Grand Oasis Palm - All Inclusive

4.5 star property
Luxury property on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Grand Oasis Palm - All Inclusive

On the beach, white sand, sun loungers, beach towels
Property video
Outdoor pool, pool umbrellas, sun loungers
Restaurant
Standard Limited View | 1 bedroom, minibar, in-room safe, blackout drapes

Reviews

6.8 out of 10

Popular amenities

Explore the area

View in a map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪12 min walk‬
  • Place, Tortuga Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

Family Suite

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Superior Room

  • 301 sq ft
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds

Standard Limited View

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Cancun

Grand Oasis Palm - All Inclusive places you in Zona Hotelera, within a leisurely stroll of popular sights such as Playa Tortugas and Langosta Beach. This 514-room, 4.5-star property has a marina, a full-service spa, and 7 restaurants.

What's nearby

  • Playa Tortugas - 6 min walk - 0.4 miles
  • Langosta Beach - 12 min walk - 0.7 miles
  • Las Perlas Beach - 19 min walk - 1.0 mile
  • Tortuga Beach - 2 min drive - 1.5 miles
  • La Isla Shopping Mall - 12 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Restaurant Dos Lunas - ‬7 min walk
  • ‪La Trattoria - ‬9 min walk
  • ‪The White Box Gastrobar - ‬9 min walk
  • ‪Los Chachalacos - ‬1 min walk

About this property

Grand Oasis Palm - All Inclusive

Luxury property on the beach, with outdoor pool
Guests of Grand Oasis Palm - All Inclusive have access to a marina, a full-service spa, and an outdoor pool. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Other amenities at this all-inclusive property include a children's pool, a gym, and free WiFi in public areas.
Guests can expect to find flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
A marina and a health club are featured at the property. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cocoa
  • Los Agaves
  • Makitaco

Things to do

  • Arcade/game room
  • Beach club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.30 per accommodation, per night
  • Resort fee: USD 6 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Frequently asked questions

Will I find all-inclusive rate plans at Grand Oasis Palm - All Inclusive?

Grand Oasis Palm - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include kayaking, soccer, and dance classes.

How much does it cost to stay at Grand Oasis Palm - All Inclusive?

As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at Grand Oasis Palm - All Inclusive on Oct 12, 2025 start from $206.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Grand Oasis Palm - All Inclusive?

Grand Oasis Palm - All Inclusive provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do close to Grand Oasis Palm - All Inclusive?

This property is situated in Zona Hotelera within a short 7-minute walk of Playa Tortugas and also 12 minutes on foot from Langosta Beach. You'll also find Tortuga Beach and Puerto Cancun Marina Town Center within a short drive.

Is there parking available at Grand Oasis Palm - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Grand Oasis Palm - All Inclusive?

Sensoria Spa is the property's spa and services include body wraps, couples treatments, and mani/pedis.

Does Grand Oasis Palm - All Inclusive feature a casino at the property?

No, Grand Oasis Palm - All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Oasis Palm - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

Is Grand Oasis Palm - All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, an outdoor pool, and 7 restaurants.

Are there hot tubs at Grand Oasis Palm - All Inclusive?

Yes, this all-inclusive property offers private indoor spa tubs in some guestrooms.

Does Grand Oasis Palm - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Grand Oasis Palm - All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Does Grand Oasis Palm - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Oasis Palm - All Inclusive.

Does Grand Oasis Palm - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Grand Oasis Palm - All Inclusive?

The closest major airport to Grand Oasis Palm - All Inclusive is Cancun Intl. Airport (CUN), which is 14.3 mi away (25 minutes by car).

Are there rooms with balconies at Grand Oasis Palm - All Inclusive?

Yes, some guestrooms at Grand Oasis Palm - All Inclusive offer a balcony and may feature ocean views.

Does Grand Oasis Palm - All Inclusive offer wedding services?

There are wedding services available at Grand Oasis Palm - All Inclusive if that's in your vacation plans.

Grand Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 333 out of 1009 reviews
Rating 8 - Good. 203 out of 1009 reviews
Rating 6 - Okay. 175 out of 1009 reviews
Rating 4 - Poor. 110 out of 1009 reviews
Rating 2 - Terrible. 188 out of 1009 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great, loved it
Stayed 8 nights in Sep 2025

10/10 Excellent

wilson p

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

andres

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Casi todo estuvo muy por debajo de la expectativa q teníamos. Este fue nuestra quinta vez q vacacionamos en Cancún y está a sido la peor. Primero al llegar para hacer el check in, con la calor q hace y no te ofrecen ni una agua o algo para beber, luego tardamos como 20 minutos para hacer el check in, después la habitación estaba muy pequeña, el baño demasiado reducido y el agua de la regadera salía muy poca y se cambiaba de temperatura de fría a caliente, hicimos la queja y supuestamente la hivan arreglar y nunca fueron arreglarla, pedimos una cama extra pequeña y nos dijieron q la hivan a mandar y nunca llegó hasta el día siguiente. El aire acondicionado no se podía controlar manualmente y durante el día no infriaba bien. Ahora afuera en las albercas y playa no había quien te ofreciera una bebida, fui a buscar una y me tardé como 20 minutos en agarrar una por q nomás hay una persona dando bebidas. A la hora de cenar nomás hay dos buffet abiertos y también tuvimos q esperar como 25 minutos para entrar. Ya adentro no nos atendió nadie y tuvimos q ir por nuestras propias bebidas. Las actividades en el hotel estaban muy mal durante el día q ni animación tenían. En la noche si estaba mejor. Todo esto es lo negativo de nuestra estancia. Lo positivo fue el mar q estaba limpio del sargazo o había poco, los restaurantes de reservación tenían buena comida y el servicio era bueno. Lamentablemente no volvería a ese hotel de gran oasis palm ni lo recomendaría.
Stayed 4 nights in Aug 2025

