ibis Cancun Centro

Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Lunch and dinner served, Regional cuisine

Daily buffet breakfast (MXN 279 per person)

1 bedroom, desk, blackout drapes, soundproofing

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Parking available
Pet friendly
Housekeeping

Explore the area

Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504

Plaza Las Americas
‪3 min walk‬
Dubai Palace Casino
‪3 min walk‬
Plaza 28
‪2 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪18 min drive‬

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Room options

Double Room, 1 Double Bed, Lagoon View

Very good

Lagoon view
Sleeps 2
1 Double Bed

Double Room, 1 Double Bed

Very good

431 sq ft
City view
Sleeps 2
1 Double Bed

Double Room, 2 Double Beds

Good

Lagoon view
Sleeps 4
2 Double Beds

About the neighborhood

Cancun

Located in Downtown Cancun within a short walk of Plaza Las Americas, ibis Cancun Centro is within a mile (2 km) of other popular sights such as Plaza 28. This 190-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

Plaza Las Americas - 3 min walk - 0.2 miles
Dubai Palace Casino - 3 min walk - 0.2 miles
Plaza 28 - 2 min drive - 1.3 miles
Las Palapas Park - 3 min drive - 1.4 miles
Puerto Cancun Marina Town Center - 5 min drive - 2.5 miles

Getting around

Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

‪Starbucks - ‬8 min walk
‪Boston's Pizza Cancún - ‬4 min walk
‪Hooters - ‬7 min walk
‪Starbucks - ‬1 min walk
‪Toks - ‬8 min walk

About this property

ibis Cancun Centro

Eco-certified hotel with a 24-hour front desk and a restaurant

Ibis Cancun Centro features free WiFi in public areas, a business center, and a computer station. Parking is MXN 120 per stay (MXN 120 per stay for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the hotel to the airport (available 24 hours) for MXN 900 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include laundry facilities and a TV in a common area.

Guests can expect free WiFi and 22-inch plasma TVs with satellite channels. Other standard amenities include hair dryers, phones, and desks. Housekeeping is available once per stay.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

$62 nightly

Jul 6 - Jul 7

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour airport drop-off shuttle on request for a surcharge
Covered self parking on site (MXN 120 per stay)
Covered valet parking on site (MXN 120 per stay)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 279 for adults and MXN 140 for children
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Renez-vous

Things to do

Shopping mall
TV in common areas

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Business center
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Elevator (71 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk (24 inches high)
Wheelchair-accessible restaurant

1 building
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

22-inch plasma TV with satellite channels

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Phone
Recycling
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
Dogs and cats only
Service animals exempt from fees

Children and extra beds

Up to 13 kids stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately MXN 279 for adults and MXN 140 for children
Airport shuttle fee: MXN 900 per vehicle (maximum occupancy 4)
Covered self parking fee: MXN 120 per stay
Covered valet parking fee: MXN 120 per stay
Pet deposit: MXN 1000 per stay
Pet fee: MXN 300 per pet, per night
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Centro

Centro Cancun

Ibis Cancun Centro

Ibis Centro Hotel Cancun

ibis Cancun Centro Hotel

Ibis Cancun Centro Hotel Cancun

ibis Cancun Centro Hotel

ibis Cancun Centro Cancun

ibis Cancun Centro Hotel Cancun

Frequently asked questions

Is a free cancellation option available at ibis Cancun Centro?

Ibis Cancun Centro offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at ibis Cancun Centro?

As of Jun 30, 2025, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on Jul 18, 2025 start from $52.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to ibis Cancun Centro?

This hotel is situated in Downtown Cancun, just steps from Royal Yak Casino and Sports Book and Dubai Palace Casino, and within a short walk of Plaza Las Americas. You'll also find Plaza 28 and Puerto Cancun Marina Town Center within a short drive.

Is there parking available at ibis Cancun Centro?

Yes, covered valet parking is offered for MXN 120 per stay. Accessible parking is also available for guests.

Does ibis Cancun Centro have a casino?

No, ibis Cancun Centro doesn't have a casino.

Will I find an indoor pool at ibis Cancun Centro?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at ibis Cancun Centro?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include lagoon views.

Does ibis Cancun Centro have a hot tub?

No, there isn't a spa tub at this hotel.

Does ibis Cancun Centro feature a restaurant that includes a breakfast menu?

Yes, ibis Cancun Centro serves buffet breakfast for a surcharge each morning at Renez-vous.

Will ibis Cancun Centro allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ibis Cancun Centro for a fee of MXN 300 per pet, per night. A deposit of MXN 1000 per stay is collected.

