Emporio Cancun Optional All Inclusive

4.0 star property

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Photo gallery for Emporio Cancun Optional All Inclusive

Front of property
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Sports bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Maya Museum of Cancun
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪9 min walk‬
  • Place, Oasis Arena
    ‪12 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

Deluxe Double Room

8.4 out of 10
Very good
(54 reviews)
  • Resort view
  • 381 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(30 reviews)
  • Resort view
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Double Room, Ocean View

8.6 out of 10
Excellent
(123 reviews)
  • Ocean view
  • 381 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(37 reviews)
  • Ocean view
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Doble Room Oceanfront

8.6 out of 10
Excellent
(47 reviews)
  • Sea view
  • 381 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

8.6 out of 10
Excellent
(34 reviews)
  • Sea view
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Swim up Double Oceanfront Only Adults

8.4 out of 10
Very good
(15 reviews)
  • 381 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Swim up King Oceanfront Only Adults

7.6 out of 10
Good
(21 reviews)
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room Deluxe

  • 376 sq ft
  • Sleeps 4

Suite Deluxe

  • 430 sq ft
  • Sleeps 3

Room Deluxe with Partial Sea View

  • Partial sea view
  • 376 sq ft
  • Sleeps 4

Suite Deluxe with Partial Sea View

  • Partial sea view
  • 430 sq ft
  • Sleeps 3

Super Saver Non Refundable

8.6 out of 10
Excellent
(22 reviews)
  • Resort view
  • 381 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • 365 sq ft
  • Sleeps 4

Room Premium with Ocean View

  • Ocean view
  • 376 sq ft
  • Sleeps 4
  • Free WiFi

Room Deluxe with Beach View

  • Beach view
  • 376 sq ft
  • Sleeps 4
  • Free WiFi

Suite Deluxe with Beach View

  • Beach view
  • 430 sq ft
  • Sleeps 3
  • Free WiFi

Suite Premium with Ocean View

  • Ocean view
  • 430 sq ft
  • Sleeps 3
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, Emporio Cancun Optional All Inclusive is within a mile (2 km) of other popular sights such as Delfines Beach. This 545-room, 4-star resort welcomes guests with 3 outdoor pools, 3 restaurants, and a 24-hour gym.

What's nearby

  • Maya Museum of Cancun - 1 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 9 min walk - 0.5 miles
  • Oasis Arena - 12 min walk - 0.7 miles
  • Aquaworld - 19 min walk - 1.0 mile
  • Delfines Beach - 3 min drive - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Tun-kul - ‬4 min walk
  • ‪Light House - ‬14 min walk
  • ‪Dos Lunas - ‬9 min walk
  • ‪Bahia Rodizzio - ‬4 min walk
  • ‪Playa - Beach - ‬3 min walk

About this property

Emporio Cancun Optional All Inclusive

Emporio Cancun Optional All Inclusive features 3 outdoor pools, a children's pool, and a 24-hour gym. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this beach resort include WiFi in public areas, conference space, and an arcade/game room.
55-inch TVs come with cable channels, and guests can stay connected with WiFi. Coffee makers, hair dryers, and safes are also standard.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 545 for adults and MXN 370 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Playground
  • Stereo
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 545 for adults and MXN 370 for children
  • Late check-out fee: MXN 1800 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

Is a free cancellation option available at Emporio Cancun Optional All Inclusive?

Emporio Cancun Optional All Inclusive provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Emporio Cancun Optional All Inclusive?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Emporio Cancun Optional All Inclusive on Jun 3, 2026 start from $188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Emporio Cancun Optional All Inclusive?

This resort is situated in Zona Hotelera, just steps from Maya Museum of Cancun, and within a 10-minute walk of Iberostar Cancun Golf Course and Oasis Arena. You'll also find Delfines Beach and La Isla Shopping Mall within a short drive.

Is there parking available at Emporio Cancun Optional All Inclusive?

Yes, self parking is offered for free at the resort. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa available at Emporio Cancun Optional All Inclusive?

Spa services at the resort include massages.

Does Emporio Cancun Optional All Inclusive feature a casino at the property?

No, Emporio Cancun Optional All Inclusive doesn't have a casino.

Is there an indoor pool at Emporio Cancun Optional All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 8:00 AM and 9:00 PM.

