The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course

Choose dates to view prices

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Creator video
Casino
Exterior
1 bedroom, free minibar, in-room safe, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Spa

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪10 min walk‬
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

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Room options

Suite Pyramid Master

  • Sleeps 2
  • 1 King Bed

Suite Pyramid Junior

  • Sleeps 2
  • 1 King Bed

Pyramid Standard

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Pyramid Ocean Front

  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Sian Kaan Standard

  • Sleeps 2
  • 1 King Bed

Sian Kaan Master Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, The Pyramid Cancun By Oasis - All Inclusive is within 2 miles (3 km) of other popular sights such as Delfines Beach. This 320-room, 4-star property has a full-service spa, a casino, and 13 restaurants.

What's nearby

  • Maya Museum of Cancun - 9 min walk - 0.5 miles
  • Aquaworld - 10 min walk - 0.5 miles
  • Iberostar Cancun Golf Course - 13 min walk - 0.7 miles
  • Delfines Beach - 2 min drive - 1.6 miles
  • La Isla Shopping Mall - 5 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬9 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course
Guests of The Pyramid Cancun By Oasis - All Inclusive have access to a full-service spa, a casino, and karaoke. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include an outdoor pool, a gym, and a steam room.
50-inch flat-screen TVs offer entertainment. Bathrooms have hair dryers and bathrobes. Other standard amenities include free minibar items, iPod docks, and coffee makers. Housekeeping is available on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • 13 bars/lounges
  • 13 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.14 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

Are there all-inclusive rate plans at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on Jun 18, 2025 start from $244.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do close to The Pyramid Cancun By Oasis - All Inclusive?

This property is situated in Zona Hotelera, just steps from Oasis Arena and San Miguelito, and within a short walk of Iberostar Cancun Golf Course. You'll also find La Isla Shopping Mall and Delfines Beach within a short drive.

Is there parking available at The Pyramid Cancun By Oasis - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at The Pyramid Cancun By Oasis - All Inclusive?

Sensoria Spa is the property's spa and services include hot stone massages, Swedish massages, detox wraps, and reflexology.

Does The Pyramid Cancun By Oasis - All Inclusive have a casino?

Yes, The Pyramid Cancun By Oasis - All Inclusive has a casino that's 538 square feet and includes 4 gaming tables, 6 slot machines, and a VIP room.

Will I find an indoor pool at The Pyramid Cancun By Oasis - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is The Pyramid Cancun By Oasis - All Inclusive good for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 beach bars, an outdoor pool, and 13 restaurants.

Are there hot tubs at The Pyramid Cancun By Oasis - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does The Pyramid Cancun By Oasis - All Inclusive have a restaurant with a breakfast menu?

Yes, The Pyramid Cancun By Oasis - All Inclusive has 13 restaurants, and serves breakfast for a surcharge.

Will The Pyramid Cancun By Oasis - All Inclusive allow pets to stay for free?

No, pets aren't allowed at The Pyramid Cancun By Oasis - All Inclusive.

Does The Pyramid Cancun By Oasis - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to The Pyramid Cancun By Oasis - All Inclusive?

The closest major airport to The Pyramid Cancun By Oasis - All Inclusive is Cancun Intl. Airport (CUN), which is 10.5 mi away (17 minutes by car).

Are there rooms with balconies that I can book at The Pyramid Cancun By Oasis - All Inclusive?

Yes, some guestrooms at The Pyramid Cancun By Oasis - All Inclusive offer a balcony and may feature ocean views.

Does The Pyramid Cancun By Oasis - All Inclusive have a wedding venue?

There are wedding services available at The Pyramid Cancun By Oasis - All Inclusive if that's in your vacation plans.

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 478 out of 1299 reviews
Rating 8 - Good. 279 out of 1299 reviews
Rating 6 - Okay. 209 out of 1299 reviews
Rating 4 - Poor. 140 out of 1299 reviews
Rating 2 - Terrible. 193 out of 1299 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Stayed 1 night in Apr 2025

4/10 Poor

shirley, Los Angeles

Traveled with family
Disliked: Amenities, property conditions & facilities
Not the place to be during spring break
Stayed 3 nights in Mar 2025

4/10 Poor

Alfonso

Stayed 4 nights in Mar 2025

6/10 Okay

Larissa

Stayed 3 nights in Mar 2025

6/10 Okay

Alero

Stayed 3 nights in Mar 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Food options and number & variety of restaurants was great! Plenty of seating in lunch buffets. Resort is clean except some bathrooms really needed attention and updating. Pools and patio areas were plentiful, even reserving a cabana was not difficult. Would return and stay again!
Stayed 5 nights in Jan 2025

