Skip to main content
Beginning of main content

Riu Palace Peninsula All Inclusive

4.0 out of 5.0

Recent guest reviews

My family enjoyed our time at Riu, beautiful clean grounds, friendly and accomodating staff. We loved the fact that you didn't have to make reservations for all restaurants. If in Cacun again will definitely consider Riu.

It was our second stay at this hotel and we had a great time. Rooms clean and comfortable. Drinks and food good. Selection of beers and cocktails great. Beach is very nice and usually calm so easy to enter for those who have mobility issues or not good swimmers. Sea bit rough this time for us but that was due to the hurricanes off florida. Friendly staff.

I selected this all-inclusive resort because of all the wonderful reviews. I'm glad I did! Just like all of the reviews, the rooms, the staff service, the restaurants, the amenities, ALL TOP NOTCH! My husband kept thanking me for selecting this resort. We will definitely be back!

I had a good time and enjoyed myself. The quality of the food at the Buffet wasn't good enough. Overall was fantastic.

The hotel has great facilities, and excellent food and beverages quality. The service is not that good though. The activities and staff to entertain during the day are not good.

Everything from room, hotel premises to food and drinks was excellent. The only room for improvement is the evening entertainment and pools closing at 7pm. Great vacation spot!

Great beachfronts and pools. Needs room upgrade.

Very friendly staff, always willing to do anything that we needed. Room accommodations were great for us.

Overall we all had a pleasant stay at the Riu Palace Peninsula. This was our first time in Cancun - LOVED the beach and the Caribbean Sea. Stayed in two superior ocean view rooms on the 11th floor - spectacular views from the balcony. Restaurants were not crowded - the food was very good and the service was friendly, pleasant, and very professional. There were two areas of improvement perhaps; 1) Pool bar - it gets dirtier fast. 2) Body language during the checking in (perhaps what we had seen was an isolated incidence and it could be a subjective thing to gauge a persons' body language - but no smile, serious face, rushing the basic instructions did not "feel" welcoming). Overall - great hotel, great service, with lots of very hard working people!

I will come back and stay here again beautiful room view friendly staff delicious buffet wonderful experience

Loved the staffs in all the restaurants. They were all fun loving. We had a special anniversary and they surprised us with a cake and song. View of the resort property was fabulous. Pool area was clean and water sparkling

I had a great time. I didn't have to worry about being late for breakfast because they had food all day. The food was good every day.

Hands-on management who work with helpful and friendly staff. The property is impeccably clean, the food is abundant and delicious and the entertainment is continuous and interactive.

Nice hotel. Great service. Awesome time. Wish the shows started earlier...

Awesome! Great coffee great food. Awesome friends!

This was our 2nd stay at this property. They honestly can do no wrong! We book the "Adults Only" wing of the property, which had huge benefits. It's close enough to everything you need (beach, bar, restaurants), and it has its own football field length infinity pool just for the "Adults Only" wing. You never want for a chair by the pool, for a drink from your pools own bar / waiter, or anything. It's a top shelf experience. Although there are concept restaurants, we eat at the buffet every day. There's something for everyone, and the food is so good, you're kind of shocked that they can serve such good food in such large quantities. We stuck with the same waiter for dinner, Max. I hope he treats his own family members half as well as he treated us. Just one more thing that makes this RIU property excellent! I highly, highly recommend!!

Cancun is a very beautiful place to visit. The staff at Riu Palace Peninsula are very friendly and helpful. The taxi service there was also amazing! We did not have to wait long for rides.

This was our second stay at the Rui palace Peninsula. We enjoyed the first trip so much we came back with 9 more friends. The buffets are wonderful. Something for everyone's tastes. We stayed in the adults only rooms and enjoyed the pool and amenities. The staff are helpful and pleasant. The resort is kept very clean. The beach is the best resort beach I been to yet in Cancun. Everyone in our group enjoyed our visit.

