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ibis Cancun Centro

Property class: 3

Choose dates to view prices

Photo gallery for ibis Cancun Centro

A modern hotel with a prominent 'ibis' sign, a glass facade, and a parking lot with several cars.
A hotel room with two beds, a window with a view, a mounted TV, and a painting on the wall.
A bar area with stools, a TV screen, and shelves with various bottles.
A modern interior with red and white geometric wall design, multiple seating areas, and a reception desk with a computer.
A restaurant with multiple dining tables set for guests, overhead pendant lighting, and a visible kitchen area in the background.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
  • Place, Royal Yak Casino and Sports Book
    ‪2 min walk‬
  • Place, Dubai Palace Casino
    ‪3 min walk‬
  • Place, Plaza Las Americas
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

A hotel room with a bed, a desk with a laptop, a chair, a window with a view of a cityscape, and a closet.

Double Room, 1 Double Bed

8.0 out of 10
Very good
(132 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Lagoon View

A hotel room with two beds, a window with a city view, a framed artwork on the wall, and a wooden headboard.

Double Room, 1 Double Bed, Lagoon View

8.0 out of 10
Very good
(24 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Twin Beds

A hotel room with two beds, a large window with a city view, a bathroom with a sink and mirror, and a towel rack.

Double Room, 2 Twin Beds

7.4 out of 10
Good
(41 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Cancun

Located in Downtown Cancun, ibis Cancun Centro is next to Royal Yak Casino and Sports Book and Dubai Palace Casino. This 190-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Royal Yak Casino and Sports Book - 2 min walk - 0.1 miles
  • Dubai Palace Casino - 3 min walk - 0.2 miles
  • Plaza Las Americas - 5 min walk - 0.3 miles
  • Plaza 28 - 3 min drive - 1.4 miles
  • Las Palapas Park - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Sushi Itto - ‬8 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Flor De Lis - ‬4 min walk

About this property

ibis Cancun Centro

Ibis Cancun Centro features free WiFi in public areas, a business center, and a computer station. Valet parking is offered for MXN 120 per stay. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities and a TV in a common area.
Guests can expect free WiFi and 22-inch plasma TVs with satellite channels. Other standard amenities include hair dryers, phones, and desks. Housekeeping is available once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MXN 120 per stay)
  • Covered valet parking on site (MXN 120 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 290 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renez-vous

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 350 per pet, per night, plus a deposit of MXN 1000 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 13 kids stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 290 for adults and MXN 145 for children
  • Covered self parking fee: MXN 120 per stay
  • Covered valet parking fee: MXN 120 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Centro

Centro Cancun

Ibis Cancun Centro

Ibis Centro Hotel Cancun

ibis Cancun Centro Hotel

Ibis Cancun Centro Hotel Cancun

ibis Cancun Centro Hotel

ibis Cancun Centro Cancun

ibis Cancun Centro Hotel Cancun

Frequently asked questions

Is a free cancellation option available at ibis Cancun Centro?

Ibis Cancun Centro offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at ibis Cancun Centro?

As of Sep 17, 2026, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on Oct 9, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to ibis Cancun Centro?

This hotel is situated in Downtown Cancun, just steps from Royal Yak Casino and Sports Book and Dubai Palace Casino, and within a short walk of Plaza Las Americas. You'll also find Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez within a short drive.

Will I be able to park at ibis Cancun Centro?

Yes, valet parking is offered for MXN 120 per stay and self parking is available for MXN 120 per stay. Wheelchair-accessible parking is also available for guests.

Does ibis Cancun Centro have a casino?

No, ibis Cancun Centro doesn't have a casino.

Will I find an indoor pool at ibis Cancun Centro?

No, there is no indoor pool at this hotel.

Is ibis Cancun Centro good for couples?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include a lagoon view.

Does ibis Cancun Centro feature a restaurant that includes a breakfast menu?

Yes, ibis Cancun Centro serves buffet breakfast for a surcharge each morning at Renez-vous.

Will ibis Cancun Centro allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ibis Cancun Centro for a fee of MXN 350 per pet, per night. A deposit of MXN 1000 per stay is collected.

What is the closest airport to ibis Cancun Centro?

The closest major airport to ibis Cancun Centro is Cancun Intl. Airport (CUN), which is 9.7 mi away (15 minutes by car).

ibis Cancun Centro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 727 out of 1278 reviews
Rating 8 - Good. 300 out of 1278 reviews
Rating 6 - Okay. 134 out of 1278 reviews
Rating 4 - Poor. 54 out of 1278 reviews
Rating 2 - Terrible. 63 out of 1278 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great,the staff was courteous and the breakfast bar was clean and the food was great. Parking also was nice.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities
Yes great room accomodations
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, amenities
Great spotless hotel, good staff an a very friendly customer service
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel experience!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities
Excellent staff clean room good location
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Cesarine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for a quick business visit. Clean room, great staff, and the amenities included everything I needed for a short stay. There's a Walmart and coffee shop right next to the hotel which adds even more convenience and a huge mall a couple of blocks away. The area is safe and quiet. I would definitely recommend this hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Celeste

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
For the cost, it is clean and has everything for a quick stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Daniel R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were so helpful! Everything was very clean and it’s also in a great location. I hope I can come back soon. I didn’t have enough time there or in all of Cancun
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Juan R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

eduardo Demesa

Liked: Amenities, property conditions & facilities
The place is good for relaxing.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

jonathan

Liked: Staff & service
Excelente
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Attached to a Walmart market for convenience. Walkable to the mall.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities
Everything was really nice. The room the staff the front desk were all friendly and accommodating 😁
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for work overall it was a wonderful stay a little noisy but is tolerable
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities
Yes the staff was super nice and accommodating. Room was clean and I would recommend this hotel to family and friends.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities
Very nice dtay
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Luci

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very kind and helpful. The area was super nice. Lots of stuff around the hotel. The room was clean with nice AC! Would definitely stay there again.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

JORGE

Liked: Cleanliness, staff & service
Very near to the largest Mall in Cancun, and great staff! With PARKING!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

VICTOR ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everithyng was ok...
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Matthew W.

Disliked: Amenities
Good location for one night.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, quick check in fridge in room
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes convenient
Stayed 9 nights in Feb 2026