aquarium
    ‪10 min walk‬
  • Gaviota Azul Beach
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Superior Deluxe Lagoon View

  • 441 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 1070 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Deluxe Lagoon View - Kids & Teens Free

8.6 out of 10
Excellent
(81 reviews)
  • 440 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • 440 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Family Deluxe - Kids & Teens Free

9.0 out of 10
Wonderful
(4 reviews)
  • 880 sq ft
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

  • 630 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Superior Deluxe Ocean View - Kids & Teens Free

8.2 out of 10
Very good
(16 reviews)
  • 440 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite -6 guests- Standard with Lake View

  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Suite with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Suite Junior with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard with Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

Suite Presidential with Sea View

  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of La Isla Shopping Mall, Beach Palace - All Inclusive is within a mile (2 km) of other popular sights such as Hotel Zone Beaches. This 287-room, 4-star property has 3 outdoor pools along with a full-service spa and 5 restaurants.

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.4 miles
  • Cancun Interactive Aquarium - 10 min walk - 0.5 miles
  • Forum Beach - 5 min drive - 1.8 miles
  • Cancun Convention Center - 6 min drive - 2.0 miles
  • Gaviota Azul Beach - 7 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Duna Pool Bar - ‬11 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Azulinda Cafe & Bar - ‬5 min walk

About this property

Beach Palace - All Inclusive

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
Guests of Beach Palace - All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 26 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, 3 hot tubs, and a sauna.
Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, balconies, and coffee makers are other standard amenities.
3 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bocelli
  • Smokehouse
  • Tavola
  • Tequila
  • Wok / Agra

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Handrails in stairways (39 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Laundry fee: USD 315 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive rate plans at Beach Palace - All Inclusive?

Beach Palace - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include dance classes and live performances.

How much does it cost to stay at Beach Palace - All Inclusive?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Beach Palace - All Inclusive on Jul 30, 2025 start from $309.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Beach Palace - All Inclusive?

Beach Palace - All Inclusive offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see near Beach Palace - All Inclusive?

This property is situated in Zona Hotelera within a short 7-minute walk of La Isla Shopping Mall and also 18 minutes on foot from Hotel Zone Beaches. You'll also find Forum Beach and Gaviota Azul Beach within a short drive.

Will I be able to park at Beach Palace - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is a spa located at Beach Palace - All Inclusive?

There is a full-service spa available for guests to enjoy and services include body scrubs, massages, and facials.

Does Beach Palace - All Inclusive include a casino on the premises?

No, Beach Palace - All Inclusive doesn't have a casino.

Will I find an indoor pool at Beach Palace - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and 3 hot tubs.

What will couples enjoy most about a stay at Beach Palace - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, 2 poolside bars, and 5 restaurants.

Are there hot tubs at Beach Palace - All Inclusive?

Yes, this all-inclusive property has 3 spa tubs.

Does Beach Palace - All Inclusive have a restaurant with a breakfast menu?

Yes, Beach Palace - All Inclusive has 5 restaurants, and serves free full breakfasts each morning.

Will Beach Palace - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Beach Palace - All Inclusive.

Does Beach Palace - All Inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

What is the closest airport to Beach Palace - All Inclusive?

The closest major airport to Beach Palace - All Inclusive is Cancun Intl. Airport (CUN), which is 13.5 mi away (22 minutes by car).

Are there rooms with balconies at Beach Palace - All Inclusive?

Yes, every guestroom at Beach Palace - All Inclusive comes with a balcony with some featuring ocean or city views.

Does Beach Palace - All Inclusive have a wedding venue on site?

Take advantage of the wedding venue at Beach Palace - All Inclusive if you plan to say "I do" during your trip.