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Enrique

Traveled with partner
I had stay in other Hotels in Cancun but Pyramid Oasis Cancun was a disappointment it needs more detail in cleaning and the customer service is not very attentive I will rate this Hotel a 5 overall service from 1 to 10 it’s definitely a 5 . It has potential but some one in upper management has to do a better job in training and provide the workers with all the tools to be a good Hotel .
Stayed 11 nights in Feb 2025

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service
The pillow sheets were dirty with makeup and black stains we called and they never change the pillow cases. We asked for one soap and body lotion they never gave us one and we stayed five days at the property. The notices at 3am, 4am on different days was too much we were not able to sleep. I will not be back at the pyramid.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Elizabeth

Liked: Property conditions & facilities
Very excellent
Stayed 4 nights in Mar 2025

10/10 Excellent

janine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very entertaining. There were different events going on everyday as well as areas that were more relaxed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Miguel

Traveled with group
Liked: Amenities
everything was amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Douglas Myers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and location
Stayed 10 nights in Mar 2025

8/10 Good

Rupinder

Stayed 2 nights in Mar 2025

10/10 Excellent

Leonat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 4 nights in Feb 2025

6/10 Okay

Arulraj

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay, up-sale is one big problem in the entirety of Mexico and this hotel is included.
Stayed 4 nights in Mar 2025

8/10 Good

patrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was nice but we were disappointed we couldn’t book at any restaurants and had to eat at the buffet mostly. If you book last Minute and for only two nights like we did, good luck getting dinner reservations in advance. We didn’t enjoy the food and our room was small with two beds together and not separated for our 17 year old son. It was just okay for the two nights we spent there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is above a ball excellence and the property is massive. The properties full of greens and trees and is paradise. The property is so large. I even got lost almost every day which I enjoyed because every path leads to different water fountains or swimming pool areas and different animals to view Wildlife is amazing.
Stayed 6 nights in Feb 2025

6/10 Okay

Teresa

Stayed 4 nights in Feb 2025

4/10 Poor

Ramesh

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Mar 2025

2/10 Terrible

Ada Mariela

Disliked: Staff & service, property conditions & facilities
Worse place ever.
Stayed 3 nights in Mar 2025

2/10 Terrible

Kesler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very disappointed, specially for the food part, I’m vegetarian and they didn’t have many things at the menu and some restaurants didn’t have anything at all. (I know I should have checked the food options, but I’ve been to Cancun 4 times already and never had this problem before) don’t go during spring break, it’s awful and very noise, they do not control their teenagers costumers at all, and the Italian restaurants had the most disgusting food, (olive garde is a five stars next to it) we let them know but again our waiter I guess he was aware of that and apologized to us but it was out of his hands, also restaurants and buffets in general started to close and hour early and by they time the food didn’t even had the name tags next to them and if you just wanted to eat some dessert or fruits and you would go 30 minutes before closing, they wouldn’t let you sit, the bars menu also was limited or perhaps the knowledge of the bartenders still don’t know, the only things that I loved about the experience was the beach(the most turquoise waters I have ever seen) (and my concierge, she tried her best to fix everything but most of the things were out of her hands) by the way if you are not a member of the hotel, get the black bracelet, (thanks god I did) because if you get a color below the black you are gonna have an extremely limited, and if you get a smelling room ( because they are renovation) don’t stay talk to their customer service
Stayed 4 nights in Mar 2025

10/10 Excellent

ELIZABETH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property very professional staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Corinthia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my experience at The Pyramid! As a female solo traveler I felt very safe & lots to do. Highly recommend!
Stayed 2 nights in Mar 2025

4/10 Poor

Deimys

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was old and it was under construction. The first room we got assigned was clean but we couldn’t stay cause of the smell, since they were painting the rooms on the floor on top of our room and all the smell from the paint was getting into our room. Besides that we had to stay in the room for one night cause after talking to our concierge about the problem she didn’t do anything, after telling os that she will take care of the problem. Then we had to go ourselves to the lobby and solve the problem. The food in the buffet was always the same and 40 minutes before the hours all the employees will start putting the staff away and if you will try to get into the buffer 10 minutes before the closing time they won’t let you go in.For the restaurant we had to make reservations online were you have to wait in a chat for your confirmation, besides most of them were not available for the day or hours we planned to go. Two of the restaurants we try to go to didn’t have reservations available during any hours for any of the days of our stay. One didn’t even have any availability until one week later after our last day staying on the hotel. The show were too early and all the restaurants, food snacks and coffee will close at 10 after that you had to get room service that will cost an extra $15 USD in case you were hungry. One of the Italian restaurants named Dos Lunas was very disgusting we were a group of 6, where each of us ordered different plates and we couldn’t eat it.
Stayed 4 nights in Mar 2025