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Villablanca Garden Beach Hotel

3.0 out of 5.0

Recent guest reviews

It was an ok experience. The restaurant staff made things much better as they were very polite, talkative, and the food was great. We had little interaction with the hotel staff. As divers, we found that the hotel did not really tailor to divers very well.

Quiet and comfortable stay. We ate at the new restaurant on site, which was very good. Everyone was very friendly and welcoming.

We booked as a package deal on Orbitz, great price. The location is great because it is next to the dive shop we use and across the street from the beach club we frequent. The A/C was almost "too good"...I needed an extra blanket, but my husband was quite content. The pool was clean and refreshing.

Food not very good, room very hot , would go back with down stairs room

The hotel is across the street so the photo is deceiving. There is good snorkling a ways down the road. We were moved once because AC didn't work, staff was very nice and accomodating. We had a scorpion in our room that a guy removed forus so just be careful. I would rate the hotel a 2 star hotel not really a 3. Old tube tv's, etc.

We stayed at Villa Blanca 4/1/17 through 4/8/17 in the superior rooms ground floor. The grounds were nice and well taken care of. The rooms are attractive older style Mexican with some arches and tile floor in room. Bed was comfortable, good AC, fridge, small flatscreen, nice bathroom, tiled shower, good hot & cold water. Although it was next to the road I heard very little road noise. About the 4th day, I noticed some pretty nasty stains on the fabric bordering the bed base, and some mold underneath it. It obviously hadn't been cleaned or replaced in months. Really gross. Also of note, the housekeeper, while nice, didn't clean the floor too well. We both noticed that even after cleaning, if you walked across the floor your socks were brown from dirt, etc. We also had trouble connecting with the onsite restaurant. They didn't open early enough (7am)in the morning for us to eat there before diving. We also found it difficult to get a bite to eat in the afternoon, twice I was asked to come back later. Both of these issues would be easy to fix. We would liked to have had a water dispenser in the hallway

Great place for scuba divers! Five dive shops on the road and five restaurants near by. Staff is very helpful. Good rooms with TV and fridges. But not perfect! Our room had low water pressure!

Nice hotel, big bed room with sofa and AC. Quiet. A bit far from downtown. We rented a scooter so it was easy to get around everywhere from the hotel. quite big parking space in front.

Despite what is advertised, there is no internet in the rooms. The rooms are comfortable, but dated and my smelled strongly of mildew.

Have stayed here before and everything was just fine.

Management very helpful with a issue with room upon check in. They were also proactive when a rental car arrived, and we didn't want it due to mechanical issue. This is a basic beach hotel, kept nicely, pride of ownership shows on grounds. Location for me, a walker, perfect. Nice stroll into town but removed from the noise of town and cruise ships. Loved the access to snorkeling, average snorkel area but so handy. Good restaurants nearby....good diving hotel and good getaway hotel for those seeking economy, quiet and relaxation.

Great little family run Hotel. Across the street from the water. Nice restaurant. Our 6th trip and we will be back.

Great location for divers with 4 dive shops. This place is really set up for diving and for people that want to be a little away from town and cruisers Hotel close to beach, but pretty good walk to downtown.

First of all, in the description for the superior room was showing "Free continental breakfast" but they didn't give us free breakfast. That was disappointing, because that was one of the reason we chose this hotel. Their "WiFi" is very slow. We had to go to Starbucks to get descent WiFi. The room was spacious and equipped with nice size refrigerator, which I liked. I didn't like the foul smell from the drain in the bathroom but the bathroom was spacious. We enjoyed snorkeling right in front of the hotel. That was very nice.

Good Location, Room was very clean, friendly staff. The water was walking not running and warm at its best in the middle of the day. Allow 10 minutes for the warm water to arrive in your room before getting in the shower. The room I had was off a hallway. Voices were amplified into the room from passers by. Payed for the upgraded room but did not get it, Dont bother.

This would be great place for a bunch of guys to hang out for a week to dive, but don't take your wife to the Villablanca unless her standards are very low. The hot tub was never hot, never had beach towels clean, rooms look like the 1950's. On the plus side good location and a great bar-resturant accross the street.......

