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Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

5.0 out of 5.0

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

5.0 out of 5.0

Recent guest reviews

Service was outstanding. Everyone was friendly and helpful. The food was excellent as well.

Fantastic resort. Staff was very friendly. Food was excellent. I will definitely go back.

The hotel and staff were amazing! We are definitely going to make that a regular vacation spot!!

Everything is absolutely top notch. The drinks were all original brand name stuff, none of them were watered down. Food was amazing in all of the restaurants. Pool are clean, well maintained and not crowded. Beach is just paradise. Hotel staff were the most accommodating, polite people I've met. Everyone is there to help in any way they can. We'll be back again!

We went to celebrate my husband's milestone birthday. The staff went over and beyond to make sure we had all we needed and more!

Beautiful spacious room. Facilities never seemed crowded

This is our second stay in Cancun, first stay with Hyatt Ziva. We prefer adult only resorts, and stayed in the turquoise tower. We did not even notice the kids at this resort! It was great. The dolphins are beautiful and centrally locates so you see them often. The pools are great. The only issue is that the restaurants take a while to get your food, but the buffet is amazing so we ate there often. Sofia at the buffet is so friendly and makes you feel very welcome.

This was by far THE nicest place we have ever stayed. Everything from the beach, the food, the staff, the drinks, the room were all perfect and we are already planning our next trip back! I don't think we will ever be able to vacation anywhere else now that we've been here!

Amazing resort, staff was friendly & always helpful!

We've been to Cancun several times before but this was our absolute best hotel experience. The customer service is outstanding and staff genuinely care about the guests' well-being. We felt cared for and attended to throughout our entire stay. Our butlers decorated our suite for my wife's birthday and she was overwhelmed. Not only that, unbeknownst to me, Daniel and Irma (Punta Vista Pool and Bar) prepared a poolside birthday surprise for my wife including flutes of champagne and strawberries, a personalized birthday brownie and her favorite tequila ... a totally unexpected and thoughtful gesture. We met so many beautiful people from all over the world too. If you need peace and luxury, fine dining, exclusive rooftop infinity pools and bars, butler service and beautiful clean beaches and friendly people, this is the place to be!!!

Blvd. Kukulcan, Manzana 51, Lote. 7 Cancun QROO

Hotel highlights

  • Walking distance to Delphinus Dreams and Forum Beach
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Zona Hotelera, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is adjacent to Delphinus Dreams and within a 5-minute walk of other popular sights like Forum Beach. This 160-room, 5-star property has private in-room spa tubs along with a full-service spa and an outdoor pool.


Dining

There are ample dining options with 8 onsite restaurants, including Lorenzo's, which specializes in Italian cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

Guests can expect to find free WiFi and 48-inch a flat-screen TV with digital channels. The bathroom offers a rainfall showerhead, hair dryers, and designer toiletries. Other standard amenities include private spa tub, free minibar items, and a furnished balcony.


Property features

Guests of Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive enjoy a full-service spa, an outdoor pool, and a fitness center. Free valet parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this adults-only property include an outdoor tennis court, a rooftop terrace, and free WiFi in public areas.

Room options

Turquoize Sky Swim Up Ocean Front Master Double

Queen 2 | Sleeps 4

Turquoize Sky Ocean Front Master King

King 1 | Sleeps 3

Turquoize Sky Ocean Front Master Double

Queen 2 | Sleeps 4

Turquoize Ocean Front Master Double

Queen 2 | Sleeps 4

Guest reviews for Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Everyone (34) Couples (2)
5
Everyone

By on Jun 11, 2019

Review comment responded on Jun 12, 2019

Dear guest, Thank you for taking the time to write a review of your recent stay and for choosing Hyatt Ziva Cancun All-Inclusive Resort as host for your vacation; we are delighted to know the level of service you received from the staff members was consistently first class and exceeded your Turquoize Adults-Only Experience expectations. We genuinely hope to have the pleasure of welcome you again soon. Sincerely, with a Service from the Heart.

