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Hotel Riu Emerald Bay - All Inclusive

3.5 star property
Family-friendly property on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Emerald Bay - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
1 bedroom, minibar, in-room safe, blackout drapes
Exterior
7 bars/lounges, 2 swim-up bars, 2 poolside bars
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast included

Explore the area

Map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110
  • Witches Beach
    ‪1 min walk‬
  • Mazagua Aquatic Park
    ‪7 min walk‬
  • Mazatlan International Center
    ‪6 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

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Room options

View all photos for Double Room (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (U)

  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (E)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

  • Sleeps 8
  • 4 Double Beds

View all photos for Junior Suite, Jetted Tub, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Jetted Tub, Ocean View (U)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (L)

Flat-screen TV

Suite, Jetted Tub, Sea View (L)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (U)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (C)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Duplex (Room | U)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (Room | U)

  • 581 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Suite, 2 Bedrooms (C)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (C)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, Sea View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Sea View (M)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Duplex (Room | B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (Room | B2C-US)

  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Duplex (Room | C)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (Room | C)

  • 398 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

  • 334 sq ft
  • Sleeps 8
  • 4 Double Beds

View all photos for Family Room, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (C)

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (Superior | C)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior | C)

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Sea View (M)

Flat-screen TV

Suite, Jetted Tub, Sea View (M)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Flat-screen TV

Suite, Jetted Tub, Ocean View (C)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Connecting Rooms, Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 334 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Double Room (C)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (C)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (Superior, M)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior, M)

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Duplex (M)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (M)

  • 581 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Suite, Garden View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, Garden View (M)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Duplex (L)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (L)

  • 581 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Superior Room (M)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room (M)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room (L)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (L)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite, 2 Bedrooms (Superior, B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior, B2C-US)

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (L)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (L)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (C)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (B2C-US)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (Superior, L)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior, L)

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Double Room (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (B2C-US)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Sea View (L)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (C)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (Superior, U)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior, U)

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (U)

  • 646 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Junior Suite, Jetted Tub, Ocean View (B2C-US)

Flat-screen TV

Junior Suite, Jetted Tub, Ocean View (B2C-US)

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (U)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (U)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (B2C-US)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (B2C-US)

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Double Room (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (B2C-US)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Sea View (M)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Ocean View (C)

  • 323 sq ft
  • Sleeps 8
  • 4 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (Superior | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (Superior | B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Duplex (Room | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Duplex (Room | B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Flat-screen TV

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Ocean View (U)

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Family Room, Sea View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Sea View (L)

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (U)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (M)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, Ocean View (L)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior With Garden View

1 bedroom, minibar, in-room safe, blackout drapes

Room Superior With Garden View

  • Sleeps 4
  • 2 Full Bed(s) and 1 Twin Bed(s)

View all photos for Family Suite -6 Guests- With Garden View

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite -6 Guests- With Garden View

  • Sleeps 6
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

View all photos for Room Superior With Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Full Bed(s) and 1 King Bed(s) and 1 Twin Bed(s) OR 1 Full Bed(s) and 1 King Bed(s)

View all photos for Suite Junior With Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

View all photos for Suite Superior With Sea View

Living room | Flat-screen TV

Suite Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Family Suite -8 Guests- Superior

1 bedroom, minibar, in-room safe, blackout drapes

Family Suite -8 Guests- Superior

  • Sleeps 8
  • 1 Full Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

View all photos for Suite

Living room | Flat-screen TV

Suite

  • Sleeps 6
  • 2 Full Sofa Bed(s) and 1 Full Bed(s)

View all photos for Room Standard With Sea View

1 bedroom, minibar, in-room safe, blackout drapes

Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s)

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About the neighborhood

Mazatlán

Located in Cerritos, Hotel Riu Emerald Bay - All Inclusive is a leisurely stroll from sights such as Witches Beach and Mazagua Aquatic Park. This 1028-room, 3.5-star property has 5 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Witches Beach - 1 min walk - 0.1 miles
  • Mazagua Aquatic Park - 7 min walk - 0.4 miles
  • Mazatlan International Center - 6 min drive - 2.7 miles
  • Cerritos Beach - 8 min drive - 3.4 miles
  • Galerias Mazatlan - 8 min drive - 3.6 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪Kelly's Bar - ‬5 min drive
  • ‪The Bistro - ‬15 min walk
  • ‪Playa Brujas - ‬11 min walk
  • ‪La Cordeliere - ‬5 min drive
  • ‪El Seis Coffee House and Bakery - ‬5 min drive

