Cyan Cancun Resort & Spa

On private beach with outdoor pool, near Iberostar Cancun Golf Course

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Outdoor pool, free cabanas, pool umbrellas

Superior Suite, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Balcony, Sea View | Terrace/patio

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Housekeeping

Explore the area

Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500

El Rey Ruins
‪19 min walk‬
Iberostar Cancun Golf Course
‪2 min drive‬
Delfines Beach
‪2 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪15 min drive‬

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Room options

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

344 sq ft
Sea view
Sleeps 2
1 King Bed

Studio Suite

344 sq ft
Lagoon view
Sleeps 2
1 King Bed

Superior Suite, Sea View

452 sq ft
Sea view
Sleeps 2
1 King Bed

Deluxe Quadruple Room, Sea View

344 sq ft
Sea view
Sleeps 4
2 Queen Beds

Superior Suite, Balcony, Sea View

452 sq ft
Sea view
Sleeps 2
1 King Bed

About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Cyan Cancun Resort & Spa is within a mile (2 km) of other popular sights such as Delfines Beach. This 3.5-star hotel has 155 guestrooms and offers conveniences like a restaurant, a private beach, and an outdoor pool.

What's nearby

El Rey Ruins - 19 min walk - 1.0 mile
Iberostar Cancun Golf Course - 2 min drive - 1.1 miles
Delfines Beach - 2 min drive - 1.6 miles
Aquaworld - 6 min drive - 4.2 miles
Ventura Park Cancun - 7 min drive - 4.6 miles

Getting around

Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

‪Arena Sports Bar - ‬11 min walk
‪Zai - ‬13 min walk
‪Sun Palace - ‬6 min walk
‪Km 19.5 - ‬12 min walk
‪Bogavante Restaurant - ‬3 min walk

About this property

Cyan Cancun Resort & Spa

On private beach with outdoor pool, near Iberostar Cancun Golf Course

Guests staying at Cyan Cancun Resort & Spa enjoy access to a private beach, an outdoor pool, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Other amenities at this beach hotel include express check-out, a terrace, and a garden.

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and slippers. Other standard amenities include free local calls, safes, and ironing boards.

Recreational amenities at the hotel include a private beach and an outdoor pool.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Spanish

Similar properties

4 outdoor pools, free cabanas, pool umbrellas

Pool
Hot Tub
Spa
Kids pool

$97 nightly

Jun 22 - Jun 23

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free secured, uncovered self parking on site

Food and drink

A bar/lounge
A poolside bar
A restaurant

Things to do

Free beach club
Outdoor pool

Family friendly

Outdoor pool

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)
Turndown service

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Spa

Spa services

Accessibility

No elevator

Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

Restaurant dining guides

Air conditioning
Desk
Electrical adapters
Free local calls
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Fees

Service fee: USD 2 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM—-anytime
Check-out: noon

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector and a security system.
Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Cyan Cancun Hotel Spa

Cyan Cancun & Spa Cancun

Distinctive Cancun Hotel Spa

Cyan Cancun Resort & Spa Hotel

Cyan Cancun Resort & Spa Cancun

Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Is free cancellation available at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to see close to Cyan Cancun Resort & Spa ?

This hotel is situated in Zona Hotelera within a short 8-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and also 18 minutes on foot from Iberostar Cancun Golf Course. You'll also find Delfines Beach and La Isla Shopping Mall within a short drive.

Is there parking available at Cyan Cancun Resort & Spa ?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at Cyan Cancun Resort & Spa ?

Distinctive Spa is the hotel's full-service spa and services include beach massages.

Does Cyan Cancun Resort & Spa have a casino on the premises?

No, Cyan Cancun Resort & Spa doesn't have a casino.

Is there an indoor pool at Cyan Cancun Resort & Spa ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Cyan Cancun Resort & Spa ?

This beachfront hotel offers plenty of amenities for couples including a private beach, an outdoor pool, and a poolside bar.

Does Cyan Cancun Resort & Spa have a hot tub?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Cyan Cancun Resort & Spa feature a restaurant that includes a breakfast menu?

