The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course

Choose dates to view prices

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Creator video
Exterior
View from room
Indoor wedding

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Room service
  • Spa

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪10 min walk‬
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

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Room options

Suite Pyramid Master

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Pyramid Standard

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Suite Pyramid Junior

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Pyramid Standard

7.0 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Pyramid Ocean Front

7.2 out of 10
Good
(11 reviews)
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Sian Kaan Standard

  • Sleeps 2
  • 1 King Bed

Sian Kaan Master Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room Standard with Sea View

  • Sea view
  • Sleeps 4

Room Standard with Lake View

  • Lake view
  • Sleeps 4

Room Premium

  • Sleeps 2

Room Standard

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4

Room Standard

  • Sleeps 1

Double Suite Premium with View

  • Sleeps 2

Double Room Deluxe with Sea View

  • Sea view
  • Sleeps 2

Double Room Master with Sea View

  • Sea view
  • Sleeps 2

Room Superior with Sea View

  • Sea view
  • Sleeps 4

Suite Premium with Sea View

  • Sea view
  • Sleeps 2

Suite Standard with View

  • Sleeps 2

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, The Pyramid Cancun By Oasis - All Inclusive is within 2 miles (3 km) of other popular sights such as Delfines Beach. This 320-room, 4-star property has a full-service spa, a casino, and 13 restaurants.

What's nearby

  • Aquaworld - 10 min walk - 0.5 miles
  • Iberostar Cancun Golf Course - 13 min walk - 0.7 miles
  • Delfines Beach - 2 min drive - 1.6 miles
  • El Rey Ruins - 3 min drive - 2.0 miles
  • La Isla Shopping Mall - 5 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬9 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course
Guests of The Pyramid Cancun By Oasis - All Inclusive have access to a full-service spa, a casino, and karaoke. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include an outdoor pool, a gym, and a steam room.
50-inch flat-screen TVs offer entertainment. Bathrooms have hair dryers and bathrobes. Other standard amenities include free minibar items, iPod docks, and coffee makers. Housekeeping is available on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • 13 bars/lounges
  • 13 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.16 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

Are there all-inclusive rate plans at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on Jul 15, 2025 start from $237.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do close to The Pyramid Cancun By Oasis - All Inclusive?

This property is situated in Zona Hotelera, just steps from Oasis Arena and San Miguelito, and within a short walk of Iberostar Cancun Golf Course. You'll also find La Isla Shopping Mall and Hotel Zone Beaches within a short drive.

Is parking available on site at The Pyramid Cancun By Oasis - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at The Pyramid Cancun By Oasis - All Inclusive?

Sensoria Spa is the property's spa and services include hot stone massages, Swedish massages, detox wraps, and reflexology.

Does The Pyramid Cancun By Oasis - All Inclusive have a casino?

Yes, The Pyramid Cancun By Oasis - All Inclusive has a casino that's 538 square feet and includes 4 gaming tables, 6 slot machines, and a VIP room.

Will I find an indoor pool at The Pyramid Cancun By Oasis - All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at The Pyramid Cancun By Oasis - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 beach bars, an outdoor pool, and 13 restaurants.

Does The Pyramid Cancun By Oasis - All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does The Pyramid Cancun By Oasis - All Inclusive have a restaurant with a breakfast menu?

Yes, The Pyramid Cancun By Oasis - All Inclusive has 13 restaurants, and serves breakfast for a surcharge.

Will The Pyramid Cancun By Oasis - All Inclusive allow pets to stay for free?

No, pets aren't allowed at The Pyramid Cancun By Oasis - All Inclusive.

Does The Pyramid Cancun By Oasis - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to The Pyramid Cancun By Oasis - All Inclusive?

The closest major airport to The Pyramid Cancun By Oasis - All Inclusive is Cancun Intl. Airport (CUN), which is 10.5 mi away (17 minutes by car).

Are there rooms with balconies that I can book at The Pyramid Cancun By Oasis - All Inclusive?

Yes, some guestrooms at The Pyramid Cancun By Oasis - All Inclusive offer a balcony and may feature ocean views.

Does The Pyramid Cancun By Oasis - All Inclusive have a wedding venue?

There are wedding services available at The Pyramid Cancun By Oasis - All Inclusive if that's in your vacation plans.

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 495 out of 1338 reviews
Rating 8 - Good. 283 out of 1338 reviews
Rating 6 - Okay. 218 out of 1338 reviews
Rating 4 - Poor. 144 out of 1338 reviews
Rating 2 - Terrible. 198 out of 1338 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Stayed 1 night in Apr 2025

4/10 Poor

shirley, Los Angeles

Traveled with family
Disliked: Amenities, property conditions & facilities
Not the place to be during spring break
Stayed 3 nights in Mar 2025

6/10 Okay

Yana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful visuals, select few staff members were wonderful and some just didnt care or acted annoyed. Management is radiculous didnt even offer any upgrades and we love to upgarde at any vacation, we found out we could have upgarded by scanning a QR code on their TV on day 3 out of 5. Check in process was horrible, be prepared to not get a room not a second earlier of your check in time, even with a room upgrade and VIP wrist band. Beautiful hotel alot of potential but service needs work. HORRIBLE DRINKS. Bottom shelf everything and no blender to make a frozen margarita. Sad. Buy a bottle if you want to taste good tequila. Beach bar food was better then reserved restaurants. Food needs work...and seasoning.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rylee

