Skip to main content
Beginning of main content

GR Caribe By Solaris Deluxe All Inclusive Resort

4.0 out of 5.0

Recent guest reviews

It was wonderful from beginning to end. Very relaxing after our long winter months.

No welcome drinks. Booked king bed received 2 doubles beds. requested extra pillows still waiting for them. We were in 2116 and 2114 had king size bed that was empty everyday. At check-in had to be on guard because I was expected to have breakfast with the time share rep. Food restaurants were very good to excellent, staff in restaurants were very friendly and bar was very good. Many steps many walkways and were not challenged. Poolside bar was very inconsistent pool cushions need a good scrubbing. We made it a habit to say hello to everyone especially staff since we noticed most staff will not say hello. A staff member was suppose to see us her name was ____ and she never followed up.

Amazing stay, at first we're worried about safety issues in Cancun, after check in all the hotel staffs are nice and kind. the resort make us feel safety and sweet, unlimited food and drink, excellent show at night, clean pool with great view. I'll say this resort is more like family style but quiet and peaceful. 100% recommend.

Smaller hotel compared to others but I liked that it was not crowded at all. Plenty of lounge chairs by the pool and by the beach. The staff are amazing especially Garcia. He always goes above and beyond and ensures all our requests were granted. We’re already planning our trip back with family and friends!

We have really good time everything was good the service the personal work for the hotel the drinks our hotel room clean and comfortable thanks

Rooms were comfortable. Hotel staff were friendly and full of fun. Entertainment was good as well. We had a great time and plan on returning in the near future.

Everything was awful. It started with the WiFi not working anywhere but the lobby. Then the food and drinks were really bad. Finally I left because the hotel staff were so rude and even called me stupid. As I left willingly, they chased behind me with scissors grabbing my arm to cut off the bracelet off of my arm. I wouldn’t recommend to anyone.

We had an awesome time staying at Gr Caribe by Solaris. They upgraded our room to an ocean view room. View was amazing! Only dislike was the food. It was simply ok. But overall great experience. We would like to return next year but with kids as well.

It is a good place to stay and share time with family and friend

Overall, good. The tennis court was under construction and couldn't use. They were also doing construction outside our window and we woke up to banging hammers between 8-9am each day.

This is our favorite resort. We have gone every year for 6 years now. Excellent food, excellent amenities, excellent everything. Limited college spring break crowds. Very family friendly.

Not much more to ask for. The dining in Bogavante was excellent every night.

I spent a lot of time doing research on where to stay and was very happy with my choice. Pretty and clean facilities. Beautiful beach and nice location. The staff was superb. Very helpful and friendly. I liked that you had use of the resort next door. The buffet to me was just ok as they aren’t my thing. But breakfast buffet was good. And the restaurants were all great. Only thing I would change is having the snack bar open all day instead of just until 5pm. I would stay again and recommend.

This is our third time staying at the same hotel. Rooms are always clean and beautiful, hotel staff friendly and very helpful. They took extra time on the phone making sure our airport pick up was scheduled correctly. Food is always great and they have a huge variety. Beach nice and clean. Recommend it a 100%

The room wasn't wath i expected, I paid for ocean view, I got a first floor room, we felt like in a basement

I liked that we could share the facilities of the other hotel connected. Guest services were very helpful and sent us on good trips . I was a little disappointed that the windows did not have more of a beach view from the bed. Also the Balcony was a little small and the door very hard to open. The chairs were not comfortable when sitting on the balcony. The price was a little high for the room view. We enjoyed our time at the hotel. Thank you.

Very nice resort, super beach ! Customer service Anna is great ! She let me check in before 3 :00 pm, and allow me to use the hand-badge even I checked out. The best thing I like this resort: Bus R1 R2 bus stop s are in front of hotel !!! There is a color CANCUN sign in this hotel too

The hotel staff was so welcoming upon entering and exiting. They offered us drinks as soon as we arrived at the check-in desk. They were very friendly and made sure I had everything that I needed. And although check out was at 11 I was able to leave my bags with them and enjoy the resort with no issues. My only issue during my stay was construction going on outside of my room. It would have been nice to know they were building. The banging of the hammer was a little much while trying to nap in the afternoon.

What the resort lacked in size and grandiosity the staff attempted to make up for with fantastic service... The food was excellent and there were many niceties within the resort. Although the entertainment was excellent during the day and the night, without a nightclub or things to do in the evening for younger people I found myself slightly bored.

I can not begin to tell you about the amazing time I had the last time at the GR Caribe . I was there with my son and husband. We had a vow renewal on the beach. It was one of the best experiences of my life. My son walked me down the aisle where we said our vows on the edge of the ocean. Aby (one of the best women I know) set everything up. She made sure that I felt completely special. Before the ceremony, a storm came and blew down the gazebo type set up and we thought our vow renewal would be ruined, but Aby and crew ran around as soon as the storm stopped to put it all back together again. That was going above and beyond. These are memories we will never forget. During the day we spent our time at the Royal Solaris pool because that is the place where the "funny" games happen. We love watching and participating. The bartenders are great. They really appreciate a tip, so please remember to tip. My favorite place for dinner was Bogavante. You sit outside where you can see the ocean having wonderful full course meal. The service is always with a smile, and they accommodated my son's picky eating, which is very important. I have to give a special shout out to my waitress at breakfast. Her name is Nubia. She saw me coming everyday and knew exactly what I liked and had it to me within minutes. I will definitely be asking for her the next time I visit. Thank you for making me feel like family. My special love to Aby, Rosa and Nubia.....See you soon. xo

Blvd. Kukulcan Km 20.5, Lote 64 Cancun QROO

Hotel highlights

  • Close to El Rey Ruins and Delfines Beach
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Hotel Zone, GR Caribe By Solaris Deluxe All Inclusive Resort is within a mile (2 km) of popular sights such as El Rey Ruins and Delfines Beach. This 199-room, 4-star resort welcomes business and leisure travelers with a private beach, a marina, and a full-service spa. In central Avenida Kukulkan, the resort is also close to Maya Cancun Museum and Aquaworld.


