Hotel Riu Emerald Bay - All Inclusive

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Where to?

Dates

March 2026

April 2026

5 outdoor pools, pool umbrellas, sun loungers

5 restaurants, breakfast, lunch, dinner served; Asian cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub
Spa
Parking included

Explore the area

Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110

Place, Witches Beach
‪1 min walk‬
Place, Mazagua Aquatic Park
‪7 min walk‬
Place, Marina Mazatlan Golf Course
‪4 min drive‬
Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
‪37 min drive‬

Room options

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite

581 sq ft
Sleeps 6

Suite Superior with Sea View

624 sq ft
Sleeps 2

Room Standard with Sea View

333 sq ft
Sleeps 3

Suite Junior with Sea View

419 sq ft
Sleeps 2

Room Superior with Sea View

398 sq ft
Sleeps 4

Standard Double Room (L)

334 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (M)

Wonderful

420 sq ft
Sleeps 2
1 King Bed

Suite, Jetted Tub, Sea View (M)

Exceptional

624 sq ft
Sleeps 2
1 King Bed

Family Room, Sea View (M)

Good

398 sq ft
Sleeps 4
1 King Bed and 1 Double Bed

Double Room (B2C-US)

334 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

334 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Family Room, Ocean View (B2C-US)

398 sq ft
Sleeps 5
1 King Bed and 1 Double Bed

Junior Suite, Jetted Tub, Ocean View (B2C-US)

624 sq ft
Sleeps 2
1 King Bed

Superior Double Room (U)

Excellent

420 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

Very good

646 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Family Suite, 2 Bedrooms (Superior, U)

Wonderful

904 sq ft
2 bedrooms
Sleeps 8
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Double Room (B2C-US)

409 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

646 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior, B2C-US)

904 sq ft
2 bedrooms
Sleeps 8
1 King Bed and 1 Double Bed

Superior Room (M)

Excellent

420 sq ft
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Family Suite, Garden View (M)

Exceptional

646 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Family Suite, 2 Bedrooms (Superior, M)

Excellent

904 sq ft
2 bedrooms
Sleeps 8
1 King Bed and 2 Double Beds

Family Room, Ocean View (U)

Very good

398 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Bed

Family Room, Sea View (L)

398 sq ft
Sleeps 4
1 King Bed and 1 Double Bed

Junior Suite, Ocean View (U)

Very good

420 sq ft
Sleeps 2
1 King Bed

Double Room, Ocean View (M)

Excellent

334 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Double Room, Ocean View (L)

334 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Duplex (M)

Wonderful

581 sq ft
Sleeps 6
1 King Bed and 2 Twin Sofa Beds

Duplex (L)

581 sq ft
1 bedroom
Sleeps 6
1 King Bed and 2 Twin Sofa Beds

Superior Double Room (L)

420 sq ft
Sleeps 4
2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Family Suite, 2 Bedrooms (L)

646 sq ft
1 bedroom
Sleeps 6
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Family Suite, 2 Bedrooms (Superior, L)

904 sq ft
1 bedroom
Sleeps 8
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Junior Suite, Sea View (L)

420 sq ft
Sleeps 2
1 King Bed

Double Room (C)

Very good

334 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Double Room (C)

420 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

Exceptional

334 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (C)

Very good

624 sq ft
1 bedroom
Sleeps 2
1 King Bed

Family Suite, 2 Bedrooms (C)

Wonderful

646 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (Superior | C)

904 sq ft
2 bedrooms
Sleeps 8
1 King Bed and 2 Double Beds

Family Room, Ocean View (C)

Good

398 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Bed

Duplex (Room | C)

398 sq ft
1 bedroom
Sleeps 6
1 King Bed and 2 Double Sofa Beds

Double Room, Ocean View (E)

334 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Family Room, Ocean View (E)

398 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

420 sq ft
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (E)

624 sq ft
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Exceptional

624 sq ft
1 bedroom
Sleeps 2
1 King Bed

Duplex (Room | B2C-US)

1 bedroom
Sleeps 6
1 King Bed and 2 Twin Sofa Beds

Junior Suite, Ocean View (B2C-US)

