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Riu Caribe All Inclusive

3.5 out of 5.0

Recent guest reviews

We had this booked and paid for months before by our grandparents as a wedding gift for our honeymoon. Our flight was late coming in to Cancun. We were upset by losing some time in the sun, but we knew that our reservation was OK and our grandparents had made them aware of our stay for our honeymoon. When we arrived at the resort they didn't have our room with a king size bed. They told us that they could give us the room we reserved in two days. On the day of the room change, we had no where to stay for 8 hours...just outside. They apologized with a bottle of champagne! not exactly what we were looking for. This stay certainly didn't make our honeymoon a memorable occasion. My grandparents book many flights, hotels, etc with your website (Ron and Nita Welsh). They are wondering about using your site again.

We stayed her in January 2018. I would definitely stay here again. The staff was wonderful, the buffets were good, and there was plenty of food and drinks. We weren't too impressed with the Asian and Mexican restaurants, though (food was bland). The beach was amazing and the pools were clean but not heated so they were a little on the cooler side.

This hotel is the first in a all inclusive package. My wife and I, we found everything relaxing.

Very nice hotel the food was great and the staff attention was superior

Great hotel with some great staff, got to meet a lot of great people at the Riu Caribe. This place is for all ages but I saw more of my type of age (22). A lot of stuff to do in and out of the hotel.

First time visiting Cancun. First time in a all inclusive resort. Awesome. Room, food, drinks, personnel and entertainment was awesome.

This hotel deserves 4.1 like it rating is showing. Nothing to complain generally speaking except the gym that is outdated and dysfunctional, but everything could be for half of the star better. Three decent restaurants and two snack bars are solid but not excellent. We had a great time anyways, so depending on what were expecting to get it might be more than enough or disappointing. Overall it was a great bang for the buck. I would go again.

Loved the place and everything about it. Service and location was great.

This was our 2nd stay at the Riu Caribe. Food and drinks were amazing and the service was over the top. They cater to your every need hand and foot. There's constantly people cleaning and maintenance around the grounds of the hotel. Overall, we had an excellent stay and would definitely recommend this hotel to family and friends. Until next time.

All inclusive stay at Riu Caribe. Booked 9th floor (top level) with superb ocean views however, all rooms face the ocean. Treated with consistent hospitable traits and food at all eateries was delicious. There is a 24 hour bar on site with hot dogs, sandwiches and nachos to name a few. One thing to note is upon arrival at airport, resort salesmen are quick to rope you into booking a visit to neighboring parks i.e. XCARET. It is best to make reservations at the Hotel. The representatives there are more informative and not as pressure-some. Orbitz/Expedia performed the best service. Purchased the 'Plus' service which provided comfortable travel in coach bus with food, and drinks to include some entertainment. Great expierence, on a scale of 1-10, ten being the best I give the hotel and trip experience an 8. Down side would be cheap liquor provided at all bars, minor maintenance required of room, missing shower curtain, and piece of glass found from liquor dispenser, and hard mattress. Blanket was removed by cleaning crew upon routine service and returned late that evening. Overall expierence was a memorable stay to include live entertainment in theatrical area and side bar. Recommend Riu Caribe. All inclusive provides full acess to ammenities at Riu Cancun hotel. Drinks were best made at Riu Cancun, for instance the Mojitos were made with sugar at Riu Caribe and quickly thrown together. At Riu Cancun Mojitos were prepared minus sugar however, fresh and flavorful.