Dining

Relish the international cuisine at Cafe Solaris, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 199 air-conditioned rooms feature free minibar items, iPod docks, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free bottled water, ceiling fans, and safes are other standard amenities.


Property features

GR Caribe By Solaris Deluxe All Inclusive Resort features a private beach, a marina, and a full-service spa. Free valet and self parking are available—or if you're not driving, take the shuttle from the airport to the hotel (available on request) for MXN 336.00 per person. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include an outdoor pool, a children's pool, and a fitness center.

Room options

Deluxe Room

Full 2 | King 1 | Sleeps 4

Deluxe Room, Lagoon View

Full 2 | King 1 | Sleeps 4

Luxury Room, Ocean View

Full 2 | King 1 | Sleeps 4

Premier Room, Oceanfront

Full 2 | King 1 | Sleeps 4

Guest reviews for GR Caribe By Solaris Deluxe All Inclusive Resort

Everyone (68) Couples (142) Students (1) Family (78) Friends (26) Other (5)
5
Everyone

It was wonderful from beginning to end. Very relaxing after our long winter months.

By , from Monroe, NY on May 21, 2018

2

disappointing

Everyone

No welcome drinks. Booked king bed received 2 doubles beds. requested extra pillows still waiting for them. We were in 2116 and 2114 had king size bed that was empty everyday. At check-in had to be on guard because I was expected to have breakfast with the time share rep. Food restaurants were very good to excellent, staff in restaurants were very friendly and bar was very good. Many steps many walkways and were not challenged. Poolside bar was very inconsistent pool cushions need a good scrubbing. We made it a habit to say hello to everyone especially staff since we noticed most staff will not say hello. A staff member was suppose to see us her name was ____ and she never followed up.

By on May 18, 2018

5
Couples

Amazing stay, at first we're worried about safety issues in Cancun, after check in all the hotel staffs are nice and kind. the resort make us feel safety and sweet, unlimited food and drink, excellent show at night, clean pool with great view. I'll say this resort is more like family style but quiet and peaceful. 100% recommend.

By , from Boston on May 16, 2018

5

nice beach front hotel

Everyone

Smaller hotel compared to others but I liked that it was not crowded at all. Plenty of lounge chairs by the pool and by the beach. The staff are amazing especially Garcia. He always goes above and beyond and ensures all our requests were granted. We’re already planning our trip back with family and friends!

By , from Los Angeles on May 16, 2018

5
Everyone

We have really good time everything was good the service the personal work for the hotel the drinks our hotel room clean and comfortable thanks

By , from ILLINOIS on May 14, 2018

Review comment responded on May 15, 2018

Thanks for taking the time to share your comments regarding your recent stay. We are glad to know how much you enjoyed the service from our staff as well as drinks and cleanliness. We look forward on welcoming you again soon! Best Regards,

5
Everyone

Rooms were comfortable. Hotel staff were friendly and full of fun. Entertainment was good as well. We had a great time and plan on returning in the near future.

By , from Ohio on May 10, 2018

Review comment responded on May 14, 2018

Thanks for taking the time to share your comments! Its fantastic reading how much you enjoyed your stay and we look forward on welcoming you again soon! Best regards,

1

horrifying hotel staff

Everyone

Everything was awful. It started with the WiFi not working anywhere but the lobby. Then the food and drinks were really bad. Finally I left because the hotel staff were so rude and even called me stupid. As I left willingly, they chased behind me with scissors grabbing my arm to cut off the bracelet off of my arm. I wouldn’t recommend to anyone.

By , from usa on May 6, 2018

Review comment responded on May 11, 2018

Thanks for taking the time to share your comments regarding your recent stay. We regret not fully meeting your expectations, we apologize if any person of our staff was rude to you, our staff follows the standard guidelines for when people are checking out without announcing it to the front desk prior, thats the reason why they needed to cut your bracelet off. Best regards,

4
Everyone

We had an awesome time staying at Gr Caribe by Solaris. They upgraded our room to an ocean view room. View was amazing! Only dislike was the food. It was simply ok. But overall great experience. We would like to return next year but with kids as well.

By , from Boston, MA on Apr 23, 2018

Review comment responded on Apr 26, 2018

Thanks for taking the time to share your comments regarding your recent stay. We are very happy to read how much you enjoyed your stay especially the views! We look forward on welcoming you woth your kids soon! Best Regards,

5
Everyone

It is a good place to stay and share time with family and friend

By , from virginia on Apr 23, 2018

Review comment responded on Apr 23, 2018

Thanks for taking the time to share your comments regarding your recent stay. We are glad you enjoyed your vacations and had a good time! We look forward on welcoming you again soon! Best Regards,

4
Everyone

Overall, good. The tennis court was under construction and couldn't use. They were also doing construction outside our window and we woke up to banging hammers between 8-9am each day.

By on Mar 21, 2018

Review comment responded on Mar 23, 2018

We appreciate you taking the time to give us your comments regarding your recent stay. We are deeply sorry you didn't fully enjoy our facilities due to facilities updates we are doing in our continuous commitment to offer you better services. Thanks for your feedback. General Management