ibis Cancun Centro

3.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for ibis Cancun Centro

Exterior
Shower, eco-friendly toiletries, hair dryer, towels
Lunch and dinner served, Regional cuisine
Lobby sitting area
Desk, blackout drapes, soundproofing, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Housekeeping

Explore the area

Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
  • Plaza Las Americas
    ‪3 min walk‬
  • Dubai Palace Casino
    ‪3 min walk‬
  • Plaza 28
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

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Room options

Double Room, 1 Double Bed, Lagoon View

  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room, 2 Double Beds

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Downtown Cancun within a short walk of Plaza Las Americas, ibis Cancun Centro is within a mile (2 km) of other popular sights such as Plaza 28. This 190-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Plaza Las Americas - 3 min walk - 0.2 miles
  • Dubai Palace Casino - 3 min walk - 0.2 miles
  • Plaza 28 - 2 min drive - 1.3 miles
  • Puerto Cancun Marina Town Center - 5 min drive - 2.5 miles
  • Playa Tortugas - 9 min drive - 4.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Boston's Pizza Cancún - ‬4 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Toks - ‬8 min walk

About this property

ibis Cancun Centro

Eco-certified hotel with a 24-hour front desk and a restaurant
Ibis Cancun Centro features free WiFi in public areas, a business center, and a computer station. Parking is MXN 100 per stay (MXN 100 per stay for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the hotel to the airport (available 24 hours) for MXN 500 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include laundry facilities and a TV in a common area.
Guests can expect free WiFi and 22-inch plasma TVs with satellite channels. Other standard amenities include hair dryers, phones, and desks. Housekeeping is available once per stay.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Covered self parking on site (MXN 100 per stay)
  • Covered valet parking on site (MXN 100 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 279 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renez-vous

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 13 kids stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 279 for adults and MXN 140 for children
  • Airport shuttle fee: MXN 500 per vehicle (maximum occupancy 4)
  • Covered self parking fee: MXN 100 per stay
  • Covered valet parking fee: MXN 100 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

Is a free cancellation option available at ibis Cancun Centro?

Ibis Cancun Centro offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at ibis Cancun Centro?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on Jun 30, 2025 start from $48.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to ibis Cancun Centro?

This hotel is situated in Downtown Cancun, just steps from Royal Yak Casino and Sports Book and Dubai Palace Casino, and within a short walk of Plaza Las Americas. You'll also find Plaza 28 and Puerto Cancun Marina Town Center within a short drive.

Is there parking available at ibis Cancun Centro?

Yes, covered valet parking is offered for MXN 100 per stay. Accessible parking is also available for guests.

Does ibis Cancun Centro have a casino?

No, ibis Cancun Centro doesn't have a casino.

Will I find an indoor pool at ibis Cancun Centro?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at ibis Cancun Centro?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include lagoon views.

Does ibis Cancun Centro have a hot tub?

No, this hotel doesn't have a spa tub.

Does ibis Cancun Centro feature a restaurant that includes a breakfast menu?

Yes, ibis Cancun Centro serves buffet breakfast for a surcharge each morning at Renez-vous.

Will ibis Cancun Centro allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ibis Cancun Centro for a fee of MXN 300 per pet, per night. A deposit of MXN 1000 per stay is collected.

Does ibis Cancun Centro have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to ibis Cancun Centro?

The closest major airport to ibis Cancun Centro is Cancun Intl. Airport (CUN), which is 9.7 mi away (15 minutes by car).

Are there rooms with balconies at ibis Cancun Centro?

No, at ibis Cancun Centro, there aren't any guestrooms that list a balcony.

ibis Cancun Centro Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 619 out of 1256 reviews
Rating 8 - Good. 335 out of 1256 reviews
Rating 6 - Okay. 137 out of 1256 reviews
Rating 4 - Poor. 77 out of 1256 reviews
Rating 2 - Terrible. 88 out of 1256 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Just there one night, staff were very nice. Food was excellent.
Stayed 1 night in Mar 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, wonderful friendly staff. Clean modern rooms. Very good breakfast
Stayed 4 nights in Mar 2025

4/10 Poor

PARTHIV

Traveled with family
Disliked: Staff & service, property conditions & facilities
Small room. Location is good but it's better to stay in a resort. Breakfast was good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Gladis

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable and clean

Was good
Stayed 2 nights in Mar 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walmart and shopping store closed by
Stayed 1 night in Mar 2025

10/10 Excellent

Esteban

Liked: Property conditions & facilities
Me gustó el lugar
Stayed 4 nights in Feb 2025

8/10 Good

filmore

Stayed 10 nights in Feb 2025

10/10 Excellent

Yazmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice located. Walmart right next to hotel. 7 11 behind the building. And 5 min walk to the plaza. Room was small but had everything needed. Breakfast was delicious. No complaints
Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
This is a basic hotel in terms of the rooms, but the staff are truly excellent and there is a good breakfast available in the restaurant. Also there is a mini Walmart next door which is useful.
Stayed 2 nights in Feb 2025

10/10 Excellent

aharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

Stayed 6 nights in Dec 2024

10/10 Excellent

John, Manitou Springs

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Virve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be nice to have a coffee/tea maker in a room along with a mini fridge.
Stayed 3 nights in Feb 2025

10/10 Excellent

Melanie

Stayed 8 nights in Jan 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are extremely clean and the staff is absolutely amazing. They have a really amazing breakfast buffet. They have a nice bar and restaurant. You are in walking distance to the mall and numerous restaurants. I am actually heading back to Cancun and booked this hotel again. You won’t be disappointed and if you love coffee, they have the best coffee!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Lazaro, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellence location! Very professional staff
Stayed 4 nights in Feb 2025

8/10 Good

Geremias, Ramos Arizpe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Philmore A.

Stayed 1 night in Feb 2025

10/10 Excellent

Uche

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

William, Woodlawn

Stayed 2 nights in Jan 2025

8/10 Good

Maria

Business traveler
Liked: Cleanliness, staff & service
Is a good option for an economic price if you are just doing business.
Stayed 13 nights in Jan 2025

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

2/10 Terrible

Shanmukha Srinivas

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Washrooms are not in a situation to use. Very bad property
Stayed 1 night in Jan 2025

10/10 Excellent

Rodney Sahin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Jan 2025