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Recent guest reviews

The key cards to our bedroom kept malfunctioning. Room service hardly answered. It was hard to get room service. The staff was friendly and very helpful though.

The scenery was nice.

Clean and friendly staff great beach

Nice property. Not super upscale, but it served its purpose. Pools could use an upgrade. My little one was finding lose tiles at bottom of pool. Also, about the third day our room began to smell of sewer. Let front desk know and problem was taken care of. Staff was friendly and helpful. Food was ok not great. Would probably not stay here again.

Friendly staff.

The lady in the lunch buffet always had a bad attitude. The buffet during dinner was horrible. Be ware with the workers by the elevator they are always trying to get you to buy a timeshare with them. They offer you all this free stuff but you have to spend half a day with them on their presentation. This hotel has a lot of stairs, and if you have to go royal (sister hotel) to get food. Overall this was a waste of money.

Service was excellent, will definitely recommend ...

Many eating options and friendly staff.

It had shared amenities with its sister hotel.ie.. pool,dining

Everything is very nice ,food could be little bit better

Too much pressure on buying time shares.

I liked that we could use two hotels at the same time and all the amenities, but one of the ladies at the front desks was rude Suamy it’s her name . Every time we asked her a question she looked mad at us . I got a room with a lots of noice but then I requested a new one and took like two hours to get it. I had a lot of issues with the door they need to replace that. Overall experience I won’t come back to this hotel !

The staff is unique. This is the kindest people I’ve seen. Please help them and let them remove at least the glasses. They are hard working people using useless glasses and masks. They are excellent, all of the staff, help them to work more comfortable.

It was a great first experience!

Overall we had a great time! It was nice to be able to walk to the different hotels and try out the pools. We loved the pool at GR Caribe best and the overall decor & breakfast / bogavante resfaurant!

Very impressed with this hotel. After staying in several Cancun resorts, this has it all, the largest beaches and views, selection of restaurants, courteous staff. It is a real plus that the GR Solaris shares property and amenities with sister Royal Solaris next door allowing for broader beaches, and amenity selection. Also enjoyed the Mediterranean decor of the rooms. Overall great. Thanks!

Beach was nice food was not good drinks were marginal Overall ok experience

Blvd. Kukulcan Km 20.5, Lote 64 Cancun QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free valet parking
  • Onsite dining

Located in Zona Hotelera, GR Caribe By Solaris Deluxe All Inclusive Resort is adjacent to Hotel Zone Beaches and within a 10-minute stroll of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 199-room, 4-star property welcomes business and leisure travelers with a private beach, a marina, and 3 restaurants.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 11:00 AM. Relish the international cuisine at Cafe Solaris, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

32-inch LCD TVs come with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include free minibar items, iPod docks, and coffee makers.


Property features

Guests of GR Caribe By Solaris Deluxe All Inclusive Resort have access to a private beach, a marina, and an outdoor pool. A stay here includes free valet parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this all-inclusive property include a children's pool, a gym, and free WiFi in public areas.

Room options

Deluxe lagoon view Free Wi-Fi

2 Double Beds | 1 King Bed | Sleeps 4

Deluxe Room Free Wi-Fi

2 Double Beds | 1 King Bed | Sleeps 4

Premier Room, Oceanfront Free Wi-fi

2 Double Beds | 1 King Bed | Sleeps 2

Luxury Room, Ocean View Free Wi-Fi

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for GR Caribe By Solaris Deluxe All Inclusive Resort

Everyone (18) Couples (20) Family (19)
4
Family with small children

The key cards to our bedroom kept malfunctioning. Room service hardly answered. It was hard to get room service. The staff was friendly and very helpful though.

By on Dec 24, 2022

Review comment responded on Dec 26, 2022

Thank you for taking the time to share your comments with us regarding your recent stay.We appreciate you for highlighting the service from our Staff as well we appreciate your feedback of the features that need more of our attention, we will continue working to improve for your next visit.Best regards,General Management

5
Family

The scenery was nice.

