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Occidental Costa Cancún All Inclusive

3.5 star property

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Photo gallery for Occidental Costa Cancún All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Property video
Interior entrance
Garden
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪8 min walk‬
  • Place, Langosta Beach
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Double Room

Double Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

8.0 out of 10
Very good
(327 reviews)
  • Resort view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Double Room, Terrace

Double Room, Terrace | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Terrace

7.6 out of 10
Good
(73 reviews)
  • Resort view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Sea View

8.2 out of 10
Very good
(66 reviews)
  • Sea view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for 2x2 interconnecting rooms

2x2 interconnecting rooms | Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

8.4 out of 10
Very good
(41 reviews)
  • Resort view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds
  • Free WiFi

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Hot Tub, Ocean View

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera within a 5-minute walk of Escénica Tower, Occidental Costa Cancún All Inclusive is within 2 miles (3 km) of other popular sights like Puerto Cancun Marina Town Center. This 358-room, 3.5-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Teatro de Cancún - 1 min walk - 0.1 miles
  • Escénica Tower - 2 min walk - 0.1 miles
  • Playa Tortugas - 8 min walk - 0.5 miles
  • Langosta Beach - 17 min walk - 0.9 miles
  • Las Perlas Beach - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬6 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Bites Food Hall - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪The White Box Gastrobar - ‬8 min walk

About this property

Occidental Costa Cancún All Inclusive

Occidental Costa Cancún All Inclusive features a full-service spa, an outdoor pool, and a gym. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this all-inclusive property include a sauna, free WiFi in public areas, and a hot tub.
32-inch plasma TVs are available for entertainment, and guests can stay connected with free WiFi. Free minibar items, coffee makers, and ceiling fans are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A facilities fee includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.

Property is also known as

Barcelo All Inclusive Cancun

Barcelo Cancun All Inclusive

Barcelo Cancun Costa

Barcelo Costa

Barcelo Costa All Inclusive

Barcelo Costa Cancun

Occidental Costa Cancún All Inclusive All-inclusive property

Cancun Costa

Cancun Costa Barcelo

Costa Barcelo Cancun

Barcelo Costa Cancun Hotel Cancun

Barcelo Costa Cancun Mexico

Costa Real Cancun

Gran Costa Real

Occidental Costa Cancún All Inclusive Cancun

Occidental Costa Cancún Cancun

Occidental Costa Cancún

Occintal Costa Cancún Inclusi

Frequently asked questions

Will I find all-inclusive rate plans at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on Jun 6, 2026 start from $189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see near Occidental Costa Cancún All Inclusive?

This property is situated in Zona Hotelera within a short 6-minute walk of Playa Tortugas and also 13 minutes on foot from Langosta Beach. You'll also find Puerto Cancun Marina Town Center and Tortuga Beach within a short drive.

Is there parking available at Occidental Costa Cancún All Inclusive?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is a spa located at Occidental Costa Cancún All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, facials, and body treatments.

Does Occidental Costa Cancún All Inclusive have a casino at the property?

No, Occidental Costa Cancún All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Costa Cancún All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Occidental Costa Cancún All Inclusive?

This beachfront property offers many amenities for couples such as 4 restaurants and an outdoor pool with some guestrooms featuring a private hot tub.

Are there hot tubs at Occidental Costa Cancún All Inclusive?

No, but guests can enjoy a sauna at this property.

Does Occidental Costa Cancún All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Occidental Costa Cancún All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Occidental Costa Cancún All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Occidental Costa Cancún All Inclusive.

Are there connecting rooms at Occidental Costa Cancún All Inclusive?

No, this property doesn't feature connecting guestrooms.

How far is the airport from Occidental Costa Cancún All Inclusive?

The closest major airport to Occidental Costa Cancún All Inclusive is Cancun Intl. Airport (CUN), which is 13.3 mi away (24 minutes by car).

Are there rooms with balconies at Occidental Costa Cancún All Inclusive?

Yes, some guestrooms at this property offer either a furnished balcony and a terrace where guests can enjoy ocean and garden views.

Does Occidental Costa Cancún All Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Occidental Costa Cancún All Inclusive.

Occidental Costa Cancún All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1280 out of 2813 reviews
Rating 8 - Good. 727 out of 2813 reviews
Rating 6 - Okay. 431 out of 2813 reviews
Rating 4 - Poor. 177 out of 2813 reviews
Rating 2 - Terrible. 198 out of 2813 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Emily

Traveled with group
The food was okay. Had its moments of good food and drinks. The entertainment was loud til almost 11pm. Wasn't a fan of that. The view was beautiful and the staff were nice.
Stayed 6 nights in Apr 2026

2/10 Terrible

Ashley Lizbeth

Traveled with group, Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Although the hotel and staff were great. The food was not. It lacked variety compared to other hotels in the area. The buffet had the exact same food everyday for lunch and dinner. We stayed 4 night and only received 2 dinners at the specialty restaurants. Although the Mexican dinner was the best the Italian restaurant was the worst. We’ve been to Cancun many times and have stayed in a range of hotels in the area and this is the first hotel that disappoints us with the food and menu. As frequent travels and with kids the quality of the food is huge things for us. Overall, the hotel itself was great but they have room for improvement with their menus.
Stayed 4 nights in Apr 2026

8/10 Good

Atul

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2026

6/10 Okay

Elyza

Traveled with partner
The room is stocked with a variety of beverages.
Stayed 3 nights in Apr 2026

