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Emporio Cancun Optional All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Emporio Cancun Optional All Inclusive

Front of property
View from room
3 restaurants; breakfast, lunch, and dinner served
Poolside bar
Sports bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Maya Museum of Cancun
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪9 min walk‬
  • Place, Oasis Arena
    ‪12 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

8.4 out of 10
Very good
(54 reviews)
  • Resort view
  • 381 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(31 reviews)
  • Resort view
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Double Room, Ocean View

8.6 out of 10
Excellent
(124 reviews)
  • Ocean view
  • 381 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View | View from room

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(37 reviews)
  • Ocean view
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront | In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Doble Room Oceanfront

8.6 out of 10
Excellent
(47 reviews)
  • Sea view
  • 381 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

8.6 out of 10
Excellent
(34 reviews)
  • Sea view
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults | In-room safe, iron/ironing board, WiFi, bed sheets

Swim up Double Oceanfront Only Adults

8.4 out of 10
Very good
(15 reviews)
  • 381 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults | In-room safe, iron/ironing board, WiFi, bed sheets

Swim up King Oceanfront Only Adults

7.6 out of 10
Good
(22 reviews)
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room Deluxe

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe

  • 376 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Partial Sea View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe with Partial Sea View

  • Partial sea view
  • 376 sq ft
  • Sleeps 4

View all photos for Super Saver Non Refundable

Super Saver Non Refundable | In-room safe, iron/ironing board, WiFi, bed sheets

Super Saver Non Refundable

8.6 out of 10
Excellent
(22 reviews)
  • Resort view
  • 381 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, iron/ironing board, WiFi, bed sheets

Room Standard

  • 365 sq ft
  • Sleeps 4

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, Emporio Cancun Optional All Inclusive is within a mile (2 km) of other popular sights such as Delfines Beach. This 545-room, 4-star resort welcomes guests with 3 outdoor pools, 3 restaurants, and a 24-hour gym.
View more Resorts in CancunOpens in a new window

What's nearby

  • Maya Museum of Cancun - 1 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 9 min walk - 0.5 miles
  • Oasis Arena - 12 min walk - 0.7 miles
  • Aquaworld - 19 min walk - 1.0 mile
  • Delfines Beach - 3 min drive - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Tun-kul - ‬4 min walk
  • ‪Light House - ‬14 min walk
  • ‪Dos Lunas - ‬9 min walk
  • ‪Bahia Rodizzio - ‬4 min walk
  • ‪Playa - Beach - ‬3 min walk

About this property

Emporio Cancun Optional All Inclusive

Emporio Cancun Optional All Inclusive features 3 outdoor pools, a children's pool, and a 24-hour gym. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this beach resort include WiFi in public areas, conference space, and an arcade/game room.
55-inch TVs come with cable channels, and guests can stay connected with WiFi. Coffee makers, hair dryers, and safes are also standard.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 545 for adults and MXN 370 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Playground
  • Stereo
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 545 for adults and MXN 370 for children
  • Late check-out fee: MXN 1800 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Emporio

Emporio Family

Emporio Family Cancun

Emporio Family Suites

Emporio Family Suites Cancun

Emporio Family Suites Condo

Emporio Family Suites Condo Cancun

Emporio Suites Cancun

Emporio Suites Family

Emporio Suites Family Cancun

Emporio Hotel Cancun Condo

Emporio Hotel Condo

Emporio Cancun

Emporio Hotel Cancun

Emporio Hotel Suites Cancun

Emporio Cancun Hotel

Emporio Hotel

Emporio Cancun Resort

Emporio Resort

Frequently asked questions

Is a free cancellation option available at Emporio Cancun Optional All Inclusive?

Emporio Cancun Optional All Inclusive provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Emporio Cancun Optional All Inclusive?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Emporio Cancun Optional All Inclusive on May 29, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Emporio Cancun Optional All Inclusive?

This resort is situated in Zona Hotelera, just steps from Maya Museum of Cancun, and within a 10-minute walk of Iberostar Cancun Golf Course and Oasis Arena. You'll also find Delfines Beach and La Isla Shopping Mall within a short drive.

