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Ocean Riviera Paradise All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for Ocean Riviera Paradise All Inclusive

Free minibar, in-room safe, desk, free WiFi
View from property
10 bars/lounges, 4 swim-up bars, 4 poolside bars
View from room
Privilege Master Suite RoofTop | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front | Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1246 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite RoofTop

Privilege Master Suite RoofTop | Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite RoofTop

  • Ocean view
  • 2002 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(111 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(33 reviews)
  • 614 sq ft
  • Sleeps 4

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View | Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP | Free minibar, in-room safe, desk, free WiFi

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • Resort view
  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

8.2 out of 10
Very good
(119 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 1242 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 1453 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite) | Free minibar, in-room safe, desk, free WiFi

Junior Room, Pool View (suite)

9.0 out of 10
Wonderful
(4 reviews)
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Junior Suite Rooftop

  • 1453 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim Up

Junior Suite Swim Up | Free minibar, in-room safe, desk, free WiFi

Junior Suite Swim Up

8.0 out of 10
Very good
(1 review)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Ocean Riviera Paradise All Inclusive places you within a leisurely stroll of Playa Xcalacoco and Chun-Zumbul (diving site). This 782-room, 5-star property welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and a free water park.

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.5 miles
  • Quinta Avenida - 9 min drive - 3.5 miles
  • Playa del Carmen Main Beach - 10 min drive - 3.5 miles
  • Maroma Beach - 17 min drive - 9.6 miles
  • Xcaret Eco Theme Park - 20 min drive - 10.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Mike’s Coffee - ‬19 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪El Templo - ‬16 min walk
  • ‪Fresco Bar - ‬14 min walk

About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Ocean Riviera Paradise All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a 24-hour gym.
Guests can expect free WiFi and 40-inch LED TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Free minibar items, coffee makers, and ceiling fans are also available.
3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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8.0 out of 10, Very Good, 4,413 reviews
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Mar 5 - Mar 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

Will I find all-inclusive rate plans at Ocean Riviera Paradise All Inclusive?

Ocean Riviera Paradise All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include scuba lessons, tennis, and volleyball.

How much does it cost to stay at Ocean Riviera Paradise All Inclusive?

As of Feb 10, 2026, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on Mar 4, 2026 start from $346.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Ocean Riviera Paradise All Inclusive?

Ocean Riviera Paradise All Inclusive provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see within easy reach of Ocean Riviera Paradise All Inclusive?

This property is located in Playa del Carmen, a short 9-minute walk from Playa Xcalacoco and also 12 minutes on foot from Chun-Zumbul (diving site). You'll also find Playa del Carmen Main Beach and El Camaleón Mayakoba Golf Course within a short drive.

Is there parking available at Ocean Riviera Paradise All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at Ocean Riviera Paradise All Inclusive?

Despacio is the property's spa and services include hot stone massages, Swedish massages, couples treatments, and reflexology.

Does Ocean Riviera Paradise All Inclusive feature a casino at the property?

No, Ocean Riviera Paradise All Inclusive doesn't have a casino.

Is there an indoor pool at Ocean Riviera Paradise All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Ocean Riviera Paradise All Inclusive?

This beachfront all-inclusive property offers many amenities for couples such as 5 outdoor pools and 4 poolside bars with some guestrooms featuring private plunge pools.

Are there hot tubs at Ocean Riviera Paradise All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Ocean Riviera Paradise All Inclusive have a restaurant with a breakfast menu?

Yes, Ocean Riviera Paradise All Inclusive has 11 restaurants, and serves breakfast for a surcharge.

Does Ocean Riviera Paradise All Inclusive allow pets to stay for free?

No, pets aren't allowed at Ocean Riviera Paradise All Inclusive.

Does Ocean Riviera Paradise All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Ocean Riviera Paradise All Inclusive?

The closest major airport to Ocean Riviera Paradise All Inclusive is Cozumel Intl. Airport (CZM), which is 26.1 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.8 mi away.

Are there rooms with balconies at Ocean Riviera Paradise All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a balcony or a terrace where guests can enjoy ocean or garden views.

Does Ocean Riviera Paradise All Inclusive have a wedding venue?

There are wedding services available at Ocean Riviera Paradise All Inclusive if that's in your vacation plans.

