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Recent guest reviews

It was a really nice place to stay.

Too many things not working.

I

Did not like that shuttle service not included from and to airport. My understanding is that it was. I was disappointed. Hotel not helpful with transportation

Morning view amazing

Riu Caribe Hotel was amazing

Fantastic location in the hotel zone....ocean views....incredible attached beach....large pool with pool bar. Tons of entertainment....all inclusive

I lived the beach view!

Loved this place. We will defiantly go again. Everyone was super nice. The property was gorgeous. My only dislike was the bed was very hard. But we still enjoyed ourselves greatly

Excellent Beach, Staff and Food options

Traveled with family and friends for a week. Overall our stay was good. The beach was beautiful with minimal waves for my 5yr old. The room was very basic and outdated. We upgraded to a large balcony which had a beautiful view. The mini bar did not include liquor dispensers which are unique to Rui so that was disappointing. The food was ok but could’ve been better. We tried Shangrila/Asian and María Margarita/Mexican but thought the buffet was better. Drinks were awful! You’re better off bringing your own booze. Entertainment can be improved significantly. After 10:30pm there’s nothing to do at the resort. We would not stay here again.

Great staff and friendly, I would come back again.

Staff was really nice, let us check in early. Good views, good food.

the property was cleaned thoroughly daily. There is mainly buffet service for all restaurants which was disappointing. When i asked staff which restaurants served to the table they said all restaurants are “al la carte” which is fancy word for buffet. the staff at the front desk definitely could have been much nicer and more helpful but the maid service and restraunt staff were wonderful.

Overall a great experience. All inclusives may not be the right choice if you want to invite others over to your resort. Best if everyone stays at the same resort as they wont let anyone in without a day pass at $79 US.

Nice place to be , i visit the one in sap and boavosta island i love it.

Es un hotel muy bueno , la atención es muy buena , la comida es rica , los tragos deliciosos , la limpieza es excelente , en general es muy bueno

Blvd. Kukulcan, Km 5.5, Lote 6-C Cancun QROO

Hotel highlights

  • Walking distance to Tortuga Beach and Langosta Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free covered self parking

Riu Caribe All Inclusive places you in Zona Hotelera, within a leisurely stroll of popular sights such as Tortuga Beach and Langosta Beach. This 506-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.


Dining

Free buffet breakfast is served each morning from 7 AM to 10:30 AM. Enjoy dining at Albatros, one of 4 onsite restaurants.


Rooms

The 506 rooms have an array of amenities, including balconies, minibars, and free bottled water. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ceiling fans, laptop-compatible safes, and phones are also available.


Property features

Guests of Riu Caribe All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free parking and limo/town car service. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a health club, a spa tub, and a steam room.

Room options

Double Room, Ocean View (B2C CAN)

2 Double Beds | Sleeps 4

Junior Suite, Ocean View (B2C-US)

2 Double Beds | 1 King Bed | Sleeps 4

Double Room, Ocean View (B2C-US)

2 Double Beds | 1 King Bed | Sleeps 4

Deluxe Double Room, Ocean View (U)

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Riu Caribe All Inclusive

Everyone (64) Couples (30) Family (33)
5
Friends

It was a really nice place to stay.

By on Jun 10, 2021

2
Friends

Too many things not working.

By on Jun 10, 2021

Review comment responded on Jun 14, 2021

Dear Guest, Thank you for sharing your feedback. We are saddened to hear about your impressions. We wish you had contacted our team in order to know your concerns first hand and provide the necessary assistance. Despite the inconveniences that you experienced, we hope that you can offer us another possibility to welcome you again soon and regain your confidence. We wish you all the best, Hotel Riu Caribe Online Reputation Manager

4
Partner Couples

I

By on May 26, 2021

4
Partner Couples

Did not like that shuttle service not included from and to airport. My understanding is that it was. I was disappointed. Hotel not helpful with transportation

By on May 23, 2021

3
Everyone

By on May 13, 2021

5
Family

Morning view amazing

By on May 8, 2021

Review comment responded on May 18, 2021

Dear guest, Thank you for sharing your comment, it is very important for us to know the opinion of all our guests. We are very happy to know that you enjoyed the morning view during your stay. We hope to have the opportunity to welcome you back in the future. Best regards, Hotel Riu Caribe Online Reputation Manager

5
Partner Couples

Riu Caribe Hotel was amazing

By on May 3, 2021

5
Everyone

Fantastic location in the hotel zone....ocean views....incredible attached beach....large pool with pool bar. Tons of entertainment....all inclusive

By on May 1, 2021

5
Partner Couples

I lived the beach view!

By on Apr 30, 2021

5
Partner Couples

Loved this place. We will defiantly go again. Everyone was super nice. The property was gorgeous. My only dislike was the bed was very hard. But we still enjoyed ourselves greatly

By on Apr 30, 2021

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