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Occidental Costa Cancún All Inclusive

3.5 out of 5.0

Occidental Costa Cancún All Inclusive

3.5 out of 5.0
Overview Reviews Amenities & Policies
Blvd. Kukulcan Km 4.5, Cancun, QROO
1-844-663-2269
3.8
out of 5
Average Guest Review
See all 266 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Couples
  • Family

Recent guest reviews

I like the Comfort and size of the property , foods was very good , Mixed drinks have improved overall Exellente Service ,

Service is excellent, everybody is very nice. The wine included in the program is terrible, it's from Spain, I don't understand how a Barcelo hotel has this kind of cheap wine. The same for the sausage and cold meats. The food wasn't bad but not excellent.

This was our second trip to this hotel out of 7 trips to Cancun. It is a smaller hotel with only approximately 365 rooms. The staff is wonderful and always very polite.

The spa treatment was awesome. The staff were super helpful and nice.

Pool small compare to images on Internet ocean st resort small area and not clean. Algae was picked up but put back in one corner and water was taking it back to ocean making water very duty.

I liked it. Good value for the money. Staff was nice. Location was great. Food was good.

The staff we're not friendly or helpful. Had to stay in a long line four times to check in. Had to pay for internet. The internet service was NOT ood at all. Don't recommend this hotel to anyone. The food was fine. Italian restaurant wasn't good. The shows were good. I would not stay at this place next time.

All inclusive was excellent. The Timeshare Sharks was the worst thing I ever experienced in LIFE. They shouldnt be in the lobby of the Hotel

The staff was very responsive to our needs. Staff provided pool side activities everyday which helped people mingle with other guests.

Blvd. Kukulcan Km 4.5 Cancun QROO

Hotel highlights

  • Walking distance to Turtle Beach and Langosta Beach
  • Free parking
  • Onsite dining
  • Spa

Located in Zona Hotelera, Occidental Costa Cancún All Inclusive is 1.7 mi (2.8 km) from Puerto Cancun Marina Town Center and within a 10-minute drive of other popular attractions like Plaza Las Americas. This 3.5-star property welcomes guests with 133 rooms and conveniences like a full-service spa, an outdoor pool, and free self parking.


Dining

This property is home to 4 onsite restaurants, perfect for a quick bite to eat. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

32-inch a plasma TV are available for entertainment, and guests can stay connected with WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include free minibar items, a coffee maker, and a ceiling fan.


Property features

Occidental Costa Cancún All Inclusive features a full-service spa, an outdoor pool, and a children's pool. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a fitness center, a sauna, and WiFi in public areas.

Room options

Double with Terrace - Single occupancy

King 1 | Sleeps 1

Double Room (Single occupancy)

King 1 | Sleeps 1

Double Room, Terrace

King 1 | Full 2 | Sleeps 4

Double Room, Oceanfront

King 1 | Full 2 | Sleeps 4

Guest reviews for Occidental Costa Cancún All Inclusive

Everyone (112) Couples (67) Students (1) Family (41) Friends (34) Other (10)
4
Everyone

By on Jun 18, 2019

5
Partner Couples

By on Jun 16, 2019

Review comment responded on Jun 17, 2019

Thank you very much for your rating, it is nice to know that you enjoyed your stay with us. We hope to have the opportunity to have you back soon.

5
Families

I like the Comfort and size of the property , foods was very good , Mixed drinks have improved overall Exellente Service ,

By on Jun 1, 2019

Review comment responded on Jun 3, 2019

We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun.

5
Families

Service is excellent, everybody is very nice. The wine included in the program is terrible, it's from Spain, I don't understand how a Barcelo hotel has this kind of cheap wine. The same for the sausage and cold meats. The food wasn't bad but not excellent.

By on May 8, 2019

Review comment responded on May 11, 2019

Thank you very much for your comments; it is nice to know that you enjoyed your stay with us. We will certainly send your comments to the person in charge to take the appropriate measures and in this way prevent it from happening again in the future. We hope to have the opportunity to have you back soon.

5
Partner Couples

This was our second trip to this hotel out of 7 trips to Cancun. It is a smaller hotel with only approximately 365 rooms. The staff is wonderful and always very polite.

By on May 5, 2019

Review comment responded on May 6, 2019

We thank you for taking the time to leave us the comments of your last stay with us and we have shared your grateful experience, it is our priority to offer memorable experiences to all our guests providing the legendary service and the warmth that characterizes us. We hope very soon to be able to welcome you again to this little paradise in Cancun. Best regards,

4
Everyone

By on May 4, 2019

Review comment responded on May 6, 2019

We thank you for taking the time to leave us the comments of your last stay with us and we have shared your grateful experience, it is our priority to offer memorable experiences to all our guests providing the legendary service and the warmth that characterizes us. We hope very soon to be able to welcome you again to this little paradise in Cancun. Best regards,

5
Everyone

By on May 3, 2019

Review comment responded on May 3, 2019

Thank you very much for your comments; it is nice to know that you enjoyed your stay with us. We will certainly send your comments to the person in charge to take the appropriate measures and in this way prevent it from happening again in the future. We hope to have the opportunity to have you back soon.

5
Everyone

By on Apr 29, 2019

Review comment responded on Apr 29, 2019

We thank you for taking the time to leave us the comments of your last stay with us and we have shared your grateful experience, it is our priority to offer memorable experiences to all our guests providing the legendary service and the warmth that characterizes us. We hope very soon to be able to welcome you again to this little paradise in Cancun. Best regards

4
Friends

By on Apr 29, 2019

Review comment responded on Apr 29, 2019

We thank you for taking the time to leave us the comments of your last stay with us and we have shared your grateful experience, it is our priority to offer memorable experiences to all our guests providing the legendary service and the warmth that characterizes us. We hope very soon to be able to welcome you again to this little paradise in Cancun. Best regards

4
Everyone

By on Apr 19, 2019

Review comment responded on Apr 19, 2019

Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you. We hope to have you in your home soon.

Occidental Costa Cancún All Inclusive

Blvd. Kukulcan Km 4.5, Cancun, QROO 77500