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Cancun Bay Resort - All Inclusive

3.0 out of 5.0

Recent guest reviews

Lot of reasons to stay away, here are a few: 1. THey say beach front, but there is hardly any beach at all. (what ever 10feet beach exists is covered with seaweed and is badly maintained) 2. Hotel cleaniness is bad. 3. All inclusive food is a total horror story. only 2 places to eat which are horrible. flies all over the food/buffet ... selection of food is horrible and food for most part is left stale 4. 2 small pools thats about it. 5. Room amenities are practically 0. no hot water in the shower and the hair dryer hardly works (like almost dying) I practically changed my stay to another resort (Royals sands) within the first couple hours here.

The hotel staff was nice, they were always trying to help and serve you on the best way possible. The waiter Ricardo was always ready to serve a Marguerita or Sangria lol .... very friendly guy.... The room was very clean, spacious and comfortable, with a twin bed + 3 single beds, a plus to the amazing view to the ocean, the shower had very warm water with a nice flow and it was very clean. All the amenities were same as advertised into the pictures, over the main restaurant, the sushi bar and the pool snack bar + the Italian night restaurant the food was always tasty and fresh prepared. Me and my wife had an amazing time over 7 days, with a lot of activities provided for the entertainment team plus all the kindness and of the waiters .

This being my second time in cancun and have picked a great hotel I figured my second tome around would be a breeze. Was I wrong. For starters at check in had to wait extremely long to check in. after flying all you want to do is change but we couldn't. Then the room now yes I know its not the Riz but a full size bed for 2 adults is disrespectful and water pressure lets just say you will be short changed there too. Food Horrible limited and same things served day in and out. The restaurant wasnt a difference same wack food at buffet. Do your self a favor spend the extra money because this place isnt worth it.

Good place to stay, beach could be better, but the food was great! Activities were fun as well. Ambiance was a little too mellow for me, but decent.

I didn't like that the boats are in front of the hotel. The food could have been better. It's ok if you don't plan on hanging out in hotel a lot and instead go to tours.

Never , bad choice, it was like going to the Motel 6

Boulevard Kukulkan KM 3.5 Cancun QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located in Avenida Kukulkan within a 5-minute walk of Linda Beach, Cancun Bay Resort - All Inclusive is within a 15-minute stroll of Museum of Popular Mexican Art. This 132-room, 3-star hotel welcomes guests with 2 outdoor pools, 4 restaurants, and free self parking. It's on the beach and also a short walk from Escenica Tower and Las Perlas Beach.


Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:30 AM. There are ample dining options with 4 onsite restaurants, including El Faisan, which specializes in international cuisine. Get a quick energy boost at the coffee shop/café, or meet other guests at the free daily manager's reception.


All of Cancun Bay Resort - All Inclusive's 132 rooms are air-conditioned and have an array of amenities, including balconies or patios, minibars, and laptop-compatible safes. LCD TVs come with cable channels. Other standard amenities include phones and free toiletries.

Property features

Renovated in 2016, Cancun Bay Resort - All Inclusive offers 2 outdoor pools, a children's pool, and a spa tub. You can take advantage of free parking, along with an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive hotel include free WiFi in public areas, 3 meeting rooms, and a conference center.

Room options

Junior Suite

Full 1 | Twin 3 | Sleeps 5

Family Suite

Full 2 | Twin 6 | Sleeps 9

Standard Superior Room, Pool View

Full 1 | Sleeps 3