Standard Room Expedia
from $150
Sunscape Sabor Cozumel - All Inclusive
3.5 out of 5.0
3.7
out of 5
Average Guest Review
See all 68 reviews
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Recent guest reviews
Exceeded expectations. Very good breakfast buffet. Very good dinner dining. Lunches were average. Intermittent sewer odors while walking from room to main pool area.
My friends and I went on a girls trip for 5 days at this resort. We had a great time and the staff was so friendly and accommodating. We were there during a tropical storm one of the days and the staff already had several fun activities planned to keep everyone entertained throughout the day. The food was delicious, however the one thing we wish we could've changed was that there was a restaurant with a buffet and easy access. If you wanted to eat food you had to be clothed and request a table. From there you ordered from a menu with the same options every day. The food was good, it just got old after 5 days. And it would have been convenient to walk up from the beach to an easy access snack bar. Other than that, our trip was great and we hope to visit again!
Beach very rocky would have been nice to know you need water shoes before getting there. Food was so so. Room dingy and dirty, linens stained. Seems very dated and used.
This is our second visit. My husband dives with The Dive House so this location works best for him. It's just ok for me - we have stayed other places I like better. I fell at this location this year on a wet bathroom floor the first day, with a shoulder injury so severe I did not get to enjoy the activities like paddleboarding and kayaking I would have liked. I did get to lay by the pool and read or listen to podcasts. The food is ok, the rooms are ok, though everyone tries hard. A bit of a facelift would be nice.
trip for entire family. 6 adults and 3 grand kids. Lots of entertainment for all. good food. Great snorkeling and scuba. Very relaxed hotel.
Staff is very friendly and a perfect dive location.
We enjoyed our stay at Sunscape. The staff was great! The only things we'd note are that the food could have been better and we'd hoped that the pools would have been open later. Otherwise, it was wonderful.
Staff was very outgoing.Room was very nice. Overall great experience, would return.
First time staying here and plan to return next year. Hotel just the right size and when full its still doesn't seem to be crowded at all!
We loved that EVERYTHING was included in this package. Not just the hotel and great food, but also any of the water activities that were right on the beach. Snorkeling, paddle boarding, kayaking, and sailing a Hobie were free, you just had to sign up for them and make sure they had the equipment. They would give a Hobie lesson and then you were free to sail one yourself. The staff was super friendly and even though I enjoyed relaxing on the beach, my husband and I stayed active every day that we were there. The gym was great, the water aerobics were wonderful (especially when led by Gus, aka "hot choc-o-late")! Overall, it was a wonderful experience and we would love to bring our children with us next time.
We loved it here. We have been to your hotel four years ago. Again that time was our anniversary. Your staff was great. We had a few favorites but all were great. We hope to come again someday. Only thing we didnt like too much was our room which was right behind the snack bar and a bit noisy. Hope we can get a better one next time.
We had a nice stay at this hotel. The staff was very friendly and food was delicious. The beach was a little dissapoining, very rocky, bring your water shoes.
Really enjoyed the staff! Made you feel welcome like part of the familia. The rooms were outdated and need some upgrading. The food was good with a different theme each night at restaurants. The drinks were asi asi ok but the staff made it right each time. The activity staff provided things to do every day with v ball to bocche ball and aerobics. Even took a salsa lesson! Super bowl on the beach was incredible! The gardens were beautiful! Loved not staying in a highrise hotel but each room part of small cabanas that allowed you a stroll through the gardens to beach or your destinations. Good snorkeling right off beach! Kayaks, hobie cats, paddle boards all available for use right there! Great relaxing time! Thanks to our amigos for sharing this beautiful island with our group muchos gracias!!!
Food was not to good. Seaside cafe had a very poor selection.
My husband, family and friends come back to this resort year after year. Staff is the best, the resort is right on the water, food and drinks are FAB! My husband and I stay for three weeks and may stay longer next year. Nothing ever bad to say. Go and enjoy
The staff were great and made it an unforgettable honeymoon. All the restaurants were good except DeMarios. The staff at both of my visits were rude and made me feel as an inconvenience for being there.
Food was cold in all restaurants, Had to walk far for each one and sometimes was not open.
Good value, free snorkel gear, free boards and free sail boats, we would go back.
We were warmly greeted and check in was a breeze. Our room was ready and the bellman helped get our luggage to the room. We then went to the lunch and vacation was underway. The resort was lovely, the waiters remembered us from past years and we were greeted like family. The beach was awesome and the diving was even better. Will definitely go back, love the people and the place.
We loved staying right on the beach! Quite & friendly atmosphere - have been here 3 times!
Guest reviews for Sunscape Sabor Cozumel - All Inclusive
excellent ocean view and right on the beach.
Everyone
Exceeded expectations. Very good breakfast buffet. Very good dinner dining. Lunches were average. Intermittent sewer odors while walking from room to main pool area.
great hotel right on the beach
Everyone
My friends and I went on a girls trip for 5 days at this resort. We had a great time and the staff was so friendly and accommodating. We were there during a tropical storm one of the days and the staff already had several fun activities planned to keep everyone entertained throughout the day. The food was delicious, however the one thing we wish we could've changed was that there was a restaurant with a buffet and easy access. If you wanted to eat food you had to be clothed and request a table. From there you ordered from a menu with the same options every day. The food was good, it just got old after 5 days. And it would have been convenient to walk up from the beach to an easy access snack bar. Other than that, our trip was great and we hope to visit again!
ok - hotel, very nice views
Everyone
Beach very rocky would have been nice to know you need water shoes before getting there. Food was so so. Room dingy and dirty, linens stained. Seems very dated and used.
beach or pool -- you pick
Everyone
This is our second visit. My husband dives with The Dive House so this location works best for him. It's just ok for me - we have stayed other places I like better. I fell at this location this year on a wet bathroom floor the first day, with a shoulder injury so severe I did not get to enjoy the activities like paddleboarding and kayaking I would have liked. I did get to lay by the pool and read or listen to podcasts. The food is ok, the rooms are ok, though everyone tries hard. A bit of a facelift would be nice.
family vacation
Everyone
trip for entire family. 6 adults and 3 grand kids. Lots of entertainment for all. good food. Great snorkeling and scuba. Very relaxed hotel.
beautiful beach
Everyone
Staff is very friendly and a perfect dive location.
nice hotel. wonderful staff.
Everyone
We enjoyed our stay at Sunscape. The staff was great! The only things we'd note are that the food could have been better and we'd hoped that the pools would have been open later. Otherwise, it was wonderful.
nice area and good views
Everyone
Staff was very outgoing.Room was very nice. Overall great experience, would return.
great hotel with a very nice beach!
Everyone
First time staying here and plan to return next year. Hotel just the right size and when full its still doesn't seem to be crowded at all!
nice hotel, very friendly staff.
Everyone
We loved that EVERYTHING was included in this package. Not just the hotel and great food, but also any of the water activities that were right on the beach. Snorkeling, paddle boarding, kayaking, and sailing a Hobie were free, you just had to sign up for them and make sure they had the equipment. They would give a Hobie lesson and then you were free to sail one yourself. The staff was super friendly and even though I enjoyed relaxing on the beach, my husband and I stayed active every day that we were there. The gym was great, the water aerobics were wonderful (especially when led by Gus, aka "hot choc-o-late")! Overall, it was a wonderful experience and we would love to bring our children with us next time.
Dear K, We thank you for taking our time to share your experience with us. It is a pleasure to know that you had a great vacation. we appreciate your kind words about the great staff work and you were satisfied with the services offered on the property. We hope you can visit us in a near future. I remain at your service. Eduardo Betancourt