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Iberostar Selection Riviera Cancún - All Inclusive

4.5 star property

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Photo gallery for Iberostar Selection Riviera Cancún - All Inclusive

Exterior
View from room
Garden
Lobby
6 restaurants, international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cancun - Tulum km 27.5, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Place, Petempich Bay
    ‪6 min drive‬
  • Place, Puerto Morelos Beach
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Premium Room, Pool View

Premium bedding, down comforters, free minibar, in-room safe

Premium Room, Pool View

8.8 out of 10
Excellent
(5 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Single Room, Pool View

Premium bedding, down comforters, free minibar, in-room safe

Premium Single Room, Pool View

  • 517 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Pool View (Single Use)

View from room

Junior Suite, Pool View (Single Use)

  • 635 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Pool View

View from room

Junior Suite, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 635 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Single Room, Pool View

View from room

Family Single Room, Pool View

  • 635 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Pool View

View from room

Family Room, Pool View

8.0 out of 10
Very good
(1 review)
  • 635 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Pool Walkout | Single Use)

View from room

Junior Suite (Pool Walkout | Single Use)

  • 635 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Pool Walkout )

View from room

Junior Suite (Pool Walkout )

  • 635 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family Single Room, 1 Bedroom (Pool Walkout )

View from room

Family Single Room, 1 Bedroom (Pool Walkout )

  • 635 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 1 Bedroom (Pool Walkout )

View from room

Family Room, 1 Bedroom (Pool Walkout )

  • 635 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View

View from room

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 635 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View

View from room

Junior Suite, Ocean View

7.2 out of 10
Good
(7 reviews)
  • Sea view
  • 635 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Single Room (Swim Up)

Premium bedding, down comforters, free minibar, in-room safe

Premium Single Room (Swim Up)

  • 538 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Swim Up)

Premium bedding, down comforters, free minibar, in-room safe

Premium Room (Swim Up)

8.8 out of 10
Excellent
(3 reviews)
  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Family Single Room, 1 Bedroom, Ocean View (Ocean View)

Beach/ocean view

Family Single Room, 1 Bedroom, Ocean View (Ocean View)

  • Ocean view
  • 635 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 1 Bedroom, Ocean View (Ocean View)

Beach/ocean view

Family Room, 1 Bedroom, Ocean View (Ocean View)

  • Ocean view
  • 635 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Corner (Ocean Front | Single Use)

View from room

Suite, Corner (Ocean Front | Single Use)

  • Ocean view
  • 1238 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Corner (Ocean Front)

View from room

Suite, Corner (Ocean Front)

  • Sea view
  • 1238 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Single Room (Promo)

Premium bedding, down comforters, free minibar, in-room safe

Premium Single Room (Promo)

  • 517 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Premium bedding, down comforters, free minibar, in-room safe

Premium Room (Promo)

  • 517 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort

Puerto Morelos
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
9.4 out of 10, Exceptional, 82 reviews
$626 nightly
The price is $761
Mar 18 - Mar 19
Total with taxes and fees
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About the neighborhood

Puerto Morelos

Within a short walk of Arrecife de Puerto Morelos National Park, Iberostar Selection Riviera Cancún - All Inclusive is within 2 miles (3 km) of Petempich Bay. This 435-room, 4.5-star resort has 5 outdoor pools along with indoor private hot tubs and a full-service spa.
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.2 miles
  • Petempich Bay - 6 min drive - 1.4 miles
  • Puerto Morelos Beach - 9 min drive - 2.7 miles
  • Ojo de Agua Beach - 12 min drive - 4.4 miles
  • Puerto Morelos Town Square - 13 min drive - 4.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Le Chique - ‬5 min walk
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Route 66 - ‬16 min drive
  • ‪Villa Marina - ‬17 min drive
  • ‪Miyako - ‬19 min drive

About this property

Iberostar Selection Riviera Cancún - All Inclusive

Guests of Iberostar Selection Riviera Cancún - All Inclusive have access to a full-service spa, 5 outdoor pools, and a children's pool. A stay here includes free valet parking. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive resort include a gym, outdoor tennis courts, and meeting rooms.
Guests can expect free WiFi and 50-inch TVs with cable channels. Beds sport premium bedding and down comforters, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and bathrobes. Indoor private hot tubs, free minibar items, and balconies are other standard amenities. Bathrooms are shared; change of bedsheets is available on request.
2 outdoor tennis courts and a health club are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • El Muelle
  • L Olivetto
  • La Brisa
  • Martinette
  • Nopal

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Tennis lessons

Family friendly

  • 5 outdoor pools
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator (35 inch wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Shared bathroom (in-room sink)
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.11 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Palmar Riviera Maya Inclusive
Palmar Riviera Maya by Tafer AI
Palmar Beach Resort Spa Riviera Maya
Palmar Beach Resort and Spa Riviera Maya - All Inclusive Resort
Palmar Beach Riviera Maya by Tafer Hotels Resorts All Inclusive

Frequently asked questions

Is free cancellation available at Iberostar Selection Riviera Cancún - All Inclusive?

