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Comfort Inn Cancun Aeropuerto

3.0 star property

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Photo gallery for Comfort Inn Cancun Aeropuerto

Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Exterior
Free daily continental breakfast
Meeting facility

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carr. Cancun/Aeropouerto, Cancun, QROO, 77560
  • Place, El Tinto Golf Course
    ‪4 min drive‬
  • Place, Xoximilco
    ‪5 min drive‬
  • Place, Moon Palace Golf Club
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Double Room, 2 Double Beds, Non Smoking

  • City view
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Double Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Cancun

Located within a leisurely stroll of Nichupté Lagoon, Comfort Inn Cancun Aeropuerto is within a 10-minute drive of Xoximilco. This 65-room, 3-star hotel has free breakfast along with conveniences like free self parking and free airport pick-up.

What's nearby

  • El Tinto Golf Course - 4 min drive - 2.5 miles
  • Xoximilco - 5 min drive - 4.0 miles
  • Riviera Cancun Golf Resort - 7 min drive - 3.3 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 7 min drive - 3.7 miles
  • Moon Palace Golf Club - 7 min drive - 5.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 6 min drive

Restaurants

  • ‪Margaritaville - ‬9 min drive
  • ‪Berryhill Baja Grill Cantina - ‬7 min drive
  • ‪Guy Fieri Kitchen + Bar - ‬9 min drive
  • ‪Bubba Gump Shrimp Co. - ‬9 min drive
  • ‪Guacamole Grill - ‬6 min drive

About this property

Comfort Inn Cancun Aeropuerto

Comfort Inn Cancun Aeropuerto features free WiFi in public areas and a banquet hall. There's free parking, as well as a free shuttle from the airport to the hotel during limited hours. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
Guests can expect 32-inch plasma TVs with digital channels and Netflix. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, ceiling fans, and laptop-compatible safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (MXN 85 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM

Restaurants on site

  • La Veranda

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 380 per pet, per night, plus a deposit of MXN 500 per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night
  • Service fee: MXN 28 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Extended parking fee: MXN 85 per day
  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 380 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free airport pick-up service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Comfort Inn
Cancun Comfort Inn Aeropuerto
Comfort Inn Aeropuerto Cancun
Comfort Inn Aeropuerto Hotel Cancun
Comfort Inn Cancun
Comfort Inn Cancun Aeropuerto
Comfort Inn Cancun Aeropuerto Hotel Cancun
Comfort Inn Cancun Aeropuerto Hotel
Comfort Inn Aeropuerto Hotel
Comfort Inn Aeropuerto
Comfort Inn Cancun Aeropuerto Hotel
Comfort Inn Cancun Aeropuerto Cancun
Comfort Inn Cancun Aeropuerto Hotel Cancun

Frequently asked questions

Are free cancellation options available at Comfort Inn Cancun Aeropuerto?

Comfort Inn Cancun Aeropuerto provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Comfort Inn Cancun Aeropuerto?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Cancun Aeropuerto on Apr 10, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Comfort Inn Cancun Aeropuerto?

This hotel is located in Cancun within a short 13-minute walk of Nichupté Lagoon. You'll also find Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Is parking available on site at Comfort Inn Cancun Aeropuerto?

Yes, self parking is offered for free at the hotel. Extended parking is available for MXN 85 per day. Accessible parking is also available for guests.

Does Comfort Inn Cancun Aeropuerto have a casino on the premises?

No, Comfort Inn Cancun Aeropuerto doesn't have a casino.

Will I find an indoor pool at Comfort Inn Cancun Aeropuerto?

No, there is no indoor pool at this hotel.

Is Comfort Inn Cancun Aeropuerto good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and Netflix as well as free breakfast.

Does Comfort Inn Cancun Aeropuerto have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Inn Cancun Aeropuerto have a restaurant that serves breakfast?

Yes, Comfort Inn Cancun Aeropuerto serves free continental breakfast at La Veranda each morning.

Will Comfort Inn Cancun Aeropuerto allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Comfort Inn Cancun Aeropuerto for a fee of MXN 380 per pet, per night. A deposit of MXN 500 per night is collected.

Are there connecting rooms at Comfort Inn Cancun Aeropuerto?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Comfort Inn Cancun Aeropuerto?

