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GR Caribe By Solaris Deluxe All Inclusive Resort

4.0 out of 5.0

Recent guest reviews

Our stay was wonderful. Great service, great employees. I would go there again and recommend it to friends and family.

If you are looking to do nothing but relax on the beach and eat all vacation, this place is perfect. The workers (for the most part) are all friendly and relatively helpful. Our room was very clean and spacious with a nice view. The food can definitely be improved; the a la carte restaurants were far better than any of the buffet options and I wish there were more fruit options other than watermelon, cantaloupe and papaya. Drinks were good - the night bartenders at Caribe resort were loads of fun! The wifi was extremely spotty but I did not mind getting away from the real world. For the price we paid, this was a nice resort for a short vacation. And I say short because the resort lacks any activities. I wish they had more outdoor activities, maybe a game room -something that creates more of a social atmosphere. Overall, we had a great experience!

We got excellent service. Specially from Diego. One of the waiters.

It provided all sort of luxury and pampering a customer need in an unforgettable vacation.. right from awesome view from room, clean room, surprise towel bunny to chicken for kids in the room, refrigerator filled with water, immediate service provided in room including baggage lock fixing to amazing food experience.. different menu at diff restaruant breakfast, lunch and dinner, live entertainment during evening.. awesome theater, live jazz music, contnous drink availability including apple juice to water....awesome adult and kids pool, putt putt.. clean beach and wonderful snack and drink services even at the beach. Very welcoming as soon as you step out of the car till you sit back to the car . Thanks to all staffs incuding receptionist to bar attender to waiter to theater performers to everyone. I remember few names from restaruant- Eduardo! Ricky!

We were disappointed because we thought we were booked into the other Gran Caribe. This hotel did not have sufficient chairs by the pool and at 6 a.m. The chairs were already all reserved. The pool area was loud and active not what we were hoping for. The food was not great, the variety was limited. I cannot eat fish and almost every dinner menu was ninety percent fish. The beef was not tender. The room was nice and the resort is clean but the quality of the food is important to us We came to celebrate our fiftieth anniversary but we checked out on the fifth day to spend at least a couple of days being pampered.

The hotel is good on its drinks and food in the restaurants belongs to GR Caribe and the neighboring Royal Solaris owned by the same owner. The bathroom or shower design is bad and each time when you took a shower, you will wet the floor of the bath + the rest room areas due to the small or narrow size of the plastic/glass separator. Due to strong wind, only one day out of a week we can do kayaking and never got the chance to do snorkeling on the island of Isla Mukeres.

Really good hotel with all the amenities included. The only Cons are that the wifi in the rooms is very deficient we couldn't complete a work that we have pending due to the wifi connection is poor

good hotel, but beach even nicer. Lobby really small and breakfast buffet was the same, so it was really annoying to always go to sister hotel next to it where all the fun and better buffet, restaurant, show and etc. Why paying more and spend all the time at the cheaper sister hotel? if i have to stay next time i would pick different hotel from sister hotels

Everything from the staff to the amenities was very good.

All of the employees work very hard to ensure a great time! I would stay here again.

Weather was great for a tan. Pool was very refreshing.

Went to Cancun for a quick weekend get away - this was our first time doing an all-inclusive & it was great. Perfect location right on the beach, the hotel/resort was very nice, the service was really good. The rooms were comfortable & clean, the grounds were very nice, and the service was great. The restaurants were decent, our favorite was Bogavante, we had the same server, David, 2 nights in a row and he remembered what we had to drink the previous night. We spent most of our time and the beach -- they could use a few more shady spots. The pool looked nice, and never seemed to be too crowded.

This was my 4th time visiting GR Caribe. It is a nice, boutique hotel with beautiful beach. The hotel has a quieter feel, but you have a lot of activities available to you. The food and amenities were fantastic, as always. Will be back again!

The hotel, staff and variety of food offered was excellent.

This was my fourth time at GR Caribe. It's a smaller hotel, so if you are looking for a huge, sprawling, loud resort, this is not the place for you. I went once with my husband (we are in our 50's) and 3 times with girlfriends...this place was perfect for us! Since it's not very big, you can take the stairs from your room and be on the beach in under a minute. If you are looking for a livelier atmosphere you can go next door to the sister resort where you are able to enjoy more restaurants,a larger pool and activities and nightly shows. There are a couple of restaurants in the GR Caribe....as well as more in the sister resort. Their menus change daily, so be sure and check out what their theme is every day. We were happy to see more Mexican cuisine this time, with the "Fajitas" menu. They have also added a salad cart.....a traveling salad bar that the servers bring to you and they assemble the salad tableside. The food overall is pretty good, The ingredients are fresh, there are plenty of choices...the dishes are carefully prepared and presented, it's obvious that the chef takes pride in his/her work. Breakfasts are wonderful, complete with a made to order omelette/waffle/pancake station. The hotel staff is top notch....EVERYONE is friendly and helpful..we especially enjoyed our server RICKY...he was friendly and attentive and made our vacation extra special! The nightly entertainment is fun, be sure to check out the Latino, and Mexicana shows, the dancing is fant

Staff was very kind, activities and animation were good . The only thing was that we asked for a room at a high level, and we had a room near the lobby , quite noisy.

