Grand Oasis Palm - All Inclusive

4.5 star property

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Photo gallery for Grand Oasis Palm - All Inclusive

Exterior
Property video
Superior Room | Minibar, in-room safe, blackout drapes, soundproofing
Outdoor pool, pool umbrellas, sun loungers
Restaurant

Room options

View all photos for Family Suite

Minibar, in-room safe, blackout drapes, soundproofing

Family Suite

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room

  • Lagoon view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Limited View

Minibar, in-room safe, blackout drapes, soundproofing

Standard Limited View

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room

  • Sleeps 3

View all photos for Family Suite

Minibar, in-room safe, blackout drapes, soundproofing

Family Suite

  • Sleeps 4

Grand Standard Room With Limited View

  • Sleeps 4

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  • Breakfast included
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Total with taxes and fees
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About the neighborhood

Cancun

Grand Oasis Palm - All Inclusive places you in Zona Hotelera, within a leisurely stroll of popular sights such as Langosta Beach and Playa Tortugas. This 514-room, 4.5-star property has a marina, a full-service spa, and 7 restaurants.

What's nearby

  • Escénica Tower - 3 min walk - 0.2 miles
  • Langosta Beach - 8 min walk - 0.5 miles
  • Playa Tortugas - 11 min walk - 0.6 miles
  • Tortuga Beach - 3 min drive - 1.3 miles
  • Las Perlas Beach - 4 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬1 min walk
  • ‪The White Box Gastrobar - ‬1 min walk
  • ‪Wink Lobby Bar - ‬6 min walk
  • ‪Los Chachalacos - ‬9 min walk
  • ‪Silk City - ‬6 min walk

About this property

Grand Oasis Palm - All Inclusive

Guests of Grand Oasis Palm - All Inclusive have access to a marina, a full-service spa, and an outdoor pool. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and free WiFi in public areas.
Guests can expect to find flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
A marina and a health club are featured at the property. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is open daily.

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Exterior
The Grand Oasis Cancun - All Inclusive
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  • Pool
  • Breakfast included
  • All inclusive
  • Spa
6.0 out of 10, 1,893 reviews
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The price is $327
Apr 12 - Apr 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cocoa
  • Los Agaves
  • Makitaco

Things to do

  • Arcade/game room
  • Beach club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.77 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Frequently asked questions

Will I find all-inclusive rate plans at Grand Oasis Palm - All Inclusive?

Grand Oasis Palm - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include kayaking, soccer, and dance classes.

How much does it cost to stay at Grand Oasis Palm - All Inclusive?

As of Apr 4, 2026, prices found for a 1-night stay for 2 adults at Grand Oasis Palm - All Inclusive on Apr 12, 2026 start from $303, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Grand Oasis Palm - All Inclusive?

Grand Oasis Palm - All Inclusive provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do close to Grand Oasis Palm - All Inclusive?

This property is situated in Zona Hotelera within a short 7-minute walk of Langosta Beach and also 11 minutes on foot from Playa Tortugas. You'll also find Puerto Cancun Marina Town Center and Tortuga Beach within a short drive.

Is parking available on site at Grand Oasis Palm - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Grand Oasis Palm - All Inclusive?

Sensoria Spa is the property's spa and services include body wraps, couples treatments, and mani/pedis.

Does Grand Oasis Palm - All Inclusive feature a casino at the property?

No, Grand Oasis Palm - All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Oasis Palm - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

Is Grand Oasis Palm - All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, an outdoor pool, and 7 restaurants.

Does Grand Oasis Palm - All Inclusive have a hot tub?

Yes, this all-inclusive property offers private indoor spa tubs in some guestrooms.

Does Grand Oasis Palm - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Grand Oasis Palm - All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Does Grand Oasis Palm - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Oasis Palm - All Inclusive.

Are there connecting rooms at Grand Oasis Palm - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Grand Oasis Palm - All Inclusive?

The closest major airport to Grand Oasis Palm - All Inclusive is Cancun Intl. Airport (CUN), which is 13.8 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Grand Oasis Palm - All Inclusive?

Yes, some guestrooms at Grand Oasis Palm - All Inclusive offer a balcony and may feature ocean views.

Does Grand Oasis Palm - All Inclusive offer wedding services?

There are wedding services available at Grand Oasis Palm - All Inclusive if that's in your vacation plans.

Grand Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 327 out of 1005 reviews
Rating 8 - Good. 199 out of 1005 reviews
Rating 6 - Okay. 180 out of 1005 reviews
Rating 4 - Poor. 106 out of 1005 reviews
Rating 2 - Terrible. 193 out of 1005 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Ramon de Urioste

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
When arrived our rooms were not available, we had to roam around being very tired. Spaces super crowded long lines for food, loud music everywhere, everyone trying to sell you everything all the time.
Stayed 7 nights in Jan 2026

