The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course

Choose dates to view prices

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Creator video
Exterior
Sian Kaan Master Suite | Free minibar, in-room safe, blackout drapes, iron/ironing board
20 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪1 min walk‬
  • Place, Aquaworld
    ‪10 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

Pyramid Ocean Front Room

  • Sleeps 2

Pyramid Ocean View King Room

  • Sleeps 2

Pyramid Sunset View King Room

  • Sleeps 2

Pyramid Standard

7.0 out of 10
Good
(43 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Pyramid Ocean Front

7.0 out of 10
Good
(32 reviews)
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite Pyramid Master

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Pyramid Junior

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Sian Kaan Master Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Sian Kaan Beach Front

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Pyramid Junior Suite

  • Sleeps 2

Pyramid Standard Room

  • Sleeps 3

Pyramid Master Suite

  • Sleeps 2

Sian Kaan Beach Front

  • Sleeps 2

Sian Kaan Master Suite

  • Sleeps 2

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, The Pyramid Cancun By Oasis - All Inclusive is within 2 miles (3 km) of other popular sights such as Delfines Beach. This 320-room, 4-star property has a full-service spa, a casino, and 20 restaurants.

What's nearby

  • Oasis Arena - 1 min walk - 0.0 miles
  • Maya Museum of Cancun - 9 min walk - 0.5 miles
  • Aquaworld - 10 min walk - 0.5 miles
  • Iberostar Cancun Golf Course - 13 min walk - 0.7 miles
  • Delfines Beach - 3 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Tatish Restaurant - ‬4 min walk
  • ‪Bahia Rodizzio - ‬9 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Piña Colada - ‬10 min walk
  • ‪La Placita - ‬2 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course
Guests of The Pyramid Cancun By Oasis - All Inclusive have access to a full-service spa, a casino, and karaoke. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive property include an outdoor pool, a gym, and a steam room.
50-inch flat-screen TVs offer entertainment. Bathrooms have hair dryers and bathrobes. Other standard amenities include free minibar items, iPod docks, and coffee makers. Housekeeping is available on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 15 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafes
  • 20 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.60 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

Are there all-inclusive rate plans at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of Jan 10, 2026, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on Jan 11, 2026 start from $341.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do close to The Pyramid Cancun By Oasis - All Inclusive?

This property is situated in Zona Hotelera, just steps from Oasis Arena and San Miguelito, and within a short walk of Iberostar Cancun Golf Course. You'll also find La Isla Shopping Mall and Hotel Zone Beaches within a short drive.

Is there parking available at The Pyramid Cancun By Oasis - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at The Pyramid Cancun By Oasis - All Inclusive?

Sensoria Spa is the property's spa and services include sports massages, hot stone massages, body wraps, and hydrotherapy.

Does The Pyramid Cancun By Oasis - All Inclusive have a casino?

Yes, The Pyramid Cancun By Oasis - All Inclusive has a casino that's 538 square feet and includes 4 gaming tables, 6 slot machines, and a VIP room.

Will I find an indoor pool at The Pyramid Cancun By Oasis - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at The Pyramid Cancun By Oasis - All Inclusive?

This beachfront all-inclusive property offers many amenities for couples such as 2 beach bars and an outdoor pool with some guestrooms featuring private pools.

Does The Pyramid Cancun By Oasis - All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does The Pyramid Cancun By Oasis - All Inclusive have a restaurant with a breakfast menu?

Yes, The Pyramid Cancun By Oasis - All Inclusive has 20 restaurants, and serves free buffet breakfast each morning.

Will The Pyramid Cancun By Oasis - All Inclusive allow pets to stay for free?

No, pets aren't allowed at The Pyramid Cancun By Oasis - All Inclusive.

Does The Pyramid Cancun By Oasis - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to The Pyramid Cancun By Oasis - All Inclusive?

The closest major airport to The Pyramid Cancun By Oasis - All Inclusive is Cancun Intl. Airport (CUN), which is 10.5 mi away (17 minutes by car).

Are there rooms with balconies at The Pyramid Cancun By Oasis - All Inclusive?