1 bedroom
Sleeps 2
1 King Bed

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

334 sq ft
2 bedrooms
Sleeps 8
4 Double Beds

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

1 bedroom
Sleeps 8
4 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

Very good

323 sq ft
2 bedrooms
Sleeps 8
4 Double Beds

Superior Double Room (B2C-CA)

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CA)

2 bedrooms
Sleeps 8
4 Double Beds

Family Room, Ocean View (B2C-CA)

1 bedroom
Sleeps 5
1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior | B2C-CA)

2 bedrooms
Sleeps 8
1 King Bed and 2 Double Beds

Duplex (Room | B2C-CA)

1 bedroom
Sleeps 6
1 King Bed and 2 Double Sofa Beds

Junior Suite, Ocean View (B2C-CA)

1 bedroom
Sleeps 2
1 King Bed

Double Room (B2C-CA)

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

1 bedroom
Sleeps 2
1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (L)

334 sq ft
1 bedroom
Sleeps 8
2 Double Beds OR 1 King Bed

Family Room, Ocean View (Kids Free | C)

Very good

1 bedroom
Sleeps 4
1 King Bed and 1 Double Bed

Family Room, Ocean View (Kids Free | B2C-CA)

1 bedroom
Sleeps 5
1 King Bed OR 2 Double Beds

Superior Double Room (E)

1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (E)

Sleeps 6
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (Superior | E)

Sleeps 8
2 Double Beds OR 1 King Bed

Duplex (Room | E)

Sleeps 6
2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (E)

Sleeps 8
2 Double Beds

Double Room (E)

Sleeps 4
2 Double Beds OR 1 King Bed

Room Superior with Garden View

Good

419 sq ft
Sleeps 4

Family Suite -6 guests- with Garden View

645 sq ft
Sleeps 6

Family Suite -8 guests- Superior

904 sq ft
Sleeps 8

Double Room (U)

Very good

333 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

Very good

334 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Duplex (Room | U)

581 sq ft
1 bedroom
Sleeps 6
1 King Bed and 2 Twin Sofa Beds

Suite, Jetted Tub, Ocean View (U)

Exceptional

624 sq ft
1 bedroom
Sleeps 2
1 King Bed

About the neighborhood

Mazatlán

Located in Cerritos, Hotel Riu Emerald Bay - All Inclusive is a leisurely stroll from sights such as Witches Beach and Mazagua Aquatic Park. This 1028-room, 3.5-star property has 5 outdoor pools along with a full-service spa and a free water park.

What's nearby

Witches Beach - 1 min walk - 0.1 miles
Mazagua Aquatic Park - 7 min walk - 0.4 miles
Marina Mazatlan Golf Course - 4 min drive - 1.5 miles
Cerritos Beach - 7 min drive - 3.4 miles
The Mazatlan Malecón - 12 min drive - 6.5 miles

Getting around

General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

‪Restaurante Las Gaviotas @ RIU Emerald Bay - ‬1 min walk
‪Sport Bar Riu Mazatlan Emerald Bay - ‬1 min walk
‪Kelly's Bar - ‬5 min drive
‪The Bistro - ‬17 min walk
Las Tres Islas Restaurant

About this property

Hotel Riu Emerald Bay - All Inclusive

Hotel Riu Emerald Bay - All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.

Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Minibars, ceiling fans, and laptop-compatible safes are also standard. Housekeeping is available on request.

A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.

Guests under 18 years old are not allowed in the health club or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 6 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Pool
All Inclusive
Kids pool
Waterslide

$82 nightly

Mar 7 - Mar 8

Total with taxes and fees

Preferred Club Premium Master Suite Swimout King | Terrace/patio

On private beach
Pool
Breakfast included
All inclusive

$327 nightly

Mar 9 - Mar 10

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Limo/town car service
Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
2 poolside bars
2 swim-up bars
5 restaurants
7 bars/lounges
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Bamboo
Las Gaviotas
Las Tres Islas
Sports Bar
Tabasco

Things to do

5 outdoor pools
Beach volleyball
Bicycle storage
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Hot tub
Nightclub
Playground
Sauna
Shopping
TV in common areas
Waterslide
Windsurfing

Family friendly

5 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free water park access
Grocery/convenience store
In-room crib
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

3 meeting rooms
5,167 square feet of conference space
Computer station

Outdoors

Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Sauna
Spa open daily

Accessibility

No elevator

100% renewable energy
2 buildings
20 floors
Art Deco architecture
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with premium satellite channels

Food and drink

Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
There are no elevators.

