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Aparthotel

Hotel y Museo Casa Turquesa

4.0 star property

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Photo gallery for Hotel y Museo Casa Turquesa

On the beach, white sand, beach umbrellas, beach towels
Lobby sitting area
Two Bedroom Ocean View | Living area | 42-inch flat-screen TV with satellite channels, TV
Food and drink
Interior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Cancun, QROO
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Marlin Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for King Bed Ocean View

King Bed Ocean View | Beach/ocean view

King Bed Ocean View

8.2 out of 10
Very good
(13 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Double Bed Ocean View

Double Bed Ocean View | In-room safe, individually decorated, individually furnished

Double Bed Ocean View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment with Balcony and Ocean View

In-room safe, individually decorated, individually furnished

Apartment with Balcony and Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Ocean View with Pool

Two Bedroom Ocean View with Pool | In-room safe, individually decorated, individually furnished

Two Bedroom Ocean View with Pool

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for King Room with Garden View and Balcony

King Room with Garden View and Balcony | In-room safe, individually decorated, individually furnished

King Room with Garden View and Balcony

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite with Partial Sea View

In-room safe, individually decorated, individually furnished

Suite with Partial Sea View

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 753 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Double Room with Ocean View

In-room safe, individually decorated, individually furnished

Double Room with Ocean View

  • Ocean view
  • 753 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Loft with Ocean View

In-room safe, individually decorated, individually furnished

Loft with Ocean View

  • Ocean view
  • Sleeps 2
  • Free WiFi

View all photos for Two Bedroom Ocean View

Two Bedroom Ocean View | Living area | 42-inch flat-screen TV with satellite channels, TV

Two Bedroom Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Hotel Zone Beaches, Hotel y Museo Casa Turquesa is within a mile (2 km) of other popular sights such as La Isla Shopping Mall. This 30-room, 4-star aparthotel has a restaurant, an outdoor pool, and free in-room WiFi.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Luxury Avenue Shopping Mall - 2 min walk - 0.1 miles
  • Hotel Zone Beaches - 5 min walk - 0.3 miles
  • Marlin Beach - 5 min walk - 0.3 miles
  • La Isla Shopping Mall - 16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪El Fish Fritanga - ‬9 min walk
  • ‪Club Bistro - ‬7 min walk
  • ‪Ilios Restaurant - ‬11 min walk
  • ‪Hacienda Sisal - ‬5 min walk

About this property

Hotel y Museo Casa Turquesa

Guests of Hotel y Museo Casa Turquesa enjoy features like an outdoor pool, free WiFi in public areas, and a library. Free parking is included with your stay. The front desk has multilingual staff that can help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach aparthotel include a terrace, a porter/bellhop, and wedding services.
Each apartment is individually decorated and has an array of amenities, including a safe, a phone, and a wardrobe or closet. Guests can expect to find free WiFi and a 42-inch flat-screen TV with satellite channels. The bathroom offers a rainfall showerhead and hair dryers.
Recreational amenities at the aparthotel include an outdoor pool.

Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car recommended
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • El Mirador
  • Pool Bar

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 350 to 600 for adults and MXN 320 to 580 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Library
  • Piano

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the ocean
  • On the waterfront

Things to do

  • Golfing nearby
  • Outdoor pool (guest access) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 4 floors
  • Beaux Arts architecture
  • Built in 1991
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Gather used towels
Turn off the lights and return the keys

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 600 for adults, and MXN 320 to 580 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa

Frequently asked questions

Is free cancellation available at Hotel y Museo Casa Turquesa?

Hotel y Museo Casa Turquesa offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel y Museo Casa Turquesa?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Hotel y Museo Casa Turquesa on Jun 7, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel y Museo Casa Turquesa?

This aparthotel is situated in Zona Hotelera within a short 16-minute walk of La Isla Shopping Mall and also 8 minutes on foot from Hotel Zone Beaches. You'll also find Delfines Beach and Tortuga Beach within a short drive.

Will I be able to park at Hotel y Museo Casa Turquesa?

Yes, self parking is offered for free at the aparthotel.

Does Hotel y Museo Casa Turquesa include a casino?

No, Hotel y Museo Casa Turquesa doesn't have a casino.

Is there an indoor pool at Hotel y Museo Casa Turquesa?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel y Museo Casa Turquesa a good place to stay for couples?

This beachfront aparthotel offers many amenities for couples such as a garden-view restaurant and some apartments include a private pool and chef service.

Are there hot tubs at Hotel y Museo Casa Turquesa?

No, there isn't a spa tub at this aparthotel.

Does Hotel y Museo Casa Turquesa feature a restaurant that includes a breakfast menu?

Yes, Hotel y Museo Casa Turquesa serves a cooked-to-order breakfast for a surcharge each morning at El Mirador.

Does Hotel y Museo Casa Turquesa allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel y Museo Casa Turquesa.

Are there connecting rooms at Hotel y Museo Casa Turquesa?

No, there aren't connecting guestrooms at this aparthotel.

How far is the airport from Hotel y Museo Casa Turquesa?

The closest major airport to Hotel y Museo Casa Turquesa is Cancun Intl. Airport (CUN), which is 12.3 mi away (21 minutes by car).

Can I book a room with a balcony at Hotel y Museo Casa Turquesa?

