Cyan Cancun Resort & Spa

3.5 star property
On private beach with outdoor pool, near Iberostar Cancun Golf Course

Choose dates to view prices

Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free cabanas, pool umbrellas
Property video
Restaurant
Beach massages
Superior Suite, Balcony, Sea View | Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • El Rey Ruins
    ‪19 min walk‬
  • Iberostar Cancun Golf Course
    ‪2 min drive‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

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Room options

Deluxe Room, Sea View

8.0 out of 10
Very good
(57 reviews)
  • 344 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Studio Suite

7.8 out of 10
Good
(39 reviews)
  • 344 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Superior Suite, Sea View

8.2 out of 10
Very good
(19 reviews)
  • 452 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(34 reviews)
  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, Balcony, Sea View

  • 452 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, Cyan Cancun Resort & Spa is within a mile (2 km) of popular sights such as Iberostar Cancun Golf Course and Delfines Beach. This 3.5-star hotel has 155 guestrooms and offers conveniences like a restaurant, a private beach, and an outdoor pool.

What's nearby

  • El Rey Ruins - 19 min walk - 1.0 mile
  • Iberostar Cancun Golf Course - 2 min drive - 1.1 miles
  • Delfines Beach - 2 min drive - 1.6 miles
  • Aquaworld - 6 min drive - 4.2 miles
  • Ventura Park Cancun - 7 min drive - 4.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Km 19.5 - ‬12 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cyan Cancun Resort & Spa

On private beach with outdoor pool, near Iberostar Cancun Golf Course
Guests staying at Cyan Cancun Resort & Spa enjoy access to a private beach, an outdoor pool, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this beach hotel include express check-out, a terrace, and a garden.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and slippers. Other standard amenities include free local calls, safes, and ironing boards.
Recreational amenities at the hotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • Service fee: USD 2 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Is free cancellation available at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to see close to Cyan Cancun Resort & Spa ?

This hotel is situated in Zona Hotelera within a short 18-minute walk of Iberostar Cancun Golf Course and also 8 minutes on foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find La Isla Shopping Mall and Delfines Beach within a short drive.

Is there parking available at Cyan Cancun Resort & Spa ?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at Cyan Cancun Resort & Spa ?

Distinctive Spa is the hotel's full-service spa and services include beach massages.

Does Cyan Cancun Resort & Spa have a casino on the premises?

No, Cyan Cancun Resort & Spa doesn't have a casino.

Is there an indoor pool at Cyan Cancun Resort & Spa ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Cyan Cancun Resort & Spa ?

This beachfront hotel offers plenty of amenities for couples including a private beach, an outdoor pool, and a poolside bar.

Does Cyan Cancun Resort & Spa have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Cyan Cancun Resort & Spa feature a restaurant that includes a breakfast menu?

No, Cyan Cancun Resort & Spa doesn't have a restaurant that serves breakfast.

Does Cyan Cancun Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at Cyan Cancun Resort & Spa .

Does Cyan Cancun Resort & Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Cyan Cancun Resort & Spa ?

The closest major airport to Cyan Cancun Resort & Spa is Cancun Intl. Airport (CUN), which is 7.9 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Cyan Cancun Resort & Spa ?

Yes, some guestrooms at Cyan Cancun Resort & Spa offer a balcony and may feature sea views.

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 617 out of 1476 reviews
Rating 8 - Good. 364 out of 1476 reviews
Rating 6 - Okay. 206 out of 1476 reviews
Rating 4 - Poor. 135 out of 1476 reviews
Rating 2 - Terrible. 154 out of 1476 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Crystal

Traveled with family
Disliked: Amenities, property conditions & facilities
The food at the hotel sucks. Not worth the price. The pizza wasn’t hot and it looked like it was frozen kind. The grill chicken doesn’t come with a good portion size . The lasagna doesn’t taste like lasagna. The building looks like it needs to be painted. It needs to be remodeled. The pictures online are not the same from what you really see. The rooms have condensation on the floor from the ac unit. The front desk ladies are friendly I give them that. I wouldn’t recommend this hotel to anyone
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Elexis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Sashaann

