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Crown Paradise Club Cancun All Inclusive

3.5 out of 5.0

Crown Paradise Club Cancun All Inclusive

3.5 out of 5.0

Recent guest reviews

The bartender Luis located at the lobby bar was truly amazing, very kind and helpful. He was the best part of the vacation.

Property is beautiful but do not like the constant nag of buying a timeshare.

EVERYTHING was excellent have no complians nither bad expierenses

Overall our stay at this resort was pleasant and good choice for a family vacation. Pros: - The best part of the resort is by far the staff who all go above and beyond to provide top notch service. Dulce at Kids Paradise is amazing! She always has a smile on her face and greeted our kids by name and with a big hug every time we saw her. Angel and Joel, drink runners, at the pool/beach made sure we always had a fresh drink in our hands. All of the restaurant staff greeted us daily with a smile, asked how we were and provided exceptional service. - We only saw a few shows, but the ones we did see (Circus, Magic, and Michael Jackson) were quality performances. - Plenty of chairs around the pools and at the beach. - Kids Paradise was perfect for our 2 and 4 year old boys. Cons: - Rooms are dated and could use a refresh and some sound proofing. The tile was especially slippery when wet and our boys fell several times just moving about either in the shower or shortly after getting out to dry off. - Food was mediocre. There were a 2 or 3 really tasty meals, but overall the food was just mediocre. I don't recommend Wayne's Boots - they advertise it as a steakhouse, but the sirloin I ordered was horrible - maybe 1/2" thick and extremely tough. - The ocean was very rough (red flags all 9 days of our stay) and unswimmable. Granted, the resort can't control this, but if you're looking to swim and play in the ocean you might want to consider another area.

Great place to take a family vacation they have activities for all age groups

We have been going to Club Crown Paradise for 16 years. Although we love the Resort and Staff, food was a little disappointing this year. I wish they hadn't changed the menus. Other than that, we love it here and will be back next May to renew our vows.

Terrible place food was gross bed hard like sleeping on flat concrete floor never stocked refrigerator day before we were leaving they took our robes out of our room

My stay was great my view was beautiful we had a great vacation will recommend them to family and friend

The service was great. Staff was very friendly. The food and drinks were very poor. The rooms need updating

Awesome place for families with kids!! Only real thing in need of improvement is that it's a little older facility, but overall we really enjoyed all they had to offer.

Beautiful Hotel. SOME staff were really nice. The food was not what we expected always the same things morning afternoon and dinner.. Cleanes of the room was really poor.

Great resort the family and myself will be visiting again.

The staff are very friendly and attentive, we had an awesome time. Even with them trying to sale their vacation package they did an amazing work at not pushing us to buy something we did not have plan. I would recommend the hotel.

The service from the hotel staff is excellent. The bathrooms are so so tiny. The food is average, their Mexican cuisine is good, but everything else is not. They have a lot of activities for kids, so highly recommend this for parents traveling with kids. But if you are looking for a little more luxurious stay, this is not the resort.

Boulevard Kukulcan Km 18.5 Cancun QROO

Hotel highlights

  • Walking distance to Delfines Beach and El Rey Ruins
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Zona Hotelera, Crown Paradise Club Cancun All Inclusive is within a 5-minute walk of Delfines Beach and within 15 minutes of other popular attractions like El Rey Ruins. This 617-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 7 restaurants.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:30 AM. There are ample dining options with 7 onsite restaurants, including La Palapa, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

An LCD TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include free minibar items, a furnished balcony or patio, and a coffee maker.


Property features

Guests of Crown Paradise Club Cancun All Inclusive have access to a full-service spa, 3 outdoor pools, and an indoor pool. You can take advantage of free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this all-inclusive property include a children's pool, a fitness center, and a spa tub.

Room options

Standard Room (Plus)

King 1 | Sleeps 5

Crown Room, Ocean View (Club Level /Jacuzzi)

King 1 | Sleeps 2

Family Suite Paradise

King 1 | Sleeps 7

Family Suite Crown

King 1 | Sleeps 5

Guest reviews for Crown Paradise Club Cancun All Inclusive

Everyone (100) Couples (109) Business (2) Family (133) Friends (21) Other (7)
3
Friends

The bartender Luis located at the lobby bar was truly amazing, very kind and helpful. He was the best part of the vacation.

By on Jun 17, 2019

Review comment responded on Jun 17, 2019

Dear guest, Receive our warmest greetings from the Mexican Caribbean. We would like to thank your very much for the time you have invested to post your comments with regards to our team, especially Luis who went above and beyond your expectations. Thank you for your support and we look forward to welcoming you in a very near future. Sincerely,

4
Family with small children

Property is beautiful but do not like the constant nag of buying a timeshare.

