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Altitude at Krystal Grand Cancun - All inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools

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Photo gallery for Altitude at Krystal Grand Cancun - All inclusive

View from property
4 outdoor pools, sun loungers
View from property
Terrace/patio
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa

Explore the area

View in a map
Boulevard Kukulcan km 8.5, Cancun, QROO, 77500
  • Place, Gaviota Azul Beach
    ‪1 min walk‬
  • Place, Cancun Convention Center
    ‪8 min walk‬
  • Place, Forum Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪79 min drive‬

Room options

View all photos for Altitude Suite Double

Altitude Suite Double | Living area | Flat-screen TV

Altitude Suite Double

8.4 out of 10
Very good
(29 reviews)
  • 548 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Altitude Corner Suite Partial View

Altitude Corner Suite Partial View | Minibar, in-room safe, desk, soundproofing

Altitude Corner Suite Partial View

7.0 out of 10
Good
(4 reviews)
  • 603 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Suite Ocean Front

Altitude Suite Ocean Front | Living area | Flat-screen TV

Altitude Suite Ocean Front

8.8 out of 10
Excellent
(54 reviews)
  • 548 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Corner Suite Ocean Front

Minibar, in-room safe, desk, soundproofing

Altitude Corner Suite Ocean Front

9.0 out of 10
Wonderful
(18 reviews)
  • 603 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Master Suite

Altitude Master Suite | Minibar, in-room safe, desk, soundproofing

Altitude Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 1055 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Minibar, in-room safe, desk, soundproofing

Room Standard

  • 473 sq ft
  • Sleeps 2

View all photos for Suite Standard with Sea View

Minibar, in-room safe, desk, soundproofing

Suite Standard with Sea View

  • 548 sq ft
  • Sleeps 2

View all photos for Suite Standard with Ocean View

Minibar, in-room safe, desk, soundproofing

Suite Standard with Ocean View

  • 548 sq ft
  • Sleeps 2

View all photos for Suite Master with Ocean View

Minibar, in-room safe, desk, soundproofing

Suite Master with Ocean View

  • 548 sq ft
  • Sleeps 4

Suite Standard with Ocean View

  • 548 sq ft
  • Sleeps 2

View all photos for Room Standard with Street View

Minibar, in-room safe, desk, soundproofing

Room Standard with Street View

  • 473 sq ft
  • Sleeps 4

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About the neighborhood

Cancun

Located in Zona Hotelera, Altitude at Krystal Grand Cancun - All inclusive is adjacent to Gaviota Azul Beach and within a 5-minute walk of other popular sights like Cancun Convention Center. This 100-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 8 restaurants.

What's nearby

  • Gaviota Azul Beach - 1 min walk - 0.1 miles
  • Cancun Convention Center - 8 min walk - 0.5 miles
  • Plaza Caracol Mall - 9 min walk - 0.5 miles
  • Forum Beach - 9 min walk - 0.5 miles
  • Caracol Beach - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Lobby Bar - ‬2 min walk
  • ‪Vips - ‬4 min walk
  • ‪Tradewinds - ‬2 min walk
  • ‪Coral Café - ‬3 min walk
  • ‪Mediterraneo - ‬2 min walk

About this property

Altitude at Krystal Grand Cancun - All inclusive

Luxury property on the beach, with 4 outdoor pools
Guests of Altitude at Krystal Grand Cancun - All inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. If you decide to drive, there's free valet parking. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include a gym, a steam room, and free WiFi in public areas.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include balconies, minibars, and espresso makers.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Beach House Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
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The price is $298
Nov 30 - Dec 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Altitude Lounge
  • Ayami
  • Le Délice
  • Risotto
  • Take a Bite

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Altitude Krystal Grand Punta Cancun All Inclusive
Altitude Krystal Grand Punta All Inclusive
Altitu Krystal Punta Inclusiv

Frequently asked questions

Will I find all-inclusive rate plans at Altitude at Krystal Grand Cancun - All inclusive?

Altitude at Krystal Grand Cancun - All inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Altitude at Krystal Grand Cancun - All inclusive?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Altitude at Krystal Grand Cancun - All inclusive on Dec 17, 2025 start from $345.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Altitude at Krystal Grand Cancun - All inclusive?

Altitude at Krystal Grand Cancun - All inclusive provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to see within easy reach of Altitude at Krystal Grand Cancun - All inclusive?

This property is situated in Zona Hotelera, just steps from Gaviota Azul Beach and Hotel Zone Beaches, and within a short walk of Forum Beach. You'll also find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Will I be able to park at Altitude at Krystal Grand Cancun - All inclusive?

Yes, uncovered valet parking is offered for free at the all-inclusive property.

Is a spa located at Altitude at Krystal Grand Cancun - All inclusive?

Beach House Spa is the property's spa and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Altitude at Krystal Grand Cancun - All inclusive have a casino at the property?

No, Altitude at Krystal Grand Cancun - All inclusive doesn't have a casino.

Will I find an indoor pool at Altitude at Krystal Grand Cancun - All inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

What amenities will couples enjoy at Altitude at Krystal Grand Cancun - All inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 4 outdoor pools, a poolside bar, and 8 restaurants.

Are there hot tubs at Altitude at Krystal Grand Cancun - All inclusive?

No, but this all-inclusive property does have a steam room.

Does Altitude at Krystal Grand Cancun - All inclusive feature a restaurant that includes a breakfast menu?

Yes, Altitude at Krystal Grand Cancun - All inclusive has 8 restaurants, and serves free cooked-to-order breakfasts each morning.

Does Altitude at Krystal Grand Cancun - All inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Altitude at Krystal Grand Cancun - All inclusive.

Are there connecting rooms at Altitude at Krystal Grand Cancun - All inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

What is the closest airport to Altitude at Krystal Grand Cancun - All inclusive?

The closest major airport to Altitude at Krystal Grand Cancun - All inclusive is Cancun Intl. Airport (CUN), which is 14.8 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Altitude at Krystal Grand Cancun - All inclusive?

Yes, every guestroom at Altitude at Krystal Grand Cancun - All inclusive comes with a balcony with some featuring ocean or city views.

Does Altitude at Krystal Grand Cancun - All inclusive offer wedding services?

There are wedding services available at Altitude at Krystal Grand Cancun - All inclusive if that's in your vacation plans.

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