See all properties

Papagayo Hotel Boutique

3.0 star property

Choose dates to view prices

Photo gallery for Papagayo Hotel Boutique

32-inch plasma TV with cable channels, TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida 15 Norte Entre Calles 4 y 6, #154 Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Studio Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Basic Quadruple Room

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 2 Double Beds

Triple Room

  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

You may also like

Ad
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers

Holiday Inn Express & Suites Playa Del Carmen by IHG

Downtown Playa del Carmen
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,004 reviews
$107 nightly
The price is $134
Feb 24 - Feb 25
Total with taxes and fees
Holiday Inn Express & Suites Playa Del Carmen by IHG

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Papagayo Hotel Boutique is within a 5-minute walk of Quinta Avenida and within 15 minutes of other popular attractions like Playa del Carmen Main Beach. The 27 rooms at this 3-star hotel include coffee makers, plasma TVs, and premium bedding.

What's nearby

  • Quinta Avenida - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.5 miles
  • Playacar Beach - 8 min walk - 0.5 miles
  • Mamitas Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • ‪Yum Yum - ‬2 min walk
  • ‪Cocina Doña Paula - ‬1 min walk
  • ‪cafe guajira - ‬1 min walk
  • ‪La Brocherie - ‬1 min walk
  • ‪Mercado Los Portales - ‬1 min walk

About this property

Papagayo Hotel Boutique

Papagayo Hotel Boutique features free WiFi in public areas and a terrace. You'll find limited parking. Front-desk staff can answer questions 24/7, and assist with access to locker space, securing valuables, and luggage storage.
Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer free toiletries and bathrobes. Coffee makers, ceiling fans, and safes are also standard.

Similar properties

Outdoor pool
Hotel Colonial Playa del Carmen
  • Pool
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
7.8 out of 10, Good, 1,321 reviews
$40 nightly
The price is $52
Mar 18 - Mar 19
Total with taxes and fees
Hotel Colonial Playa del Carmen

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, and Amazon Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay, Google Pay, Apple Pay, and Amazon Pay.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Posada Papagayo
Papagayo Hotel Boutique Hotel
Papagayo Hotel Boutique Playa del Carmen
Papagayo Hotel Boutique Hotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at Papagayo Hotel Boutique?

Papagayo Hotel Boutique offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of Papagayo Hotel Boutique?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Is parking available on site at Papagayo Hotel Boutique?

Yes, though parking is limited.

Does Papagayo Hotel Boutique include a casino on the premises?

No, Papagayo Hotel Boutique doesn't have a casino.

Is there an indoor pool at Papagayo Hotel Boutique?

No, there is no indoor pool at this hotel.

Is Papagayo Hotel Boutique good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and bathrobes as well as a terrace.

Does Papagayo Hotel Boutique have a hot tub?

No, there isn't a spa tub at this hotel.

Does Papagayo Hotel Boutique feature a restaurant that includes a breakfast menu?

No, Papagayo Hotel Boutique doesn't have a restaurant that serves breakfast.

Does Papagayo Hotel Boutique allow pets to stay free of charge?

No, pets aren't allowed at Papagayo Hotel Boutique.

Are there connecting rooms at Papagayo Hotel Boutique?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Papagayo Hotel Boutique?

The closest major airport to Papagayo Hotel Boutique is Cozumel Intl. Airport (CZM), which is 20.8 mi away (255 minutes by car).

Are there rooms with balconies at Papagayo Hotel Boutique?

No, there aren't any guestrooms with balconies at Papagayo Hotel Boutique.

Papagayo Hotel Boutique Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 81 out of 225 reviews
Rating 8 - Good. 52 out of 225 reviews
Rating 6 - Okay. 39 out of 225 reviews
Rating 4 - Poor. 19 out of 225 reviews
Rating 2 - Terrible. 34 out of 225 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle L

Traveled with group
For the price, the area was decent and the property was decent. It was older but it was clean. The staff is what made it well worth it. They were friendly - went above and beyond to help -always greeted us when we came in and always said goodbye and have fun when we went out. They were helpful with places to eat and sights to see. Miguel and Jesus were awesome!
Stayed 4 nights in Feb 2025

10/10 Excellent

edward keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and economical

Great budget friendly location excellent room easy walking to the main fifth Avenue felt safe walking the street at night
Stayed 2 nights in Feb 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Stayed 1 night in Jan 2025

8/10 Good

Yesenia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Personal amable, una buena opcion solo para quedarte a dormir y pasar el dia fuera turistiando.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bricia

Liked: Cleanliness, staff & service, room comfort

Great customer service

It’s under new management. Everyone there from new management to all staff are very friendly and made me feel welcomed. Would I start there again.. Yes I would.. everything is walking distance.
Stayed 6 nights in Dec 2024

6/10 Okay

Salvador, El Paso

Traveled with family
Doesn't have hot water, needs maintenance
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Stayed 1 night in Dec 2024

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was wonderfully friendly and kind. The layout of the hotel though, did not give us a window to the outside, just to the hallway. The room smelled so strong of mildew or mold. We were given 2 bathtowels for our party of 5, no face cloths or hand towels. The towels and sheets were threadbare. The fan above the bed wobbled badly, and was held together with duct tape. Because the only window opened to the hallway, other guests' noise in the common areas was very disturbing. Other than that, we felt safe and secure inside the hotel. The staff made us feel at home.
Stayed 1 night in Nov 2024

4/10 Poor

christopher

Disliked: Cleanliness
No hot water
Stayed 3 nights in Nov 2024

4/10 Poor

Fernando

Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
No había agua en la habitación ni para el inodoro
Stayed 1 night in Oct 2024

6/10 Okay

Sujey

Stayed 7 nights in Oct 2024

6/10 Okay

Nayda

Stayed 6 nights in Jul 2024

6/10 Okay

Damaris

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Management was terrible when i did my check in i said i didn't want no cleaning services and they still when in my room left my door with no lock and took my towels and didnt replace my towels when i poke to the manager she said if anything was missing from my room and i told her that was not the point she didn't wanna resolve the problem.
Stayed 4 nights in Jul 2024

8/10 Good

claudia

Liked: Cleanliness
Stayed 7 nights in Jun 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

It was close by everything I needed, the area felt safe and the hotel personnel were helpful and pleasant
Stayed 5 nights in Jun 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just stay away

Stay away! The bedding was stained, sheets had holes. Their parking is a lot was a lot full of trash that you have to park on top of. We left after check in due to room conditions. I had a 2 year old baby and would never allow him to sleep in that place.
Stained blankets
Ripped bedding
Dirty toilet
This is the makeshift parking
Stayed 7 nights in May 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crappiest place ever

Horrible place to stay. Its dirty bedding was stained, sheets had holes. Stay away. Their parking is a lot full of trash that you have to park on top of. We left after check in due to room conditions.
Stained blankets- nasty
Ripped bedding
Dirty toilet
This is the makeshift parking
Stayed 7 nights in May 2024

10/10 Excellent

Frank

Stayed 7 nights in Apr 2024

8/10 Good

Thomas

Liked: Staff & service
I am not sure what all the criticisms are for. Decent hotel 5 minutes walk from the beach, friendly staff at the front desk, warm water in the shower each night. Neighborhood was not run down as people stated. Not super elegant but suited me just fine for a couple days.
Stayed 2 nights in Apr 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Apr 2024

6/10 Okay

Melanie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Claudia Lizeth

Stayed 1 night in Mar 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach
Stayed 2 nights in Mar 2024

2/10 Terrible

Terence

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Feb 2024

Hotels