Hotel Hacienda de Castilla

3.0 star property
Hotel with an outdoor pool, near Ultramar Ferry Puerto Juárez

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Photo gallery for Hotel Hacienda de Castilla

Outdoor pool, sun loungers
Lobby
Interior
Property amenity
Standard Room, 2 Double Beds | 1 bedroom, down comforters, desk, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Pool
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Calle 17, Sm. 64, Mza. 23, Lotes 9 al 14, Cancun, QROO, 77524
  • Place, Plaza 28
    ‪3 min drive‬
  • Place, Puerto Cancun Marina Town Center
    ‪4 min drive‬
  • Place, Ultramar Ferry Puerto Juárez
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Room Standard

  • 172 sq ft
  • Sleeps 4

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(21 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • 172 sq ft
  • Sleeps 4

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About the neighborhood

Cancun

Located in Downtown Cancun within a 5-minute walk of Séptimo Día Adventist Church, Hotel Hacienda de Castilla is within a 15-minute stroll of Mercado 23. This 43-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Las Palapas Park - 18 min walk - 1.0 mile
  • Plaza 28 - 3 min drive - 1.4 miles
  • Plaza Las Americas - 4 min drive - 2.0 miles
  • Puerto Cancun Marina Town Center - 4 min drive - 1.8 miles
  • Ultramar Ferry Puerto Juárez - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Tacos Beef - ‬10 min walk
  • ‪taqueria bonampak - ‬7 min walk
  • ‪La Casa De Las Mayoras - ‬9 min walk
  • ‪Domino's Pizza - ‬8 min walk
  • ‪Pollos y Costillas "El Güero - ‬11 min walk

About this property

Hotel Hacienda de Castilla

Hotel with an outdoor pool, near Ultramar Ferry Puerto Juárez
At Hotel Hacienda de Castilla, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of limited parking, along with an airport shuttle (available 24 hours) for MXN 1000 per room one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a meeting room, a library, and express check-out.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Free local calls and desks are other standard amenities.
An outdoor pool and a children's pool are on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 170 for adults and MXN 130 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Hija de Villa

Things to do

  • Billiards/pool table
  • Children's pool
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 250
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 100 per pet, per night
  • 2 total (44 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 130 for children
  • Airport shuttle fee: MXN 1000 per room (one-way)
  • Pet fee: MXN 100 per pet, per night
  • Early check-in fee: MXN 250 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hacienda de Castilla
Hacienda de Castilla Cancun
Hotel Hacienda de Castilla
Hotel Hacienda de Castilla Cancun
Hotel Hacienda Castilla Cancun
Hotel Hacienda Castilla
Hacienda Castilla Cancun
Hacienda Castilla
Hacienda De Castilla Cancun
Hotel Hacienda de Castilla Hotel
Hotel Hacienda de Castilla Cancun
Hotel Hacienda de Castilla Hotel Cancun

Frequently asked questions

What can I see within easy reach of Hotel Hacienda de Castilla?

This hotel is situated in Downtown Cancun within a short 13-minute walk of Mercado 23. You'll also find Ultramar Ferry Puerto Juárez and Puerto Cancun Marina Town Center within a short drive.

Will I be able to park at Hotel Hacienda de Castilla?

Yes, though parking is limited.

Does Hotel Hacienda de Castilla have a casino at the property?

No, Hotel Hacienda de Castilla doesn't have a casino.

Will I find an indoor pool at Hotel Hacienda de Castilla?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Hacienda de Castilla?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Hacienda de Castilla?

No, this hotel doesn't have a spa tub.

Does Hotel Hacienda de Castilla have a restaurant with a breakfast menu?

Yes, Hotel Hacienda de Castilla serves a full breakfast for a surcharge each morning at La Hija de Villa.

Will Hotel Hacienda de Castilla allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Hacienda de Castilla for a fee of MXN 100 per pet, per night.

Are there connecting rooms at Hotel Hacienda de Castilla?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Hacienda de Castilla?

The closest major airport to Hotel Hacienda de Castilla is Cancun Intl. Airport (CUN), which is 12.1 mi away (23 minutes by car).

Are there rooms with balconies at Hotel Hacienda de Castilla?

No, there aren't any guestrooms with balconies at Hotel Hacienda de Castilla.