6/10 Okay

Laura Clare

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Positives - staff were very nice overall. Pool/beach/buffet/bar service employees were very prompt and kind. Facility was clean. Negatives - food was not good in my opinion. If you stay for 3 or 4 nights you are only given 2 dinner reservations (there are three restaurants); every other meal is at the buffet. No pool bar. It seemed they had more people than they could accommodate I.e. pool/beach chair space, restaurant capacity. Drinks seemed very watered down. First all inclusive I’ve stayed at with no liquor in rooms - mini fridge was in room with water, pop and four beers replaced daily. All bars shut down at 1030pm. Overall would not stay again - didn’t have the all inclusive vibe I like re: good food, multiple food options and drink availability/quality. Again though, staff were VERY nice!!
Stayed 4 nights in Mar 2026

10/10 Excellent

Adolfo L

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 7 nights in Feb 2026

10/10 Excellent

Jocelyn

Stayed 4 nights in Feb 2026

8/10 Good

Gary, Bismarck

Stayed 7 nights in Feb 2026

10/10 Excellent

Joy Jennifer

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff.
Stayed 4 nights in Feb 2026

6/10 Okay

Yvona Ruckschlos

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in
Stayed 3 nights in Feb 2026

6/10 Okay

Jamie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff is amazing and the place is very clean. However it is smaller than appears online and there is very little entertainment Barely any music playing even at the 2 bars. There is not a pool swim up bar. The lobby bar is beside the pool but inconvenient and the beach bar isn’t much better. I felt like I was in my own backyard how small the property is. Also THE ONLY SMOKING AREA is OUTSIDE THE HOTEL PROPERTY. a bench on the sidewalk. but you can request a smoking balcony room for a small daily fee $30 USD per night If you’re looking for a very low key place with great staff and clean property this place is for you. If you’re looking for any more than that probably not
Stayed 4 nights in Feb 2026

8/10 Good

Holly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great food, lots of entertainment
Stayed 9 nights in Feb 2026

10/10 Excellent

Adrian

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good from the staff to the rooms and food! Extremely grateful Thank you Make sure you visit Lucio at the beach bar and Mr Vanilly Two outstanding human beings best of wishes
Stayed 4 nights in Feb 2026

10/10 Excellent

Brian, Edmonton

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the food was excellent. Would go back again but the music is a bit loud every night from 8-10.
Stayed 9 nights in Feb 2026

8/10 Good

Ashley

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing and very helpful. We always had wonderful service from the buffet staff. The view was amazing, the beach was nice and clean. Rooms were comfy and enough space for my family of 5.
Stayed 5 nights in Feb 2026

10/10 Excellent

CHAD CODY

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great room, very clean. excellent staff
Stayed 7 nights in Feb 2026

8/10 Good

Manfred Felix

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice
Stayed 7 nights in Feb 2026

6/10 Okay

Vickie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ehile the hotel itself is nice, be advised, this is party Central. Every room faced the courtyard so you could not escape the blaring live musical events that happened nightly. So if you have peace and quiet in mind, this place is not for you. Secondly, the customer service was severely lacking. The front desk was always always understaffed. When I went to ask about an item that I lost in the pool area. I had to file a report, come back another day, file a report with a different person and after all of that and 72 hours of trying, no one could even tell me whether my item was turned in. not go back.
Stayed 4 nights in Feb 2026

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Food was good, even at the buffet and the staff were lovely. The whole place was very clean and it was wonderful being on the beach
Stayed 5 nights in Feb 2026

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Good to stay
Stayed 3 nights in Feb 2026

10/10 Excellent

Jack, Kingman

Stayed 7 nights in Feb 2026

8/10 Good

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Staff and food were fantastic. However our room faced the street and was quite noisy.
Stayed 3 nights in Feb 2026

4/10 Poor

Christina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was very clean , the food sucked at all the restaurants and all they wanted was your money since we walked in the door , the front desk staff was slow and they did not even try to accommodate, the security thought they were actual cops lol the water sports agent did not explain anything before purchase I was there for 8 days and they were still asking for me room # then when I needed to extend my stay do to weather they were trying to make me pay more then I actually paid for my original stay never returning would not recommended please stay away
Stayed 8 nights in Feb 2026

8/10 Good

Shannon

Traveled with partner
Liked: Cleanliness
Occidental Costa was a nice stay, rooms were clean, water hot, air cold, staff was extremely friendly, kind & helpful. The resort is smaller, 1 pool, beach is small. I'd say my only negative was there are 4 restaurants A mexican, Italian, seafood & the buffet. We stayed 6 days, so they said we get 3 reservations for a 6 day stay. You can only make reservation 2 days ahead, not 1, not the day of, it was kind of strange. We did get into all 3, but honestly I wanted to leave the restaurants and head to the buffet each time we actually did from the seafood restaurant. I'm a foodie, but I give alot of grace at all inclusives, (I also was raised by a Mexican grandma) so I think thats why I found the buffet food so comforting. They always had a great selection, good comfort food, breakfast, lunch & dinner, clean, and staff was Sooo friendly. So 4 stars because the reservations issue was irritating. But 5 stars to the resort and staff. The entertainers for the poolside & activities were great. For the price, and a nice calm, pleasant trip I think it was worth every penny. Also not big drinkers so not sure about liquor quality we did gave some mango mezcal drinks, which didnt feel very strong I'm sure it's watered down i had to adk for a few exrra shots of the mezcal, but it was perfect for a cool refreshing frozen drink by the pool for us. Not the biggest, best or most exquisite resort, but cute, clean, and very comfortable!
Stayed 5 nights in Feb 2026

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