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Emporio Cancun Optional All Inclusive

Property class: 4

Choose dates to view prices

Photo gallery for Emporio Cancun Optional All Inclusive

An aerial view of a resort with a large pool, beach, and multiple buildings.
A beachside dining setup with tables and chairs, arranged for a meal.
A restaurant with wooden furniture, hanging wicker chandeliers, and large windows overlooking the beach.
A seaside restaurant with wooden tables and chairs, large windows offering ocean views, and a balcony with a railing.
A beach with thatched umbrellas and lounge chairs.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Maya Museum of Cancun
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪6 min walk‬
  • Place, Delfines Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double Room

A hotel room with two beds, a wooden headboard, a bedside table with a phone, and wall-mounted light fixtures.

Deluxe Double Room

8.2 out of 10
Very good
(58 reviews)
  • Resort view
  • 381 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a TV, a desk, and a chair.

Deluxe Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(33 reviews)
  • Resort view
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Ocean View

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Deluxe Double Room, Ocean View

8.4 out of 10
Very good
(134 reviews)
  • Ocean view
  • 381 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

A hotel room with a bed, a sofa, a TV, a desk, and a bathroom visible in the background.

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(40 reviews)
  • Ocean view
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Doble Room Oceanfront

A hotel room with a large bed, a desk, a chair, and a view of the sea.

Deluxe Doble Room Oceanfront

8.4 out of 10
Very good
(55 reviews)
  • Sea view
  • 381 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

A hotel room with a large bed, a desk, a chair, and a balcony with a view of the sea.

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

8.4 out of 10
Very good
(36 reviews)
  • Sea view
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

A hotel room with a bed, a nightstand, a remote control, and a view of the ocean through a sliding door.

Swim up Double Oceanfront Only Adults

8.4 out of 10
Very good
(19 reviews)
  • 381 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim up King Oceanfront Only Adults

A hotel room with a large bed, a TV, a small table, and a view of the ocean.

Swim up King Oceanfront Only Adults

7.6 out of 10
Good
(23 reviews)
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room Deluxe

In-room safe, iron/ironing board, WiFi (surcharge), bed sheets

Room Deluxe

  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Deluxe

In-room safe, iron/ironing board, WiFi (surcharge), bed sheets

Suite Deluxe

  • 430 sq ft
  • Sleeps 3

View all photos for Room Deluxe with Partial Sea View

In-room safe, iron/ironing board, WiFi (surcharge), bed sheets

Room Deluxe with Partial Sea View

  • Partial sea view
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Super Saver Non Refundable

A hotel room with two beds, each with a wooden headboard, white bedding, and a bedside table with a lamp. There are three framed pictures on the wall above the beds.

Super Saver Non Refundable

8.6 out of 10
Excellent
(24 reviews)
  • Resort view
  • 381 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, Emporio Cancun Optional All Inclusive is within a mile (2 km) of other popular sights such as Delfines Beach. This 545-room, 4-star resort welcomes guests with 3 outdoor pools, 3 restaurants, and a 24-hour gym.
View more Resorts in CancunOpens in a new window

What's nearby

  • Maya Museum of Cancun - 1 min walk - 0.1 miles
  • Nichupté Lagoon - 3 min walk - 0.2 miles
  • Iberostar Cancun Golf Course - 6 min walk - 0.3 miles
  • Oasis Arena - 11 min walk - 0.6 miles
  • Delfines Beach - 3 min drive - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬17 min walk
  • ‪Noriku - ‬3 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Playa - Beach - ‬3 min walk
  • ‪Rosa Negra - ‬18 min walk

About this property

Emporio Cancun Optional All Inclusive

Emporio Cancun Optional All Inclusive features 3 outdoor pools, a children's pool, and a 24-hour gym. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this beach resort include conference space, an arcade/game room, and a terrace.
55-inch TVs come with cable channels, and guests can stay connected with WiFi. Coffee makers, hair dryers, and safes are also standard.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 545 for adults and MXN 370 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Playground
  • Stereo
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 545 for adults and MXN 370 for children
  • Late check-out fee: MXN 1800 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 005-007-001175/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

Is a free cancellation option available at Emporio Cancun Optional All Inclusive?