Property is also known as

Emerald Bay Riu

Riu Emerald

Riu Emerald Bay

Riu Emerald Bay All Inclusive

Riu Emerald Bay All Inclusive Mazatlan

Riu Emerald Bay Mazatlan

Riu Emerald Bay All Inclusive All-inclusive property Mazatlan

Riu Emerald Bay All Inclusive All-inclusive property

Riu Emerald Inclusive inclusi

Frequently asked questions

Can I book all-inclusive rate plans at Hotel Riu Emerald Bay - All Inclusive?

Hotel Riu Emerald Bay - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include volleyball, aerobics classes, and live performances.

Is free cancellation available at Hotel Riu Emerald Bay - All Inclusive?

Hotel Riu Emerald Bay - All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see within easy reach of Hotel Riu Emerald Bay - All Inclusive?

This property is situated in Cerritos within a short 9-minute walk of Witches Beach and also 10 minutes on foot from Mazagua Aquatic Park. You'll also find Cerritos Beach and Galerias Mazatlan within a short drive.

Will I be able to park at Hotel Riu Emerald Bay - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Hotel Riu Emerald Bay - All Inclusive?

Renova Spa is the property's spa and services include deep-tissue massages, hot stone massages, aromatherapy, and body wraps.

Does Hotel Riu Emerald Bay - All Inclusive include a casino?

No, Hotel Riu Emerald Bay - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Emerald Bay - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

What amenities will couples enjoy at Hotel Riu Emerald Bay - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 5 outdoor pools, 2 poolside bars, and a poolside restaurant.

Does Hotel Riu Emerald Bay - All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Hotel Riu Emerald Bay - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Emerald Bay - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Emerald Bay - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Emerald Bay - All Inclusive.

Are there connecting rooms at Hotel Riu Emerald Bay - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Hotel Riu Emerald Bay - All Inclusive?

The closest major airport to Hotel Riu Emerald Bay - All Inclusive is General Rafael Buelna Intl. Airport (MZT), which is 23 mi away (33 minutes by car).

Are there rooms with balconies at Hotel Riu Emerald Bay - All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a balcony or a terrace where guests can enjoy ocean or garden views.

Does Hotel Riu Emerald Bay - All Inclusive have a wedding venue on site?

There are wedding services available at Hotel Riu Emerald Bay - All Inclusive if that's in your vacation plans.

Hotel Riu Emerald Bay - All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

6/10 Okay

sam

Traveled with family

Feb 2, 2026

Liked: Cleanliness, property conditions & facilities

Room was in good condition, however, took 5 hours after arrival to get the air condition started, and also 5 hours to get much needed mattresses and pillows

Stayed 6 nights in Jan 2026

10/10 Excellent

jose reyes

Nov 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The people who serve in the restaurants are very friendly and helpful

Stayed 4 nights in Nov 2025

10/10 Excellent

Ashley Dorell

Traveled with partner

Nov 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff and amenities were very nice

Stayed 2 nights in Nov 2025

8/10 Good

Joseph

Traveled with partner

Nov 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was welcoming -reception to check-in smooth; rooms were spacious, fridge well stocked, balcony overlooks ocean, drying rack for any clothing. Daily you could hear the sounds carried up to balconies, ocean waves were calming, mariachi bands from beach late afternoon; great sunset pics. The entertainment at night for shows was well done! Beach access was easy, multiple pools & access to ocean. Suggest downloading RIU app for easy ordering services, ala-cart dinner reservations or even additional stocking of water & beer. The buffet breakfast was good, buffet dinner in evening was hit & miss. One night we had a great pasta dish while another night the pasta undercooked. Also, some food prep at the buffet noticed staff prep/serving did not wear any gloves handling food. Book an alacarte to avoid disappointment & could add more alacart choices. Another downside were the slower elevator waits. Then during the day by pools multiple guests kept leaving lunch plates half eaten meal on lawn chairs to attract unwanted nuisance birds. It was a nice resort but as some would say you take the good with the bad.

