Grand Oasis Palm - All Inclusive

4.5 star property

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Photo gallery for Grand Oasis Palm - All Inclusive

Exterior
Property video
Superior Room | Minibar, in-room safe, blackout drapes, soundproofing
Restaurant
Outdoor pool, pool umbrellas, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪3 min walk‬
  • Place, Langosta Beach
    ‪8 min walk‬
  • Place, Playa Tortugas
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

Family Suite

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Superior Room

  • Lagoon view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Standard Limited View

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Cancun

Grand Oasis Palm - All Inclusive places you in Zona Hotelera, within a leisurely stroll of popular sights such as Langosta Beach and Playa Tortugas. This 514-room, 4.5-star property has a marina, a full-service spa, and 7 restaurants.

What's nearby

  • Escénica Tower - 3 min walk - 0.2 miles
  • Museum of Popular Mexican Art - 5 min walk - 0.3 miles
  • Teatro de Cancún - 5 min walk - 0.3 miles
  • Langosta Beach - 8 min walk - 0.5 miles
  • Playa Tortugas - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬1 min walk
  • ‪The White Box Gastrobar - ‬1 min walk
  • ‪Wink Lobby Bar - ‬6 min walk
  • ‪Los Chachalacos - ‬9 min walk
  • ‪Silk City - ‬6 min walk

About this property

Grand Oasis Palm - All Inclusive

Guests of Grand Oasis Palm - All Inclusive have access to a marina, a full-service spa, and an outdoor pool. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and free WiFi in public areas.
Guests can expect to find flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
A marina and a health club are featured at the property. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cocoa
  • Los Agaves
  • Makitaco

Things to do

  • Arcade/game room
  • Beach club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.80 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Frequently asked questions

Will I find all-inclusive rate plans at Grand Oasis Palm - All Inclusive?

Grand Oasis Palm - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include kayaking, soccer, and dance classes.

How much does it cost to stay at Grand Oasis Palm - All Inclusive?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at Grand Oasis Palm - All Inclusive on Apr 12, 2026 start from $327, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Grand Oasis Palm - All Inclusive?

Grand Oasis Palm - All Inclusive provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do close to Grand Oasis Palm - All Inclusive?

This property is situated in Zona Hotelera within a short 7-minute walk of Langosta Beach and also 11 minutes on foot from Playa Tortugas. You'll also find Puerto Cancun Marina Town Center and Tortuga Beach within a short drive.

Is parking available on site at Grand Oasis Palm - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Grand Oasis Palm - All Inclusive?

Sensoria Spa is the property's spa and services include body wraps, couples treatments, and mani/pedis.

Does Grand Oasis Palm - All Inclusive feature a casino at the property?

No, Grand Oasis Palm - All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Oasis Palm - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

Is Grand Oasis Palm - All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, an outdoor pool, and 7 restaurants.

Does Grand Oasis Palm - All Inclusive have a hot tub?

Yes, some guestrooms at this all-inclusive property feature private indoor spa tubs.

Does Grand Oasis Palm - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Grand Oasis Palm - All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Does Grand Oasis Palm - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Oasis Palm - All Inclusive.

Does Grand Oasis Palm - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How far is the airport from Grand Oasis Palm - All Inclusive?

The closest major airport to Grand Oasis Palm - All Inclusive is Cancun Intl. Airport (CUN), which is 13.8 mi away (31 minutes by car).

Are there rooms with balconies at Grand Oasis Palm - All Inclusive?

Yes, some guestrooms at Grand Oasis Palm - All Inclusive offer a balcony and may feature ocean views.

Does Grand Oasis Palm - All Inclusive offer wedding services?

There are wedding services available at Grand Oasis Palm - All Inclusive if that's in your vacation plans.

Grand Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 329 out of 1010 reviews
Rating 8 - Good. 200 out of 1010 reviews
Rating 6 - Okay. 180 out of 1010 reviews
Rating 4 - Poor. 108 out of 1010 reviews
Rating 2 - Terrible. 193 out of 1010 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Ramon de Urioste

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
When arrived our rooms were not available, we had to roam around being very tired. Spaces super crowded long lines for food, loud music everywhere, everyone trying to sell you everything all the time.
Stayed 7 nights in Jan 2026

2/10 Terrible

Shoghik

Stayed 5 nights in Dec 2025

6/10 Okay

Alejandro

Ok place
Stayed 2 nights in Dec 2025

8/10 Good

HENRY RODOLFO

Traveled with family
Liked: Cleanliness, staff & service, amenities
La habitacion la limpiaban todos los dias, pero el frigobar solo lo relllenaban un dia si otro no, tambien considero que deberias de dejar botanas en la habitacion y rellenar igual que el frigobar, la comida muy rica lo malo demasiada cola en todos los restaurantes de la categoria GRAND, lo que si les hace falta es un restaurante a la carta de carnes para el almuerzo.
Stayed 7 nights in Nov 2025

