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Riu Palace Peninsula All Inclusive

4.0 out of 5.0

Recent guest reviews

1 to 10 I will rate this hotel 7, Specialty Restaurants except the steak house were awful, beach area very rocky and dirty, in between the Hours of 10:30 to 12:30 no food or actually they feed you left overs.

Great hotel, well worth the pricing and love that it's close to the beach and offers great help to get around to do activities. Loved the nice pool that has a bar inside of it pretty neat!

Great location, friendly staff. Pool and beach areas are nice.

Our fourth time staying here. The remember us from year-to-Year and treat us like family.

Had a great stay at Riu Palace Peninsula. Hotel was modern and remodeled. Staff were amazing, and beach was quite without a lot of local vendors.

Should have more vegetarian food. Restaurants were terrible. Buffet was very good.

The hotel was nice and clean. Staff was friendly. One thing that was quite frustrating was their elevators. Every single day atleast one of our elevators were out of service. The wait would be 10 mins for an elevator with huge lines. Most of the time we ended up taking the stairs. Being on the 4th floor, it wasn't such a big deal for us using the stairs. But for guests on the high floors or one that aren't able to use the stairs, it was a problem.

Check in staff tried to alter our reservation then checked us into a room occupied by others. What a mess

Loved the set up of the hotel and how it was maintained. The staff was very friendly and there was no sales pitch at check in. The rooms were clean and nicely set up with your own liquor for additional convenience

Had a great view from the penthouse on the 17th floor. Great beach and pool, very clean. The resturants were horrible. Just stick with the buffet. Drinks were great.

Overall it was a phenomenal experience. One of the few things we didn't like though was the fact the Jacuzzi was out on the deck. Cool feature, yes. But it was a little strange sitting out there where people saw you. Aside from that i would've liked to see a carpet of some sort inside the room to wipe your feet off when you came in the room. Sand was everywhere in our room for most of our stay. But overall, great resort. The beach and facilities were maintained spectactularly and the staff was very gracious and kind. I was impressed with their ability to speak english even though it clearly wasn't their native language. Thank you for a wonderful stay!

Beautiful hotel , awesome beach had such an amazing time .

One week stay was very relaxing. Staff was amazing and Amenities are nice.

WE HAVE GONE THERE TWO TIME, THE WEATHER IS ALWAYS VERY NICE, 84 TO 85 DEGREES. PERFECT. WE HAVE GONE 4 TIMES TO RIU HOTELS AND THIS IS THE BEST.

Very nice resort! From check in to check out, we were well taken care of. We ate mainly at the buffet and had food to meet our varied tastes. Try to sit in the same area consistently and staff remember you. Acela took great care of us. Cruz on the beach was very attentive to our drink requests and came around regularly to check if anything was needed. The nightly shows were entertaining and we had a great time at the beach party. I highly recommend this resort!

Just got back from the hotel. It was beautiful and clean. The staff was friendly and outstanding. BUT I wanted some quiet. This was noise all the time, at the pools, at the beach-blaring megaphones, games, music. It went on still 11pm and later. I was way up 16 stories high and it was LOUD!!!! It's a great hotel-it's just loud and crowded. I just wished I had known that. But if that's what you want, then this is your place.

Amazing , Amazing and Amazing ... Staff was always pleasent and with a smile on there face and very attentitive. Food was excellent, activities a lot of fun. Grounds always clean .. Overall this place is def the place to go to if you want good quality. If you feel like leaving the resort take a beautiful walk to the right and there is all Authentic restaurants right on the beach among other fun things to do.

We had an great time . The staff for the most part were great . The only thing I will take away from this class A hotel is the food . I honestly dreaded the time I had to eat because the flavor was not on point , hey riu this is México where is the great tasting food , where is the amazing tacos/ seasoning people expect when traveling to a Latin country . Other than the food I'll give this hotel a 4 star .

