Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only in Cancun

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Elegant adults-only property on the beach

Choose dates to view prices

Dates

November 2024

December 2024

Premium bedding, free minibar items, in-room safe, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Pool

Breakfast included

All inclusive

Spa

Room service

Explore the area

Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500

Chac Mool Beach
6 min walk
Forum Beach
12 min walk
Cancun Convention Center
13 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)
26 min drive

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Room options

Luxury Junior Suite Ocean Front Diamond Club

603 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front

603 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury junior suite sunset view Diamond Club

603 sq ft
Lagoon view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

3864 sq ft
Ocean view
Sleeps 11
1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Luxury suite sunset view

721 sq ft
Lagoon view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Luxury Suite Ocean Front

721 sq ft
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Luxury junior suite sunset view

603 sq ft
Lagoon view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

4467 sq ft
Ocean view
Sleeps 13
2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

Luxury Presidential One Bedroom Suite Sunset View Diamond club

1227 sq ft
Lagoon view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

3261 sq ft
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

1830 sq ft
Lagoon view
Sleeps 7
1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

1227 sq ft
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

1830 sq ft
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Pool

Breakfast included

All inclusive

Spa

per night

$451 total

includes taxes & fees

Nov 8 - Nov 9

About the neighborhood

Cancun

Located in Zona Hotelera, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within 15 minutes of other popular attractions like Chac Mool Beach. This 180-room, 4.5-star property has 2 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

Chac Mool Beach - 6 min walk
Forum Beach - 12 min walk
Cancun Convention Center - 13 min walk
Gaviota Azul Beach - 17 min walk
La Isla Shopping Mall - 4 min drive

Getting around

Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

‪Señor Frogs - ‬3 min walk
‪Snack Grand Park - ‬8 min walk
‪Hard Rock Cafe Cancun - ‬12 min walk
‪Coco Bongo Beach Party - ‬12 min walk
‪The Surfin Burrito - ‬6 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Elegant adults-only property on the beach

Guests of Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have access to a full-service spa, 2 outdoor pools, and a gym. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this adults-only property include a sauna, a rooftop terrace, and free WiFi in public areas.

Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Furnished balconies, iPod docks, and sitting areas are also standard.

2 outdoor swimming pools are on site along with a health club and a sauna.

The onsite spa has 18 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
2 bars/lounges
6 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining

Restaurants on site

Agave - Mexican Cuisine
C/X Culinary Experience
Gourmet Marché
Hunter Steakhouse
Jade - Asian Cuisine

Things to do

2 outdoor pools
Full-service spa
Health club
Sauna
Shopping

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Meeting rooms

Outdoors

Garden
On the beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

18 treatment rooms
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)

Banquet hall
Designated smoking areas

Room amenities

Bedroom

Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Slippers
Towels provided

Entertainment

Flat-screen TV with premium cable channels
iPod dock
MP3 dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free minibar (limited items)

Air conditioning
Desk
Laptop workspace
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Check-in: 3:00 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Royalton Cancun Resort All Inclusive

Royalton Cancun All Inclusive

Royalton Suites Cancun Resort All Inclusive

Royalton Suites Resort All Inclusive

Royalton Suites All Inclusive

Royalton Suites Cancun Resort & Spa - All Inclusive Cancun

Royalton Suites Cancun Resort Spa All Inclusive

Royalton Suites Cancun All Inclusive

Royalton Cancun Resort Spa All Inclusive

Royalton Suites All Inclusive

Royalton Chic Suites Cancun

Royalton CHIC Suites Cancun Resort Spa

Royalton Suites Cancun Resort Spa All Inclusive

Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Are there all-inclusive options at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive resort and rates come with à la carte meals plus all onsite activities.

How much does it cost to stay at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

As of Oct 25, 2024, prices found for a 1-night stay for 2 adults at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only on Oct 28, 2024 start from $322.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see close to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

This property is situated in Zona Hotelera within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Chac Mool Beach. You'll also find Forum Beach and Gaviota Azul Beach less than a mile away.

Will I be able to park at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

There is a full-service spa available for guests to enjoy and services include couples treatments, massages, body treatments, and mani/pedis.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only include a casino on the premises?

No, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only doesn't have a casino.

Is there an indoor pool at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

This adults-only all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and 6 restaurants.

Are there hot tubs at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

No, but this all-inclusive property does have a sauna.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only feature a restaurant that includes a breakfast menu?

Yes, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only has 6 restaurants, and serves free buffet breakfast each morning.

Will Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only allow pets to stay for free?

