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Villa Palmeras

3.5 star property
Hotel in Cancun with an outdoor pool and a restaurant
VIP Access

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Photo gallery for Villa Palmeras

Interior
Junior Studio Suite | Free wired internet
Interior
Interior
Junior Studio Suite | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Sergio Butrón Casas Mz 402 Lt 1-C, Cancun, QROO, 77560
  • Place, Parish of the Risen Christ
    ‪3 min drive‬
  • Place, Moon Palace Golf Club
    ‪16 min drive‬
  • Place, Delfines Beach
    ‪20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room

Standard Room | Free wired internet

Standard Room

8.6 out of 10
Excellent
(24 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Free wired internet

Superior Room

9.2 out of 10
Wonderful
(14 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Free wired internet

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Room

Family Room | Free wired internet

Family Room

8.8 out of 10
Excellent
(6 reviews)
  • 398 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard double room

Standard double room | Free wired internet

Standard double room

8.0 out of 10
Very good
(10 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Alfredo V. Bonfil within 2 miles (3 km) of Nichupté Lagoon, Villa Palmeras is within a few miles (5 km) of Parish of the Risen Christ. This 3.5-star hotel has 17 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free self parking.

What's nearby

  • Parish of the Risen Christ - 3 min drive - 2.0 miles
  • Moon Palace Golf Club - 16 min drive - 8.1 miles
  • Iberostar Cancun Golf Course - 19 min drive - 12.0 miles
  • Delfines Beach - 20 min drive - 12.4 miles
  • La Isla Shopping Mall - 30 min drive - 17.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 9 min drive

Restaurants

  • ‪El Pocito - ‬3 min drive
  • ‪Barbacoa Los magueyes y minisuper Caballito - ‬17 min walk
  • ‪EL 5ABOR UMAMI - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Restaurante Mito - ‬3 min drive

About this property

Villa Palmeras

Hotel in Cancun with an outdoor pool and a restaurant
Guests of Villa Palmeras enjoy features like an outdoor pool, free WiFi in public areas, and an arcade/game room. If you plan to drive, free parking is available. Additional amenities include a terrace and a garden.
Guests can expect free wired internet and 32-inch LED TVs with cable channels. Free toiletries are also included.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 6:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Service animals exempt from fees

Important information

Fees

  • Service fee: MXN 50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM
  • Late check-out fee: MXN 350 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers free parking.
Property Registration Number HBC220406314

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 9 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Frequently asked questions

Is a free cancellation option available at Villa Palmeras?

Villa Palmeras offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see close to Villa Palmeras?

This hotel is situated in Alfredo V. Bonfil, close to Moon Palace Golf Club, Riviera Cancun Golf Resort, and Iberostar Cancun Golf Course. You'll also find Parish of the Risen Christ and Nichupté Lagoon within a short drive.

Is there parking available at Villa Palmeras?

Yes, self parking is offered for free at the hotel.

Does Villa Palmeras include a casino?

No, Villa Palmeras doesn't have a casino.

Will I find an indoor pool at Villa Palmeras?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7 AM and 9 PM.

What amenities will couples enjoy at Villa Palmeras?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Villa Palmeras have a hot tub?

No, this hotel doesn't have a spa tub.

Does Villa Palmeras have a restaurant with a breakfast menu?

No, Villa Palmeras doesn't have a restaurant that serves breakfast.

Will Villa Palmeras allow pets to stay for free?

No, pets aren't allowed at Villa Palmeras though service animals are welcome.

Are there connecting rooms at Villa Palmeras?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Villa Palmeras?

The closest major airport to Villa Palmeras is Cancun Intl. Airport (CUN), which is 5.1 mi away (9 minutes by car).

Are there rooms with balconies at Villa Palmeras?

Yes, some guestrooms at Villa Palmeras offer a balcony and may feature garden views.

Villa Palmeras Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 560 out of 1003 reviews
Rating 8 - Good. 214 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 79 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabriel

Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the hotel was very nice. The staff was also helpful with meals and setting up my television.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

8/10 Good

Steven

Stayed 1 night in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Nice place for a few days. Clean snd convenient to airport. Pool area was nice and the secured parking was great. Very responsive staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shanice

Stayed 1 night in Oct 2025

10/10 Excellent

Manisha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean room quiet
Stayed 1 night in Oct 2025

8/10 Good

Akkeyia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Has potential
Stayed 2 nights in Oct 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service
The shower head needs to be replaced but overall a pleasant place to be
Stayed 1 night in Oct 2025

2/10 Terrible

ALEJANDRO

Business traveler
Disliked: Cleanliness, staff & service, amenities
Also impossible to arrive their , instructions are no convenient , I drove over 30 minutes more to find my way to the hotel. Nobody at the reception they just sent instructions very Impersonal , no food discount no room upgrade. They gave me a wrong room I opened there was someone else I was about of living the place and ask for a full reimburse. This hotel lies everything I don’t recommend it at all
Stayed 1 night in Oct 2025

6/10 Okay

Lamia

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Upon arrival I was placed in a room a random room by staff, not knowing I had to download WhatsApp to actually find my exact room. The only good thing from this hotel is that the staff was pleasant but maybe because I couldn’t understand their language. The Tv is slow, remote backs are broken, and wifi is extremely slow! Sheets were stained and hair on sheets. I had noisy neighbors who were also smoking cigarettes after I saw a sign that said no smoking. It’s a nice hotel, it’s just very outdated. I would never stay here again due to my phone not working and the food is horrible! The only perk is it’s close to the airport. The transportation driver said it’s a unsafe neighborhood and tourists should’nt be in this area. We couldn’t even do excursions because it’s not in a hotel zone. It was our first time coming here so next time I will do something more better. Book at your own risk!
Stayed 2 nights in Oct 2025

10/10 Excellent

Myroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-In process was very easy as everything was done through WhatsApp. Room was clean and had a great view of the backyard pool. The food available at the restaurant downstairs was some of the best we had in Cancun. Exceptional service!
Stayed 1 night in Oct 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ok. Wife was terrified by how we had to get into parking lot and room as there is no one there at night so you have to do it yourself. All the lights where off when we got there so we had to use our phones also as soon as we got into the room we had to turn on the A/C cuase the room was like a steam room about 10 minutes went by and the power went out for about 5 minutes cane back on for like 5 minutes and then went out again. I liked the hotel just the location at night is not the best and having to get off your car to go into the parking is not great either over all it was fine
Stayed 1 night in Oct 2025

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vialidades inundadas en temporada de lluvia.
Stayed 1 night in Oct 2025

8/10 Good

GRACELIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

MARY

Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean an cozy place. Staff are very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredibly convenient place to stay if you need a night close to the airport. Everything is clean, convenient, and friendly. Pool was a perfect temperature and the food is good. Thanks!
Stayed 1 night in Sep 2025

10/10 Excellent

GURWINDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Anil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was neat and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Marta

Stayed 1 night in Sep 2025

10/10 Excellent

Salvador

Stayed 1 night in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really pleasant stay, with lovely welcoming staff.
Stayed 1 night in Sep 2025

2/10 Terrible

Hairol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to leave the hotel the next day. We didn't even sleep the second night of our stay... you have no one to talk to about problems...
Stayed 4 nights in Sep 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wi-Fi connection was inconsistent and stopped working while I was in an important meeting. Tha manager seemed like a nice guy and tried to be helpful but this was too barebones for me. I would not stay again unless I was taking off the next day from the Cancún airport- which is close by.
Stayed 3 nights in Sep 2025

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