The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course

Choose dates to view prices

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Exterior
View from room
Building design
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Room service
  • Spa

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪10 min walk‬
  • Aquaworld
    ‪10 min walk‬
  • Delfines Beach
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

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Room options

Suite Pyramid Master

  • Sleeps 2
  • 1 King Bed

Suite Pyramid Junior

  • Sleeps 2
  • 1 King Bed

Pyramid Standard

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Pyramid Ocean Front

  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Sian Kaan Standard

  • Sleeps 2
  • 1 King Bed

Sian Kaan Master Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, The Pyramid Cancun By Oasis - All Inclusive is within 2 miles (3 km) of other popular sights such as Delfines Beach. This 320-room, 4-star property has a full-service spa, a casino, and 13 restaurants.

What's nearby

  • Maya Museum of Cancun - 8 min walk - 0.5 miles
  • Iberostar Cancun Golf Course - 10 min walk - 0.6 miles
  • Aquaworld - 10 min walk - 0.6 miles
  • La Isla Shopping Mall - 5 min drive - 2.6 miles
  • Delfines Beach - 5 min drive - 2.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬9 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course
Guests of The Pyramid Cancun By Oasis - All Inclusive have access to a full-service spa, a casino, and karaoke. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include an outdoor pool, a gym, and a steam room.
50-inch flat-screen TVs offer entertainment. Bathrooms have hair dryers and bathrobes. Other standard amenities include free minibar items, iPod docks, and coffee makers. Housekeeping is available on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • 13 bars/lounges
  • 13 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.02 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

Are there all-inclusive rate plans at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on May 8, 2025 start from $263.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do close to The Pyramid Cancun By Oasis - All Inclusive?

This property is situated in Zona Hotelera, just steps from Oasis Arena and San Miguelito, and within a short walk of Iberostar Cancun Golf Course. You'll also find La Isla Shopping Mall and El Rey Ruins within a short drive.

Is there parking available at The Pyramid Cancun By Oasis - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at The Pyramid Cancun By Oasis - All Inclusive?

Sensoria Spa is the property's spa and services include Swedish massages, hot stone massages, aromatherapy, and hydrotherapy.

Does The Pyramid Cancun By Oasis - All Inclusive have a casino?

Yes, The Pyramid Cancun By Oasis - All Inclusive has a casino that's 538 square feet and includes 4 gaming tables, 6 slot machines, and a VIP room.

Will I find an indoor pool at The Pyramid Cancun By Oasis - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at The Pyramid Cancun By Oasis - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 beach bars, an outdoor pool, and 13 restaurants.

Does The Pyramid Cancun By Oasis - All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does The Pyramid Cancun By Oasis - All Inclusive have a restaurant with a breakfast menu?

Yes, The Pyramid Cancun By Oasis - All Inclusive has 13 restaurants, and serves breakfast for a surcharge.

Will The Pyramid Cancun By Oasis - All Inclusive allow pets to stay for free?

No, pets aren't allowed at The Pyramid Cancun By Oasis - All Inclusive.

Does The Pyramid Cancun By Oasis - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to The Pyramid Cancun By Oasis - All Inclusive?

The closest major airport to The Pyramid Cancun By Oasis - All Inclusive is Cancun Intl. Airport (CUN), which is 10.5 mi away (17 minutes by car).

Can I book a room with a balcony at The Pyramid Cancun By Oasis - All Inclusive?

Yes, some guestrooms at The Pyramid Cancun By Oasis - All Inclusive offer a balcony and may feature ocean views.

Does The Pyramid Cancun By Oasis - All Inclusive have a wedding venue?

There are wedding services available at The Pyramid Cancun By Oasis - All Inclusive if that's in your vacation plans.

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 441 out of 1236 reviews
Rating 8 - Good. 278 out of 1236 reviews
Rating 6 - Okay. 201 out of 1236 reviews
Rating 4 - Poor. 132 out of 1236 reviews
Rating 2 - Terrible. 184 out of 1236 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

shirley, Los Angeles

Traveled with family
Disliked: Amenities, property conditions & facilities
Not the place to be during spring break
Stayed 3 nights in Mar 2025

2/10 Terrible

Quiana

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff in the hotel were very rude . They did not help me do anything or Try to help me where to go the men at the front desk where extremely rude .
Stayed 3 nights in Jan 2025

8/10 Good

Mei

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed our stay in this resort. There are plenty of dining options, and activities. We especially enjoyed the sandy beach right behind of our hotel room as well as the beautiful resort design.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. We had a wonderful time definitely coming back with friends.
Stayed 7 nights in Jan 2025

4/10 Poor

Francis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Maristela

Stayed 4 nights in Dec 2024

10/10 Excellent

Raicy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Jan 2025

4/10 Poor

Jenica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This resort is not suitable for kids unless you’re happy seeing other guests do age related inappropriate things in pools and shared spaces. The sheets on the small beds are damp all the time, I didn’t dare look underneath them at the mattress. It’s noisy so getting a good nights sleep is near impossible. If you have access to the extra restaurants with the higher end bracelets the food had potential to be fantastic though we didn’t get to try it all because we left after two nights
Stayed 7 nights in Jan 2025

10/10 Excellent

Guilebaldo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was great, service excellent, and all the restaurants had great menus.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
The whole property is beautiful. It a huge resort with something to do for every age
Stayed 5 nights in Jan 2025

10/10 Excellent

jairo a

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thé restaurants for the pyramid clients were absolutely phenomenal. Pool and facilities were quite good as well. Could use more staff for pool controlling kids not behaving and parents nowhere to be found. A general rule of kids under 12 should not be on their own.
Stayed 2 nights in Jan 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Samuel

Stayed 7 nights in Jan 2025

10/10 Excellent

Alvaro Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and amazing beach
Stayed 4 nights in Nov 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Found had a cockroach in my room, killed it and told the staff. They changed my room. Also saw at one of the bars nearby the pool 2 cockroach. Except of this everything else was excellent
Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group

Pleasantly surprised

We didn’t have high expectations for this resort after reading a few reviews, but we were pleasantly surprised. The buffet food was great, the drinks were great and we are quite fussy. There was always something to do.
Stayed 4 nights in Jan 2025

10/10 Excellent

JORGE ARMANDO MARQUEZ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent 👌
Stayed 7 nights in Jan 2025

10/10 Excellent

Darrell Joseph

Stayed 9 nights in Dec 2024

4/10 Poor

OSAMA

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty. Staff not too friendly.bathrooms were dirt. Food not the best
Stayed 8 nights in Jan 2025

2/10 Terrible

Ashley Joyce Abaco

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not ever stay here again. The customer service is truly horrendous. They “upgraded” our room from 2 beds to 1, when I made a comment about not having space for our children they confirmed we would have a roll in bed there when we got up to the room. It wasn’t there, I called 3x and it still wasn’t there. Finally my husband went down to tell them to bring one up. It still didn’t come. I had to actually raise my voice to be heard. This is not acceptable. We all ended up squishing into the bed the first 2 days. The bathroom is moldy. The food is absolutely disgusting. Frozen Dino nuggets from Costco tastes better. We were so disappointed with our stay. Spent almost 5k for what felt like nothing. Horrible.
Stayed 4 nights in Dec 2024

4/10 Poor

Jesse

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food quality was poor, they charged me extra for forgetting to turn in my wrist bands, I would not return.
Stayed 4 nights in Jan 2025

8/10 Good

Masoumeh

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Paola Fernanda Lopez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaizing and super helpful staff
Stayed 6 nights in Dec 2024

10/10 Excellent

pedro

Stayed 3 nights in Dec 2024