Hotel Riu Caribe - All Inclusive

3.5 star property
Family-friendly fun on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Caribe - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Sundeck
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
1 bedroom, minibar, in-room safe, blackout drapes
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • Spa

Explore the area

Map
Blvd. Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪6 min walk‬
  • Tortuga Beach
    ‪11 min walk‬
  • Playa Tortugas
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

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Room options

Standard Room, Ocean View (B2C-CA)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed

Double Room, Ocean View (U)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Oceanfront (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (M)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (C)

  • 355 sq ft
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (C)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Oceanfront (C)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (L)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms, Ocean View (C)

  • 355 sq ft
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Double Room (RIU Party | C)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Double Room (C)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room, Ocean View (C)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Oceanfront (L)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (C)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room (RIU Party | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms, Partial Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Oceanfront (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room (Swim-Up - Adults Only, U)

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Oceanfront (U)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (U)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room (Riu Party (U))

  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (U)

  • 355 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Oceanfront (U)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Double Room, Partial Sea View (L)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room (B2C-CA)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (M)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (B2C-US)

  • Sleeps 4
  • 1 King Bed

Double Room (Riu Party, B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room, Sea View (M)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (Swim-Up - Adults Only, B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room (Riu Party, L)

  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

Standard Double Room, Ocean View (E)

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

Standard Double Room (E)

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

Double Room, Oceanfront (M)

  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party (M))

  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

Double Room (L)

  • 344 sq ft
  • Sleeps 4

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 1 King Bed

Double Room, 2 Bedrooms, Oceanfront (B2C-US)

  • Sleeps 4
  • 1 King Bed

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 2 Full Bed(s)

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Double Room

  • Sleeps 4
  • 2 Full Bed(s)

Double Room With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Double Room Luxury With View

  • Sleeps 2
  • 2 Full Bed(s) OR 1 Twin Sofa Bed(s) and 1 Full Bed(s)

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Full Bed(s) OR 2 Full Bed(s)

Double Room With Sea View

  • Sea view
  • Sleeps 2
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s) OR 2 Full Bed(s)

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Cancun

Located in Zona Hotelera, Hotel Riu Caribe - All Inclusive is within a 10-minute walk of popular sights such as Langosta Beach and Tortuga Beach. This 506-room, 3.5-star property has 4 outdoor pools along with a full-service spa and 5 restaurants.

What's nearby

  • Langosta Beach - 6 min walk - 0.4 miles
  • Tortuga Beach - 11 min walk - 0.6 miles
  • Playa Tortugas - 3 min drive - 1.6 miles
  • Cancun Convention Center - 4 min drive - 2.6 miles
  • La Isla Shopping Mall - 10 min drive - 4.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Breakfast - ‬1 min walk
  • ‪Venecia - ‬4 min walk
  • ‪Las Olas - ‬4 min walk
  • ‪RIU Caribe Pizzeria - ‬1 min walk
  • ‪Swim-up Bar - ‬1 min walk

About this property

Hotel Riu Caribe - All Inclusive

Family-friendly fun on the beach, with 4 outdoor pools
Guests of Hotel Riu Caribe - All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. Free parking is included with your stay. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and a free kid's club.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Balconies, minibars, and ceiling fans are also available. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 swim-up bars
  • 5 restaurants
  • 8 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Coral
  • Kulinarium
  • Margarita
  • Pepe's Food
  • Shangri-la

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Personal motorized watercraft
  • Sailing
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Caribe
All Inclusive Riu Caribe
Caribe All Inclusive
Caribe Riu
Riu Caribe
Riu Caribe All Inclusive
Riu Caribe All Inclusive Cancun
Riu Caribe Cancun
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Riu Caribe Resort Cancun
Riu Caribe All Inclusive All-inclusive property Cancun
Riu Caribe All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive rates at Hotel Riu Caribe - All Inclusive?

Hotel Riu Caribe - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Hotel Riu Caribe - All Inclusive?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Caribe - All Inclusive on Jun 24, 2025 start from $301.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hotel Riu Caribe - All Inclusive?

Hotel Riu Caribe - All Inclusive provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see around Hotel Riu Caribe - All Inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of Langosta Beach and Tortuga Beach. You'll also find La Isla Shopping Mall and Playa Tortugas within a short drive.

Is there parking available at Hotel Riu Caribe - All Inclusive?

Yes, covered self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Hotel Riu Caribe - All Inclusive?

There is a full-service spa available for guests to enjoy and services include body treatments, mani/pedis, facials, and massages.

Does Hotel Riu Caribe - All Inclusive include a casino on the premises?

No, Hotel Riu Caribe - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Caribe - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

What will couples enjoy most about a stay at Hotel Riu Caribe - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 4 outdoor pools, a poolside bar, and 5 restaurants.

Are there hot tubs at Hotel Riu Caribe - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Hotel Riu Caribe - All Inclusive have a restaurant that serves breakfast?

Yes, Hotel Riu Caribe - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Caribe - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Caribe - All Inclusive.

Are there connecting rooms at Hotel Riu Caribe - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Hotel Riu Caribe - All Inclusive?

The closest major airport to Hotel Riu Caribe - All Inclusive is Cancun Intl. Airport (CUN), which is 14.3 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Hotel Riu Caribe - All Inclusive?

Yes, every guestroom at Hotel Riu Caribe - All Inclusive comes with a balcony with some featuring ocean views.

Does Hotel Riu Caribe - All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Riu Caribe - All Inclusive.

