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SLS Cancun

5.0 star property
VIP Access

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Photo gallery for SLS Cancun

Exterior
Restaurant
Premium bedding, minibar, in-room safe, desk
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Novo Cancún Torre 1 Mz 27 Lt 1 02, UC 20 UP P Secc C Av Bonampak ZH, Cancun, QROO, 77500
  • Place, Puerto Cancun Marina Town Center
    ‪8 min walk‬
  • Place, Las Perlas Beach
    ‪4 min drive‬
  • Place, Puerto Cancun Golf Course
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

7.6 out of 10
Good
(10 reviews)
  • City view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 541 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 605 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Oceanfront

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Deluxe Room, 1 King Bed, Oceanfront | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Oceanfront

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Oceanfront

Premium bedding, minibar, in-room safe, desk

Premier Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Puerto Cancun Marina Town Center, SLS Cancun is within 2 miles (3 km) of other popular sights such as Puerto Cancun Golf Course. This 45-room, 5-star hotel has a private beach, a full-service spa, and a restaurant.

What's nearby

  • Puerto Cancun Marina Town Center - 8 min walk - 0.5 miles
  • Nichupté Lagoon - 17 min walk - 1.0 mile
  • Las Perlas Beach - 4 min drive - 1.6 miles
  • Puerto Cancun Golf Course - 4 min drive - 1.4 miles
  • La Isla Shopping Mall - 19 min drive - 9.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Coco Café - ‬10 min drive
  • ‪Kaajal - ‬11 min walk
  • ‪World Café - ‬10 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Mi Lucrecia - ‬10 min drive

About this property

SLS Cancun

Guests of SLS Cancun have access to a private beach, a full-service spa, and an outdoor pool. Valet parking is available for a fee. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a gym, free WiFi in public areas, and a water dispenser.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include sitting areas, minibars, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 550 for adults and MXN 550 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leynia

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 2000 per pet, per stay
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: MXN 5000 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 550 for adults and MXN 550 for children
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SLS Cancun Hotel
SLS Cancun Cancun
SLS Cancun Hotel Spa
SLS Cancun Hotel Cancun
SLS Cancun (Opening November 2020)

Frequently asked questions

Is free cancellation available at SLS Cancun?

SLS Cancun offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at SLS Cancun?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at SLS Cancun on May 4, 2026 start from $169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of SLS Cancun?

This hotel is situated in Zona Hotelera within a short 10-minute walk of Puerto Cancun Marina Town Center. You'll also find Plaza Las Americas and Playa Tortugas within a short drive.

Is there parking available at SLS Cancun?

Yes, valet parking is offered for MXN 0 per day.

Is there a spa at SLS Cancun?

There is a full-service spa available for guests to enjoy and services include massages.

Are there luxury amenities available at SLS Cancun?

Yes, guests can indulge in luxuries such as an outdoor pool, a private beach, and a restaurant at this hotel.

Does SLS Cancun include a casino?

No, SLS Cancun doesn't have a casino.

Is there an indoor pool at SLS Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at SLS Cancun?

There are plenty of amenities for couples at this hotel, including a private beach, a beach bar, and a restaurant.

Does SLS Cancun have a hot tub?

No, but this hotel does have a steam room.

Does SLS Cancun have a restaurant that serves breakfast?

Yes, SLS Cancun serves a full breakfast for a surcharge each morning at Leynia.

Does SLS Cancun allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at SLS Cancun for a fee of MXN 2000 per pet, per stay. The property also provides food and water bowls.

Does SLS Cancun have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to SLS Cancun?

The closest major airport to SLS Cancun is Cancun Intl. Airport (CUN), which is 12.3 mi away (20 minutes by car).

Are there rooms with balconies at SLS Cancun?

No, you won't find guestrooms with balconies at SLS Cancun.

SLS Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 298 out of 449 reviews
Rating 8 - Good. 70 out of 449 reviews
Rating 6 - Okay. 40 out of 449 reviews
Rating 4 - Poor. 14 out of 449 reviews
Rating 2 - Terrible. 27 out of 449 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Cristina

Stayed 3 nights in Dec 2025

10/10 Excellent

Wesley

Stayed 1 night in Dec 2025

2/10 Terrible

Omar Al

Traveled with partner
Liked: Amenities, property conditions & facilities
The hotel was nicely located. But the Staff were poorly trained. Every time we would be at the restaurant for breakfast or dinner we would be harassed by a member of staff every 5 minutes checking to see if we were ok. Our meal and conversations were interrupted so many times. And the hotel manager was just sat at the pool smoking and drinking coffee everyday. Very unprofessional. The pool was beautiful and in front of the ocean but they had really loud aggressive house music so you could not relax by the pool. And they also had contractors walking around the pool and in and out of the lobby while you are sunbathing. Very uncomfortable. And one day during heavy rain we had part of a very high balcony ceiling fall onto the pool area, luckily no one was hurt but half of the small pool area was closed and the pool area had limited seating for the remaining days of our trip. All in all, a very lacking experience.
Stayed 4 nights in Dec 2025

6/10 Okay

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Staff, the service was terrible. We have to wait a lot for the food, the drinks. Terrible!
Stayed 4 nights in Nov 2025

8/10 Good

Christopher, toronto

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms-nice facilities - location however is away from all main attractions.
Stayed 2 nights in Nov 2025

10/10 Excellent

Beinyetua

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Nikola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Stayed 2 nights in Oct 2025

10/10 Excellent

Janneh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff and customer service was superb. Very accommodating during our entire stay. Will def stay here again next trip.
Stayed 4 nights in Oct 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a free room upgrade. I was given an upgrade but was charged 1,000 pesos.
Stayed 1 night in Oct 2025

8/10 Good

Tobias Froese

Stayed 2 nights in Oct 2025

10/10 Excellent

juan carlos

Stayed 3 nights in Sep 2025

10/10 Excellent

Ruben, Monterrey

Stayed 1 night in Oct 2025

10/10 Excellent

Yuxmiell

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and amazing food!
Stayed 3 nights in Sep 2025

6/10 Okay

Carole

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, very impressed with staff! 5 Star service. Breakfast was.top self! My wife and I really enjoyed it! The views were amazing Restaurant food was also very good The whole experience was great. I would highly recommend it to everyone!
Stayed 5 nights in Sep 2025

10/10 Excellent

Leatrice, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a gated residential area with private beach access. Nice pools and Mediterranean restaurant was good. Very close to a mall and taxis areive quickly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan, Storm lake

Stayed 3 nights in Sep 2025

6/10 Okay

Bianca

Stayed 1 night in Sep 2025

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, staff & service
It was clean. They charge for everything.
Stayed 5 nights in Aug 2025

10/10 Excellent

Juan

Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Austin Sage

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Xiaoxiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has such a beautiful pool. I loved it very much.
Stayed 3 nights in Aug 2025

10/10 Excellent

Reece

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was has an excellent pool and outdoor area. As well as service staff
Stayed 3 nights in Jul 2025

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