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Hotel DNA Cancun

Property class: 2.5

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Photo gallery for Hotel DNA Cancun

A hotel room with two beds, a hammock, and two framed motivational posters on the wall.
A hotel sign with amenities listed, including a gym and a location in Alberca.
A hallway with a black door, a white stone wall, and a green wall with plants.
A swimming pool with a thatched roof structure, surrounded by palm trees and a building with multiple balconies.
A modern indoor space with two palm trees in large pots, a white table with chairs, and a stone wall.

Reviews

4.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Calle 12 Pte. 64, Cancun, QROO, 77524
  • Place, Mercado 23
    ‪17 min walk‬
  • Place, Las Palapas Park
    ‪4 min drive‬
  • Place, Benito Juarez Municipal Building
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a microwave, a small TV, and a fan.

Standard Double Room, 2 Double Beds

  • 213 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Downtown Cancun, Hotel DNA Cancun is 2.2 mi (3.5 km) from Plaza Las Americas and within a 10-minute drive of other popular attractions like Langosta Beach. The 6 rooms at this hotel include minibars, flat-screen TVs, and premium bedding.

What's nearby

  • Séptimo Día Adventist Church - 8 min walk - 0.5 miles
  • Museo Iconografico de la Carrera Panamericana - 16 min walk - 0.9 miles
  • Mercado 23 - 17 min walk - 1.0 mile
  • Las Palapas Park - 4 min drive - 1.4 miles
  • Benito Juarez Municipal Building - 4 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Donceles 28 - ‬9 min walk
  • ‪La Casa De Las Mayoras - ‬8 min walk
  • ‪Casa Bea - ‬11 min walk
  • ‪Salbutes y empanadas [Doña Mery] - ‬12 min walk
  • ‪Subway - ‬10 min walk

About this property

Hotel DNA Cancun

At Hotel DNA Cancun, guests have access to free WiFi in public areas and a terrace. If you drive, put free parking to good use. Front-desk staff can assist with securing valuables, tours or tickets, and luggage storage.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Other amenities include minibars, ceiling fans, and desks. Housekeeping is available once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Low-height electrical outlets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MXN 500.0 per stay
  • Cleaning fee: MXN 150 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Hotel DNA Cancun Hotel

Hotel DNA Cancun Cancun

Hotel DNA Cancun Hotel Cancun

Frequently asked questions

Are free cancellation options available at Hotel DNA Cancun?

Hotel DNA Cancun provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel DNA Cancun?

As of Sep 16, 2026, prices found for a 1-night stay for 2 adults at Hotel DNA Cancun on Sep 20, 2026 start from $50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel DNA Cancun?

This hotel is situated in Downtown Cancun within a short 16-minute walk of Mercado 23 and also 16 minutes on foot from Museo Iconografico de la Carrera Panamericana. You'll also find Ultramar Ferry Puerto Juárez and Puerto Cancun Marina Town Center within a short drive.

Does Hotel DNA Cancun feature a casino?

No, Hotel DNA Cancun doesn't have a casino.

Will I find an indoor pool at Hotel DNA Cancun?

No, there is no indoor pool at this hotel.

Does Hotel DNA Cancun have a restaurant with a breakfast menu?

No, Hotel DNA Cancun doesn't have a restaurant that serves breakfast.

Will Hotel DNA Cancun allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel DNA Cancun.

How far is the airport from Hotel DNA Cancun?

The closest major airport to Hotel DNA Cancun is Cancun Intl. Airport (CUN), which is 12.4 mi away (23 minutes by car).

Hotel DNA Cancun Reviews

Reviews

4.0
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 3 out of 4 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Sergio León

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No se hospeden aquí, menos si van en familia

Fue horrible, mande a mi familia, el persona del lugar no estaba casi nunca en el hotel, cuando estaban no hacían caso. A la entrada sólo dieron un rollo de papel higiénico y nunca dieron más. El entorno es inseguro, abandonado en una zona peligrosa. El precio fue muy alto para lo que vale. No se otorgo factura, el responsable del hotel quería que pagáramos más dinero para generar la factura, cuando los impuestos se habían pagado por anticipado a hoteles.com , en el sitio de hoteles.com no se puede generar factura y nadie responde al teléfono. No volveremos a este lugar ni a comprar a través de esta palataforma.
Stayed 3 nights in Dec 2021
Verified review

2/10 Terrible

Reem

Disliked: Staff & service, amenities, property conditions & facilities
This is not as advertised there is NO consumer service desk, NO English speaker person, They don't offer water in the rooms if you arrive after the shops are all closed be sure to buy your own water, and if you arrive late and need to take your medication good luck wait until nest morning you go buy it from the gestation, the bath room door does not close live with it ,its hard to use the sink too.in general tis is not a hotel .
Stayed 6 nights in Dec 2021
Verified review

2/10 Terrible

Anita

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old, smelly, in a dangerous part of the town
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019