Hotel Riu Caribe - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 932 out of 1566 reviews
Rating 8 - Good. 338 out of 1566 reviews
Rating 6 - Okay. 173 out of 1566 reviews
Rating 4 - Poor. 55 out of 1566 reviews
Rating 2 - Terrible. 68 out of 1566 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best staff. Everything was clean. We will definitely be back.
Stayed 9 nights in May 2025

10/10 Excellent

Chan Chien

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. World class service from staff. Beautiful resort with spacious beach. When they said “all inclusive” they absolutely mean it! The themed pool parties are a great time! Would go back.
Stayed 4 nights in Apr 2025

6/10 Okay

Claribel G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and many food options. The specialty restaurants were only ok. Nothing special about the food. Location and room were great, our only complaint was the bed. Mid way through our stay we had to ask for a newer mattress since ours was worn out and dipped in the middle.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nikunj

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Mar 2025

2/10 Terrible

Artyom

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We booked Riu Cancun Caribe expecting a family-friendly resort based on its description, but were significantly disappointed. Our experience was far from what we anticipated, and it felt much more geared towards adults than families. Firstly, the atmosphere was overwhelmingly adult-focused. While there were some children present, the entertainment and overall vibe leaned heavily towards adult activities, which made it feel uncomfortable for our family at times. This was a stark contrast to our previous experience at Riu Peninsula, which truly catered to families. Secondly, the food quality was a major letdown. Compared to other Riu resorts we've stayed at, particularly Riu Peninsula, the food at Riu Cancun Caribe was noticeably cheap and lacked variety. The dining experience felt rushed, and the ingredients seemed of lower quality. It was like comparing a fine dining experience to a fast-food buffet. We were expecting the standard Riu quality, but what we got was far below that. Adding to our concerns, we experienced a serious health issue during our stay. Our children developed stomach worms, likely due to the questionable food hygiene. This was incredibly distressing and ruined a significant portion of our vacation. When my wife sought medical assistance through the resort's on-site doctor, we were shocked to learn that even a consultation would cost $280. This felt exploitative and added unnecessary stress to an already difficult situation. Furthermore, the resort...
Stayed 7 nights in Feb 2025

8/10 Good

Jacques

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 6 nights in Mar 2025

6/10 Okay

Katherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property was nicer than expected as far as looks and maintenance. The food was not very good and not many options. Service was good and I recommend to those who don’t really plan to eat on resort often.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and staff is excellent
Stayed 5 nights in Mar 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Alessandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at RIU Caribe in Cancun. Upon arrival, we were given the wrong room but quickly corrected it with the front desk. Everything else was excellent—clean, plenty of activities, and surprisingly good nightlife for a family-friendly resort. Drinks and breakfast were great, but lunch was disappointing—mostly low-quality fast food. The 24-hour lobby bar food was chewy and bland, so I’d recommend going for tacos or roasted chicken instead. Dinner had five options (Mexican, Asian, Steakhouse), with some hits and misses. The steakhouse had the best main dishes but lacked desserts. Some dishes at the other restaurants were hit or miss, but overall, the variety was good. The staff was amazing—attentive, helpful, and kept the resort spotless. Negative reviews about rude staff or missing items didn’t match our experience. Everyone went above and beyond to ensure a great stay. Overall, 4 stars due to food quality, but we’d still highly recommend it for the service, cleanliness, and great atmosphere!
Stayed 3 nights in Mar 2025

6/10 Okay

Kelly

Entertainment around the pool was terrible. Entertainment at night was awful. Other resorts we went to in Cancun had a lot of great activities around the pool during the day. Also they had fantastic shows at night: Michael Jackson, Latino bands and shows, etc. I will never come back to this resort.
Stayed 5 nights in Mar 2025

6/10 Okay

Gerald

Stayed 6 nights in Feb 2025

8/10 Good

Trevon Devoinaire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Miriam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the prettier, newer Riu resorts in Zona Hotelera. All the parties are onsite. Beach access is heavenly - the beach is beautiful. The food options are amazing, and staff at the restaurant is awesome.
Stayed 5 nights in Mar 2025

8/10 Good

Sabastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Steve Mark

Stayed 5 nights in Feb 2025

6/10 Okay

Barbara

Traveled with family
They gave me a room above the noise not thrilled
Stayed 3 nights in Mar 2025

8/10 Good

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was nice. I requested a room that is high up (in the RIU) app, and they put me ABOVE the 9th floor. The walk way up was a spiral staircase with stairs about half the size of a normal stair. Not sure why those rooms exist, I fell going down them. Ants were also in my room, multiple ants- did not notice them until the 2nd day. The hotel itself was beautiful though, but falling down those terrible stairs and the bugs in my room caused issues for me during my stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

diana

Liked: Cleanliness, staff & service, property conditions & facilities
.

8/10 Good

Ruth Michelle, Green Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were great, the abundance of food options was great, the RIU Party area was absolutely amazing! The staff were always around to answer questions or make your stay more enjoyable.
Stayed 5 nights in Feb 2025

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Caribe for 5 days and loved every day of our stay. From the parties on the resort to the food it was amazing. We went to celebrate my girlfriend’s 30th birthday and the staff made sure to have flowers and a birthday display set up as I requested and it was PERFECT. Definitely coming back thank you Riu Caribe
Stayed 4 nights in Feb 2025

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort for its value!

Great resort for its value!
Stayed 3 nights in Nov 2024

8/10 Good

sonny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean overall. I could see the staff cleaning every day. Other than that, I wish the front desk staff had been more friendly and provided information to travelers.
Stayed 10 nights in Feb 2025

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time at the pool parties, the food, drink and service was excellent.
Stayed 4 nights in Feb 2025