About this property

Hotel Riu Emerald Bay - All Inclusive

Family-friendly property on the beach, with 5 outdoor pools
Hotel Riu Emerald Bay - All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Minibars, ceiling fans, and laptop-compatible safes are also standard. Housekeeping is available on request.
A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.

Guests under 18 years old are not allowed in the health club or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 6 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Las Gaviotas
  • Las Tres Islas
  • Sports Bar
  • Tabasco

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,167 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 2 buildings
  • 20 floors
  • Art Deco architecture
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

Emerald Bay Riu
Riu Emerald
Riu Emerald Bay
Riu Emerald Bay All Inclusive
Riu Emerald Bay All Inclusive Mazatlan
Riu Emerald Bay Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Inclusive inclusi

Frequently asked questions

Can I book all-inclusive rate plans at Hotel Riu Emerald Bay - All Inclusive?

Hotel Riu Emerald Bay - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include volleyball, aerobics classes, and live performances.

Is free cancellation available at Hotel Riu Emerald Bay - All Inclusive?

Hotel Riu Emerald Bay - All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see within easy reach of Hotel Riu Emerald Bay - All Inclusive?

This property is situated in Cerritos within a short 9-minute walk of Witches Beach and also 10 minutes on foot from Mazagua Aquatic Park. You'll also find Cerritos Beach and Galerias Mazatlan within a short drive.

Is there parking available at Hotel Riu Emerald Bay - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Hotel Riu Emerald Bay - All Inclusive?

Renova Spa is the property's spa and services include hot stone massages, deep-tissue massages, aromatherapy, and body wraps.

Does Hotel Riu Emerald Bay - All Inclusive include a casino?

No, Hotel Riu Emerald Bay - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Emerald Bay - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Hotel Riu Emerald Bay - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 5 outdoor pools, 2 poolside bars, and a poolside restaurant.

Are there hot tubs at Hotel Riu Emerald Bay - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Hotel Riu Emerald Bay - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Emerald Bay - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Emerald Bay - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Emerald Bay - All Inclusive.

Are there connecting rooms at Hotel Riu Emerald Bay - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Hotel Riu Emerald Bay - All Inclusive?

The closest major airport to Hotel Riu Emerald Bay - All Inclusive is General Rafael Buelna Intl. Airport (MZT), which is 23 mi away (33 minutes by car).

Are there rooms with balconies at Hotel Riu Emerald Bay - All Inclusive?

Yes, some guestrooms at Hotel Riu Emerald Bay - All Inclusive offer a balcony and may feature ocean views.

Does Hotel Riu Emerald Bay - All Inclusive have a wedding venue on site?

There are wedding services available at Hotel Riu Emerald Bay - All Inclusive if that's in your vacation plans.

Hotel Riu Emerald Bay - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 926 out of 1847 reviews
Rating 8 - Good. 444 out of 1847 reviews
Rating 6 - Okay. 225 out of 1847 reviews
Rating 4 - Poor. 129 out of 1847 reviews
Rating 2 - Terrible. 123 out of 1847 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities
Bad experience
Stayed 4 nights in Jun 2025

10/10 Excellent

Marielos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 7 nights in Jun 2025

10/10 Excellent

Hector Vidaca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff Ignacio in registration Pedro in restaurant
Stayed 7 nights in Jun 2025

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Needs a light in shower enclosure. Night club needs to be inside with air conditioning. If you get sick or have a heart attack you are responsible. There is no medical services at all. Oh be sure to keep your eyes on your children in the pool. They do have a lifeguard but they are standing in the shade. Not sure if they would see someone drown
Stayed 6 nights in Jun 2025

