Crown Paradise Club Cancun All Inclusive

3.5 star property
All-inclusive property with 6 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Crown Paradise Club Cancun All Inclusive

3 outdoor pools, sun loungers
6 restaurants, breakfast, lunch, dinner served; barbecue
3 outdoor pools, sun loungers
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Mini-golf

Reviews

7.4 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • Room service

Explore the area

View in a map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min walk‬
  • Place, El Rey Ruins
    ‪3 min walk‬
  • Place, Delfines Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

Standard Room (Plus)

  • 412 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Family Suite Paradise

7.6 out of 10
Good
(19 reviews)
  • 656 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

Standard Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(97 reviews)
  • 412 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite Crown

  • 2 bedrooms
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(274 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8.6 out of 10
Excellent
(103 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, Crown Paradise Club Cancun All Inclusive is within a 5-minute walk of Iberostar Cancun Golf Course and within 15 minutes of other popular attractions like Delfines Beach. This 617-room, 3.5-star property has 3 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Iberostar Cancun Golf Course - 2 min walk - 0.1 miles
  • El Rey Ruins - 3 min walk - 0.2 miles
  • Delfines Beach - 5 min walk - 0.3 miles
  • Aquaworld - 13 min drive - 2.5 miles
  • La Isla Shopping Mall - 22 min drive - 4.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬18 min walk
  • ‪Zai - ‬2 min walk
  • ‪Royal Solaris Cancun - ‬11 min walk
  • ‪Marco Polo Restaurante - ‬10 min walk
  • ‪Km 19.5 - ‬18 min walk

About this property

Crown Paradise Club Cancun All Inclusive

All-inclusive property with 6 restaurants and 3 outdoor pools
Crown Paradise Club Cancun All Inclusive features a full-service spa, 3 outdoor pools, and a free water park. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Free minibar items, furnished balconies or patios, and coffee makers are other standard amenities. Housekeeping is available on request.
2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • The Roosters
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (7,320 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.31 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive options at Crown Paradise Club Cancun All Inclusive?

Crown Paradise Club Cancun All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include mini golf, soccer, and tennis.

How much does it cost to stay at Crown Paradise Club Cancun All Inclusive?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Crown Paradise Club Cancun All Inclusive on Nov 6, 2025 start from $244.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Crown Paradise Club Cancun All Inclusive?

Crown Paradise Club Cancun All Inclusive provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do close to Crown Paradise Club Cancun All Inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of Iberostar Cancun Golf Course and Delfines Beach. You'll also find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Will I be able to park at Crown Paradise Club Cancun All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Crown Paradise Club Cancun All Inclusive?

Spa Acqua Di Mare is the property's spa and services include couples treatments, mani/pedis, body treatments, and massages.

Does Crown Paradise Club Cancun All Inclusive include a casino?

No, Crown Paradise Club Cancun All Inclusive doesn't have a casino.

Is there an indoor pool at Crown Paradise Club Cancun All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What amenities will couples enjoy at Crown Paradise Club Cancun All Inclusive?

This beachfront all-inclusive property offers many amenities for couples, including in-room massages as well as a beach bar and 3 outdoor pools.

Are there hot tubs at Crown Paradise Club Cancun All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Crown Paradise Club Cancun All Inclusive have a restaurant that serves breakfast?

Yes, Crown Paradise Club Cancun All Inclusive has 6 restaurants, and serves breakfast for a surcharge.

Does Crown Paradise Club Cancun All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Crown Paradise Club Cancun All Inclusive.

Does Crown Paradise Club Cancun All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Crown Paradise Club Cancun All Inclusive?

The closest major airport to Crown Paradise Club Cancun All Inclusive is Cancun Intl. Airport (CUN), which is 11 mi away (17 minutes by car).

Are there rooms with balconies at Crown Paradise Club Cancun All Inclusive?

Yes, every guestroom at Crown Paradise Club Cancun All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Crown Paradise Club Cancun All Inclusive have a wedding venue?

There are wedding services available at Crown Paradise Club Cancun All Inclusive if that's in your vacation plans.

