Located in Zona Hotelera, JW Marriott Cancun Resort & Spa is within 2 miles (3 km) of popular attractions such as La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 447-room, 5-star resort has 3 outdoor pools along with a full-service spa and 4 restaurants.
Kukulcan Plaza Shopping Mall - 2 min drive - 0.9 miles
Hotel Zone Beaches - 3 min drive - 1.2 miles
Getting around
Cancun Intl. Airport (CUN) - 19 min drive
Restaurants
Nebbiolo - 6 min walk
St. Trop - 7 min walk
Fred's House American Seafood & Oyster Bar - 5 min walk
Chambao - 6 min walk
JW Marriott Lobby Bar - 1 min walk
About this property
JW Marriott Cancun Resort & Spa
Guests of JW Marriott Cancun Resort & Spa have access to a full-service spa, 3 outdoor pools, and an indoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 22.00 per person one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include a children's pool, a 24-hour gym, and a sauna.
Guests can expect to find LED TVs with cable channels and pay movies. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Balconies, minibars, and coffee makers are also standard. Housekeeping is available on request.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a hot tub, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Awards and affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: USD 40 per person
3 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Restaurants on site
Bravio
Things to do
24-hour gym
3 outdoor pools
Children's pool
Fitness classes
Full-service spa
Hot tub
Indoor pool
Outdoor tennis court
Pilates classes
Sauna
Shopping mall
Steam room
Yoga classes
Family friendly
3 outdoor pools
Children's pool
Free rollaway/extra bed
In-room crib
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business center
Conference space
Meeting rooms
Outdoors
Garden
On the beach
Terrace
Vegetable garden
Full-service spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
In-room massages
Manicures/pedicures
Steam room
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Service animals exempt from fees
Children and extra beds
Free rollaway/extra beds are available
Free cribs/infant beds are available
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Resort fee: USD 40.60 per accommodation, per night
The resort fee includes:
Additional inclusions
Fitness/yoga classes
Internet access
Sporting facilities or equipment
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately USD 40 per person
Airport shuttle fee: USD 22.00 per person (one-way)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3 PM—-midnight
Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 002-025-001518/2026
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
Additional information about polices, regulations, and more:
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Cancun JW
Cancun Marriott JW
Cancun Marriott Resort
JW Cancun
JW Cancun Marriott
JW Marriott Cancun
JW Marriott Cancun Resort
JW Marriott Resort Cancun
Marriott Cancun
Marriott Resort Cancun
Jw Marriott Cancun Hotel Cancun
Cancun Marriott
Cancun Marriott
Jw Marriott Cancun Resort
JW Marriott Cancun Resort Spa
Frequently asked questions
Is free cancellation available at JW Marriott Cancun Resort & Spa?
JW Marriott Cancun Resort & Spa offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.
How much does it cost to stay at JW Marriott Cancun Resort & Spa?
As of Sep 3, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Cancun Resort & Spa on Sep 7, 2026 start from $348, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to see near JW Marriott Cancun Resort & Spa?
This resort is situated in Zona Hotelera, just steps from Ballenas Beach, and within a 10-minute walk of Aquaworld and Nichupté Lagoon. You'll also find Delfines Beach and Hotel Zone Beaches within a short drive.
Is there parking available at JW Marriott Cancun Resort & Spa?
Yes, valet and self parking are offered for free at the resort.
Is there a spa at JW Marriott Cancun Resort & Spa?
There is a full-service spa available for guests to enjoy and services include body wraps, Ayurvedic treatments, mani/pedis, and massages.
Are there luxury amenities available at JW Marriott Cancun Resort & Spa?
Yes, guests can indulge in luxuries such as 3 outdoor pools, 4 restaurants, and champagne service at this resort.
Does JW Marriott Cancun Resort & Spa have a casino at the property?
No, JW Marriott Cancun Resort & Spa doesn't have a casino.
Will I find an indoor pool at JW Marriott Cancun Resort & Spa?
Yes, this resort has an indoor pool as well as 3 outdoor pools and a hot tub.
Is JW Marriott Cancun Resort & Spa a good place to stay for couples?
At this beachfront resort, there are many amenities for couples, including champagne service and in-room massages in each guestroom, and some feature ocean view.
Does JW Marriott Cancun Resort & Spa have a hot tub?
No, but this resort does have a sauna.
Does JW Marriott Cancun Resort & Spa feature a restaurant that includes a breakfast menu?
Yes, JW Marriott Cancun Resort & Spa has 4 restaurants, and serves buffet breakfast each morning for a surcharge.
Will JW Marriott Cancun Resort & Spa allow pets to stay for free?
No, pets aren't allowed at JW Marriott Cancun Resort & Spa though service animals are welcome.
Does JW Marriott Cancun Resort & Spa have connecting rooms available?
Yes, this resort has connecting rooms you can book for your group event or vacation.
How far is the airport from JW Marriott Cancun Resort & Spa?
The closest major airport to JW Marriott Cancun Resort & Spa is Cancun Intl. Airport (CUN), which is 11.1 mi away (19 minutes by car).
Are there rooms with balconies at JW Marriott Cancun Resort & Spa?
Yes, every guestroom at JW Marriott Cancun Resort & Spa comes with a balcony and some offer ocean views.
Does JW Marriott Cancun Resort & Spa have a wedding venue?
If wedding bells are in your future, take advantage of the wedding venue at JW Marriott Cancun Resort & Spa.
JW Marriott Cancun Resort & Spa Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We would definitely stay here again. Staff was amazing, hotel was very clean, plenty of eating options and the gift shop had essentials like sunscreen and coffee. Close to excellent restaurants as well if you want to venture out.