The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
All-inclusive property with 20 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Creator video
Exterior
View from room
Indoor wedding

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Room service

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Place, Delfines Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

Pyramid Standard

7.2 out of 10
Good
(40 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Pyramid Ocean Front

7.0 out of 10
Good
(20 reviews)
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite Pyramid Master

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Pyramid Junior

  • Sleeps 3
  • 1 King Bed

Sian Kaan Master Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Sian Kaan Beach Front

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, The Pyramid Cancun By Oasis - All Inclusive is within 2 miles (3 km) of other popular sights such as Delfines Beach. This 320-room, 4-star property has a full-service spa, a casino, and 20 restaurants.

What's nearby

  • Oasis Arena - 1 min walk - 0.0 miles
  • Maya Museum of Cancun - 9 min walk - 0.5 miles
  • Aquaworld - 10 min walk - 0.5 miles
  • Iberostar Cancun Golf Course - 13 min walk - 0.7 miles
  • Delfines Beach - 3 min drive - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Tatish Restaurant - ‬4 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Piña Colada - ‬10 min walk
  • ‪Maria Bonita - ‬9 min walk
  • ‪Bahia Rodizzio - ‬9 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

All-inclusive property with 20 restaurants and a full-service spa
Guests of The Pyramid Cancun By Oasis - All Inclusive have access to a full-service spa, a casino, and karaoke. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include an outdoor pool, a gym, and a steam room.
50-inch flat-screen TVs offer entertainment. Bathrooms have hair dryers and bathrobes. Other standard amenities include free minibar items, iPod docks, and coffee makers. Housekeeping is available on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 15 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafes
  • 20 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.27 per accommodation, per night
  • Resort fee: USD 6 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

Are there all-inclusive rate plans at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on Nov 17, 2025 start from $261.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do close to The Pyramid Cancun By Oasis - All Inclusive?

This property is situated in Zona Hotelera, just steps from Oasis Arena and San Miguelito, and within a short walk of Iberostar Cancun Golf Course. You'll also find La Isla Shopping Mall and Hotel Zone Beaches within a short drive.

Will I be able to park at The Pyramid Cancun By Oasis - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at The Pyramid Cancun By Oasis - All Inclusive?

Sensoria Spa is the property's spa and services include sports massages, hot stone massages, hydrotherapy, and couples treatments.

Does The Pyramid Cancun By Oasis - All Inclusive have a casino?

Yes, The Pyramid Cancun By Oasis - All Inclusive has a casino that's 538 square feet and includes 4 gaming tables, 6 slot machines, and a VIP room.

Will I find an indoor pool at The Pyramid Cancun By Oasis - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is The Pyramid Cancun By Oasis - All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 beach bars, an outdoor pool, and 20 restaurants.

Are there hot tubs at The Pyramid Cancun By Oasis - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does The Pyramid Cancun By Oasis - All Inclusive have a restaurant with a breakfast menu?

Yes, The Pyramid Cancun By Oasis - All Inclusive has 20 restaurants, and serves free buffet breakfast each morning.

Will The Pyramid Cancun By Oasis - All Inclusive allow pets to stay for free?

No, pets aren't allowed at The Pyramid Cancun By Oasis - All Inclusive.

Are there connecting rooms at The Pyramid Cancun By Oasis - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to The Pyramid Cancun By Oasis - All Inclusive?

The closest major airport to The Pyramid Cancun By Oasis - All Inclusive is Cancun Intl. Airport (CUN), which is 10.5 mi away (17 minutes by car).

Can I book a room with a balcony at The Pyramid Cancun By Oasis - All Inclusive?

Yes, some guestrooms at The Pyramid Cancun By Oasis - All Inclusive offer a balcony and may feature ocean views.

Does The Pyramid Cancun By Oasis - All Inclusive have a wedding venue?

There are wedding services available at The Pyramid Cancun By Oasis - All Inclusive if that's in your vacation plans.

