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Seadust Cancún All Inclusive Family Resort

3.5 star property
Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall

Choose dates to view prices

Photo gallery for Seadust Cancún All Inclusive Family Resort

View from property
9 bars/lounges, swim-up bar, beach bar
3 outdoor pools, cabanas (surcharge), pool umbrellas
Beach/ocean view
Free minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Parking available
  • Bar
  • Room service
  • Housekeeping
  • Pool

Explore the area

View in a map
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, La Isla Shopping Mall
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Oceanfront Suite King Adults only

Free minibar, in-room safe, blackout drapes, iron/ironing board

Oceanfront Suite King Adults only

8.8 out of 10
Excellent
(38 reviews)
  • 645 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premier Suite, 2 Double Beds

  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite 2 double beds

Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite 2 double beds

8.0 out of 10
Very good
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 6
  • 2 Double Beds and 3 Twin Bunk Beds

View all photos for Premium Suite King

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Suite King

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite King

Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds

View all photos for Master Suite King with Jacuzzi

Free minibar, in-room safe, blackout drapes, iron/ironing board

Master Suite King with Jacuzzi

9.4 out of 10
Exceptional
(13 reviews)
  • 592 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Suite Two Double Beds - Adults Only

Free minibar, in-room safe, blackout drapes, iron/ironing board

Ocean Front Suite Two Double Beds - Adults Only

  • 645 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Suite King

Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Suite King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds

Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite King

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Deluxe Suite King

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera, Seadust Cancún All Inclusive Family Resort is a leisurely stroll from popular sights such as La Isla Shopping Mall and Hotel Zone Beaches. This 502-room, 3.5-star resort has 3 outdoor pools along with a full-service spa and a free water park.
View more Resorts in CancunOpens in a new window

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Luxury Avenue Shopping Mall - 2 min walk - 0.1 miles
  • Hotel Zone Beaches - 5 min walk - 0.3 miles
  • Marlin Beach - 5 min walk - 0.3 miles
  • La Isla Shopping Mall - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Hacienda Sisal - ‬4 min walk
  • ‪Club Bistro - ‬5 min walk
  • ‪Don Julio Restaurant - ‬7 min walk

About this property

Seadust Cancún All Inclusive Family Resort

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
Seadust Cancún All Inclusive Family Resort features a full-service spa, 3 outdoor pools, and a free water park. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive resort include a lazy river, a children's pool, and a gym.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, balconies, and coffee makers are other standard amenities. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 9 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Big Ben
  • Florencia
  • Food Gallery
  • Manhattan
  • Samurai

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Communal pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Seadust Cancun Family Resort All Inclusive
Great Parnassus All Inclusive
Great Parnassus Cancun
Great Parnassus Resort
Great Parnassus Resort All Inclusive
Great Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Great
Parnassus Resort
Seadust Cancun Family All Inclusive
Seadust Cancun Family Resort
Seadust Family Resort
Great Parnassus Family Resort All Inclusive
Great Parnassus Family Inclus

Frequently asked questions

Will I find all-inclusive options at Seadust Cancún All Inclusive Family Resort?

Seadust Cancún All Inclusive Family Resort is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include mini golf, tennis, and volleyball.

How much does it cost to stay at Seadust Cancún All Inclusive Family Resort?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at Seadust Cancún All Inclusive Family Resort on Dec 7, 2025 start from $267.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Seadust Cancún All Inclusive Family Resort?

Seadust Cancún All Inclusive Family Resort offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do close to Seadust Cancún All Inclusive Family Resort?

This resort is situated in Zona Hotelera within a short 13-minute walk of La Isla Shopping Mall and also 6 minutes on foot from Hotel Zone Beaches. You'll also find Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Will I be able to park at Seadust Cancún All Inclusive Family Resort?

Yes, self parking is offered for free at the resort.

Is a spa located at Seadust Cancún All Inclusive Family Resort?

There is a full-service spa available for guests to enjoy and services include Thai massages, hot stone massages, Ayurvedic treatments, and couples treatments.

Does Seadust Cancún All Inclusive Family Resort feature a casino?

No, Seadust Cancún All Inclusive Family Resort doesn't have a casino.