5
Everyone

By on May 28, 2019

Review comment responded on Jun 4, 2019

Dear guest, Thank you for taking the time to write a review of your recent stay and for choosing Hyatt Ziva Cancun as host for your vacation; we are delighted to know the level of service you received from the staff members was consistently first class and exceeded your Turquoize Adults-Only Experience expectations. We genuinely hope to have the pleasure of welcome you again soon. Sincerely, with a Service from the Heart.

5
Everyone

By on May 11, 2019

Review comment responded on May 17, 2019

Dear guest, Thank you for taking the time to write a review of your recent stay and for choosing Hyatt Ziva Cancun as host for your vacation; we are delighted to know the level of service you received from the team members was consistently first class and exceeded your Turquoize Adults-Only Experience expectations. We genuinely hope to have the pleasure of welcome you again soon. Sincerely, with a Service from the Heart.

5
Everyone

By on May 8, 2019

Review comment responded on May 9, 2019

Dear guest, Thank you for taking the time to write a review of your recent stay and for choosing Hyatt Ziva Cancun as host for your vacation; we are delighted to know the level of service you received from the team members was consistently first class and exceeded your Turquoize Adults-Only Experience expectations. We genuinely hope to have the pleasure of welcome you again soon. Sincerely, with a Service from the Heart.

5
Everyone

By on Mar 28, 2019

Review comment responded on Apr 2, 2019

Dear guest, Thank you for taking the time to write a review of your recent stay and for choosing Hyatt Ziva Cancun as host for your vacation; we are delighted to know the level of service you received from the team members was consistently first class and exceeded your Turquoize Adults-Only Experience expectations. We genuinely hope to have the pleasure of welcome you again soon. Sincerely, with a Service from the Heart.

5
Partner Couples

Service was outstanding. Everyone was friendly and helpful. The food was excellent as well.

By , from Birmingham, MI on Mar 20, 2019

Review comment responded on Mar 29, 2019

Hi PN, Thank you for taking the time to write a review of your recent stay and for choosing Hyatt Ziva Cancun as host for your vacation; we are delighted to know the level of service you received from the staff members was consistently first class and exceeded your Turquoize Adults-Only Experience expectations. We genuinely hope to have the pleasure of welcome you again soon. Sincerely, with a Service from the Heart.

5
Everyone

By on Mar 10, 2019

Review comment responded on Apr 2, 2019

Dear guest, Thank you for taking the time to write a review of your recent stay and for choosing Hyatt Ziva Cancun as host for your vacation; we are delighted to know the level of service you received from the team members was consistently first class and exceeded your Turquoize Adults-Only Experience expectations. We genuinely hope to have the pleasure of welcome you again soon. Sincerely, with a Service from the Heart.

4
Everyone

By on Feb 14, 2019

Review comment responded on Apr 2, 2019

Dear guest, Thank you for taking the time to write a review of your recent stay and for choosing Hyatt Ziva Cancun as host for your vacation; we are delighted to know the level of service you received from the team members was consistently first class and exceeded your Turquoize Adults-Only Experience expectations. We genuinely hope to have the pleasure of welcome you again soon. Sincerely, with a Service from the Heart.

5
Everyone

By on Dec 21, 2018

Review comment responded on Dec 31, 2018

Dear guest, Thank you for taking the time to write a review of your recent stay and for choosing Hyatt Ziva Cancun as host for your vacation; we are delighted to know the level of service you received from the staff members was consistently first class and exceeded your Turquoize Adults-Only Experience expectations. We genuinely hope to have the pleasure of welcome you again soon. Sincerely, with a Service from the Heart.

5
Everyone

By on Dec 17, 2018

Review comment responded on Dec 31, 2018

Dear guest, Thank you for taking the time to write a review of your recent stay and for choosing Hyatt Ziva Cancun as host for your vacation; we are delighted to know the level of service you received from the staff members was consistently first class and exceeded your Turquoize Adults-Only Experience expectations. We genuinely hope to have the pleasure of welcome you again soon. Sincerely, with a Service from the Heart.

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, QROO 77500