2/10 Terrible

Shoghik

Stayed 5 nights in Dec 2025

2/10 Terrible

Ramzy

Stayed 7 nights in Dec 2025

6/10 Okay

BRANDON T

Stayed 7 nights in Dec 2025

2/10 Terrible

Alejandra

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This was hands down one of the worst hotel experiences I’ve ever had. From the moment we arrived, the check-in process was a complete disaster. Long lines, zero organization, and staff who looked annoyed that guests even existed. We waited an unreasonable amount of time just to get our room, with no apology or explanation whatsoever. The problems didn’t stop there. Dining was just as awful. The wait times for the restaurant were ridiculous Standing around hungry and frustrated on a supposed “vacation” is not it. And then there was the room… absolutely disgusting. The room was clearly not cleaned properly — dirty floors, questionable stains, dusty surfaces, and a bathroom that looked like it had been rushed through (if cleaned at all). It was uncomfortable and honestly gross. Overall, the service was poor, the staff was unhelpful, and the entire experience felt chaotic and careless. This hotel seriously needs to reevaluate its standards. I would not stay here again and definitely would not recommend it to anyone. There are far better options elsewhere — do yourself a favor and book literally anywhere else
Stayed 4 nights in Nov 2025

2/10 Terrible

YONGSHENG

Too noisy to sleep
Stayed 2 nights in Nov 2025

2/10 Terrible

Ricky

Traveled with family
Disliked: Cleanliness, amenities
By far the worst food I’ve ever had at an all inclusive resort. Both of my kids refused to eat because they said it made them sick. We wasted 2 days of our trip sitting in the room because the food made us sick. I would not feed any of the food to my dogs at home
Stayed 5 nights in Dec 2025

6/10 Okay

Renato Fernando De Sa

Traveled with group, Traveled with family
Liked: Staff & service, amenities
During my stay at this hotel, the experience was disappointing and far below expectations. The bathroom door scraped when opening, which is a basic issue that should have been resolved with minimal maintenance. The pillow was uncomfortable, directly affecting the quality of sleep, which is unacceptable for a hotel that presents itself as a comfort-oriented option. The biggest issue, without a doubt, was the poor management of the restaurants. On two occasions, we waited in line for the taco restaurant and, after waiting, were informed that we could not enter because the food had run out. This shows a serious lack of planning, inventory control, and respect for guests’ time. At the restaurant located closer to the beach, the service was equally poor. There was an excessive delay in assigning a table, and the waiting time for a server to attend us was unjustifiable. The service was slow, disorganized, and unprofessional. The hotel has potential, but it currently fails in basic areas such as maintenance, comfort, and especially in the quality and management of its service. I would not recommend this hotel until significant improvements are made in these areas.
Stayed 5 nights in Dec 2025

2/10 Terrible

Reynaldo Jose

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2025

2/10 Terrible

Maria Victoria

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
My two kids got sick 3 days in the row because of the food, anything was terrible and the Mexican people pay more that haft of the price we paid with expida
Stayed 4 nights in Dec 2025

2/10 Terrible

Samar

Stayed 4 nights in Dec 2025

2/10 Terrible

Rakan

Disliked: Cleanliness, property conditions & facilities
The service and the resto was terrible
Stayed 4 nights in Dec 2025

10/10 Excellent

Breeanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 5 nights in Dec 2025

10/10 Excellent

Jacqueline

Stayed 4 nights in Dec 2025

6/10 Okay

Alejandro

Ok place
Stayed 2 nights in Dec 2025

8/10 Good

HENRY RODOLFO

Traveled with family
Liked: Cleanliness, staff & service, amenities
La habitacion la limpiaban todos los dias, pero el frigobar solo lo relllenaban un dia si otro no, tambien considero que deberias de dejar botanas en la habitacion y rellenar igual que el frigobar, la comida muy rica lo malo demasiada cola en todos los restaurantes de la categoria GRAND, lo que si les hace falta es un restaurante a la carta de carnes para el almuerzo.
Stayed 7 nights in Nov 2025

6/10 Okay

Anatoly

Traveled with family
Liked: Cleanliness
Overall it’s crowded. Long lines to the buffets, not all the restaurants Included. Only beach is nice for the kids, but no activities for the kids.
Stayed 6 nights in Nov 2025

2/10 Terrible

Cesarina

Traveled with family
Disliked: Property conditions & facilities
La comida arrible, la bebida terrible . No me gusto nada de ese hotel. Y personal muy odioso.
Stayed 4 nights in Dec 2025

6/10 Okay

Nazneen

Traveled with family
Liked: Amenities
housekeeping expectations were not communicated earlier. Cleaning is done every other day, but was not communicated when we checked in. Restuarant options are limited. But the ones that are there are good.
Stayed 3 nights in Dec 2025

8/10 Good

Rechelle Dela Cruz

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and great staff.
Stayed 6 nights in Dec 2025

4/10 Poor

Mathew

Traveled with family
Liked: Cleanliness
Disliked: Amenities
I feel the food was over promised as the top 3 restaurants are for SENS VIP only. The a la carte restaurants all resemble typical north american buffet type food. The elevator is like a 3 person max so mpst of the time using the stairs. The overall idea this is a 4 star is way over inflated. At best 2.5 3 star property in comparison to the grand oasis at the other locatipn in town. The grand oasis palm and sens definitely is not worth the cost. I would recommend looking at other properties.
Stayed 1 night in Nov 2025

2/10 Terrible

James

Traveled with family
Disliked: Staff & service
The room cleaner did not leave new clean towels, the mini bar stocker I specifically asked to fill with Coke Zero and he just ignored me and didn’t fill it at all. The snack shack didn’t have sliced cheese for the burgers, didn’t have hotdogs one day and never had ketchup
Stayed 4 nights in Dec 2025

6/10 Okay

Eduardo Habram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

2/10 Terrible

Isabel Cristina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.
Stayed 7 nights in Nov 2025

10/10 Excellent

Scarlet, South San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very cleans and good foods
Stayed 4 nights in Nov 2025

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