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1194 out of 3415 reviews
Rating 8 - Good. 840 out of 3415 reviews
Rating 6 - Okay. 645 out of 3415 reviews
Rating 4 - Poor. 352 out of 3415 reviews
Rating 2 - Terrible. 384 out of 3415 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service
The staff is very friendly !
Stayed 6 nights in Sep 2025

2/10 Terrible

Evan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible from the moment we walked in. Took almost an hour just to get checked in, and when we finally did we decided to go to the buffet after a long day of traveling because our room was not ready. Walk into the buffet and immediately started sweating because it was so hot. The food was sub-par at best but the wait staff was great. We finally made it up to the room only for our bracelets to not work so we had to go all the way back down to get them reset and back up to the room. We open the door and a wave of mildew and mold smell greets you on the way in, everything is soaked from condensation in the room the bed, the towels, the floor and it made the smell worse. Everything was dirty and broken. This was supposed to be an upgraded suite. Absolutely no way I was keeping my pregnant wife and daughter in that room much less the hotel. Go back downstairs and the staff is unwilling to do any accommodation for us so we asked for a refund and were unwilling to help because we booked through a third party. Literally said “we can do early check out but you won’t have a refund and no money for a new hotel”. We ended up canceling the entire week we were supposed to stay there and booked anothert resort that was beyond our expectations.
Stayed 5 nights in Aug 2025

10/10 Excellent

Fernando

Stayed 8 nights in Jul 2025

4/10 Poor

belsabin dejesus ramirez

Disliked: Cleanliness, staff & service
It was my second time, but everything is if you tips you got good service otherwise nothing
Stayed 6 nights in Jul 2025

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Michelle L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
I was there for a week with family. Hot movie theater rooms for the kid activities. Bedrooms were hot too. Once you would tell them then they would fix the issue. Elevators hot. Food was basic not much special. Potatoes Everytime I got them were undercooked except the french fries.
Stayed 7 nights in Jul 2025

6/10 Okay

Yobane

Traveled with family and small children
Liked: Staff & service
We found a huge roach
Stayed 7 nights in Jul 2025

10/10 Excellent

cotrell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place to Stay

My second time staying in this Hotel. The first time I came with a friend, this time I'm came with my 12 yr old son. If you're traveling with children this is the perfect place to be. 2 pools outside, 1 inside, and an adult pool on the 1st or 2nd level. They have waterslides, a zipline, rock walk, and mini golf. There is also a small night club for the adults as well as a Vegas like show
Stayed 3 nights in Jul 2025

4/10 Poor

Ron

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not kept up, broken elevator, phone, toilet, etc food was terrible everywhere and beach unusable due to seaweed
Stayed 5 nights in Jul 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 4 nights in Jul 2025

6/10 Okay

Kevin

Traveled with family and small children
Ultimately, I’d have to say this family trip was neither a failure nor success. Maybe my expectations were a tad too high. But if I am speaking truthfully, I expected MORE/BETTER from an all-inclusive resort!! In addition, if a complaint was spoken, management should had better executed to assist party. On the plus side; the options of different pools was definitely a plus for all. Scenery from the outside balcony to the beach or even the infinity pool was amazing. Family definitely enjoyed both the kids pool, pool and beach! Food/drinks was a definite a hit or miss on taste. That’s including the alcohol, as it seemed a little watered down. As far as the main restaurants that served breakfast/dinner, they were much better! Now only if the buffet style was similar in this regard. Unfortunately we missed out on a dinner due to not booking appointment in timely manner and it stating “adults only.” That restaurant was “El Gallo” it stated “only adults,” but we saw kids attend dinner after the fact so we were dissatisfied how it conflicted itself and how it confused us. Room service was on par with cleanliness and restock of mini fridge; however, it missed the towels multiple days! Towels should be replaced daily especially if you take towels from the room. Why would you wait to call “room service” it just didn’t make sense. As far as front line employees. BRAVO! To all the employees that helped us in our stay. My family and I do appreciate each of you! I hoped it showed via tip!
Stayed 5 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed at the Crown Paradise resort. Let me tell you. It was our second time and this time was worse than a few years ago. Beware, when you check in they do not go through all of your reservation paperwork correctly and will try and call you back after you have started your trip to pay more money. The manager at check in thinks he is so smooth, but he is unprofessional and horrible at his job. Bad customer service. The manager said he wanted to keep my passports and would shut off our bracket to open our room if I didn't give them more money. I asked to see the managers boss, and he said ok but never got his boss for me. They don’t really care anyways. The building is a shell of its old self. Run down, old, falling apart. The food is horrible. The buffet, restaurants or by the pool the food I wouldn’t even serve to my dog. The hotel should be ashamed of themselves but they don’t care. Spanish speaking guests get treated way better. If you are from the USA stay away from this place. You will be treated like a pest and get horrible service. There are way better other resorts in Cancun don’t waste your money at Crown.
Stayed 5 nights in Jul 2025