By on Nov 4, 2022

Review comment responded on Nov 7, 2022

Thank you for sharing your comments regarding your recent stay.We are very pleased to know that you had a fantastic vacation and enjoyed our facilities and services.We look forward to the opportunity to serve you again in the near future.Best Regards General management

5
Partner Couples

Clean and friendly staff great beach

By on Oct 29, 2022

Review comment responded on Nov 1, 2022

Thank you for sharing your comments regarding your recent stay.We are very pleased to know that you had a fantastic vacation and enjoyed our facilities and services.We look forward to the opportunity to serve you again in the near future.Best Regards General management

4
Family

Nice property. Not super upscale, but it served its purpose. Pools could use an upgrade. My little one was finding lose tiles at bottom of pool. Also, about the third day our room began to smell of sewer. Let front desk know and problem was taken care of. Staff was friendly and helpful. Food was ok not great. Would probably not stay here again.

By on Oct 18, 2022

Review comment responded on Oct 18, 2022

Thanks for taking the time to share your comments regarding your recent stay.The feedback we receive from our guests is very special as ithelps us knwo which way we have to go to make sure our guests enjoy their vacations to the fullest.Thank you for sharing the areas of opportunity that you identified during your stay,We have shared all your feedback to the different areas for immediate actions where needed.Thanks for your feedback.Best regards,General Management

5
Partner Couples

Friendly staff.

By on Sep 18, 2022

Review comment responded on Sep 21, 2022

Thank you for evaluating us! We look forward on welcoming you again soon! Best regards,General Management

2
Friends

The lady in the lunch buffet always had a bad attitude. The buffet during dinner was horrible. Be ware with the workers by the elevator they are always trying to get you to buy a timeshare with them. They offer you all this free stuff but you have to spend half a day with them on their presentation. This hotel has a lot of stairs, and if you have to go royal (sister hotel) to get food. Overall this was a waste of money.

By on Sep 5, 2022

Review comment responded on Sep 5, 2022

Thanks for taking the time to share your comments regarding your recent stay.We regret not fully meeting your expectations with our services and facilities.We are very sorry to hear about your disappointments, we will keep working to improve our services and facilities.Best regards,General Management

5
Family with small children

Service was excellent, will definitely recommend ...

By on Sep 4, 2022

Review comment responded on Sep 5, 2022

Reading a review as gentle as yours is a great motivation to continue creating memorable experiences with each of our guests. Knowing that we have lived up to your expectations fills us with satisfaction.It will be a real pleasure to welcome you once again on your next visit.Best RegardsGeneral Management

4
Family

Many eating options and friendly staff.

By on Aug 22, 2022

Review comment responded on Aug 23, 2022

Reading a review as gentle as yours is a great motivation to continue creating memorable experiences with each of our guests. Knowing that we have lived up to your expectations fills us with satisfaction.It will be a real pleasure to welcome you once again on your next visit.Best RegardsGeneral Management

5
Partner Couples

It had shared amenities with its sister hotel.ie.. pool,dining

By on Aug 1, 2022

Review comment responded on Aug 1, 2022

Thank you for sharing your comments regarding your recent stay. We are very pleased to know that you had a fantastic vacation and enjoyed our facilities and services. We look forward to the opportunity to serve you again in the near future. Best Regards General management

5
Family with small children

Everything is very nice ,food could be little bit better

By on Jul 25, 2022

Review comment responded on Jul 26, 2022

Thank you for sharing your comments regarding your recent stay. We are very pleased to know that you had a fantastic vacation and enjoyed our facilities and services. We look forward to the opportunity to serve you again in the near future. Best Regards General management

GR Caribe By Solaris Deluxe All Inclusive Resort

Blvd. Kukulcan Km 20.5, Lote 64, Cancun, QROO 77500
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