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Marriott Cancun Resort

4.5 out of 5.0

Marriott Cancun Resort

4.5 out of 5.0

Recent guest reviews

Excelente place to be selected by couples, family and senior people. We really enjoyed our stay at this place and hope to go back again in the near future.

Lobby n pool area pretty. Beach nice, but the seaweed was high, not cleaned??

The service and hospitality was top notch!!! We loved Luis! The property felt safe and secure. We were welcomed with open arms and were treated very well the entire time. The only thing were the poolside drinks. They were pretty, but very weak. Oh the other plus was the new restaurant SACBE!! Very classy and great beach vibes.

Location, available amenities and staff. Would love to go back, wish they had breakfast included.

We have a very happy and relaxing vacation. The team from La Isla and all the staff member are 100%+ Room service excellent and very profesional. The only comment we have is that the pizza should be selling since the breakfast time and the two free complimentary margarita should be able to take at the pool restaurant. Other than that 5+. I would like to Thank you all the staff from La isla and the grill OMG everything bz we try all the grills dishes were amazing. Thank you all and for sure see you soon. With love Leiva Family. 🙏❣️

Everything in this hotel is unique! Great staff, great place to stay in!

Very friendly staff. Unfortunately the elevators were not working on our wing 3/6days we were there.

We had a very pleasant stay at the Marriott Cancun. To start with the positives, the staff were super helpful and went above and beyond any expectations to make sure you have what you need. The resort was very clean, the beds and rooms were very comfortable and we always felt very safe. The food and drinks were great and the restaurants all had their own vibe which was nice for variety. The only negatives were firstly, that this is not all inclusive (as we expected)! There is only an "all inclusive option" which includes breakfast and $50/day....which brings me to the second negative, it's very expensive. $50 will not get you very far here. All in all, I would recommend this hotel - as long as you're prepared that it will be rather costly. Thanks again to all the amazing staff, we definitely enjoyed our stay!

Everything and everyone was great. The view from our room was also great.

Nice pool. Great beach but limited shade on the beach.

Despite informing that it's my wife's birthday, and booked King bed, we were told that there is none available and that we should accept double bed because of lack of availability. When pushed for the manager, just few minutes later (almost like a car sales experience where they go back to speak to the manager), magically King room appeared. Separately spoke to service manager, assures us that when we call for a specific request that he will inform the staff to accommodate our request. But when we called, staff didn't know, couldn't accommodate our request and the service manager no where to be found. Sweet talk to satisfy guests isn't the right hospitality.

Boulevard Kukulcan, Retorno Chac L-41 Cancun QROO

Hotel highlights

  • Walking distance to Aquaworld
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located in Zona Hotelera within a short walk of Aquaworld, Marriott Cancun Resort is within a mile (2 km) of other popular sights such as Maya Cancun Museum. This 4.5-star resort welcomes guests with 450 rooms and conveniences like a full-service spa, an outdoor pool, and free self parking. It's connected to the convention center in central Cancun and also close to Cancun Interactive Aquarium and Delfines Beach.


Dining

Relish the Argentinean cuisine at La Capilla, one of 8 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

Guests can expect to find WiFi and 32-inch an LCD TV with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a balcony, an iPod dock, and a minibar.


Property features

At Marriott Cancun Resort, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this beach resort include a health club, a spa tub, and a sauna.

Room options

Presidential Suite, 1 Bedroom, Ocean View (Presidential Suite)

King 1 | Sleeps 4

Room, 2 Double Beds, Balcony, Ocean View

Full 2 | Sleeps 4

Suite, 1 Bedroom, Ocean View (Magna Suite)

King 1 | Sleeps 4

Suite, 1 Bedroom, Balcony (Caribbean Suite, 1 King, Sofa bed)

King 1 | Sleeps 4

Guest reviews for Marriott Cancun Resort

Everyone (101) Couples (98) Business (6) Family (119) Friends (33) Other (15)
5
Everyone

By on Jun 17, 2019

5
Everyone

By on Jun 13, 2019

5
Families

Excelente place to be selected by couples, family and senior people. We really enjoyed our stay at this place and hope to go back again in the near future.

By on Jun 12, 2019

4
Everyone

Lobby n pool area pretty. Beach nice, but the seaweed was high, not cleaned??

By on May 25, 2019

5
Partner Couples

The service and hospitality was top notch!!! We loved Luis! The property felt safe and secure. We were welcomed with open arms and were treated very well the entire time. The only thing were the poolside drinks. They were pretty, but very weak. Oh the other plus was the new restaurant SACBE!! Very classy and great beach vibes.

By on May 22, 2019

5
Everyone

By on May 21, 2019

4
Families

Location, available amenities and staff. Would love to go back, wish they had breakfast included.

By on May 18, 2019

5
Families

We have a very happy and relaxing vacation. The team from La Isla and all the staff member are 100%+ Room service excellent and very profesional. The only comment we have is that the pizza should be selling since the breakfast time and the two free complimentary margarita should be able to take at the pool restaurant. Other than that 5+. I would like to Thank you all the staff from La isla and the grill OMG everything bz we try all the grills dishes were amazing. Thank you all and for sure see you soon. With love Leiva Family. 🙏❣️

By , from Montgomery Illinois on Apr 26, 2019

5
Everyone

By on Apr 26, 2019

2
Families

By on Apr 23, 2019