Very enjoyable and comfortable setting all around. Close distance to the beach and all the restaurants. Good for families too. Also, at first glance the beach is very clean, but after a closer look a lot of cigarette butts, bottles & plastics (spoons, drinking straws, bottle caps and cups) are scattered all around. Resorts allow the visitors to enjoy their drinks in full comfort & convenience on the beach, which is a wonderful gesture of service. People come from all over the world to enjoy this paradise and scenery. However, it's as wonderful to proactively conserve the beaches (and its wildlife) for future generations. Ideally, every visitor and local resident should be encouraged to exercise personal responsibility by cleaning up after themselves & disposing of all the trash they bring to the beach. Please help with this mission by providing more trash bins, closer to the sun beds and by posting signs in encouraging ALL to dispose of their trash properly. HELP US KEEP MEXICO BEAUTIFUL – CONSERVE PARADISE & ENJOY YOUR NEXT VISIT AGAIN Local buses run very frequently and are tourist friendly. Inexpensive (Around $0.50 per person, per ride) Stay away from taxis that are totally overpriced for tourists. If doing to any major location, it’s definitely accessible by air-conditioned bus. Don’t waste your money on taxis. We took a local bus to playa Del Carmen without any issues.

The staff was wonderful! The pools and the kid slides were fun for my kids. Enjoyed my time here with my family.

A very enjoyable vacation. Great Staff. Good variety of pool areas. Very nice beach. Exceptional food options.

This is my second trip to Mexico but first time staying at hotel zone. Compared to my last trip this resort was much smaller. Below are some pros and cons. Pro: - everything was close by due to the size of the resort - no one bothered us about timeshare - being able to use the sister facility was extremely important Con: - food needs major improvement (buffets, restaurants) - hours of operation for all restaurants could be better - resort not too stroller friendly and there are not always ramps available

Blvd. Kukulcan Km 20.5, Lote 64 Cancun QROO

Hotel highlights

  • Close to El Rey Ruins and Delfines Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking

Located in Avenida Kukulkan, GR Caribe By Solaris Deluxe All Inclusive Resort is within a mile (2 km) of popular sights such as El Rey Ruins and Delfines Beach. This 199-room, 4-star resort welcomes business and leisure travelers with a private beach, a marina, and a full-service spa. Near the airport, the resort is also close to Maya Cancun Museum and Aquaworld.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:30 AM. Relish the international cuisine at Cafe Solaris, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 199 air-conditioned rooms feature iPod docks, free minibar items, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free bottled water, ceiling fans, and safes are other standard amenities.


Property features

GR Caribe By Solaris Deluxe All Inclusive Resort features a private beach, a marina, and a full-service spa. Free valet and self parking are available—or if you're not driving, take the shuttle from the airport to the hotel (available on request) for MXN 336 per person. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include an outdoor pool, a children's pool, and a fitness center.

Room options

Deluxe Room, Lagoon View

Full 2 | King 1 | Sleeps 4

Luxury Room, Ocean View

Full 2 | King 1 | Sleeps 4

Premier Room, Oceanfront

Full 2 | King 1 | Sleeps 4

Deluxe Single Room

Twin 1 | Sleeps 1

Guest reviews for GR Caribe By Solaris Deluxe All Inclusive Resort

Everyone (37) Couples (141) Students (1) Family (76) Friends (26) Other (5)
5

perfect for our family experience

Everyone

Our stay was wonderful. Great service, great employees. I would go there again and recommend it to friends and family.

By , from utah on May 31, 2017

Review comment responded on Jun 6, 2017

Thanks for taking the time to share your comments regarding your recent stay. We are very happy to know your stay was wonderful and you received great service from our staff, we appreciate your recommendations and look forward on welcoming you again! Best Regards,

5

clean facility, nice people, beautiful beach

Couples

If you are looking to do nothing but relax on the beach and eat all vacation, this place is perfect. The workers (for the most part) are all friendly and relatively helpful. Our room was very clean and spacious with a nice view. The food can definitely be improved; the a la carte restaurants were far better than any of the buffet options and I wish there were more fruit options other than watermelon, cantaloupe and papaya. Drinks were good - the night bartenders at Caribe resort were loads of fun! The wifi was extremely spotty but I did not mind getting away from the real world. For the price we paid, this was a nice resort for a short vacation. And I say short because the resort lacks any activities. I wish they had more outdoor activities, maybe a game room -something that creates more of a social atmosphere. Overall, we had a great experience!

By on May 12, 2017

Review comment responded on May 15, 2017

Thanks so much for taking the time to share your comments regarding your recent stay. We are glad you had a good time and enjoyed your stay so much! We appreciate all the feedback and will continue working to improve in all areas, especially in the activities. We look forward on welcoming you again! Best regards,

5
Everyone

We got excellent service. Specially from Diego. One of the waiters.