Is there parking available at Emporio Cancun Optional All Inclusive?

Yes, self parking is offered for free at the resort. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa available at Emporio Cancun Optional All Inclusive?

Spa services at the resort include massages.

Does Emporio Cancun Optional All Inclusive feature a casino at the property?

No, Emporio Cancun Optional All Inclusive doesn't have a casino.

Is there an indoor pool at Emporio Cancun Optional All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 8:00 AM and 9:00 PM.

Is Emporio Cancun Optional All Inclusive a good place to stay for couples?

This beachfront resort offers many amenities for couples such as an ocean-view restaurant and 3 outdoor pools with some guestrooms featuring a private pool.

Are there hot tubs at Emporio Cancun Optional All Inclusive?

No, this resort doesn't have a spa tub.

Does Emporio Cancun Optional All Inclusive have a restaurant that serves breakfast?

Yes, Emporio Cancun Optional All Inclusive has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Emporio Cancun Optional All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Emporio Cancun Optional All Inclusive.

Are there connecting rooms at Emporio Cancun Optional All Inclusive?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to Emporio Cancun Optional All Inclusive?

The closest major airport to Emporio Cancun Optional All Inclusive is Cancun Intl. Airport (CUN), which is 9.9 mi away (16 minutes by car).

Are there rooms with balconies at Emporio Cancun Optional All Inclusive?

Yes, some guestrooms at this resort offer either a balcony and a terrace where guests can enjoy ocean and garden views.

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1317 out of 2653 reviews
Rating 8 - Good. 571 out of 2653 reviews
Rating 6 - Okay. 355 out of 2653 reviews
Rating 4 - Poor. 169 out of 2653 reviews
Rating 2 - Terrible. 241 out of 2653 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

janette, New york

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
absolutely LOVE the staff and love the layout IS nice and pools but The air conditioner can be colder ☹️
Stayed 5 nights in May 2026

10/10 Excellent

Rafael Antonio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is an option for all inclusive, we accidentally booked it without. It's a bit more difficult to order food/drinks and snacks outside of the restaurant menu without it. There's snack bars that simply weren't allowed to serve you anything unless you're all inclusive. Once we upgraded to all-inclusive, it was smooth sail. The food and drinks were good. The service was good. Minor issue with the fridge in room that was quickly resolved. There was some construction going on in the resort that was a big eye sore, but not interfering in any way. We went during Easter, lots of activities for the kids. They have small gym, with everything you need. Antonio served us on the beach for a few days, loved him! Always helped with a smile. The room was oceanfront, comfortable, had everything we needed. Lots of stairs, elevators worked at times. Found that the males were more helpful than females. The females were short to help us with questions we had about the resort, amenities and kept referring to a QVC for further information. The males were patient and answered all our questions and then gave us suggestions. There was an error with our room number. No one could find us when we tried to order at restaurants. We were never found in the system, we were frequently singled out as if we didn't belong. They would let us dine but only after announcing we didn't exist. Brought it up with reception, they said it was a system error. Never was fixed.
Stayed 4 nights in Apr 2026

10/10 Excellent

Joseph Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and staff are awesome and the rooms are very clean. The food is great and definitely go to the Italian restaurant. The resort had a little construction going on around the pool area, and they had finished up one part while we were there. I’m sure the other construction won’t take them long to finish. The property does have a lot of steps. The construction and steps is the only reason I didn’t get the property 5stars
Stayed 4 nights in Mar 2026

2/10 Terrible

Andre

Stayed 4 nights in Feb 2026

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, amenities
staff were friendly and the rooms were nicely renovated. however the elevators and the rest of the resort looked a little worn out.
Stayed 7 nights in Feb 2026

6/10 Okay

Steven

Traveled with group
Liked: Cleanliness, property conditions & facilities
The room was excellent, the staff was friendly and helpful, and the pools and Beach access were well looked after. I did not book the all-inclusive and I found that the signage and instructions for what was included and not included was quite confusing. Also when we went for lunch or dinner and tried to pay most of the time it was a real hassle and in fact sometimes was even told that I wasn't allowed to order any meals even if I wanted to pay for them.
Stayed 5 nights in Feb 2026

