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Select Club at Sandos Caracol All Inclusive - Adults Only Area

4.0 star property

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Photo gallery for Select Club at Sandos Caracol All Inclusive - Adults Only Area

On the beach, white sand, free beach cabanas, sun loungers
Property video
Restaurant
Outdoor pool, pool umbrellas, sun loungers
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Chetumal Pto Juarez, Km295, Solidaridad, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪14 min walk‬
  • Place, Gran Coyote Golf
    ‪5 min drive‬
  • Place, Quinta Avenida
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬

Room options

View all photos for Room Superior

Free minibar, in-room safe, desk, laptop workspace

Room Superior

  • 419 sq ft
  • Sleeps 2

View all photos for Room Deluxe

Free minibar, in-room safe, desk, laptop workspace

Room Deluxe

  • 441 sq ft
  • Sleeps 2

View all photos for Suite Premium

Free minibar, in-room safe, desk, laptop workspace

Suite Premium

  • 667 sq ft
  • Sleeps 2

View all photos for Deluxe Select Club, King Bed with Sofabed and Jetted Tub

Free minibar, in-room safe, desk, laptop workspace

Deluxe Select Club, King Bed with Sofabed and Jetted Tub

8.6 out of 10
Excellent
(16 reviews)
  • Garden view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Select Club 2 Double Beds or 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Superior Select Club 2 Double Beds or 1 King Bed

7.8 out of 10
Good
(31 reviews)
  • Garden view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub | Free minibar, in-room safe, desk, laptop workspace

Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

  • Garden view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Playa del Carmen

Located in Corasol, Select Club at Sandos Caracol All Inclusive - Adults Only Area is within a few miles (5 km) of popular sights such as Guadalupe Church and Quinta Avenida. This 218-room, 4-star property has a full-service spa, a free water park, and 7 restaurants.

What's nearby

  • Playa Xcalacoco - 14 min walk - 0.8 miles
  • Gran Coyote Golf - 5 min drive - 1.1 miles
  • El Camaleón Mayakoba Golf Course - 8 min drive - 3.3 miles
  • Quinta Avenida - 9 min drive - 3.3 miles
  • Maroma Beach - 19 min drive - 10.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪La Laguna - ‬5 min walk
  • ‪El Templo - ‬3 min walk
  • ‪Bar L'Elefant - ‬1 min walk
  • ‪Las Máscaras - ‬4 min walk
  • ‪Restaurante Riviera - ‬6 min walk

About this property

Select Club at Sandos Caracol All Inclusive - Adults Only Area

Guests of Select Club at Sandos Caracol All Inclusive - Adults Only Area have access to a full-service spa, a free water park, and an outdoor pool. There's free parking and an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this adults-only property include a gym, 3 hot tubs, and a sauna.
42-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Free minibar items, balconies, and iPod docks are also available.
An outdoor tennis court, a health club, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 3 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sandos has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 7 restaurants
  • 9 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 hot tubs
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Kayaking
  • Outdoor padel court
  • Outdoor pickleball court
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 16 buildings
  • 3 floors
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free rollaway/extra beds are available
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: MXN 85 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.
Property Registration Number 008-007-006283/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Sandos Caracol Eco-Resort Adults Only All Inclusive
Sandos Caracol Eco Select Club
Sandos Caracol Eco Select Club Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive
Sandos Caracol Eco Resort Select Club All Inclusive
Sandos Caracol Eco Resort Spa Adults Only All Inclusive
Sandos Caracol Eco Inclusive
Sandos Caracol Select Club Adults Only All Inclusive
Select Club at Sandos Caracol All Inclusive Adults Only Area
Sandos Caracol Eco Resort Select Club All inclusive Adults Only
Sandos Caracol Eco Resort Select Club Adults Only All inclusive

Frequently asked questions

Can I book all-inclusive rate plans at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Select Club at Sandos Caracol All Inclusive - Adults Only Area is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and sailing.

What can I see within easy reach of Select Club at Sandos Caracol All Inclusive - Adults Only Area?