10/10 Excellent

Adolfo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved it. Everyone is so welcoming. The view is amazing. You feel welcomed. The hotel itself is a beautiful scene. Everything was clean. The food has an outstanding variety and was delicious. My husband and I loved our getaway here.
Stayed 3 nights in Jun 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Elyse

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a week. Plenty of food options for kids and adults. Tried Mexican restaurant and Asian restaurant. We thought the Mexican restaurant was better, more authentic flavor. Went to bed too early to see any shows. Beach had lots of sea shells. We did swim in the ocean a couple times but kids liked the pools better. This was our second time here.
Stayed 7 nights in Mar 2025

8/10 Good

MIGUEL, NATINAL CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

James

Stayed 4 nights in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2025

4/10 Poor

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too many unsupervised kids
Stayed 7 nights in Feb 2025

4/10 Poor

Amanda

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The waterslides - which was a big reason we booked this resort - were unsafe. The material used to make them was rough, which made for a painful ride. An adult cut their arm going down. The kids did not enjoy them because they hurt. 14 year old and 7 year old bumped their heads going down one of the slides because it went so fast. There were gaps between the pieces joining the slides together so made for a very bumpy and uncomfortable ride. We would not go back. The children's show at night was just a game of musical chairs. A pair of earbuds went missing from our hotel room. The pools are missing several tiles and look like they are in need of an upgrade (lights underwater floating and hanging on by a wire)
Stayed 6 nights in Mar 2025

8/10 Good

SOFIA

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Florence Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Arlett

Stayed 4 nights in Feb 2025

10/10 Excellent

Derek, Billings

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful vacation with great food options and excellent staff!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael David Lloyd, Port Coquitlam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Riu Emerald Bay. Riu always maintains a high standard for their properties and this was true to that standard. Staff were always super friendly and helpful whenever needed. Whatever requests my wife and I had they were able to accommodate. The 5 pools were great and was always able to find two good chairs by the pool. The nightly shows were great, performers clearly had practiced the shows a lot and was very impressive with the amount of choreography. Bartenders were all super friendly and were characters and were funny. The drink/cocktail selection was expansive and impressive for an all inclusive. Food overall was super tasty and even in the buffets was cooked properly and not overdone.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jaime

Stayed 4 nights in Mar 2025

10/10 Excellent

Carmelina

Traveled with group, Traveled with family
Disliked: Staff & service
Always same food served. No liquor I usually drink. No non alcohol beer for my husband only specific bars and they don’t go get it!!! We told them we r here 9 days can u bring some here? They say no I even spoke with manager he said same thing. My husband has heart probs and can’t walk far??? Unbelievable service at this Tiu
Stayed 8 nights in Mar 2025

10/10 Excellent

Todd Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all very hard working and friendly! Service was wonderful! Pool service staff (Louis), very attentive and would even bring fancy drinks that he thought we would like, as a thoughtful gesture. Rafael in the Tres Isla buffet was also exceptional, he was even teaching me some Spanish by the end! Restaurants are a hybrid of buffet and a la cart. Nothing exceptional, good food though. Buffet was definitely suffcient. No trouble getting sun chairs....always plenty as they have hundreds both at the 3 pools and on the beach. Elevators were frustrating as they took a while to come, passing right by your floor. Not a deal breaker. Entertainment was good, especially the 2 rock bands! Live music, no lip syncing! " The Stones" and "Kannon". Incredible! Would definitely go back!
Stayed 10 nights in Mar 2025

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance staff top notch. Our room was always cleaned and staff courteous.
Stayed 7 nights in Mar 2025

8/10 Good

Ingrid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff has a hard time with english
Stayed 7 nights in Mar 2025

10/10 Excellent

Colette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd visit tothe RIU Emerald Bay. Beautiful location for people that want a little of everything. Pools all had dufferent temperatures to suite all. Beach is expansive, a fantastic walk. We always found the buffets differed slightly, so food dudnot get boring. Overall very relaxing vacation.
Stayed 7 nights in Mar 2025

10/10 Excellent

Wendy, Surrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great service. Lots of seating and activities. Spectacular view.
Stayed 7 nights in Mar 2025

8/10 Good

Tracy R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Nice beach and great food.
Stayed 7 nights in Mar 2025

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Packages

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