10/10 Excellent

Silva Stefanova

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly service, nice resort
Stayed 8 nights in Feb 2026

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic. I have no complaints. The staff was excellent. The resort was very clean. The food was very good. The beach was beautiful. Pool was nice. Service excellent
Stayed 7 nights in Feb 2026

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable modern room, great bed, excellent breakfast buffet. We didn’t do all inclusive but we ended up eating the dinner buffet and it was very good too. Really enjoyed our short stay here. If you want to eat in the specialty restaurants you need to reserve ahead. Very convenient to get to Maya Museum across the street.
Pool with beach behind
Gorgeous view
Stayed 1 night in Feb 2026

6/10 Okay

Joe

Stayed 7 nights in Feb 2026

10/10 Excellent

Carlos

Stayed 2 nights in Feb 2026

8/10 Good

ADAM JOHN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay in a very relaxing atmosphere! Being from the US I was very surprised as English was rarely heard during our stay and it took some gestures to talk to staff. I really didn't mind that at all. Chairs on the beach were not always easy to get and a lot of them just had towels on them to hold but no one on them. Breakfast and dinner were great, just make reservations in advance, before your trip. Lunch was an issue, no good options unless you want a burger and fries every single day. Making it to the buffet before it closed for lunch would probably be best. If you are looking for a workout, the gym is tiny so don't plan on too much. Overall, it was a great stay with a very nice room and staff and would recommend especially for the price!
Stayed 4 nights in Feb 2026

8/10 Good

SUTHAHARAN

Stayed 3 nights in Feb 2026

10/10 Excellent

Nieves Leano-Anieve

Stayed 6 nights in Feb 2026

10/10 Excellent

Mackenzie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Room was clean and kept ready and tidy. The drinks were flowing and buffett was ok.
Stayed 4 nights in Feb 2026

6/10 Okay

Randall Simm

Traveled with family and small children
Disliked: Amenities
The hotel is alright, but there is a lot of construction going on and it is notable that many amenities are not operating as they should. For example, pools are all running with a lower water level than they should and are not heated, the central building is all fenced off and under noisy renovations all day, many areas appear work and unkept. Food is good and staff are friendly, beach is beautiful and rooms are alright. It’s a decent resort, but it doesn’t leave you feeling overly impressed. Bizarrely it’s the only resort of dozens I’ve been to over the years where there’s basically nowhere to sit in the evenings, no lobby space let alone a lobby bar, so if you want to sit and relax after dinner or play cards you’ll be stuck going back to your room. This wasn’t a terrible vacation, but I would not recommend Emporio and would not go back again. Lots of better options out there.
Stayed 7 nights in Feb 2026

6/10 Okay

Tara

Traveled with group, Business traveler
Liked: Cleanliness
The place was fine, the staff were lovely but the food wasn’t great. It was the overall vibe of an all inclusive, the other guest would go out early to save beach or pool chairs and not be there to use them and when they did finally show up get mad you were too close to them.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 5 nights in Feb 2026

8/10 Good

Daniel

Stayed 5 nights in Feb 2026

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities
Great service. Plentiful food options. 2 dinners at restaurant were nice. Room comfortable and quiet. Great value 5 day all inclusive. Cons… more planned activities, which are advertised and actually happen.
Stayed 5 nights in Feb 2026

10/10 Excellent

Sheila May

Upgraded to presidential suite for free, great service, food was great, drinks were great
Stayed 7 nights in Feb 2026

10/10 Excellent

Changhong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and food is delicious, staff very nice. And convenient to get from airport, by MTS or Airport Bus first stop.
Stayed 4 nights in Feb 2026

10/10 Excellent

Maria De La luz

Stayed 5 nights in Feb 2026

6/10 Okay

Callie Georgia Michelle

Stayed 6 nights in Feb 2026

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Room was beautiful but we couldn't get the Air conditioner to cool the room down so we left patio door opened to cool it off.
Sunrise from room
Beach
Stayed 3 nights in Feb 2026

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