Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Adults-only beachfront property with 2 outdoor pools

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Enjoy unobstructed views of the beach from this resort's balcony.

Relax in the stylish lobby with a seating area, staircase, and unique lighting.

Enjoy dining in a spacious restaurant with multiple seating options, including booths and individual tables, surrounded by framed illustrations and educational text.

Enjoy a meal with a panoramic view of the ocean and city skyline from our rooftop dining area.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Explore the area

Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500

Forum Beach
‪13 min walk‬
Cancun Convention Center
‪17 min walk‬
Gaviota Azul Beach
‪3 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪30 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

Excellent

603 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front

Excellent

603 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury junior suite sunset view Diamond Club

Wonderful

603 sq ft
Lagoon view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

3864 sq ft
Ocean view
Sleeps 11
1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Luxury suite sunset view

Wonderful

721 sq ft
Lagoon view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Luxury Suite Ocean Front

Wonderful

721 sq ft
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Luxury junior suite sunset view

Excellent

603 sq ft
Lagoon view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

4467 sq ft
Ocean view
Sleeps 13
2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

Luxury Presidential One Bedroom Suite Sunset View Diamond club

Exceptional

1227 sq ft
Lagoon view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Exceptional

3261 sq ft
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

1830 sq ft
Lagoon view
Sleeps 7
1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

1227 sq ft
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

1830 sq ft
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Cancun

Located in Zona Hotelera, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is a leisurely stroll from popular sights such as Forum Beach and Cancun Convention Center. This 180-room, 4.5-star property has 2 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

Chac Mool Beach - 8 min walk - 0.5 miles
Forum Beach - 13 min walk - 0.7 miles
Cancun Convention Center - 17 min walk - 1.0 mile
Gaviota Azul Beach - 3 min drive - 1.1 miles
La Isla Shopping Mall - 4 min drive - 1.6 miles

Getting around

Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

‪Señor Frogs - ‬3 min walk
‪Snack Grand Park - ‬8 min walk
‪Hard Rock Cafe Cancun - ‬12 min walk
‪The Surfin Burrito - ‬6 min walk
‪Coco Bongo Beach Party - ‬12 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Adults-only beachfront property with 2 outdoor pools

Guests of Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have access to a full-service spa, 2 outdoor pools, and a gym. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this adults-only property include a sauna, a rooftop terrace, and free WiFi in public areas.

Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Furnished balconies, iPod docks, and sitting areas are also standard.

2 outdoor swimming pools are on site along with a health club and a sauna.

The onsite spa has 18 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Similar properties

Relax on comfortable sun loungers under shaded umbrellas, surrounded by palm trees and access to the beach.

Pool
All inclusive
Spa
Pet friendly

$372 nightly

Aug 3 - Aug 4

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
2 bars/lounges
6 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining

Restaurants on site

Agave - Mexican Cuisine
C/X Culinary Experience
Gourmet Marché
Hunter Steakhouse
Jade - Asian Cuisine

Things to do

2 outdoor pools
Full-service spa
Health club
Sauna
Shopping

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Meeting rooms

Outdoors

Garden
On the beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

18 treatment rooms
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)

Banquet hall
Designated smoking areas

Room amenities

Bedroom

Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Slippers
Towels provided

Entertainment

Flat-screen TV with premium cable channels
iPod dock
MP3 dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free minibar (limited items)

Air conditioning
Desk
Laptop workspace
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Sanitation services: USD 4.06 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Royalton Cancun Resort All Inclusive

Royalton Cancun All Inclusive

Royalton Suites Cancun Resort All Inclusive

Royalton Suites Resort All Inclusive

Royalton Suites All Inclusive

Royalton Suites Cancun Resort & Spa - All Inclusive Cancun

Royalton Suites Cancun Resort Spa All Inclusive

Royalton Suites Cancun All Inclusive

Royalton Cancun Resort Spa All Inclusive

Royalton Suites All Inclusive

Royalton Chic Suites Cancun

Royalton CHIC Suites Cancun Resort Spa

Royalton Suites Cancun Resort Spa All Inclusive

Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Are there all-inclusive options at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive resort and rates come with à la carte meals plus all onsite activities.

How much does it cost to stay at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only on Aug 12, 2025 start from $280.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see close to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

This property is situated in Zona Hotelera within a short 12-minute walk of Forum Beach and also 17 minutes on foot from Gaviota Azul Beach. You'll also find La Isla Shopping Mall and Tortuga Beach within a short drive.

