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Recent guest reviews

This is our second time staying here at Oleo and it did not disappoint. From the moment we walked in, Tamara made us feel very welcomed. Check in was smooth and our room (1809) had the most amazing view with a balcony. The lobby bartenders, Raul, Jonathan, and Enrique were amazing. They were so friendly and always new what drink we wanted. They made us feel at home. Thank y'all for everything, we had an amazing time.

Great boutique resort in front of the beach with amazing views, The customer service was amazing and the restaurants available had quality food for all inclusive resort amenities

Amazing service from moment we arrived until the minute we left. The staff went over and beyond to ensure our stay was the best possible experience. The food was fresh, clean, healthy and delicious. Plenty of different options and also room service and a fantastic coffee shop better than Starbucks. The bar drinks were tasty, strong and we never had an empty one. The property is quiet and on a beautiful section of the beach with the pool right beside. We went back and forth all day. The room and view were delightful and relaxing. We had a truly wonderful vacation here. Would definitely consider going back.

My wife and I came to Oleo for four nights. We loved the Mediterranean restaurant as well as the Asian cuisine. We really enjoyed Tony with the entertainment! He was high energy and very personable. He remembered us from the first day at the pool and greeted us with our names every time he saw us during our stay. He even sat by us our last night and made a cute pink bracelet for our daughter. Thank you Oleo for an amazing experience!

The buffet not good at all, the food wasn’t from mexico is just american food with no salt.

It was a clean propertt. Everyone very kind and attentive. Food was not good at all. Buffet had same breakfast everyday.

Everything was good , very helpful and smooth check in and out !!!! (:

The employees were fantastic! Very friendly and accommodating. The food was average and the night time activities were lacking.

Oleo was amazing. All staff was friendly, helpful and so fun. Property was beautiful, beach was amazing and most of the food was so delicious! Will be back again!

The staff was amazing. However I had to wait 2 days for clean towels. No hot water. The elevator was extremely slow. The food was ok.

I travelled here for a solo trip just to get away for a bit. I was a little disheartened initially when I pulled up out front as the property seemed to be under a bit of construction and I was worried there would be noise (there wasn't any). The view of the ocean from the lobby was beautiful and I couldn't wait to get up to my room to change so I could lay out on the beach. The room I requested was a lagoon view which was one of the larger suites but the room I was given was not what was pictured. It was still a nice room on a higher floor with both ocean and lagoon views, so it was a tradeoff I was willing to accept. The room did show signs of wear but it was clean and bright. I didn't feel like dressing for dinner so I ordered room service which came in about 15 minutes. The menu choices are slim but serves its purpose. I made it down to the buffet the next morning for breakfast which I ate on the outdoor patio with a gorgeous view of the water. I actually ended up having all of my meals here, my only complaint is that the floors are quite slippery and I almost fell a few times. There was a good variety of options at every meal so I had no trouble finding something satisfying. I spent the next few days just lounging on the beach enjoying the sun and sea. There was a wonderful guy whose name I forget but he made sure I always had a cold drink. The hotel is close to the airport but far from the main strip of hotels, which was fine with me. Would definitely stay here again.

Had a really nice stay! The staff is very accommodating!

Very clean place! They were painting,cleaning, all day long everyday we were there. The food had a lot of options. The staff was extremely friendly and pleasant. Right on the ocean!

Too much seaweed on the beach, why wasn’t it cleaned in the morning? Half my party left early and I was not compensated. Still paying for meals for a person who wasn’t there and staff was of no “0” assistance.

Blvd. Kukulkan Km 19.5 Cancun QROO

Room options

Standard Room

Sleeps 2

Superior Sunset

Sleeps 4

Standard Double Room

Sleeps 4

Inspira Superior Ocean View

Sleeps 4

Guest reviews for Oleo Cancun Playa All Inclusive Boutique Resort

Everyone (35) Couples (22) Family (29)
5
Everyone

By on Aug 27, 2023

Review comment responded on Sep 8, 2023

Estimada Veronica, Agradecemos su visita y su puntuación, estaremos encantados de recibirlos próximamente.Sinceramente,

3
Everyone

By on Jul 29, 2023

Review comment responded on Aug 6, 2023

Dear Igor, We appreciate your visit and your score, we will be delighted to receive you soon.Sincerely,

5
Partner Couples

This is our second time staying here at Oleo and it did not disappoint. From the moment we walked in, Tamara made us feel very welcomed. Check in was smooth and our room (1809) had the most amazing view with a balcony. The lobby bartenders, Raul, Jonathan, and Enrique were amazing. They were so friendly and always new what drink we wanted. They made us feel at home. Thank y'all for everything, we had an amazing time.