This property is situated in Corasol within a short 12-minute walk of Playa Xcalacoco and also 9 minutes on foot from Chun-Zumbul (diving site). You'll also find Playa del Carmen Main Beach and Mamitas Beach within a short drive.

Is parking available on site at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Spa Sandos is the property's spa and services include beach massages, sports massages, reflexology, and hydrotherapy.

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area include a casino at the property?

No, Select Club at Sandos Caracol All Inclusive - Adults Only Area doesn't have a casino.

Is there an indoor pool at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and 3 hot tubs.

Is Select Club at Sandos Caracol All Inclusive - Adults Only Area good for couples?

This adults-only all-inclusive property offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 7 restaurants.

Are there hot tubs at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Yes, guests can enjoy 3 spa tubs at this all-inclusive property.

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area have a restaurant with a breakfast menu?

No, Select Club at Sandos Caracol All Inclusive - Adults Only Area doesn't have a restaurant that serves breakfast.

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area allow pets to stay for free?

No, pets aren't allowed at Select Club at Sandos Caracol All Inclusive - Adults Only Area.

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Select Club at Sandos Caracol All Inclusive - Adults Only Area?

The closest major airport to Select Club at Sandos Caracol All Inclusive - Adults Only Area is Cozumel Intl. Airport (CZM), which is 24.8 mi away (283 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 28.2 mi away.

Are there rooms with balconies at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Yes, every guestroom at Select Club at Sandos Caracol All Inclusive - Adults Only Area comes with a balcony with some featuring garden views.

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area have a wedding venue on site?

Take advantage of the wedding venue at Select Club at Sandos Caracol All Inclusive - Adults Only Area if you plan to say "I do" during your trip.

Select Club at Sandos Caracol All Inclusive - Adults Only Area Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 332 out of 934 reviews
Rating 8 - Good. 289 out of 934 reviews
Rating 6 - Okay. 165 out of 934 reviews
Rating 4 - Poor. 85 out of 934 reviews
Rating 2 - Terrible. 63 out of 934 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Juan

Stayed 5 nights in Nov 2025

10/10 Excellent

Lyudmila, San Antonio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall vacation was good. We love this particular resort for so many reasons! Grounds are beautiful and have so many hidden areas to explore! 98% of stuff was great!!! Food and drinks never disappoint. The beach is getting much much better after years of sea weed problem. They for sure can improve check in experience for their guests by not keeping people standing in line for a long time. One more time - great place for entire family to enjoy nature and services! Highly recommend! Thank you Sandos!
Stayed 6 nights in Nov 2025

10/10 Excellent

Laura Perez

Stayed 5 nights in Jul 2025

4/10 Poor

Garrett

Traveled with family
Disliked: Cleanliness
Room was fine space wise we had a penthouse suite but the outside tub was filthy and when we did get it cleaned it did not fill up and the jets were filled with red ants. Our toilet was dirty on day one and stayed that way all week. Probably the biggest disappointment was the food it’s like no one ever tastes anything, absolutely no flavor. Will not return
Day 1
Stayed 6 nights in Nov 2025

10/10 Excellent

Lily

Stayed 6 nights in Nov 2025

10/10 Excellent

Joshua Benjamin, Sault Ste. Marie

Liked: Cleanliness, amenities, property conditions & facilities
Location was beautiful & all resort staff were fantastic. Housekeeping staff also did a great job throughout the week.
Stayed 7 nights in Nov 2025

2/10 Terrible

jorge

Stayed 10 nights in Oct 2025

10/10 Excellent

Michael

Stayed 4 nights in Nov 2025

10/10 Excellent

Jazmine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean resort family friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Restaurants were nice and good food. There were a lot of restaurants that were not open due to construction and remodeling
Stayed 10 nights in Sep 2025

