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Cyan Cancun Resort & Spa

3.5 star property
On private beach with outdoor pool, near Iberostar Cancun Golf Course

Choose dates to view prices

Photo gallery for Cyan Cancun Resort & Spa

Poolside bar
Property video
Beach massages
Outdoor pool, free cabanas, pool umbrellas
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪14 min walk‬
  • Place, El Rey Ruins
    ‪19 min walk‬
  • Place, Delfines Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, Sea View

8.0 out of 10
Very good
(63 reviews)
  • 344 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(36 reviews)
  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Sea View

Superior Suite, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, Sea View

8.0 out of 10
Very good
(21 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, Balcony, Sea View

  • 452 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

8.0 out of 10
Very good
(51 reviews)
  • 344 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Cyan Cancun Resort & Spa is within a mile (2 km) of other popular sights such as Iberostar Cancun Golf Course. This 3.5-star hotel has 155 guestrooms and offers conveniences like a restaurant, a private beach, and an outdoor pool.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 14 min walk - 0.8 miles
  • El Rey Ruins - 19 min walk - 1.0 mile
  • El Rey Ruins Trailhead - 19 min walk - 1.0 mile
  • Delfines Beach - 3 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Royal Solaris Cancun - ‬4 min walk
  • ‪Marco Polo Restaurante - ‬5 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Azvl - ‬4 min walk
  • ‪Restaurant Las Fuentes - ‬5 min walk

About this property

Cyan Cancun Resort & Spa

On private beach with outdoor pool, near Iberostar Cancun Golf Course
Guests staying at Cyan Cancun Resort & Spa enjoy access to a private beach, an outdoor pool, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Other amenities at this beach hotel include express check-out, a terrace, and a garden.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and slippers. Other standard amenities include free local calls, safes, and ironing boards.
Recreational amenities at the hotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.

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7.2 out of 10, Good, 1,004 reviews
$91 nightly
The price is $115
Jan 10 - Jan 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • Service fee: USD 2 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Is free cancellation available at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to see close to Cyan Cancun Resort & Spa ?

This hotel is situated in Zona Hotelera within a short 8-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and also 18 minutes on foot from Iberostar Cancun Golf Course. You'll also find La Isla Shopping Mall and Delfines Beach within a short drive.

Is there parking available at Cyan Cancun Resort & Spa ?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Cyan Cancun Resort & Spa ?

Distinctive Spa is the hotel's full-service spa and services include beach massages.

Does Cyan Cancun Resort & Spa have a casino on the premises?

No, Cyan Cancun Resort & Spa doesn't have a casino.

Is there an indoor pool at Cyan Cancun Resort & Spa ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Cyan Cancun Resort & Spa ?

This beachfront hotel offers plenty of amenities for couples including a private beach, an outdoor pool, and a poolside bar.

Does Cyan Cancun Resort & Spa have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Cyan Cancun Resort & Spa feature a restaurant that includes a breakfast menu?

No, Cyan Cancun Resort & Spa doesn't have a restaurant that serves breakfast.

Does Cyan Cancun Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at Cyan Cancun Resort & Spa though service animals are welcome.

Does Cyan Cancun Resort & Spa have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Cyan Cancun Resort & Spa ?

The closest major airport to Cyan Cancun Resort & Spa is Cancun Intl. Airport (CUN), which is 7.9 mi away (12 minutes by car).

Can I book a room with a balcony at Cyan Cancun Resort & Spa ?

Yes, some guestrooms at Cyan Cancun Resort & Spa offer a balcony and may feature sea views.

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 722 out of 1710 reviews
Rating 8 - Good. 410 out of 1710 reviews
Rating 6 - Okay. 239 out of 1710 reviews
Rating 4 - Poor. 146 out of 1710 reviews
Rating 2 - Terrible. 193 out of 1710 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sara Lon

Disliked: Property conditions & facilities
Room was okay. Staff was excellent! Food was better than any 5 star resort I frequent 3-4 times a year.
Stayed 4 nights in Dec 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and on the first floor.
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and beach is right there nice shallow entry clean water awesome
Stayed 10 nights in Sep 2025

10/10 Excellent

Mohad Murtaza

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing!!!!
Stayed 7 nights in Sep 2025

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Sookdaye, South Oropouche

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was truly a wonderful experience. The staff made us feel so comfortable and truly cared for us, which made everything even more special.
Stayed 7 nights in Sep 2025

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I stay here. And I will be staying again.
Stayed 2 nights in Sep 2025

