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Sofía by Bunik

2.5 star property
Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida

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Photo gallery for Sofía by Bunik

Rooftop terrace
Reception
Superior Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils
Superior Loft | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes
Deluxe Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Kitchen
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪8 min walk‬
  • Playa del Carmen Main Beach
    ‪11 min walk‬
  • Mamitas Beach
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for Premium Loft

Premium Loft | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Premium Loft

8.0 out of 10
Very good
(12 reviews)
  • 541 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Superior Loft

Superior Loft | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Superior Loft

7.8 out of 10
Good
(28 reviews)
  • 541 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Studio

Traditional Studio | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Traditional Studio

7.4 out of 10
Good
(6 reviews)
  • 373 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Loft

8.8 out of 10
Excellent
(92 reviews)
  • 373 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Sofía by Bunik is a leisurely stroll from popular sights such as Playa del Carmen Main Beach and Quinta Avenida. This 45-room hotel welcomes guests with in-room amenities like kitchenettes, refrigerators, and microwaves.

What's nearby

  • Quinta Avenida - 8 min walk - 0.5 miles
  • Quinta Alegría Shopping Mall - 8 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 11 min walk - 0.6 miles
  • Mamitas Beach - 12 min walk - 0.7 miles
  • Playa del Carmen Maritime Terminal - 2 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Café Choux Choux - ‬2 min walk
  • ‪El Fogon del May - ‬4 min walk
  • ‪Fuego Santo - ‬3 min walk
  • ‪Hamburquesas Y Dogos Estilo Chetumal (LoLo) - ‬3 min walk
  • ‪Papa Charly - ‬3 min walk

About this property

Sofía by Bunik

Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida
Guests of Sofía by Bunik enjoy features like 2 outdoor pools, free WiFi in public areas, and spa services. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. This hotel also has a terrace.
32-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi. Other standard amenities include kitchenettes, refrigerators, and microwaves.
2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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  • Free WiFi
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9.0 out of 10, Wonderful, 1,265 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at Sofía by Bunik?

Sofía by Bunik offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Sofía by Bunik?

This hotel is situated in Downtown Playa del Carmen within a short 11-minute walk of Playa del Carmen Main Beach and also 6 minutes on foot from Quinta Avenida. You'll also find Mamitas Beach and Playacar Beach within a short drive.

Is parking available on site at Sofía by Bunik?

No, there isn't parking available at the hotel.

Is a spa located at Sofía by Bunik?

Spa services at the hotel include massages.

Does Sofía by Bunik have a casino at the property?

No, Sofía by Bunik doesn't have a casino.

Will I find an indoor pool at Sofía by Bunik?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Sofía by Bunik?

Couples staying at this hotel will appreciate amenities like in-room massages and a kitchenette as well as 2 outdoor pools.

Does Sofía by Bunik have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sofía by Bunik have a restaurant with a breakfast menu?

No, Sofía by Bunik doesn't have a restaurant that serves breakfast.

Will Sofía by Bunik allow pets to stay for free?

No, pets aren't allowed at Sofía by Bunik.

Does Sofía by Bunik have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sofía by Bunik?

The closest major airport to Sofía by Bunik is Cozumel Intl. Airport (CZM), which is 21.2 mi away (254 minutes by car).

Are there rooms with balconies at Sofía by Bunik?

No, there aren't any guestrooms with balconies at Sofía by Bunik.

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 934 out of 1482 reviews
Rating 8 - Good. 296 out of 1482 reviews
Rating 6 - Okay. 128 out of 1482 reviews
Rating 4 - Poor. 46 out of 1482 reviews
Rating 2 - Terrible. 78 out of 1482 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanni

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Niles

Liked: Property conditions & facilities
Front desk was great especially Mixchel!
Stayed 3 nights in Jun 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is nice , the only thing when you are trying to rest ,employees talk or yell infront of your door , even though your door has a sign that saiy do not disturb... other than that The staff is great
Stayed 5 nights in Jun 2025

2/10 Terrible

Nikolay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Poor condos! This is not a hotel ! It’s a condos ! Don’t go !
Stayed 11 nights in May 2025