Our stay was wonderful! We arrived a few hours before check in and we were allowed to take advantage of the amenities within the hotel which was great because we had not had breakfast ~ the downside side to check in was that one of our rooms wasn't available until about 5pm ~ Gabriela A., a representative from Orbitz greeted us at the lobby and facilitated our excursions and transportation to the airport, she was awesome! Her advice and recommendations were on point ~ Food was good, buffet was repetitive but we were ok with that since our 6 year old knew what to expect however we chose the restaurants for dinner which were great ~ spa conditions were horrible, not sure if this was everyday or we just happen to go on a bad day, but there was no hot water, the little tub for my pedicure was not working and to make it worse there was no air conditioning ~ Rocio & Esmeralda tried very hard to make my experience great at the spa however Riu Caribe failed tremendously, I was sweating getting a pedicure while the other spa facility at minimum was air conditioned, I know this since I had to book the appointment for my pedicure at the other spa location ~ overall, I would stay again but I would by pass the spa and would have my bathing suit handy to jump into the pool or beach as soon as we arrive instead of waiting to change in our rooms ~ Riu Caribe has fabulous employees, I felt comfortable and at ease at the hotel ~ our 2 rooms were connected with great ocean view

This hotel was a little different then the last 2 we stayed at. Much more modern atmosphere but very nice. Staff was great as usual. For some reason the food was a little off the first day but much better the other days. Wish there was a clock located by the pool and in the lobby.

Excellent service. Can be busy at times, but there's enough space to spread out. Overall, excellent in all categories.

Needs a little improvement. Rooms are OK. Pool is awesome. Great cocktails, Food is OK yet the staff service is good, Specialty restaurants are OK. Needs a Disco! More quality entertainment needed. Not bad.

The Wi Fi signal is very bad. Also if you are looking to print your boarding passes for your flight or anything else forget. There are no printers. Food could be improved especially at the specialty steak restaurant. My steak was chewy. The potatoes were cold and very salty. The broccoli was cold. The onion rings were also cold and had to be the worst I have ever tried to eat. I actually gave them a second chance and it was same.

No complaints! Wonderful hotel! Good food, friendly staff, clean room!

When we got to the hotel our room that was not available for us til 24 hours late. We had reserved a Ocean Front King Size Bed Room. They put us in a Double Queen with a roof top view. We were able to change rooms the following day and got what we had payed for. The staff was amazing. Your happiness was there prior. Very hard workers. The pool is beautiful. Water activities were so much fun. Over all the trip was a pleasure.

The staff was excellent and made this a very enjoyable experience

The staff was awesome! Very friendly and hard working. Every room has an ocean view.

We had a bad experience with getting to the resort due to United airline delays which lost out on a full day. We tried to get a refund for the first night we missed and the hotel would not even hear us out. The food was average, nothing to get excited about. There weren't many choices for restaurants, it seemed like the same food were served everyday. We were there for a wedding and even our dinner meal was the same meal we received on another night there. The rooms were outdated and the bed was very uncomfortable. I felt like I was sleeping on springs. The staff was nice and friendly. For the price and quality of the hotel, I think you can definitely go somewhere else.

Blvd. Kukulcan, Km 5.5, Lote 6-C Cancun QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Avenida Kukulkan, Riu Caribe All Inclusive is within a 10-minute stroll of sights such as Langosta Beach and Tortuga Beach. This 506-room, 3.5-star resort has 3 outdoor pools along with a full-service spa and 5 restaurants. It's on the beach and also near La Isla Shopping Mall and Escenica Tower.


Dining

Free buffet breakfast is included with your stay. This resort is home to 5 onsite restaurants, perfect for a quick bite to eat.


Rooms

All 506 air-conditioned rooms provide balconies, minibars, and free bottled water. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include ceiling fans, laptop-compatible safes, and ironing boards.


Property features

Guests of Riu Caribe All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this all-inclusive resort include a health club, a spa tub, and a sauna.

Room options

Deluxe Ocean View

Full 2 | King 1 | Sleeps 4

Junior Suite

Full 2 | King 1 | Sleeps 4

Standard Mexico

Full 2 | King 1 | Sleeps 4

Standard Vista al Mar Mexico

Full 2 | King 1 | Sleeps 4

Guest reviews for Riu Caribe All Inclusive

Everyone (28) Couples (142) Family (79) Friends (53) Other (12)
3

a disappointing honeymoon!