6/10 Okay

johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. The only thing we didnt like was that it was wayy too over crowded.
Stayed 4 nights in Jul 2025

2/10 Terrible

Maricela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The oasis tours sell packages and dosent included everything that they tell you I hade two cases were I felt very uncomfortable I was made feel I didn’t belong there
Stayed 4 nights in Jul 2025

10/10 Excellent

Neccy

Traveled with family and small children
Liked: Amenities
We loved this place
Stayed 4 nights in Jun 2025

10/10 Excellent

Paulique

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. The resort location was very nice. The beach was quiet, calm and very nice. We liked the hammocks in the water. We also enjoyed the lounge chairs in the pool. The pool was as also very nice. We enjoyed the restaurants. You have to reserve on the hotel app same day or before and it was well worth it. We also liked the free pirate boat road. This is a nice play to stay with family with small children.
Stayed 4 nights in Apr 2025

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was booked twice by grand oasis because the app malfunctioned. The customer service is atrocious. stay far away from the grand oasis anything it is utter and total crap. I asked for a refund and they ignored me so I was charged twice on the same day for two different locations. I am going to file a lawsuit.
Stayed 1 night in Jun 2025

10/10 Excellent

Praveen Kumar Bangalore

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent amenities and surroundings
Stayed 4 nights in Jun 2025

2/10 Terrible

Krista, Lexington

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked Grand Oasis Palm but they put us in the Sens next door. However they failed to mention they were doing construction, which is not good trying to get a toddler to nap. Then a huge pirate statue fell on my sister and they could’ve cared less. At least they sent guys out to fix it. Thankfully it didn’t fall on a child. Our toddler got sick and we asked for sheets and told them at 6 am and at 6:30am. Sheets arrived 7 hours later and then they called wanting to charge us extra for finding vomit on the sheets and not notifying them. Food wasn’t good either and it took forever for them to put new food out at the buffet.
Stayed 6 nights in Jun 2025

6/10 Okay

Stephanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
I liked that is a very family friendly resort. I enjoyed the many restaurants. And the super calm beach.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Luis, Hialeah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
La instalación es antigua pero está buena. El servicio no muy bueno. Principalmente en el bar de la piscina y algunos restaurantes. El todo incluido no es todo incluido. Solo tienen cerveza XX Lager se acababan las bebidas y no habían más. El buffet no tenía mucha variedad.
Stayed 5 nights in Jun 2025

10/10 Excellent

Yesenia

Stayed 7 nights in Jun 2025

2/10 Terrible

Silvia

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are dirty. The showers are awful and the leak at the fossilt. The buffet har too cold food so I did not eat it. I did not want to get sick. The sound proof rooms is a joke. Mould under the bed and the bed is broken .
Underneath the bed
Broken bed
Around toilet, this could cut the feet
Broken sink
Stayed 7 nights in Jun 2025

8/10 Good

Gloria

Stayed 5 nights in Jun 2025

2/10 Terrible

Davia, Rosedale

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Well the front desk was rude and after telling them about our horrible day and all we wanted was to rest .. they gave us a old room that was falling apart the AC did not work and everything broke , so it took them 3 hours to get us a decent room.. we then went to there seafood restaurant where being black was a problem, we were the first to be seated and the last to get served ..
Stayed 3 nights in Jun 2025

4/10 Poor

Shannon

Disliked: Cleanliness, property conditions & facilities
My room had plastic stuck in the sheets, which made it feel like they hadn’t been properly cleaned before I arrived. The food was also disappointing—I honestly ended up eating just pineapple the entire time. I tried a few dishes, but nothing really met expectations.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2025

8/10 Good

Chris

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, amenities, great family suite.
Stayed 5 nights in Jun 2025

8/10 Good

Candida Skinner, BROOKLYN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and pools. The food was always cold at the buffet except pizza and pasta restaurant
Stayed 4 nights in Jun 2025

8/10 Good

Yordanis Echevarria

Traveled with family
Liked: Amenities, property conditions & facilities
Bueno pero no recomiendo las habitaciones muy pequeñas
Stayed 7 nights in Jun 2025

8/10 Good

Gerlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like that there is always events going on, the beach and pool area was very clean and beautiful.
Beach front dining
Stayed 5 nights in Jun 2025

10/10 Excellent

GJERGJI

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time great place for kids and family
Stayed 6 nights in Jun 2025

2/10 Terrible

Terry

Stayed 3 nights in Jun 2025