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Sunscape Sabor Cozumel - All Inclusive

3.5 out of 5.0

Recent guest reviews

Exceeded expectations. Very good breakfast buffet. Very good dinner dining. Lunches were average. Intermittent sewer odors while walking from room to main pool area.

My friends and I went on a girls trip for 5 days at this resort. We had a great time and the staff was so friendly and accommodating. We were there during a tropical storm one of the days and the staff already had several fun activities planned to keep everyone entertained throughout the day. The food was delicious, however the one thing we wish we could've changed was that there was a restaurant with a buffet and easy access. If you wanted to eat food you had to be clothed and request a table. From there you ordered from a menu with the same options every day. The food was good, it just got old after 5 days. And it would have been convenient to walk up from the beach to an easy access snack bar. Other than that, our trip was great and we hope to visit again!

Beach very rocky would have been nice to know you need water shoes before getting there. Food was so so. Room dingy and dirty, linens stained. Seems very dated and used.

This is our second visit. My husband dives with The Dive House so this location works best for him. It's just ok for me - we have stayed other places I like better. I fell at this location this year on a wet bathroom floor the first day, with a shoulder injury so severe I did not get to enjoy the activities like paddleboarding and kayaking I would have liked. I did get to lay by the pool and read or listen to podcasts. The food is ok, the rooms are ok, though everyone tries hard. A bit of a facelift would be nice.

trip for entire family. 6 adults and 3 grand kids. Lots of entertainment for all. good food. Great snorkeling and scuba. Very relaxed hotel.

Staff is very friendly and a perfect dive location.

We enjoyed our stay at Sunscape. The staff was great! The only things we'd note are that the food could have been better and we'd hoped that the pools would have been open later. Otherwise, it was wonderful.

Staff was very outgoing.Room was very nice. Overall great experience, would return.

First time staying here and plan to return next year. Hotel just the right size and when full its still doesn't seem to be crowded at all!

We loved that EVERYTHING was included in this package. Not just the hotel and great food, but also any of the water activities that were right on the beach. Snorkeling, paddle boarding, kayaking, and sailing a Hobie were free, you just had to sign up for them and make sure they had the equipment. They would give a Hobie lesson and then you were free to sail one yourself. The staff was super friendly and even though I enjoyed relaxing on the beach, my husband and I stayed active every day that we were there. The gym was great, the water aerobics were wonderful (especially when led by Gus, aka "hot choc-o-late")! Overall, it was a wonderful experience and we would love to bring our children with us next time.

We loved it here. We have been to your hotel four years ago. Again that time was our anniversary. Your staff was great. We had a few favorites but all were great. We hope to come again someday. Only thing we didnt like too much was our room which was right behind the snack bar and a bit noisy. Hope we can get a better one next time.

We had a nice stay at this hotel. The staff was very friendly and food was delicious. The beach was a little dissapoining, very rocky, bring your water shoes.

Really enjoyed the staff! Made you feel welcome like part of the familia. The rooms were outdated and need some upgrading. The food was good with a different theme each night at restaurants. The drinks were asi asi ok but the staff made it right each time. The activity staff provided things to do every day with v ball to bocche ball and aerobics. Even took a salsa lesson! Super bowl on the beach was incredible! The gardens were beautiful! Loved not staying in a highrise hotel but each room part of small cabanas that allowed you a stroll through the gardens to beach or your destinations. Good snorkeling right off beach! Kayaks, hobie cats, paddle boards all available for use right there! Great relaxing time! Thanks to our amigos for sharing this beautiful island with our group muchos gracias!!!

Food was not to good. Seaside cafe had a very poor selection.

My husband, family and friends come back to this resort year after year. Staff is the best, the resort is right on the water, food and drinks are FAB! My husband and I stay for three weeks and may stay longer next year. Nothing ever bad to say. Go and enjoy

The staff were great and made it an unforgettable honeymoon. All the restaurants were good except DeMarios. The staff at both of my visits were rude and made me feel as an inconvenience for being there.

Food was cold in all restaurants, Had to walk far for each one and sometimes was not open.

Good value, free snorkel gear, free boards and free sail boats, we would go back.

We were warmly greeted and check in was a breeze. Our room was ready and the bellman helped get our luggage to the room. We then went to the lunch and vacation was underway. The resort was lovely, the waiters remembered us from past years and we were greeted like family. The beach was awesome and the diving was even better. Will definitely go back, love the people and the place.

