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NIZUC Resort and Spa

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Photo gallery for NIZUC Resort and Spa

Suite (Master) | Premium bedding, minibar, in-room safe, individually decorated
Creator video - submitted by Taylor Phillips
Exterior
47-inch flat-screen TV with satellite channels, TV, iPod dock
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Delfines Beach
    ‪6 min drive‬
  • Place, La Isla Shopping Mall
    ‪19 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Garden View Double

Garden View Double | Premium bedding, minibar, in-room safe, individually decorated

Garden View Double

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Ocean View Deluxe Double

A hotel room with two beds, a bedside table with a lamp, a small table with a candle, and a wall-mounted artwork.

Ocean View Deluxe Double

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Ocean Suite

Ocean Suite | Premium bedding, minibar, in-room safe, individually decorated

Ocean Suite

  • Partial sea view
  • 937 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Private Pool Villa

Private Pool Villa | Room amenity

Private Pool Villa

  • Garden view
  • 2422 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Private Pool Pavillion Villa

Private Pool Pavillion Villa | Premium bedding, minibar, in-room safe, individually decorated

Private Pool Pavillion Villa

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2745 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Master)

A modern living room with a large window overlooking the sea, a sofa, a coffee table, and a dining area.

Suite (Master)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1637 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Garden)

Junior Suite (Garden) | View from room

Junior Suite (Garden)

  • Garden view
  • 1291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View

A hotel room with a bed, two armchairs, a small table, a lamp, and a view of the sea.

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1097 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse

Penthouse | Premium bedding, minibar, in-room safe, individually decorated

Penthouse

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1765 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Garden Deluxe Suite

A modern living room with a sofa, chairs, a coffee table, and a wooden cabinet with mirrors.

Garden Deluxe Suite

  • Garden view
  • 1474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Garden View

A modern hotel room with a large bed, a desk, and a balcony with a view of greenery.

Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera, NIZUC Resort and Spa is adjacent to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park with other popular attractions like Delfines Beach within a within a few miles (5 km). This 274-room, 5-star hotel has 5 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 5 min drive - 2.2 miles
  • Delfines Beach - 6 min drive - 2.7 miles
  • La Isla Shopping Mall - 19 min drive - 7.5 miles
  • Langosta Beach - 39 min drive - 12.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Taco Arte Restaurant - ‬13 min walk
  • ‪Arena Sports Bar - ‬12 min walk
  • ‪Marco Polo Restaurante - ‬2 min drive
  • ‪Sun Palace - ‬17 min walk
  • ‪Azvl - ‬19 min walk

About this property

NIZUC Resort and Spa

Awarded Travel & Leisure 500 status in 2021, NIZUC Resort and Spa features a private beach, a full-service spa, and 5 outdoor pools. You can take advantage of free parking, along with an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
47-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. IPod docks, minibars, and espresso makers are other standard amenities.
A private beach, 2 outdoor tennis courts, and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 12 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by ESPA has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

NIZUC Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 915 for adults and MXN 457.50 for children
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar

Restaurants on site

  • Cafe de la Playa
  • La Punta Lounge and Grill
  • Ni
  • Ramona
  • Terra Nostra

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Game viewing
  • Health club
  • Kayaking
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Tennis lessons

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8,234 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable/satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
Guests who are citizens or residents of Mexico must present their valid Unique Population Registry Code (CURP) at the time of check-in. Guests who are citizens or residents of other countries must present a valid passport at the time of check-in.
Guests who are citizens or residents of Mexico must present their valid Unique Population Registry Code (CURP) at the time of check-in. Guests who are citizens or residents of other countries must present a valid passport at the time of check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 21 to May 23:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 3055 per pet, per stay
  • Dogs only
  • 1 total (10 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 3480 per stay
  • Cribs/infant beds are available for MXN 2320 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 915 for adults and MXN 457.50 for children
  • Pet fee: MXN 3055 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 2320 per stay
  • Rollaway bed fee: MXN 3480 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa

Frequently asked questions

Are free cancellation options available at NIZUC Resort and Spa?