6/10 Okay

Anatoly

Traveled with family
Liked: Cleanliness
Overall it’s crowded. Long lines to the buffets, not all the restaurants Included. Only beach is nice for the kids, but no activities for the kids.
Stayed 6 nights in Nov 2025

2/10 Terrible

Cesarina

Traveled with family
Disliked: Property conditions & facilities
La comida arrible, la bebida terrible . No me gusto nada de ese hotel. Y personal muy odioso.
Stayed 4 nights in Dec 2025

6/10 Okay

Nazneen

Traveled with family
Liked: Amenities
housekeeping expectations were not communicated earlier. Cleaning is done every other day, but was not communicated when we checked in. Restuarant options are limited. But the ones that are there are good.
Stayed 3 nights in Dec 2025

8/10 Good

Rechelle Dela Cruz

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and great staff.
Stayed 6 nights in Dec 2025

4/10 Poor

Mathew

Traveled with family
Liked: Cleanliness
Disliked: Amenities
I feel the food was over promised as the top 3 restaurants are for SENS VIP only. The a la carte restaurants all resemble typical north american buffet type food. The elevator is like a 3 person max so mpst of the time using the stairs. The overall idea this is a 4 star is way over inflated. At best 2.5 3 star property in comparison to the grand oasis at the other locatipn in town. The grand oasis palm and sens definitely is not worth the cost. I would recommend looking at other properties.
Stayed 1 night in Nov 2025

2/10 Terrible

James

Traveled with family
Disliked: Staff & service
The room cleaner did not leave new clean towels, the mini bar stocker I specifically asked to fill with Coke Zero and he just ignored me and didn’t fill it at all. The snack shack didn’t have sliced cheese for the burgers, didn’t have hotdogs one day and never had ketchup
Stayed 4 nights in Dec 2025

6/10 Okay

Eduardo Habram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

2/10 Terrible

Isabel Cristina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.
Stayed 7 nights in Nov 2025

10/10 Excellent

Scarlet, South San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very cleans and good foods
Stayed 4 nights in Nov 2025

2/10 Terrible

Gillian

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property seems to really cater to Spanish speaking people. The check in was ridiculously slow. We had to line up for everything. We were told we would get a room with 2 double beds and got a room with a King bed. It was nice, but they did get a twin cot to put in our room, but that was for an adult so that was silly. They offered no other way to compensate, except to check out and wait another 4 hours to see if a room with. Double beds become available. We declined. The food was okay, but it was near impossible to get into any of the “special” restaurants. No reservations just lines upon lines. Pack your patience! A lot of families so the noise level was high and the walls were thin.
Stayed 3 nights in Nov 2025

2/10 Terrible

Sahar

Disliked: Cleanliness, amenities, property conditions & facilities
Safety and health hazard.
Worm in my salad
Worn in my food
All lights broken
All buffet trays empty
Stayed 5 nights in Nov 2025

2/10 Terrible

Payal

Traveled with family and small children, Traveled with group
Disliked: Amenities, property conditions & facilities
Lack of communication and rooms were not as expected. Have to pay for some restaurants. Menu does not change. Same menu for breakfast, lunch and dinner. There was same menu everyday. No veg optons
Stayed 5 nights in Nov 2025

2/10 Terrible

Jonathan Larry

Stayed 5 nights in Nov 2025

2/10 Terrible

Hye Kyung

Stayed 2 nights in Nov 2025

8/10 Good

Michael

It was great. Food got old after 8 days because we ate at the same places for the kids.
Stayed 7 nights in Nov 2025

4/10 Poor

Adam, Boca raton

Traveled with partner
Disliked: Amenities
Julio at Del Mar was great and carayes staff. Everything else was not good. Weird smells everywhere and I do have digestion issues still would never go back.
Stayed 4 nights in Nov 2025

4/10 Poor

Jesus Alberto

Traveled with family and small children
Liked: Cleanliness
Room was ok for price, check in process was bad, had to wait till 3pm and some more after that because they only had one staff member checking you in and line was very long, restaurant staff was rude all the time, i am a generous tipper but if they think you weren't gonna tip they would be rude, app reservations for restaurant wasn't working, so it was a free for all had to wait more than 3 hours to eat in a restaurant thats all included, pools are ok, the beach had no waves so it was good for kids
Stayed 3 nights in Nov 2025

10/10 Excellent

Efrain

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that even though the property is big, they have amenities in the correct areas for easy access.
Stayed 4 nights in Nov 2025

4/10 Poor

Noriam

Stayed 2 nights in Nov 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort! Friendly staff but got tired of the same food. We did stay for 8 days though.
Stayed 1 night in Nov 2025

2/10 Terrible

cary

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are deplorable old. Food is horrible. They make you pay for other restaurants, claiming they are for other level guest.Ameneties are non to zero. The huge line to eat is sad. And then to end up eating very tasteless food.
Stayed 3 nights in Nov 2025