Select Club at Sandos Caracol All Inclusive - Adults Only Area

4.0 star property
Adults-only beachfront property with free water park

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Photo gallery for Select Club at Sandos Caracol All Inclusive - Adults Only Area

Sundeck
1 bedroom, free minibar, in-room safe, desk
Outdoor pool, pool umbrellas, sun loungers
Beach bar
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Breakfast included
  • Bar
  • Hot Tub
  • Pool
  • Housekeeping

Explore the area

Map
Carretera Chetumal Pto Juarez, Km295, Solidaridad, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Mamitas Beach
    ‪8 min drive‬
  • Quinta Avenida
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪57 min drive‬

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Room options

Superior Select Club 2 Double Beds or 1 King Bed

7.8 out of 10
Good
(27 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Deluxe Select Club, King Bed with Sofabed and Jetted Tub

9.0 out of 10
Wonderful
(12 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

7.0 out of 10
Good
(6 reviews)
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room Deluxe

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite Premium

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

Room Superior

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Playa del Carmen

Located in Corasol, Select Club at Sandos Caracol All Inclusive - Adults Only Area is within a few miles (5 km) of popular sights such as Guadalupe Church and Quinta Avenida. This 218-room, 4-star property has a full-service spa, a free water park, and 7 restaurants.

What's nearby

  • Playa Xcalacoco - 14 min walk - 0.8 miles
  • Gran Coyote Golf - 4 min drive - 1.1 miles
  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.3 miles
  • Mamitas Beach - 8 min drive - 3.3 miles
  • Quinta Avenida - 8 min drive - 3.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪The Fives Plaza - ‬19 min walk
  • ‪La Laguna - ‬4 min walk
  • ‪Marley Coffee - ‬19 min walk
  • ‪Arezzo - ‬14 min walk
  • ‪Breeze Pool Bar - ‬14 min walk

About this property

Select Club at Sandos Caracol All Inclusive - Adults Only Area

Adults-only beachfront property with free water park
Guests of Select Club at Sandos Caracol All Inclusive - Adults Only Area have access to a full-service spa, a free water park, and an outdoor pool. There's free parking and an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this adults-only property include a gym, 3 hot tubs, and a sauna.
42-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Free minibar items, balconies, and iPod docks are also available.
An outdoor tennis court, a health club, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 3 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sandos has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 7 restaurants
  • 9 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 hot tubs
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Kayaking
  • Outdoor padel court
  • Outdoor pickleball court
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 16 buildings
  • 3 floors
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free rollaway/extra beds are available
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: MXN 56.57 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Sandos Caracol Eco-Resort Adults Only All Inclusive
Sandos Caracol Eco Select Club
Sandos Caracol Eco Select Club Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive
Sandos Caracol Eco Resort Select Club All Inclusive
Sandos Caracol Eco Resort Spa Adults Only All Inclusive
Sandos Caracol Eco Inclusive
Sandos Caracol Select Club Adults Only All Inclusive
Select Club at Sandos Caracol All Inclusive Adults Only Area
Sandos Caracol Eco Resort Select Club All inclusive Adults Only
Sandos Caracol Eco Resort Select Club Adults Only All inclusive

Frequently asked questions

Can I book all-inclusive rate plans at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Select Club at Sandos Caracol All Inclusive - Adults Only Area is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and sailing.

What can I see within easy reach of Select Club at Sandos Caracol All Inclusive - Adults Only Area?

This property is situated in Corasol within a short 12-minute walk of Playa Xcalacoco and also 9 minutes on foot from Chun-Zumbul (diving site). You'll also find Playa del Carmen Main Beach and Mamitas Beach within a short drive.

Will I be able to park at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Spa Sandos is the property's spa and services include hot stone massages, Thai massages, hydrotherapy, and body wraps.

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area include a casino at the property?

No, Select Club at Sandos Caracol All Inclusive - Adults Only Area doesn't have a casino.

Is there an indoor pool at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and 3 hot tubs.

Is Select Club at Sandos Caracol All Inclusive - Adults Only Area a good place to stay for couples?

This adults-only all-inclusive property offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 7 restaurants.

Are there hot tubs at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Yes, this all-inclusive property has 3 spa tubs.

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area have a restaurant with a breakfast menu?

