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The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive

Property class: 4

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Photo gallery for The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive

A pool area with clear blue water, surrounded by palm trees and a view of the ocean.
Creator video
A hotel room with a large balcony, a bed with a patterned bedspread, and a view of the ocean.
A dining area with a view of the ocean, featuring wooden furniture and a glass table.
A resort with a central building surrounded by lush greenery and a view of the ocean.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪1 min walk‬
  • Place, Aquaworld
    ‪10 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Pyramid Standard

A hotel room with a bed, bedside table, TV, and a view of the outdoors.

Pyramid Standard

7.2 out of 10
Good
(57 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Ocean Front

A hotel room with a large bed, a desk, a television, and a view of the ocean.

Pyramid Ocean Front

7.0 out of 10
Good
(38 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Pyramid Master

A hotel room with a large bed, a flat-screen TV, a minibar, and a view of the ocean.

Suite Pyramid Master

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Pyramid Junior

A modern hotel room with a large bed, a TV, a balcony with a view of the sea, and a dresser with drawers.

Suite Pyramid Junior

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sian Kaan Master Suite

A hotel room with a large bed, a flat-screen TV, a minibar, and a view of the ocean.

Sian Kaan Master Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Beach Front

A hotel room with a bed, bedside table, TV, and a view of the ocean.

Sian Kaan Beach Front

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • On private beach
  • Pool
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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive is within 2 miles (3 km) of other popular sights such as Delfines Beach.
View more Resorts in CancunOpens in a new window

What's nearby

  • Oasis Arena - 1 min walk - 0.0 miles
  • Nichupté Lagoon - 3 min walk - 0.2 miles
  • Maya Museum of Cancun - 9 min walk - 0.5 miles
  • Aquaworld - 10 min walk - 0.5 miles
  • Iberostar Cancun Golf Course - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Tatish Restaurant - ‬4 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Havana Sports Bar - ‬1 min walk
  • ‪La Placita - ‬2 min walk
  • ‪Coyote Loco - ‬3 min walk

About this property

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive features a full-service spa, karaoke, and an outdoor pool. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a gym, a steam room, and free WiFi in public areas.
50-inch flat-screen TVs come with cable channels. Bathrooms have hair dryers and bathrobes. Other standard amenities include free minibar items, coffee makers, and safes. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

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Property amenities

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.63 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

Are there all-inclusive rate plans at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

As of Oct 26, 2026, prices found for a 1-night stay for 2 adults at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive on Oct 30, 2026 start from $276, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

Is there a spa available at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, hydrotherapy, and couples treatments.

Does The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive have a casino?

No, The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive doesn't have a casino.

Does The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive have a restaurant with a breakfast menu?

Yes, The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive has 20 restaurants, and serves free buffet breakfast each morning.

Will The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive allow pets to stay for free?

No, pets aren't allowed at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive.

What is the closest airport to The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

The closest major airport to The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive is Cancun Intl. Airport (CUN), which is 10.5 mi away (17 minutes by car).

Does The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive have a wedding venue?

There are wedding services available at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive if that's in your vacation plans.

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 747 out of 1893 reviews
Rating 8 - Good. 376 out of 1893 reviews
Rating 6 - Okay. 310 out of 1893 reviews
Rating 4 - Poor. 189 out of 1893 reviews
Rating 2 - Terrible. 271 out of 1893 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing and big
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for the price point
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach front view room we had was amazing, the room was clean and comfortable. The infinity pool was absolutely stunning!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good food people
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room Was a bit old, Food was ok
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The hotel was very nice, and the service was good. However, the food at the buffets and restaurants was somewhat disappointing and didn’t quite match the overall quality of the hotel.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to travel
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Great
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, friendly staffing
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Staff & service
Beach view and outdoor pool was good. Creating reservations and getting transportation was a little bit of a hassle but nothing bad. Good time but I don't think we would book this resort again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We upgraded to a master suite Sian Ka’an and the room was amazing! We had a terrace with a big plunge pool. We had reservations for all the restaurants. Definitely upgrade its 100% worth it!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was cleaned every day, the staff was super friendly and kind. We’re definitely coming back!!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,outdoor pool was really cleaned. Restaurant food really good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great stay good food
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are returning clients who consistently value the attentive service. It is a remarkable establishment in Cancun, Mexico.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The resort is beautiful, But the rooms need some work done, the A/C in my room was not working properly since I got there, and I had an incident where I slipped and fell coming in to my room because water had been dripping from the ac duct.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Room was okay, good food, more choices of restaurants, but my room didn't get water bottles refill everyday, and also there was 2 -3 times power outages in the first day, the power outage all day during daytime of our second day which was extremely hot and uncomfortable especially we were travelling with small kids
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was verry nice
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view of the ocean, Room very clean and the service is excellent.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. People very kind. Food excellent. Without hesitation my next trip to Cancun I will stay at Pyramid Hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I visited for our anniversary, and the staff gave us a lovely surprise. Overall, everything was excellent: the ocean view from our room, the cleanliness, and the housekeeping staff, who kindly ensured the room was kept in great shape every day. The in-room fridge was restocked daily, and the food at the various restaurants and buffets was delicious. The entertainment was a real bonus, too; different shows each night kept us entertained and happy. Thanks to the huge pool, we felt like we had our own space despite the hotel being busy, which made for a very pleasant experience. The staff was generally very friendly; we would especially like to highlight Mr. Libardo, who served us at one of the poolside bars and was incredibly attentive. We would definitely return to this hotel.
Stayed 5 nights in Jul 2026