4/10 Poor

Paige

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in they let me know that half the restaurants and pools were closed due to construction, My “Select club Adult only Penthouse Suite” sections were also closed. They then moved us to a family penthouse and we lost most of the “Select club” privileges..besides a pop up “adult only” (that had plenty minor) pool. A beach club bar and 2 restaurants to have breakfast at out of the 6. The staff did not seem to care, I asked why i was never notified and they blamed expedia. When I contacted expedia they let me know they were never informed anything about the closures at Sandos and that Sandos was refusing to reimburse or credit me more my losses. The food was not very appetizing, My partner got food poisoning for 3 days. They had some great bar tenders that gave amazing service, but unfortunately most workers weren’t that kind or seemed happy to be there. They had a lot of wild animals on site, Including some Donkeys in a farm pen. One evening My partner, a bystander mother and son and I witnessed three women giving the donkeys beer to drink out of their cups. We asked them to stop, as that’s animal cruelty. They responded “we always feed our donkeys at home beer” We immediately went and told the front receptionist about what had just accrued and all they did was shrug. Our air conditioner was broken for 7/10 days we stayed. We asked 4 times for it to be fixed and when I then contacted the expedia rep she said she only saw the work order requested once.
Stayed 10 nights in Oct 2025

6/10 Okay

Malak

Liked: Cleanliness, staff & service
Stayed 8 nights in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was great, very friendly and helpful staff. Only feedback is too much hustling for buying extras (massage, excursion, club tour etc) had to decline sales pitch ~10 times a day
Stayed 7 nights in Oct 2025

10/10 Excellent

Lisa-Marie Patricia

Stayed 4 nights in Sep 2025

2/10 Terrible

Cathy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Tasmin Leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time at Sandos Caracol and overall i was very happy with my stay here. The staff are wonderful and the property was clean. They were also mid upgrades/rennovations on several areas of the property, i assume because it is their low season. My complaints were as follows: 1. The bed in our penthouse room was no softer than the floor and I had to sleep on the daybed for most of the trip otherwise i was in pain the next day. 2. The people trying to sell things on the beach....massages, bracelets, more massages...it made sitting on the beach unenjoyable 3. The music at the (temporary) adults only pool as well as KIIN was 24/7 techno type music and the beat sounded exactly the same for every song and that got old really quick. 4. Rennovations to the select club section meant that the Brazilian BBQ restaurant was closed and thats one reason we chose this resort, but the other a la carte meals were fantastic!
In a teepee at KIIN
Sunset on the beach near Los Lirios
View from our room
Stayed 9 nights in Sep 2025

6/10 Okay

Thomas and Susan

Traveled with partner
The resort is beautiful, especially the beach, adult pool, and cenotes. However, I wasn't impressed with the rooms. We had a broken air conditioner and broken safe. They did not have great soap, shampoo, or toilet paper - and they were very stingy with washcloths. The staff at the beach was amazing - bringing us food, drinks, etc. I just wish the staff for the rooms was decent too. They did not fix our air conditioner for us, and one day they didn't even clean our room when we put the room cleaning sign up. Pros: -Beautiful -Amazing Beach -Unlimited Drinks -Private and Relaxing Adults-Only Pool -Cenotes that are fun to swim in -Great Restaurants -Friendly Staff at the Beach and Restaurants -Adorable Animals on Site (Monkeys, Peacocks, etc.) Cons: -Rooms -Staff for the rooms -Lots of Mosquitos - (Pack a LOT of bug spray) -They do not provide bottled water. -If you take the Welcome Packet, they will try to sell you a time share. -No drawers in the room, so you can't really unpack and need to live out of your suitcase all week. -A lot of walking required.
Stayed 5 nights in Aug 2025

8/10 Good

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed two nights but it was very nice! Make sure you bring mosquito repellent! The boat ride was nice I honestly do not have any complaints. It was nice seeing animals all around. Beware of the snakes also we seen a bird drop one out of its mouth on the walkway.
Stayed 2 nights in Sep 2025

10/10 Excellent

Aaron

Stayed 4 nights in Aug 2025

10/10 Excellent

Yanilex Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Deacon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and there was nice variety of things to do
Stayed 4 nights in Aug 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Jamie, Denton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for our 25th anniversary trip because of the jungle, wildlife and onsite activities. It did not disappoint!
Stayed 7 nights in Jul 2025

2/10 Terrible

Ana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very old and not well maintained. The restaurants food is below par and very limited to 3 choices without good food.
Stayed 5 nights in Jul 2025

6/10 Okay

Graciela

Stayed 3 nights in Jul 2025

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