JW Marriott Cancun Resort & Spa

Luxury resort on the beach, with 3 outdoor pools

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Luxury Suite, 1 King Bed with Sofa bed, Balcony | Pool | Indoor pool, 3 outdoor pools

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Explore the area

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500

Aquaworld
‪9 min walk‬
La Isla Shopping Mall
‪4 min drive‬
Delfines Beach
‪5 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪22 min drive‬

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Room options

Presidential Suite, 1 Double Bed, Non Smoking

2947 sq ft
Ocean view
Sleeps 4
1 Double Bed

Deluxe Room, 1 King Bed

467 sq ft
Ocean view
Sleeps 3
1 King Bed

Club Suite, 1 Bedroom, Non Smoking, Balcony

957 sq ft
Ocean view
Sleeps 4
1 Double Bed

Club Suite, 1 Bedroom, Non Smoking

1344 sq ft
Partial ocean view
Sleeps 4
1 Double Bed

Premium Room, 1 King Bed, Balcony, Ocean View

467 sq ft
Ocean view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, Balcony, Ocean View

467 sq ft
Ocean view
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Balcony

957 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Suite, 1 King Bed with Sofa bed, Balcony

785 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Double Beds, Balcony, Ocean View

467 sq ft
Ocean view
Sleeps 4
2 Double Beds

Deluxe Room, 2 Double Beds, Balcony, Ocean View

459 sq ft
Ocean view
Sleeps 4
2 Double Beds

Grand Suite, 1 Bedroom, Oceanfront

1345 sq ft
Ocean view
Sleeps 4
1 Double Bed

Deluxe Room, 1 Double Bed, Balcony

467 sq ft
Ocean view
Sleeps 4
1 Double Bed

About the neighborhood

Cancun

Located in Zona Hotelera, JW Marriott Cancun Resort & Spa is within 2 miles (3 km) of popular attractions such as La Isla Shopping Mall and Iberostar Cancun Golf Course. This 447-room, 5-star resort has 3 outdoor pools along with a full-service spa and 4 restaurants.

View more Resorts in Cancun

What's nearby

Aquaworld - 9 min walk - 0.5 miles
Iberostar Cancun Golf Course - 3 min drive - 2.0 miles
La Isla Shopping Mall - 4 min drive - 1.8 miles
Cancun Interactive Aquarium - 4 min drive - 1.8 miles
Delfines Beach - 5 min drive - 2.9 miles

Getting around

Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

‪Restaurant nebbiolo en cancun - ‬6 min walk
‪Fred's House - ‬8 min walk
‪Chambao - ‬7 min walk
‪JW Marriott Lobby Bar - ‬1 min walk
‪Club 91 Lounge - ‬1 min walk

About this property

JW Marriott Cancun Resort & Spa

Luxury resort on the beach, with 3 outdoor pools

Guests of JW Marriott Cancun Resort & Spa have access to a full-service spa, 3 outdoor pools, and an indoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 22.00 per person one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach resort include a children's pool, a 24-hour gym, and a sauna.

Guests can expect to find LED TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Balconies, minibars, and coffee makers are also standard. Housekeeping is available on request.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

Pool
Hot Tub
All inclusive
Spa

$354 nightly

Jul 14 - Jul 15

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Internet access

Parking and transportation

24-hour roundtrip airport shuttle (surcharge)
Free self parking on site
Free valet parking on site

Food and drink

Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: USD 40 per person
3 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining

Restaurants on site

Bravio

Things to do

24-hour gym
3 outdoor pools
Children's pool
Fitness classes
Full-service spa
Hot tub
Indoor pool
Outdoor tennis court
Pilates classes
Playground
Sauna
Shopping mall
Steam room
Yoga classes

Family friendly

3 outdoor pools
Children's pool
Free rollaway/extra bed
In-room crib
Indoor pool
Laundry facilities
Playground

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference space
Meeting rooms

Outdoors

Garden
On the beach
Terrace
Vegetable garden

Full-service spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
In-room massages
Manicures/pedicures
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (39 inch wide door)
Grab bar near toilet (31 inches high)
Hand-held showerhead
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Stair-free path to entrance
Transfer shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (36 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

14 floors
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free crib
Free rollaway/extra bed
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Slippers
Towels provided

Entertainment

LED TV with premium cable channels
Pay movies

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Free rollaway/extra beds are available
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Service fee: 5 percent
Resort fee: USD 35 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness/yoga classes
Internet access
Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 40 per person
Airport shuttle fee: USD 22.00 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in: 3 PM—-midnight
Check-out: noon

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun JW

Cancun Marriott JW

Cancun Marriott Resort

JW Cancun

JW Cancun Marriott

JW Marriott Cancun

JW Marriott Cancun Resort

JW Marriott Resort Cancun

Marriott Cancun

Marriott Resort Cancun

Jw Marriott Cancun Hotel Cancun

Cancun Marriott

Jw Marriott Cancun Resort

JW Marriott Cancun Resort Spa

Frequently asked questions

Is free cancellation available at JW Marriott Cancun Resort & Spa?