Is Emporio Cancun Optional All Inclusive a good place to stay for couples?

This beachfront resort offers many amenities for couples such as an ocean-view restaurant and 3 outdoor pools with some guestrooms featuring a private pool.

Are there hot tubs at Emporio Cancun Optional All Inclusive?

No, this resort doesn't have a spa tub.

Does Emporio Cancun Optional All Inclusive have a restaurant that serves breakfast?

Yes, Emporio Cancun Optional All Inclusive has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Emporio Cancun Optional All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Emporio Cancun Optional All Inclusive.

Are there connecting rooms at Emporio Cancun Optional All Inclusive?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to Emporio Cancun Optional All Inclusive?

The closest major airport to Emporio Cancun Optional All Inclusive is Cancun Intl. Airport (CUN), which is 9.9 mi away (16 minutes by car).

Are there rooms with balconies at Emporio Cancun Optional All Inclusive?

Yes, some guestrooms at this resort offer either a balcony and a terrace where guests can enjoy ocean and garden views.

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1306 out of 2642 reviews
Rating 8 - Good. 571 out of 2642 reviews
Rating 6 - Okay. 357 out of 2642 reviews
Rating 4 - Poor. 169 out of 2642 reviews
Rating 2 - Terrible. 239 out of 2642 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

janette, New york

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
absolutely LOVE the staff and love the layout IS nice and pools but The air conditioner can be colder ☹️
Stayed 5 nights in May 2026

10/10 Excellent

Rafael Antonio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is an option for all inclusive, we accidentally booked it without. It's a bit more difficult to order food/drinks and snacks outside of the restaurant menu without it. There's snack bars that simply weren't allowed to serve you anything unless you're all inclusive. Once we upgraded to all-inclusive, it was smooth sail. The food and drinks were good. The service was good. Minor issue with the fridge in room that was quickly resolved. There was some construction going on in the resort that was a big eye sore, but not interfering in any way. We went during Easter, lots of activities for the kids. They have small gym, with everything you need. Antonio served us on the beach for a few days, loved him! Always helped with a smile. The room was oceanfront, comfortable, had everything we needed. Lots of stairs, elevators worked at times. Found that the males were more helpful than females. The females were short to help us with questions we had about the resort, amenities and kept referring to a QVC for further information. The males were patient and answered all our questions and then gave us suggestions. There was an error with our room number. No one could find us when we tried to order at restaurants. We were never found in the system, we were frequently singled out as if we didn't belong. They would let us dine but only after announcing we didn't exist. Brought it up with reception, they said it was a system error. Never was fixed.
Stayed 4 nights in Apr 2026

10/10 Excellent

Joseph Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and staff are awesome and the rooms are very clean. The food is great and definitely go to the Italian restaurant. The resort had a little construction going on around the pool area, and they had finished up one part while we were there. I’m sure the other construction won’t take them long to finish. The property does have a lot of steps. The construction and steps is the only reason I didn’t get the property 5stars
Stayed 4 nights in Mar 2026

2/10 Terrible

Andre

Stayed 4 nights in Feb 2026

10/10 Excellent

Kateryna

Liked: Cleanliness, amenities, property conditions & facilities
I love it
Stayed 8 nights in Jan 2026

6/10 Okay

Ines, Greenwich

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
El servicio del personal terrible , nunca toallas de playa disponibles , en la habitación solo 2 tuallas y éramos 4 pedí que me enviaran más nunca llegaron. Nunca se pudo reserva para comer ala carta. Y los restaurantes vacíos 16 mil por 2 noches. Lo peor.
Stayed 2 nights in Feb 2026

10/10 Excellent

ADAM GEORGE

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, right on the beach, beautiful resort.
Stayed 4 nights in Feb 2026

4/10 Poor

lyubov, Chester

Stayed 4 nights in Dec 2025

8/10 Good

Jean

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great resort, amenities, and beach access. Not enough beach umbrellas/chairs compared to people (we showed up at 8:30 am and got the last 3 beach chairs). Buffets had great options for food, but the restaurants on-site were really lacking in terms of flavour & quality.
Stayed 3 nights in Feb 2026