By on Apr 29, 2017

Review comment responded on May 2, 2017

Thanks for your great comments! We look forward on welcoming you here again! Best Regards,

5

a resort that pampers you in all way!

Everyone

It provided all sort of luxury and pampering a customer need in an unforgettable vacation.. right from awesome view from room, clean room, surprise towel bunny to chicken for kids in the room, refrigerator filled with water, immediate service provided in room including baggage lock fixing to amazing food experience.. different menu at diff restaruant breakfast, lunch and dinner, live entertainment during evening.. awesome theater, live jazz music, contnous drink availability including apple juice to water....awesome adult and kids pool, putt putt.. clean beach and wonderful snack and drink services even at the beach. Very welcoming as soon as you step out of the car till you sit back to the car . Thanks to all staffs incuding receptionist to bar attender to waiter to theater performers to everyone. I remember few names from restaruant- Eduardo! Ricky!

By on Apr 23, 2017

Review comment responded on Apr 27, 2017

Thanks for taking the time to share your comments regarding your recent stay. We love reading how pampered you were by every member of our staff during your stay! Its always great to read how our guests enjoy themselves in their vacations! We look forward on welcoming you again soon! Best Regards,

2

family oriented

Everyone

We were disappointed because we thought we were booked into the other Gran Caribe. This hotel did not have sufficient chairs by the pool and at 6 a.m. The chairs were already all reserved. The pool area was loud and active not what we were hoping for. The food was not great, the variety was limited. I cannot eat fish and almost every dinner menu was ninety percent fish. The beef was not tender. The room was nice and the resort is clean but the quality of the food is important to us We came to celebrate our fiftieth anniversary but we checked out on the fifth day to spend at least a couple of days being pampered.

By , from winnipeg, Manitoba on Apr 21, 2017

Review comment responded on Apr 27, 2017

Dear Betty, We are sorry the hotel wasn't the one you were expecting, all of your comments help us greatly to improve our facilities and services. We'll keep working to improve in all areas. Best Regards,

5

cancun trip and stay at gr caribe by solaris

Everyone

The hotel is good on its drinks and food in the restaurants belongs to GR Caribe and the neighboring Royal Solaris owned by the same owner. The bathroom or shower design is bad and each time when you took a shower, you will wet the floor of the bath + the rest room areas due to the small or narrow size of the plastic/glass separator. Due to strong wind, only one day out of a week we can do kayaking and never got the chance to do snorkeling on the island of Isla Mukeres.

By on Apr 12, 2017

Review comment responded on Apr 15, 2017

Thanks for taking the time to share your comments regarding your recent stay. We are very happy to know your stay was very enjoyable. We appreciate the feedback regarding the bathroom we have shared it with our Management. We look forward on welcoming you again in the near future! Best Regards,

5
Everyone

Really good hotel with all the amenities included. The only Cons are that the wifi in the rooms is very deficient we couldn't complete a work that we have pending due to the wifi connection is poor

By on Apr 1, 2017

Review comment responded on Apr 8, 2017

Thanks for taking the time to share your comments regarding your recent stay. We appreciate your feedback, please next time make sure to approach to our desk in order for us to assist you with the wifi conenctions, we look forward on welcoming you again soon! Best Regards,

3
Families

good hotel, but beach even nicer. Lobby really small and breakfast buffet was the same, so it was really annoying to always go to sister hotel next to it where all the fun and better buffet, restaurant, show and etc. Why paying more and spend all the time at the cheaper sister hotel? if i have to stay next time i would pick different hotel from sister hotels

By , from Greenville SC on Mar 31, 2017

Review comment responded on Apr 8, 2017

Thanks for taking the time to share your comments regarding your recent stay. We appreciate your feedback regarding our breakfast, GR Caribe is our most relaxed hotel, and rooms are bigger, you have additional restaurants as well as 24 hour room service, it gives you the benefits of going to Royal Solaris to have more choices, but if you are looking for more fun rather than a relaxing trip then yes we recommend you to stay at Royal Solaris better, hope to have the opportunity to have you back at any of our hotels! Thanks for your feedback! Best Regards,

5

nice hotel on the beach

Everyone

Everything from the staff to the amenities was very good.

By , from Bar Harbor, Maine on Mar 22, 2017

Review comment responded on Apr 1, 2017

Thanks for taking the time to share your comments regarding your recent stay. We are glad you had a very pleasant stay and enjoyed the beach and the service from our staff. Best Regards,

4

just what we were looking for!

Everyone

All of the employees work very hard to ensure a great time! I would stay here again.

By , from New Jersey on Mar 18, 2017

Review comment responded on Mar 23, 2017

Thanks for taking the time to share your comments regarding your recent stay. We look forward on welcoming you again so you can keep enjoying our facilities and services! Best Regards,