Nizuc Resort and Spa

5.0 star property
Luxury hotel on the beach, with 5 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Nizuc Resort and Spa

Suite (Master) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Creator video
Front of property
5 outdoor pools, pool umbrellas, sun loungers
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪3 min drive‬
  • Delfines Beach
    ‪4 min drive‬
  • Ventura Park Cancun
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Ocean View Deluxe Double

  • 783 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Garden View Double

  • 850 sq ft
  • Sleeps 4
  • 2 Queen Beds

Ocean Suite

  • 947 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View

  • 854 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Private Pool Pavillion Villa

  • 2745 sq ft
  • Sleeps 3
  • 1 King Bed

Private Pool Villa

  • 2433 sq ft
  • Sleeps 3
  • 1 King Bed

Garden Deluxe Suite

  • 1281 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Garden)

  • 1270 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Master)

  • 1637 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View

  • 1292 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Penthouse

  • 1770 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View

  • 850 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, Nizuc Resort and Spa is adjacent to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park with other popular attractions like Iberostar Cancun Golf Course within a couple of miles (3 km). This 274-room, 5-star hotel has 5 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Iberostar Cancun Golf Course - 3 min drive - 2.2 miles
  • El Rey Ruins - 4 min drive - 2.4 miles
  • Delfines Beach - 4 min drive - 2.7 miles
  • Ventura Park Cancun - 5 min drive - 3.5 miles
  • Riviera Cancun Golf Resort - 7 min drive - 4.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬12 min walk
  • ‪Sun Palace - ‬17 min walk
  • ‪La Hacienda Restaurant - ‬3 min drive
  • ‪Soluna Bar - ‬3 min drive
  • ‪Taco Arte Restaurant - ‬2 min drive

About this property

Nizuc Resort and Spa

Luxury hotel on the beach, with 5 outdoor pools
Awarded Travel & Leisure 500 status in 2021, Nizuc Resort and Spa features a private beach, a full-service spa, and 5 outdoor pools. You can take advantage of free parking, along with an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
47-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and designer toiletries. IPod docks, minibars, and espresso makers are other standard amenities.
A private beach, 2 outdoor tennis courts, and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 12 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by ESPA has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Nizuc Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 915 for adults and MXN 457.50 for children
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar

Restaurants on site

  • Cafe de la Playa
  • La Punta Lounge and Grill
  • Ni
  • Ramona
  • Terra Nostra

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Game viewing
  • Health club
  • Kayaking
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Tennis lessons

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable/satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 3055 per pet, per stay
  • Dogs only
  • 1 total (10 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 915 for adults and MXN 457.50 for children
  • Pet fee: MXN 3055 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa

Frequently asked questions

Are free cancellation options available at Nizuc Resort and Spa?

Nizuc Resort and Spa offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Nizuc Resort and Spa?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Nizuc Resort and Spa on Jul 2, 2025 start from $690.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Nizuc Resort and Spa?

This hotel is situated in Zona Hotelera, just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Delfines Beach and Iberostar Cancun Golf Course within a short drive.

Is parking available on site at Nizuc Resort and Spa?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Nizuc Resort and Spa?

Spa by ESPA is the hotel's spa and services include prenatal massages, Thai massages, hydrotherapy, and couples treatments.

Does Nizuc Resort and Spa feature a casino at the property?

No, Nizuc Resort and Spa doesn't have a casino.

Will I find an indoor pool at Nizuc Resort and Spa?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools.

What amenities will couples enjoy at Nizuc Resort and Spa?

This waterfront hotel offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private pools.

Are there hot tubs at Nizuc Resort and Spa?

Yes, this hotel has a spa tub.

Does Nizuc Resort and Spa feature a restaurant that includes a breakfast menu?

Yes, Nizuc Resort and Spa has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Nizuc Resort and Spa allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Nizuc Resort and Spa for a fee of MXN 3055 per pet, per stay. The property also provides food and water bowls.

Does Nizuc Resort and Spa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Nizuc Resort and Spa?

