I was a great place to stay, walking distance to downtown hotel zone. I will consider this place again.
My family and I extended our stay in the Cancún area after experiencing the seaweed infested ocean in playa de Carmen. The beach at this resort is truly beautiful and clear of seaweed. We were impressed by how friendly the staff was especially the GM he was very helpful and welcoming. We can’t wait to go back to this resort in paradise!
Beachscape Kin Ha is a rare oasis of peace and tranquility on Cancun's massively overbuilt and often noisy coast. With five "low rise" buildings that house lovely rooms, there are garden spaces and a gracious pool tucked in among two restaurants. The beach itself is pristine with soft white sand and turquoise waters. A diligent and friendly staff keep good security, excellent service and a clean environment. Food was carefully prepared and the fresh fish especially good. We already look forward to returning.
Wonderful hotel. The staff are very friendly and helpful. The biggest disadvantage is the breakfast service. We took only breakfast and it was a terrible experience. The waiters are very arrogant, especially the woman who works there. When I asked for a cappuccino, she answered me No. in a categorical tone. that my breakfast includes American coffee and scrambled eggs. Although there is a service for everyone included. And those who paid for extra lunch and dinner received a different breakfast. I cannot understand if we paid for breakfast and not for lunch and dinner. We should get the same breakfast as the rest. It turns out not. And so that we would not have an omelet and coffee every day, we immediately took off these bracelets and did not go there again so as not to spoil our rest. I have not seen this anywhere else. This was the only thing that was a very unpleasant moment of our stay.
We love this hotel, it is in a great location and very quiet. We love the apartment amenities.
Great customer service and beautiful beach area - love it
I upgraded to a suite and the staff upgraded me again to an ocean front suite. The hotel is clean and well kept. Umberto allowed me to check out and hour later, which was a huge help. Esther helped me with the initial reservation and suite upgrade. She patiently answered all of my questions. Victor helped me carry my luggage to the car. The staff is friendly and amazing. The beach is awesome and there are enough beach chairs for everyone. I have been to beachscape five times and will keep going back. There is also a spa and gym on premises. The location is excellent and near the busses which are easy to take on the tourist strip.
Great place to stay, safe good security and staff was excellent. Staff always ensuring that all areas are clean. Will definitely be back for round two!
Management “Oscar” was absolutely horrible... treated me horribly after there mistake of overbooking!
I booked this facility more than two months ago. When I got there on time, the hotel told me that they are overbooked and there is no room for me. The receptionist was cold showing no sympathy for my dismay after a long trip coming from New York, and then finding I have no room. At a late night, they sent me to a new hotel.
I loved the beach and the restaurant on site. The staff was always smiling and cleaning it was great. Heard several people make postive comments about the staff while we were there. The only draw back was the location to the main part of the hotel zone. We made it work though and had a great time. Highly recommend this hotel small and more cozy great for families.
Nice hotel Wanderfull beach A lot of room to improve breakfast Nice beach restaurant
The beach was wonderful, very clean. Staff was very helpful and friendly. Our rooms were very clean. We had a situation with the dampness in our room and the Manager came up right away with a Maintenance Tech and brought a de-humidifier and that took care of the problem. The beach restaurant had great food and it was very reasonable. The front desk staff was very friendly and helped us with our shuttle when it didn't show up. Great, friendly staff who actually care about the customers.
Excellent location. Beautiful beach. Great room choices. I asked about a later checkout and they charge $15 extra per hour. Otherwise staff was really nice. Hotel had security guards.
This is the most beautiful beach in Cancun. Staff helpful and courteous. Some of the amenities in the rooms need updating.
The hotel room #2208 was outdated. The bed was hard, no outlets near the bed. No water pressure; I had to wash my long hair at the showers by the pool. The air wasn't working properly; it was hot. The outlet near the bathroom sink wasn't working; had to do my hair near the TV (the only outlets working).