8/10 Good

Max, East Newark

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, had a great stay at this hotel. Shout out to Ady for keeping a clean and organized room.
Stayed 6 nights in Jul 2025

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms were comfortable and clean. Pool area was slippery. Food choices were varied and pretty good. Shout out to the entertainment staff. Reyes's and Joel were excellent with their poolside service.
Stayed 7 nights in Jul 2025

10/10 Excellent

Lydia

Stayed 4 nights in Jul 2025

6/10 Okay

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
The food was ok, the room was good
Stayed 4 nights in Jul 2025

6/10 Okay

JINGYU

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a cockroach in the room and there was a big cockroach in the outside bathroom. The air conditioner sound is loud.But they're passionate and good for a few days
Stayed 3 nights in Jul 2025

4/10 Poor

Darwin

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Food was not good, hotel is very dated and small not a-lot of alcoholic options for the adults, all the liquor is bottom shelf stuff. Dining areas were humid and hot, rooms were humid and check in took almost an hour long. Everyone roughly stays in the same area so waiting for an elevator to be available always took a long time.
Stayed 2 nights in Jul 2025

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service

Family vacay with friends

Arrived at hotel. Bell boy took our luggage right away. We waited about an hour in line to check in. This was the hardest part. We got our room next door to a new hotel being built. Construction was loud. Rooms were clean. Housekeeping great. Friendly staff. Lots to do for families. Overall great experience. Pools were always full. If you tip your server by the pool. He will never forget you. I would go back.
Stayed 6 nights in Jul 2025

6/10 Okay

Cynthia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would like them to have more food options instead of just specialty restaurants, perhaps including more buffet options for variety, as currently there is only one and limited snack choices.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ashley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay was perfect for family with kids! My kids had a great time!
Stayed 3 nights in Jul 2025

2/10 Terrible

Sandra Stephany

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
A/C is not existent in common areas. Hallways, elevators, lobby, restaurants, everywhere was hot. If they have the AC running they keep the temperature really high. A/C in the room fid not keep the room cool either. The coolest it would get was 75F plus humidity it was terrible. Housekeeping left us without towels on multiple days. No one picks up the phone when you dial from room to concierge, front desk or house keeping. You have to go to the lobby and stand in line in the hot lobby to request towels or services. Ive been to cancun a dozen times and this is by far the worst resort Ive stayed at. We selected this one because of all the kid aquatic areas and wish we had payed close attention to the reviews as ythey mention the same troubles we had. The process of check-in was super slow and unfriendly Dinner reservations can only be made the day of and right at 8AM or you wont get one. They only turn the system on at that time and they seem to cut it off right away. They dont inform you this at check-in either. The mattresses and pillows are terrible. They are either old and dont offer support or poor quality. Every adult (6) in our family reunion woke up in pain from their matresses. The property overall needs a lot of areas that require some TLC or remodel.
Stayed 6 nights in Jul 2025

10/10 Excellent

Yadira

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the property the food not so much
Stayed 4 nights in Jul 2025

10/10 Excellent

Yared

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, decent restaurants and lots of options for kids entertainment.
Stayed 6 nights in Jul 2025