Yes, some guestrooms at The Pyramid Cancun By Oasis - All Inclusive offer a furnished balcony and may feature ocean views.

Does The Pyramid Cancun By Oasis - All Inclusive have a wedding venue?

There are wedding services available at The Pyramid Cancun By Oasis - All Inclusive if that's in your vacation plans.

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 614 out of 1609 reviews
Rating 8 - Good. 331 out of 1609 reviews
Rating 6 - Okay. 258 out of 1609 reviews
Rating 4 - Poor. 166 out of 1609 reviews
Rating 2 - Terrible. 240 out of 1609 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tung

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2025

6/10 Okay

Amer

Traveled with family and small children
Liked: Cleanliness, amenities
I loved the food, loved the staff. Entertainment was good. Rooms were outdated and staff gave me two rooms on opposite ends of the hotel so our family was split apart and we have little kids. I even called them as soon as I made a reservation and requested rooms to be next to each other. Concrete around the pool is eroded and impossible to walk on without shoes.
Stayed 6 nights in Nov 2025

6/10 Okay

Sean Paul

Stayed 4 nights in Oct 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Aug 2025

6/10 Okay

Raquel M

Traveled with family and small children, Traveled with partner
Disliked: Staff & service, property conditions & facilities
********I went for a wedding, MY WEDDING. I liked the atmosphere and entertainment but I did not like how we were not able to properly dine not one night because it was impossible to set a reservation with more than 2 guests. I did not like that my whole wedding day was ruined because we did not go for plan B because they only gave us until 11 am that day to choose, even though at that time it was sunny and Didn’t appear that we were going to get a tropical storm! I was upset that the hotel could not figure out where to place us and we were all out in the rain with thunder and lightning (because it was an outside wedding) . They finally gave us a meeting room and did not refund anything that wasn’t used because of the storm including DJ for the first few hours , lit up dance floor and they did not extend our time for atleast another hour due to the inconvenience, they cut us off right at the time they gave us with Dj basically playing for one hour! They refused to refund us and actually tried to make us pay for a chair that broken because of the rain. So they couldn’t refund us but want us to refund a chair that was already probably damaged prior to even getting to us ! I am very dissatisfied with hotel and will never be staying there again! It is beautiful when you go in due to vines and greenery but DEFINITELY NOT WORTH IT! They also give you a hard time with certain wrist bands $$ . We are frequent Cancun visitors but this is one is definitely out of our hotel picks now!
Stayed 3 nights in Oct 2025

2/10 Terrible

Yazan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
😒
Stayed 3 nights in Oct 2025

2/10 Terrible

sharlette

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

VERY Bad Sian Ka'an Master Suite experience

The first night, the ocean was NOT visible; it was a view of a roof and a distant lagoon. We didn't have a spa/jacuzzi on balcony as we paid for. We were only there for 2 nights for a special anniversary celebration. I wanted my partner to experience the Sian Kaan Master suite to it's fullest. But it didn't work as a first impression. The HVAC had a really bad leak in our bedroom so we had towels all over the floor which saturated the beautiful rose petals I thew down that led to the bed. There was no jacuzzi on the balcony and it was a very small balcony. Lastly our tub did NOT drain so we showered with our feet/ankles remaining in the dirty water that would not drain away. Lastly, there was a male urinal in one bathroom that reeked of urine and I gagged every time I went to that restroom. So I had to resort to using the one in the living room at all times. :( Also, ALL the Si'an Kaan inclusive restraurants were booked and we didn't get the ANY of the ones that we wanted to experience until the last night, they booked us for Careyes, but we were no longer in the positive energy after the aweful first night stay. They finally exchanged our room and we were able to experience what we booked for only 5hrs of daylight. VERY sad.
Stayed 2 nights in Oct 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 8 nights in Sep 2025

10/10 Excellent

Hassan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ocean view
Stayed 5 nights in Sep 2025

