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Sandos Cancún All Inclusive - Adults Only

4.5 star property
Adults-only beachfront property with 3 outdoor pools
VIP Access

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Photo gallery for Sandos Cancún All Inclusive - Adults Only

3 outdoor pools, pool umbrellas, sun loungers
Property video
Caribe Suite | Balcony view
5 restaurants, breakfast, lunch, dinner served; international cuisine
Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included

Explore the area

View in a map
Cancun, QROO
  • Place, Ballenas Beach
    ‪3 min walk‬
  • Place, Aquaworld
    ‪13 min walk‬
  • Place, La Isla Shopping Mall
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Balcony Deluxe Room

Balcony Deluxe Room | Pillowtop beds, free minibar, in-room safe, desk

Balcony Deluxe Room

8.0 out of 10
Very good
(118 reviews)
  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | Pillowtop beds, free minibar, in-room safe, desk

Sandos Suite

8.8 out of 10
Excellent
(9 reviews)
  • 797 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Laguna suite

Laguna suite | Pillowtop beds, free minibar, in-room safe, desk

Laguna suite

9.4 out of 10
Exceptional
(9 reviews)
  • 900 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Caribe Suite

Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk

Caribe Suite

7.0 out of 10
Good
(4 reviews)
  • 1160 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe room

Deluxe room | Pillowtop beds, free minibar, in-room safe, desk

Deluxe room

8.2 out of 10
Very good
(117 reviews)
  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera within 2 miles (3 km) of La Isla Shopping Mall, Sandos Cancún All Inclusive - Adults Only is within a few miles (5 km) of other popular sights such as Delfines Beach. This 213-room, 4.5-star property welcomes guests with 3 outdoor pools, 5 restaurants, and free in-room WiFi.

What's nearby

  • Ballenas Beach - 3 min walk - 0.2 miles
  • Aquaworld - 13 min walk - 0.7 miles
  • Kukulcan Plaza Shopping Mall - 15 min walk - 0.8 miles
  • Hotel Zone Beaches - 2 min drive - 0.9 miles
  • La Isla Shopping Mall - 4 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Nebbiolo - ‬2 min walk
  • ‪Club 91 Lounge - ‬9 min walk
  • ‪La Madalena - ‬7 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk
  • ‪Porfirio's Cancún - ‬8 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

Adults-only beachfront property with 3 outdoor pools
Renovated in 2017, Sandos Cancún All Inclusive - Adults Only offers 3 outdoor pools, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this adults-only property include free WiFi in public areas, a hot tub, and a conference center.
32-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free minibar items, iPod docks, and espresso makers are other standard amenities.
3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.
Property Registration Number 005-007-006265/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Are there all-inclusive rates at Sandos Cancún All Inclusive - Adults Only?

Sandos Cancún All Inclusive - Adults Only is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include tennis, volleyball, and water fitness classes.

What's there to see within easy reach of Sandos Cancún All Inclusive - Adults Only?

This property is situated in Zona Hotelera within a 10-minute walk of Ballenas Beach and Nichupté Lagoon. You'll also find La Isla Shopping Mall and Hotel Zone Beaches within a short drive.

Is there parking available at Sandos Cancún All Inclusive - Adults Only?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Sandos Cancún All Inclusive - Adults Only?

Spa services at the property include Thai massages, deep-tissue massages, aromatherapy, and reflexology.

Does Sandos Cancún All Inclusive - Adults Only include a casino on the premises?

No, Sandos Cancún All Inclusive - Adults Only doesn't have a casino.

Is there an indoor pool at Sandos Cancún All Inclusive - Adults Only?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is Sandos Cancún All Inclusive - Adults Only a good place to stay for couples?

This adults-only all-inclusive property offers many amenities for couples, including in-room massages as well as 3 outdoor pools and 2 bars.

Are there hot tubs at Sandos Cancún All Inclusive - Adults Only?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Sandos Cancún All Inclusive - Adults Only have a restaurant with a breakfast menu?

Yes, Sandos Cancún All Inclusive - Adults Only has 5 restaurants, and serves breakfast for a surcharge.

Does Sandos Cancún All Inclusive - Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sandos Cancún All Inclusive - Adults Only.

Are there connecting rooms at Sandos Cancún All Inclusive - Adults Only?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Sandos Cancún All Inclusive - Adults Only?

The closest major airport to Sandos Cancún All Inclusive - Adults Only is Cancun Intl. Airport (CUN), which is 11.1 mi away (18 minutes by car).

Are there rooms with balconies at Sandos Cancún All Inclusive - Adults Only?

Yes, some guestrooms at Sandos Cancún All Inclusive - Adults Only offer a furnished balcony and may feature sea views.

Does Sandos Cancún All Inclusive - Adults Only offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Sandos Cancún All Inclusive - Adults Only.