Beachscape Kin ha Villas & Suites places you in Zona Hotelera, within a leisurely stroll of popular sights such as Cancun Convention Center and Chac Mool Beach. This 139-room, 3.5-star resort has a private beach along with an outdoor pool and free in-room WiFi.
Enjoy dining at Albufera, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to noon.
The 139 rooms have an array of amenities, including balconies or patios, minibars, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.
At Beachscape Kin ha Villas & Suites, guests enjoy a private beach, an outdoor pool, and a children's pool. You can put free valet parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach resort include a gym, free WiFi in public areas, and conference space.
I was a great place to stay, walking distance to downtown hotel zone. I will consider this place again.
My family and I extended our stay in the Cancún area after experiencing the seaweed infested ocean in playa de Carmen. The beach at this resort is truly beautiful and clear of seaweed. We were impressed by how friendly the staff was especially the GM he was very helpful and welcoming. We can’t wait to go back to this resort in paradise!
Thank you for your comments. I hope we can welcoming you soon
Beachscape Kin Ha is a rare oasis of peace and tranquility on Cancun's massively overbuilt and often noisy coast. With five "low rise" buildings that house lovely rooms, there are garden spaces and a gracious pool tucked in among two restaurants. The beach itself is pristine with soft white sand and turquoise waters. A diligent and friendly staff keep good security, excellent service and a clean environment. Food was carefully prepared and the fresh fish especially good. We already look forward to returning.
Thank you for your comments. We hope to welcoming you soon at Beachscape!
Wonderful hotel. The staff are very friendly and helpful. The biggest disadvantage is the breakfast service. We took only breakfast and it was a terrible experience. The waiters are very arrogant, especially the woman who works there. When I asked for a cappuccino, she answered me No. in a categorical tone. that my breakfast includes American coffee and scrambled eggs. Although there is a service for everyone included. And those who paid for extra lunch and dinner received a different breakfast. I cannot understand if we paid for breakfast and not for lunch and dinner. We should get the same breakfast as the rest. It turns out not. And so that we would not have an omelet and coffee every day, we immediately took off these bracelets and did not go there again so as not to spoil our rest. I have not seen this anywhere else. This was the only thing that was a very unpleasant moment of our stay.
Hola Sergei. We really apreciated your comments and feedback. It help us to improve our services & facilities. We have different types of breakfast: continental, american and full breakafast. We eliminate buffet breakfast during COVID19 and we are planifiying to have an assisted buffet for our clients in a near future. Hopefully we can welcoming you soon here and revindicate us.
We love this hotel, it is in a great location and very quiet. We love the apartment amenities.
Thank you very much for your comments. We hope to see you soon at Beachscape Kin Ha!
Great customer service and beautiful beach area - love it
Thank you very much for your comments. We hope to see you soon again in our property. Feel free to contact us anytime!
I upgraded to a suite and the staff upgraded me again to an ocean front suite. The hotel is clean and well kept. Umberto allowed me to check out and hour later, which was a huge help. Esther helped me with the initial reservation and suite upgrade. She patiently answered all of my questions. Victor helped me carry my luggage to the car. The staff is friendly and amazing. The beach is awesome and there are enough beach chairs for everyone. I have been to beachscape five times and will keep going back. There is also a spa and gym on premises. The location is excellent and near the busses which are easy to take on the tourist strip.
Dear Guest We greatly appreciate your nice and detailed review of your fifth visit to Beachscape Kin Ha Villas & Suites. Thank you for giving a special mention to Humberto and Victor from the Front desk as well as Esther from reservations department. They will feel inspired to keep up their excellent service after reading their names in this friendly comment of yours. We would be honored to welcome you again for the sixth time, hopefully very soon.
Dear Guest Thank you for rating our hotel Beachscape Kin Ha Villas & Suites.
Dear Guest Thank you for your rating. It would be also great to know your opinion about your vacation at Beachscape Kin Ha Villas & Suites.
Thank you for consider us, we hope to see you again!