Yes, Select Club at Sandos Caracol All Inclusive - Adults Only Area has 7 restaurants, and serves free full breakfasts each morning.

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area allow pets to stay for free?

No, pets aren't allowed at Select Club at Sandos Caracol All Inclusive - Adults Only Area.

Are there connecting rooms at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Select Club at Sandos Caracol All Inclusive - Adults Only Area?

The closest major airport to Select Club at Sandos Caracol All Inclusive - Adults Only Area is Cozumel Intl. Airport (CZM), which is 24.8 mi away (283 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 28.2 mi away.

Can I book a room with a balcony at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Yes, every guestroom at Select Club at Sandos Caracol All Inclusive - Adults Only Area comes with a balcony with some featuring garden views.

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area have a wedding venue on site?

Take advantage of the wedding venue at Select Club at Sandos Caracol All Inclusive - Adults Only Area if you plan to say "I do" during your trip.

Select Club at Sandos Caracol All Inclusive - Adults Only Area Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 311 out of 883 reviews
Rating 8 - Good. 278 out of 883 reviews
Rating 6 - Okay. 156 out of 883 reviews
Rating 4 - Poor. 82 out of 883 reviews
Rating 2 - Terrible. 56 out of 883 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Todd, Twin Falls

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Upon check-in, select club members are walked around some buildings to a checkin office that was air conditioned with snacks and drinks, which was nice. The room was already cool with its own ac unit on the wall which cooled you to the bone, if that was your preference. Plenty of towels. There was no bar soap or conditioner just body wash and shampoo dispensers in the shower. The odd thing was, the showerhead faced the glass shower door. If you turned it all the way up, it literally flooded the bathroom. You had to set the pressure to not hit the door which provided lackluster pressure. The beds were on the stiff side, yet comfortable. The three pillows per bed were fine. The room fridge was stocked with beers and water and there was a 5 gallon filtered water dispenser on the counter. Umbrella, safe, ironing board and iron in the closets. There was constant cleaning and blowing of leaves going on to keep the grounds tiny. Maps of the resort were adequate. There was some changes in show location which one has to simply figure out. The bar tenders poured good drinks. The food, generally, wasn’t great. I found a few items at the buffet that were alright and simply ate those. The teppanyaki restaurant was noisy and over salty due to all of the soy sauce. The food was mediocre but tasted fresh. Italian was closed for slow season. The Brazilian restaurant, which was by the adult pool, was alright. Meat a fish restaurant was our favorite.
Stayed 6 nights in Jun 2025

2/10 Terrible

Chase

Traveled with partner
Disliked: Staff & service, amenities
Its a tale of two at this resort. Its both great and terrible. The area is beatiful, and our room was pretty good. Now for the negatives. No where when booking did they tell you that you get a limited number of dinner reservations, you dont get 1 per night. You have to book the reservations on a terrible phone app. The reservations arent open until midnight so you have to stay up. Other problems with the food- the "late night snack bar" is horrible. The only food available is tacos, but they were consitently out of toppings. Upon arrival we were practically forced to sign up for a timeshare presentation- it wasnt presented as optional. I was double charged for a romantic dinner. We did it one night and upon checkout there were 2 charges for it, both for the same night. We checked out in the morning before dining services were open so couldnt even argue because we had to catch our shuttle.
Stayed 7 nights in Apr 2025

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service
My wife and I visited. We found that it is a dated resort geared to tamily with mid-range kids. We found the food in the buffet was okay; something tasted strange; no one got sick, so that wasn't it. The most annoying part, is that once we got to the resort, they had salespeople already attempting to sell us time shares, and wouldn't accept no. We just got there and they are trying to sell us a resort we haven't had the experience to enjoy or not.
Stayed 6 nights in Mar 2025

8/10 Good

Eleanor

Stayed 6 nights in Mar 2025

10/10 Excellent

Wendi, Okotoks

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the walking paths and the natural habitat for the animals.
Stayed 8 nights in Feb 2025

8/10 Good

Michael Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Sara

Stayed 7 nights in Feb 2025

6/10 Okay

Matthew

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It was ok. Simple maintenance issues, easy fixes, simply not a priority of this redort.
Stayed 7 nights in Feb 2025

