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Located in Downtown Cancun within a 5-minute walk of Séptimo Día Adventist Church, Hotel Hacienda de Castilla is within a 15-minute stroll of Mercado 23. This 43-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Located centrally in Cancun, it's also near La Sagrada Familia Parish and Benito Juarez Municipal Building.

Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start your day off with breakfast, available for a fee.

Rooms

All 43 air-conditioned accommodations feature separate bedrooms. 32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other standard amenities include free local calls and desks.

Property features

At Hotel Hacienda de Castilla, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for MXN 1000 per room roundtrip. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and express check-in.

Highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Hotel Amenities

Hotel Amenities

Hotel Hacienda de Castilla features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. This Cancun hotel also offers tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

Hotel Hacienda de Castilla has designated areas for smoking.

  • Total number of rooms - 43 
  • Number of buildings/towers - 2 
  • Free WiFi 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Number of floors - 3 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Express check-in 
  • Express check-out 
  • Designated smoking areas 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • One meeting room 
  • Multilingual staff 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free self parking 
  • 24-hour business center 
  • Children's pool 
  • Outdoor pool 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Free WiFi 
  • Premium TV channels 
  • Air conditioning 
  • Phone 
  • Free local calls 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Desk 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Room service (limited hours) 
  • Down comforter 
  • Separate bedroom 
  • LED TV 

Where to Eat

La Hija de Villa - This restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site.

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets allowed for an extra charge of MXN 100 per pet, per night
  • 2 per room (up to 20 kg)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: MXN 55 per person (approximately)
  • Airport shuttle fee: MXN 1000 per room (roundtrip)
  • Pet fee: MXN 100 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hacienda de Castilla
  • Hacienda de Castilla Cancun
  • Hotel Hacienda de Castilla
  • Hotel Hacienda de Castilla Cancun

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.


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