Beach Palace - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 631 out of 1154 reviews
Rating 8 - Good. 278 out of 1154 reviews
Rating 6 - Okay. 133 out of 1154 reviews
Rating 4 - Poor. 70 out of 1154 reviews
Rating 2 - Terrible. 42 out of 1154 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Samer, Livonia

Traveled with family
Disliked: Amenities
The beach was amazing. It is one of the best beaches I have been on. That was the highlight of this place.
Stayed 5 nights in Mar 2025

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly staff, excellent food!
Stayed 4 nights in Mar 2025

6/10 Okay

Tracy

Traveled with family
Liked: Staff & service
As soon as you check in they try to upsell you. The staff was great and accommodating. We were unable to easily get reservations for the sit down dining options.
Stayed 3 nights in Mar 2025

8/10 Good

Rachel Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property overall was great. Wish it had more kids activities. Food and drinks were great. Staff was very kind and attentive. Overall would recommend.
Stayed 6 nights in Mar 2025

8/10 Good

Sokol

Stayed 6 nights in Mar 2025

10/10 Excellent

Ashley

Stayed 3 nights in Jun 2024

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 4 nights in Mar 2025

8/10 Good

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jazmin, North Hollywood

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel offers variety of food options, beach is so nice, plenty of space outside with lots of chairs. Shows every night was cool.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kristen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Amazing location. Amazing staff and services. We loved the pools and beach and facility layout. The shows were great. Awesome food. Very clean! Largest issues we had were with some of the dated aspects of the room. Our plumbing had a couple of issues. (That were sorted very quickly through the great staff and quick maitenence)
Stayed 8 nights in Mar 2025

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beach was great and accessible and pool area was great as well. Need to arrive early to get pool side chairs.
Stayed 5 nights in Mar 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beach Palace had a beautiful beach. The property was very tight with not trees or greenary, however, they make very good use of the space they have. The pools are very run down. Great staff, great entertainment, very clean. Good was pretty good, not many choices for restaurants.
Stayed 10 nights in Mar 2025

6/10 Okay

Christopher

Stayed 1 night in Mar 2025

6/10 Okay

Justin K, Lakewood

Traveled with family and small children
Liked: Cleanliness, staff & service
The huge abandoned resort next door is an eye sore. It needs more dining options and updates
Stayed 7 nights in Mar 2025

10/10 Excellent

JENNIFER LYNN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time…will come back!
Stayed 6 nights in Mar 2025

8/10 Good

Erich Giovanni

Stayed 6 nights in Mar 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little nervous given some of the reviews, but it was great! Food and service were excellent. The entertainment staff did a great job getting people involved in daily activities on the beach and at the pool - it was a great vacation!
Stayed 3 nights in Mar 2025

10/10 Excellent

Devi Kiran

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent experience
Stayed 6 nights in Mar 2025

4/10 Poor

Michael

Traveled with family
Liked: Amenities, property conditions & facilities
The staff at check in tell you the room is not ready but if you upgrade at a cost of $75.00 you can get a better room right away. It was actually $75.00 a night and was not ready any early then attempted to sell a time share. When trying to just get into our booked room and not upgrade, they already charge our card and the manager refused to speak to us. This happened to several people during our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pavel

Stayed 6 nights in Mar 2025

8/10 Good

alfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities
I stayed at the Beach Palace for 7 days and 6 nights with my wife and 2 teenagers. I didn’t know when we booked this property that it is a timeshare property, so they’ll try to get you in a 90 minute presentation right off the bat. The property was clean, staff were friendly and the location is great. The hotel is on the smaller side but I liked that because the kids were able to walk back and forth to the restaurants, room etc without us worrying they’d get lost. The beach is great at this location. The food is good but nothing great. The smokehouse restaurant was the best in my opinion. I read people complaining about the doors slamming and the doors were loud but nothing that kept us up at night. Every night they had entertainment, which was fun. There was a fire show and the Michael Jackson show was great. I would recommend this hotel to families with teens because they can’t venture off too far. The hotel also has a coffee/dessert shop open all day, which the kids liked.
Stayed 6 nights in Mar 2025

10/10 Excellent

APARNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Octavio Saucedo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual the service at Palace is unparalleled. The animation team at the pool was amazing. Yesenia, Roxanna and Vania in the playroom were wonderful to our children in the playroom. Misael and all of the bardtenders by the pool were incredible. Every employee we encountered was beyond fantastic. Our family had the best time.
Stayed 6 nights in Mar 2025

8/10 Good

Ramesh

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience with staff and overall facility felt safe. While room service was available, reservations for dining options were hardly available during our stay. So felt like we are stuck with only 2 options that have dining and are walk-in. Surprisingly no real mexican food options even in room service, seemed too american.
Stayed 4 nights in Mar 2025

10/10 Excellent

ANETTA, Centennial

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025