We loved staying right on the beach! Quite & friendly atmosphere - have been here 3 times!

Room options

Deluxe Room, Ocean View

Full 2 | King 1 | Sleeps 4

Deluxe Room, Oceanfront

Full 2 | King 1 | Sleeps 4

Deluxe Room, View (Tropical)

Full 2 | King 1 | Sleeps 4

Junior Suite, 1 King Bed, Jetted Tub, Ocean View (Honeymoon Suite)

King 1 | Sleeps 2

Guest reviews for Sunscape Sabor Cozumel - All Inclusive

Everyone (28) Couples (27) Family (5) Friends (7) Other (1)
4

excellent ocean view and right on the beach.

Everyone

Exceeded expectations. Very good breakfast buffet. Very good dinner dining. Lunches were average. Intermittent sewer odors while walking from room to main pool area.

By , from Kenai Peninsula Alaska on Sep 16, 2017

4

great hotel right on the beach

Everyone

My friends and I went on a girls trip for 5 days at this resort. We had a great time and the staff was so friendly and accommodating. We were there during a tropical storm one of the days and the staff already had several fun activities planned to keep everyone entertained throughout the day. The food was delicious, however the one thing we wish we could've changed was that there was a restaurant with a buffet and easy access. If you wanted to eat food you had to be clothed and request a table. From there you ordered from a menu with the same options every day. The food was good, it just got old after 5 days. And it would have been convenient to walk up from the beach to an easy access snack bar. Other than that, our trip was great and we hope to visit again!

By , from Memphis, TN on Aug 15, 2017

Review comment responded on Aug 29, 2017

Dear K, We thank you for taking our time to share your experience with us. It is a pleasure to know that you had a great vacation. we appreciate your kind words about the great staff work and you were satisfied with the services offered on the property. We hope you can visit us in a near future. I remain at your service. Eduardo Betancourt

3

ok - hotel, very nice views

Everyone

Beach very rocky would have been nice to know you need water shoes before getting there. Food was so so. Room dingy and dirty, linens stained. Seems very dated and used.

By , from New Tork on Jul 5, 2017

3

beach or pool -- you pick

Everyone

This is our second visit. My husband dives with The Dive House so this location works best for him. It's just ok for me - we have stayed other places I like better. I fell at this location this year on a wet bathroom floor the first day, with a shoulder injury so severe I did not get to enjoy the activities like paddleboarding and kayaking I would have liked. I did get to lay by the pool and read or listen to podcasts. The food is ok, the rooms are ok, though everyone tries hard. A bit of a facelift would be nice.

By , from Nashville, TN on Jun 15, 2017

4

family vacation

Everyone

trip for entire family. 6 adults and 3 grand kids. Lots of entertainment for all. good food. Great snorkeling and scuba. Very relaxed hotel.

By on Mar 20, 2017

5

beautiful beach

Everyone

Staff is very friendly and a perfect dive location.

By on Mar 14, 2017

4

nice hotel. wonderful staff.

Everyone

We enjoyed our stay at Sunscape. The staff was great! The only things we'd note are that the food could have been better and we'd hoped that the pools would have been open later. Otherwise, it was wonderful.

By , from Oregon on Mar 9, 2017

5

nice area and good views

Everyone

Staff was very outgoing.Room was very nice. Overall great experience, would return.

By , from iowa on Feb 22, 2017

5

great hotel with a very nice beach!

Everyone

First time staying here and plan to return next year. Hotel just the right size and when full its still doesn't seem to be crowded at all!

By , from Iowa on Feb 21, 2017

4

nice hotel, very friendly staff.

Everyone

We loved that EVERYTHING was included in this package. Not just the hotel and great food, but also any of the water activities that were right on the beach. Snorkeling, paddle boarding, kayaking, and sailing a Hobie were free, you just had to sign up for them and make sure they had the equipment. They would give a Hobie lesson and then you were free to sail one yourself. The staff was super friendly and even though I enjoyed relaxing on the beach, my husband and I stayed active every day that we were there. The gym was great, the water aerobics were wonderful (especially when led by Gus, aka "hot choc-o-late")! Overall, it was a wonderful experience and we would love to bring our children with us next time.

By , from Sutter, IL on Feb 21, 2017