The Pyramid Cancun By Oasis - All Inclusive

4.0 star property

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Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Creator video
20 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Exterior
Sian Kaan Master Suite | Free minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪1 min walk‬
  • Place, Aquaworld
    ‪10 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Pyramid Ocean Front Room

  • Sleeps 2

Pyramid Ocean View King Room

  • Sleeps 2

Pyramid Sunset View King Room

  • Sleeps 2

Pyramid Standard

7.0 out of 10
Good
(49 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Pyramid Ocean Front

7.0 out of 10
Good
(35 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite Pyramid Master

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Pyramid Junior

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Sian Kaan Master Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Sian Kaan Beach Front

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Pyramid Junior Suite

  • Sleeps 2

Pyramid Standard Room

  • Sleeps 3

Pyramid Master Suite

  • Sleeps 2

Sian Kaan Beach Front

  • Sleeps 2

Sian Kaan Master Suite

  • Sleeps 2

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, The Pyramid Cancun By Oasis - All Inclusive is within 2 miles (3 km) of other popular sights such as Delfines Beach. This 320-room, 4-star property has a full-service spa, a casino, and 20 restaurants.

What's nearby

  • Oasis Arena - 1 min walk - 0.0 miles
  • Maya Museum of Cancun - 9 min walk - 0.5 miles
  • Aquaworld - 10 min walk - 0.5 miles
  • Iberostar Cancun Golf Course - 13 min walk - 0.7 miles
  • Delfines Beach - 2 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Tatish Restaurant - ‬4 min walk
  • ‪La Placita - ‬2 min walk
  • ‪Bahia Rodizzio - ‬9 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Piña Colada - ‬10 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

Guests of The Pyramid Cancun By Oasis - All Inclusive have access to a full-service spa, a casino, and karaoke. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include an outdoor pool, a gym, and a steam room.
50-inch flat-screen TVs come with cable channels. Bathrooms have hair dryers and bathrobes. Other standard amenities include free minibar items, iPod docks, and coffee makers. Housekeeping is available on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 15 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafes
  • 20 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.82 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

Are there all-inclusive rate plans at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on Apr 12, 2026 start from $383, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do close to The Pyramid Cancun By Oasis - All Inclusive?

This property is situated in Zona Hotelera, just steps from Oasis Arena and San Miguelito, and within a short walk of Iberostar Cancun Golf Course. You'll also find La Isla Shopping Mall and Delfines Beach within a short drive.

Is parking available on site at The Pyramid Cancun By Oasis - All Inclusive?

Yes, self parking is offered for free at the property.

Is there a spa available at The Pyramid Cancun By Oasis - All Inclusive?

Sensoria Spa is the property's spa and services include Swedish massages, hot stone massages, aromatherapy, and hydrotherapy.

Does The Pyramid Cancun By Oasis - All Inclusive have a casino?

Yes, The Pyramid Cancun By Oasis - All Inclusive has a casino that's 538 square feet and includes 4 gaming tables, 6 slot machines, and a VIP room.

Will I find an indoor pool at The Pyramid Cancun By Oasis - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is The Pyramid Cancun By Oasis - All Inclusive good for couples?

This beachfront property offers many amenities for couples such as 2 beach bars and some guestrooms include a private pool and a private outdoor hot tub.

Does The Pyramid Cancun By Oasis - All Inclusive have a hot tub?

No, but guests can enjoy a sauna at this property.

Does The Pyramid Cancun By Oasis - All Inclusive have a restaurant with a breakfast menu?

Yes, The Pyramid Cancun By Oasis - All Inclusive has 20 restaurants, and serves free buffet breakfast each morning.

Will The Pyramid Cancun By Oasis - All Inclusive allow pets to stay for free?

No, pets aren't allowed at The Pyramid Cancun By Oasis - All Inclusive.

Does The Pyramid Cancun By Oasis - All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this property.

What is the closest airport to The Pyramid Cancun By Oasis - All Inclusive?

The closest major airport to The Pyramid Cancun By Oasis - All Inclusive is Cancun Intl. Airport (CUN), which is 10.5 mi away (17 minutes by car).

Are there rooms with balconies that I can book at The Pyramid Cancun By Oasis - All Inclusive?

Yes, some guestrooms at this property offer either a furnished balcony/patio and a terrace where guests can enjoy ocean views.

Does The Pyramid Cancun By Oasis - All Inclusive have a wedding venue?

There are wedding services available at The Pyramid Cancun By Oasis - All Inclusive if that's in your vacation plans.

