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Cyan Cancun Resort & Spa

Property class: 3.5

Choose dates to view prices

Photo gallery for Cyan Cancun Resort & Spa

A resort pool with a beach view, a covered seating area, and a building with multiple balconies.
Property video
A modern hotel room with a large bed, a TV, a desk, and a view of the ocean.
A bar area with a variety of liquor bottles, a coffee machine, and neatly arranged glasses.
A dining table with a bowl of soup, a glass of green drink, and a cup of coffee. The table is set for two, with a view of the beach and ocean through large windows.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi

Explore the area

View in a map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪14 min walk‬
  • Place, Delfines Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, Sea View

A modern bedroom with a bed, a sofa, a TV, and a mirror.

Deluxe Room, Sea View

8.0 out of 10
Very good
(88 reviews)
  • Sea view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room, Sea View

A hotel room with a bed, a sofa, a nightstand, and a wardrobe.

Deluxe Quadruple Room, Sea View

7.4 out of 10
Good
(53 reviews)
  • Sea view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Suite, Sea View

A modern bathroom with a large bathtub, a window with a view of the ocean, and a curtain.

Superior Suite, Sea View

7.6 out of 10
Good
(38 reviews)
  • Sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, Balcony, Sea View

A hotel room with a large bed, a flat-screen TV, a desk, and a window with a view of the sea.

Superior Suite, Balcony, Sea View

  • Sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite

A modern hotel room with a bed, a sofa, a glass table with water bottles, a TV, and a view of the sea.

Studio Suite

7.6 out of 10
Good
(87 reviews)
  • Lagoon view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Bed in dormitory DELUXE SEA VIEW

  • Sleeps 1
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

Bed in dormitory LAGOON VIEW

  • Sleeps 1
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Cyan Cancun Resort & Spa is within a mile (2 km) of other popular sights such as Delfines Beach. This 3.5-star hotel has 155 guestrooms and offers conveniences like a restaurant, a private beach, and an outdoor pool.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 14 min walk - 0.8 miles
  • El Rey Ruins - 19 min walk - 1.0 mile
  • El Rey Ruins Trailhead - 19 min walk - 1.0 mile
  • Delfines Beach - 3 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Azvl - ‬4 min walk
  • ‪Restaurant Las Fuentes - ‬5 min walk
  • ‪Hakka - ‬4 min walk

About this property

Cyan Cancun Resort & Spa

Guests staying at Cyan Cancun Resort & Spa enjoy access to a private beach, an outdoor pool, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Other amenities at this beach hotel include express check-out, a terrace, and a garden.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and slippers. Other standard amenities include free local calls, safes, and ironing boards.
Recreational amenities at the hotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.

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  • On private beach
  • Pool
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • Service fee: USD 2 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.
Property Registration Number 005-007-001720/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Is free cancellation available at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Cyan Cancun Resort & Spa ?

As of Aug 30, 2026, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on Aug 31, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Cyan Cancun Resort & Spa ?

This hotel is situated in Zona Hotelera within a short 8-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and also 18 minutes on foot from Iberostar Cancun Golf Course. You'll also find Delfines Beach and Riviera Cancun Golf Resort within a short drive.

Is parking available on site at Cyan Cancun Resort & Spa ?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at Cyan Cancun Resort & Spa ?

Distinctive Spa is the hotel's full-service spa and services include beach massages.

Does Cyan Cancun Resort & Spa have a casino on the premises?

No, Cyan Cancun Resort & Spa doesn't have a casino.

Is there an indoor pool at Cyan Cancun Resort & Spa ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Cyan Cancun Resort & Spa ?

This beachfront hotel offers many amenities for couples such as a private beach and a restaurant with some guestrooms featuring a private indoor hot tub.

Does Cyan Cancun Resort & Spa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Cyan Cancun Resort & Spa feature a restaurant that includes a breakfast menu?

No, Cyan Cancun Resort & Spa doesn't have a restaurant that serves breakfast.

Does Cyan Cancun Resort & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Cyan Cancun Resort & Spa .

Does Cyan Cancun Resort & Spa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Cyan Cancun Resort & Spa ?

The closest major airport to Cyan Cancun Resort & Spa is Cancun Intl. Airport (CUN), which is 7.9 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Cyan Cancun Resort & Spa ?

Yes, some guestrooms at Cyan Cancun Resort & Spa offer a balcony and may feature sea views.

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 916 out of 2236 reviews
Rating 8 - Good. 486 out of 2236 reviews
Rating 6 - Okay. 370 out of 2236 reviews
Rating 4 - Poor. 193 out of 2236 reviews
Rating 2 - Terrible. 271 out of 2236 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool really beautyful and friendly staff save place to be and enjoy a vacation
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

John Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended if you're looking for an affordable place to stay on a mini getaway.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Md Amdadul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and pool are clean also Staff are so nice
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities
Hotel needs a little love but over all great staff and food.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities
Easy access to amenities, friendly staff, restaurants nearby.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

antonette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just the most beautiful place.5 times staying there the pools were fantastic
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! The staff were great and the location and on-site amenities are awesome. Highly recommend booking a massage to relax. Booking tours on-site is also very convenient. I really enjoyed the experience and will definitely be back.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, friendly staff and personally I enjoy that they sell tours right there at the hotel and flexible in their tour prices.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious room, very friendly hotel staff, and nice outdoor pool. Overall had a pleasant experience
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

tamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Naudea Seleste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean & staff was attentive and enjoyed my stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and beautiful pools and access to beach !!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

ANISH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful view from room & the beach is also there by hotel. Loved it
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to all the staff specially to the bartenders girls u are amazing thank you
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Hidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean and the staff was Awesome!!! 😊❤️
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Martinique Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, room overlooked beach
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jose jayro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 👌
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Nedzad

Liked: Cleanliness, staff & service, amenities
The property has good beach side. Everything was handy on the property . Restaurant serves 3 meals which is good if you are hungry any time. Stuff will put lotion for you ,if you travel single 😉 Over all good time in this resort.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in May 2026
Verified review

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location. Right on the beach front.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Alexandra Jennifer Rubio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect 👌
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to stay at. I enjoyed my time here and walking to downtown. Breakfast was always delicious and the beach access was just steps away. High recommend
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

sharra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were polite and hard working. Very friendly atmosphere, beautiful coastline and clean. Marianna was an excellent server in the restaurant for meals. Downside, the building is aged and needs care.
Stayed 1 night in May 2026