Cancun Bay All Inclusive Hotel

Family fun on the beach, with 2 outdoor pools, near Puerto Cancun Marina Town Center

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

5 restaurants, breakfast, lunch, dinner served; international cuisine

Superior Room, Ocean View | 1 bedroom, minibar, in-room safe, individually decorated

Overview
Rooms
Location
Policies

Good

Popular amenities

All inclusive
Hot Tub
Bar
Housekeeping

Explore the area

Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500

Playa Tortugas
‪3 min walk‬
Langosta Beach
‪2 min drive‬
Tortuga Beach
‪3 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪26 min drive‬

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Room options

Superior Room, Ocean View

Good

334 sq ft
Ocean view
Sleeps 3
1 Double Bed

Master Suite 3 Bedrooms

1033 sq ft
Sleeps 8
2 Double Beds and 2 King Beds

Junior Suite, 2 Bedrooms

Good

606 sq ft
Sea view
Sleeps 5
2 Double Beds and 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Standard Room

Good

334 sq ft
Sleeps 3
1 Double Bed

About the neighborhood

Cancun

Located in Zona Hotelera within a mile (2 km) of Langosta Beach, Cancun Bay All Inclusive Hotel is within a few miles (5 km) of other popular sights such as Tortuga Beach. This 132-room, 3.5-star hotel welcomes guests with 2 outdoor pools, 5 restaurants, and free self parking.

What's nearby

Playa Tortugas - 3 min walk - 0.2 miles
Langosta Beach - 2 min drive - 1.1 miles
Tortuga Beach - 3 min drive - 2.0 miles
Plaza Las Americas - 7 min drive - 3.7 miles
La Isla Shopping Mall - 12 min drive - 6.3 miles

Getting around

Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

‪Las Hijas de la Tostada - ‬4 min walk
‪Carnitas Michoacán - ‬6 min walk
‪Los Chachalacos - ‬10 min walk
‪Sirenas Raw Bar - ‬11 min walk
‪Beach Bar - ‬9 min walk

About this property

Cancun Bay All Inclusive Hotel

Family fun on the beach, with 2 outdoor pools, near Puerto Cancun Marina Town Center

Cancun Bay All Inclusive Hotel features 2 outdoor pools, a children's pool, and a gym. You can take advantage of free parking, along with an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive hotel include free WiFi in public areas, a hot tub, and meeting rooms.

LCD TVs come with cable channels. Other amenities include balconies or patios, minibars, and coffee makers.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Portuguese, Spanish

Similar properties

Junior Suite, Hot Tub, Ocean View | 1 bedroom, free minibar, in-room safe, blackout drapes

Pool
Breakfast included
All inclusive
Spa

$166 nightly

Jul 27 - Jul 28

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transportation

Area shuttle (surcharge)
Free uncovered self parking on site
Limited onsite parking
Wheelchair-accessible parking available

Food and drink

2 bars/lounges
5 restaurants
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

BBQ Family Style
El Faisan
La Piña
La Vista Sushi Zen
Trattoria

Things to do

2 outdoor pools
Beach volleyball
Billiards/pool table
Children's pool
Gym
Hot tub
Shopping
Table tennis
TV in common areas
Yoga classes

Family friendly

2 outdoor pools
Children's pool
Grocery/convenience store
In-room crib
Laundry facilities
Lifeguards on site
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Conference center (1,970 square feet of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the bay
On the beach
Pool loungers
Pool umbrellas
Terrace

Spa

2 treatment rooms
Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Outdoor treatment areas
Sports massages
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Elevator (29 inch wide door)
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchairs on site

3 floors
5 buildings
Ballroom
Banquet hall
Beaux Arts architecture
Built in 1978
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Lifeguards
Local artist showcase
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Reusable tableware

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib

Bathroom

Hair dryer (on request)
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

Coffee/tea maker
Limited room service
Minibar
Tea bags/instant coffee

Air conditioning
Connecting rooms available
Eco-friendly toiletries
Individual decor
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 55

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: USD 4.16 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out fee: USD 55 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 18 years old.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 6:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Bay Resort All Inclusive

Qbay Cancun Hotel And Suites

Qbay Cancun Hotel Cancun

Cancun Bay All Inclusive

Cancun Bay Resort

Frequently asked questions

Will I find all-inclusive options at Cancun Bay All Inclusive Hotel?

