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Hotel Colonial Cancun

3.0 star property
Hotel with an outdoor pool, in the vicinity of Cancun Mall

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Photo gallery for Hotel Colonial Cancun

Outdoor pool
Front of property
Interior entrance
Staircase
Balcony view

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500
  • Place, Las Palapas Park
    ‪1 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪3 min walk‬
  • Place, Plaza 28
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for ESTANDAR KING

ESTANDAR KING | Desk, laptop workspace, iron/ironing board, free WiFi

ESTANDAR KING

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for TRIPLE

TRIPLE | Desk, laptop workspace, iron/ironing board, free WiFi

TRIPLE

  • 180 sq ft
  • Sleeps 6
  • 3 Double Beds

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About the neighborhood

Cancun

Located in Downtown Cancun, Hotel Colonial Cancun is 2.5 mi (4.1 km) from Cancun Mall and within a 15-minute drive of other popular attractions like Cancun Convention Center. This 47-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and concierge services.

What's nearby

  • Las Palapas Park - 1 min walk - 0.1 miles
  • Benito Juarez Municipal Building - 3 min walk - 0.2 miles
  • Mercado 23 - 8 min walk - 0.5 miles
  • Plaza 28 - 11 min walk - 0.6 miles
  • Plaza Las Americas - 2 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪11:11 Club - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Altamar - ‬2 min walk
  • ‪Las Quekas - ‬3 min walk
  • ‪Fish n' Fries - ‬2 min walk

About this property

Hotel Colonial Cancun

Hotel with an outdoor pool, in the vicinity of Cancun Mall
Guests staying at Hotel Colonial Cancun enjoy an outdoor pool, free WiFi in public areas, and a garden. The front desk is staffed 24 hours a day to help with securing valuables and concierge services.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Other amenities include ceiling fans, ironing boards, and desks.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 005-007-007303/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Hotel Colonial
Colonial Cancun
Colonial Hotel Cancun
Hotel Colonial Cancun
Colonial Cancun Hotel
Hotel Colonial Cancun
Grand Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel
Grand Hotel Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel Cancun

Frequently asked questions

What's there to see close to Hotel Colonial Cancun?

This hotel is situated in Downtown Cancun, just steps from Las Palapas Park and Mercado Ki Huic, and within a short walk of Ceviche Square. You'll also find Plaza Las Americas and Puerto Cancun Marina Town Center within a short drive.

Is parking available on site at Hotel Colonial Cancun?

No, this hotel doesn't offer parking.

Does Hotel Colonial Cancun feature a casino at the property?

No, Hotel Colonial Cancun doesn't have a casino.

Will I find an indoor pool at Hotel Colonial Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is Hotel Colonial Cancun a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool and concierge services plus some guestrooms include city views.

Are there hot tubs at Hotel Colonial Cancun?

No, this hotel doesn't have a spa tub.

Does Hotel Colonial Cancun have a restaurant that serves breakfast?

No, Hotel Colonial Cancun doesn't have a restaurant that serves breakfast.

Will Hotel Colonial Cancun allow pets to stay for free?

No, pets aren't allowed at Hotel Colonial Cancun.

Are there connecting rooms at Hotel Colonial Cancun?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Colonial Cancun?

The closest major airport to Hotel Colonial Cancun is Cancun Intl. Airport (CUN), which is 11.3 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Hotel Colonial Cancun?

Yes, some guestrooms at this hotel offer a patio where guests can enjoy city or courtyard views.

Hotel Colonial Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 204 out of 586 reviews
Rating 8 - Good. 163 out of 586 reviews
Rating 6 - Okay. 110 out of 586 reviews
Rating 4 - Poor. 46 out of 586 reviews
Rating 2 - Terrible. 63 out of 586 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Edgardo

Traveled with family
Just hard to get to it’s pretty hidden
Stayed 3 nights in Jul 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Gabriel, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excelent
Stayed 1 night in Jul 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the price you pay, this hotel is a satisfactory option for a single night’s stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
You get what you pay for
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff .. the place is safe and convenient to really get to know the real community and welcoming people of Cancun
Stayed 2 nights in Jul 2025

8/10 Good

Hector Roman

Liked: Cleanliness, staff & service
Decent place considering the budget friendly prices, dont expect quiet on this place, they have music until 3 or 4 am and no parking alot available, must park outside and find your own spot, dont expect luxury but again is good for the price
Stayed 3 nights in Jul 2025

6/10 Okay

Lene

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Marcus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Jace

Liked: Staff & service
Great area to be a local
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, friendly staff
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Stayed 2 nights in Jul 2025

10/10 Excellent

John, Conyers

Stayed 3 nights in Jun 2025

2/10 Terrible

Ashoka

Disliked: Cleanliness, property conditions & facilities
Front tiles slippy when wet bathroom tiles same .. extra fees
Stayed 1 night in Jun 2025

10/10 Excellent

Steven, Carleton Place

Stayed 1 night in Jun 2025

10/10 Excellent

Jesus, Lake Park

Stayed 1 night in Jun 2025

10/10 Excellent

Jesus, Lake Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient, affordable, good service. Clean
Stayed 1 night in Jun 2025

6/10 Okay

aurora

Traveled with family
Liked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Richard

Everything about this place is adequate. Stayed only one night.
Stayed 1 night in May 2025

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location nice hotel very reasonably priced hot water for the shower good air conditioning allowed to bring alcohol but if you're looking for a very quiet area this is not the area for you
Stayed 3 nights in May 2025

6/10 Okay

Daniel

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location. Great customer service. Downside was the showers. The water smelled bad making it unpleasant to try to shower. Towels felt very rough and old. Air conditioning worked great. Bed was comfortable. Price was good. Just the smell of the water was a big con for me.
Stayed 2 nights in May 2025

2/10 Terrible

YOUNG HAN

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Worst Hotel in my entire life.
Stayed 3 nights in May 2025

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Good place, clean and close to many options, people very friendly
Stayed 3 nights in May 2025

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