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Hotel 28

3.0 star property
Hotel with free parking, steps from Mercado 28
VIP Access

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Photo gallery for Hotel 28

Exterior detail
Poolside bar
Sundeck
Hypo-allergenic bedding, memory foam beds, minibar, in-room safe
Mini-fridge, stovetop, coffee/tea maker, cookware/dishes/utensils

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Kitchen

Explore the area

View in a map
AV. XELHA SM 27 MZ 14, LT 13-01, Cancun, QROO, 77509
  • Place, Plaza 28
    ‪6 min walk‬
  • Place, Cancun Mall
    ‪4 min drive‬
  • Place, Langosta Beach
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Two Bedroom Junior Suite

45-inch Smart TV with digital channels, Netflix, streaming services

Two Bedroom Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • 581 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Deluxe Suite

Two Bedroom Deluxe Suite | Hypo-allergenic bedding, memory foam beds, minibar, in-room safe

Two Bedroom Deluxe Suite

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite

Hypo-allergenic bedding, memory foam beds, minibar, in-room safe

Studio Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Downtown Cancun, Hotel 28 is adjacent to Mercado 28 with other popular attractions like Cancun Mall within a within a few miles (5 km). This 13-room, 3-star hotel has a poolside bar, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza 28 - 6 min walk - 0.4 miles
  • Las Palapas Park - 9 min walk - 0.5 miles
  • Plaza Las Americas - 2 min drive - 1.3 miles
  • Cancun Mall - 4 min drive - 2.0 miles
  • Langosta Beach - 11 min drive - 5.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Doña Fany - ‬1 min walk
  • ‪Comida Mexicana, Mariscos Y Más - ‬2 min walk
  • ‪Pescado con Limón - ‬2 min walk
  • ‪Cocktelería El Cejas - ‬2 min walk
  • ‪Emara Antojitos Yucatecos - ‬1 min walk

About this property

Hotel 28

Hotel with free parking, steps from Mercado 28
Guests of Hotel 28 enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. There's free parking, and a shuttle from the hotel to the airport (available 24 hours) for MXN 850 per vehicle.
Guests can expect to find free WiFi and 45-inch Smart TVs with digital channels and Netflix. Climb into the memory foam bed for a pleasant night's sleep. Other amenities include kitchens, stovetops, and minibars.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Daily continental breakfast available 9:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 120 for children
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • In-room kitchen
  • Mini-fridge
  • Outdoor pool

Guest services

  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Freezer
  • Kitchen
  • Kitchen island
  • Limited room service
  • Mini-fridge
  • Minibar
  • Paper towels
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (9:00 AM - 9:30 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 120 for children
  • Airport shuttle fee: MXN 850 per vehicle (maximum occupancy 8)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel 28 Hotel
Hotel 28 Cancun
Hotel 28 Hotel Cancun

Frequently asked questions

What can I see within easy reach of Hotel 28?

This hotel is situated in Downtown Cancun within a 10-minute walk of Plaza 28 and Mercado 28. You'll also find Plaza Las Americas and Puerto Cancun Marina Town Center within a short drive.

How much does it cost to stay at Hotel 28?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Hotel 28 on Oct 26, 2025 start from $50.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel 28?

Yes, secured self parking is offered for free at the hotel.

Does Hotel 28 feature a casino on the premises?

No, Hotel 28 doesn't have a casino.

Is there an indoor pool at Hotel 28?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

Is Hotel 28 good for couples?

Amenities that appeal to couples at this hotel include a memory foam mattress, a kitchen, and a minibar.

Are there hot tubs at Hotel 28?

No, this hotel doesn't have a spa tub.

Does Hotel 28 have a restaurant with a breakfast menu?

Hotel 28 offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Hotel 28 allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel 28.

Are there connecting rooms at Hotel 28?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel 28?

The closest major airport to Hotel 28 is Cancun Intl. Airport (CUN), which is 11.2 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Hotel 28?

No, there aren't any guestrooms with balconies at Hotel 28.