Is there parking available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

There is a full-service spa available for guests to enjoy and services include couples treatments, body treatments, mani/pedis, and massages.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only include a casino on the premises?

No, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only doesn't have a casino.

Is there an indoor pool at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

This adults-only all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and 6 restaurants.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have a hot tub?

No, but this all-inclusive property does have a sauna.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only feature a restaurant that includes a breakfast menu?

Yes, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only has 6 restaurants, and serves free buffet breakfast each morning.

Will Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only allow pets to stay for free?

No, pets and service animals aren't allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

The closest major airport to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is Cancun Intl. Airport (CUN), which is 14.5 mi away (26 minutes by car).

Can I book a room with a balcony at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yes, every guestroom at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only comes with a furnished balcony with some featuring ocean views.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

8.2

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Carla

Traveled with partner

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I upgraded to the diamond package and i loved every moment of my vacation

Stayed 2 nights in Apr 2025

6/10 Okay

Dan

Traveled with group, Traveled with family

Apr 12, 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The staff at the resort was really the only thing that earned 5 stars. The pools were cold but sadly they were much warmer than the jacuzzi/ hot tub. The restaurants were closed or not taking reservations cause nothing was available, yet they were always empty Elevators were VERY slow. Sometimes took more than 5 mins to get to your floor. The rooms were nice. They were clean but the walls were paper thin so you heard everything going on outside. The cafe and gift shop were not open early enough. People like to go on the excursions and they pick up as early as 6:30am so you cannot get supplies for the day or even a coffee to start your day. I paid everything upfront yet. I still had secret charges when I got there for taxes and money to hold. There was no mini bar in the rooms, which is usually in every resort that is all inclusive. And you usually get top shelf liquor, not stuff that no one’s ever heard of. The friends I went with got the diamond club, which basically gives you nothing It took over two hours to be able to check in my room late. I had to keep coming back.

Stayed 5 nights in Apr 2025

2/10 Terrible

Michelle

Traveled with partner

Apr 11, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

While Royalton Chic Cancun is a beautiful resort, our experience was marred by severe service failures and poor management. For over 33 hours, our room had no running water — no toilet, no shower, no ability to brush teeth or wash hands. The hotel’s only solution was to suggest we use the lobby restroom — 15 floors down with painfully slow elevators. This was not feasible, especially since my husband was bedridden recovering from dental surgery and suffers from Crohn’s disease. We were offered no apology and minimal communication. To make matters worse, the water was shut off again on our departure day. Although I was told they were considering reimbursing four nights, I’ve received no follow-up despite reaching out multiple times. Guests who accepted previous refund offers also report not receiving their compensation, which is deeply concerning. This situation was not only inconvenient, it was degrading and unsanitary. The resort’s failure to resolve it with urgency or compassion is unacceptable. I’ve been more than patient and hoped for a fair resolution, but their lack of accountability is shocking for a Marriott-branded property. Warning to future guests: If you expect basic amenities like running water or need accommodations for health concerns, be cautious. When things go wrong, you may be left completely on your own.

Stayed 8 nights in Mar 2025

10/10 Excellent

Jennifer Ramirez

Traveled with partner

Apr 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very beautiful all inclusive resort with friendly staff

Stayed 6 nights in Apr 2025

10/10 Excellent

Justin

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Second time staying with Royalton. Solid food options, good parties throughout the venue. Great location to the clubs / downtown area .

Stayed 5 nights in Apr 2025

10/10 Excellent

Siobhan Ann

Traveled with group

Apr 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Incredible stay at royalton chic. Was my first time here and I will definitely be back. The rooms were incredible, and the ocean view was very nice to wake up to every morning. The restaurants were delicious, the buffet had many options. The staff were very nice, however the service was a little under par for the price you pay for the resort. My friend and I were used to going into the buffet at other places, and being seated by staff, getting you your drinks, being personal and remembering you. We found at the buffet here, they would not remember to bring your drinks and it took very long, you would have to ask for coffee several times before receiving one. Kuri was very nice, kind, and friendly. Continued to bring us drinks and was very personable. The bartenders at the pool refused to give my friends and I 8 shots- there were 10 of us. We did tip the bartenders, and I tip the same at each resort I go to, however, they were unwilling to make more than a few drinks despite group size. Other than that, great resort and walking distance to the downtown area. Entertainment was great, night DJ was great. Wish there was more entertainment during the day, more music playing during the day.

