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Ocean Spa Hotel – All Inclusive

3.0 star property
Beach spa retreat walking distance from Playa Tortugas

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Photo gallery for Ocean Spa Hotel – All Inclusive

Aerial view
Front of property
Superior Room | In-room safe, desk, blackout drapes, iron/ironing board
4 restaurants, breakfast, lunch, dinner served; Asian cuisine
Superior Room | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

6.8

Popular amenities

  • All inclusive
    All inclusiveAll inclusive
  • Bar
    BarBar
  • Breakfast included
    Breakfast includedBreakfast included
  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
Blvd Kukulcan Km 3.5, Cancun, QROO, 77500
  • Popular LocationPlaya Tortugas3 min walk
  • Popular LocationLangosta Beach16 min walk
  • Popular LocationTortuga Beach5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive

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7.8 out of 10, Good, (1014)
The price is $221
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$272 total
includes taxes & fees
Aug 10 - Aug 11
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About the neighborhood

Cancun

Located in Zona Hotelera within a 5-minute walk of Playa Tortugas, Ocean Spa Hotel – All Inclusive is within a mile (2 km) of other popular attractions like Langosta Beach. This 151-room, 3-star hotel welcomes guests with 4 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Playa Tortugas - 3 min walk
  • Las Perlas Beach - 14 min walk
  • Langosta Beach - 16 min walk
  • Plaza Las Americas - 5 min drive
  • Tortuga Beach - 5 min drive

Getting around

  • The preferred airport is Cancun Intl. Airport (CUN): 23-min drive, 13.1 mi/21 km.

Restaurants

  • ‪Los Chachalacos - ‬4 min walk
  • ‪Restaurant Dos Lunas - ‬9 min walk
  • ‪Romanza - ‬2 min walk
  • ‪Sirenas Raw Bar - ‬6 min walk
  • ‪Las Hijas de la Tostada - ‬3 min walk

About this property

Ocean Spa Hotel – All Inclusive

Beach spa retreat walking distance from Playa Tortugas
Ocean Spa Hotel – All Inclusive features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and coffee/tea in a common area.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Balconies, coffee makers, and laptop-compatible safes are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ya ax che has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:00 AM
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caracol
  • Diego
  • Frida
  • Fussion
  • Siena

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Rowing/canoeing
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 1000

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Ocean Spa
Ocean Hotel Spa
Ocean Spa
Ocean Spa Cancun
Ocean Spa Hotel
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel All Inclusive Cancun
Spa Hotel All Inclusive
Ocean Spa All Inclusive
Ocean Spa Hotel
Ocean Spa Cancun
Ocean Spa
Hotel Ocean Spa Hotel Cancun Cancun
Cancun Ocean Spa Hotel Cancun Hotel
Hotel Ocean Spa Hotel Cancun
Ocean Spa Hotel Cancun Cancun
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel Cancun All Inclusive

Frequently asked questions

Can I book all-inclusive rates at Ocean Spa Hotel – All Inclusive?

Ocean Spa Hotel – All Inclusive has all inclusive rates that come with all meals and onsite activities included. Activities include tennis and volleyball.

How much does it cost to stay at Ocean Spa Hotel – All Inclusive?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Ocean Spa Hotel – All Inclusive on Jul 28, 2024 start from $326.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Ocean Spa Hotel – All Inclusive?

Ocean Spa Hotel – All Inclusive offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What's there to do close to Ocean Spa Hotel – All Inclusive?

This hotel is situated in Zona Hotelera within a short 3-minute walk of Playa Tortugas and also 16 minutes on foot from Langosta Beach. You'll also find Puerto Cancun Marina Town Center and Tortuga Beach within a short drive.

Will I be able to park at Ocean Spa Hotel – All Inclusive?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Ocean Spa Hotel – All Inclusive?

Ya ax che is the hotel's spa and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Ocean Spa Hotel – All Inclusive include a casino at the property?

No, Ocean Spa Hotel – All Inclusive doesn't have a casino.