NIZUC Resort and Spa offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at NIZUC Resort and Spa?

As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at NIZUC Resort and Spa on Jul 5, 2026 start from $871, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around NIZUC Resort and Spa?

This hotel is situated in Zona Hotelera, just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Delfines Beach and Iberostar Cancun Golf Course within a short drive.

Is there parking available at NIZUC Resort and Spa?

Yes, extended and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at NIZUC Resort and Spa?

Spa by ESPA is the hotel's spa and services include Thai massages, hot stone massages, aromatherapy, and reflexology.

Does NIZUC Resort and Spa have luxury amenities?

Yes, guests can indulge in luxuries such as 5 outdoor pools, a private beach, and an ocean-view restaurant at this hotel.

Does NIZUC Resort and Spa feature a casino at the property?

No, NIZUC Resort and Spa doesn't have a casino.

Will I find an indoor pool at NIZUC Resort and Spa?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools.

What do couples enjoy most about NIZUC Resort and Spa?

This waterfront hotel offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring a private plunge pool.

Are there hot tubs at NIZUC Resort and Spa?

No, but this hotel does have a steam room.

Does NIZUC Resort and Spa feature a restaurant that includes a breakfast menu?

Yes, NIZUC Resort and Spa has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Will NIZUC Resort and Spa allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at NIZUC Resort and Spa for a fee of MXN 3055 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at NIZUC Resort and Spa?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from NIZUC Resort and Spa?

The closest major airport to NIZUC Resort and Spa is Cancun Intl. Airport (CUN), which is 6.8 mi away (12 minutes by car).

Are there rooms with balconies at NIZUC Resort and Spa?

Yes, some guestrooms at this hotel offer a furnished balcony/patio where guests can enjoy ocean and garden views.

Does NIZUC Resort and Spa have a wedding venue?

Take advantage of the wedding venue at NIZUC Resort and Spa if you plan to say "I do" during your trip.

NIZUC Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 792 out of 1000 reviews
Rating 8 - Good. 98 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great resort
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

SIU SING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to Relax
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Oumar Rachid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am really satisfied with the hotel. I am very happy.
Stayed 15 nights in Mar 2026
Verified

10/10 Excellent

Angie J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very prompt and accomodating.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

moustapha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very, very good, we are really satisfied.
Stayed 27 nights in Mar 2026
Verified

10/10 Excellent

Andrea

The most amazing resort
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Zul

Liked: Cleanliness, amenities, property conditions & facilities
perfect place to stay!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

angelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect stay! second time here. Our only complain is they need a proper espresso machine to make lattes! what we love most: peruvian and indochine restaurants, wonderful staff from the drivers to the cleaning staff, breakfast, reception, spa….superb service makes this place outstanding.
Fusion drink is the best!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Suhasini

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Amazing environment all around. Arquitecture, spectacular views. Huge rooms very nicely decorated and comfortable Staff incredibly friendly and attentive Best hitel I habe ever stayed at!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

ichthang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaning is twice a day and it was awesome. One of the cleanest hotel i ve been too
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, unfortunately there is construction next door.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are always immaculate. The staff is friendly. The ambience is unmatched.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. This place was amazing. The property is beautiful. The service was impeccable. The food was really good. I will be back
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gregory D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A level of excellence that can only be achieved by nizuc. Incredible team, excellent amenities and Michelin star quality food. When you pay for high quality experience it’s worth it!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Dino

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Property and views are beautiful. Staff are very respectful, competent and available. Food at all the restaurants is very good and miles better than the restaurants off property. Mucho gracias!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort! Service was great! Location was also great!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

ana

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beatifull room Increíble beaches Restaurants very well
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities
Its s great hotel in
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

RayAnn

Liked: Cleanliness, amenities, property conditions & facilities
Great service, amazing grounds!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Apoorv

Liked: Cleanliness, amenities, property conditions & facilities
its amazing hotel. We had we had an amazing time.
Stayed 7 nights in Nov 2025

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