Yes, some apartments at this aparthotel offer either a furnished balcony and a furnished patio where guests can enjoy ocean and garden views.

Does Hotel y Museo Casa Turquesa have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel y Museo Casa Turquesa.

Hotel y Museo Casa Turquesa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 495 out of 1200 reviews
Rating 8 - Good. 286 out of 1200 reviews
Rating 6 - Okay. 164 out of 1200 reviews
Rating 4 - Poor. 120 out of 1200 reviews
Rating 2 - Terrible. 135 out of 1200 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Shayal

Nice hotel, great view and good area
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a classic hotel. My wife and I loved it. I'll definitely be back
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Lane W

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the location and spacious room. Stunning view from the balcony. Loved the uniqueness of the space as well as the pool.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wanderful staff, director, perfect see, can only glhigly recommend
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Katelyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice staff. Love the art in the hotel. The food was good at breakfast. The cable in my room didn't work was the only thing I would have liked to work better. The beach behind the hotel is next absolutely gorgeous!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very very good
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Chantelle

Liked: Cleanliness, amenities, communication
Clean room. Kind stuff. Very quiet. Lovely art!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Blanca

Liked: Cleanliness, communication
The hotel is a little older but the location is great and the view from the room we had was spectacular. We could see the ocean from one side and the lagoon from the other.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Mahmut

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful staff, amazing location and view. Absolutely perfect. Just concern is, some of the art materials, such as statutes, art pictures are not suitable for the kids, so, if you are couple without kids, the place is great, otherwise, you might think some other places that good for the kids.
Sunrise Jan 22
From balcony to sea-view Jan 21
Sunrise Jan 20
Sunrise Jan 20
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Deyby Angelica

Liked: Cleanliness, amenities, property conditions & facilities, communication
It can’t be better… I left in love with the place with the people who work there with the food they cook. Everything was so wonderful that I I don’t know where to start. I work for the industry in NYC and I know about hospitality and they went above and beyond. The place is so cozy and it’s beautiful, location is very convenient. Its clean and the staff is super friendly.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Those who know, KNOW ! This is an outstanding value for a super quiet , historic place . Think private , aging beach mansion and world class art gallery ! Friendliest staff , great little restaurant, a gem for sure ! Near everything and on the best beach in the world !
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, communication
We had a very enjoyable stay in our 2 bedroom ocean view room (more of a villa) this February. The hotel is very artsy with some religious and nudist works displayed which some may not appreciate. The hotel is very weathered -its not a fancy 5 star hotel (although it must have been back in the day), the water wasnt always hot and the toilets didnt flush the first time but the central location, gorgeous quiet beach, relaxing and calm ambiance, grand open spaces, comfortable clean beds and superior customer service made it worth it many times over!
Sunrise right off our balconey
Sunrise right over the pool and balcony
Double room
2nd room of double room
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very quite place just like I like it 👌
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Needs some minor upgrades to the rooms
Stayed 6 nights in Jan 2026
Verified

2/10 Terrible

Prabhjot

Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend
Stayed 1 night in Feb 2026
Verified

8/10 Good

Juan

Liked: Cleanliness, amenities, communication
Don’t judge this book by its cover!!! This should be the title for the review. First and foremost the staff was very accommodating and personable from the moment you stepped into the building. Very spacious and clean rooms. For people that are looking for peace and quiet it is the perfect place. The reason for 4 stars instead of 5 is because it needs a little TLC which they are currently working on. I felt like I had the place all to myself which was great!!!
Sunrise
Sunset
Stayed 7 nights in Feb 2026
Verified

2/10 Terrible

Ingris

Disliked: Cleanliness, property conditions & facilities, communication
Be prepared to bring everything you need not even coffee is provided. The host was okay, but the sheets and bedding quality were not the best. The property feels old and the hotel definitely needs better maintenance and updates.
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

Raymond

Disliked: Cleanliness, amenities, communication
they tricked us with the good and nice pictures, jacuzzi was not working, there was no napkins in the room and when we asked for it, they gave us 2 dirty towels instead, the shower glass door was very dirty, the room key was not locking after we requested to fix then they fixed it, there was no manager at night at the hotel,
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Belochi

Liked: Cleanliness, communication
Calm stay
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Minghua

Liked: Cleanliness, room comfort, communication
yes, everything is great!
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

Meet

The staff was made up of wonderful people. The issue was the room, it felt like old and there was mould in the shower, saw a roach in the washroom. The biggest issue was the sliding door that leads toward the pool area did not lock properly.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good Thanks
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Thanh

Liked: Communication
Disliked: Amenities, property conditions & facilities
We had two rooms.The beds were hard as a rock. There were no lamps in one room and the other only had one. The rooms were outdated. It lacked a lot of amenities. The storm doors did not lock and it did close properly. Give this place a few years to bring it up to date. The location is great. The decor of the hotel is nice, the rooms really need to be updated especially the beds. I wish they had vending machines that we can buy drinks in the middle night if we wanted to. Staff was friendly.
Stayed 6 nights in Feb 2026
Verified

6/10 Okay

Diana

The toilet didn’t function fully; didn’t dispose of waste very well. The bed needed a blanket.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very enjoyable place to stay. The sculptures and paintings were fascinating and the location was close to everything.
Stayed 1 night in Feb 2025

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