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Riu Caribe All Inclusive

3.5 out of 5.0
Overview Reviews Amenities & Policies
Blvd. Kukulcan, Km 5.5, Lote 6-C, Cancun, QROO
1-844-663-2269
3.9
out of 5
Average Guest Review
See all 379 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 3.5
Hotel condition 3.5

This hotel is most popular for:

  • Couples
  • Family
  • Everyone

Recent guest reviews

There are multiple restaurants and buffets to choose from. Best food I ever ate. Employees are so sweet and fun. Tons of activities by the pool and beach. There are shows every night at 9:45 PM. This resort seemed to be more so a couples resort. Not a college party resort, and I am grateful for that. The only minor inconvenience is that the lobby is very open and no AC. It was very humid in the lobby, but it is Mexico, so I expected that. I would 💯 stay here over and over.

Loved it all except the stereotypical hard mattress found at all resorts in Mexico I've been to.

Location of property and the beach area also the Clear Turkish water

The hallways to go to the rooms smell badly, but the rooms and all amenities are ok.

Beds were not true to size, requested queens and they were more like twin beds. I also purchased all inclusive and when arrived was charged additional taxes

The hotel was very fun the staff was great. There was a few thing in the room that were not working properly, but overall it was fun and exciting. Definitely will go back.

The toilet keeps getting clocked and we didn't through any toilet paper in. And they need it 1 2 hours for someone to fixed it. And few waiters were so rude , and some other from the front desk where you check in or out

So they had a room ready just for 3 of us girls. However the room was giving away and we found that out after we couldn’t get into the room with our key. So they upgraded us to a larger room with a huge balcony. The food was good and the drinks were great. Staff was always helpful and I liked that they were always out cleaning the building inside and out. The fun did not stop when we had rain for a day. They pulled out games in the lobby.

Super friendly staff. Great drinks and dessert. I loved that their were multiple places to hang out (main pool, quiet pool, ocean, multiple bars inside and out. Multiple restaurants. Food was just okay, but I enjoyed the many options there were to choose from. Coffee and dessert were amazing. It’s was pretty cool that there was a free mini bar in the room, but wished there was also a coffee maker and more outlets. Beach was absolutely beautiful. I loved that it was adjacent to beach with beautiful rocks, yet was rock-free itself. Lots of fun things for kids to do, yet wasn’t overcrowded with children. Overall, I highly recommend this resort and plan to stay there again in the future.

The food was great. Excellent selection and always available. The alcohol selection was limited and could have been better There were some ants in the room.

I actually stayed here March 10-March 14.. I was supposed to stay until March 15th but I ended up having an allergic reaction to something (some type of food) on March 12 which then cause my face to swell terribly... when this first occurred I went to the front desk asking for help and they wanted me to pay them to even call someone. It was very unprofessional. I loved the resort dont get me wrong, but the staff was unprofessional, seemed to not have a clue on what to do in a situation like this. I was so swollen that I stayed in all day on March 13 and it only kept getting worse.. I ended up flying home on thurday March 14 and left the resort very early. When I was checking out I asked how I could get credit for the days I did nothing and the days I had to leave early. This was my spring break trip that was absolutely ruined. Just curious on what I should do in a situation like this.

Property location is great overlooking the ocean. Hotel rooms are old and beds are hard and uncomfortable. Buffet food for all inclusive resort was not good.

Blvd. Kukulcan, Km 5.5, Lote 6-C Cancun QROO

Hotel highlights

  • Walking distance to Tortuga Beach and Langosta Beach
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Riu Caribe All Inclusive places you in Zona Hotelera, within a leisurely stroll of popular sights such as Tortuga Beach and Langosta Beach. This 506-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. Enjoy dining at Albatros, one of 4 onsite restaurants.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a balcony, a minibar, and free bottled water.


Property features

Guests of Riu Caribe All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. You can take advantage of free parking, along with limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a health club, a spa tub, and a steam room.

Room options

Junior Suite (B2C)

Full 2 | King 1 | Sleeps 4

Double Room (LATAM)

Full 2 | King 1 | Sleeps 4

Junior Suite Ocean View Brazil

Full 2 | King 1 | Sleeps 4

Deluxe Room, Ocean View (B2C)

Full 2 | King 1 | Sleeps 4

Guest reviews for Riu Caribe All Inclusive

Everyone (77) Couples (147) Family (86) Friends (53) Other (12)
5
Everyone

By on Jun 14, 2019

4
Everyone

By on Jun 9, 2019

5
Friends

There are multiple restaurants and buffets to choose from. Best food I ever ate. Employees are so sweet and fun. Tons of activities by the pool and beach. There are shows every night at 9:45 PM. This resort seemed to be more so a couples resort. Not a college party resort, and I am grateful for that. The only minor inconvenience is that the lobby is very open and no AC. It was very humid in the lobby, but it is Mexico, so I expected that. I would 💯 stay here over and over.

By on May 26, 2019

4
Friends

Loved it all except the stereotypical hard mattress found at all resorts in Mexico I've been to.

By on May 20, 2019

3
Partner Couples

Location of property and the beach area also the Clear Turkish water

By on May 14, 2019

5
Everyone

By on May 2, 2019

3
Partner Couples

The hallways to go to the rooms smell badly, but the rooms and all amenities are ok.

By on Apr 24, 2019

3
Family with small children Families

Beds were not true to size, requested queens and they were more like twin beds. I also purchased all inclusive and when arrived was charged additional taxes

By on Apr 20, 2019

5
Families

The hotel was very fun the staff was great. There was a few thing in the room that were not working properly, but overall it was fun and exciting. Definitely will go back.

By on Apr 20, 2019

4
Families

The toilet keeps getting clocked and we didn't through any toilet paper in. And they need it 1 2 hours for someone to fixed it. And few waiters were so rude , and some other from the front desk where you check in or out

By on Apr 18, 2019

Riu Caribe All Inclusive

Blvd. Kukulcan, Km 5.5, Lote 6-C, Cancun, QROO 77500