No, pets and service animals aren't allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only.

Are there connecting rooms at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

The closest major airport to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is Cancun Intl. Airport (CUN), which is 14.5 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yes, every guestroom at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only comes with a furnished balcony with some featuring ocean views.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only.

8.2

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Robert

Oct 8, 2024

Overall Excellent stay… friendly staff, location was great, food was better than expected from an all inclusive restaurant, will come back to this hotel…

Stayed 5 nights in Oct 2024

10/10 Excellent

Hannah

Traveled with partner

Sep 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Resort!

Stayed 3 nights in Sep 2024

8/10 Good

Maria

Sep 17, 2024

Liked: Cleanliness, staff & service

Stayed 4 nights in Sep 2024

4/10 Poor

Roxan, Poughkeepsie

Traveled with partner

Aug 26, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

I stayed as a Diamond club member. We were supposed to have a butler, which we did not see except when we first checked in. The diamond club lounge could only fit 3 guest. Every where we went they tried to charge us extra. The building had no AC except in the rooms. It smelled like mildew and water damage. Our television was not working. The activities was lame and the roof top pool was unusually unless you bought a $300 cabana. The other pools were too small for the amount of people. I was in my room undressed and a cleaner walked into my room without knocking.

Stayed 4 nights in Aug 2024

6/10 Okay

Taylor

Aug 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Food was not good anywhere at this resort

Stayed 3 nights in Aug 2024

4/10 Poor

Ahmad

Traveled with family

Aug 3, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The property put us into a room that smelled like mold. They came to the room to put air fresheners in the vent, but that only last a while. The food was below average. We booked a 3 night stay, and left after the first night with no refund given. It was bad and we will never ever return or recommend this place to anyone.

Stayed 3 nights in Jul 2024

10/10 Excellent

Cesar

Jul 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2024

10/10 Excellent

Megan

Traveled with partner

Jul 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This was a great resort to have a little fun or relax. We stayed for 7 nights, enjoyed access to room service and drink service on the beach

Stayed 7 nights in Jul 2024

8/10 Good

Lance

Jul 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel has a lot of energy. I would say if you are an outgoing, music loving, energetic, people meeting, dancing, interactive person, this is the hotel for you. Don't get me wrong, you can relax and chill, but it is a "partying" vibe to me. Not necessarily a teenage vibe(18 min age), but an elderly millennial, Gen X'er vibe. Friendly, fun, outgoing people everywhere. The elevators literally have a mind of their own, which makes it a fun place to meet people and an adventure every time! The food to me was excellent! The alcohol was name brands, not well stuff. The waitstaff and bartenders were fun, friendly, and attentive.(Except the outside pizza guy) Bring $1's and $5's for tips(not required). Fernando, the head of entertainment, makes that place fun! He is one of the best hype men I'v ever seen! We were there 5 days and only left 1 day to go on excursions. The rest of the time we stayed at the hotel. In the many times I'v been to Cancun, this is the 1st time I never "left the hotel". The rooftop bar and pool is nice, but you have to pay for drinks on that floor, with a few exceptions. The 3rd floor is where the party is at night. It goes until 1 am. Pools stop serving drinks at 6pm and close at 7pm. Sounds early but there are more things to do at the hotel. I would recommend to politely say "No Thank You" when you check in to the 1.5 hr presentation. That's all I have to say about that. Bring sunscreen($30us) and if you plan to go on an excursion bug spray($28us)

Stayed 4 nights in Jul 2024

4/10 Poor

Jonathan

Jul 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jul 2024

10/10 Excellent

Kaden

Jul 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic staffing and great facilities

Stayed 4 nights in Jul 2024

10/10 Excellent

April

Jul 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Entertainment was great

Stayed 3 nights in Jul 2024

6/10 Okay

Antoine, Newnan

Jul 25, 2024

It wasnt the best time. I always stay there.. this time it smelled, and first few nights wasnt the best with our butler the staff was able to fix that problem. Just hope it get fixed. I love this place. Just not this time.

Stayed 4 nights in Jul 2024

10/10 Excellent

Abraham

Jul 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful staff. Very professional.

Stayed 8 nights in Jul 2024

4/10 Poor

Patrick

Traveled with group

Jul 24, 2024

Liked: Cleanliness

Top shelf liquor was not provided as detailed on itinerary. Not pleased with Butler service as you did not receive what was detailed upon booking. Resort charged extra fees due to IT outage. Although the staff was friendly, I will never vacation at that resort again.