Beautiful setting, quiet, very accommodating, and everyone was helpful and kind. Alburto owner of the restaurant there was amazing.They have a barbeque on Sunday night which was delicious. If you like to snorkel and dive this is the place for you. It is close to everything. There is a great restaurant across the street also I like it here because it is away from all the hustle and bustle from downtown and all the people from the cruise ships. We took the Pirate Dinner Cruise which was amazing. We took the tour to Chichen Nitza which was wonderful. We took a jeep tour which was awesome. All our tour guides were wonderful. We also went to Money Bar to snorkel and to Paradise Island to swim. I can't wait to go back. Thanks so much for my wonderful dream trip to Cozumel and making it a reality. The rooms were clean and spacious and very cool. Had a swimming pool and Jacuzzi, but we were so busy we only used it a few times. Great people work here.

When we checked in we requested a microwave and received it almost immediately, staff came back moments later with a table to put it on. I was impressed with the service we received during our entire trip. Hotel is not fancy but very adequate for our needs. Breakfast was included in the price, basic but good. Arturo was always nearby to make sure everything was okay. Cold A/C and always hot water. I would stay here again.

Pros: Location (out of town and fairly quiet, beach access) and pool, hot tub, nice size room with fridge and air condit. Great towel art from the maids. Has all the basics for enjoyable stay. Generous size tub/shower. BEST PART... ocean view and just a 15 second walk to beach across the street along with bar/rest. and snorkeling and dive shops right there. Gardens and grounds manicured and lovely. The staff try hard to follow through with requests. Cons: Maids are older and cleaning is poor (toliet and mirror, and some surfaces dirty all week, fridge was filthy and very noisy). Water in sink and shower were slightly salt water not fresh. Incentives given in online ads when booking trip were not followed through on (did not receive room upgrade was the big one for me) but somehow we got free breakfast everyday which wasn't advertised on our plan. Overall... we like it here, but we are simple people easy to please. If you expect US standards... look elsewhere.

Villa Blanca Garden Beach provided just that! We stayed 7/5-15/2014 and could not have asked for a better experience. We have been here before (January) but not in July so didn't really know what to expect with that being low season on the island. We requested a room on the ground floor by the restaurant and that's exactly what we had. The room was clean and stayed that way everyday with fresh bedding and towels daily. Rooms have TV (some new flat screens)and a refrigerator. I wish they had microwaves but oh well. We stock water, beer and ice ourselves and some snacks. A concern was as big as the room was would the AC keep it comfortable? Well the first night we ran the AC and ceiling fan and woke up looking for covers, kept changing the setting on the mini-split and after 3 days found a setting we agreed on. The tile floors even made your toes cold. The pool and restaurant were right out our door and the pool was refreshing, Sunday night the restaurant had a "Mexican" Bar-B-Que and it was great All you wanted, there was a huge assortment and so much we never tried it all. There is a Jacuzzi in the courtyard surrounded by beautiful gardens, we watched everyday as the crew watered, trimmed and picked up from morning until dark. The maids left the towel animals every day and we had red hibiscus flowers in the room daily. We had a car so we ventured out daily and visited around the island, ate at several great places, and met lots of interesting people. It seemed we met more first time visitors than we ever have on winter trips and that's great. We recommend Villa Blanca to everyone as it is located between town and the cruise ports. There are dive shops on site and a little beach across the street with several options for food and drink all with in easy walking distance. If your looking for a dive base or just lounging around this is a great spot to R&R.

Carretera Costera Sur Km 3 Cozumel QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Within a short walk of Stingray Beach, Villablanca Garden Beach Hotel is within a mile (2 km) of Dolphinaris. This 3-star resort has 50 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. It's on the beach and also close to Palacio Municipal and Plaza Punta Langosta.


Dining

Enjoy dining at one of 2 onsite restaurants including Nemo, which specializes in Mexican cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 11:30 AM.


Rooms

The 50 individually decorated accommodations feature balconies or patios and afford space to spread out with sitting areas. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, ovens, and free local calls are other standard amenities.


Property features

Guests staying at Villablanca Garden Beach Hotel enjoy an outdoor pool, a children's pool, and a spa tub. If you drive, take advantage of free parking. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach resort include an outdoor tennis court, free WiFi in public areas, and a library.

