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Recent guest reviews

Very clean. Could use more towels. Very friendly staff.

This place advertises free transportation to the airport, but then when you arrive they say that it's only free TO the hotel (who goes to Cancun to stay at the hotel nearest the airport?). THEN they charge you over $20 (USD) for a 3 minute drive to the airport. I can't imagine how they can justify $20 for a 3 minute drive, but they know you're trapped so they can do it.

They claim there is free airport shuttle but it only runs certain hours and only from the airport. To get back to airport you have to take the very expensive taxi that stays at the hotel 24/7. Scam! No pool. Tried to Uber and hotel staff ran them off.

everything was fine, the property is very clean, the only thing was that I’m their website they mentioned they provide shuttle service to the airport and this was the main reason I chose this hotel and they don’t provide any only if you are coming from the airport... this made me mad because I didn’t have the transportation in my budget :( they should explain that is only from the airport to the hotel

Close enough to the airport and has a shuttle. Takes several days to get this arranged though, and the man if you call to tell him you are at the airport is exceedingly rude.

I was there for a day there and I had nice time. Decent accommodation....cooperative staff.... complimentary breakfast....mmennities could have been better including a place to seat at reception...all in all value for money. Thanks.

The shower was very weak. Not hot enoght and not strong enough.

The hotel is outdated shows it’s age, uncomfortable beds! No airport return service. We w Most likely won’t stay again and won’t recommend it.

The only thing is the towels needs to be update. The shower have a funny smell.. like humidity but strong ***the food in the restaurant is delicious 😋

Very close to the airport, good restaurant on site, very clean

Location location location, don’t like parking it’s to dangerous go in and go out

The third floor and our room smelled like a broken sewer, toilet was leaking. Overall an ok experience since it was just for a few hours before catching our flight.

Reached hotel around mid-night. The check-in process was very slow. There was no room service available at night. Came down to the desk to ask for the glass, but the staff was not very cooperative and made me wait a long time for something that took him less than 30 seconds. The breakfast was too basic. Parking wasn't that great either.

Lo unico que no me gusto es que hay mucho ruido... puedes escuchar el ruido de el cuarto de alado, ruido de los carros de afuera, etc etc

Came in made us wait for check in time of 3 pm in very underwhelming “lounge” area. Room was basic not much more to say about that. Not so much comfort involved due to the constant knocking downstairs due to work being done.

Carr. Cancun/Aeropouerto Cancun QROO

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in public areas
  • Free parking
  • Free airport pick-up

Comfort Inn Cancun Aeropuerto places you within a few miles (5 km) of Ventura Park Cancun and Playa Coral. This 65-room, 3-star hotel has free self parking along with free airport pick-up and a rooftop terrace.


Dining

Free continental breakfast is served each morning from 7 AM to 10:30 AM. Savor a meal from the comfort of your room with room service.


Rooms

All 65 rooms provide coffee makers, free bottled water, and ceiling fans. 32-inch plasma TVs come with cable channels and pay movies, and guests can stay connected with WiFi and free wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Guests of Comfort Inn Cancun Aeropuerto enjoy a rooftop terrace, free WiFi in public areas, and a conference center. There's free parking, as well as a free shuttle from the airport to the hotel (available on request). The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Additional amenities include a 24-hour business center and express check-out.

Room options

Standard Double Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 2

Guest reviews for Comfort Inn Cancun Aeropuerto

Everyone (25) Couples (3) Family (7)
5
Partner Couples

Very clean. Could use more towels. Very friendly staff.

By on Feb 1, 2020

4
Everyone

By on Jan 2, 2020

1
Partner Couples

This place advertises free transportation to the airport, but then when you arrive they say that it's only free TO the hotel (who goes to Cancun to stay at the hotel nearest the airport?). THEN they charge you over $20 (USD) for a 3 minute drive to the airport. I can't imagine how they can justify $20 for a 3 minute drive, but they know you're trapped so they can do it.

By on Nov 20, 2019

2
Family Family

They claim there is free airport shuttle but it only runs certain hours and only from the airport. To get back to airport you have to take the very expensive taxi that stays at the hotel 24/7. Scam! No pool. Tried to Uber and hotel staff ran them off.

By on Nov 10, 2019

1
Everyone

By on Jul 9, 2019

3
Family

everything was fine, the property is very clean, the only thing was that I’m their website they mentioned they provide shuttle service to the airport and this was the main reason I chose this hotel and they don’t provide any only if you are coming from the airport... this made me mad because I didn’t have the transportation in my budget :( they should explain that is only from the airport to the hotel

By on Jun 23, 2019

3
Everyone

Close enough to the airport and has a shuttle. Takes several days to get this arranged though, and the man if you call to tell him you are at the airport is exceedingly rude.

By on May 25, 2019

4
Everyone

I was there for a day there and I had nice time. Decent accommodation....cooperative staff.... complimentary breakfast....mmennities could have been better including a place to seat at reception...all in all value for money. Thanks.

By on May 12, 2019

3
Everyone

The shower was very weak. Not hot enoght and not strong enough.

By on May 1, 2019

3
Family

The hotel is outdated shows it’s age, uncomfortable beds! No airport return service. We w Most likely won’t stay again and won’t recommend it.

By on Apr 3, 2019

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