No, Cyan Cancun Resort & Spa doesn't have a restaurant that serves breakfast.

Does Cyan Cancun Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at Cyan Cancun Resort & Spa .

Are there connecting rooms at Cyan Cancun Resort & Spa ?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Cyan Cancun Resort & Spa ?

The closest major airport to Cyan Cancun Resort & Spa is Cancun Intl. Airport (CUN), which is 7.9 mi away (12 minutes by car).

Can I book a room with a balcony at Cyan Cancun Resort & Spa ?

Yes, some guestrooms at Cyan Cancun Resort & Spa offer a balcony and may feature sea views.

Cyan Cancun Resort & Spa Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

4/10 Poor

Crystal

Traveled with family

Jun 1, 2025

Disliked: Amenities, property conditions & facilities

The food at the hotel sucks. Not worth the price. The pizza wasn’t hot and it looked like it was frozen kind. The grill chicken doesn’t come with a good portion size . The lasagna doesn’t taste like lasagna. The building looks like it needs to be painted. It needs to be remodeled. The pictures online are not the same from what you really see. The rooms have condensation on the floor from the ac unit. The front desk ladies are friendly I give them that. I wouldn’t recommend this hotel to anyone

Stayed 4 nights in May 2025

2/10 Terrible

Miyah

Apr 2, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Left early, scary loud , dirty .

Stayed 7 nights in Mar 2025

4/10 Poor

vanessa

Apr 2, 2025

Disliked: Staff & service, property conditions & facilities

Every one was friendly on the property, excluding one person. She worked front desk, and was the person who checked us in. I think her name was America.

Stayed 7 nights in Mar 2025

2/10 Terrible

Kimberly

Traveled with family

Mar 18, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

My room was dirty and in a basement that didn’t feel safe. When I complained they switched my room where my sheets were dirty and my toilet wouldn’t flush. My TV didn’t work. I wouldn’t recommend staying there. The worst part is I reached out to Expedia to move to another hotel and I couldn’t get any help or speak with anyone.

Stayed 4 nights in Mar 2025

10/10 Excellent

Nicole

Mar 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Chill. Nice staff. Great in off season! Food was delicious and good price. Convenient store across the street.

Stayed 2 nights in Feb 2025

6/10 Okay

Hawa Abdulkadir

Traveled with group

Mar 17, 2025

Liked: Cleanliness

The resort was kept clean by the housekeepers despite it being old. The stay was nice overall until they tried to charge me for a broken door that was not my fault! overall, I had no issues. The resort was quiet and everyone was mindful. Just wished it was all inclusive as we were dying of hunger and the resort restaurant had few food options. 7/10. It's in walkable distance to a convince store for late night snacks and i felt pretty safe in the area. Good for families and couples that want to enjoy some peace and quiet.

Stayed 7 nights in Feb 2025

10/10 Excellent

Leandro

Mar 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

4/10 Poor

Estelle

Mar 16, 2025

Disliked: Property conditions & facilities

Probably one of the worst experiences we’ve ever had.

Stayed 3 nights in Feb 2025

8/10 Good

James

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

Adam

Mar 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get yourself a sea view

The location is alright but the views and beaches are incredible!

