Comfort Inn Cancun Aeropuerto

3.0 star property
Hotel in Cancun with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Comfort Inn Cancun Aeropuerto

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Exterior
Free daily continental breakfast
Meeting facility

Reviews

5.4 out of 10

Popular amenities

  • Room service
  • Parking available
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Carr. Cancun/Aeropouerto, Cancun, QROO, 77560
  • Ventura Park Cancun
    ‪6 min drive‬
  • Riviera Cancun Golf Resort
    ‪8 min drive‬
  • Moon Palace Golf Club
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪5 min drive‬

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Room options

Room, 1 Double Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located within a leisurely stroll of Nichupté Lagoon, Comfort Inn Cancun Aeropuerto is within a few miles (5 km) of Ventura Park Cancun. The 65 rooms at this 3-star hotel include coffee makers and plasma TVs and guests can enjoy free breakfast.

What's nearby

  • Xoximilco - 6 min drive - 4.2 miles
  • Ventura Park Cancun - 6 min drive - 4.2 miles
  • Riviera Cancun Golf Resort - 8 min drive - 4.4 miles
  • Moon Palace Golf Club - 13 min drive - 7.9 miles
  • Delfines Beach - 15 min drive - 9.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 6 min drive

Restaurants

  • ‪SushiTequila - ‬9 min drive
  • ‪TGI Fridays - ‬8 min drive
  • ‪Guacamole Grill - ‬6 min drive
  • ‪Guy Fieri Kitchen + Bar - ‬9 min drive
  • ‪Coconuts Welcome Bar - ‬7 min drive

About this property

Comfort Inn Cancun Aeropuerto

Hotel in Cancun with free breakfast and a 24-hour front desk
Comfort Inn Cancun Aeropuerto features free WiFi in public areas and a banquet hall. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
Guests can expect 32-inch plasma TVs with digital channels and Netflix. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, ceiling fans, and laptop-compatible safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (MXN 85 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM

Restaurants on site

  • La Veranda

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 380 per pet, per night, plus a deposit of MXN 500 per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night
  • Service fee: MXN 27 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Extended parking fee: MXN 85 per day
  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 380 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Comfort Inn
Cancun Comfort Inn Aeropuerto
Comfort Inn Aeropuerto Cancun
Comfort Inn Aeropuerto Hotel Cancun
Comfort Inn Cancun
Comfort Inn Cancun Aeropuerto
Comfort Inn Cancun Aeropuerto Hotel Cancun
Comfort Inn Cancun Aeropuerto Hotel
Comfort Inn Aeropuerto Hotel
Comfort Inn Aeropuerto
Comfort Inn Cancun Aeropuerto Hotel
Comfort Inn Cancun Aeropuerto Cancun
Comfort Inn Cancun Aeropuerto Hotel Cancun

Frequently asked questions

Are free cancellation options available at Comfort Inn Cancun Aeropuerto?

Comfort Inn Cancun Aeropuerto provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Comfort Inn Cancun Aeropuerto?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Cancun Aeropuerto on Jul 10, 2025 start from $81.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Comfort Inn Cancun Aeropuerto?

This hotel is located in Cancun within a short 13-minute walk of Nichupté Lagoon. You'll also find Xoximilco and Ventura Park Cancun within a short drive.

Is there parking available at Comfort Inn Cancun Aeropuerto?

Yes, self parking is offered for free at the hotel. Extended parking is available for MXN 85 per day. Accessible parking is also available for guests.

Does Comfort Inn Cancun Aeropuerto have a casino on the premises?

No, Comfort Inn Cancun Aeropuerto doesn't have a casino.

Will I find an indoor pool at Comfort Inn Cancun Aeropuerto?

No, there is no indoor pool at this hotel.

Is Comfort Inn Cancun Aeropuerto a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and Netflix as well as free breakfast.

Are there hot tubs at Comfort Inn Cancun Aeropuerto?

No, there isn't a spa tub at this hotel.

Does Comfort Inn Cancun Aeropuerto have a restaurant that serves breakfast?

Yes, Comfort Inn Cancun Aeropuerto serves free continental breakfast at La Veranda each morning.

Will Comfort Inn Cancun Aeropuerto allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Comfort Inn Cancun Aeropuerto for a fee of MXN 380 per pet, per night. A deposit of MXN 500 per night is collected.

Are there connecting rooms at Comfort Inn Cancun Aeropuerto?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Comfort Inn Cancun Aeropuerto?

The closest major airport to Comfort Inn Cancun Aeropuerto is Cancun Intl. Airport (CUN), which is 3.7 mi away (6 minutes by car).

