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Recent guest reviews

The property and staff are amazing each time I come. The food is great and has a lot of options and there is no shortage of friendly staff!

The service here at the RIU Peninsula is amazing, the staff goes out of their way to accommodate their guest. Five pools, 6 restaurants and massages on the beach, what's not to love.

Property was just as it looked in the pictures. Our room was not quiet as nice as we thought but very clean. Everything worked properly, beautiful view from the balcony.

The staff is very friendly and helpful. The room and ground are well kept.

Very noisy. Bands playing. People talking very loudly on their balconies. Buffet breakfast and lunch choices became repetitive and tiring. Restaurants were so so. Service staff were very good, very responsive and helpful. Food and alcohol were all inclusive. Many overweight people in the guest mix. Very windy for half the days we were there, too cold for the beach. The ocean views were gorgeous. Warm enough to go into the water 3 out of 7 days. Played bridge. read, walked, ate and drank! Like a cruise ship on land.

Riu Palace Peninsula was the cleanest resort I've ever been to. The staff was so helpful and hard working. The food was great. The OV Suite Jacuzzi was amazing! I will plan to return here again

We liked everything! Staff was incredible, food was great for all meals, the rooms were very comfortable and very well taken care of by the housekeeping staff, we had Janet and she was amazing. One day she almost forgot our room, I spoke to her to remind her. When we returned she had rose petals all around the bed and made this amazing design from one of the covers. It was definitely a WOW!!!!! We look forwared to returning next year. Thank you!!!!!

View,cleanliness and professional service . The property well maintained! Staff well trained!😘😘😘

I have been to Cancun several times and it has always been good but this time was fantastic. I have already recommended The Riu Palace Peninsula to my children and grand children the minute I arrived home and they intend to go, that is 17 new guests for Orbitz, who did a fantastic job and Riu Palace Peninsula. Orbitz and The Riu cannot do enough and go overboard for it clients. Thank you all for the best vacation of my 74 years.

Stayed at this place from Thurs thru Sunday in February. Our friends arrived Wednesday late night. 1. Check in process was extremely slow. 2. No welcome drinks though we saw few others with drinks. 3. Room was clean but did not get “king bed”. In fact they gave a room with two beds joined with gap in the middle. Very uncomfortable to sleep. Blankets were very thin. 4. AC didn’t do the job. 5. Toilet bowl was not working and maintenance had to come two times to fix it. 6. Balcony door did not close tight, felt wind draft coming through. 7. Food was ok. Pretty much same menu everyday. 8. Being vegetarian was challenging. 9. Italian sit down restaurant was an experience. Eduardo was accommodating to our dietary restrictions. We were seated close to the door which was broken. Gusts of wind slapped us on the face during dinner. 10. Wine list .... horrible. 11. Smoking allowed everywhere and made us uncomfortable. 12. Room Service.... over half hour to get hot tea. 13. No beach area to walk on. It’s all rocks and terrain.More Date of stay: February 2020

This place kept the drinks flowing. it was an absoultey amazing resort. We spent Sunday-Friday there and had an amazing time. There is always food and drinks available. My girlfriend is vegetarian- if ANY complaint at all, occasionally there was not hte best vegetarian options, but even then she had great meals often.

RIU was AWESOME!! The property is beautiful, the rooms are clean and inviting, housekeeping is amazing. All of the staff is friendly and very helpful. The food was delicious and the drinks endless! I would definitely stay here again!

Blvd Kukulkan, Km 5.5 Lote 6-C Cancun QROO

Hotel highlights

  • Walking distance to Tortuga Beach and Langosta Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Zona Hotelera, Riu Palace Peninsula All Inclusive is a leisurely stroll from popular sights such as Tortuga Beach and Langosta Beach. This 562-room, 4-star property has 5 outdoor pools along with a full-service spa and 7 restaurants.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. Enjoy dining at Las Olas, one of 7 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

The 562 accommodations feature balconies and afford space to spread out with sitting areas. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Minibars, coffee makers, and free bottled water are other standard amenities.


Property features

Guests of Riu Palace Peninsula All Inclusive have access to a full-service spa, 5 outdoor pools, and a health club. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a spa tub, a steam room, and free WiFi in public areas.

Room options

Junior Suite Ocean View Europe

2 Double Beds | 1 King Bed | Sleeps 4

Junior Suite Vista al Mar Mexico

2 Double Beds | 1 King Bed | Sleeps 4

Junior Suite Ocean View Latam

2 Double Beds | 1 King Bed | Sleeps 4

Junior Suite, Ocean View (Brazil)

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Riu Palace Peninsula All Inclusive

Everyone (155) Couples (38) Family (35)
1
Everyone

By on Apr 1, 2020

5
Everyone

By on Mar 30, 2020

5
Partner Couples

The property and staff are amazing each time I come. The food is great and has a lot of options and there is no shortage of friendly staff!

By , from Cleveland on Mar 19, 2020

5
Everyone

By on Mar 13, 2020

3
Everyone

By on Mar 12, 2020

5
Partner Couples

The service here at the RIU Peninsula is amazing, the staff goes out of their way to accommodate their guest. Five pools, 6 restaurants and massages on the beach, what's not to love.

By on Mar 5, 2020

4
Partner Couples

Property was just as it looked in the pictures. Our room was not quiet as nice as we thought but very clean. Everything worked properly, beautiful view from the balcony.

By , from GALLIPOLIS ohio on Mar 3, 2020

5
Friends

The staff is very friendly and helpful. The room and ground are well kept.

By on Mar 3, 2020

5
Friends

Very noisy. Bands playing. People talking very loudly on their balconies. Buffet breakfast and lunch choices became repetitive and tiring. Restaurants were so so. Service staff were very good, very responsive and helpful. Food and alcohol were all inclusive. Many overweight people in the guest mix. Very windy for half the days we were there, too cold for the beach. The ocean views were gorgeous. Warm enough to go into the water 3 out of 7 days. Played bridge. read, walked, ate and drank! Like a cruise ship on land.

By on Mar 3, 2020

5
Partner Couples

Riu Palace Peninsula was the cleanest resort I've ever been to. The staff was so helpful and hard working. The food was great. The OV Suite Jacuzzi was amazing! I will plan to return here again

By , from US on Mar 3, 2020

Riu Palace Peninsula All Inclusive

Blvd Kukulkan, Km 5.5 Lote 6-C, Cancun, QROO 77500
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