- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, MasterCard, and Visa.
- Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
- Registered guests are the only ones allowed in guestrooms.
- There are no elevators.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Mayafair Design Hotel
3.0 out of 5.0
2.8
out of 5
Average Guest Review
See all 19 reviews
This hotel is most popular for:
Recent guest reviews
Los pasillos son ruidosos por las noches y los carros que transportan elementos ruidosos párese un lugar de construcción ,el techo del pasillo es deprimente ,las instalaciones no nos dieron ganas de estar otra ves ,al gerente tuve que pedirle que se sonriera ,tienen mucho que mejorar.
Llegamos al hotel a las once de la noche agotados de un largo viaje y nos dijeron que la habitación que habíamos reservado desde hace quince días ya no estaba disponible. El tipo de la recepción pésimo en resolución de problemas puesto que la respuesta fue "yo no puedo ofrecerles nada más que enviarlos a otro hotel" el cual quedaba a kilómetros de este lugar. Al llegar al otro "hotel" que es de la misma cadena nos dieron una habitación con baño antihigienico y con un aire acondicionado de los años 60 que no nos dejó dormir, pesima noche. Al otro día nos dejaron un mensaje en el cuál nos informan que podemos pasar al Maya Fair por la habitación la cual es sin duda a equivocarme una de las peores de todo Cancún con infraestructura antigua sin medidas de higiene ante lo cual ni se nos ocurrió tomar un desayuno ahí. Y al final de esta odisea ni si quiera se dignaron a una disculpa personal por parte de Gerencia si es que la hubiese. A todos lo usuarios de esta página no basta fijarse la ubicación de este hotel si ni todo lo comentado en este comentario antes de decidir hospedarse en este "hotel" que no merece este nombre.
The hotel staff were very friendly and I loved the price and the location but the room while clean and the bed was comfortable, was absolutely nothing like the picture on Orbitz. I decided to book the room on special because of the sofa and desk and room set up. It was not like that at all. No carpet and no other furniture other than bed and small desk.
If you want a hotel only to sleep in a good location in Cancún...its ok! but the hotel is horrible and smell too bad!
Was an ok room. You get what you pay for. Good for short notice stay.
The overall experience was average, hotel staff excellent, rooms cleaned.The major problems we found during our stay was the smell of the sewer and no study hot water. Also be aware when you shower floor is extremely slippery. Wifi connection is bad Needs improvement, but if you are not planning on spending time at the hotel it will be a good option to consider during your stay in Cancun.
Upon arrival, they immediately put us up into different broken down hotel, that wasn't being "remodeled" as she said theirs was. This one had no pool, no balcony, no hairdryer, no coffee maker and no hot tub. Not what we signed up for.
This place is still being built so the sounds of construction are quite loud during the day. At night there is a hostel in the same building and it was super loud as well. The room was kinda cool. Artsy and heavily decorated but awkward. The bathroom was open to the main room which was fine for asndnd single person but a newly dating couple might feel strange. I would not recommend as of now
Needed a room with a bathtub for medical reasons, little did I know what a scarcity this would be in Mexico. I had reservations at another hotel but they didn't offer a tub I spent a whole night searching for a hotel offering this amenity and to my delight the Mayafair not only had rooms with bathtubs but they were really reasonably priced.
Hotel was in repair work, no amenities, fridge didn't work
Close to beaches, close to shopping. It's a great hotel.
no telephone, internet service suuuuper slow. building needs a lot of maintenance. walking distance to beach. very close to grocery store, starbucks restaurants, mall
if I come back I will def be staying here, the rooms are clean and freezing cold. the location is perfect! we walked to the clubs and parking was in front also. I loved it, I cant wait to come back!!!
Was really nice Nice location nice staff was really good for just one night I arrive at 8pm and everything was ready quit The rooms are clean
The hotel is not as how I envisioned it. This is due to the bathroom is an open bathroom which I thought is meant for couple. However, I am traveling with my friends which makes us feel a bit comfortable with the design of the hotel room. Overall, it is a nice and clean hotel.