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1424 out of 2805 reviews
Rating 8 - Good. 706 out of 2805 reviews
Rating 6 - Okay. 358 out of 2805 reviews
Rating 4 - Poor. 169 out of 2805 reviews
Rating 2 - Terrible. 148 out of 2805 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

tolice

Stayed 4 nights in Dec 2025

4/10 Poor

Ania

Traveled with family and small children
Disliked: Amenities
Terrible food, terrible service, not a 5 star hotel at all. Never staying here again.
Stayed 7 nights in Nov 2025

8/10 Good

Janice

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Place are nice and great Staff… rooms are clean but NOT Maintained looks like someone was just doing a DIY in the furniture, washroom and wall not professional( Punta Cana OceanElFaro is better), food in A La Carte is okay, we don't like people selling time share!
Stayed 7 nights in May 2025

10/10 Excellent

Oleksiy Mykolayovych

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean, friendly.
Stayed 6 nights in Oct 2025

6/10 Okay

Savannah

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2025

10/10 Excellent

Justin Lorne Paul

Traveled with family and small children
The Kids Club was excellent! The team (Mirelle, Kareli, Diana, Daniela and Ana) were wonderful and our kids had a blast with the variety of activities planned!
Stayed 7 nights in Nov 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time ever in Mexico and going to an all inclusive resort. Immediately upon arrival we felt so well taken care of. We arrived very early in the day and were able to eat, drink and explore before checking into our room. Our room absolutely shocked us - much more impressive than expected. We felt like we were in a dream! Every single staff member was so friendly, always smiling and greeting us. It made us feel so happy. A very special shout out to Edgardo at the beach bar. We felt like we were seeing our friend every day. We loved chatting with him and the drinks he was making us - WOW! By far our favourite place to hang out. Luis at the Margarita restaurant is such a special person. He treated us so well and made us feel like family. Thank you Luis. We miss you already! Our favourite places to eat were Margarita for dinner, Route 66 for late night snacks (burrito is incredible), Amaranto (best buffet ever - we ate something from the taco corner every breakfast!) and every time we went we were impressed with the different options. The housekeeping staff always made our room feel fresh every day, and even left us chocolates on the last night. Our room was always stocked with water bottles and other drinks which was perfect. Such a bonus that 7/11 and the pharmacy is only about a 10 minute walk out of the resort if you need anything there also. Overall we felt like we were in paradise every day. We will be back! Thank you! ❤️
Stayed 8 nights in Oct 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Our butler Efrain was amazing and yook csre of everything. Food was solid. Drinks were flowing. Resort was very walkable. I suggest making sure you get the privelage package. Makes the whole experience much better. If you are older be careful like any other resort it can be sluppery.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

8/10 Good

Linda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, I really can’t complain. Rooms were a good size. Comfy beds. Ya some stuff looked a little rough but I’m not expecting perfection. Pools were great other than the rough texture. Was a little dangerous. They were a great size, clean and never crowded. Lack of beach is made up for with the beach pool. If you want more beach, just walk 5 min to the left and sit in front of princess haha. Buffet was decent, repetitive but plenty good for us. We never left hungry. Restaurants weren’t the best. Sakura was a good time, definitely a must. Route 66 and Mexican weren’t the best but we didn’t try the entire menu so can’t properly judge. Pez vela was great, and the crepes were yummy at the crepe shop. Coffee shop was a huge perk for me. Never waited long and it was such a nice place with the coffee and treats. Felt like going into a Starbucks and leaving without paying. Overall this is a great place, especially for kids. The wildlife around the resort was so fun. My daughter held so many animals this week. We loved just watching the monkeys with their baby and the coaties were super entertaining. Don’t leave your main floor patio doors open, they will come in lol.
Our room view. Daisy room 2151
Sakura
Meal at Sakura
Stayed 7 nights in Nov 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time at Ocean Riviera Paradise! The resort is beautiful, very clean, and the staff are all so friendly. Special thanks to Victor from the cleaning team — he did an excellent job and was always so kind. Great food, nice beach, and a fun, relaxing vibe. We’d definitely come back!
Stayed 7 nights in Nov 2025