By , from Austin on Jul 29, 2023

Review comment responded on Jul 30, 2023

Dear Melinda, We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments, we appreciate the recognition of the service provided by Tamara, Raúl, Jonathan and Enrique. Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeBest Regards

5
Family Family with small children

Great boutique resort in front of the beach with amazing views, The customer service was amazing and the restaurants available had quality food for all inclusive resort amenities

By , from Pacific on Jul 14, 2023

Review comment responded on Jul 14, 2023

Dear Crystal, We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeBest Regards

5
Everyone

By on Jul 7, 2023

Review comment responded on Jul 30, 2023

Dear Joseph, We appreciate your visit and your score, we will be delighted to receive you soon.Sincerely,

5
Everyone

Amazing service from moment we arrived until the minute we left. The staff went over and beyond to ensure our stay was the best possible experience. The food was fresh, clean, healthy and delicious. Plenty of different options and also room service and a fantastic coffee shop better than Starbucks. The bar drinks were tasty, strong and we never had an empty one. The property is quiet and on a beautiful section of the beach with the pool right beside. We went back and forth all day. The room and view were delightful and relaxing. We had a truly wonderful vacation here. Would definitely consider going back.

By on Jun 4, 2023

Review comment responded on Jun 25, 2023

Dear Leah, Thank you very much for staying with us and taking the time to rate us.We are pleased to read that you enjoyed your stay with the quality of food and efficiency of the service of our artists.Your feedback is of great importance to us, as it allows us to continuously improve in order to create memorable moments for our guests and that you feel the hospitality of being with us every day.We will be more than happy to receive you soon.The ÓLEO family wishes you a safe return home.Sincerely,

4
Everyone

By on Apr 3, 2023

Review comment responded on Apr 30, 2023

Dear Melanie, We appreciate your visit and your score, we will be delighted to receive you soon.Sincerely,

5
Family

My wife and I came to Oleo for four nights. We loved the Mediterranean restaurant as well as the Asian cuisine. We really enjoyed Tony with the entertainment! He was high energy and very personable. He remembered us from the first day at the pool and greeted us with our names every time he saw us during our stay. He even sat by us our last night and made a cute pink bracelet for our daughter. Thank you Oleo for an amazing experience!

By on Mar 22, 2023

Review comment responded on Mar 27, 2023

Dear Caleb, We are delighted to know that your stay was wonderful and exceeded all your expectations; Our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments, we appreciate the recognition of the service provided by Tony for entertainment.Each of our reviews is very important to us. Let me let you know that his comments are constructive and motivate us to work in these areas, as his satisfaction and comfort will always be our priority.It will be an honor to have the pleasure of welcoming you again.The ÓLEO family wishes a safe return homeSincerely,

2
Partner Couples

The buffet not good at all, the food wasn’t from mexico is just american food with no salt.

By on Feb 17, 2023

Review comment responded on Feb 19, 2023

Dear Maria, We appreciate you taking the time to share your review of your experience at our resort. We value the comments of each of our guests, as your feedback is important for us to improve the quality of our service. Our goal is always to exceed the expectations of our guests by offering memorable experiences, we are very sorry to read that this was not the case during your stay. We have taken note of your comments and we are working on our areas of opportunity in order to offer our valued guests the best of experiences. Once again, we thank you for sharing your valuable opinion with us, and we hope to have the opportunity to welcome you again in the future. Best regards,

3
Partner Couples

It was a clean propertt. Everyone very kind and attentive. Food was not good at all. Buffet had same breakfast everyday.

By , from compton on Dec 18, 2022

Review comment responded on Dec 24, 2022

Dear Angelica, Thank you very much for your visit, trust and taking the time to write your experience, the Óleo family already misses you and we will be happy to see you back.Our best wishes to you and a prosperous year 2023!

Oleo Cancun Playa All Inclusive Boutique Resort

Blvd. Kukulkan Km 19.5, Cancun, QROO 77500
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