Emporio Cancun Optional All Inclusive

4.0 star property
On beach with outdoor pool, near Iberostar Cancun Golf Course

Choose dates to view prices

Photo gallery for Emporio Cancun Optional All Inclusive

On the beach, beach towels
3 restaurants, breakfast, lunch, dinner served; international cuisine
Aerial view
Meeting facility
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Place, Delfines Beach
    ‪16 min walk‬
  • Place, Aquaworld
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

Deluxe Double Room

8.2 out of 10
Very good
(47 reviews)
  • 381 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(24 reviews)
  • 428 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Double Room, Ocean View

8.6 out of 10
Excellent
(99 reviews)
  • 381 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(30 reviews)
  • 428 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Doble Room Oceanfront

8.6 out of 10
Excellent
(32 reviews)
  • 381 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

8.4 out of 10
Very good
(26 reviews)
  • 428 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Swim up Double Oceanfront Only Adults

8.4 out of 10
Very good
(14 reviews)
  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

Swim up King Oceanfront Only Adults

7.6 out of 10
Good
(14 reviews)
  • 428 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room Deluxe

  • 376 sq ft
  • Sleeps 4

Room Deluxe with Partial Sea View

  • 376 sq ft
  • Sleeps 4

Super Saver Non Refundable

10.0 out of 10
Exceptional
(1 review)
  • 381 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • 365 sq ft
  • Sleeps 4

Room Premium with Ocean View

  • 376 sq ft
  • Sleeps 4

Room Deluxe with Beach View

  • 376 sq ft
  • Sleeps 4

Suite Deluxe with Beach View

  • 430 sq ft
  • Sleeps 3

Suite Premium with Ocean View

  • 430 sq ft
  • Sleeps 3

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, Emporio Cancun Optional All Inclusive is within a mile (2 km) of other popular sights such as Delfines Beach. This 4-star resort has 450 rooms and welcomes guests with 3 restaurants, an outdoor pool, and a 24-hour gym.

What's nearby

  • Maya Museum of Cancun - 1 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 4 min walk - 0.3 miles
  • Delfines Beach - 16 min walk - 0.8 miles
  • Aquaworld - 17 min walk - 0.9 miles
  • El Rey Ruins - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Tun-kul - ‬4 min walk
  • ‪Bahia Rodizzio - ‬4 min walk
  • ‪Piña Colada - ‬5 min walk
  • ‪Noriku - ‬3 min walk
  • ‪Light House - ‬14 min walk

About this property

Emporio Cancun Optional All Inclusive

On beach with outdoor pool, near Iberostar Cancun Golf Course
Emporio Cancun Optional All Inclusive features an outdoor pool, a children's pool, and a 24-hour gym. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this beach resort include WiFi in public areas, conference space, and an arcade/game room.
55-inch TVs come with cable channels, and guests can stay connected with WiFi. Coffee makers, hair dryers, and safes are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 495 for adults and MXN 320 for children
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Stereo
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 495 for adults and MXN 320 for children
  • Fee for in-room wireless internet: MXN 0 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

Is a free cancellation option available at Emporio Cancun Optional All Inclusive?

Emporio Cancun Optional All Inclusive provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Emporio Cancun Optional All Inclusive?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Emporio Cancun Optional All Inclusive on Oct 9, 2025 start from $107.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Emporio Cancun Optional All Inclusive?

This resort is situated in Zona Hotelera, just steps from Maya Museum of Cancun, and within a 10-minute walk of Iberostar Cancun Golf Course and Oasis Arena. You'll also find La Isla Shopping Mall and Delfines Beach within a short drive.

Is there parking available at Emporio Cancun Optional All Inclusive?

Yes, self parking is offered for free at the resort. Though parking is limited, accessible parking is also available.

Is there a spa available at Emporio Cancun Optional All Inclusive?

Spa services at the resort include massages.

Does Emporio Cancun Optional All Inclusive feature a casino at the property?

No, Emporio Cancun Optional All Inclusive doesn't have a casino.

Is there an indoor pool at Emporio Cancun Optional All Inclusive?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

Is Emporio Cancun Optional All Inclusive a good place to stay for couples?

This beachfront resort offers many amenities for couples such as an outdoor pool and 2 poolside bars with some guestrooms featuring private pools.

Does Emporio Cancun Optional All Inclusive have a hot tub?

No, this resort doesn't have a spa tub.

Does Emporio Cancun Optional All Inclusive have a restaurant that serves breakfast?

Yes, Emporio Cancun Optional All Inclusive has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Emporio Cancun Optional All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Emporio Cancun Optional All Inclusive.

Are there connecting rooms at Emporio Cancun Optional All Inclusive?

No, there aren't connecting guestrooms at this resort.

Where is the closest airport to Emporio Cancun Optional All Inclusive?

The closest major airport to Emporio Cancun Optional All Inclusive is Cancun Intl. Airport (CUN), which is 9.9 mi away (16 minutes by car).