6/10 Okay

Barbra

Stayed 1 night in Feb 2026

8/10 Good

Peter

Liked: Cleanliness, staff & service
Room was very nice. Staff very friendly and helpful
Stayed 3 nights in Feb 2026

10/10 Excellent

Azmery

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay! We were doubtful about a 4 star resort but it exceeded all our expectations! Room was amazing, we got the ocean view and we woke up watching sunrise and sunset and the beach! Staff was nice and kind too, most of them spoke english so it was convenient for us. There were couple restaurants and bars near the beach which was also convenient! Food was average tho. Overall great experience will visit again for sure!!
Stayed 4 nights in Feb 2026

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Emporio was overall very good, which is why I would rate it 4 out of 5. The highlight was definitely the ocean-view room. The proximity to the sea is absolutely beautiful and incredible. Waking up and seeing the ocean so close truly makes a difference and elevates the entire experience. The room was comfortable, clean, and well maintained. You can tell they take care of the essentials, which is always appreciated. The staff was friendly and helpful throughout my stay. From check-in to service in the common areas, everyone was willing to assist and made the experience pleasant. As for the buffet, although it looks appealing and offers a wide variety of options, the flavor could be improved. I tried both the dinner and breakfast buffets, and in both cases I felt that while the selection is generous and adequate, the focus seems to be more on providing volume rather than standout quality. The food isn’t bad, but it lacks flavor. Overall: excellent location, spectacular ocean views, comfortable and clean rooms, and attentive staff , with some room for improvement in the food quality. Still, it was a good experience.
Stayed 2 nights in Feb 2026

10/10 Excellent

Yanira

Stayed 3 nights in Feb 2026

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, amenities
We stayed at the Emporio Cancun Feb 4-11, 2026, & had a great time. Staff - Everyone we met was friendly & helpful. They all spoke enough English to make up for our very weak Spanish. Food - We really liked the buffets, especially breakfast & dinner. Lots of selection, and we liked almost everything we tried. À la carte restaurants - Really liked Fasano (Argentinan food). The Italian restaurant, Bocali, was not good at all though. The staff were nice but the food was terrible. Room - Had everything we needed. Had an issue w one bed not being clean when we arrived & the mini fridge didn’t work (we asked for it to be fixed/replaced, but it never was). We also didn’t know we were supposed to have bottled water in the room until after our first stay over service & by then we’d already bought a $10 USD bottle of water from the over-priced store in the resort (ouch!). If you don’t have water in your room when you arrive, make sure to request it & save yourself some money. Pools - Nice but pretty cold while we were there (sounds normal based on the time of our visit). The ocean was actually warmer so that’s where we did all our swimming. It was nice to hang out around the pools though & it allowed for great service from the staff. We really enjoyed renting the cabanas. Make sure to get all-inclusive though. Even w/out alcohol, the buffets cost too much to be able to save money by not getting all-inclusive. Overall, we liked our stay and would stay here again.
Stayed 7 nights in Feb 2026

8/10 Good

Keith

Overall pleased with the hotel. Rooms could’ve been cleaner, balcony wasn’t cleaned unless we asked (bird poop all over the cushions).
Stayed 8 nights in Feb 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptionally. Room was clean.
Stayed 5 nights in Feb 2026

10/10 Excellent

Abel Serrano

Liked: Cleanliness, amenities, property conditions & facilities
All good no complaints
Stayed 4 nights in Feb 2026

6/10 Okay

Stanislava

Traveled with partner
Liked: Cleanliness
Loved the place and food was amazing! Unfortunately, both the pools and jacuzzis were freezing cold the entire stay. Combined with the windy weather, no one was using them and it took away from the overall vacation experience.
Stayed 5 nights in Feb 2026

10/10 Excellent

Custodio

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Jan 2026

8/10 Good

grace

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and the room was very clean
Stayed 5 nights in Feb 2026

8/10 Good

Jen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean, comfortable rooms. Good staff.
Stayed 4 nights in Feb 2026

10/10 Excellent

Amber

Stayed 5 nights in Feb 2026

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, amenities
Room cleanliness was great! Minor things like a few old furniture/mirrors, and the construction going on in the main area would stop it from being a 5/5 review
Stayed 1 night in Feb 2026

10/10 Excellent

Jose

Stayed 4 nights in Feb 2026