Cancun Bay All Inclusive Hotel is an all-inclusive resort and rates come with all meals and onsite activities. Activities include volleyball, water fitness classes, and dance classes.

Is free cancellation available at Cancun Bay All Inclusive Hotel?

Cancun Bay All Inclusive Hotel provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

What can I see within easy reach of Cancun Bay All Inclusive Hotel?

This hotel is situated in Zona Hotelera within a short 3-minute walk of Playa Tortugas and also 20 minutes on foot from Langosta Beach. You'll also find Puerto Cancun Marina Town Center and Plaza Las Americas within a short drive.

Is there parking available at Cancun Bay All Inclusive Hotel?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is there a spa available at Cancun Bay All Inclusive Hotel?

Spa services at the hotel include deep-tissue massages, Swedish massages, couples treatments, and aromatherapy.

Does Cancun Bay All Inclusive Hotel feature a casino?

No, Cancun Bay All Inclusive Hotel doesn't have a casino.

Is there an indoor pool at Cancun Bay All Inclusive Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 6:00 PM.

Is Cancun Bay All Inclusive Hotel good for couples?

This beachfront hotel offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and an ocean-view restaurant.

Does Cancun Bay All Inclusive Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does Cancun Bay All Inclusive Hotel feature a restaurant that includes a breakfast menu?

Yes, Cancun Bay All Inclusive Hotel has 5 restaurants, and serves breakfast for a surcharge.

Does Cancun Bay All Inclusive Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Cancun Bay All Inclusive Hotel.

Are there connecting rooms at Cancun Bay All Inclusive Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Cancun Bay All Inclusive Hotel?

The closest major airport to Cancun Bay All Inclusive Hotel is Cancun Intl. Airport (CUN), which is 12.8 mi away (22 minutes by car).

Are there rooms with balconies at Cancun Bay All Inclusive Hotel?

Yes, every guestroom at Cancun Bay All Inclusive Hotel comes with a balcony with some featuring ocean or garden views.

Does Cancun Bay All Inclusive Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Cancun Bay All Inclusive Hotel.

Cancun Bay All Inclusive Hotel Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

Cheryl

Mar 31, 2025

Stayed 6 nights in Mar 2025

10/10 Excellent

Bryan

Traveled with partner

Mar 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a small,quiet excellent property that gave us a great opportunity to enjoy the Sun. The buffet staff was attentive,helpful,and so friendly. The pool area staff was friendly, not pushy. The ocean is awesome in Cancun, but sometimes the solace of the bay is what your soul needs. Thank you for a much needed week of sun and fun.

Stayed 7 nights in Feb 2025

8/10 Good

Andrea

Traveled with family

Mar 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice quiet relaxing, though could have more of a verity of buffet foods

Stayed 5 nights in Mar 2025

10/10 Excellent

rupal

Mar 28, 2025

Stayed 5 nights in Mar 2025

10/10 Excellent

Armando Alvarez

Traveled with family

Mar 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked everything, all the staff was excellent, restaurants had delicious food, pools are great, and they make things as good as they can for the visitors. The only thing that I was not very impressed was with the bar-pool and beach-pool; there was a good amount of debris in the corners of the pool.

Stayed 6 nights in Mar 2025

8/10 Good

Timothy Joel

Mar 26, 2025

Stayed 7 nights in Mar 2025

8/10 Good

Nicole

Traveled with family

Mar 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is great and very friendly and helpful. The area is safe and there is a Starbucks and convenience store within walking distance. Breakfast was really good but lunch and dinner were just ok. There is little to no authentic Mexican food, it’s mostly cafeteria type which may be typical of resorts in Cancun, but this was my first trip there. The pool was nice and the beach area is small but pretty.

Stayed 5 nights in Mar 2025

8/10 Good

Guillaume

Traveled with family and small children

Mar 25, 2025

Liked: Cleanliness, staff & service

The facility and staff are great. It would be better if it was free service for drinks at the buffet, staff is too busy for coffee or water…. The beach is small and surrounded by marina and boat.