Stayed 1 night in Feb 2025

10/10 Excellent

susana Geraldina Godinez, carson

Mar 13, 2025

Liked: Property conditions & facilities

Miguel the sever at the bar excellent

Stayed 2 nights in Mar 2025

8/10 Good

Carla

Traveled with family

Mar 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed 26-nights. Great location on private beach in hotel zone. A stunning seaside view from room balcony each morning, which includes beautiful Caribbean Sea, lagoon, and pool. Excellent bed, no wiggle or noise when changing positions that would disturb companion sharing the bed. Minifridge in the room is an asset. No microwave though. Shower has good pressure, no smell, I never ran out of warm water. Toiletries complimentary that included shampoo, conditioner, body wash and hand soap for convenience to patron. Facial mirror and blow dryer available. Resort room is quiet and peaceful. I am hyper-sensitive to noise when I sleep, and I always had a great sleep during my stay. The waves bring nice white noise sound and most noise that did occur was minor in duration. I did have to put my ear plugs in one night due to strong winds banging the sliding glass door back and forth in the grooves. I assume there is nothing that can really be done about that. I saw staff painting & scrubbing during my stay, so they keep up with maintenance. There are no phones in the rooms which was a big concern for me if there were an emergency. Please note two people were saved by lifeguards while I was there, the water is beautiful but dangerous, couldn't really swim most days I was there. The pool is clean and beautiful but most days it was too cold and there is only a ladder to get in and out, no stairs. I loved my stay. I give 4 out of 5 stars.

Stayed 26 nights in Feb 2025

8/10 Good

Colleen

Mar 13, 2025

Stayed 4 nights in Mar 2025

8/10 Good

Vinh

Mar 12, 2025

Stayed 1 night in Jan 2025

8/10 Good

Jean Constance

Mar 11, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 16 nights in Feb 2025

4/10 Poor

Michelle

Mar 11, 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 3 nights in Mar 2025

10/10 Excellent

Meghan Elizabeth, Johnsonville

Traveled with partner

Mar 11, 2025

Liked: Cleanliness, staff & service

I stayed at the Cyan with my partner for 7 nights. The staff were more than accommodating and went out of their way to help out with whatever was needed. Wilian made sure to great us daily and was always doing something special for us. I was happy to see that it was quiet. I was often the only person at the swim up bar, or in the pool. It was also never an issue to find a beach umbrella. The room felt a little run down - older furniature, rust on the lights, nicer bath towels, etc. These were all small issues for me as I spent most of my time outside. Also super easy to catch a bus if you want to venture from the hotel and explore other areas ! Thank you to the staff at Cyan Hotel !

Stayed 7 nights in Mar 2025

10/10 Excellent

Nadine

Mar 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

6/10 Okay

cathryn, mountbridges

Traveled with partner

Mar 10, 2025

Disliked: Staff & service, property conditions & facilities

Our room smelt badly .took for ever to check in

Stayed 1 night in Mar 2025

10/10 Excellent

Liliia

Traveled with group

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean place

Stayed 6 nights in Mar 2025

8/10 Good

Roya

Mar 7, 2025

Liked: Cleanliness

Stayed 2 nights in Mar 2025

6/10 Okay

gabriel

Traveled with partner

Mar 6, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The hotel has a stunning view! But inside the rooms need a lot of work.. looks like they haven't put any work in it.. we paid for an upgraded room to end up next to the service area where you could hear all the employees, when they were cleaning and doing laundry.. not bad for the price but don't expect something nice because it does need a lot of work.

Stayed 3 nights in Mar 2025

8/10 Good

pablo, middletown

Mar 5, 2025

Liked: Staff & service, property conditions & facilities

Stayed 5 nights in Feb 2025

4/10 Poor

Thomas, wimberley

Traveled with partner

Mar 5, 2025

Disliked: Cleanliness, property conditions & facilities

So-called “superior ocean view” was a filthy, paint spattered window, where you could see the ocean if you stood in the right place. Dirty, stained couch, cheap furniture, broken decor hastily slapped on the wall. Paint dripped on the shower door - would have taken a second to wipe it off, but this represents what could be a very nice hotel. The restaurant was a joke. Worst, stale food I’ve ever eaten in Mexico. A couple of the staff were friendly and helpful. Not a particularly expensive hotel for the Cancun strip, but I’m sure you can do better for the money.

Stayed 1 night in Mar 2025

4/10 Poor

Ramesh

Traveled with group

Mar 3, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was in an under maintained state. Paint and chunks of the building had fallen off. Our room didn’t have any outdoor seating. We swam up to the bar in the pool and found out you have to have payment on you instead of billing to our room. No one carries a wallet in their bathing suit. The ocean was beautiful. The proximity of the ocean to the hotel was ideal. The pool had some rust stains but was a nice shape and was fun to hang out

Stayed 1 night in Mar 2025