Stayed 9 nights in Nov 2025

8/10 Good

Keegan

Nov 20, 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

Overall, the stay was great. The biggest issue we had was the room. when we first arrived our room was filthy. Stained sheets, dirty floors, strange stains on the wall. They kinldy gave us another room, but it was only a little better. The rooms desperately need deep cleaned as the walls and woodworking are filthy and grimy. Other than that, service is great and staff is super nice. Food was alright, not the best.

Stayed 3 nights in Nov 2025

8/10 Good

Isela, Beach Park

Nov 19, 2025

Stayed 5 nights in Nov 2025

8/10 Good

Rafik Rahim

Nov 17, 2025

Liked: Cleanliness, staff & service

Too much constant noise from Mariachi Band. Elevators did not stop on numerous occasions. Hotel was old. Views were fantastic. Beach access was great. Food was great.

Stayed 7 nights in Nov 2025

8/10 Good

Douglas

Traveled with group, Traveled with family

Nov 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff and location. Food can get repetitive and booking the al a cartes can be frustrating with the app. It’s not clear when the next day becomes available or whether certain restaurants are just closed certain days. The hotel is vertical so most guests will use the elevators. There are eight of them but at peak times the wait can be long. Using the stairs can be quite a time saver if you’re up for it.

Stayed 7 nights in Nov 2025

8/10 Good

Catherine

Traveled with family

Nov 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was awesome!! The room was great with a gorgeous view. The staff and service was excellent!! The food was amazing!! With 3 a la carte restaurants, 2 buffets and a beach grill, there were grest choices! The beach was incredible with fun waves for boogie boarding. The pools looked like a lot of fun, but we love hanging out on the beach. We took our own sun shades since the palm trees on the beach did not give enough shade. Add beach palapas!! Only 2 negatives; - the elevators were awful. Even though there were 4 of them at our end of the hotel, they would often bypass our floor. We had to wait for 5-10 minutes sometimes. - at around 2-3pm every day, private bands would set up on the public beach in front of the hotel. Even one would take away from the amazing serenity of the beach, but there were usually 3-7 bands within a few hundred yards of each other, almost competing with each other. We could even hear them in our room and would turn on the tv to drown out the noise. The hotel posts a disclaimer in the lobby and on the website about it being out of their control because it is a public beach, but it is the only reason we would not go back. So sad to say because we absolutely love everything else!!!

Stayed 14 nights in Nov 2025

6/10 Okay

Jose

Nov 15, 2025

Liked: Cleanliness

Stayed 7 nights in Aug 2025

10/10 Excellent

Viktoria

Nov 15, 2025

Stayed 13 nights in Nov 2025

10/10 Excellent

Kevin

Nov 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean rooms and pools

Stayed 6 nights in Nov 2025

10/10 Excellent

Taimur, Westminster

Nov 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was good

Stayed 3 nights in Nov 2025

10/10 Excellent

Manley

Nov 11, 2025

Stayed 4 nights in Oct 2025

10/10 Excellent

Raudel Nuñez

Nov 11, 2025

Stayed 3 nights in Jul 2025

8/10 Good

Adrian

Traveled with family

Nov 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was good, exept the elevators took to long, the A/C in our room was not working to good, and the room needed handyman touch ups. Other then that i would visit again in a couple of years.

Stayed 5 nights in Nov 2025

10/10 Excellent

Juana

Nov 8, 2025

Stayed 4 nights in Nov 2025

8/10 Good

BEN

Traveled with family

Nov 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean rooms, very friendly and hard working staff.

Stayed 5 nights in Nov 2025

10/10 Excellent

ALMA

Nov 7, 2025

6/10 Okay

Raul

Nov 7, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

The service was fantastic, and the food was great. however, the facilities are nowhere near, but the picture show. The beach is dirty crowded very noisy and the facilities are mediocre. The spa is terrible and so is the gym.

