Crown Paradise Club Cancun All Inclusive

3.5 star property

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3 outdoor pools, sun loungers
6 restaurants, breakfast, lunch, dinner served; barbecue
Honeymoon Room | Free minibar, in-room safe, blackout drapes, iron/ironing board
Waterslide
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪3 min walk‬
  • Place, El Rey Ruins
    ‪5 min walk‬
  • Place, Delfines Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Standard Room (Plus)

  • 412 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

Family Suite Paradise

7.4 out of 10
Good
(28 reviews)
  • Garden view
  • 656 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed
  • Free WiFi

Standard Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(106 reviews)
  • Ocean view
  • 412 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Family Suite Crown

  • Partial ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

Standard Room, 2 Double Beds, Ocean View

7.4 out of 10
Good
(318 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8.4 out of 10
Very good
(122 reviews)
  • Ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Honeymoon Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera, Crown Paradise Club Cancun All Inclusive is within a 10-minute walk of popular sights such as Delfines Beach and Iberostar Cancun Golf Course. This 617-room, 3.5-star property has 3 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Iberostar Cancun Golf Course - 3 min walk - 0.2 miles
  • El Rey Ruins - 5 min walk - 0.3 miles
  • El Rey Ruins Trailhead - 5 min walk - 0.3 miles
  • Delfines Beach - 6 min walk - 0.4 miles
  • Nichupté Lagoon - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Ennea Beach Club - ‬8 min walk
  • ‪Zai - ‬4 min walk
  • ‪Marco Polo Restaurante - ‬11 min walk
  • ‪Restaurant Las Fuentes - ‬12 min walk
  • ‪Bar Margarita - ‬4 min walk

About this property

Crown Paradise Club Cancun All Inclusive

Crown Paradise Club Cancun All Inclusive features a full-service spa, 3 outdoor pools, and a free water park. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Free minibar items, furnished balconies or patios, and coffee makers are other standard amenities. Housekeeping is available on request.
2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • The Roosters
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (7,320 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 14 2026 to September 26 2026 (dates subject to change):
  • Children's club
The property will be renovating from May 2 2026 to May 30 2026 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.90 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive options at Crown Paradise Club Cancun All Inclusive?

Crown Paradise Club Cancun All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include mini golf, soccer, and tennis.

How much does it cost to stay at Crown Paradise Club Cancun All Inclusive?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Crown Paradise Club Cancun All Inclusive on Jun 1, 2026 start from $311, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Crown Paradise Club Cancun All Inclusive?

Crown Paradise Club Cancun All Inclusive provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do close to Crown Paradise Club Cancun All Inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of Delfines Beach and Iberostar Cancun Golf Course. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches within a short drive.

Will I be able to park at Crown Paradise Club Cancun All Inclusive?

Yes, uncovered self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Crown Paradise Club Cancun All Inclusive?

Spa Acqua Di Mare is the property's spa and services include couples treatments, mani/pedis, massages, and body treatments.

Does Crown Paradise Club Cancun All Inclusive include a casino?

No, Crown Paradise Club Cancun All Inclusive doesn't have a casino.

Is there an indoor pool at Crown Paradise Club Cancun All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is Crown Paradise Club Cancun All Inclusive a good place to stay for couples?

This beachfront property offers many amenities for couples, including in-room massages as well as a beach bar and 6 restaurants.

Are there hot tubs at Crown Paradise Club Cancun All Inclusive?

No, but this property does have a steam room.

Does Crown Paradise Club Cancun All Inclusive have a restaurant that serves breakfast?

Yes, Crown Paradise Club Cancun All Inclusive has 6 restaurants, and serves breakfast for a surcharge.

Does Crown Paradise Club Cancun All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Crown Paradise Club Cancun All Inclusive.

Are there connecting rooms at Crown Paradise Club Cancun All Inclusive?

No, there aren't connecting guestrooms at this property.

What is the closest airport to Crown Paradise Club Cancun All Inclusive?

The closest major airport to Crown Paradise Club Cancun All Inclusive is Cancun Intl. Airport (CUN), which is 10 mi away (17 minutes by car).

Can I book a room with a balcony at Crown Paradise Club Cancun All Inclusive?

Yes, every guestroom at Crown Paradise Club Cancun All Inclusive comes with a furnished balcony/patio and some offer ocean and garden views.