JW Marriott Cancun Resort & Spa offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott Cancun Resort & Spa?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Cancun Resort & Spa on Jul 13, 2025 start from $239.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near JW Marriott Cancun Resort & Spa?

This resort is situated in Zona Hotelera within a 10-minute walk of Aquaworld and Ballenas Beach. You'll also find La Isla Shopping Mall and Delfines Beach within a short drive.

Is there parking available at JW Marriott Cancun Resort & Spa?

Yes, valet parking and self parking are offered for free at the resort.

Is there a spa at JW Marriott Cancun Resort & Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, Ayurvedic treatments, mani/pedis, and massages.

Does JW Marriott Cancun Resort & Spa have a casino at the property?

No, JW Marriott Cancun Resort & Spa doesn't have a casino.

Will I find an indoor pool at JW Marriott Cancun Resort & Spa?

Yes, this resort has an indoor pool as well as 3 outdoor pools and a hot tub.

What will couples enjoy most about a stay at JW Marriott Cancun Resort & Spa?

At this beachfront resort, there are many amenities for couples, including Champagne service and in-room massages in each guestroom with some featuring ocean views.

Does JW Marriott Cancun Resort & Spa have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does JW Marriott Cancun Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, JW Marriott Cancun Resort & Spa has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will JW Marriott Cancun Resort & Spa allow pets to stay for free?

No, pets aren't allowed at JW Marriott Cancun Resort & Spa though service animals are welcome.

Are there connecting rooms at JW Marriott Cancun Resort & Spa?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

How far is the airport from JW Marriott Cancun Resort & Spa?

The closest major airport to JW Marriott Cancun Resort & Spa is Cancun Intl. Airport (CUN), which is 11.1 mi away (18 minutes by car).

Are there rooms with balconies at JW Marriott Cancun Resort & Spa?

Yes, every guestroom at JW Marriott Cancun Resort & Spa comes with a balcony with some featuring ocean or pool views.

Does JW Marriott Cancun Resort & Spa have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at JW Marriott Cancun Resort & Spa.

JW Marriott Cancun Resort & Spa Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Karen

Traveled with family

Mar 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceptional staff with service oriented hospitality. Pool area spacious, clean with great bar and food service. Great property for families!

Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel Raymond

Mar 13, 2025

Stayed 6 nights in Mar 2025

10/10 Excellent

Casey

Traveled with family

Mar 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were very pleased with the hotel. It was clean and had all the amenities it advertised. The service was exceptional, everyone was very kind and helpful which was the best part of staying here. This included the service at the onsite restaurants.

Stayed 4 nights in Mar 2025

10/10 Excellent

Sandra C.

Traveled with family

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel

Stayed 4 nights in Mar 2025

10/10 Excellent

Troy Michael

Traveled with family

Mar 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This marks our eighth visit to the JW, and we continue to return because it is consistently exceptional in every regard. While turnover is inevitable in the hospitality industry, the JW stands out with its remarkable staff, many of whom have been with the property for years. Their personalized service and genuine efforts to get to know our family create a truly welcoming and memorable experience. Though we rarely request special accommodations, on the few occasions we have, the JW team has always gone above and beyond to ensure our needs are met. I wholeheartedly recommend the JW, and I have no doubt we will be back for our ninth visit very soon. Cheers!

Stayed 8 nights in Feb 2025

10/10 Excellent

Melissa

Traveled with group

Mar 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is my 2nd visit to JW Marriott Cancun 18 years later. I thoroughly enjoyed my stay at the JW! The staff is incredibly attentive, available, and helpful whether it's the Spa, pool waiters, front desk, all of them. This is a great location there are several restaurants within walking distance where we enjoyed eating each night. We had lunch by the pool and the nachos are soooo good. I can't speak to other restaurants on the property since we didn't try them.