The closest major airport to Comfort Inn Cancun Aeropuerto is Cancun Intl. Airport (CUN), which is 3.7 mi away (6 minutes by car).

Are there rooms with balconies that I can book at Comfort Inn Cancun Aeropuerto?

Yes, some guestrooms at Comfort Inn Cancun Aeropuerto offer a terrace and may feature city views.

Comfort Inn Cancun Aeropuerto Reviews

Reviews

5.6
Rating 10 - Excellent. 157 out of 1004 reviews
Rating 8 - Good. 171 out of 1004 reviews
Rating 6 - Okay. 192 out of 1004 reviews
Rating 4 - Poor. 192 out of 1004 reviews
Rating 2 - Terrible. 292 out of 1004 reviews

6.4/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Salvador Fernando

Stayed 1 night in Jan 2026

8/10 Good

Adrian Dean

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Staff need to know a bit of English as we had some issues. But otherwise clean, solid breakfast and convenient with the airport shuttle.
Stayed 1 night in Dec 2025

2/10 Terrible

Murray

Traveled with partner
Liked: Cleanliness
Bathroom door would not close properly. No water pressure and lukewarm at best on high heat If you drive your car underground you can get it in but the roof scraps on the way out Room blinds did not block out light The breakfast buffet was, to be kind, awful Staff was very helpful and got us in a little early
Stayed 1 night in Jan 2026

8/10 Good

Arturo, Baltimore

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Helpful staff. Check on airport shuttle hours of operation. It’s not 24h
Stayed 1 night in Jan 2026

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice clean room, staff was very easy and nice to deal with.
Stayed 1 night in Jan 2026

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
The entrance of the hotel was dirty with a big garbage container overflowing with garbage. Employees sprawled on the ground near the container. The young women at the front desk greeted me with a sucker in her mouth and told her college to take care of my reservation cause she didn't understand me. The room was clean but the furniture looked very used and old. The bathroom was nice and clean but didn't have any facecloths. When I ask the desk clerk for one he gave me a hand towel. There was a good variety for the breakfast and the chief was nice and polite. The airport shuttle driver was on time. They could do a lot better with the desk clerks, out of three that I saw only one was acceptable.
Stayed 1 night in Dec 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Liliana

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything was fine my only dissatisfaction it was they said shuffle from airport to hotel included but that was not the case. I ended paying for a Taxy and the hotel did not even give me back the money and that was the main reason I book with them
Stayed 1 night in Sep 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

cheryl

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No airport shuttle. Taxi with fees

Stayed 1 night in Jul 2025

8/10 Good

Leticia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rafael, El Paso

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

8/10 Good

marco antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Raisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Bryan, Los Angeles

Liked: Cleanliness, staff & service
Perfectly adequate if you need a cheap night near the airport. The hotel says it has an airport shuttle, but it does not.
Stayed 1 night in Jun 2025

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Juan, Monterrey

Stayed 1 night in Jun 2025

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is fine
Stayed 1 night in Jun 2025

8/10 Good

Erwin, SPANISH LOOKOUT

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and good bed, and not good parking for the car
Stayed 1 night in Jun 2025

2/10 Terrible

CLAUDIA

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property says it offers transportation from the Airport to Hotel, Hotel to airport, NOT TRUE. A week before our stay they message me saying no transportation from the airport to the hotel, at that point it was to late for me to cancel, the day of pick up at the airport they called me to say their Van had mechanical issues and no transportation was going to happen. Front desk offered no solution, nothing! No ice machine! Would definitely not recommend!
Stayed 1 night in Jun 2025

6/10 Okay

Jeff

Traveled with group
Disliked: Amenities
Close to Airport
Stayed 1 night in Feb 2025

10/10 Excellent

Jean-Eric

Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a nice place to stay on our travels
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service

Scammed waiting for hotel shuttle

Terrible experience. We got scammed trying to get the “free” shuttle from the airport to the hotel. There seems to be some type of arrangement whereby you order the shuttle and it never comes. So, cab drivers approach you to say that the hotel works with them and that they will take you and the hotel will reimburse you. When you arrive at the hotel, they claim to not know anything about to and that the shuttle has been looking for you. Super fishy. HUGE PROBLEM FOR SENIORS like us. We got charged twice for the taxi ($57 each time) since the run the credit card twice. We had to cancel our card. Super disappointed and upset.
Stayed 1 night in May 2025

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