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 589 out of 1525 reviews
Rating 8 - Good. 314 out of 1525 reviews
Rating 6 - Okay. 237 out of 1525 reviews
Rating 4 - Poor. 158 out of 1525 reviews
Rating 2 - Terrible. 227 out of 1525 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sean Paul

Stayed 4 nights in Oct 2025

10/10 Excellent

Tamakia

Stayed 3 nights in Sep 2025

2/10 Terrible

Isidro

Stayed 6 nights in Jul 2025

10/10 Excellent

Arion, Princes Town

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly an amazing resort for all ages , there is something to do for everyone. The casino was amazing , all the restaurants was amazing , there is a night club in the hotel which is amazing. The overall pyramid look of the hotel is absolutely stunning. Rooms clean , staff friendly. Only negative is the beach is rough and full of sea weed but the pools are amazing. I would recommend anyone to visit this hotel because there is something for everyone here.
Stayed 5 nights in Aug 2025

8/10 Good

Kaushik

Liked: Cleanliness
Stayed 6 nights in Jul 2025

8/10 Good

Lavonda R

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Very nice place
Stayed 4 nights in Aug 2025

8/10 Good

Ping

Traveled with family
Liked: Cleanliness, amenities
We had a very enjoyable stay. The restaurants offered many choices, and the food was excellent. The pools were clean and well-maintained. The shows were professional and very entertaining. However, some appliances in the room were old and did not function well. The check-in and check-out staff were okay, but could have been more helpful and friendly.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ravita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent vacation! So much to see and do at this hotel. The property is a huge resort and packed with activities. Wide variety of restaurants and pools. Live entertainment every night. Friendly staff, clean compound and lots of walking around. Beach front and a casino. Close to great shopping malls and night life. Really impressed and I will be back. I traveled for a family vacation with a 7 year old, 3 teenagers and 9 adults. There was something to keep everyone entertained for the entire week we were there. 5 stars!!
Stayed 5 nights in Aug 2025

8/10 Good

natalie

Stayed 4 nights in Aug 2025

8/10 Good

ANA Cecilia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large
Stayed 3 nights in Jul 2025

6/10 Okay

Luis

Stayed 2 nights in Aug 2025

4/10 Poor

JESUS, Carolina

Traveled with group
Disliked: Staff & service
Check in process easy. But most of our rooms were with beadsheets dirty and bathrooms dirty. Food quality EXTREMELY POOR for the price of this hotel. Facilities are ok. Service almost inexistent in most parts of the hotel. This is my 7th time in less than 5 years staying between Rivuera Maya and Cancun. And this hotel has SO MUCH to improve, starting with their quality and service. No, this is not a "pay for what you get". This hotel is very expensive.
Stayed 4 nights in Aug 2025

8/10 Good

Kristina

Stayed 2 nights in Jun 2025

2/10 Terrible

Lisbeth Ramirez, San Antonio

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 5 nights in Aug 2025

6/10 Okay

Ricardo

Did not have a good experience
Stayed 6 nights in Jul 2025

2/10 Terrible

Gustavo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service
Stayed 5 nights in Aug 2025

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very freindly faculty beautiful fun
Stayed 4 nights in Jul 2025

6/10 Okay

Randy, Miami

Liked: Staff & service
Good
Stayed 3 nights in Jul 2025

8/10 Good

Jason, RIDGEWOOD

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was really nice. Property is very big a little something for all type of age groups would definitely go back here.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with oasis hotel! Recomended!!
Stayed 5 nights in Aug 2025

2/10 Terrible

Zufan

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Very unhelpful stuff when you ask something, they just don’t show you . I travel with my kids, especially if you have allergy problem don’t go there. They don’t know anything about it or they don’t help you with. she’ll be hundred percent in risk.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yasmina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Rolando Alberto Guerra

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very well located , it’s a nice place to stay couple of days, staff in restaurants is very generous and gentle, bar attendants are horrible, not polite and always in a bad mood.
Stayed 4 nights in Jul 2025

8/10 Good

Jean Marcel Reyes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, amenities
Signed up for sián kián package(pearl bands) but wasn’t told that the adult only section was under construction when purchased.
Stayed 6 nights in Jul 2025