6/10 Okay

bulent

Stayed 1 night in Sep 2025

10/10 Excellent

WILMER JOEL RAMOS

Stayed 3 nights in Jul 2025

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, amenities
Ok, yo estuve en el hotel para descansar y por el precio todo estuvo perfecto. El hotel no es el mas nuevo de cancun, pero esta limpio, acogedor, gran alberca, mejor restaurant y esta a unos pasos de la playa, a diferencia de los grandes resorts que tienes que atravesar todo el complejo para llegar a la playa Como dije el hotel cumple las expectativas, pero como dije no es el mas nuevo de cancun, necesita varios trabajos de remodelacion so las fotos probablemente no vayan a tener el.mejor fondo,pero para mi eso fue de menor importancia El servicio del.personal es tan calido como lo es la.mayoria de la gente en cancun, servicial y amable El desayuno que incluye el cuarto no es buffet, y esta muy limitado, si van almorzar mas que fruta y cafe no lo agregen, La comida del resturant es muy rica, no hay gran variedad pero lo que tienen esta muy bien, aparte el hotel tiene dos restuarantes solo al cruzar la calle del hotel, km 19 esta muy bien solo que solo aceptan efectivo pero los desayuno estan muy completos. El otro restaurant es Navios y es genial!!!!! Delicioso y con un menu de primer mundo!!! Puede parecer mas caro, pero para la calidad que te ofrecen esta muy bien Tambien tienes un oxxo cruzando la calle, y es muuuy conveniente El spa del hotel lo use todos los dias que estuve ahi, muy recomendado
Stayed 4 nights in Sep 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible 😲
Stayed 4 nights in Sep 2025

8/10 Good

Celia

Stayed 3 nights in Sep 2025

8/10 Good

Suzie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be 5 stars but the wifi was spotty in the rooms and around the property. Other than that, it was great staying here! Good staff, wonderful food, nice pool with ocean view and attentive staff!!!
Stayed 4 nights in Sep 2025

6/10 Okay

Diashenna

Stayed 3 nights in Sep 2025

6/10 Okay

Crystal

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived 30 before check in, we waited till 3:00 finally got in to our room, (it was the wrong room) requested to be moved then they said no. 15 minutes later they moved us to the 6th floor, room was okay, but I was most definitely NOT ABLE TO SLEEP since it’s right next to the road, next day asked if I can please be moved, the said no, so I then proceeded to call Expedia so that you guys can help me, the front receptionist called me and said “okay yes we can changed you rooms” I thanked her walked up to the “new room” only to leave it crying because the room was so disgusting dirty & hot. I went back downstairs upset & crying because I feel like they did that on purpose, the entire side was empty and they decided to give me the ugliest hottest room & didn’t even care to apologize or offer anything else! Most definitely not recommending this place ever!
Stayed 6 nights in Sep 2025

4/10 Poor

Mayra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given the wrong room upon arrival. I paid for a room with a king sized bed and was given two full sized beds instead. When I was told to come the next day, the staff had a terrible attitude with me and were extremely unfriendly. When I finally got to my room, it looked nothing like the pictures. The whole room was filthy and full of stains on all the furniture. The entire building is old and needs a lot of maintenance. The elevators were rusty and felt unsafe to be in. Overall I had a terrible experience at this establishment and will not be coming again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Boyd

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views. Good staff.
Stayed 7 nights in Sep 2025

4/10 Poor

Thalia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink in the bathroom gets clogged easily, water drain is slow. Shower area does not have a door that closes, and the bathroom floor gets flooded with water and you have to keep putting towels on the floor after shower to keep the floor dry. Toilet also takes a while to flush, i also heard the other customers complaining about the same thing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marisol, Chicago

Stayed 5 nights in Sep 2025

10/10 Excellent

Barber

Liked: Cleanliness, staff & service
Location great
Stayed 3 nights in Sep 2025

2/10 Terrible

Pietro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of noise in bathroom. Hotel was empty and manager would not change the room even tho the hotel was empty
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
It had an outstanding view and my room was breathtaking. Would definitely go back the people where quick to help.
Stayed 3 nights in Sep 2025

10/10 Excellent

vikramjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay with a nice pool and vast view of sea
Stayed 9 nights in Sep 2025

6/10 Okay

Valentin

Traveled with partner
Liked: Property conditions & facilities
Property had limited dining option and menu. Property seemed too small. One pool with no other option. Like the easy access to the beach. Bartender at the pool was the best.
Stayed 1 night in Sep 2025

6/10 Okay

Mitch

Disliked: Cleanliness, property conditions & facilities, room comfort

Great location, old room

The hotel has a great view, swimming pool, and beach access. The room was outdated, the front lock didn’t work well, and the AC was not cool enough.
Stayed 1 night in Sep 2025

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