Is there an indoor pool at Seadust Cancún All Inclusive Family Resort?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Seadust Cancún All Inclusive Family Resort a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including a beach bar, 3 outdoor pools, and 9 restaurants.

Are there hot tubs at Seadust Cancún All Inclusive Family Resort?

Yes, this resort has a spa tub.

Does Seadust Cancún All Inclusive Family Resort have a restaurant that serves breakfast?

Yes, Seadust Cancún All Inclusive Family Resort has 9 restaurants, and serves breakfast for a surcharge.

Does Seadust Cancún All Inclusive Family Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Seadust Cancún All Inclusive Family Resort.

Does Seadust Cancún All Inclusive Family Resort have connecting rooms?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to Seadust Cancún All Inclusive Family Resort?

The closest major airport to Seadust Cancún All Inclusive Family Resort is Cancun Intl. Airport (CUN), which is 12.1 mi away (19 minutes by car).

Can I book a room with a balcony at Seadust Cancún All Inclusive Family Resort?

Yes, every guestroom at Seadust Cancún All Inclusive Family Resort comes with a balcony with some featuring ocean or hill views.

Does Seadust Cancún All Inclusive Family Resort have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Seadust Cancún All Inclusive Family Resort.

Seadust Cancún All Inclusive Family Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1126 out of 2704 reviews
Rating 8 - Good. 658 out of 2704 reviews
Rating 6 - Okay. 379 out of 2704 reviews
Rating 4 - Poor. 229 out of 2704 reviews
Rating 2 - Terrible. 312 out of 2704 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Luis

Traveled with group
Liked: Cleanliness
Disliked: Amenities
It was a terrible experience at the restaurant Big Ben. They don’t take reservations — you just walk in — and there was a long waiting list. The hostess told us it would be a 1 hour and 30 minute wait, but it ended up being 2 hours and 30 minutes. When they finally sat us, the waiter rushed us to order. I asked for a glass of wine, and they brought me an empty glass. They had also run out of desserts.
Stayed 3 nights in Nov 2025

6/10 Okay

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
kids area was down or close by 8 pm elevators were down not working
Stayed 4 nights in Oct 2025

6/10 Okay

Jose Manuel

Stayed 4 nights in Oct 2025

8/10 Good

Daniel, Dallas

Traveled with group
Liked: Cleanliness
Staff need more training
Stayed 1 night in Sep 2025

10/10 Excellent

Elionel, Boynton Beach

Stayed 3 nights in Jul 2025

6/10 Okay

Rafael Jose Blanco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

4/10 Poor

Steven

Traveled with partner
Disliked: Property conditions & facilities
The elevators did not have air conditioning or any air movement in them making the ride from the 11th floor to the ground extremely hot and uncomfortable. also the elevators are very slow.
Stayed 3 nights in Jul 2025

10/10 Excellent

Xiu juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family
Stayed 5 nights in Aug 2025

10/10 Excellent

Joel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about my stay besides the room Air conditioner, doesn'tcool down quickly. Other then everything else was great....🙏🙏🙏🙏
Stayed 3 nights in Aug 2025

10/10 Excellent

mohammad

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very nice place to stay with kids and the hotel its very safe and the workers are very friendly especially the manager name Adrian he is very friendly and nice person and he is really knowing what he is doing to keep the customer happy i will give a five stars to this hotel and definitely i will go back
Stayed 6 nights in Aug 2025

6/10 Okay

Fengjing

Liked: Staff & service
Disliked: Property conditions & facilities
The room I stay is terrible door is broken and show door doesn’t close good
Stayed 6 nights in Aug 2025

4/10 Poor

Jessenia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice concept of the place but I had roaches in my room (every night) the food was mediocre and the heat in the lobby and buffet area was too much
Stayed 4 nights in Aug 2025

6/10 Okay

James

Traveled with partner
Disliked: Property conditions & facilities
Property is old and dated.
Stayed 4 nights in May 2025

4/10 Poor

therese

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
1 elevator was out of service which caused long lines. Working elevator had no a/c or ventilation. The entire main level, lobby, and buffet restaurant were extremely hot and uncomfortable.
Stayed 4 nights in Aug 2025