Stayed 7 nights in Jul 2024

6/10 Okay

megan

Jul 24, 2024

Disliked: Staff & service, property conditions & facilities

Close to night life. Nice beach. Restaurant food needs to be improved A LOT.

Stayed 3 nights in Jul 2024

8/10 Good

Valerie, Cibolo

Jul 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2024

8/10 Good

Samantha

Traveled with group, Traveled with family

Jul 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Celebrated my best friend's 30th birthday here and they did not disappoint! The staff was friendly, informative and super attentive. Fernando with the Vibe Team was an amazing host for any and all events that were occurring. All of the staff made us feel safe and welcomed, Angel, Williams, Luis, Miguel, Naomi, Damian, the list goes on and on! The elevators are a bit of a drag but it also was a great way to meet new people. The food options seemed to lack much flavor or taste but I understand there is a large crowd of people to appease to. We did leave the resort 2 nights and the hotel is located super close to the strip of attractions. Overall, this is a place I would return and recommend to others.

Stayed 4 nights in Jul 2024

10/10 Excellent

Aurelio

Jul 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff is very attentive and will cater to your needs always! The resort is also very nice and always has something going on.

Stayed 4 nights in Jul 2024

2/10 Terrible

Sheri

Jul 23, 2024

Disliked: Cleanliness, staff & service

Stayed 4 nights in Jul 2024

10/10 Excellent

Julie

Traveled with partner

Jul 23, 2024

Liked: Amenities

Beautiful resort and beach. Amazing food, service and entertainment. Looking forward to coming back!!

Stayed 5 nights in Jul 2024

8/10 Good

Debra

Traveled with partner

Jul 23, 2024

Liked: Cleanliness, staff & service, amenities

Overall the stay was good, and the service was excellent. Our butler Amado was amazing. Extremely helpful & he made great recommendations. We overlooked all the inconveniences mainly because of Amados excellent service. The resort was clean, all the staff was great and the beach was breathtaking. The negatives, the resort was under construction in the lobby which was loud. The elevators are a big issue. You will wait up to 10mins for an elevator. If you have reservations or an Uber waiting on you add 10mins for just the elevators. Our room had a foul smell of sewage. Housekeeping came and sprayed the room which covered up the odor for a couple of hours. The smell came from the shower, sink & toliet. Everytime we used the water. The smell was the worst of the inconveniences. Lastly, getting a good drink was challenging. We were diamond club which comes with premium liquor. I ordered every drink on their menu & ALL were very watered down. We also reserved a cabana with bottle service, it came with a bottle of tequila. My husband & I drank the whole bottle of tequila & barely got a buzz. No doubt, the tequila was watered down. Never, have we drank a full bottle of tequila & only get a buzz. In hindsight, I'm glad we didnt get drunk, however, the fact that we paid $200.00 for a watered down bottle of tequila is the problem. With all that being said, we still had a great time. The guests & staff made it wonderful. Everyone was there to have fun & we enjoyed our vacay!

Stayed 5 nights in Jul 2024

2/10 Terrible

Sherman

Traveled with family

Jul 23, 2024

Disliked: Amenities

I have visited this hotel annually for the past four years, but this will be my last visit. Upon arrival, I noticed construction in the lobby, with a damaged ceiling and rags on the floor catching water from the AC vents. As the days progressed, my shower filled with water every time l used it, and pieces of plaster fell from the ceiling into the shower. Two elevators were out of service, leading to excessive wait times, with one instance taking 20 minutes to reach my room. The final straw came the night before my departure when I decided to iron an outfit using the provided clothes steamer. The face of the steamer came off, and I called the front desk to request a replacement. The following morning, during checkout, I was notified of a $600 charge for the steamer. I urge everyone to thoroughly inspect their rooms and report any issues immediately upon arrival, as the hotel may attempt to charge you for pre-existing conditions. It is disappointing to say that after four years, this hotel will no longer receive my business.

Stayed 4 nights in Jul 2024

10/10 Excellent

Lilly

Jul 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

My husband and I just returned from 5 days at Royalton Chic, it was an amazing experience. The staff were friendly, kind, and eager to please. Kuri, a waiter at the beach area was awesome he always made sure my husband and I were taken care of and had full drinks. Alex and Victor at Cloud 9 created and presented an incredible dining experience. If you have the chance to eat at Cloud 9, do it!!! Overall, this resort's food, drink, and location make it an incredible experience. My husband and I are trying to figure out when we can return.

Stayed 5 nights in Jul 2024