Grand Royal Lagoon

3.0 star property
Lakefront hotel with a marina and a 24-hour front desk

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Photo gallery for Grand Royal Lagoon

Outdoor pool
Lobby sitting area
Sundeck
Standard Room, Pool View ( subject to availability) | In-room safe, desk, blackout drapes, iron/ironing board
Property grounds

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
Calle Quetzal No 8-a, Cancun, QROO, 77500
  • Place, Cancun Golf Club at Pok Ta Pok
    ‪6 min walk‬
  • Place, Cancun Convention Center
    ‪19 min walk‬
  • Place, Tortuga Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

Standard Room, Pool View ( subject to availability)

  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Standard

  • 269 sq ft
  • Sleeps 4

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Grand Royal Lagoon is within a mile (2 km) of other popular sights such as Cancun Convention Center. This 34-room, 3-star hotel has a restaurant along with conveniences like a marina and an outdoor pool.

What's nearby

  • Cancun Golf Club at Pok Ta Pok - 6 min walk - 0.4 miles
  • Plaza Caracol Mall - 14 min walk - 0.8 miles
  • Cancun Convention Center - 19 min walk - 1.0 mile
  • Tortuga Beach - 3 min drive - 1.3 miles
  • Forum Beach - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬7 min walk
  • ‪Taqueria Los Chachalacos - ‬3 min drive
  • ‪The Surfin Burrito - ‬6 min drive
  • ‪El Patio - ‬13 min walk
  • ‪Campo de Golf Pok-Ta-Pok - ‬12 min walk

About this property

Grand Royal Lagoon

Lakefront hotel with a marina and a 24-hour front desk
Guests staying at Grand Royal Lagoon enjoy access to a marina, an outdoor pool, and free WiFi in public areas. There's free parking and an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Additional amenities include express check-in, express check-out, and a terrace.
Flat-screen TVs come with cable channels. Other standard amenities include safes, ironing boards, and desks.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool
  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Marina
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator on request
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 450
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: MXN 450 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Grand Royal Lagoon
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel
Royal Lagoon
Grand Royal Lagoon Hotel Cancun
Grand Royal Lagoon Hotel
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel Cancun

Frequently asked questions

Is free cancellation available at Grand Royal Lagoon?

Grand Royal Lagoon offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see around Grand Royal Lagoon?

This hotel is situated in Zona Hotelera within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Nichupté Lagoon, and Playa Ancha. You'll also find La Isla Shopping Mall and Forum Beach within a short drive.

Will I be able to park at Grand Royal Lagoon?

Yes, self parking and long-term parking are offered for free at the hotel.

Does Grand Royal Lagoon include a casino?

No, Grand Royal Lagoon doesn't have a casino.

Will I find an indoor pool at Grand Royal Lagoon?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Grand Royal Lagoon a good place to stay for couples?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a restaurant, and a marina.

Does Grand Royal Lagoon have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grand Royal Lagoon have a restaurant with a breakfast menu?

No, Grand Royal Lagoon doesn't have a restaurant that serves breakfast.

Will Grand Royal Lagoon allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Royal Lagoon.

Are there connecting rooms at Grand Royal Lagoon?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Grand Royal Lagoon?

The closest major airport to Grand Royal Lagoon is Cancun Intl. Airport (CUN), which is 15.2 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Grand Royal Lagoon?

No, at Grand Royal Lagoon, there aren't any guestrooms that list a balcony.