Grand Oasis Palm - All Inclusive

4.5 star property
Luxury property on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Grand Oasis Palm - All Inclusive

On the beach, white sand, sun loungers, beach towels
Property video
Restaurant
Standard Limited View | Minibar, in-room safe, blackout drapes, soundproofing
8 bars/lounges, swim-up bar, beach bar

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • All inclusive
  • Spa
  • Laundry

Explore the area

View in a map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪12 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

Family Suite

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Superior Room

  • 301 sq ft
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds

Standard Limited View

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Superior Room

  • Sleeps 3

Family Suite

  • Sleeps 4

Standard Room Limited View

  • Sleeps 3

Grand Standard Room

  • Sleeps 4

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About the neighborhood

Cancun

Grand Oasis Palm - All Inclusive places you in Zona Hotelera, within a leisurely stroll of popular sights such as Playa Tortugas and Langosta Beach. This 514-room, 4.5-star property has a marina, a full-service spa, and 7 restaurants.

What's nearby

  • Escénica Tower - 2 min walk - 0.1 miles
  • Teatro de Cancún - 2 min walk - 0.1 miles
  • Playa Tortugas - 6 min walk - 0.4 miles
  • Langosta Beach - 12 min walk - 0.7 miles
  • Las Perlas Beach - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Restaurant Dos Lunas - ‬7 min walk
  • ‪The White Box Gastrobar - ‬9 min walk
  • ‪La Trattoria - ‬9 min walk
  • ‪Los Chachalacos - ‬1 min walk

About this property

Grand Oasis Palm - All Inclusive

Luxury property on the beach, with outdoor pool
Guests of Grand Oasis Palm - All Inclusive have access to a marina, a full-service spa, and an outdoor pool. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Other amenities at this all-inclusive property include a children's pool, a gym, and free WiFi in public areas.
Guests can expect to find flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
A marina and a health club are featured at the property. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cocoa
  • Los Agaves
  • Makitaco

Things to do

  • Arcade/game room
  • Beach club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.27 per accommodation, per night
  • Resort fee: USD 6 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Frequently asked questions

Will I find all-inclusive rate plans at Grand Oasis Palm - All Inclusive?

Grand Oasis Palm - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include kayaking, soccer, and dance classes.

How much does it cost to stay at Grand Oasis Palm - All Inclusive?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Grand Oasis Palm - All Inclusive on Dec 10, 2025 start from $236.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Grand Oasis Palm - All Inclusive?

Grand Oasis Palm - All Inclusive provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do close to Grand Oasis Palm - All Inclusive?

This property is situated in Zona Hotelera within a short 7-minute walk of Playa Tortugas and also 12 minutes on foot from Langosta Beach. You'll also find Tortuga Beach and Puerto Cancun Marina Town Center within a short drive.

Is parking available on site at Grand Oasis Palm - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Grand Oasis Palm - All Inclusive?

Sensoria Spa is the property's spa and services include body wraps, couples treatments, and mani/pedis.

Does Grand Oasis Palm - All Inclusive feature a casino at the property?

No, Grand Oasis Palm - All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Oasis Palm - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Grand Oasis Palm - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, an outdoor pool, and 7 restaurants.

Does Grand Oasis Palm - All Inclusive have a hot tub?

Yes, this all-inclusive property offers private indoor spa tubs in some guestrooms.

Does Grand Oasis Palm - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Grand Oasis Palm - All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Does Grand Oasis Palm - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Oasis Palm - All Inclusive.

Are there connecting rooms at Grand Oasis Palm - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Grand Oasis Palm - All Inclusive?

The closest major airport to Grand Oasis Palm - All Inclusive is Cancun Intl. Airport (CUN), which is 14.3 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Grand Oasis Palm - All Inclusive?

Yes, some guestrooms at Grand Oasis Palm - All Inclusive offer a balcony and may feature ocean views.

Does Grand Oasis Palm - All Inclusive offer wedding services?

There are wedding services available at Grand Oasis Palm - All Inclusive if that's in your vacation plans.

Grand Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 338 out of 1004 reviews
Rating 8 - Good. 199 out of 1004 reviews
Rating 6 - Okay. 168 out of 1004 reviews
Rating 4 - Poor. 111 out of 1004 reviews
Rating 2 - Terrible. 188 out of 1004 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great, loved it
Stayed 8 nights in Sep 2025

10/10 Excellent

jairum

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 7 nights in Aug 2025

6/10 Okay

sheena

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Would recommend especially with kids. Beach was perfect for little ones.
Stayed 5 nights in Jul 2025

8/10 Good

Frances Cj

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good Hotel with good staff
Stayed 5 nights in Aug 2025

10/10 Excellent

Carlos Osorio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at Grand Oasis and it never disappoints!
Stayed 5 nights in Aug 2025

6/10 Okay

KayRachel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

wilson p

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

alicia

Traveled with family
Liked: Staff & service, amenities
This is my 3rd time going there. They relly need to do some updating and upgrading on everything. There was construction from 10am to 5pm in the building there was no notifications about construction and that was really annoying if you just wanted to relax in your room. There are no beach chairs from 8am, the beach was a bit dirty. They workers are over worked there. Its a beautiful hotel, but please do some major upgrade in every thing. They really need to update there chef in cooking especially the buffet.
Stayed 5 nights in Aug 2025

