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Located in Downtown Cancun, Hotel Xbalamque and Spa is adjacent to Las Palapas Park and within a 5-minute walk of Cristo Rey Church. This 90-room, 3-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool. Centrally located in Cancun, the hotel is also a short walk from Market 28 and Benito Juarez Municipal Building.

Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start your day off with breakfast, available for a fee.

Rooms

All 90 air-conditioned accommodations feature 10 bedrooms. Guests can expect to find TVs with cable channels. Bathrooms offer rainfall showers and free toiletries. Phones and desks are other standard amenities.

Property features

Guests staying at Hotel Xbalamque and Spa enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include a seasonal outdoor pool, free newspapers, and a garden.

Highlights

  • Close to La Sagrada Familia Parish
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Hotel Amenities

Hotel Amenities

Hotel Xbalamque and Spa features a full-service spa and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wireless Internet access is complimentary.

This Cancun hotel also offers tour/ticket assistance, multilingual staff, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

  • Luggage storage 
  • Free WiFi 
  • Porter/bellhop 
  • 24-hour front desk 
  • Total number of rooms - 90 
  • Number of floors - 3 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Elevator/lift 
  • Full-service spa 
  • Tours/ticket assistance 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Garden 
  • Poolside bar 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Year Built 1990 
  • Shopping on site 
  • Number of buildings/towers - 1 
  • Outdoor pool 
  • Outdoor seasonal pool 

Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

Hotel Xbalamque and Spa offers 90 air-conditioned accommodations with complimentary toiletries. Cable television is provided.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Rainfall showerhead 
  • Free toiletries 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Shower only 
  • Television 
  • Desk 
  • Cable TV service 
  • Room service (limited hours) 

Where to Eat

La Adelita - This restaurant specializes in Mexican cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Spa Services

The onsite spa has massage/treatment rooms. Services include massages, facials, and body treatments.

  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Guests arriving by car: drive along the Avenida Kukulkan, and the Avenida Coba (westbound). Then turn right onto Calle Yaxchilan, and after approx. 300 metres you will reach the hotel.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

  • Hotel Xbalamque Resort
  • Hotel Xbalamque Resort Cancun
  • Xbalamque
  • Xbalamque Cancun
  • Xbalamque Hotel Cancun
  • Hotel Xbalamque Cancun
  • Hotel Xbalamque
  • Hotel Xbalamque Resort Spa

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.


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