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Riu Caribe All Inclusive

3.5 out of 5.0

Recent guest reviews

It was nice very noisy ,good beach and pool Very nice staff, poor internet, very clean room I think they reuse the water bootle in the refrigerator

Very clean. Excellent staff. So pleasant and friendly. They definitely work hard to make your stay enjoyable here!

The room has been renovated and has all basic amentities needed. Food choices are great, staff very helpful and pleasing; excellent entertainment team who keeps you busy all day if you wish to be a part of it. Sports bar has pool and air hockey tables, a few arcade games. Ping pong table is set by the pool. My boys of 10 and 7 year old were happily occupied all day long. We enjoyed the stay and would return again.

The resort itself was amazing! Amazing greenery and beach. The restaurants are a hit or miss when you have a picky family but you will get by. Coffee is definitely horrible as stated in other reviews but the bar in the main lobby has decent expressos, capucchinos and better coffee. the ferry to the Isla de la Mujeres is within 10-15 walk at Playa de Tortugas. The ferry ride is $20.00 round trip per person. Def do it and go to playa Norte! Beautiful beach. Number 7 in the world but be prepared with your own towels and etc. The resort also has people on sight from orbitz, Expedia to sell you excursions and are pretty much the same price. The staff is so hard working! They are always cleaning, and picking up! I saw a lot of the same staff be there for over 12 hours. The room was always clean and we always had the necessary supplies. You even have your own little bar inside the room that’s included in the all inclusive. There is a lot of entertainment during the day and evening. And please take a high spf lotion! We burned like no other in March! So I could only image in the later months. Yes the resort can use some upgrades but this was the most amazing and relaxing vacation I had in a very long time and I will be back again. Thank you Riu Caribe and it’s staff.

Room was nice. But it was infested with bed bugs. the food was the same stuff every day they need to change it up.

Hotel was awesome!!! Had a problem with Orbitz booking. Orbitz did not include my daughter for hotel stay and had to pay extra out of pocket. Hotel staff very helpful in trying to assist and resolve the problem. Orbitz was the problem, beware with booking with them.

THe location was ok (short bus ride to tourist shopping areas) THe beach was clean and great, as was the pool The food was boring, repetitive, and not as great in 2018 as it was when we came here 6 years ago. Food was much better then.

You guys don’t like what I had already said . You are having hard time to hear the truth . So all I say is.. I will never ever use that hotel or Orbitz .. you have no costumer service what so ever . You are welcome to call me so I can tell you how I got treated by your “ managers “

Expect 4* hotel. If you like fancy, you should pick something else. If you like it casual , pick this one. Food was ok, not the best, not the worst. Very nice beach. Stuff hardly speaks English. Tips won't give better service. This hotel has everything you'll need exept bar in the pool. Steady 4*

It was a wonderful experience, I mean the beach itself was breathtaking and the location itself was indeed in the center of everything we needed. The only downside was that the food wasn't the best (it's my 5th time in Cancun) but the staff was extremely attentive and generous. Overall, I would recommend it.

The bartenders were excellent. Property was immaculate

Nice hotel with all shiny amenities and friendly staff. Very recommended for a few days vacation stay on beach.

We had such a great time!! Hotel entertainment was amazing!

Overall everything is great stuff very friendly they work very hard Food was awesome too much choices and very good Resort is very clean outside and well taken care of Beach is very clean

Lo unico que me no me gustó es que la musica era muy vieja..todo en ingles. Nada de salsa merengue. Musica alegre.

We had this booked and paid for months before by our grandparents as a wedding gift for our honeymoon. Our flight was late coming in to Cancun. We were upset by losing some time in the sun, but we knew that our reservation was OK and our grandparents had made them aware of our stay for our honeymoon. When we arrived at the resort they didn't have our room with a king size bed. They told us that they could give us the room we reserved in two days. On the day of the room change, we had no where to stay for 8 hours...just outside. They apologized with a bottle of champagne! not exactly what we were looking for. This stay certainly didn't make our honeymoon a memorable occasion. My grandparents book many flights, hotels, etc with your website (Ron and Nita Welsh). They are wondering about using your site again.

We stayed her in January 2018. I would definitely stay here again. The staff was wonderful, the buffets were good, and there was plenty of food and drinks. We weren't too impressed with the Asian and Mexican restaurants, though (food was bland). The beach was amazing and the pools were clean but not heated so they were a little on the cooler side.

This hotel is the first in a all inclusive package. My wife and I, we found everything relaxing.

Very nice hotel the food was great and the staff attention was superior

Great hotel with some great staff, got to meet a lot of great people at the Riu Caribe. This place is for all ages but I saw more of my type of age (22). A lot of stuff to do in and out of the hotel.