Everyone

We had this booked and paid for months before by our grandparents as a wedding gift for our honeymoon. Our flight was late coming in to Cancun. We were upset by losing some time in the sun, but we knew that our reservation was OK and our grandparents had made them aware of our stay for our honeymoon. When we arrived at the resort they didn't have our room with a king size bed. They told us that they could give us the room we reserved in two days. On the day of the room change, we had no where to stay for 8 hours...just outside. They apologized with a bottle of champagne! not exactly what we were looking for. This stay certainly didn't make our honeymoon a memorable occasion. My grandparents book many flights, hotels, etc with your website (Ron and Nita Welsh). They are wondering about using your site again.

By on Jan 15, 2018

5

great hotel

Everyone

We stayed her in January 2018. I would definitely stay here again. The staff was wonderful, the buffets were good, and there was plenty of food and drinks. We weren't too impressed with the Asian and Mexican restaurants, though (food was bland). The beach was amazing and the pools were clean but not heated so they were a little on the cooler side.

By , from Geneva, Ohio on Jan 13, 2018

5

very nice hotel full of activities

Everyone

This hotel is the first in a all inclusive package. My wife and I, we found everything relaxing.

By , from Arizona on Jan 10, 2018

5

nice hotel

Everyone

Very nice hotel the food was great and the staff attention was superior

By on Dec 25, 2017

5
Everyone

Great hotel with some great staff, got to meet a lot of great people at the Riu Caribe. This place is for all ages but I saw more of my type of age (22). A lot of stuff to do in and out of the hotel.

By on Dec 21, 2017

4
Everyone

First time visiting Cancun. First time in a all inclusive resort. Awesome. Room, food, drinks, personnel and entertainment was awesome.

By on Nov 18, 2017

4

riu caribe review

Everyone

This hotel deserves 4.1 like it rating is showing. Nothing to complain generally speaking except the gym that is outdated and dysfunctional, but everything could be for half of the star better. Three decent restaurants and two snack bars are solid but not excellent. We had a great time anyways, so depending on what were expecting to get it might be more than enough or disappointing. Overall it was a great bang for the buck. I would go again.

By , from Chicago on Oct 21, 2017

5

gorgeous hotel, beach super close, ocean view.

Everyone

Loved the place and everything about it. Service and location was great.

By on Aug 23, 2017

5

great experience

Everyone

This was our 2nd stay at the Riu Caribe. Food and drinks were amazing and the service was over the top. They cater to your every need hand and foot. There's constantly people cleaning and maintenance around the grounds of the hotel. Overall, we had an excellent stay and would definitely recommend this hotel to family and friends. Until next time.

By , from San Antonio on Aug 4, 2017

4

consistent hospitality, great beach views.

Everyone

All inclusive stay at Riu Caribe. Booked 9th floor (top level) with superb ocean views however, all rooms face the ocean. Treated with consistent hospitable traits and food at all eateries was delicious. There is a 24 hour bar on site with hot dogs, sandwiches and nachos to name a few. One thing to note is upon arrival at airport, resort salesmen are quick to rope you into booking a visit to neighboring parks i.e. XCARET. It is best to make reservations at the Hotel. The representatives there are more informative and not as pressure-some. Orbitz/Expedia performed the best service. Purchased the 'Plus' service which provided comfortable travel in coach bus with food, and drinks to include some entertainment. Great expierence, on a scale of 1-10, ten being the best I give the hotel and trip experience an 8. Down side would be cheap liquor provided at all bars, minor maintenance required of room, missing shower curtain, and piece of glass found from liquor dispenser, and hard mattress. Blanket was removed by cleaning crew upon routine service and returned late that evening. Overall expierence was a memorable stay to include live entertainment in theatrical area and side bar. Recommend Riu Caribe. All inclusive provides full acess to ammenities at Riu Cancun hotel. Drinks were best made at Riu Cancun, for instance the Mojitos were made with sugar at Riu Caribe and quickly thrown together. At Riu Cancun Mojitos were prepared minus sugar however, fresh and flavorful.

By on Jul 21, 2017