Stayed 4 nights in Nov 2025

8/10 Good

Tina

Nov 4, 2025

Stayed 7 nights in Oct 2025

10/10 Excellent

Sandrine

Traveled with family

Nov 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great Staff, Great food, amazing beach. Overall had a great time and would 100% go again

Stayed 7 nights in Oct 2025

8/10 Good

Yesenia Robledo

Traveled with group

Nov 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Bellman and wait staff at the restaurants were very nice and attentive. Good was really good.

Stayed 4 nights in Oct 2025

10/10 Excellent

guadalupe

Traveled with partner

Oct 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean rooms and staff very friendly.

Stayed 4 nights in Oct 2025

10/10 Excellent

BERNANDO

Oct 29, 2025

Stayed 3 nights in Oct 2025

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Hotel Riu Emerald Bay - All Inclusive

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Suite

View all photos for Suite Superior with Sea View

Suite Superior with Sea View

View all photos for Room Standard with Sea View

Room Standard with Sea View

View all photos for Suite Junior with Sea View

Suite Junior with Sea View

View all photos for Room Superior with Sea View

Room Superior with Sea View

View all photos for Standard Double Room (L)

Standard Double Room (L)

View all photos for Junior Suite, Sea View (M)

Junior Suite, Sea View (M)

View all photos for Suite, Jetted Tub, Sea View (M)

Suite, Jetted Tub, Sea View (M)

View all photos for Family Room, Sea View (M)

Family Room, Sea View (M)

View all photos for Double Room (B2C-US)

Double Room (B2C-US)

View all photos for Double Room, Ocean View (B2C-US)

Double Room, Ocean View (B2C-US)

View all photos for Family Room, Ocean View (B2C-US)

Family Room, Ocean View (B2C-US)

View all photos for Junior Suite, Jetted Tub, Ocean View (B2C-US)

Junior Suite, Jetted Tub, Ocean View (B2C-US)

View all photos for Superior Double Room (U)

Superior Double Room (U)

View all photos for Family Suite, 2 Bedrooms (U)

Family Suite, 2 Bedrooms (U)

View all photos for Family Suite, 2 Bedrooms (Superior, U)

Family Suite, 2 Bedrooms (Superior, U)

View all photos for Superior Double Room (B2C-US)

Superior Double Room (B2C-US)

View all photos for Family Suite, 2 Bedrooms (B2C-US)

Family Suite, 2 Bedrooms (B2C-US)

View all photos for Family Suite, 2 Bedrooms (Superior, B2C-US)

Family Suite, 2 Bedrooms (Superior, B2C-US)

View all photos for Superior Room (M)

Superior Room (M)

View all photos for Family Suite, Garden View (M)

Family Suite, Garden View (M)

View all photos for Family Suite, 2 Bedrooms (Superior, M)

Family Suite, 2 Bedrooms (Superior, M)

View all photos for Family Room, Ocean View (U)

Family Room, Ocean View (U)

View all photos for Family Room, Sea View (L)

Family Room, Sea View (L)

View all photos for Junior Suite, Ocean View (U)

Junior Suite, Ocean View (U)

View all photos for Double Room, Ocean View (M)

Double Room, Ocean View (M)

View all photos for Double Room, Ocean View (L)

Double Room, Ocean View (L)

View all photos for Duplex (M)

Duplex (M)

View all photos for Duplex (L)

Duplex (L)

View all photos for Superior Double Room (L)

Superior Double Room (L)

View all photos for Family Suite, 2 Bedrooms (L)

Family Suite, 2 Bedrooms (L)

View all photos for Family Suite, 2 Bedrooms (Superior, L)

Family Suite, 2 Bedrooms (Superior, L)

View all photos for Junior Suite, Sea View (L)

Junior Suite, Sea View (L)

View all photos for Double Room (C)

Double Room (C)

View all photos for Superior Double Room (C)

Superior Double Room (C)

View all photos for Double Room, Ocean View (C)

Double Room, Ocean View (C)

View all photos for Suite, Jetted Tub, Ocean View (C)