Located in Zona Hotelera within a mile (2 km) of Langosta Beach, Cancun Bay All Inclusive Hotel is within a few miles (5 km) of other popular sights such as Tortuga Beach. This 132-room, 3.5-star hotel welcomes guests with 2 outdoor pools, 4 restaurants, and free self parking.
What's nearby
Playa Tortugas - 3 min walk - 0.2 miles
Langosta Beach - 2 min drive - 1.1 miles
Tortuga Beach - 3 min drive - 2.0 miles
Plaza Las Americas - 7 min drive - 3.7 miles
La Isla Shopping Mall - 12 min drive - 6.3 miles
Getting around
Cancun Intl. Airport (CUN) - 22 min drive
Restaurants
Starbucks - 3 min walk
Restaurant Dos Lunas - 12 min walk
Las Hijas De La Tostada - 4 min walk
Los Chachalacos - 10 min walk
Romanza - 5 min walk
About this property
Cancun Bay All Inclusive Hotel
Family fun on the beach, with 2 outdoor pools, near Puerto Cancun Marina Town Center
Cancun Bay All Inclusive Hotel features 2 outdoor pools, a children's pool, and a gym. You can take advantage of free parking, along with an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive hotel include free WiFi in public areas, a hot tub, and meeting rooms.
LCD TVs come with cable channels. Other amenities include balconies or patios, minibars, and coffee makers.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.
Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Elevator (29 inch wide door)
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchairs on site
More
3 floors
5 buildings
Ballroom
Banquet hall
Beaux Arts architecture
Built in 1978
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Lifeguards
Local artist showcase
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Reusable tableware
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Hair dryer (on request)
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Coffee/tea maker
Limited room service
Minibar
Tea bags/instant coffee
More
Air conditioning
Connecting rooms available
Eco-friendly toiletries
Individual decor
Iron/ironing board
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 55
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
This property doesn't allow pets or service animals
Children and extra beds
Free cribs/infant beds are available
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
A tax is imposed by the city: USD 4.31 per accommodation, per night
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Early check-in is available for a fee (subject to availability)
Late check-out fee: USD 55 (subject to availability)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 18 years old.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
Additional information about polices, regulations, and more:
Pool access available from 8:00 AM to 6:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Cancun Bay Resort All Inclusive
Qbay Cancun Hotel And Suites
Qbay Cancun Hotel Cancun
Cancun Bay All Inclusive
Cancun Bay Resort
Frequently asked questions
Will I find all-inclusive options at Cancun Bay All Inclusive Hotel?
Cancun Bay All Inclusive Hotel is an all-inclusive resort and rates come with all meals and onsite activities. Activities include volleyball, water fitness classes, and dance classes.
How much does it cost to stay at Cancun Bay All Inclusive Hotel?
As of Oct 19, 2025, prices found for a 1-night stay for 2 adults at Cancun Bay All Inclusive Hotel on Oct 25, 2025 start from $181.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is free cancellation available at Cancun Bay All Inclusive Hotel?
Cancun Bay All Inclusive Hotel provides free cancellation on select room rates. For more details, review the cancellation policy on our site.
What can I see within easy reach of Cancun Bay All Inclusive Hotel?
This hotel is situated in Zona Hotelera within a short 3-minute walk of Playa Tortugas and also 20 minutes on foot from Langosta Beach. You'll also find Puerto Cancun Marina Town Center and Plaza Las Americas within a short drive.
Is there parking available at Cancun Bay All Inclusive Hotel?
Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.
Is there a spa available at Cancun Bay All Inclusive Hotel?
Spa services at the hotel include sports massages, hot stone massages, aromatherapy, and couples treatments.
Does Cancun Bay All Inclusive Hotel feature a casino?
No, Cancun Bay All Inclusive Hotel doesn't have a casino.
Is there an indoor pool at Cancun Bay All Inclusive Hotel?
No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 6:00 PM.
What will couples enjoy most about a stay at Cancun Bay All Inclusive Hotel?
This beachfront hotel offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and an ocean-view restaurant.
Are there hot tubs at Cancun Bay All Inclusive Hotel?
Yes, guests can enjoy a spa tub at this hotel.
Does Cancun Bay All Inclusive Hotel feature a restaurant that includes a breakfast menu?
Yes, Cancun Bay All Inclusive Hotel has 4 restaurants, and serves breakfast for a surcharge.
Does Cancun Bay All Inclusive Hotel allow pets to stay free of charge?
No, pets and service animals aren't allowed at Cancun Bay All Inclusive Hotel.
Are there connecting rooms at Cancun Bay All Inclusive Hotel?
Yes, this hotel has connecting guestrooms you can book for your group event or vacation.
Where is the closest airport to Cancun Bay All Inclusive Hotel?
The closest major airport to Cancun Bay All Inclusive Hotel is Cancun Intl. Airport (CUN), which is 12.8 mi away (22 minutes by car).
Can I book a room with a balcony at Cancun Bay All Inclusive Hotel?
Yes, every guestroom at Cancun Bay All Inclusive Hotel comes with a balcony with some featuring ocean or garden views.
Does Cancun Bay All Inclusive Hotel host weddings?
If wedding bells are in your future, take advantage of the wedding venue at Cancun Bay All Inclusive Hotel.