Is there an indoor pool at Ocean Spa Hotel – All Inclusive?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Ocean Spa Hotel – All Inclusive?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 4 restaurants.

Are there hot tubs at Ocean Spa Hotel – All Inclusive?

Yes, this hotel has a spa tub.

Does Ocean Spa Hotel – All Inclusive have a restaurant that serves breakfast?

Yes, Ocean Spa Hotel – All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Does Ocean Spa Hotel – All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Ocean Spa Hotel – All Inclusive.

Are there connecting rooms at Ocean Spa Hotel – All Inclusive?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Ocean Spa Hotel – All Inclusive?

The closest major airport to Ocean Spa Hotel – All Inclusive is Cancun Intl. Airport (CUN), which is 13.1 mi away (23 minutes by car).

Can I book a room with a balcony at Ocean Spa Hotel – All Inclusive?

Yes, every guestroom at Ocean Spa Hotel – All Inclusive comes with a balcony.

Does Ocean Spa Hotel – All Inclusive have a wedding venue?

Take advantage of the wedding venue at Ocean Spa Hotel – All Inclusive if you plan to say "I do" during your trip.

Ocean Spa Hotel – All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 70 out of 313 reviews" "
Rating 8 - Good. 91 out of 313 reviews" "
Rating 6 - Okay. 79 out of 313 reviews" "
Rating 4 - Poor. 38 out of 313 reviews" "
Rating 2 - Terrible. 35 out of 313 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Julien, Montréal

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Apr 2024

6/10 Okay

Tonya

Stayed 2 nights in Apr 2024

10/10 Excellent

Rodger, Woodstock

Traveled with partner
Liked: Cleanliness, staff & service
The staff is fantastic! Miguel and Jesus are fantastic bar tenders!! Viktor was a fantastic entertainer, really enjoyed talking with him as well! We would definitely come back.
Stayed 4 nights in Mar 2024

4/10 Poor

Joaquin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids were getting feet hurt due to tiles from pool coming off. Pools were in bad condition. Service super slow. Food was not bad but same. No beach. Better options out there.
Stayed 2 nights in Mar 2024

6/10 Okay

Gwendolyn

Traveled with family
Liked: Property conditions & facilities
Food is not the best
Stayed 1 night in Mar 2024

6/10 Okay

Diane, Abbotsford

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Raul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Had a good time
Stayed 4 nights in Mar 2024

6/10 Okay

Erica

Traveled with family
Liked: Staff & service, property conditions & facilities
The food was nasty. Not enough options.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gail Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling by myself and was trying to stick to a budget. It was my first time in Cancun and my first time in Mexico so I picked the Hotel Zone. The Ocean Spa resort was very safe. As a single woman I was not concerned for my safety at all at the facility, on the beach or walking in the area. There were lots of friendly tourists and families. The facility was very clean and staff were friendly and helpful. My room was nice, clean, comfy with a nice shower. I was pleasantly surprised when all the meals (including the bar) were included in the price. I thought it just included breakfast. I really enjoyed the food. The buffet always included healthy options but you could dine off a menu as well. There is a walk/bike trail on the road that is clean and easy to exercise. The ferry to go to Isla Mujeres was about a 5-10 minute walk. I took that by myself and felt very safe touring around that island. The only thing I would say about the Hotel Zone is that none of the beaches seem that great. Lots of seaweed. The beaches on Isla Mujeres were pristine. The other thing is I couldn't find was a place to get a pedicure so I went without! All and all a really nice stay. I'd recommend Ocean Spa and would stay there again.