Can I book a room with a balcony at Comfort Inn Cancun Aeropuerto?

No, you won't find guestrooms with balconies at Comfort Inn Cancun Aeropuerto.

Comfort Inn Cancun Aeropuerto Reviews

Reviews

5.4
Rating 10 - Excellent. 146 out of 1003 reviews
Rating 8 - Good. 162 out of 1003 reviews
Rating 6 - Okay. 193 out of 1003 reviews
Rating 4 - Poor. 196 out of 1003 reviews
Rating 2 - Terrible. 306 out of 1003 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rudy, Olympia

Traveled with family
Liked: Amenities
Beds were so hard.
Stayed 1 night in Apr 2025

4/10 Poor

Jim

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, stayed one night, good experience overall
Stayed 1 night in Mar 2025

2/10 Terrible

MAYRA GABRIELA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal te atiende de muy mala gana y el día que llegamos no hubo luz por más de 5 horas
Stayed 1 night in Mar 2025

8/10 Good

John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient property to shuttle to the airport. The spaces are all clean and the room is well appointed. The water pressure is the shower was very low and it did not reach a warm temperature for a very long time. Overall, for a landing spot for a short stay, it’sa fine place with free breakfast.
Stayed 1 night in Mar 2025

2/10 Terrible

Caro

Stayed 1 night in Mar 2025

2/10 Terrible

Lorraine

Stayed 1 night in Feb 2025

6/10 Okay

Luis A.

Business traveler
Good location - close to the airport.
Stayed 1 night in Mar 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and close to the airport
Stayed 4 nights in Feb 2025

6/10 Okay

olivier

Stayed 1 night in Feb 2025

6/10 Okay

antonio, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Room was ok. The toilet seat broken. Shuttle service terrible. Not for the driver. He was great. I spent 3 hours at the airport waiting for the van. And not shuttle service from hotel to airport. Uber charge $500.
Stayed 1 night in Feb 2025

10/10 Excellent

Emma

Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Traveled with partner
The room was very clean and comfortable. Close to the airport so very convenient. Breakfast was good. I would go back. We wanted to take the shuttle from the airport and I had provided the info about the flight and the time of arrival. We waited 45 minutes for the shuttle and called the hotel, they told us the next one was another hour away. The shuttle is every 2 hours (5:30, 7:30…). They did not tell us. The person at the hotel says the info is incorrect on the website.
Stayed 1 night in Feb 2025

2/10 Terrible

Brie

Disliked: Cleanliness, staff & service, property conditions & facilities
Comfort Inn sent me instructions on how to schedule my airport transfer with a link to a form. I filled out the form. Called them, sent them WhatsApp’s and messaged their Expedia inbox with my flight details etc. They left me stranded at the airport alone waiting for a shuttle that never came. Called them repeatedly with no answer, ended up paying $1000 pesos for a cab - and then when I got to the hotel they said - “It’s Expedia’s fault’ so I called Expedia and they said “the hotel is refusing to compensate you for your costs, we have to abide by their policy”. Unreal. I will NEVER stay at a Comfort Inn OR use Expedia EVER again. Zero accountability. Shocking customer service. 6 hours lost to be told I am being punished because neither of them think it’s their fault. All I wanted was to be compensated for my cab fare…since they decided to just not send the shuttle. Brutal.
Stayed 1 night in Feb 2025

8/10 Good

Cameron

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Karla

Stayed 1 night in Jan 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good place if you need an hotel nearby the airport
Stayed 1 night in Jan 2025

2/10 Terrible

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I didn’t even stay… It’s a terrible location in the room had a funny smell to it
Stayed 1 night in Jan 2025

8/10 Good

Oswaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty close to the airport. Liked that.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Convenient stay

Very convenient for location, very close to the airport since we arrived very late at night. Friendly service, underground parking area very small and tight, becareful not scratch your car, just small cars enter here though. Once we arrived, the floor of the parking was partially flooded with smelly water. The room were clean overall just some of the furniture would need to be changed soon. Convenient for people passing by, so you get what you payed for.
Stayed 1 night in Jan 2025

2/10 Terrible

Fernando

Traveled with family
Disliked: Property conditions & facilities, room comfort

No hot water

No hot water in the shower, even heard that from other guests. Not in a great location to get food after 9pm.
Stayed 1 night in Jan 2025

6/10 Okay

Larry

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Adam

Stayed 1 night in Dec 2024

2/10 Terrible

Broderick

Stayed 1 night in Dec 2024

10/10 Excellent

Toby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. Staff was nice. Breakfast was good, too.
Stayed 1 night in Dec 2024