Does Crown Paradise Club Cancun All Inclusive have a wedding venue?

There are wedding services available at Crown Paradise Club Cancun All Inclusive if that's in your vacation plans.

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1192 out of 3446 reviews
Rating 8 - Good. 805 out of 3446 reviews
Rating 6 - Okay. 677 out of 3446 reviews
Rating 4 - Poor. 354 out of 3446 reviews
Rating 2 - Terrible. 418 out of 3446 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan Carlos

Stayed 6 nights in Jan 2026

4/10 Poor

Adrian

Traveled with family and small children
Disliked: Amenities
The hotel's location was excellent, which was definitely a highlight of our stay. The pools were enjoyable for our family, and there were decent activities available that kept everyone entertained. However, there were some notable disappointments. The buffet food quality was below expectations, with the same limited options served at both lunch and dinner, which got repetitive quickly. The towel service at the pool was frustratingly slow - we often waited up to 30 minutes just to get towels, which really detracted from our relaxation time.
Stayed 6 nights in Jan 2026

6/10 Okay

Brent Scott

Traveled with family and small children
Liked: Property conditions & facilities
This was our 3rd time visiting as a family and likely the last. The resort's grounds have improved over the years. The staff was great, especially Jesus, the Bellhop (great to see him again), and Nieve in the Palapas, who was always so helpful and accommodating. With that said, the food quality has gotten worse over time (it was never great), and the beach was not kept as clean as in prior visits. We witnessed over and over people “reserving” lounge chairs at the pool and on the beach (against the club rules), and in some cases, on the beach, there were groups who had reserved chairs in the sun and the shade, bouncing back and forth, leaving them empty half the time. Also, the female “lifeguard” on the beach was seen on her phone for extended periods, not even looking at the water. The evening entertainment or shows were low-budget and slightly cringeworthy.
Stayed 5 nights in Jan 2026

2/10 Terrible

Stefan

Traveled with family
Disliked: Amenities, property conditions & facilities
Amenities weren't great, food was bad, and everyone got sick in our group, overall the worst all inclusive experience I've had.
Stayed 7 nights in Jan 2026

8/10 Good

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
The food was very bland.
Stayed 3 nights in Jan 2026

6/10 Okay

Muhammad

Good
Stayed 3 nights in Jan 2026

2/10 Terrible

Ivan

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is a terrible hotel with bad service,we got the honeymoon suite,what a waste of money,the jacuzzi was peeling ,parts was missing,the tub dirty with hair from previous guests,,at the pool never can find towels,food was bad old and dry,service horrible,one of the service staff told me to get food and drink by myself,no service at the beach area ,the worst hotel ever ,
Stayed 5 nights in Jan 2026

6/10 Okay

Andrea Cynthia

I felt we weren't priority being our first time here, they didn't have our rooms ready on time. I know i will come back to Mexico one day, but in hopes they can find ways to be better for Canadians first experience here too
Stayed 5 nights in Jan 2026

6/10 Okay

Pamela Magna

Liked: Property conditions & facilities
The service is very bad we were in the line for 7 hours to check in that is terrible they need to work on that check in should be less then one hour
Stayed 4 nights in Jan 2026

8/10 Good

Fatima L

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall everything was so good the fisherman restaurant and the employees were very nice and friendly. The kids paradise water should be warm the pool water was so cold and employees should know English better it was really hard to communicate.
Stayed 3 nights in Jan 2026

8/10 Good

Srinivas Aniruddh

Traveled with family
We (2 Canadian families with kids) just concluded a 3 day vacation at the resort. Maintaining a resort with 100s of visitors every day is no joke and the team did a great job. The premises were always clean, including the pool water. Food is always available, either in the form of snacks or buffet meals but as mentioned in reviews, it tasted just okay. It was bland and flavorless and the kids didn't eat much despite of numerous options but it was prepared with pretty good hygiene standards. Food is the first thing that go wrong in trips, especially at places where it is prepared in mass but none of our families got sick, not even a bit. A slight allergic reaction or stale/rotten food would have ruined our vacation but it didn't. Bars at located at prime locations. There are always some or the other activities to explore. On the pool, they hosted a pool volleyball with random members from different countries and it was super fun. The beach is just steps away. Game zones, kids zones are there for exploration. We had a MJ show on Friday and the host was an absolute spitting image of MJ..including the voice. Overall, pretty good resort for families. Food and the elevator availability could be improved. We will visit again if food reviews improve.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tanyaradzwa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 3 nights in Jan 2026