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Ocean Riviera Paradise. We booked the Privilege Junior Suite, however when we arrived they asked us of we are celebrating anything and when we told them it was our honeymoon they upgraded us to an ocean view suite. We also had a butler Efrain who was super friendly and helpful throughout our stay. Food at the restaurants was also delicious. Staying for 7 nights, we were able to try out almost all the restaurants for dinner. All with the exception of the Blue Moon restaurant was delicious, with that restaurant being a weak spot for dinners. Unsure if it was just what we ordered or the restaurant in general though. We did not get to try the Route 66, as we ran out of nights for dinner. One highlight dinner was the Mexican night at their buffet where they also had a taco stand outside along with other traditional street food options If I had to choose a negative, I would say their room service options were quite limited and not particularly any good which was quite a surprising contrast to their a la carte dinners. One of the room service meals we ordered was a grilled cheese sandwich which turned out to be grilled bread and cold cheese. Also the privilege pool floor seemed to be deteriorating and leaves a sandy feeling pool bottom. Overall I would recommend a visit to Ocean Riviera Paradise, and we thoroughly enjoyed our visit!
Stayed 7 nights in Nov 2025

10/10 Excellent

BigO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have been staying at ORP Privaledge for the last 8 years, and I love this resort with my whole heart. I can tell you, I'm not the only one. Let's start with the check-in. Angel was excellent. He had everything ready, so it only took 5 minutes, and we were on our way to our rooms. Plus, he explained everything and was on it with the answers to any of our questions. Next up, we had Ariz for our concierge. She's incredible; she's been my concierge on every visit since 2018, at least once, and sometimes twice, a year. Ariz gets it done. Anything I've ever needed or needed help with, she has made it happen. She constantly checks in with us to make sure we have what we need. She'll make sure we are good. If she's not in, she'll let us know who to talk to. Also, we got to take part in the Expidia dinner, and the food was next level. The chef prepared an incredible five-course meal with drink pairings. The chef and her staff were all amazing and talented people, and I can't wait for our next trip for this dinner; it was that incredible. At the dinner, we also got to meet one of my new favorite people, Omar, the resort's sommelier. Omar was incredibly knowledgeable and passionate about his craft. We signed up for a wine tasting with him the following evening, and he picked great, simple pairings that made it easy for us to fully enjoy and appreciate the beautifully crafted wines we sampled. They have Ariz, Angel, Omar, and a great staff overall. This is my second home. Thank you!!!
Stayed 7 nights in Oct 2025

8/10 Good

Hailey

Traveled with partner
Liked: Cleanliness, staff & service
Overall our stay was good but expected a bit more based on being privilege. I’d like to start by saying that Elizabeth was wonderful during our check in and added extra touches for our anniversary to make our trip special, she was a highlight of our stay. Our butler Adrian was also kind and helpful but we didn’t utilize the full bultet service so I’m not sure what other perks there could have been. We did find that the food was just ok and very salty. Half the staff was friendly and great while we had quite a few less pleasant exposures with staff such as at Blue Moon. A major con with all the soliciting within the resort, after being on a long flight and checking into the hotel we were already approached to do a tour and they wouldn’t take no for answer. Everything seemed to be a sales pitch which I don’t appreciate when I came for a relaxing vacation that already cost a lot.
Stayed 5 nights in Nov 2025

8/10 Good

Lyndsay

Stayed 7 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 8 nights in Oct 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Amenities, property conditions & facilities
Courteous staff
Stayed 10 nights in Oct 2025

10/10 Excellent

Amaan

Stayed 3 nights in Nov 2025

8/10 Good

Adam

Stayed 8 nights in Oct 2025

10/10 Excellent

Cory Paul, chciopee

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent Antonio our butler made sure or reservations for diiner were made and made some special purchases from outside the resort for members of our group for items nit available at the resort, Sarai at the children's pool remembered myself and my husband from a pervious trip and made sure we had the best service since we were traveling with a large group of our grandchildren . Jennifer and Miguel at the privilege beach area were outstanding with attention to detail with the family...Miguel even made sure the little ones had beach toys to play with and stay occupied.
Stayed 7 nights in Oct 2025

10/10 Excellent

Justin

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable and inviting on arrival. Service was top notch, staff was friendly and attentive, food service was terrific and easy to navigate. The facility was beautiful and well maintained.
Stayed 7 nights in Oct 2025

10/10 Excellent

Sarvansh

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and service Beach not that great
Stayed 4 nights in Oct 2025

10/10 Excellent

Konstantin

Liked: Cleanliness, amenities, property conditions & facilities
Very good place, food was good, service as well. Will come back again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Emma

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, good amount of food options for buffet (though more veggie/vegan options are always welcome) and nice sized pools.
Stayed 4 nights in Oct 2025

10/10 Excellent

Estella Maria

Clean room, clean resort, great food, great staff, great place and great vacation. Having never been to Mexico this is the bar and will likely be the only place I come too! Thank you Ocean Rivier
Stayed 7 nights in Oct 2025

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