Hotel Plaza Caribe

3.0 star property
Hotel with 2 outdoor swimming pools, a quick walk to Las Palapas Park

Choose dates to view prices

Photo gallery for Hotel Plaza Caribe

Relax by the serene pool surrounded by palm trees and lounge chairs.
Relax in our welcoming lobby, featuring a reception desk, seating area, and lush greenery.
Enjoy a serene view of the pool and palm trees from the large window in this stylish room.
Two single beds with white linens and dark brown headboards, a small table and chair, and a wall-mounted light fixture.
Surrounded by lush greenery, this tranquil outdoor space features a variety of tropical plants and a building in the background.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Las Palapas Park
    ‪5 min walk‬
  • Benito Juarez Municipal Building
    ‪6 min walk‬
  • Plaza 28
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

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Room options

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Quadruple Room, Multiple Beds, Non Smoking

  • 183 sq ft
  • Sleeps 8
  • 4 Double Beds

Superior Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds, Non Smoking, Pool View

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Pool View

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(24 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

Family Triple Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 183 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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About the neighborhood

Cancun

Located in Downtown Cancun, Hotel Plaza Caribe is within a 5-minute walk of popular attractions such as Cristo Rey Church and Las Palapas Park. This 134-room hotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Mercado 23 - 3 min walk - 0.2 miles
  • Las Palapas Park - 5 min walk - 0.3 miles
  • Benito Juarez Municipal Building - 6 min walk - 0.4 miles
  • Plaza 28 - 14 min walk - 0.8 miles
  • Plaza Las Americas - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Ty-Coz - ‬4 min walk
  • ‪La Parrilla - ‬5 min walk
  • ‪Church's Chicken - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪La fonda de la tulum - ‬5 min walk

About this property

Hotel Plaza Caribe

Hotel with 2 outdoor swimming pools, a quick walk to Las Palapas Park
Guests staying at Hotel Plaza Caribe enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include conference space, laundry facilities, and a ballroom.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters. Desks and wardrobes or closets are other standard amenities.
2 outdoor swimming pools are on site along with a children's pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 180 for adults and MXN 180 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Frequently asked questions

What can I see near Hotel Plaza Caribe?

This hotel is situated in Downtown Cancun within a 10-minute walk of Las Palapas Park, Cristo Rey Church, and Mercado 23. You'll also find Plaza 28 and Plaza Las Americas within a short drive.

Is there parking available at Hotel Plaza Caribe?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Hotel Plaza Caribe feature a casino at the property?

No, Hotel Plaza Caribe doesn't have a casino.

Is there an indoor pool at Hotel Plaza Caribe?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Hotel Plaza Caribe?

Couples staying at this hotel will appreciate amenities like a down comforter as well as 2 outdoor pools and a restaurant.

Are there hot tubs at Hotel Plaza Caribe?

No, there isn't a spa tub at this hotel.

Does Hotel Plaza Caribe feature a restaurant that includes a breakfast menu?

Yes, Hotel Plaza Caribe serves continental breakfast each morning for a surcharge from its restaurant.

Does Hotel Plaza Caribe allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Plaza Caribe.

Does Hotel Plaza Caribe have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Plaza Caribe?

The closest major airport to Hotel Plaza Caribe is Cancun Intl. Airport (CUN), which is 11.2 mi away (21 minutes by car).

Are there rooms with balconies at Hotel Plaza Caribe?

No, at Hotel Plaza Caribe, there aren't any guestrooms that list a balcony.

Does Hotel Plaza Caribe have a wedding venue?

There are wedding services available at Hotel Plaza Caribe if that's in your vacation plans.

Hotel Plaza Caribe Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 307 out of 1003 reviews
Rating 8 - Good. 341 out of 1003 reviews
Rating 6 - Okay. 198 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 65 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Gerardo

The humidity in the room was quite uncomfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acess to the the aifrport and Tren Maya by shuttle from ADO station
Stayed 1 night in Apr 2025

6/10 Okay

Susanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room was ok for 1 night; clean but worn. next to ado bus terminal. Big negative was extremely load machine somewhere outside the room 240 which made sleeping difficult.
Stayed 1 night in Apr 2025

6/10 Okay

Oscar

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gustavo Arranaga

It was great, small rooms but great I'll definitely be back
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa, Trenton

Stayed 1 night in Mar 2025

8/10 Good

Yining

Traveled with group
Liked: Staff & service
Good location in downtown, easy access to nearby place. The bed sheet is quite humid, feeling not that good. The hair dryer is not provided solely for each room, and it can be borrowed from front desk. Overall worth for the price.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alaa

Liked: Staff & service
Disliked: Property conditions & facilities
It was OK
Stayed 5 nights in Jan 2025

10/10 Excellent

Karen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the kids. Lots to do in the splash pool, watching the peacocks, parrots and resident cats. Staff was very friendly and helpful. Place was very clean. Across from ADO bus station.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher, Houma

Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa, Trenton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient from the bus station.
Stayed 1 night in Mar 2025

6/10 Okay

wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities
I always stay here but this last time the room needed to b updated and more care when replacing things door was broken keylock hardly worked and keycard had to b put in about ten times to unlock. The toilet seat was too small for toilet and the room could use refreshing. I hope the hotel does update all the rooms and not just some because I love this place it’s convenient and I appreciate the staff
Stayed 3 nights in Mar 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room damp, high prices for food and drinks, dirty pool, no fridge, no complementary coffee in the morning. Close to ADO.
Stayed 1 night in Mar 2025

10/10 Excellent

Elmer

Traveled with partner
Liked: Cleanliness, staff & service
Close to Ado. Restaurant good food. Nice pool area and splash pad for little kids.
Stayed 1 night in Mar 2025

2/10 Terrible

Martha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We walked into our room and it smelled - musty and the pillow cases were too small for king size pillows. The bed linen worn. There was a used towel on the floor near the door. It looked like a room that should be rented by the hour ! We left and returned to front desk and checked out - took a cab to other hotel. We should’ve known when the front desk clerk hands you the remote control, and the air conditioning control when you pay. We never received any funds back because we had entered the room even though we did not stay more than 10 minutes.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mary Lou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens and the pool area are so relaxing. We noticed the sitting area above the restaurant, very relaxing. It shout be used more. This property has many relaxing area to enjoy. Ate at the restaurant on this trip, food was good, great ambience!
Stayed 1 night in Mar 2025

6/10 Okay

Raphaël

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Just in front of Ado Bus Station, but still a quiet place. Downtown center. Close to the beach and ferry. The pool was very nice. The room is OK but the bed sheets were always humid even with the air conditionning on. We tried the mode "remove humidity" but we started hearing water dripping within the walls, so we stoped that mode. Everyday, we had to go to the reception to reactivate the key after the maid passed... The breakfast was ok, the bacon and potatoes were uncooked, cold toast, but the eggs were good. The waitress was very nice.
Stayed 3 nights in Feb 2025

8/10 Good

wendy

Traveled with family
Stay here frequently affordable and convenient to bus etc.
Stayed 4 nights in Feb 2025

10/10 Excellent

Monica

Traveled with partner
The location right across from the ADO bus station
Stayed 2 nights in Feb 2025

10/10 Excellent

alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my go to place in Cancun. Nice rooms, pool and gardens. It' right by the bus station downtown but it is very quiet. It now has a waterpark for the kiddies which is new since I was last here as ell as the regular pool.
Stayed 4 nights in Feb 2025

6/10 Okay

Abul

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Christopher

Comfy bed slept well no safety box in room
Stayed 1 night in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025