Are there rooms with balconies at Emporio Cancun Optional All Inclusive?

Yes, some guestrooms at this resort offer either a balcony or a patio where guests can enjoy ocean or garden views.

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 946 out of 1949 reviews
Rating 8 - Good. 408 out of 1949 reviews
Rating 6 - Okay. 269 out of 1949 reviews
Rating 4 - Poor. 143 out of 1949 reviews
Rating 2 - Terrible. 183 out of 1949 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Estrada

I reserve all inclusive when arrive they said no, u must paid for food, $1500 pesos per day per adult. When I leave I must paid an extra $350 or 380 pesos aparently for security.???? Ufff.
Stayed 4 nights in Sep 2025

8/10 Good

Tashawna

Liked: Cleanliness, staff & service, property conditions & facilities
The food can improve everything else is good.
Stayed 3 nights in Sep 2025

8/10 Good

Antonio

Traveled with family
Liked: Staff & service, property conditions & facilities
We like that was safe and quiet.
Stayed 11 nights in Jul 2025

10/10 Excellent

John J

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this property
Stayed 6 nights in Jul 2025

10/10 Excellent

Rabih

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with extremely friendly staff. The breakfast and dinner buffets were good, offering plenty of options. The beach, however, had a lot of seaweed, so I wasn’t able to swim directly in front of the property. I had to walk a bit to find a cleaner section of the beach for swimming.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tj

Stayed 5 nights in Jun 2025

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing amenities,, and professional staff.
Stayed 5 nights in Mar 2025

2/10 Terrible

Martin

Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Amy, Marriottsville

Stayed 1 night in Jun 2025

10/10 Excellent

steven

Stayed 4 nights in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

2/10 Terrible

Alejandro

Disliked: Cleanliness, property conditions & facilities
The reception worker when I check in with my family .He lied to me siad that my room was ocean view when was pool view so when I confronted he said my manager tell me to give you tha room.The cleaning service is the worse and when you ask for something to the receptionist they said don’t we got it 1:25 later I have to ask somebody from the staff and finally gotten
Stayed 5 nights in Jun 2025

10/10 Excellent

Jose Manuel

Liked: Amenities
Stayed 4 nights in Jun 2025

6/10 Okay

Lillian

Stayed 3 nights in Jun 2025

8/10 Good

Elvira

Traveled with family
It needs to be remodeled
Stayed 5 nights in Jun 2025

6/10 Okay

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Wilfred, Kent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to stay at a different property every time I visited Cancun, this was the first time to an all inclusive hotel and I will say it's one of the best times I've ever had, especially with the swim up pool room will definitely be back next year again, but staying longer this time. For more relaxing moments.
Stayed 3 nights in May 2025

10/10 Excellent

Reneisha

Traveled with partner
Liked: Cleanliness, amenities
Everything was good. I would just not want kids in the wet swim up bar other than that overall it was a good experience.
Stayed 2 nights in Jun 2025

4/10 Poor

Hassan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Food was good, only the staff were so rude and not respectful. They gave us hard time with the extra cost they obligated us to pay when we arrived to the hotel. It wasn’t all inclusive, even that we had the reservation all inclusive. When we asked them each one of the staff gave us a different number to pay, then we talked to the manager, and he said if you don’t like it, leave your room, which was so rude from him, and show us that he doesn’t have any management skills. We had to pay that extra cost that they mentioned because we didn’t have any other options especially that we have kids with us which was so embarrassing to us.
Stayed 5 nights in Jun 2025

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jun 2025

6/10 Okay

Cindy L

Liked: Property conditions & facilities
Booked a swim up but was tool AC was broken, ended up on the 7th floor beach front. Room was nice but not cold enough. Dining room and buffet barely have AC. Buffet food was ok, restaurants were good but not great. Likes: pool to right at the beach.
Stayed 8 nights in Jun 2025

10/10 Excellent

Yurisdan Aldana

Traveled with family
Liked: Amenities
Excellent
Stayed 4 nights in May 2025

10/10 Excellent

Beti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very kind and helpful. Any questions every staff member was willing to help and informative. Thanks for the great experience!
Stayed 3 nights in Jun 2025

6/10 Okay

Suvasish

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Food are very expensive and not too many choices.
Stayed 4 nights in Jun 2025

8/10 Good

rafeena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the restaurants AC need to be updated since I had to step out for air multiple times or have outdoor seating for those who need natural air which was cooler than the inside at the time we were there. Also, the reserved restaurants have the same menu daily so we had to eat the same thing multiple times. Believe the menu should change daily since most people vacation period is for a week. Staff service was excellent except that one staff cursed in spanish and think we didn't understand. The others were very nice throughout our stay. Kids pool was slippery and need more attention. Otherwise, lovely property, great and hard working staff. Happy to be there
Stayed 5 nights in Jun 2025