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ibis Cancun Centro

3.0 star property
Hotel with a restaurant, 6-minute walk to Plaza Las Americas

Choose dates to view prices

Photo gallery for ibis Cancun Centro

Lunch and dinner served, Regional cuisine
Business center
Daily buffet breakfast (MXN 279 per person)
Exterior
Double Room, 2 Twin Beds | Desk, blackout drapes, soundproofing, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
  • Place, Plaza Las Americas
    ‪3 min walk‬
  • Place, Dubai Palace Casino
    ‪3 min walk‬
  • Place, Plaza 28
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed

7.8 out of 10
Good
(114 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Lagoon View

Double Room, 1 Double Bed, Lagoon View | Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

8.0 out of 10
Very good
(16 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | Desk, blackout drapes, soundproofing, free WiFi

Double Room, 2 Twin Beds

7.2 out of 10
Good
(36 reviews)
  • Lagoon view
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Cancun

Located in Downtown Cancun, ibis Cancun Centro is next to Royal Yak Casino and Sports Book and Dubai Palace Casino. This 190-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Plaza Las Americas - 3 min walk - 0.2 miles
  • Dubai Palace Casino - 3 min walk - 0.2 miles
  • Plaza 28 - 6 min drive - 1.3 miles
  • Las Palapas Park - 6 min drive - 1.6 miles
  • Puerto Cancun Marina Town Center - 10 min drive - 2.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Troje - ‬5 min walk
  • ‪Beduino Coffe - ‬3 min walk
  • ‪Flor De Lis - ‬4 min walk
  • ‪Subway - ‬4 min walk

About this property

ibis Cancun Centro

Hotel with a restaurant, 6-minute walk to Plaza Las Americas
Ibis Cancun Centro features free WiFi in public areas, a business center, and a computer station. Valet parking is offered for MXN 120 per stay. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include laundry facilities and a TV in a common area.
Guests can expect free WiFi and 22-inch plasma TVs with satellite channels. Other standard amenities include hair dryers, phones, and desks. Housekeeping is available once per stay.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Nov 18 - Nov 19
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MXN 120 per stay)
  • Covered valet parking on site (MXN 120 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 279 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renez-vous

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 350 per pet, per night, plus a deposit of MXN 1000 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 13 kids stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 279 for adults and MXN 140 for children
  • Covered self parking fee: MXN 120 per stay
  • Covered valet parking fee: MXN 120 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

Is a free cancellation option available at ibis Cancun Centro?

Ibis Cancun Centro offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at ibis Cancun Centro?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on Nov 21, 2025 start from $58.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to ibis Cancun Centro?

This hotel is situated in Downtown Cancun, just steps from Royal Yak Casino and Sports Book and Dubai Palace Casino, and within a short walk of Plaza Las Americas. You'll also find Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez within a short drive.

Will I be able to park at ibis Cancun Centro?

Yes, covered valet parking is offered for MXN 120 per stay. Accessible parking is also available for guests.

Does ibis Cancun Centro have a casino?

No, ibis Cancun Centro doesn't have a casino.

Will I find an indoor pool at ibis Cancun Centro?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at ibis Cancun Centro?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include lagoon views.

Are there hot tubs at ibis Cancun Centro?

No, this hotel doesn't have a spa tub.

Does ibis Cancun Centro feature a restaurant that includes a breakfast menu?

Yes, ibis Cancun Centro serves buffet breakfast for a surcharge each morning at Renez-vous.

Will ibis Cancun Centro allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ibis Cancun Centro for a fee of MXN 350 per pet, per night. A deposit of MXN 1000 per stay is collected.

Are there connecting rooms at ibis Cancun Centro?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to ibis Cancun Centro?

The closest major airport to ibis Cancun Centro is Cancun Intl. Airport (CUN), which is 9.7 mi away (15 minutes by car).

Can I book a room with a balcony at ibis Cancun Centro?

No, there aren't any guestrooms with balconies at ibis Cancun Centro.

ibis Cancun Centro Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 658 out of 1300 reviews
Rating 8 - Good. 342 out of 1300 reviews
Rating 6 - Okay. 140 out of 1300 reviews
Rating 4 - Poor. 74 out of 1300 reviews
Rating 2 - Terrible. 86 out of 1300 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sergio V Poot

Stayed 1 night in Jul 2025

6/10 Okay

Phillip

Stayed 1 night in Jul 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2025

10/10 Excellent

Stecy K Zapata

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff there are super friendly. They kept our luggage’s in their room because our flight got delayed and called us taxis since we didn’t want to get scammed. It’s right next to a mall and starbucks/restaurants. And even better, a Walmart! I believe this hotel is affordable and convenient for anyone.
Stayed 4 nights in May 2025

6/10 Okay

Matthew W.

Traveled with family
Disliked: Amenities
Good location for one night.
Stayed 1 night in Jun 2025

6/10 Okay

Matthew W.

Traveled with family
Disliked: Amenities
Good option for an overnight stay, but not more than a night and they don't have a gym.
Stayed 2 nights in Jun 2025

10/10 Excellent

mario

Liked: Cleanliness
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Stayed 1 night in Jun 2025

2/10 Terrible

Stephen

Stayed 1 night in Jun 2025

2/10 Terrible

Janette

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible and to small it should be a capsule hotel
Stayed 1 night in Jun 2025

2/10 Terrible

Janette

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible for more than 1 person is a small cave not a good place unless you are by yourself no table or chair barely a bed and shelf no space not even for luggage
Stayed 1 night in Jun 2025

10/10 Excellent

Igor, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 9 nights in May 2025

8/10 Good

Mhd louay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice hotel but very far away from the city or the beach it's somehow near to the airport, so you should have a car , the service is good 😊
Stayed 1 night in May 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente y conveniente
Stayed 1 night in Mar 2025

2/10 Terrible

Reyna

Traveled with family
Super tiny rooms not even fit the baggage in the floor, or waking around! Really bad experience
Stayed 1 night in May 2025

10/10 Excellent

Juan, San Francisco

Traveled with family
Liked: Cleanliness, staff & service
It’s centrically located in centro Cancun. There’s a Walmart next door which’s very convenient. Rooms are clean and recently renovated. There’s no fridge in the room and for me was a little inconvenient since I had no way to store my insulin injections. There’s no iron in the room either. Other than that the staff was very professional and attentive.
Stayed 2 nights in May 2025

8/10 Good

Carl, Montreal

Stayed 1 night in May 2025

10/10 Excellent

Alfredo, tooele

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 2 nights in Apr 2025

10/10 Excellent

HECTOR

Stayed 1 night in Apr 2025

10/10 Excellent

Michael, houma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2025

2/10 Terrible

Elys

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room didn’t have air conditioning. Great staff, horrible hotel
Stayed 1 night in Mar 2025

8/10 Good

David

Business traveler
Liked: Staff & service, property conditions & facilities

convenient for central Cancun

Breakfast was good, staff are excellent. Room on the small side, no frills. There is a wal-mart food store next door which is pretty useful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, but the door to the hallway was to thin so I could hear everyone coming in and out of the elevator. But other than that it was a wonderful stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the airport and major mall and food. Easy going hotel -very simple
Stayed 2 nights in Apr 2025

8/10 Good

Himal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

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