Guest reviews for Villablanca Garden Beach Hotel

Everyone (9) Couples (48) Family (13) Friends (12) Other (26)
3
Everyone

It was an ok experience. The restaurant staff made things much better as they were very polite, talkative, and the food was great. We had little interaction with the hotel staff. As divers, we found that the hotel did not really tailor to divers very well.

By on Mar 26, 2018

Review comment responded on Mar 27, 2018

Dear Guest: Thank you very much for your comments, we are glad to know that you had a good time at the hotel and that you enjoyed our restaurant, we will do our best to improve our service to divers. Thank you and we hope to serve you again.

4

no frills, but very friendly staff, great location

Everyone

Quiet and comfortable stay. We ate at the new restaurant on site, which was very good. Everyone was very friendly and welcoming.

By , from Kansas on Mar 4, 2018

Review comment responded on Mar 5, 2018

Dear Dave: Thank you for your comments on expedia.We are happy to know that you enjoyed your stay with us! We will be happy to see you again at Villablanca. Best regards,

4

great location, great a/c

Everyone
Villablanca Sunrise

We booked as a package deal on Orbitz, great price. The location is great because it is next to the dive shop we use and across the street from the beach club we frequent. The A/C was almost "too good"...I needed an extra blanket, but my husband was quite content. The pool was clean and refreshing.

By , from Bedford, TX on Oct 30, 2017

Review comment responded on Nov 3, 2017

In behalf all our staff, we would like to thank you very much for choosing Villablanca Cozumel for your recent stay. We are glad to know that you enjoyed your stay with us and all your dive vacations in Cozumel. Keep in mind that Villablanca will be always your home away from home, we will be happy to see you again for more times. Our best wishes for you, See you soon !! Sincerely,

3

location good

Everyone

Food not very good, room very hot , would go back with down stairs room

By , from ar on Apr 29, 2017

3

not actually on the beach

Everyone

The hotel is across the street so the photo is deceiving. There is good snorkling a ways down the road. We were moved once because AC didn't work, staff was very nice and accomodating. We had a scorpion in our room that a guy removed forus so just be careful. I would rate the hotel a 2 star hotel not really a 3. Old tube tv's, etc.

By on Apr 25, 2017

3

villa blanca 4/2017

Everyone

We stayed at Villa Blanca 4/1/17 through 4/8/17 in the superior rooms ground floor. The grounds were nice and well taken care of. The rooms are attractive older style Mexican with some arches and tile floor in room. Bed was comfortable, good AC, fridge, small flatscreen, nice bathroom, tiled shower, good hot & cold water. Although it was next to the road I heard very little road noise. About the 4th day, I noticed some pretty nasty stains on the fabric bordering the bed base, and some mold underneath it. It obviously hadn't been cleaned or replaced in months. Really gross. Also of note, the housekeeper, while nice, didn't clean the floor too well. We both noticed that even after cleaning, if you walked across the floor your socks were brown from dirt, etc. We also had trouble connecting with the onsite restaurant. They didn't open early enough (7am)in the morning for us to eat there before diving. We also found it difficult to get a bite to eat in the afternoon, twice I was asked to come back later. Both of these issues would be easy to fix. We would liked to have had a water dispenser in the hallway

By , from Missouri on Apr 10, 2017

3

old hotel but clean and comfortable.

Everyone

Great place for scuba divers! Five dive shops on the road and five restaurants near by. Staff is very helpful. Good rooms with TV and fridges. But not perfect! Our room had low water pressure!

By , from Nebraska on Feb 25, 2017

4

nice hotel, friendly staff, big bed room with sofa

Everyone

Nice hotel, big bed room with sofa and AC. Quiet. A bit far from downtown. We rented a scooter so it was easy to get around everywhere from the hotel. quite big parking space in front.

By , from Brooklyn, NY on Feb 14, 2017

3

good location.

Everyone

Despite what is advertised, there is no internet in the rooms. The rooms are comfortable, but dated and my smelled strongly of mildew.

By on Jan 22, 2017

4

nice visit

GetawayWithFriends

Have stayed here before and everything was just fine.

By on Nov 21, 2015