Blvd. Kukulcan, Km 5.5, Lote 6-C Cancun QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Hotel Zone, Riu Caribe All Inclusive is within a 10-minute stroll of sights such as Langosta Beach and Tortuga Beach. This 506-room, 3.5-star resort has 3 outdoor pools along with a full-service spa and 5 restaurants. It's on the beach and also near La Isla Shopping Mall and Escenica Tower.


Dining

Free buffet breakfast is included with your stay. This resort is home to 5 onsite restaurants, perfect for a quick bite to eat.


Rooms

All 506 air-conditioned rooms provide balconies, minibars, and free bottled water. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include ceiling fans, laptop-compatible safes, and ironing boards.


Property features

Guests of Riu Caribe All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this all-inclusive resort include a health club, a spa tub, and a sauna.

Guest reviews for Riu Caribe All Inclusive

Everyone (43) Couples (142) Family (79) Friends (53) Other (12)
4
Everyone

It was nice very noisy ,good beach and pool Very nice staff, poor internet, very clean room I think they reuse the water bootle in the refrigerator

By , from Boston on Apr 12, 2018

5
Everyone

Very clean. Excellent staff. So pleasant and friendly. They definitely work hard to make your stay enjoyable here!

By on Apr 11, 2018

4

excellent value

Everyone

The room has been renovated and has all basic amentities needed. Food choices are great, staff very helpful and pleasing; excellent entertainment team who keeps you busy all day if you wish to be a part of it. Sports bar has pool and air hockey tables, a few arcade games. Ping pong table is set by the pool. My boys of 10 and 7 year old were happily occupied all day long. We enjoyed the stay and would return again.

By , from New York, NY on Apr 10, 2018

4

amazing beach!

Everyone

The resort itself was amazing! Amazing greenery and beach. The restaurants are a hit or miss when you have a picky family but you will get by. Coffee is definitely horrible as stated in other reviews but the bar in the main lobby has decent expressos, capucchinos and better coffee. the ferry to the Isla de la Mujeres is within 10-15 walk at Playa de Tortugas. The ferry ride is $20.00 round trip per person. Def do it and go to playa Norte! Beautiful beach. Number 7 in the world but be prepared with your own towels and etc. The resort also has people on sight from orbitz, Expedia to sell you excursions and are pretty much the same price. The staff is so hard working! They are always cleaning, and picking up! I saw a lot of the same staff be there for over 12 hours. The room was always clean and we always had the necessary supplies. You even have your own little bar inside the room that’s included in the all inclusive. There is a lot of entertainment during the day and evening. And please take a high spf lotion! We burned like no other in March! So I could only image in the later months. Yes the resort can use some upgrades but this was the most amazing and relaxing vacation I had in a very long time and I will be back again. Thank you Riu Caribe and it’s staff.

By , from Crown Point, IN on Apr 6, 2018

3

bed bugs

Everyone

Room was nice. But it was infested with bed bugs. the food was the same stuff every day they need to change it up.

By , from Phoenix, Az on Mar 30, 2018

4

great place to stay!

Everyone

Hotel was awesome!!! Had a problem with Orbitz booking. Orbitz did not include my daughter for hotel stay and had to pay extra out of pocket. Hotel staff very helpful in trying to assist and resolve the problem. Orbitz was the problem, beware with booking with them.

By on Mar 20, 2018

4

great beach and pool

Everyone

THe location was ok (short bus ride to tourist shopping areas) THe beach was clean and great, as was the pool The food was boring, repetitive, and not as great in 2018 as it was when we came here 6 years ago. Food was much better then.

By , from New York, Ny on Mar 14, 2018

1

bad service

Everyone

You guys don’t like what I had already said . You are having hard time to hear the truth . So all I say is.. I will never ever use that hotel or Orbitz .. you have no costumer service what so ever . You are welcome to call me so I can tell you how I got treated by your “ managers “

By on Mar 7, 2018

4

nice beach

Everyone

Expect 4* hotel. If you like fancy, you should pick something else. If you like it casual , pick this one. Food was ok, not the best, not the worst. Very nice beach. Stuff hardly speaks English. Tips won't give better service. This hotel has everything you'll need exept bar in the pool. Steady 4*

By , from Seattle US on Mar 5, 2018

4

very nice stay

Everyone

It was a wonderful experience, I mean the beach itself was breathtaking and the location itself was indeed in the center of everything we needed. The only downside was that the food wasn't the best (it's my 5th time in Cancun) but the staff was extremely attentive and generous. Overall, I would recommend it.

By on Mar 4, 2018