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1047 out of 2208 reviews
Rating 8 - Good. 522 out of 2208 reviews
Rating 6 - Okay. 365 out of 2208 reviews
Rating 4 - Poor. 147 out of 2208 reviews
Rating 2 - Terrible. 127 out of 2208 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Veronika

Traveled with partner
Disliked: Property conditions & facilities
Beautiful ocean views and a comfy bed, but everything else missed the mark. Service was super slow, food was mediocre, pool was murky. The place feels run down, and you’ll likely have to pay extra every day for a cabana since there are never enough chairs. If you’re looking to drink and party, this might be your spot. But if you want to relax or enjoy good food, spend a little more on a nicer hotel. Won’t be coming back.
Stayed 5 nights in Oct 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and staff were very friendly.
Stayed 7 nights in Sep 2025

10/10 Excellent

Shaneka Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view. Great service.
Stayed 6 nights in Sep 2025

10/10 Excellent

walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2025

8/10 Good

DUANE

Business traveler
Liked: Cleanliness, staff & service, amenities
It was totally fine for a business trip and a place to sleep. I did not really use the restaurants very much other than for breakfast, but it was a fine property.
Stayed 4 nights in Sep 2025

4/10 Poor

Marya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was enjoyable except no electricity and no water
Stayed 4 nights in Sep 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 4 nights in Jul 2025

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Inconvenient mot close to the heart of Cancún
Stayed 4 nights in Sep 2025

10/10 Excellent

GABRIELA, Bonita

Stayed 5 nights in Sep 2025

10/10 Excellent

Edgar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great always attentive and the view from my room was amazing. Pools were so relaxing.
Stayed 4 nights in Sep 2025

10/10 Excellent

Simran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful 7-day stay at this resort! The staff were outstanding—special thanks to Freddy, Pedro, Eduardo, and Juan for their exceptional hospitality. The food and drinks were delicious, the buffet offered plenty of fresh variety each day, and the live shows were a highlight of the trip. The overall service and atmosphere made my vacation truly memorable, and I would be happy to return.
Stayed 7 nights in Sep 2025

10/10 Excellent

Matthew Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This all inclusive resort had everything you could ask for. In my personal opinion some of the resort entertainment they had by the pools felt trashy, but to each their own. It was surprisingly difficult to get drinks once outside other than these minor things the entire trip was fantastic.
Stayed 6 nights in Sep 2025

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is stunning and the staff were great, the food however could use some improvements. Part of our idea of a vacation was not to plan everything out so we weren't able to go to all the restaurants because they didn't have openings. We will return but will have different expectations.
Stayed 4 nights in Sep 2025

4/10 Poor

Flavio

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Small and old resort and it shows. Not enough poolside seating. Some staff was awesome some didn't want to be bothered....resort was just ok.
Stayed 7 nights in Sep 2025

10/10 Excellent

Jomari

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Sep 2025

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Food was delicious. The oven brick pizza was delicious!! Great service. Staff is great. The hotel itself is a bit run down. The pool is chipped and dirty on the edges. But the food was great and the overall experience was good.
Stayed 6 nights in Sep 2025

6/10 Okay

arthur M, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were on beach view but partial view only or 1/4 view I would say.Room spacious enough & fridge is full of drinks. Bottled water provided daily.
Stayed 7 nights in Sep 2025

8/10 Good

Hector

Traveled with group
Liked: Property conditions & facilities, room comfort
The all inclusive food was not the best
Stayed 3 nights in Aug 2025

10/10 Excellent

Andi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 5 nights in Sep 2025

10/10 Excellent

Braddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 5 nights in Sep 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is excellent and the staff are very helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Akelia C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Wade Allen

Liked: Cleanliness, amenities, property conditions & facilities
I rated this excellent…. It had its downfalls. Areas to improve: Communication between staff…. I reserved at Seasons on my birthday. When I got there they didn’t have me on the list. I went back to the front desk and they also had me down for there. One afternoon I went to La Trop alone where I was the first to be seated. They seated four couples and they all got drinks and appetizers and 20 minutes before I was acknowledged. Nothing like feeling unseen when you are already making the step to go somewhere alone. False advertising…. With their room service I was going to order something since I had an early morning excursion. The menu showed an omelet before 7 am but when I called to order they said their early morning menu was only toast and fruit. That’s okay but don’t put it on the menu if you won’t serve it. Safety… the lifeguard on duty never watched the ocean when guests were in the ocean. I have pics of him facing the opposite direction watching the construction workers. Things liked: 2 staff made a positive impression by remembering my name and always saying hi with a smile: Ingrid, hostess at Zangos, and Sebastian, bar tender. Cleaning staff did amazing cleaning my room. Loved extra things like drinks in room being restocked daily, bed being prepared in early evening, friendly staff always smiling and saying hello, and champagne and cheese cake brought to my room for my birthday. I went to Alberto twice for a massage. He was amazing and professional.
Stayed 8 nights in Sep 2025

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