Stayed 3 nights in Feb 2025

10/10 Excellent

Susan Marie, Sag Harbor

Traveled with partner

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful grounds and pools. Spectacular beach resort with excellent food.

Stayed 5 nights in Feb 2025

10/10 Excellent

Mya

Traveled with group

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Want to give my thanks to the housekeeping staff they are amazing! The property was very clean and everyone was so helpful! Had the most amazing stay and would love to come back soon

Stayed 4 nights in Mar 2025

8/10 Good

Lori

Traveled with partner

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were disappointed with our room. Prefer to be close to the beach elevator and on the East side, higher floor. I know status matters, but pilots spending a night in a suite seems wasted (they said so too). There was a wedding, so it was quite noisy. That was okay, as it was fun to see them celebrate. The pools closed at 6 p.m. Please keep one open, maybe the adult pool. Elevators were slow. The A/C in our room was noisy.

Stayed 4 nights in Feb 2025

10/10 Excellent

sandra Nicole

Traveled with family

Feb 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel on a beautiful stretch of beach

Stayed 5 nights in Feb 2025

10/10 Excellent

John

Traveled with partner

Feb 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is beautiful and well maintained. The staff are excellent.

Stayed 5 nights in Feb 2025

10/10 Excellent

Peter, Harwich

Traveled with family

Feb 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff and nice facility.

Stayed 4 nights in Feb 2025

10/10 Excellent

Bruce William

Feb 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The entire staff was amazing! Always smiling, happy we were there and willing to give the best service possible. Even the house keeping people were great, Saulo in housekeeping is excellent.

10/10 Excellent

Kirsten

Feb 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay! Excellent customer service. The Thai restaurant was our favorite.

Stayed 7 nights in Feb 2025

10/10 Excellent

KELLI, ELDRIDGE

Traveled with group

Feb 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent resort! Clean, safe and great service!

Stayed 4 nights in Feb 2025

10/10 Excellent

Tramaine

Traveled with family

Feb 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Customer service was Great!!

Stayed 3 nights in Feb 2025

10/10 Excellent

Elvia

Feb 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience

Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Traveled with partner

Jan 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an unforgettable 60th birthday celebration at the JW. It was the most beautiful beach I have ever experienced. The service was spectacular, again and again and again. Every interaction was a reflection of awesome training and people who cared about their job. Their friendliness added to our overall experience. We would love to go back every year- what a spectacular time. We are so thankful we were able to do this and lucky to have found this resort.

Stayed 4 nights in Dec 2024

10/10 Excellent

Dorota, Downers Grove

Traveled with family

Jan 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and all amenities!

Stayed 6 nights in Jan 2025

4/10 Poor

RODOLFO MAYA

Business traveler

Jan 26, 2025

Disliked: Staff & service, amenities

I had to cancel one night with advance because had an emergency at work; I tried to cancel the night but they didn't accept no matter that I'm a Marriott recurrent customer. So disappointed.

Stayed 1 night in Jan 2025

10/10 Excellent

Ibukunoluwa

Jan 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel. Attentive staff and good location with the beach accessible from the pool areas of the hotel.

Stayed 4 nights in Dec 2024

10/10 Excellent

Ziyun

Traveled with family

Jan 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

great service

Stayed 3 nights in Jan 2025

10/10 Excellent

Amy

Jan 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’re coming back!

Wonderful for a quick 2 night getaway couples trip. The staff is amazing, so helpful and kind. Food and drinks were excellent

Stayed 2 nights in Jan 2025

8/10 Good

Sarah

Traveled with family

Jan 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was nice but I was a bit disappointed, I expected more from a JW. The pools were on the smaller side and there was not a swim up bar which meant you had to rely on the few servers coming around and they didn’t come regularly. There was an area under construction at the pool and with the noise it wasn’t very relaxing, it may be a bar? The cabanas were two to a palapa hut so basically attached, you’d have another guest next to you the entire time. I inquired about reserving one and was quoted $200 for the day, at other resorts they are typically $100 for a private one. I inquired again and was quoted $150, I didn’t like that the first employee quoted so much, it would be nice if there was a set cost and you could reserve online rather than being priced on an employees mood. Needless to say they pretty much sat empty our entire trip. The restaurants were convenient but mediocre, a steak house or teppanyaki restaurant would have been nice. The breakfast was great though. Rooms were clean and front desk staff was helpful. The beach was beautiful.

Stayed 6 nights in Nov 2024