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Hotel Plaza Caribe

3.0 star property

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Photo gallery for Hotel Plaza Caribe

2 outdoor pools, sun loungers
Executive Room, 2 Double Beds, Non Smoking, Pool View | Down comforters, desk, iron/ironing board, free WiFi
Premium Room, 2 Double Beds, Non Smoking, Pool View | Down comforters, desk, iron/ironing board, free WiFi
Food court
2 outdoor pools, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪5 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | Down comforters, desk, iron/ironing board, free WiFi

Superior Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(23 reviews)
  • 162 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 2 Double Beds, Non Smoking, Pool View

Executive Room, 2 Double Beds, Non Smoking, Pool View | Down comforters, desk, iron/ironing board, free WiFi

Executive Room, 2 Double Beds, Non Smoking, Pool View

  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Down comforters, desk, iron/ironing board, free WiFi

Executive Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(31 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Non Smoking, Pool View

Premium Room, 2 Double Beds, Non Smoking, Pool View | Down comforters, desk, iron/ironing board, free WiFi

Premium Room, 2 Double Beds, Non Smoking, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Triple Room, Multiple Beds, Non Smoking

Family Triple Room, Multiple Beds, Non Smoking | Down comforters, desk, iron/ironing board, free WiFi

Family Triple Room, Multiple Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Cancun

Located in Downtown Cancun, Hotel Plaza Caribe is within a 5-minute walk of popular attractions such as Cristo Rey Church and Las Palapas Park. This 134-room, 3-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Mercado 23 - 3 min walk - 0.2 miles
  • Las Palapas Park - 5 min walk - 0.3 miles
  • Benito Juarez Municipal Building - 8 min walk - 0.5 miles
  • Mercado 28 - 11 min walk - 0.6 miles
  • Plaza 28 - 16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Subway - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Subway - ‬1 min walk
  • ‪Fish n' Fries - ‬5 min walk
  • ‪Sanborns Café - ‬4 min walk

About this property

Hotel Plaza Caribe

Guests staying at Hotel Plaza Caribe enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include conference space, laundry facilities, and a banquet hall.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters. Desks and wardrobes or closets are other standard amenities.
2 outdoor swimming pools are on site along with a children's pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 190 for adults and MXN 190 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 190 for adults and MXN 190 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Frequently asked questions

What can I see near Hotel Plaza Caribe?

This hotel is situated in Downtown Cancun within a 10-minute walk of Las Palapas Park, Mercado 23, and Mercado Ki Huic. You'll also find Plaza Las Americas and Puerto Cancun Marina Town Center within a short drive.

Is parking available on site at Hotel Plaza Caribe?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Hotel Plaza Caribe feature a casino at the property?

No, Hotel Plaza Caribe doesn't have a casino.

Is there an indoor pool at Hotel Plaza Caribe?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Hotel Plaza Caribe?

Couples staying at this hotel will appreciate amenities like a down comforter as well as 2 outdoor pools and a restaurant.

Does Hotel Plaza Caribe have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Plaza Caribe feature a restaurant that includes a breakfast menu?

Yes, Hotel Plaza Caribe serves continental breakfast each morning for a surcharge from its restaurant.

Does Hotel Plaza Caribe allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Plaza Caribe.

Does Hotel Plaza Caribe have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Plaza Caribe?

The closest major airport to Hotel Plaza Caribe is Cancun Intl. Airport (CUN), which is 11.2 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Hotel Plaza Caribe?

No, you won't find guestrooms with balconies at Hotel Plaza Caribe.

Does Hotel Plaza Caribe have a wedding venue?

There are wedding services available at Hotel Plaza Caribe if that's in your vacation plans.

Hotel Plaza Caribe Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 352 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 184 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Hans

Liked: Property conditions & facilities
Good spot for one night stay on arrival.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
We normally stay there as it is near bus station.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Frances

Liked: Cleanliness
Disliked: Amenities
Convenient to bus terminal..
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Judith Ann

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the staff is very nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

yair

Liked: Cleanliness, amenities, property conditions & facilities
Despite being right across from the bus terminal the hotel was very quite. Great location. The room was a bit small but the gardens and pool made up for it. A great place for arrivals.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Denita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Harley

Liked: Cleanliness, staff & service, amenities
Room was old style but in good condition. Staff was friendly helpful. Breakfast was very good.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Donnie

It was clean and in good shape. Love that it’s close to the ADO
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mostafa

Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 1 night in Nov 2025
Verified

8/10 Good

Zach

Liked: Cleanliness
Cool hotel, was there on new years eve so it was quite busy but the room was nice enough, smart tv, comfy bed, fine for the price!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Joyce

Liked: Cleanliness, staff & service
Not what a lot of Americans demand but we love it. Clean enough, great location.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Cecelia

Liked: Cleanliness, staff & service
The room was clean and bed nice and comfy. Restaurant was good , just very simple food. The place was a convenient night stay next to the Central Ado bus station. The hotel is old and worn a bit but super quiet
Stayed 1 night in Jan 2026
Verified

8/10 Good

Linghong

Liked: Cleanliness, amenities
Great location. just cross the ado bus terminal, friendly staff. dislike the bathroom.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Comfortable restaurant in A1 location if needing the ADO bus station. Good restaurants close by and an excellent pool area.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staff was great. We checked in late and there were no issues
Stayed 1 night in Jan 2026
Verified

8/10 Good

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
food was good and reasonable price
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
We will come back.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
Underwhelming hotel across a plaza from bus station. Served its purpose.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ernie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. It was nice to get a room on the main floor for a change (no elevators). Staff were very nice as usual. Beautiful grounds around the pool. Comfortable beds, good food. The big thing is it's right across the street from the ADO bus station. Off to Merida we went!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jalal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Room was clean, but the hotel needs to be updated and repaired.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location just across Ado. We stayed only one night but all was great. Place was clean and the staff very kind. we arrived at almost midnight, we found a tacos stand outside that was great! We suggest the hotel bar to stay open later 😁
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, friendly staff.
Stayed 1 night in Apr 2025
Verified

8/10 Good

wendy

Stay here frequently affordable and convenient to bus etc.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Kornel

.
Stayed 1 night in Mar 2026

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