Traveled with partner
Disliked: Amenities
The rooms were old looking and dirty, you can hear the wind blowing through the vents and they have no microwaves.
Stayed 1 night in Apr 2025

6/10 Okay

Keturah Rose

Liked: Cleanliness
Disliked: Amenities
It is not all inclusive! The drinks and food are all an extra charge! Overall we had an enjoyable time. Pool is nice and room was clean
Stayed 8 nights in Mar 2025

2/10 Terrible

Robert

Disliked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Place was terrible charge us for each towel we used even if it had sand in it bad service. Everybody was rude. Total waste of money. Don’t recommend this to nobody.
Stayed 8 nights in Mar 2025

2/10 Terrible

Miyah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Left early, scary loud , dirty .
Stayed 7 nights in Mar 2025

4/10 Poor

vanessa

Disliked: Staff & service, property conditions & facilities
Every one was friendly on the property, excluding one person. She worked front desk, and was the person who checked us in. I think her name was America.
Stayed 7 nights in Mar 2025

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it there.
Stayed 5 nights in Mar 2025

4/10 Poor

troy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yamileth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y rápida solución de problemas
Stayed 5 nights in Mar 2025

10/10 Excellent

Derek

It's a 3 star place but i give it 5 stars. It's an affordable place to stay. The beach, pool and restaurant are all great. The views from the room are great. It's a long ways from the clubs abs restaurants.
Stayed 3 nights in Mar 2025

8/10 Good

natalie

Traveled with family
Liked: Cleanliness, amenities
Beautiful view, water, pool. Nice rooms. Some disrepair around building (in elevators). Food and drinks were mediocre. Not much around street side except 2 good restaurants across street. Beach walkable, nice beds. Check in was chaotic and wouldn’t call us a taxi to airport, told us to cross busy 4 lanes of traffic with luggage to hail our own at 6:30am.
Stayed 1 night in Mar 2025

8/10 Good

Jeffery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 6 nights in Mar 2025

10/10 Excellent

Axl Alberto Cruz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service was good
Stayed 7 nights in Mar 2025

10/10 Excellent

Mikecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Florence

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, comfy bed, like the access to a fridge, balcony with a stunning view. The spa services were great! The cherry on the cake was the infinity pool & swim up bar. I would highly recommend this hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Rubie Anne Margarette

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel with some update needed

The building is nice. The place and the vibe is nice. The room is ok-ish Would have been nicer is the window doesnt look dirty and the sills are fixed and cleaned. Our washroom mirror needs a replacement badly. We only stayed for 1 night. We stayed closer to the airport for our 5 am fly back home. The sofa bed in our room badly needed a cleaning. Didnt want to sit in there. Really dirty. Over all, for a 1 night stay, its not that bad.
Stayed 1 night in Mar 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the wonderful customer service i received here. The views werw sweet, the food was good, and the price was right. I'll be back
Stayed 2 nights in Mar 2025

6/10 Okay

Elias

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the infinity pool and direct access to the beach. The staff were great. We had a wonderful couples massage. The onsite restaurant was good. No outside food or drinks are allowed. There are no ice machines. If you want ice, you have to go into the restaurant and ask for it. There was no microwave. Morning coffee is available in the lobby for a price. We asked for an iron and they brought it. The bathroom did not have towel bars or hooks to hang bath towels. Some rooms have small balconies. Ours did not have a balcony.
Stayed 7 nights in Mar 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing. Location Amazing. Had everything we needed for a nice week of sun and relaxation.
Stayed 7 nights in Mar 2025

6/10 Okay

Beyonce america

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
nice hotel /staff was nice but at check out i was accused of stealing hand soap ? why would i want their hand soap , i felt like i was getting gaslight lol besides that everything was good !
Stayed 5 nights in Mar 2025

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great always hot water in the shower. Comfy bed. TV hard to figure out but all streaming so we watched my YouTube. Bus to Coco Bongo area is every 5 minutes or more for a dollar. Taxi is expensive - try UBER or bus.
Stayed 10 nights in Mar 2025