Comfort Inn Cancun Aeropuerto

3.0 star property
Hotel in Cancun with free breakfast and a 24-hour front desk

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Photo gallery for Comfort Inn Cancun Aeropuerto

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Meeting facility
Free daily continental breakfast
Exterior
Lobby

Reviews

5.4 out of 10

Popular amenities

Explore the area

View in a map
Carr. Cancun/Aeropouerto, Cancun, QROO, 77560
  • Place, Xoximilco
    ‪6 min drive‬
  • Place, Riviera Cancun Golf Resort
    ‪8 min drive‬
  • Place, Moon Palace Golf Club
    ‪12 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪5 min drive‬

Room options

Standard Double Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Cancun

Located within a leisurely stroll of Nichupté Lagoon, Comfort Inn Cancun Aeropuerto is within a 10-minute drive of Xoximilco. This 65-room, 3-star hotel has free breakfast along with conveniences like free self parking and free airport pick-up.

What's nearby

  • Xoximilco - 6 min drive - 4.2 miles
  • Riviera Cancun Golf Resort - 8 min drive - 4.4 miles
  • Moon Palace Golf Club - 13 min drive - 7.9 miles
  • Delfines Beach - 15 min drive - 9.8 miles
  • Iberostar Cancun Golf Course - 18 min drive - 9.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 6 min drive

Restaurants

  • ‪Margaritaville - ‬9 min drive
  • ‪Berryhill Baja Grill Cantina - ‬7 min drive
  • ‪TGI Fridays - ‬8 min drive
  • ‪Guy Fieri Kitchen + Bar - ‬9 min drive
  • ‪The Lounge - ‬7 min drive

About this property

Comfort Inn Cancun Aeropuerto

Hotel in Cancun with free breakfast and a 24-hour front desk
Comfort Inn Cancun Aeropuerto features free WiFi in public areas and a banquet hall. There's free parking, as well as a free shuttle from the airport to the hotel during limited hours. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
Guests can expect 32-inch plasma TVs with digital channels and Netflix. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, ceiling fans, and laptop-compatible safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 5:30 PM to 9:30 PM
  • Free self parking on site
  • Extended parking on site (MXN 85 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM

Restaurants on site

  • La Veranda

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 380 per pet, per night, plus a deposit of MXN 500 per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night
  • Service fee: MXN 27 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Extended parking fee: MXN 85 per day
  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 380 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free airport pick-up service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Comfort Inn
Cancun Comfort Inn Aeropuerto
Comfort Inn Aeropuerto Cancun
Comfort Inn Aeropuerto Hotel Cancun
Comfort Inn Cancun
Comfort Inn Cancun Aeropuerto
Comfort Inn Cancun Aeropuerto Hotel Cancun
Comfort Inn Cancun Aeropuerto Hotel
Comfort Inn Aeropuerto Hotel
Comfort Inn Aeropuerto
Comfort Inn Cancun Aeropuerto Hotel
Comfort Inn Cancun Aeropuerto Cancun
Comfort Inn Cancun Aeropuerto Hotel Cancun

Frequently asked questions

Are free cancellation options available at Comfort Inn Cancun Aeropuerto?

Comfort Inn Cancun Aeropuerto provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

What is there to do close to Comfort Inn Cancun Aeropuerto?

This hotel is located in Cancun within a short 13-minute walk of Nichupté Lagoon. You'll also find Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Is there parking available at Comfort Inn Cancun Aeropuerto?

Yes, self parking is offered for free at the hotel. Extended parking is available for MXN 85 per day. Accessible parking is also available for guests.

Does Comfort Inn Cancun Aeropuerto have a casino on the premises?

No, Comfort Inn Cancun Aeropuerto doesn't have a casino.

Will I find an indoor pool at Comfort Inn Cancun Aeropuerto?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Comfort Inn Cancun Aeropuerto?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and Netflix as well as free breakfast.

Are there hot tubs at Comfort Inn Cancun Aeropuerto?

No, there isn't a spa tub at this hotel.

Does Comfort Inn Cancun Aeropuerto have a restaurant that serves breakfast?

Yes, Comfort Inn Cancun Aeropuerto serves free continental breakfast at La Veranda each morning.

