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Recent guest reviews

Staff was very nice and helpful. Property is beachfront. Had a wonderful time at this hotel. They give complimentary bottled water every day. Bus stop is just outside the hotel which is convenient.

Property very clean, staff friendly, a lot of great palm trees.

I loved the location. It was quiet and yet close enough to the other attractions that we didn't feel like we were missing anything.

Everyone at all levels super friendly & helpful. Best beach in Cancun. Hospital clean facility and a great Le Cap restaurant and great chef Jesus. Very nice & comfortable rooms. Very well managed & great concierge service.

Great location! The beach is awesome! But the quality of the drinks are not matched with the cost! Breakfast too expensive but good

Everything was wonderful and customer services was a 10 +

Loved everything! We have been to Cancun 7 times over the last 3 years, and will only stay at the Interconntinental Presidente. The beach is the best beach — by far - in all of Cancun. Huge beach, never crowded, crystal clear and calm water, flour-like sand. Service of the hotel is fantastic everywhere and everyone is very friendly — head of service/concierge Adolfo is the extremely professional and a highlight of the property; the beach/pool server Bernardo and Pool Manager Javier are on top of everything on the beach and by the pool; Bartender Elezar is another star example of the superb service of the fantastic hotel. The hotel rooms are extremely clean, well maintained and very large with great views. We had a Club level suite with access to the club room for breakfast and evening drinks/appetizers which was very nice (Israel was yet another great person that served us each evening and did a fantastic job). Again, a fantastic property, in a great location and stellar people that run it — cannot wait until we head back to Presidente!

Property located on the best beach in Cancun. Resort in all areas kept immaculately clean. Staff at all levels go out of their way to be friendly & helpful. Chef Jesus is a treasure and very talented chef. General Manager Patrick has everything running well and employees happy. Head Concierge Adolfo does a great job managing all guest services along with his well trained staff. Rooms are up to date and very comfortable. The Spa is very good. This is a Resort that we return to very often for many years.

Beautiful hotel. The staff was great. Very quiet hotel. I recommend this hotel for couples and older people.

Staff, Service, Room, Beach Amenities can get better. Should have fun activities planned by hotel staff.

Great. Close to a wonderful beach. Friendly staff.

gret accommodations with a great facility. This hotel is perfectly located with a fabulous beach! the staff is eager to help and accommodate our every need. This is our fourth stay. Each of our previous stays was for six days and five nights. We feel at home there and will retrun very soon!>

There was bad smell coming out of the bathroom, disturbing.

Boulevard Kukulkan KM 7.5 Cancun QROO

Hotel highlights

  • Walking distance to Caracol Beach and Cancun Convention Center
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Zona Hotelera, InterContinental Presidente Cancun Resort is a leisurely stroll from popular sights such as Caracol Beach and Cancun Convention Center. This 300-room, 4-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and a 24-hour fitness center.


Dining

Enjoy dining at Le Cap, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.


Rooms

An LCD TV comes with satellite channels and pay movies, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a minibar, a coffee maker, and a safe.


Property features

Guests staying at InterContinental Presidente Cancun Resort enjoy access to 2 outdoor pools, a 24-hour fitness center, and 5 spa tubs. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, a meeting room, and a business center.

Room options

Deluxe Ocean Front

Full 2 | King 1 | Sleeps 4

Deluxe Suite, Oceanfront

Full 2 | King 1 | Sleeps 4

Deluxe Lagoon

Full 2 | King 1 | Sleeps 4

Club Lagoon View

Full 2 | King 1 | Sleeps 4

Guest reviews for InterContinental Presidente Cancun Resort

Everyone (43) Couples (110) Business (5) Family (48) Other (12) Friends (28)
5
Partner Couples

Staff was very nice and helpful. Property is beachfront. Had a wonderful time at this hotel. They give complimentary bottled water every day. Bus stop is just outside the hotel which is convenient.

By , from Anaheim, CA on Sep 28, 2019

Review comment responded on Sep 30, 2019

Dear Maria, Thanks for choosing Presidente InterContinental Cancun Resort. I'm pleased to hear you enjoyed your recent stay with us. We value your opinion, as this commits us to maintain and continuously improve our quality and service standards. We hope you choose to stay with us again.

5
Partner Couples

Property very clean, staff friendly, a lot of great palm trees.

By on Sep 7, 2019

Review comment responded on Sep 9, 2019

Dear Guest, Thank you for choosing Presidente InterContinental Cancun Resort. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

4
Families

I loved the location. It was quiet and yet close enough to the other attractions that we didn't feel like we were missing anything.

By on Jul 12, 2019

Review comment responded on Jul 13, 2019

Dear AJ, Thanks for choosing Presidente InterContinental Cancun Resort. We appreciate you take part of your time to share with us your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

5
Everyone

By on Jul 12, 2019

5
Everyone

By on Jul 9, 2019

5
Everyone

By on Jun 25, 2019

5
Everyone

Everyone at all levels super friendly & helpful. Best beach in Cancun. Hospital clean facility and a great Le Cap restaurant and great chef Jesus. Very nice & comfortable rooms. Very well managed & great concierge service.

By on Jun 12, 2019

Review comment responded on Jun 13, 2019

Dear Guest, Thank you for choosing Presidente InterContinental Cancun Resort. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so I will share your feedback with our team specially to our Chef Jesús. We hope you will visit us again.

3
Partner Couples

Great location! The beach is awesome! But the quality of the drinks are not matched with the cost! Breakfast too expensive but good

By on Apr 9, 2019

Review comment responded on Apr 9, 2019

Dear Guest, Thanks for your candid review of our hotel. I'm pleased to hear you enjoyed our beautiful beach and our installations. We appreciate your comments and we will share these with our team so that we can continue to improve our services. We hope you will visit us again.

5
Partner Couples

Everything was wonderful and customer services was a 10 +

By on Apr 1, 2019

Review comment responded on Apr 1, 2019

Dear Guest, Thank you for your review of our hotel. I'm pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value ypur feedback. We hope you will visit us again.

5
Families Family with small children

Loved everything! We have been to Cancun 7 times over the last 3 years, and will only stay at the Interconntinental Presidente. The beach is the best beach — by far - in all of Cancun. Huge beach, never crowded, crystal clear and calm water, flour-like sand. Service of the hotel is fantastic everywhere and everyone is very friendly — head of service/concierge Adolfo is the extremely professional and a highlight of the property; the beach/pool server Bernardo and Pool Manager Javier are on top of everything on the beach and by the pool; Bartender Elezar is another star example of the superb service of the fantastic hotel. The hotel rooms are extremely clean, well maintained and very large with great views. We had a Club level suite with access to the club room for breakfast and evening drinks/appetizers which was very nice (Israel was yet another great person that served us each evening and did a fantastic job). Again, a fantastic property, in a great location and stellar people that run it — cannot wait until we head back to Presidente!

By , from Ohio on Mar 29, 2019

Review comment responded on Mar 29, 2019

Dear Guest, Thanks for choosing Presidente InterContinental Cancún. I'm pleased to hear you enjoyed your stay with us. It's something that our staff takes great pride in, so we value your feedback. Hope to see you soon again!

InterContinental Presidente Cancun Resort

Boulevard Kukulkan KM 7.5, Cancun, QROO 77500
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