Are there connecting rooms at ibis Cancun Centro?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to ibis Cancun Centro?

The closest major airport to ibis Cancun Centro is Cancun Intl. Airport (CUN), which is 9.7 mi away (15 minutes by car).

Are there rooms with balconies that I can book at ibis Cancun Centro?

No, you won't find guestrooms with balconies at ibis Cancun Centro.

ibis Cancun Centro Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

mario

Jun 19, 2025

Liked: Cleanliness

Good

Stayed 2 nights in Jun 2025

8/10 Good

trinh, QUINCY

Mar 31, 2025

Liked: Cleanliness, property conditions & facilities

There was no fridge in the room. It is convenient. 15 mins away from the airport. There are restaurants around the area. There is a 7 Eleven and Walmart Express seconds away. The mall is across the street with a supermarket with fresh foods

Stayed 3 nights in Mar 2025

10/10 Excellent

Anelina

Business traveler

Mar 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Mar 2025

10/10 Excellent

Konstantin

Mar 27, 2025

Stayed 1 night in Mar 2025

8/10 Good

Dhruti

Mar 27, 2025

Stayed 2 nights in Mar 2025

6/10 Okay

Vaishakh

Mar 26, 2025

Liked: Cleanliness, staff & service

👍

Stayed 3 nights in Mar 2025

2/10 Terrible

Kenneth, Bronx

Traveled with partner

Mar 25, 2025

Disliked: Staff & service, amenities

Terrible communication and service. Our toilet stopped working at night, and despite reporting it immediately, we were left waiting until 11 AM the next day for a solution. After all those hours, they finally decided to give us a new room—something they should have done from the beginning. To make matters worse, we were charged for a late checkout even though the night manager had given us approval to stay until 12 PM. Completely unacceptable experience

Stayed 2 nights in Mar 2025

10/10 Excellent

Eliana

Mar 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Mar 20, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn

Traveled with family

Mar 18, 2025

Liked: Cleanliness, property conditions & facilities

Just there one night, staff were very nice. Food was excellent.

Stayed 1 night in Mar 2025

8/10 Good

Mark

Traveled with partner

Mar 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great value for money, wonderful friendly staff. Clean modern rooms. Very good breakfast

Stayed 4 nights in Mar 2025

4/10 Poor

PARTHIV

Traveled with family

Mar 14, 2025

Disliked: Staff & service, property conditions & facilities

Small room. Location is good but it's better to stay in a resort. Breakfast was good.

Stayed 3 nights in Mar 2025

10/10 Excellent

Rachel

Mar 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Mar 2025

10/10 Excellent

Mariana

Traveled with family

Mar 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean

Stayed 2 nights in Mar 2025

10/10 Excellent

Gladis

Mar 10, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable and clean

Was good

Stayed 2 nights in Mar 2025

10/10 Excellent

Donna

Traveled with partner

Mar 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Walmart and shopping store closed by

Stayed 1 night in Mar 2025

10/10 Excellent

Esteban

Mar 7, 2025

Liked: Property conditions & facilities

Me gustó el lugar

Stayed 4 nights in Feb 2025

8/10 Good

filmore

Mar 4, 2025

Stayed 10 nights in Feb 2025

10/10 Excellent

Yazmin

Traveled with partner

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice located. Walmart right next to hotel. 7 11 behind the building. And 5 min walk to the plaza. Room was small but had everything needed. Breakfast was delicious. No complaints

Stayed 2 nights in Feb 2025

8/10 Good

David

Mar 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This is a basic hotel in terms of the rooms, but the staff are truly excellent and there is a good breakfast available in the restaurant. Also there is a mini Walmart next door which is useful.

Stayed 2 nights in Feb 2025

10/10 Excellent

aharon

Mar 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

Stayed 6 nights in Dec 2024

10/10 Excellent

John, Manitou Springs

Feb 27, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Feb 2025

8/10 Good

Virve

Feb 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would be nice to have a coffee/tea maker in a room along with a mini fridge.

Stayed 3 nights in Feb 2025

10/10 Excellent

Melanie

Feb 22, 2025

Stayed 8 nights in Jan 2025

10/10 Excellent

Melanie

Feb 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms are extremely clean and the staff is absolutely amazing. They have a really amazing breakfast buffet. They have a nice bar and restaurant. You are in walking distance to the mall and numerous restaurants. I am actually heading back to Cancun and booked this hotel again. You won’t be disappointed and if you love coffee, they have the best coffee!!

Stayed 4 nights in Jan 2025