Will Comfort Inn Cancun Aeropuerto allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Comfort Inn Cancun Aeropuerto for a fee of MXN 380 per pet, per night. A deposit of MXN 500 per night is collected.

Does Comfort Inn Cancun Aeropuerto have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Comfort Inn Cancun Aeropuerto?

The closest major airport to Comfort Inn Cancun Aeropuerto is Cancun Intl. Airport (CUN), which is 3.7 mi away (6 minutes by car).

Can I book a room with a balcony at Comfort Inn Cancun Aeropuerto?

No, at Comfort Inn Cancun Aeropuerto, there aren't any guestrooms that list a balcony.

Comfort Inn Cancun Aeropuerto Reviews

Reviews

5.4
Rating 10 - Excellent. 149 out of 1002 reviews
Rating 8 - Good. 166 out of 1002 reviews
Rating 6 - Okay. 192 out of 1002 reviews
Rating 4 - Poor. 194 out of 1002 reviews
Rating 2 - Terrible. 301 out of 1002 reviews

6.4/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Jun 2025

8/10 Good

marco antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Raisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Bryan, Los Angeles

Liked: Cleanliness, staff & service
Perfectly adequate if you need a cheap night near the airport. The hotel says it has an airport shuttle, but it does not.
Stayed 1 night in Jun 2025

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Juan, Monterrey

Stayed 1 night in Jun 2025

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is fine
Stayed 1 night in Jun 2025

8/10 Good

Erwin, SPANISH LOOKOUT

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and good bed, and not good parking for the car
Stayed 1 night in Jun 2025

2/10 Terrible

CLAUDIA

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property says it offers transportation from the Airport to Hotel, Hotel to airport, NOT TRUE. A week before our stay they message me saying no transportation from the airport to the hotel, at that point it was to late for me to cancel, the day of pick up at the airport they called me to say their Van had mechanical issues and no transportation was going to happen. Front desk offered no solution, nothing! No ice machine! Would definitely not recommend!
Stayed 1 night in Jun 2025

6/10 Okay

Jeff

Traveled with group
Disliked: Amenities
Close to Airport
Stayed 1 night in Feb 2025

10/10 Excellent

Jean-Eric

Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a nice place to stay on our travels
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service

Scammed waiting for hotel shuttle

Terrible experience. We got scammed trying to get the “free” shuttle from the airport to the hotel. There seems to be some type of arrangement whereby you order the shuttle and it never comes. So, cab drivers approach you to say that the hotel works with them and that they will take you and the hotel will reimburse you. When you arrive at the hotel, they claim to not know anything about to and that the shuttle has been looking for you. Super fishy. HUGE PROBLEM FOR SENIORS like us. We got charged twice for the taxi ($57 each time) since the run the credit card twice. We had to cancel our card. Super disappointed and upset.
Stayed 1 night in May 2025

8/10 Good

Piper

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

minerva, austin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old need remodel the beds so uncomfortable the only good thing the breakfast .
Stayed 1 night in Apr 2025

8/10 Good

oscar

Liked: Cleanliness, staff & service
We had to wait for the hotel shuttle bus 2 hrs
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service
Stayed 1 night in Apr 2025

10/10 Excellent

Rudy, Olympia

Traveled with family
Liked: Amenities
Beds were so hard.
Stayed 1 night in Apr 2025

4/10 Poor

Jim

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, stayed one night, good experience overall
Stayed 1 night in Mar 2025

2/10 Terrible

MAYRA GABRIELA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal te atiende de muy mala gana y el día que llegamos no hubo luz por más de 5 horas
Stayed 1 night in Mar 2025

8/10 Good

John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient property to shuttle to the airport. The spaces are all clean and the room is well appointed. The water pressure is the shower was very low and it did not reach a warm temperature for a very long time. Overall, for a landing spot for a short stay, it’sa fine place with free breakfast.
Stayed 1 night in Mar 2025

2/10 Terrible

Caro

Stayed 1 night in Mar 2025

2/10 Terrible

Lorraine

Stayed 1 night in Feb 2025

6/10 Okay

Luis A.

Business traveler
Good location - close to the airport.
Stayed 1 night in Mar 2025