This is a beautiful resort. The staff does a great job at maintaining the grounds. They also take good care of the guests. Max at the dinner buffet was the best. He was very welcoming and made us feel at home. Cruz, our waiter at the beach, did the same. The food was also delicious. Gala night was my favorite with the lobster. The breakfast was also the best. We have no complaints whatsoever. Overall, we had a great stay and will be returning again.

This place never lets me down. This is my third time here. The staff is always helpful and friendly. The drinks are awesome! I love that they have Absolute, Don Julio, and Bacardi. No reservations are needed anymore so it makes going to the specialty restaurants easy! The buffets are amazing! I love all the fresh fruit. Always clean and rooms are spacious. I will be back next year.

Room options

Jr. suite

Full 2 | King 1 | Sleeps 4

Jr. suite ocean view

Full 2 | King 1 | Sleeps 4

Jr. Suite Superior Ocean view

Full 2 | King 1 | Sleeps 3

Suite Jacuzzi OV

Full 2 | King 1 | Sleeps 2

Guest reviews for Riu Palace Peninsula All Inclusive

Everyone (97) Couples (198) Family (87) Other (10) Friends (32)
4
Everyone

My family enjoyed our time at Riu, beautiful clean grounds, friendly and accomodating staff. We loved the fact that you didn't have to make reservations for all restaurants. If in Cacun again will definitely consider Riu.

By on Sep 22, 2017

4

fun in the sun

Everyone

It was our second stay at this hotel and we had a great time. Rooms clean and comfortable. Drinks and food good. Selection of beers and cocktails great. Beach is very nice and usually calm so easy to enter for those who have mobility issues or not good swimmers. Sea bit rough this time for us but that was due to the hurricanes off florida. Friendly staff.

By , from calif on Sep 15, 2017

5

husband's first trip to mexico

Everyone

I selected this all-inclusive resort because of all the wonderful reviews. I'm glad I did! Just like all of the reviews, the rooms, the staff service, the restaurants, the amenities, ALL TOP NOTCH! My husband kept thanking me for selecting this resort. We will definitely be back!

By , from Fredericksburg, Virginia on Sep 4, 2017

5

very nice hotel and close to the clear beach. buff

Everyone

I had a good time and enjoyed myself. The quality of the food at the Buffet wasn't good enough. Overall was fantastic.

By , from Los Angeles on Aug 31, 2017

4

pretty hotel average service

Everyone

The hotel has great facilities, and excellent food and beverages quality. The service is not that good though. The activities and staff to entertain during the day are not good.

By , from Quito on Aug 23, 2017

5
Everyone
View from the balcony Dinner

Everything from room, hotel premises to food and drinks was excellent. The only room for improvement is the evening entertainment and pools closing at 7pm. Great vacation spot!

By on Aug 23, 2017

4
Everyone

Great beachfronts and pools. Needs room upgrade.

By on Aug 20, 2017

5
Everyone

Very friendly staff, always willing to do anything that we needed. Room accommodations were great for us.

By on Aug 18, 2017

4

weeklong family vacation with two teenagers

Families

Overall we all had a pleasant stay at the Riu Palace Peninsula. This was our first time in Cancun - LOVED the beach and the Caribbean Sea. Stayed in two superior ocean view rooms on the 11th floor - spectacular views from the balcony. Restaurants were not crowded - the food was very good and the service was friendly, pleasant, and very professional. There were two areas of improvement perhaps; 1) Pool bar - it gets dirtier fast. 2) Body language during the checking in (perhaps what we had seen was an isolated incidence and it could be a subjective thing to gauge a persons' body language - but no smile, serious face, rushing the basic instructions did not "feel" welcoming). Overall - great hotel, great service, with lots of very hard working people!

By , from Minnesota on Jul 31, 2017

5

nice people, beautiful room view

Everyone

I will come back and stay here again beautiful room view friendly staff delicious buffet wonderful experience

By , from ca on Jul 25, 2017