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has a nice family atmosphere. The food was good, all the staff were very helpful and it was very clean. We did not get sick eating the food or drinking the water. We ocean water was a bit murky so we didn’t swim there but took the shuttle to other beaches. Note: it did cost more upon check in than Expedia had listed (17000 mxn instead of 10000)
Stayed 7 nights in Feb 2024

8/10 Good

PANKAJ

Liked: Cleanliness, staff & service, property conditions & facilities
More veg options needed
Stayed 4 nights in Jan 2024

6/10 Okay

Sinjo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

ABDUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a smaller and older property, but is really a gem! The staff couldn’t be any nicer! The food choices are great and can’t say there was ever a bad meal. Very relaxing time!
Stayed 3 nights in Jan 2024

10/10 Excellent

JAVED

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of Hotel, Staff activities good, Food. All good for average budget
Stayed 4 nights in Jan 2024

8/10 Good

Artur

Stayed 2 nights in Jan 2024

4/10 Poor

Vicky Myrna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed Sunday to Sunday. The first night we arrived late we headed to the buffet to eat and the selection was so so small and unappetizing we ended up doing the snack bar instead. Burgers and hotdogs from the snack bar are terrible. Stick with the pizza if you even dare book this place. Technically there's 1 buffet and 3 restaurants, but the restaurants are NOT open everyday. You need to be very very aware what is open on what days. The beach is terrible with tons of seaweed and rocks/concrete. The pictures are extremely deceiving. None of the furniture pictured is present on the beach. The chairs all need to be replaced as they are incredibly worn. The water is ok, you can go out pretty far and only be at waist hight HOWEVER lots of little brow jelly fish present. An absurd amount of vendors (activities, hats, cheap jewelry, sun glasses, fruit), you get pestered every 20 minutes. Staff does not bring you drinks on the beach like other resorts. Music is always too loud by the pool. Plus sides: cabanas are free, not busy at all so you never have to fight for a chair in a good spot either by the pool or on the beach. Warning for parents: ADULTS ONLY IS NEXT DOOR, if you don't want your kids seeing topless drunk breasts, do not walk towards that resort. There is a fair gap between the two resorts so if you stay on this beach it's not a concern. This beach does sit between 2 busy docs. It's loud and obnoxious between 9-11 and then 2-4 at launch and return of all the tour boats
Stayed 7 nights in Dec 2023

10/10 Excellent

Kristen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I really enjoyed my stay here. The staff was excellent, the food was really good and there were a lot of healthy options which was great. The room was comfortable but very outdated. Easy access to the pool, the ocean and a nice walking path right out the door. The entertainment staff was outstanding. It is a small and quaint place and I really enjoyed my stay here.
Stayed 2 nights in Dec 2023

10/10 Excellent

Neisy Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

luis alberto renderos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was great I enjoyed each day
Stayed 3 nights in Dec 2023

8/10 Good

amin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unlike all of the disappointing and discouraging reviews here, I would like to give them 4 stars 🌟 review for the following reasons based on ny own experience and priorities. 1- Very polite, caring and honest staffs from the front desk to kitchen to house keeping to maintenance , security and management. Hotel was always full staffed for 24/7 services and were always available and caring for any requests. 2- Cleanness, everybody cleanings that includes the cleaning of the rooms, pools , restaurants, landscaping, etc. 3- Diversity and availability of foods and drinks. Open bar and buffet breakfast with international cuisine. 3 restaurants that offer Mexican, Italian and Asian food every night from 6 to 11pm. Open buffet for breakfast, lunch and dinner. Daily hot and fresh Grill and pizza from 12 to 6 pm. 4- Close to all major activities that are offered by other recreational businesses like ferry, daily tours, shows and etc. 5- Pools for kids and adults with the open side bar. 6- kids zone with limited activities that worth trying and will keep your kids busy enough for hours. NOTES, 1- If you want to spend dollars not the pesos, take enough cash with you as the banks, ATMs , businesses will charge large transaction fees. 2- The building will look old but they have done lots of interior remodeling and painting to keep it to look updated and renewed. It worth the money you pay lesser than other all inclusive hotels that offering the same services.
Stayed 5 nights in Nov 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

4/10 Poor

Modesto F

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely nothing. My room on the third floor and no elevator
Stayed 5 nights in Sep 2023

8/10 Good

cheryl a

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and clean. Beach was stinky and full of seaweed
Stayed 1 night in Aug 2023

10/10 Excellent

YARLEN

Liked: Cleanliness, staff & service
Excellent.
Stayed 3 nights in Jul 2023