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 656 out of 1730 reviews
Rating 8 - Good. 360 out of 1730 reviews
Rating 6 - Okay. 286 out of 1730 reviews
Rating 4 - Poor. 175 out of 1730 reviews
Rating 2 - Terrible. 253 out of 1730 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

GERMAN TEJEDA

Stayed 7 nights in Feb 2026

2/10 Terrible

Victoria

Stayed 1 night in Jan 2026

6/10 Okay

DANIEL

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
There are not enough seating chairs on the beach or around the pool. There are no hot tubs or whirlpools on the property. The jacuzzi rooms have no hot water in them. The property is old and was remodeled at some point, but it had a very poor workmanship. The staff is very nice, and they have done the best with what they have.
Stayed 5 nights in Jan 2026

8/10 Good

Tung

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2025

4/10 Poor

Timothy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
Beach epic. Exterior of property epic, don't look close. Rooms and staff and food very 67 at best. Save your money look around. Go here if you have to. Paying $200 USD upon arrival for environmental something was the best surprise. This property is not trying at all to clean the beach or be eco friendly.
Stayed 10 nights in Dec 2025

6/10 Okay

Hamoyon

Stayed 6 nights in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2025

10/10 Excellent

Donovan

Traveled with partner
Liked: Staff & service, amenities
Great staff, tons of restaurants, upgraded us to an oceanfront room for free. Would go back here when I visit cancun! I don’t recommend peak times though, it can get very busy.
Stayed 6 nights in Dec 2025

4/10 Poor

Kevin

Traveled with family
The outlets where falling out in the room, one of the fixtures wouldn't turn the sink off, had to turn it off underneath. Had to mess with with the shower fixture to get it turn off. Check in was confusing no one taking our bags and directing us where to go. They say they have alot of restaurants but when we tried to make a reservation on the first night they were already booked for our entire stay so we had to eat at the buffet for dinner our entire stay. Nice location but would not stay there again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Trevor

Stayed 8 nights in Dec 2025

2/10 Terrible

Luis Ricardo Lee

It was a very very very terrible experience
Stayed 4 nights in Dec 2025

6/10 Okay

Dorothy

Traveled with family
Liked: Amenities
Food was good Bar staff was friendly Staff at the snack bars were very unfriendly Bedroom was clean. Our friends that were with us had trouble getting clean towels daily. Washrooms were out of paper towel ALWAYS!! Overall it was ok. 5/10
Stayed 9 nights in Dec 2025

8/10 Good

Juan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel’s WiFi doesn’t works properly
Stayed 4 nights in Dec 2025

6/10 Okay

TRACEY

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
We have been to the Pyramid several times. This time it felt like everything was different, and not in a good way. Staff seemed lazy and not interested in what guests had to say. Service was very lacking in restaurants and bars. We will probably search for an alternate hotel next trip.
Stayed 3 nights in Dec 2025

8/10 Good

Andres

Stayed 5 nights in Dec 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2025

6/10 Okay

Rosalva

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was hard to get room service and also had to wait almost 2 hrs for toilet paper refill. They cleaned my room but left me with wet sheets on my bed.
Stayed 4 nights in Dec 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, an small issue at breakfast once. Staff very friendly. Upon arrival at check in we didn’t get all the information required. Hotel is too big.
Stayed 3 nights in Dec 2025

8/10 Good

David

Stayed 7 nights in Dec 2025

10/10 Excellent

Frederick

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Staffing and courtesy that was focused on the details UNMATCHED!!
Stayed 5 nights in Dec 2025

6/10 Okay

veronica

Traveled with family
Liked: Cleanliness
Food
Stayed 7 nights in Dec 2025

10/10 Excellent

Walter

Liked: Cleanliness
Stayed 3 nights in Sep 2025

6/10 Okay

David

Traveled with family
Liked: Amenities
The room was okay, it wasn’t great. Shower valves were loose and would come off. Showers also leaked a lot of water when showering. Coffee machine didn’t work. Overall staff was great once checked in. The check in process is the worst. There is no order and you could be there first but because they take such a long time to check in the staff would call the other people that have just gotten there instead of guest that have been waiting longer. Each check in must of taken 30 min or longer. The property itself was very nice. Nice pools and bars. Buffets were amazing.
Stayed 6 nights in Dec 2025

2/10 Terrible

JUAN

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was had a damn and mold smell. It rain and we got water in the room through the sliding windows. Food was horrible except in the VIP members area Beach and water were nice
Stayed 3 nights in Dec 2025

6/10 Okay

kim

Room: stayed at the pyramid ocean front. 3328. It was in very outdated and looked like they did quick fixes on repairs . Comparable to a cheap motel. Doesn’t look like the photos online and not what you expect from “ premium”. The air blowing from the air conditioning smelled off mildew . The safe was broken kept giving an error message when you tried to set it up. The bed sheets had some kind of brown stains on it. The sink fixture came loose if you moved it. It was being held down by loose caulking. The tiles in the shower was mismatched . Dried paint dripping from on the floors and bathroom fixtures. You can tell the bathroom was quickly painted. The water pressure in the shower is very low and temperature goes from scalding hot to cold randomly
Stayed 5 nights in Dec 2025