Iberostar Selection Riviera Cancún - All Inclusive offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Iberostar Selection Riviera Cancún - All Inclusive?

As of Mar 1, 2026, prices found for a 1-night stay for 2 adults at Iberostar Selection Riviera Cancún - All Inclusive on Mar 6, 2026 start from 315.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Iberostar Selection Riviera Cancún - All Inclusive?

This resort is located in Puerto Morelos within a short 5-minute walk of Arrecife de Puerto Morelos National Park. Petempich Bay is also within a driving distance of 1.4 mi.

Is parking available on site at Iberostar Selection Riviera Cancún - All Inclusive?

Yes, uncovered valet parking is offered for free at the resort.

Is there a spa available at Iberostar Selection Riviera Cancún - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, aromatherapy, and couples treatments.

Does Iberostar Selection Riviera Cancún - All Inclusive feature a casino at the property?

No, Iberostar Selection Riviera Cancún - All Inclusive doesn't have a casino.

Will I find an indoor pool at Iberostar Selection Riviera Cancún - All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 5 outdoor pools. Guests have pool access between 8:00 AM and 7:00 PM.

What do couples enjoy most about Iberostar Selection Riviera Cancún - All Inclusive?

This beachfront resort offers many amenities for couples, including in-room massages as well as 5 outdoor pools and a poolside bar.

Are there hot tubs at Iberostar Selection Riviera Cancún - All Inclusive?

Yes, all guestrooms at this resort have private indoor spa tubs.

Does Iberostar Selection Riviera Cancún - All Inclusive have a restaurant that serves breakfast?

Yes, Iberostar Selection Riviera Cancún - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Will Iberostar Selection Riviera Cancún - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Iberostar Selection Riviera Cancún - All Inclusive.

Are there connecting rooms at Iberostar Selection Riviera Cancún - All Inclusive?

No, there aren't connecting guestrooms at this resort.

How close is the airport from Iberostar Selection Riviera Cancún - All Inclusive?

The closest major airport to Iberostar Selection Riviera Cancún - All Inclusive is Cancun Intl. Airport (CUN), which is 12.7 mi away (23 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 27.1 mi away.

Are there rooms with balconies at Iberostar Selection Riviera Cancún - All Inclusive?

Yes, every guestroom at Iberostar Selection Riviera Cancún - All Inclusive comes with a balcony with some featuring ocean or garden views.

Iberostar Selection Riviera Cancún - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 110 out of 253 reviews
Rating 8 - Good. 54 out of 253 reviews
Rating 6 - Okay. 42 out of 253 reviews
Rating 4 - Poor. 24 out of 253 reviews
Rating 2 - Terrible. 23 out of 253 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Nov 2025

8/10 Good

Trendafil M, Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, small beach space, rocks in the brown ocean.
Stayed 7 nights in Nov 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

6/10 Okay

Jeff

Stayed 5 nights in Nov 2025

10/10 Excellent

Emily Vanesa

Liked: Cleanliness, staff & service, amenities
Love this place! My husband and I had an amazing time
Stayed 1 night in Oct 2025

2/10 Terrible

Harwinder

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Took us 3 hours to get to the hotel when it was 20 mins away, no one can find the resort. Once we got there it was under construction and had two restaurants which closed most of the days, booked and ocean view room, wasn’t given an ocean view room. For someone who goes to Mexico a lot this was a rather disappointing since I took someone for their birthday. The resort itself was beautiful not little to no amenities or perks, service was slow, limited food options, if we knew out of the 6 restaurants only two would be barely available, I would have never booked it. Very inconvenient.
Stayed 4 nights in Oct 2025

8/10 Good

Jennifer

Stayed 13 nights in Oct 2025

10/10 Excellent

Yazmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious rooms,
Stayed 7 nights in Oct 2025

10/10 Excellent

Olga Volha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort. Everything from the rooms to personnel was exceptional. Due to low season the restaurants in the resort offer a la carte menu. Yes, big part of resort is under construction, but it didn't make out vacation less enjoyable.
Stayed 4 nights in Oct 2025

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was superb, the food was the best I’v ever had at an all inclusive including room service. The resort was clean & rooms were nice. They were currently doing some construction but it didn’t seem to interfere with our trip. There wasn’t much of a beach front to enjoy however they’re currently working on expanding it, which would be nice in the future. This resort is great for people or families wanting to relax and enjoy the paradise as there were only about 75 people there. If you’re looking for the night life this probably isn’t the resort of choice. They do have nightly entertainment but would be nice to have a little more variety especially with kiddos. Could also use more day time entertainment as well, but we still had a great time. The roads getting to the resort were horrible and could use some work ASAP. Also with the multiple changes in ownership & resort name our driver had a little difficulty finding it upon arrival. Overall it was a good choice and great family vacation.
Stayed 4 nights in Oct 2025

6/10 Okay

IULIAN

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My request/complain regarding AC in my room was handled very poorly and unprofessionally by the manager on duty.
Stayed 3 nights in Oct 2025