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had an excellent experience. The staff was friendly and the outdoor areas — pool, restaurants, and common spaces — were beautiful and well maintained. However, the interior felt a bit old and in need of maintenance. Some areas smelled slightly of humidity, and when it rained, water came into the hallways. There were quite a few mosquitoes, and many indoor areas, including the casino and some restaurants, had no air conditioning, making them hot and uncomfortable. Still, the service, food, and outdoor atmosphere were great, and I’d stay again if these issues were improved.
Stayed 7 nights in Sep 2025

10/10 Excellent

Yudy Astrid García, Roundlake

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Sep 2025

6/10 Okay

Hessam

Stayed 7 nights in Sep 2025

8/10 Good

Yuriana

Liked: Cleanliness, property conditions & facilities
Staff was a hit and miss. Some where very attentive, some very rude
Stayed 2 nights in Sep 2025

2/10 Terrible

Farbod

Disliked: Staff & service, property conditions & facilities
The building was very old. One specific manager was very rude. They're very slow.
Stayed 7 nights in Sep 2025

10/10 Excellent

Eric

Stayed 4 nights in Sep 2025

8/10 Good

Ana

Traveled with family
Disliked: Staff & service
The property is really nice , there is a lot of construction going on. I didn’t like that most pools did not have steps to get out of , so you had to jump out and scrape your knees. The buffets were okay, but the dine in restaurant were very good. I liked that you can get food by the pools. The gelato and coffee were my favorite. I didn’t like that they didn’t have a night club to go dance. Staff are pretty rude , they do not greet you at all they have no manners. For a “Tourist” area , there was a lot of locals. Nothing fancy about the rooms they are standard. The views are great. I’m not sure if it has to do with the season but the beach was flagged red so not safe. I had a great time but would not stay here again.
Stayed 5 nights in Sep 2025

4/10 Poor

rida

Traveled with family and small children
Disliked: Staff & service, amenities
Power went out and they did have a generator.
Stayed 3 nights in Sep 2025

4/10 Poor

Farhang Alizadeh

Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is a horrible place to go and the staff are so rude. They call this place all inclusive but everything is for extra charge. There was even power outage for few hours on one day of our stay which was unbelievable
Stayed 9 nights in Sep 2025

10/10 Excellent

Thomas

Stayed 3 nights in Sep 2025

10/10 Excellent

katherine jane

Liked: Cleanliness, staff & service, property conditions & facilities
Best ever. Above and beyond all expectations. Food at the buffet sucks. Grounds are imaculate. Lots of good entertainment and fine dining restaurants that have a dress code so bring your nice clothes. Cabanas rent for $45 a day and come with a waiter. Drinks.... seem watered down cuz the ice melts so fast. The outside bars alcohol is as warm as it is outside temperture so you're not gonna get ice cold drink. It's all inclusive but these people work hard to serve you. Tipping is appropriate. The fine dining restaurants you're going to want to bring $5's for lunch, $10's for dinner and $1's for drinks. I wouldn't give it if they didn't earn it. Dinner reservations for the whole week can be made the first day you're there and they do get booked days in advance. I was there 7 nights and couldn't get into the black hole. Room service menu has few options and no alcohol. Seems like you can't get a drink anywhere before noon. No breakfast memosas. Disappointed menudo wasnt served at the buffet or anywhere, not even on Sunday. Back to the alcohol... bring an insulated bottle to keep your drink cold and they'll mix it in there for
Stayed 7 nights in Sep 2025

4/10 Poor

john

Traveled with family
Disliked: Staff & service
Off season but the app never worked to make reservations and the only alcohol they have is the low quality plastic bottle liver damage drinks. Went before and they used to have at least mid grade now it was nothing but stuff that gives you hangovers and makes you sick.
Stayed 1 night in Sep 2025

2/10 Terrible

Nadia

Stayed 7 nights in Sep 2025

6/10 Okay

Eric

Liked: Cleanliness
Stayed 5 nights in Sep 2025

8/10 Good

Dianara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not the cleanest. Ocean view was amazing and beautiful- Definitely worth paying for it. Staff was nice and accommodating.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeri

Traveled with partner, Traveled with family
Clean & you. Guys are very professional
Stayed 3 nights in Sep 2025