6/10 Okay

Romuald Ndal Ebar

Traveled with family and small children
Liked: Cleanliness, amenities
My family and I couldn’t sleep or nap during the day for all our stay because of the noises of construction works. Unbearable noises while we had little children. Other than that, things were ok
Stayed 3 nights in Aug 2025

4/10 Poor

Samina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 7 nights in Aug 2025

10/10 Excellent

Luan, Belleville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Diana

I booked at Grand Oasis and was told my room was at sister resort not what I chose
Stayed 5 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience. Aside from all of the safety issues we had booked a 6 night stay. We only stayed one night and the hotel refused to refund us for the 5 nights we didn’t stay. Buyer beware, this hotel and Travelocity have some kind of scam going on between them. Don’t use Travelocity to book and don’t stay at the hotel.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Bethlehem

Stayed 5 nights in Jul 2025

10/10 Excellent

Rosario, Louisville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel hermoso y muy limpio La comida muy buena y mucha variedad, la atención también maravillosa es un lugar céntrico donde puedes encontrar de todo y volveríamos de nuevo
Stayed 6 nights in Aug 2025

2/10 Terrible

Joel Alexander Rodríguez

Disliked: Amenities
Worst hotel , food and service the only good service was from rodolfo at cocoa restaurant
Stayed 4 nights in Aug 2025

8/10 Good

Holette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so close even the beach, I like that.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love ❤️ everything
Stayed 4 nights in Aug 2025

4/10 Poor

andres

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Casi todo estuvo muy por debajo de la expectativa q teníamos. Este fue nuestra quinta vez q vacacionamos en Cancún y está a sido la peor. Primero al llegar para hacer el check in, con la calor q hace y no te ofrecen ni una agua o algo para beber, luego tardamos como 20 minutos para hacer el check in, después la habitación estaba muy pequeña, el baño demasiado reducido y el agua de la regadera salía muy poca y se cambiaba de temperatura de fría a caliente, hicimos la queja y supuestamente la hivan arreglar y nunca fueron arreglarla, pedimos una cama extra pequeña y nos dijieron q la hivan a mandar y nunca llegó hasta el día siguiente. El aire acondicionado no se podía controlar manualmente y durante el día no infriaba bien. Ahora afuera en las albercas y playa no había quien te ofreciera una bebida, fui a buscar una y me tardé como 20 minutos en agarrar una por q nomás hay una persona dando bebidas. A la hora de cenar nomás hay dos buffet abiertos y también tuvimos q esperar como 25 minutos para entrar. Ya adentro no nos atendió nadie y tuvimos q ir por nuestras propias bebidas. Las actividades en el hotel estaban muy mal durante el día q ni animación tenían. En la noche si estaba mejor. Todo esto es lo negativo de nuestra estancia. Lo positivo fue el mar q estaba limpio del sargazo o había poco, los restaurantes de reservación tenían buena comida y el servicio era bueno. Lamentablemente no volvería a ese hotel de gran oasis palm ni lo recomendaría.
Stayed 4 nights in Aug 2025

6/10 Okay

Iryna

Disliked: Property conditions & facilities
Food was not good. I am not a picky eater. I understand that it is not a 5 star hotel. But!! Usually you can find at least some safe choices like pasta or chicken and salad But even pasta and bread were not great. Overcooked. Big variety, but nothing tasted great by some reason. Special dining restaurants were better, but also nothing outstanding. Not easy to make reservation. But we did try 3. Los Agaves was our favorite (service was great here) Makitaco was also pretty good. Room was ok. They cleaned every day. But toilet kept on breaking The biggest issue for me was that in a huge 2 meter deep pool there was only one lifeguard. He was also not always paying attention. Although he did save someone at some point. I liked that they had a coffee shop. And there was no issue finding a seat at the beach. Seaweed at the beach was cleaned only once during our stay.
Stayed 5 nights in Aug 2025

6/10 Okay

Juana, Columbus

Liked: Staff & service, property conditions & facilities
- I like the convinience of how close
Stayed 4 nights in Aug 2025

8/10 Good

Maria Elena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the food it was very good and tasty also like the pool and beach service was nice the only think I didn’t like is the service at the coffee shop the employees are not nice and they always were kind of rude. Everything else love it.
Stayed 5 nights in Jul 2025

8/10 Good

Sallina

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Jul 2025

4/10 Poor

Czarina

Liked: Staff & service
I can say thay most staff are very good in the food service and rom service. However, our main issue is the resraurant availability. A lot of times during the day, many of the restaurants while we were there were not open. While they boast of 8 resraurants in ther website, only 2 is usually open during the day, and at dinner time the additional 2 or 3 restaurants require reservation. We usually end up falling in limr for 30 minutes or over for the buffet that serves "not very appetizing" menu. We missed the private shuttle when we checked out because the hotel personnel signed on the paper that we were not there, when we actually were there an hour early for pick up so how could we have missed the transportation? He said he radio'd the front desk however we dis not grt notified, resulting for us to totally miss our already late shuttle. The manager of the hotel did not help either. They are not customer service driven, as he is not proactive in helping solve our issues, almost defending their staff for signing off that we were not there when in fact we have been waiting for our shuttle in the lobby for more than one hour. We had to take another transportation by getting a taxi to take us to the airport, almost missing out flight by a heartbbeat. The unnecessary stress could have been avoided to the already not very pleasant stay.
Stayed 4 nights in Jul 2025