4/10 Poor

Anna

Disliked: Amenities, property conditions & facilities
Not the most ideal hotel, they advertise 6 restaurants and 11 bars I believe but only 2 restaurants were open and only 1 - 2 bars at a time were open. The bars are only open from 10-11 which is not ideal for a bunch of young people who would like to party. The swim up bar kinda lacked, they didn’t have ice half the time, the rooms were very well taken care of, but this hotel lacks entertainment and excitement. BE CAREFUL OF THE EXCUSION GUY LOIDY- he is a SCAMMER!!!!! I paid a lot of money to go out on excursions and my friend ended up getting drugged on one of them and later we found out that Loidy purposely sent us on the wrong excursions in order to make a profit. DO NOT TRUST HIM.
Stayed 6 nights in Oct 2025

10/10 Excellent

sandra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, staff was very friendly and the place is beautiful
Stayed 4 nights in Oct 2025

2/10 Terrible

Victoria, Sahuarita

Stayed 4 nights in Oct 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

Meliesea

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

4/10 Poor

Celisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
So I think our issue is primarily with expedia but also with iberostar. The property should have been shut down during renovations instead of having most of the facilities closed. ESPECIALLY - we should have been informed of these minimalist facilities when booking as I would have never finalized if I had of been informed. Food quality was exceptional but no buffet and repetitive food choices and confusing alternating venues. Beach front is non existent basically and in the middle of nowhere with only expensive taxis and Ubers to get anywhere. Alcohol unavailable anywhere after 11 PM!!!! Ridiculous. Zero evening entertainment nearly all the nights we were there ( DJ does NOT COUNT as a ‘show’). No hot water for the fist half of our stay. Gym was unavailable two of the days I was there and I SPECIFICALLY look for that and is very important to me. Especially when nothing is walkable for alternatives. The spa is extremely pricey but the service is above and beyond if you want to treat yourself. The staff was our only saving Grace here. Janet and Freddy went out of their way with the rest of the staff to try and appease our disappointments. Some of the exceptional Staff members- ALEXA, JAICO, CRUZ, ALFREDO AND OUR LOVE CEIDI!! Thank you everyone. Coffee bar closed ( another one of my reasons for returning) , carribean restaurant closed ( my favourite venue). Just super disappointing.
Stayed 7 nights in Oct 2025

6/10 Okay

Edward Samuel

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Restaurants are all under construction no buffets available and bars were closed 90% of the time
Stayed 7 nights in Oct 2025

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Take every recent bad review with a grain of salt. Yes, they are renovating & some bars are closed BUT, we LOVED our stay & most notably, the staff. -We were greeted at the door with champagne by friendly & professional staff. Check in was quick, informative & easy. -The lobby smelled amazing btw. Our room was clean, modern, and comfortable. They provided robes, towels, water, tooth paste, tooth brushes, shower gel, conditioner, shampoo, soap.. sodas, beer, coffee, tea etc. -We will definitely return & can’t wait to see what is new after all the renovations are completed. -1.The food was incredible.. every meal was delicious. Breakfast, lunch, dinner, dessert, and room service.. there wasn’t a single item I didn’t enjoy. I am pescatarian & they catered to my diet at every meal (the staff made sure to ask every time if I had any food allergies/diet restrictions). 2. Room service & daily room maintenance..the menu for room service is easy to order from & lots of options to choose from. The house keeping was great - room was always replenished with a freshly made bed, towels, water & other refreshments. 3. The entire resort was very clean. Beautiful landscaping & the grounds were being maintained 24/7. 4. They had daily games at the pool & evening activities (shout out Luis - crazy games!) 5. The service & hospitality are the best I’ve ever experienced. The staff alone made our trip amazing - everyone was incredible & went above & beyond any chance they had.
Stayed 5 nights in Oct 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was amazing. Italian restaurant was very nice for breakfast and dinner. Mexican not so much. Night timw you could see alot of mosquitoes there. Also they should bave more than just 2 restaurants open all the time. Other suggestion would be food options bh bar area.. They did hamburgers one day and Paella one day. People should be bale to orded to the pool if they want to since there is only ome swim up bar. Staff was extremely friendly. Activities guy for fun. Marcelo at the front door is very njce. Bar staff kept refilling our drinks.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jordens

Stayed 3 nights in Oct 2025

6/10 Okay

Jesse

Traveled with family
Liked: Cleanliness, staff & service
Even if it was the low season, the hotel did not have enough entertainment for the guest. The bar closed at 11pm every night, which is way too early!...we went to a local bar twice during our stay to find some entertainment. I will say that the food was great, the rooms were nice and clean, and the staff very friendly.
Stayed 7 nights in Oct 2025

4/10 Poor

Charlene

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Resort was under construction. Nothing to do. We moved to another resort after two days. Staff was super nice, room was clean. Food was delicious. When resort is done and everything is open it will be fantastic. I would recommend golf carts to rent or a pick up service. It’s a lot of walking for an older person.
Stayed 7 nights in Oct 2025