Had a fantastic week. No problems. Food and service was great in all restaurants.

Nice hotel. Ocean view room beautiful but bed sheets and towels were terrible. Stained and bad smell.

Blvd Kukulkan, Km 5.5 Lote 6-C Cancun QROO

Located in Avenida Kukulkan, Riu Palace Peninsula All Inclusive is within a 10-minute stroll of sights such as Langosta Beach and Tortuga Beach. This 562-room, 4-star resort welcomes guests with 4 outdoor pools, 6 restaurants, and free in-room WiFi. It's on the beach and also near La Isla Shopping Mall and Escenica Tower.


Dining

Start your day off right with a free buffet breakfast. Relish the fusion cuisine at Krystal, one of 6 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

The 562 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs and hair dryers. Other standard amenities include minibars, coffee makers, and free bottled water.


Property features

Guests of Riu Palace Peninsula All Inclusive enjoy 4 outdoor pools, a children's pool, and a fitness center. You can put free parking to good use if you drive. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a spa tub, a steam room, and free WiFi in public areas.

Room options

Jr. suite

Full 2 | King 1 | Sleeps 4

Jr. suite ocean view

Full 2 | King 1 | Sleeps 4

Jr. Suite Superior Ocean view

Full 2 | King 1 | Sleeps 3

Suite Jacuzzi OV

Full 2 | King 1 | Sleeps 2

Guest reviews for Riu Palace Peninsula All Inclusive

Everyone (66) Couples (197) Family (86) Other (10) Friends (32)
4

nice hotel bad beach area ,all rocky

Everyone

1 to 10 I will rate this hotel 7, Specialty Restaurants except the steak house were awful, beach area very rocky and dirty, in between the Hours of 10:30 to 12:30 no food or actually they feed you left overs.

By , from P.V Glendale on Mar 27, 2017

5

nice hotel close to the beach

Everyone

Great hotel, well worth the pricing and love that it's close to the beach and offers great help to get around to do activities. Loved the nice pool that has a bar inside of it pretty neat!

By on Mar 24, 2017

4

great all-inclusive experience

Everyone

Great location, friendly staff. Pool and beach areas are nice.

By , from Florida on Mar 15, 2017

5

great resort!

Everyone

Our fourth time staying here. The remember us from year-to-Year and treat us like family.

By , from illinois on Mar 12, 2017

4

great place for first trip to cancun

Everyone

Had a great stay at Riu Palace Peninsula. Hotel was modern and remodeled. Staff were amazing, and beach was quite without a lot of local vendors.

By on Mar 12, 2017

5

nice hotel. pool was a little dirty.

Everyone

Should have more vegetarian food. Restaurants were terrible. Buffet was very good.

By on Mar 11, 2017

3

nice hotel with an amazing beach

Everyone

The hotel was nice and clean. Staff was friendly. One thing that was quite frustrating was their elevators. Every single day atleast one of our elevators were out of service. The wait would be 10 mins for an elevator with huge lines. Most of the time we ended up taking the stairs. Being on the 4th floor, it wasn't such a big deal for us using the stairs. But for guests on the high floors or one that aren't able to use the stairs, it was a problem.

By , from Oregon on Mar 7, 2017

4

nice property with excellent pools, private beach

Everyone

Check in staff tried to alter our reservation then checked us into a room occupied by others. What a mess

By , from Kansas City on Mar 5, 2017

5

beautiful hotel with lots of pool space and chairs

Everyone

Loved the set up of the hotel and how it was maintained. The staff was very friendly and there was no sales pitch at check in. The rooms were clean and nicely set up with your own liquor for additional convenience

By , from iowa on Mar 1, 2017

5

great hotel with a ocean view from the 17th floor.

Everyone
View from the room.

Had a great view from the penthouse on the 17th floor. Great beach and pool, very clean. The resturants were horrible. Just stick with the buffet. Drinks were great.

By , from NYC on Mar 1, 2017