4/10 Poor

Harika

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
If you want a resort that is stunning and full of nature, this is a good place. But it is a complete scam in terms of activities. The only water activity that is included is snorkeling and kayaking, everything else you have to pay for and it is VERY expensive. There are a lot of hidden costs. In terms of food, it’s nothing special, and you only get to make 2 dinner reservations for your overall stay. So if you are staying for a week, you can only have dinner at a nice restaurant for 2 nights. Rest of the days, you have to eat at a buffet. This place is definitely not worth your money, and is a scam.
Stayed 5 nights in Feb 2025

6/10 Okay

Victor, Anna

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Food and drinks were not good quality. Penthouse room was below standards, had several issues with the room. LOTS of wild animals and tranquility! Staff is awesome!!
Stayed 5 nights in Feb 2025

8/10 Good

Jedediah Strong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great, lots of stuff to see and do. Lots of wildlife and great walks throughout the property. Only downside is they no longer offer room service. Kind of a bummer. Other than that the stay was nice.
Stayed 5 nights in Feb 2025

10/10 Excellent

Tessa

Stayed 7 nights in Feb 2025

10/10 Excellent

Josephine Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Adult only pool area and restaurant was really nice. I liked how with Expedia you could book your a la carte meals at the beginning of your stay. We had a delightful room, very quiet and well looked after by all the staff. The daily activities on site were good and the evening shows were excellent.I would have liked more a la carte restaurants opened for all three meal times, breakfast, lunch and dinner.
Stayed 14 nights in Feb 2025

4/10 Poor

Emile

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Food was disappointing, facility was decent. Nature was amazing.
Stayed 7 nights in Feb 2025

8/10 Good

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities
A large resort with a lot of options. Resort staff were very friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Erin Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had so many amenities, we didn’t have to leave the resort! We constantly saw staff cleaning and going above and beyond with the service!
Stayed 7 nights in Feb 2025

10/10 Excellent

Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s lots to do as it’s a big resort! Loved that they had performers every single night, and there was always something open for food!
Stayed 8 nights in Feb 2025

10/10 Excellent

Jason Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and the staff were amazing. the only negative we really have was the beach is eroding but that is just due to the earth. Also stay off the beach after 4:00pm and before 9:00am the sand fleas are insane and leave you with little red bumps. Once again that is nature
Stayed 6 nights in Jan 2025

10/10 Excellent

Cindy

Stayed 9 nights in Jan 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place loved the senotes( clean water pools) and the wild life the food was good the restaurants were wonderful Staff friendly the beach was rocky but plenty of pools We keep returning because Sandos doesn’t disappoint
Stayed 5 nights in Jan 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Pros were the wildlife and hard working staff Cons were the dining reservation system and having to make them at 12 midnight, getting a reservation was next to impossible.
Stayed 5 nights in Jan 2025

10/10 Excellent

WILLIAM, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

4/10 Poor

Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is a very difficult review because certain areas deserve 5 stars and certain areas deserve 0 stars. Let’s start with the positive: -Waitstaff and bartenders deserve 5 stars. They are SUPER accommodating and always were happy to see you. They make your experience amazing and I can’t compliment them enough. - The food options were also a 5 star. So many options and so many different styles that we didn’t feel bored during our week there. - the room is both a 5 star and a 0 star. But, for the sake of being organized, I’ll list the positives here. The Adults Only “Select Club” was the way to go. The suite had more than enough space for the two of us between the day bed, the bedroom, the lovely tub on the patio, and the oversized shower. We loved the room and already miss it! The negative: - our A/C was leaking from the moment we got there. It took FOUR reports across four days to finally get it fixed, after three maintenance visits. We had to use all of our towels to control the leaks from BOTH A/C units. That’s where the 0 stars comes in. - management gets 0 stars. After informing the Concierge that my wife slipped and fell because of the leaking A/C, they made no effort to reach out. At all. They know that you signed a waiver and do not care. I am very disappointed as a property manager, myself, at their total lack of effort. Overall - it was good for the cost. Difficult to recommend, purely because of the management and lack of care on their part.
Stayed 6 nights in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice property staff was very nice and there was plenty of stuff to do. The only things I didn’t like was they played Christmas music the whole trip and the gym was out dated equipment.
Stayed 6 nights in Dec 2024