Stayed 2 nights in Mar 2025

2/10 Terrible

Fatjon

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worse resort. We had 17 people here. The food was horrible. The service was horrible. Check in and check out people that work there they don’t know what to do. If there was minus stars, I will rate it minus.
Stayed 7 nights in Mar 2025

6/10 Okay

LUIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fuimos con las ninas por el area de kids club que ofrecian, pero al llegar nos dijeron que no tendrian actividades por ser la semana de spring break y que el personal estaba en otras cosas.. me parecio lo mas absurdo del mundo, niños son niños y adultos son adultos! deben saber separar las cosas. y en la parte de la comida no era lo que esperaba, para el restaurant mexicano es muuuuy pequeno para el tamano del hotel y siempre hay que hacer una fila enorme a la hora que sea, debes llegar a las 7 para comer a las 8 y algo mas o menos
Stayed 4 nights in Mar 2025

8/10 Good

Quaneshia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
*Property is nice. Food that we did eat was good, drinks that I had I didn’t like but my husband had no complaints. *Bathrooms in the suite was outdated but it did its job. *Didn’t like that you needed to make reservations ahead of time sometimes days in advance if you wanted to go to the popular restaurants on the resort. *Overall it’s a nice resort. I would stay again. 3/26-3/29
Stayed 3 nights in Mar 2025

2/10 Terrible

Christina

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

4/10 Poor

SUSANA QUINTANILLA JESUS

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Property Location and All the Ammenties are great. What is Horrible is all the staff aside from the lobby. The only friendlyness we got was from the lobby. The bar tenders are rude, The staff all outdoors are rude ruds rude!
Stayed 3 nights in Mar 2025

10/10 Excellent

Elie

Stayed 5 nights in Mar 2025

10/10 Excellent

Jasmina

Liked: Staff & service
Stayed 6 nights in Mar 2025

6/10 Okay

Gabriela

La comida en los buffets es completamente desabrida. Muy pocas opciones y nada de presentacion. Flavorless food at the buffets restaurants. Me cobraron $75 dolares x 4 toallas sucias ( que mi hija ensucio de maquillaje) (face-towels, 10" x 12"the little-ones).
Stayed 4 nights in Mar 2025

6/10 Okay

Jeffrey

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Me and my wife stayed five nights here for the first time. We stayed in the pyramid with the clear bracelet that allows access to everything. They did upgrade us to a larger room with two bathrooms with an ocean view, which was great! The room itself was clean, the only issues we had was with the a/c and shower drains not draining. Daily housekeeping was great and they stocked the mini fridges daily. The buffets are very limited and you need to make reservations to all the restaurants right away when you arrive. The dark experience restaurant was amazing, serving and eating in the dark is a must do! Now, if you want a lounge chair at any of the pools you will need to get there very early. What happens is there is a limited amount of chairs and people will leave their belonging on them all day and come and go throughout the entire day. You will not find one during the day. It's the same is true at the beach. Right now sea weed takes over the beach. The casino is awesome and is open into the early morning hours, the staff there is amazing. There is also nightly shows at the Kinky showroom at 10:00pm and all the performers are great! Overall, our experience was good. I was a little concerned about the reviews but I am glad we choose this place.
Stayed 5 nights in Mar 2025

8/10 Good

nicholas vincent

Stayed 2 nights in Mar 2025

10/10 Excellent

Andranik

Stayed 6 nights in Mar 2025

10/10 Excellent

Sunita

Stayed 6 nights in Mar 2025

6/10 Okay

Victoria

Stayed 5 nights in Mar 2025

6/10 Okay

Leonel

Traveled with family
Liked: Cleanliness
Internet sucks and restaurants are with 24hrs reservations online application , staff are friendly but you wait too long for check in or to change money.
Stayed 4 nights in Mar 2025

4/10 Poor

April

Traveled with family
Rudest staff I’ve ever seen. Not one single person smiled or was friendly. On our last day there my son sliced his foot open in the pool on some of the broken tiles and we lost our whole last day because of it. This place needs some major renovations and maybe some people who actually seem like they don’t hate their life to work there.
Stayed 5 nights in Mar 2025

4/10 Poor

Linda, new bern

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff does not take care of the issues. Took 3 days to get a refrigerator that works. Asked for wash cloths never got them had to use towels to wash face. Didn’t have a place to make change for US dollars. The outside bars supposed to open at 11 they were never ready. No music at the main pools. No entertainment by the pool for children.other than the pool with college students and all you see is ass. Would not recommend this resort.
Stayed 7 nights in Mar 2025

6/10 Okay

Mario

Traveled with partner
Disliked: Amenities
This isn’t the place for couples over 40; if you have kids, then I’m sure it would be OK.
Stayed 3 nights in Mar 2025

6/10 Okay

David

Traveled with family
Disliked: Staff & service
A good resort for a first timer at an all inclusive but staff and maids could be better i.e fresh towels when left on floor like a they ask , mini bar stocked without having to ask.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Maureen

Stayed 4 nights in Feb 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week at the resort and had a great stay. It’s in a convenient location and offers a wide variety of restaurants and bars to choose from. There’s plenty of entertainment and impressive shows throughout the resort. The staff were friendly and accommodating. Unfortunately, the beach had strong waves that made swimming difficult. Our room was on the first floor, so the noise from guests kept us up at night. Aside from that, we really enjoyed our trip and would highly recommend this resort to others.
Stayed 7 nights in Mar 2025