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Definitely a gem. We thoroughly enjoyed our stay for the most part. The pool was extremely dirty the day we arrived, and closed completely the next day but when they reopened it was sparkly clean and fantastic! We didn’t have a working shower for the 10 days we were there or a working toilet, and I know that sounds bad lol, but they have other showers and toilets in the building. We are SUPER casual travellers. Mexico has its issues and we understand that completely. The only real complaint I had was the kitchen supplies. I purchased a pot to cook in as they only had fying pans, but no big deal, coffee cups were too small. But all in all it was a lovely property. The staff was friendly but not overly. I would definitely go back. The price of the Expedia package was just too good to be true! So I had mentally prepared myself for “you get what you paid for” and was actually quite pleased.
Stayed 12 nights in May 2025

4/10 Poor

Saturnin

They did not clean my room for three days. Adding to that, they did not change my bed sheets during my whole stay.
Stayed 5 nights in May 2025

8/10 Good

Harley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall great property for the price. Hidden fee for extra room keys. Staff was ok friendly. Water was cut for two days and made it bad
Stayed 4 nights in Apr 2025

10/10 Excellent

Xiaoquan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Owen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Perla, Pflugerville

Traveled with family
Liked: Cleanliness, property conditions & facilities
For someone that likes to cook it didn't have the basics. We looked for something with kitchen because we do cook but it was almost impossible. Shower literally has no water and no warm water.
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book elsewhere

Came for fourth time. Expecting a pool, it was closed with no notice. Shower only has freezing cold water.
Stayed 2 nights in May 2025

10/10 Excellent

Yaritza

Stayed 3 nights in May 2025

10/10 Excellent

Alister Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place!
Stayed 21 nights in May 2025

8/10 Good

Jennifer

Liked: Amenities, property conditions & facilities
This place is in a GREAT location, walking distance to everything you need in Centro. Love the rooftop pool area. Room was good, spacious but I not fully equipped as I had hoped. Kitchen didn't even offer utensils and included a very used sponge to wash dishes. I bought my own. It was not as clean as I hoped. Dusty. I don't think it's the cleaning staff more so the standard of clean they are told. It wasn't until I had to many ants and asked for a deep clean it was fully clean. But overall good stay. I would stay again.
Stayed 10 nights in May 2025

8/10 Good

Adriana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Acerca de la propiedad, todo bien, sólo en la recepción, una persona de ellos todo el tiempo estaba en el celular y cuando llamaba desde mi habitación para pedir ayuda nunca contestaba, siempre tenía una mala actitud y una tarde se fue la luz y mandó a mi mamá por las escaleras Sabiendo que ella es una persona mayor de 78 años, no tuvo cuidado de ella y la mandó a que subiera por las escaleras y estaba todo obscuro con peligro que mi madre se cayera. Su nombre es Edgar, una persona alta de cabello cano.
Stayed 4 nights in May 2025

10/10 Excellent

Yaritza

Exellent
Stayed 3 nights in May 2025

10/10 Excellent

Forrest Van

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff the pool is unbelievable and uncrowded and the room is insanely nice for all my remote workers out there the internet was high speed as advertised I was able to take work calls on zoom all week!
Stayed 9 nights in May 2025

10/10 Excellent

Julio Federico

Stayed 9 nights in May 2025

4/10 Poor

Joe

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No water pressure but it’s fine
Stayed 4 nights in May 2025

10/10 Excellent

Julio Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I spend the most wonderful time in playa. It was clean and stylish.
Stayed 1 night in May 2025

10/10 Excellent

Arturo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really loved how neat and clean everything was—from the lobby all the way to the pool area! The staff were amazing, super helpful in guiding us around and assisting with transportation. The only downside is that the location isn't right in front of the beach, but it's just a short walk—less than 10 minutes—to get there. Overall, a great experience and I would definitely come back again!
Stayed 4 nights in May 2025

8/10 Good

melissa

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

ok stay

Good price. Room looked nice. Bed was a little firm for me. Only two pillows on a king size bed. Biggest issue was ants. Ants by the shower. Bought a box of cereal and apparently ants in kitchen too so they ruined a brand new box of cereal. No bowls in the kitchen. Bath towels were nice and big. Went all the way to the sports club upstairs to find out you have to get the pool table balls from the front desk. Decided not to play. Too much of a inconvenience to go all the way downstairs and back up again. Pool was a little cold so we didn't get in. Also a lot smaller than expected. Was a 22 min walk from the ferry and ado bus station in Playa Del Carmen. 10 min walk to several eating places.
Stayed 3 nights in May 2025

10/10 Excellent

david

Stayed 3 nights in May 2025

6/10 Okay

Ana

Stayed 4 nights in May 2025