Stayed 4 nights in Apr 2025

8/10 Good

Carlos

Apr 9, 2025

Liked: Cleanliness, property conditions & facilities

The mixed crowd and a more upscale way of partying

Stayed 3 nights in Apr 2025

8/10 Good

RHIANNON EREN BRID

Apr 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great place, incredible staff and service.

Stayed 5 nights in Apr 2025

10/10 Excellent

David

Apr 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

8/10 Good

Sophia

Traveled with group

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food and accessibility

Stayed 4 nights in Mar 2025

8/10 Good

Clint Austin

Traveled with group, Traveled with partner

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had some issues with check in initially (had paid for an ocean room but they had me in the “sunset” room). Was able to get an ocean room after providing my email receipt. Other than that, it was ok. Food pretty decent drinks and were good as well. What I really liked about the resort was the closeness to the beach and how the pool overlooks the ocean. Of note, the rooftop bar only includes soft drinks. You have to pay for alcoholic drinks and all food as it’s a “different company” that’s runs the rooftop bar.

Stayed 4 nights in Apr 2025

6/10 Okay

Steven

Traveled with partner

Apr 7, 2025

Disliked: Cleanliness

Food not so great

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Relaxing place was super clean. Staff were so nice. Loved everything about it.

Stayed 4 nights in Apr 2025

10/10 Excellent

Ofrocina

Apr 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Mar 2025

8/10 Good

Jamaal

Traveled with group

Apr 6, 2025

Liked: Amenities

Really nice resort. Pools, and beach area is well kept. Food is good

Stayed 3 nights in Apr 2025

10/10 Excellent

Cadarius, Houston

Apr 6, 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with partner

Apr 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic resort!! Staff were so friendly, food was great, rooms were really nice, with fantastic views of the beach & ocean.

Stayed 7 nights in Mar 2025

10/10 Excellent

Rachel

Apr 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

10/10 Excellent

MD ASHRAFUL

Traveled with family

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best Hotel

Stayed 4 nights in Mar 2025

10/10 Excellent

Sulaiman

Traveled with partner

Apr 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an amazing time at this resort. If was convenient, clean, and the staff was wonderful. Can't wait to return for more fun in the sun.

Stayed 4 nights in Mar 2025

6/10 Okay

Sofiia

Traveled with group

Apr 3, 2025

Liked: Cleanliness

Disliked: Staff & service

Staff wouldn’t try to help unless you hold money in your pocket. Check in process took forever, elevators are super slow, getting drinks from the bar and even if you ask servers in the pool side to bring you drinks takes ages. Bed is constantly wet from a humidity and our sink in the bathroom was leaking and they said it would be fixed the next day, but they didn’t. My friends had food allergies, staff would ask if we have any restrictions and then completely ignore it. For no restriction diet people it was really good and I liked the variety of restaurants they have. The view obviously is perfect and nice thing that they have shower room so after check out you can stay for few more hours and take a shower after salt water. They also had same playlist for every evening « after party » and day activities. It’s an 18 resort and they had 2 nights of karaoke and 2 nights of bingo there for 5 days that I was there.

Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with group

Apr 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Air conditioning

Air conditioning in the room wasn't working. Although the Oceanfront suite was really nice

Stayed 3 nights in Mar 2025

10/10 Excellent

Khaleel

Apr 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

8/10 Good

Miranda

Traveled with partner

Apr 2, 2025

Liked: Staff & service, amenities

The Good: • The food was excellent. Plenty of options. The buffet never disappointed, and Chef Camela was amazing. He made us feel special, and his dishes were some of the best I’ve had. Had we known this earlier, we wouldn’t have booked any restaurants. • Most staff were friendly. At night during the show, Dennys was fantastic—she constantly checked on our drinks and was quick and attentive. At the poolside bar, Luis was always prompt and provided excellent service. The buffet dining manager, Ismael, was also very kind, regularly checking in on our needs. • The beach was beautiful and felt safe, with security and police always nearby. • The evening shows were fantastic, and we looked forward to them each night. My only recommendation, based on our experience at the Punta Cana location, would be adjusting the timing. Events often overlapped, making it difficult to attend everything. At the other location, the show started at 7:30, followed by themed parties after. The Bad: • The elevators were very slow and overcrowded.It was common to wait 5 mins for an elevator, and with many stops, the ride could take just as long. • When the hotel was full, seating was extremely limited. For beach chairs, we had to be up by 6:30, as they were all taken by 7. On really busy days, people were sitting on towels due to lack of seating. For the same reason restaurant resverstions had to be made by 7 the day prior. -Overall places felt understaffed. Service was often slow and lines were long

Stayed 8 nights in Mar 2025