Emporio Cancun Optional All Inclusive provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Emporio Cancun Optional All Inclusive?

As of Aug 27, 2026, prices found for a 1-night stay for 2 adults at Emporio Cancun Optional All Inclusive on Sep 9, 2026 start from $180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Emporio Cancun Optional All Inclusive?

This resort is situated in Zona Hotelera, just steps from Maya Museum of Cancun, and within a 10-minute walk of Iberostar Cancun Golf Course and Nichupté Lagoon. You'll also find Delfines Beach and Hotel Zone Beaches within a short drive.

Is there parking available at Emporio Cancun Optional All Inclusive?

Yes, self parking is offered for free at the resort. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa available at Emporio Cancun Optional All Inclusive?

Spa services at the resort include massages.

Does Emporio Cancun Optional All Inclusive feature a casino at the property?

No, Emporio Cancun Optional All Inclusive doesn't have a casino.

Is there an indoor pool at Emporio Cancun Optional All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

Is Emporio Cancun Optional All Inclusive a good place to stay for couples?

This beachfront resort offers many amenities for couples such as an ocean-view restaurant and 3 outdoor pools with some guestrooms featuring a private pool.

Are there hot tubs at Emporio Cancun Optional All Inclusive?

No, this resort doesn't have a spa tub.

Does Emporio Cancun Optional All Inclusive have a restaurant that serves breakfast?

Yes, Emporio Cancun Optional All Inclusive has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Emporio Cancun Optional All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Emporio Cancun Optional All Inclusive.

Are there connecting rooms at Emporio Cancun Optional All Inclusive?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to Emporio Cancun Optional All Inclusive?

The closest major airport to Emporio Cancun Optional All Inclusive is Cancun Intl. Airport (CUN), which is 9.9 mi away (16 minutes by car).

Are there rooms with balconies at Emporio Cancun Optional All Inclusive?

Yes, some guestrooms at this resort offer either a balcony and a terrace where guests can enjoy ocean and garden views.

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1407 out of 2826 reviews
Rating 8 - Good. 593 out of 2826 reviews
Rating 6 - Okay. 383 out of 2826 reviews
Rating 4 - Poor. 182 out of 2826 reviews
Rating 2 - Terrible. 261 out of 2826 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were well maintained and staff was very attentive
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional team, great hospitality, and a wonderful stay in Cancún
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and it was perfect for a short trip. The staff were extremely kind and helpful
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and great price!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ysidro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent, rooms are spacious and well maintained. The breakfast buffet was excellent, large variety of meals.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities
The staff was amazing! Beautiful property stayed here with my family
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Shawntay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was truly beautiful and amazing. The staff were very friendly and helpful and there is so much to see and do. Will be returning.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Maira Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good, pools were great overall 10 day stay was great.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay..the staff is very friendly and accommodating. We liked the food, it's really good and there are so many options to chose from.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed and great property
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, food was great
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Sanpreet Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and helpful staff
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Damaris

Love the food and experience, Ill for sure go back to this hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well kept and lots of friendly staff throughout the resort who are always willing to help make your trip enjoyable
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Selamawit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, staff are very polite and very helpful. Pools are clean and good for little kids.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, spoke English very well. Jesus A. was especially helpful. The room was nice and had a great view. Food at the buffet was good, easy to access and readily available. I was especially happy with Gabriel at the amenity desk, very helpful with excursions and local fun.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ilina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel . Cozy and small but at the same time large enough to keep us entertained.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

John

Disliked: Amenities
The view was awesome and the few staff that could speech English were good also
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a blast with my family food was delicious place was clean everyone is friendly and lots to do for the kids will def make this a yearly place to visit
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this resort was top notch. The food was fantastic, it was very clean, and every staff member we came in contact with was friendly and helpful.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Kaley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the beach was great and excellent service
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness
Very clean, rooms cleaned well everyday, staff was so friendly and helpful.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emporio offers the best food quality among all all-inclusive resorts I've ever tasted.
Stayed 5 nights in Mar 2026

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