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Papagayo Hotel Boutique

3.0 star property

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Photo gallery for Papagayo Hotel Boutique

32-inch plasma TV with cable channels, TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida 15 Norte Entre Calles 4 y 6, #154 Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Place, Mamitas Beach
    ‪14 min walk‬

Room options

Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

Basic Quadruple Room

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

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Aug 26 - Aug 27
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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Papagayo Hotel Boutique is within a 5-minute walk of Quinta Avenida and within 15 minutes of other popular attractions like Playa del Carmen Main Beach. The 27 rooms at this 3-star hotel include coffee makers, plasma TVs, and premium bedding.

What's nearby

  • Quinta Avenida - 3 min walk - 0.2 miles
  • Central Square - 6 min walk - 0.4 miles
  • Playa del Carmen Main Beach - 8 min walk - 0.5 miles
  • Playacar Beach - 10 min walk - 0.5 miles
  • Mamitas Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • ‪Cocina Doña Paula - ‬1 min walk
  • ‪Yum Yum - ‬2 min walk
  • ‪La Brocherie - ‬1 min walk
  • ‪cafe guajira - ‬1 min walk
  • ‪El Charco De Las Ranas Grill - ‬2 min walk

About this property

Papagayo Hotel Boutique

Papagayo Hotel Boutique features free WiFi in public areas and a terrace. You'll find limited parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables.
Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer free toiletries and bathrobes. Coffee makers, ceiling fans, and safes are also standard.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, and Amazon Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay, Google Pay, Apple Pay, and Amazon Pay.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Posada Papagayo
Papagayo Hotel Boutique Hotel
Papagayo Hotel Boutique Playa del Carmen
Papagayo Hotel Boutique Hotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at Papagayo Hotel Boutique?

Papagayo Hotel Boutique offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Papagayo Hotel Boutique?

As of Aug 5, 2026, prices found for a 1-night stay for 2 adults at Papagayo Hotel Boutique on Aug 6, 2026 start from $64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Papagayo Hotel Boutique?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Is there parking available at Papagayo Hotel Boutique?

Yes, though parking is limited parking.

Does Papagayo Hotel Boutique include a casino on the premises?

No, Papagayo Hotel Boutique doesn't have a casino.

Is there an indoor pool at Papagayo Hotel Boutique?

No, there is no indoor pool at this hotel.

Is Papagayo Hotel Boutique a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and bathrobes as well as a 24-hour front desk.

Are there hot tubs at Papagayo Hotel Boutique?

No, there isn't a spa tub at this hotel.

Does Papagayo Hotel Boutique feature a restaurant that includes a breakfast menu?

No, Papagayo Hotel Boutique doesn't have a restaurant that serves breakfast.

Does Papagayo Hotel Boutique allow pets to stay free of charge?

No, pets aren't allowed at Papagayo Hotel Boutique.

Are there connecting rooms at Papagayo Hotel Boutique?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Papagayo Hotel Boutique?

The closest major airport to Papagayo Hotel Boutique is Cozumel Intl. Airport (CZM), which is 20.8 mi away (255 minutes by car).

Are there rooms with balconies at Papagayo Hotel Boutique?

No, there aren't any guestrooms with balconies at Papagayo Hotel Boutique.

Papagayo Hotel Boutique Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 81 out of 225 reviews
Rating 8 - Good. 52 out of 225 reviews
Rating 6 - Okay. 39 out of 225 reviews
Rating 4 - Poor. 19 out of 225 reviews
Rating 2 - Terrible. 34 out of 225 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location and clean rooms
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay! Well located! Room super clean and agreeable to stay in!
Verified review

8/10 Good

Mirtha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall the hotel was nice and clean the staff wss friendly and easy access walking to everything
Stayed 5 nights in Jul 2022
Verified review

8/10 Good

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel had everything within walking distance, very short walk to 5th Avenue.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

edward keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and economical

Great budget friendly location excellent room easy walking to the main fifth Avenue felt safe walking the street at night
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

It was close by everything I needed, the area felt safe and the hotel personnel were helpful and pleasant
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a 5 minute walk to the beach and there is so much good food by. In the heart of everything and a great price. The water pressure is the only downside to this place. I will stay here again many times.
Stayed 28 nights in Aug 2023
Verified review

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice in clean ☺️
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything just that it wasn’t beach front hotel
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Elinton de

Liked: Staff & service
Disliked: Amenities
It’s a pretty honest and budget friendly hotel. If you need a safe and cheap place to sleep, I would recommend Pousada Papagayos. It’s 2 blocks away from the Main Street/beach which allows you to be in the buzz and at the same time find some more local cuisine. If they have better towels, I would be way more pleased and willing to give higher stars, but overall is a fair place to stay
Stayed 4 nights in Feb 2023
Verified review

6/10 Okay

Riccardo

Liked: Staff & service
Area & location is very convenient for downtown dining & beach proximity. Plumbing & water pressure as well as wifi/ internet & TV was very poor !
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

DELIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Main Street but quiet. A bit expensive for what they offer. Will need and upgrade on bed sheets and towels as they are old, and not so clean. This is one of the very few hotels that offers hot water.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Michelle L

For the price, the area was decent and the property was decent. It was older but it was clean. The staff is what made it well worth it. They were friendly - went above and beyond to help -always greeted us when we came in and always said goodbye and have fun when we went out. They were helpful with places to eat and sights to see. Miguel and Jesus were awesome!
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Bricia

Liked: Cleanliness, staff & service, room comfort

Great customer service

It’s under new management. Everyone there from new management to all staff are very friendly and made me feel welcomed. Would I start there again.. Yes I would.. everything is walking distance.
Stayed 6 nights in Dec 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good on the budget. Note no cold water was available most days. Staff is friendly. Downtown is noisy and there is some noise in the hotel as well from everyone, but gets better at night.
Stayed 8 nights in Nov 2023
Verified review

4/10 Poor

Cristina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For the money, it wasn't bad for playa del Carmen, but it didn't live up to the pictures.
Stayed 3 nights in Jan 2024
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy

Stay away from this place
Stayed 6 nights in Feb 2023
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel as for walking to the beach and attractions in the area like 5th ave. The one thing I didn’t like is that the room really needed black out or thicker curtains as my room shared windows with the hallway and the opaque curtains did nothing to shield the hallway lights from beaming into my eyes at night. Overall the place was clean, and I would stay there again.
Stayed 4 nights in Jan 2024
Verified review

2/10 Terrible

IVAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Torn towels, dirty spots on the couch, I couldn’t stay there over the night
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Thomas

Liked: Staff & service
I am not sure what all the criticisms are for. Decent hotel 5 minutes walk from the beach, friendly staff at the front desk, warm water in the shower each night. Neighborhood was not run down as people stated. Not super elegant but suited me just fine for a couple days.
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crappiest place ever

Horrible place to stay. Its dirty bedding was stained, sheets had holes. Stay away. Their parking is a lot full of trash that you have to park on top of. We left after check in due to room conditions.
Stained blankets- nasty
Ripped bedding
Dirty toilet
This is the makeshift parking
Stayed 7 nights in May 2024
Verified review

4/10 Poor

Jennifer

Liked: Cleanliness
Disliked: Staff & service, amenities
They nabbed $50 from our room while doing room cleaning.
Verified review

6/10 Okay

James

Disliked: Cleanliness
Prooerty was not great but fine. Only time i talked to the staff they were very helpful but they weren't overly friendly. The towels were old and the ceiling fan was filthy. I liked the location. 5 min walk to the beach and 5 th ave also.
Stayed 6 nights in Feb 2024