2/10 Terrible

Joe

Traveled with partner
Disliked: Staff & service, amenities
This property didn’t allow full access or all inclusive benefits as I paid for. Garbage place
Stayed 3 nights in Aug 2025

8/10 Good

Elizabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for a family vacation. Overall things were fun and enjoyable. My only issue is, they speak Spanish during most activities/entertainment, which leaves non Spanish speakers feeling not considered. Of course I'm aware that's the language in Mexico.
Stayed 5 nights in Aug 2025

6/10 Okay

salvador

Stayed 4 nights in Aug 2025

6/10 Okay

Nikki

Traveled with family
Disliked: Property conditions & facilities
It is an okay resort, the food is okay, the elevators are awful though always out of service and no air in them except one. The resort outside of the room is very hot and humid no air conditioning.
Stayed 5 nights in Aug 2025

8/10 Good

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice place to stay for the price and especially with family. Only thing is that it is quite hot in this hotel and that's due to the open entrance to the hotel. The heat goes throughout the building, and the elevators are pretty hot as well. The room was very clean, and the AC worked great in there. If you are going to eat in the buffet, I suggest you bring a small towel with you as it gets very warm in that area.
Stayed 4 nights in Aug 2025

4/10 Poor

Damian

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The only good thing here, unfortunately, was the food. Everything else was a huge disappointment. If you don’t mind spending most of your time inside your room with the AC on, then maybe this hotel could work for you. The pool water was as hot as tea, and the buffet had ceiling fans blowing everyone’s hair around the dining hall. Honestly, after a long hot day, it would have been nice to sit down and enjoy a quiet meal in an air-conditioned restaurant. Instead, you’re left sweating through dinner. Definitely not the relaxing experience I was hoping for. The beach was full of seaweed, and so was the ocean… The hotel looks like a cruise ship – it’s huge! Traveling with kids, I have to say this is not a family-friendly place. The zip line is maybe 100 feet long, and on top of that, kids are required to wear sneakers just to get on it. The mini golf was a complete joke! The three-level pool looks nice in the photos, but when someone found poop in one of them, they shut down all three sections. The staff was fine, communication was possible, but overall I honestly think this hotel will soon be closed down just like the one next door. I do not recommend it and will definitely never come back! 08/29/2025
Stayed 5 nights in Aug 2025

2/10 Terrible

Juan Jose

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Bad service
Stayed 5 nights in Aug 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Beshoy

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 6 nights in Aug 2025

6/10 Okay

Erika

This hotel has potential but needs some changes. I think this resort use to be Parnassus. When they say this is a family resort they mean it. There were kids all over and that means kids reaching into the food with their hands, laid back dress, kids spitting the water out of their mouths back into the pool, and taking up the service at the bar. I did have a beautiful experience at the spa but they don't have the sauna or the cold plunge yet as advertised. The rooms were okay but outdated cabinets and beds. There were some stains on the sheets as well. I found several roaches and had a rash so I hope it wasn't from the bed. The room view was amazing and so was the service at the Japanese restaurant and the Manhattan Deli. It was nice that you didn't have to make reservations but it some would be a wait. The buffet area was very hot and the food was bland and basic. It was limited vegetation and vegan options at the restaurants as well.The healthy food grab-and-go salads portions were super small and you had to ask for the dressings. The room service menu had very limited meal options and the drinks were bottom-shelf liquor. They stated the bottles sitting out aka name brands were for members only. Why have so many sitting out? Odd! It has potential but something was just off.
Stayed 4 nights in Aug 2025

6/10 Okay

Nathaniel

Traveled with family and small children
Liked: Cleanliness, staff & service
The property presents very well. The staff is extremely friendly and accommodating. Once you past check in and stay for a little bit it starts to feel like a budget friendly place that locals vacation at. The food is average at best. There are options but not really, if that makes sense. There were several elevators down so me and my kids mostly walked down the stairs because waiting would take forever. We had an AC issue in our first room and they switched us the second night but we still couldn’t control the coolness of the AC. The water park consists of a few slides and one was down the entire trip. Honestly for the price and for a 3 day stay it was ok. The staff is very helpful and accommodating so they will listen and try to help but it is what it is.
Stayed 3 nights in Aug 2025

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