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Jardín Cancún

2.5 star property

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Iron/ironing board, free WiFi, bed sheets
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Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle 4 Oriente Lote 20, 64, Cancun, ROO, 77524
  • Place, Séptimo Día Adventist Church
    ‪2 min walk‬
  • Place, Mercado 23
    ‪11 min walk‬
  • Place, Las Palapas Park
    ‪18 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

7.6 out of 10
Good
(9 reviews)
  • 121 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.2 out of 10
Very good
(23 reviews)
  • 121 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Triple Room, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Family Triple Room, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • 258 sq ft
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

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About the neighborhood

Cancun

Located in Downtown Cancun within a short walk of Mercado 23, Jardín Cancún is within a mile (2 km) of Las Palapas Park. This 28-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and express check-out.

What's nearby

  • Séptimo Día Adventist Church - 2 min walk - 0.1 miles
  • Mercado 23 - 11 min walk - 0.6 miles
  • Las Palapas Park - 18 min walk - 1.0 mile
  • Benito Juarez Municipal Building - 18 min walk - 1.0 mile
  • Plaza 28 - 5 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪El Paisano Del 23 - ‬12 min walk
  • ‪La Suegra - ‬11 min walk
  • ‪Cremeria Ysalchichoneria 4 Hermanos - ‬10 min walk
  • ‪Subway - ‬5 min walk
  • ‪Food Court - ‬8 min walk

About this property

Jardín Cancún

Jardín Cancún features free WiFi in public areas, express check-out, and laundry facilities. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. This hotel also has a TV in a common area.
Guests can expect free WiFi and 32-inch plasma TVs with satellite channels. Other standard amenities include ceiling fans, ironing boards, and free toiletries.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Cleaning supplies
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Jardin Cancun
Jardin Cancun

Frequently asked questions

What's there to see close to Jardín Cancún?

This hotel is situated in Downtown Cancun within a short 18-minute walk of Las Palapas Park and also 10 minutes on foot from Mercado 23. You'll also find Ultramar Ferry Puerto Juárez and Plaza Las Americas within a short drive.

Is there parking available at Jardín Cancún?

Yes, self parking is offered for free at the hotel.

Does Jardín Cancún include a casino at the property?

No, Jardín Cancún doesn't have a casino.

Is there an indoor pool at Jardín Cancún?

No, there is no indoor pool at this hotel.

Are there hot tubs at Jardín Cancún?

No, there isn't a spa tub at this hotel.

Does Jardín Cancún have a restaurant that serves breakfast?

No, Jardín Cancún doesn't have a restaurant that serves breakfast.

Does Jardín Cancún allow pets to stay free of charge?

No, pets aren't allowed at Jardín Cancún though service animals are welcome.

Are there connecting rooms at Jardín Cancún?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Jardín Cancún?

The closest major airport to Jardín Cancún is Cancun Intl. Airport (CUN), which is 12.1 mi away (29 minutes by car).

Are there rooms with balconies at Jardín Cancún?

No, you won't find guestrooms with balconies at Jardín Cancún.

Jardín Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 172 out of 457 reviews
Rating 8 - Good. 138 out of 457 reviews
Rating 6 - Okay. 68 out of 457 reviews
Rating 4 - Poor. 32 out of 457 reviews
Rating 2 - Terrible. 47 out of 457 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

TX

Liked: Staff & service, property conditions & facilities
Def a budget place to stay. Family of 5 Spent one night on our way to Playa Del Carmen. Not bad.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was really great. I recommend!
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great staff. A bit noisy and location was easy to get to but a little uncomfortable at night.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, affordable, and exceptional service.
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Sandra T

Liked: Staff & service
Disliked: Amenities
The room had no microwave or refrigerator. the area outside of the hotel not very nice. Employees were very friendly.
Stayed 6 nights in Aug 2025
Verified

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Amenities
It was a bed to sleep in for the night.. friendly and wonderful staff. The shower was dirty, but it did have nice hot water. They are also very pet friendly!
Stayed 1 night in Feb 2023
Verified

8/10 Good

Luis D Suarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice and quiet, great cable and wifi, a little far from public transportation
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient. Very close to bus pick up and drop off. They place worked out well for 2 nights. However the area is a bit sketchy, would not recommend for a solo traveler
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not safe area for visitors
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot to say
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 8 nights in Jan 2024
Verified

8/10 Good

Aminta E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice, I would have gave them a 5 star but it doesn’t have an elevator and we had heavy luggage and a disabled person, they gave us a room in the 4th floor so you can imagine going up the stairs with luggage and a disabled person, staff is very friendly.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Esteban

Liked: Cleanliness
Disliked: Amenities
The staff would need to be more active and outgoing
Stayed 1 night in Sep 2024
Verified

4/10 Poor

cheryl

Liked: Staff & service
Disliked: Property conditions & facilities
It was good that it was close to the ferry port to get to isla Mujeres. The hotel called a cab for us. We did not stay the night though because there were bed bugs in our hotel room. We got a refund and found another hotel.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Yuri

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For a few nights it was pretty okay. Getting hot water was a mixed bag. Beds were comfortable. On our last night we had a small accident in the room and they were really chill and helpful. Even though the communication was in Spanish they were really understanding
Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

Lyle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No room available at check-in.Girl at reception desk recommended another hotel in area.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jan 2024
Verified

8/10 Good

Itzel

Liked: Cleanliness
.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Guillermina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is the parking. There is not enough space for parking. I suggest that they reserve a place for the people who have already paid the room.
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Donald

Disliked: Cleanliness, property conditions & facilities
The staff was very noisy and not very helpful.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a slum.
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
This is definitely not a place for ladies
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem was with Experian - I arrived and Experian did not paid the Hotel - so I paid the hotel and Experian reimburse me a portion of the charge for the hotel - the hotel is very clean, give you clean towels - soap - shampoo, great service and the parking is in closed. Not very fancy but is great for resting taking shower and having your rental car safe.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Guillermina

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that the space for parking is very small and they don't reserve the space for your car even if you have already paid the room. I suggest that they reserve a space for parking for the people who have already paid the room.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Jianbin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible smell. Ants are crawling on the bed.
Stayed 1 night in Jul 2022