6/10 Okay

JONATHAN, Toronto

Traveled with family
Stayed at the resort for a week, Overall was a good experience for what we wanted at the time Pros: -Fantastic location, right by the beach -Baby/Toddler Facilities-Great activities for our kids -A La Cartes: Tasty Food -Adult Only pool, fun once we dropped the kids off for an hour at the baby center. -Fun activities for the kids daily. -Budget Friendly Trip Cons: -Long lineups for Buffets, have to time going down when it's not busy -Food poisoning-Everyone in the family got sick vomiting and diarrhea for about a day and a half on the trip. noticing other families complaining about the same issue -Bad Reservation system for restaurants-It's online only first come first serve at 8:00am in the morning. you have to be on the system registering for the restaurant that day since 5 minutes after it opens all restaurants are booked. -French restaurant is adult only, at a resort selling itself with kids in mind seams silly that parents of young ones can't experience this restaurant.
Stayed 8 nights in Jan 2026

10/10 Excellent

Annette

Stayed 4 nights in Dec 2025

10/10 Excellent

Nancy

Stayed 4 nights in Jan 2026

8/10 Good

Mohammed

Traveled with family and small children
Liked: Cleanliness, amenities
They were renovating some next to ours and that was disturbing
Stayed 4 nights in Jan 2026

10/10 Excellent

Victor hugo

Stayed 3 nights in Jan 2026

6/10 Okay

Debra Ann

Traveled with family
Liked: Cleanliness, property conditions & facilities
The restaurant reservation system is awful. There's a limited time to make reservations 8am-2pm, but I was told that because of the number of guests making reservations you can't get the QR code to work. There's no other way to complete your reservation. Otherwise the hotel was beautiful and it was great being on the ocean side.
Stayed 4 nights in Jan 2026

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service at the pool bar and restaurants. Club lounge was a great way to start the day!
Stayed 6 nights in Jan 2026

6/10 Okay

graham

Traveled with family and small children
Liked: Cleanliness
The rooms were very loud. We could clearly hear the people next to us, who were up screaming and yelling to all hours of the night. You can also hear the party in the lobby until midnight every night. Made things very difficult with small kids. The buffet is ok, but quite bland. Restaurant reservations are almost impossible to make, so you’re usually stuck with the buffet. The pools are freezing cold and not very comfortable to swim in. But they are kept clean. The staff were all helpful and friendly. Everything seemed reasonably clean and somewhat maintained. For the price, it was ok. But I’d spend more for something better next time.
Stayed 7 nights in Jan 2026

10/10 Excellent

Chantell Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2026

8/10 Good

Dora

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and pleasant. The amenities for the kids were fun. The buffet was plentiful with a lot of options. One downside was it was difficult to get a reservation at any of the restaurants. The reservation needed to be completed daily at 8am which is awful! Who wants to get up that early everyday on vacation?? Our first 2 assigned rooms were not very clean or updated but the staff made sure to make it right by upgrading our room.
Stayed 5 nights in Jan 2026

6/10 Okay

Jeffrey

Traveled with family
Liked: Amenities
This place has a lot of great potential. It is a large resort with several pools and entertainment for both adults and children. Entertainment staff are very friendly and fun. We particularly enjoyed Fernanda. The rest of the staff is hit or miss. The buffet food is not very good but the restaurants had pretty good food (if you're lucky enough to get a reservation). I witnessed staff exchanging used gloves and washing hands with their gloves on while handling food. So, no surprise that my wife and I both ended up extremely sick with what felt like food poisoning the last day we stayed there. I'm giving them 3 stars because, if not for the food poisoning, we would have had a great time. If they invested and trained their staff on proper food handling, I think this could be a good resort.
Stayed 4 nights in Jan 2026

8/10 Good

Billy

Liked: Cleanliness, property conditions & facilities
Room was cleaned well. Staff was kind
Stayed 6 nights in Jan 2026

2/10 Terrible

Jacque

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible food
Stayed 7 nights in Jan 2026