Stayed 9 nights in Mar 2025

8/10 Good

Shannon Elizabeth

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 14 nights in Mar 2025

8/10 Good

Sidney

Mar 23, 2025

Liked: Staff & service, property conditions & facilities

Stayed 6 nights in Mar 2025

10/10 Excellent

Jeff john

Mar 22, 2025

Stayed 7 nights in Mar 2025

10/10 Excellent

Baby

Traveled with partner

Mar 22, 2025

Liked: Amenities

Enjoyed our stay. Food was good. Room as air conditioning. Lots of fun stuff to do. Friendly staff. Would book here again.

Stayed 6 nights in Mar 2025

10/10 Excellent

Alfredo Acosta

Traveled with family

Mar 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a smaller property, it was exceptionally clean and well maintained.

Stayed 4 nights in Mar 2025

8/10 Good

Sarah

Traveled with family

Mar 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall great resort. Perfect for families.

Stayed 7 nights in Mar 2025

8/10 Good

Danille

Traveled with partner

Mar 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice

Stayed 4 nights in Mar 2025

10/10 Excellent

Ivan Aleksandrovich

Mar 18, 2025

Stayed 9 nights in Mar 2025

8/10 Good

Carl

Traveled with family and small children, Traveled with family

Mar 18, 2025

Liked: Staff & service

We enjoyed the resort. Staff were excellent. Our room was dated with quick amature repairs done (globs of silicone sealant in bathroom, etc), balcony door nearly impossible to slide. We loved the food at the main buffet. Found the lunch sushi difficult to access (wait line, very slow service) and the reservation dinner in main courtyard was NOT worth the effort - food average and had to have the seafood salad removed due to the smell (as per our seafood lovers). Also, our meal at this restaurant was drowned out by (bad) karaoke. In the evenings, noise from the main bar was clearly heard in our room until late (we have kids). Overall a good place and we would stay there again but would prefer a room further from the main courtyard.

Stayed 5 nights in Mar 2025

10/10 Excellent

Leah

Mar 17, 2025

Liked: Staff & service, property conditions & facilities

Stayed 7 nights in Mar 2025

8/10 Good

Costel Cornel

Traveled with family

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hi. We enjoyed our visit to Cancun Bay Resort in Cancun. We will like to thank you for your hospitality and the wonderful experience. The room was okay, the food plenty and testy, the beach, the pool and the bars great. One thing I would recommend is to have a coffee machine (for a real coffee) placed in the main hallway for easy access at any time ( not waiting for the restaurant to open). The staff was always helpful. The entertainment team was great. Thanks for the nice vacation. For those who are not satisfied with this hotel, please add $ 5.000 more and get a stay next door!

Stayed 10 nights in Feb 2025

8/10 Good

Diana

Mar 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

10/10 Excellent

Maria Isabel

Mar 16, 2025

Stayed 6 nights in Mar 2025

8/10 Good

Jennifer

Traveled with group

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was great. Pool set up was amazing. Would recommend better night entertainment. The 2 big shows were great but most resorts will do that daily vs 2 times a week.

Stayed 7 nights in Mar 2025

6/10 Okay

Richard Allen

Mar 16, 2025

Liked: Staff & service

Stayed 6 nights in Mar 2025

8/10 Good

Sandra, Chicago

Traveled with family

Mar 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great for a short stay

Stayed 4 nights in Mar 2025

4/10 Poor

Robert Andrew

Traveled with family

Mar 12, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Cancun Bay was sold as a resort. Not a chance! As a hotel, which is what the wrist band says, it's fine. There's not much to do. The food is flat out bad. The restaurants are underwhelming if you even get a reservation at one. This is not where you go to spend your whole trip without leaving (unless you want to starve or die of boredom). It's just a hotel. A safe place to lay your head. The staff is nice, but there aren't enough. No premium liquor is even available, let alone included. Stay at a hotel near a mall for cheaper. We had to go to La Isla mujeres and restaurants in town in order to save our vacation. If you don't have $2k USD to add to your trip, maybe you don't stay here...

Stayed 4 nights in Mar 2025