The closest major airport to Nizuc Resort and Spa is Cancun Intl. Airport (CUN), which is 6.8 mi away (12 minutes by car).

Are there rooms with balconies at Nizuc Resort and Spa?

No, there aren't any guestrooms with balconies at Nizuc Resort and Spa.

Does Nizuc Resort and Spa have a wedding venue?

Take advantage of the wedding venue at Nizuc Resort and Spa if you plan to say "I do" during your trip.

Nizuc Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 790 out of 1001 reviews
Rating 8 - Good. 100 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elisabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIXUC resort and spa has a wonderful, relaxing atmosphere, wonderfully professional, and very friendly staff from the cleaning service to the Butler service to the dining service to the pool service. All around an absolutely welcoming, relaxing, and fantastic resort. Highly recommended.
Stayed 6 nights in May 2025

10/10 Excellent

Brian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and safe setting for family
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff, delicious food!
Stayed 4 nights in Feb 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very private, self contained resort. The property is beautiful and very well maintained, the amenities including the gym, spa and all the restaurants are top notch. whether you're in the main building or not, its easy to get around , either walking or there are always golf carts to whisk you to your next destination. the adult beach and pool is terrific for relaxing, and you'll always find a great place to lounge.
Stayed 5 nights in Mar 2025

10/10 Excellent

Tanveer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose Miguel Simon, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic for relaxing and enjoying the nature
Stayed 3 nights in Mar 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely impressed with Nizuc Report and Spa. The views and the design aesthetics were absolutely stunning. Pictures couldn’t possibly do it justice. Every detail was thoughtful. Every staff member we encountered greeted us warmly and was eager to assist us with anything we could possibly need. The culinary experience was incredible. We tried the 12 course tasting menu at the Ramona which included some of the best food I have ever tasted. I literally didn’t know food could be that good, and we’re from New York City. Nizuc was not cheap, but it was worth every penny. It was heavenly.
Stayed 6 nights in Feb 2025

2/10 Terrible

Theo

Disliked: Staff & service, amenities
Very noisy with traffic and parties and pools/amenities all close at 7pm. Would not recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Shezad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with fantastic restaurants on site. The resort has a large family pool with a swim up bar where you could spend the entire day. Rooms are well proportioned and most have an ocean facing room. A great gym on-site however it did get busy in the mornings and at times, it was difficult to find an available treadmill. Overall, a great resort with friendly staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable property, excellent service, staff can’t do enough for you.
Stayed 3 nights in Feb 2025

10/10 Excellent

jian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were extremely friendly and greeted us by name and try to accommodate our schedules. The room is quiet, clean, and well maintained.
Stayed 7 nights in Feb 2025

10/10 Excellent

MOHAMMAD

Stayed 5 nights in Dec 2024

10/10 Excellent

Anais

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

8/10 Good

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: close to airport, clean, beautiful adult pool Dislikes: slow service, high prices of alcohol,
Stayed 2 nights in Feb 2025

6/10 Okay

KEVIN

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel experience ever

The location is breathtaking. The property is beautiful and perfectly maintained. The service was above and beyond anything we’ve ever received at a hotel. We’d love to go back soon.
Stayed 5 nights in Feb 2025

10/10 Excellent

griselda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I are in love with this property. From the moment you arrive, the hospitality and customer service is incredible. The room they gave us was spectacular as were all the services and all the attention received. The restaurants are all first class, but La Punta is special. Thank you very much to all the staff who treated us wonderfully. We can't wait for our next vacation at Nizuc Resort.
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

MAHFUZA

Disliked: Cleanliness, property conditions & facilities

Do not stay here!!!

Terrible service! I ordered and paid for a round trip car service. On our way back - they ordered us a taxi - why? We had to pay again out of pocket so a total of $315 just for transportation. They’ll claim misunderstanding etc but this is unacceptable. Don’t stay here - book at a place where they have their logistics intact
Stayed 4 nights in Feb 2025

10/10 Excellent

Shlomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property
Stayed 3 nights in Feb 2025

10/10 Excellent

simon

Stayed 7 nights in Feb 2025