This was not a funny joke! We missed our flight and had to find a hotel and needed something on the cheaper side. Well, we got it! This is an old shopping mall in the process of being renovated. The mold/mildew smell nearly knocked us down as we entered the rooms, there were dead roaches on the floor, urine stains on the top sheet (which was all that was on the bed- no blanket/spread). The toilet/shower/garden tub are just sitting out in the open. It's just one big room with no windows to the outside. The front window is the same from the original store with Chanel/Dolce & Gabana/Versace...etc...still on the frosted glass. The back side of the lamp shades were mildewed. The air conditioner did not work. It was on, but no cool air. We stayed about 10 minutes and checked back out. When we arrived, they did not have any confirmation of a reservation, so therefore, no refund. We just checked out and went down the street to a resort and paid a good bit more, but it was worth it. I did not feel safe here at all. If anyone has seen the movie "Hostel", that will give you an idea of this place! (The only reason I gave this one star, is that you're required to enter something!)
The hotel is well located, very close to the beach (just crossing the road) although you have to walk about 300 meters to get access to the beach. It seems to have been a shopping facility before and the rooms are being slowly renovated. The downside is that the toilet and shower was fully integrated to the room and as you can imagine is not very suitable when you are sharing the room with your son and daughter (15 and 18 years old)! Rooms are cool thanks to the air con, but outside of the rooms is like a hell. Extremelly hot, and the lobby doesn't have air co...
do to my flight being delayed for six hours, I did not venture out around the hotel, however the room was clean, and very spacious!
Nice people who work here, great location for clubbing and restaurants, nice pool, rooms were decent and clean.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Spa
Located in Hotel Zone, Mayafair Design Hotel is adjacent to Cancun Convention Center and within a 10-minute stroll of Plaza Caracol Mall. This 48-room, 3-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and free self parking. It's in central Avenida Kukulkan and also a short walk from Caracol Beach and Forum Beach.
Dining
Enjoy a bite to eat at Mayafair Martini Lounge, the hotel's onsite restaurant. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 11 AM.
Rooms
The 48 rooms are individually decorated and have an array of amenities, including minibars, free local calls, and desks. Guests can expect free WiFi and 40-inch TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer rainfall showers and free toiletries.
Property features
Guests staying at Mayafair Design Hotel enjoy access to a full-service spa, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Other amenities at this spa hotel include free use of bicycles, a computer station, and express check-in.
Guest reviews for Mayafair Design Hotel
price is nice but not like the picture!
Everyone
The hotel staff were very friendly and I loved the price and the location but the room while clean and the bed was comfortable, was absolutely nothing like the picture on Orbitz. I decided to book the room on special because of the sofa and desk and room set up. It was not like that at all. No carpet and no other furniture other than bed and small desk.
only location
Everyone
If you want a hotel only to sleep in a good location in Cancún...its ok! but the hotel is horrible and smell too bad!
close to downtown hotel zone
Everyone
Was an ok room. You get what you pay for. Good for short notice stay.
decent hotel close to the beach
Everyone
The overall experience was average, hotel staff excellent, rooms cleaned.The major problems we found during our stay was the smell of the sewer and no study hot water. Also be aware when you shower floor is extremely slippery. Wifi connection is bad Needs improvement, but if you are not planning on spending time at the hotel it will be a good option to consider during your stay in Cancun.
not the hotel we reserved.
Everyone
Upon arrival, they immediately put us up into different broken down hotel, that wasn't being "remodeled" as she said theirs was. This one had no pool, no balcony, no hairdryer, no coffee maker and no hot tub. Not what we signed up for.
avoid for now
Everyone
This place is still being built so the sounds of construction are quite loud during the day. At night there is a hostel in the same building and it was super loud as well. The room was kinda cool. Artsy and heavily decorated but awkward. The bathroom was open to the main room which was fine for asndnd single person but a newly dating couple might feel strange. I would not recommend as of now
nice within walking distance to everything
Everyone
Needed a room with a bathtub for medical reasons, little did I know what a scarcity this would be in Mexico. I had reservations at another hotel but they didn't offer a tub I spent a whole night searching for a hotel offering this amenity and to my delight the Mayafair not only had rooms with bathtubs but they were really reasonably priced.
Everyone
Hotel was in repair work, no amenities, fridge didn't work
reasonable price
Everyone
Close to beaches, close to shopping. It's a great hotel.
good and bad
Everyone
no telephone, internet service suuuuper slow. building needs a lot of maintenance. walking distance to beach. very close to grocery store, starbucks restaurants, mall