By on Jun 14, 2019

5
Family with small children

By on Jun 9, 2019

Review comment responded on Jun 17, 2019

Dear guest, We thank you very much for your visit and five stars ranking. All hope to welcome you back soon to Crown Paradise Club Cancun. Sincerely,

5
Families Families

EVERYTHING was excellent have no complians nither bad expierenses

By on Jun 8, 2019

Review comment responded on Jun 17, 2019

Dear guest, Receive our warmest greetings from Cancun. We are absolutely satisfied to have exceeded your expectations on all aspects and that you have truly enjoyed your stay in our hotel. Thank you for your support! It will be a great pleasure to welcome you back in a very near future. With kindest regards,

2
Everyone

By on Jun 1, 2019

Review comment responded on Jun 17, 2019

Dear guest, We appreciate your visit here at Crown Paradise Club Cancun. All hope to welcome you back in a very near future. Sincerely,

4
Families Family with small children

Overall our stay at this resort was pleasant and good choice for a family vacation. Pros: - The best part of the resort is by far the staff who all go above and beyond to provide top notch service. Dulce at Kids Paradise is amazing! She always has a smile on her face and greeted our kids by name and with a big hug every time we saw her. Angel and Joel, drink runners, at the pool/beach made sure we always had a fresh drink in our hands. All of the restaurant staff greeted us daily with a smile, asked how we were and provided exceptional service. - We only saw a few shows, but the ones we did see (Circus, Magic, and Michael Jackson) were quality performances. - Plenty of chairs around the pools and at the beach. - Kids Paradise was perfect for our 2 and 4 year old boys. Cons: - Rooms are dated and could use a refresh and some sound proofing. The tile was especially slippery when wet and our boys fell several times just moving about either in the shower or shortly after getting out to dry off. - Food was mediocre. There were a 2 or 3 really tasty meals, but overall the food was just mediocre. I don't recommend Wayne's Boots - they advertise it as a steakhouse, but the sirloin I ordered was horrible - maybe 1/2" thick and extremely tough. - The ocean was very rough (red flags all 9 days of our stay) and unswimmable. Granted, the resort can't control this, but if you're looking to swim and play in the ocean you might want to consider another area.

By , from Cincinnati, Ohio on May 28, 2019

5
Family with small children

Great place to take a family vacation they have activities for all age groups

By on May 16, 2019

Review comment responded on May 16, 2019

Dear guest, First of all receive our warmest greetings from Crown Paradise Club Cancun. It is fantastic to receive your five stasr review where you let us know the wonderful time you have enjoyed during your visit. Thank you for your support! Delighted to welcome you later the year. Sincerely,

5
Partner Couples

We have been going to Club Crown Paradise for 16 years. Although we love the Resort and Staff, food was a little disappointing this year. I wish they hadn't changed the menus. Other than that, we love it here and will be back next May to renew our vows.

By on May 14, 2019

Review comment responded on May 20, 2019

Dear guest, First off, receive our warmest greetings from sunny Cancun. We highly appreciate your preference to your second home Crown Paradise Club Cancun. It is glad to read your comments where you let us know how much you loved the Resort as well as the attention provided by our team. On the other hand, please rest assured, your feedback concerning our gastronomic offer is really important to us as it helps us to enhance our services. We will share your comments with the areas in charge and will look at how we could ensure a more flawless experience going forward. It will be a pleasure to welcome you back and be part of an special date. Sincerely,

1
Families

Terrible place food was gross bed hard like sleeping on flat concrete floor never stocked refrigerator day before we were leaving they took our robes out of our room

By on May 7, 2019

Review comment responded on May 9, 2019

Dear guest, First off, receive our warmest greetings. We thank you for taking the time to let us know your feedback on your current visit to Crown Paradise Club, we always want our guests to feel comfortable and to take care of their needs successfully; nevertheless, it is sad to learn that we fell short of your expectations with our service, whilst an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. Your comments are the best source to enhance our service and rest assured on your next visit you will find what you expect from us. Sincerely,

5
Families

My stay was great my view was beautiful we had a great vacation will recommend them to family and friend

By on Apr 27, 2019

Review comment responded on May 3, 2019

Dear guest, Many thanks for the time you have invest to leave your review after your following time here at Crown Paradise Club Cancun. It was such a pleasure to read your five stars feedback and we all are thrilled that you enjoyed your vacations. We all look forward to welcome you back in a near future. With kindest regards,

Crown Paradise Club Cancun All Inclusive

Boulevard Kukulcan Km 18.5, Cancun, QROO 77500