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Hotel Hulku

2.5 star property

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Photo gallery for Hotel Hulku

Exterior
Exterior
Junior Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi
Junior Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi
Junior Suite, 1 King Bed | Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
Ave.20 entre 4 y 6 norte Col.Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Central Square
    ‪5 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room with kitchenette, 2 Double Beds

Superior Double Room with kitchenette, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room with kitchenette, 2 Double Beds

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 2 Double Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hotel Hulku is within a 5-minute walk of Central Square and within 15 minutes of other popular attractions like Nuestra Senora del Carmen Catholic Church. This 39-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Quinta Avenida - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Central Square - 5 min walk - 0.3 miles
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.5 miles
  • Playacar Beach - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Café Andrade - ‬2 min walk
  • ‪Cocina Doña Paula - ‬2 min walk
  • ‪Osteria De Roma - ‬1 min walk
  • ‪cafe guajira - ‬2 min walk
  • ‪La Brocherie - ‬2 min walk

About this property

Hotel Hulku

Guests of Hotel Hulku enjoy an outdoor pool, free WiFi in public areas, and coffee in a common area. There's free offsite parking and an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with securing valuables and tours/tickets. Additional amenities include a meeting room, free use of bicycles, and a library.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ceiling fans, safes, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: USD 6 for adults and USD 3 for children
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 4 buildings
  • 4 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 6.00 for adults and USD 3.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 9 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Hulku
Hotel Hulku Playa del Carmen
Hulku Playa del Carmen
Hotel Hulku Hotel
Hotel Hulku Playa del Carmen
Hotel Hulku Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Hotel Hulku?

Hotel Hulku provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do near Hotel Hulku?

This hotel is situated in Downtown Playa del Carmen within a 10-minute walk of Playa del Carmen Main Beach, Quinta Avenida, and Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Is there parking available at Hotel Hulku?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does Hotel Hulku include a casino on the premises?

No, Hotel Hulku doesn't have a casino.

Will I find an indoor pool at Hotel Hulku?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9 AM and 9 PM.

What will couples enjoy most about a stay at Hotel Hulku?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include kitchens and minibars.

Does Hotel Hulku have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Hulku have a restaurant with a breakfast menu?

Hotel Hulku offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Hulku allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Hulku.

Are there connecting rooms at Hotel Hulku?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Hulku?

The closest major airport to Hotel Hulku is Cozumel Intl. Airport (CZM), which is 21.7 mi away (256 minutes by car).

Are there rooms with balconies that I can book at Hotel Hulku?

Yes, some guestrooms at this hotel offer either a balcony or a terrace.

Hotel Hulku Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 92 out of 232 reviews
Rating 8 - Good. 85 out of 232 reviews
Rating 6 - Okay. 35 out of 232 reviews
Rating 4 - Poor. 11 out of 232 reviews
Rating 2 - Terrible. 9 out of 232 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Sushil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staffs were friendly and the tropical vibe was grand. Two cons: 1. We had to have the hotel bracelet/wrist band on all the time-we hated it. 2. Noise from the hostel nearby-There is no way you can avoid the noise until about 12 midnight and until past midnight on some nights. Breakfast was good enough (healthy too) however we had the same menu with the same few options to choose from every single day. More variety would make it a lot better. Wi-Fi was spotty (won’t work if using for work) but we didn’t mind, we were trying to stay away from the web other than a few mins of social media browsing. Overall, other than the noise issue, it is a nice hotel in a perfect location.
Stayed 6 nights in Oct 2025

8/10 Good

Anabelle de los Angeles

Liked: Cleanliness, staff & service
It was an oka
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Extended my stay because of how great the atmosphere was and the variety of plants and animals. We loved seeing the bats swoop through in the morning getting the bugs. No bugs to be found on the property. Lots of cool lizards running around though and the staff were always very friendly and helpful. Omar at the front gate was very courteous and helps with the luggage and any questions. I went in and out a lot because of all of our appointments and running to the store and they never made it seem like it was a pain to buzz me in every time to the property which was nice. Overall great experience and definitely great value for the money. I've stayed at five star resorts that didn't have as helpful staff. Will definitely return. Only downside was the noisiness from the bar, Disco, hostel across the street but we knew about it beforehand and it wasn't really an issue. The location is Central to a lot of the nightlife so there is no avoiding it wherever you go. 10/10
Stayed 1 night in Mar 2025

10/10 Excellent

jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omar was super helpful and friendly. Extended our stay with zero issues. Noisy at night but we expected that and it wasn't an issue. Saw lots of different kinds of birds and a family of bats that circle the courtyard every morning clearing out the bugs. It's like a tropical oasis and no one bothers you. Coffee, tea, fruit, yogurt, and toast available in the morning in the beautiful garden cafe which is very convenient. Walkable to the dental clinic that placed my implants and 5th ave. Lots of fountains and hanging plants. Room stayed at perfect temp. Only downside is the stairs which can be hard for people with mobility issues. overall
Stayed 3 nights in Mar 2025

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Really nice hotel close to everything yet feels tucked away from the hustle and bustle thanks to the tropical courtyard. Room was clean and comfortable and staff were very accommodating. Some loud music from the hostel nearby but this finished by midnight so didn’t affect our stay. Would stay here again!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nice, but noisy.

Beautiful property, but anything but tranquil. Not the hotel's fault, just the downtown location and nearby party bars. Lush, jungle setting. Great rooms, clean, great service, nice pool, good breakfast.
Stayed 2 nights in Feb 2025

8/10 Good

Destiny

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Pros: the staff, location, food, rooms Cons: TV, Mini Fridge I want to start by saying the staff is very accommodating, kind and multilingual if your Spanish still needs some work. This place is awesome. The property is a hidden gem you would never be able to guess that it looks like it does on the inside. The environmental fee is 66 pesos and it must be paid in cash. I didn't personally see this mentioned anywhere while booking but the front desk informed me and were very kind about it. If you are traveling here pack extra towels and washcloths, they do have towels available for rental for the pool but if you do not want that option please pack your own. You may not bring the towels out of the room and to the poolside. The room was open and comfortable. There was so much air and natural light coming in. We could see coconut trees outside of our window. There is noise from the party scene down the street at night but it didn't bother our family. If you are a light sleeper it may bother you. The TV was pretty small and way up high. It did not have any streaming capabilities or the ability to cast your phone to the TV either. There is a mini fridge in the room but it doesn't actually get anything cold. There is no microwave to reheat anything you had anyway. Breakfast was absolutely delicious nothing but good things to say there. We would absolutely stay here again.
Stayed 2 nights in Jan 2025

4/10 Poor

9

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Extremely noisy. Near the hotel, there were several music bars and party places and it didn't stop all night. The shower pressure was really weak. However everybody in hotel was really nice and the interior was stunning.
Stayed 4 nights in Jan 2025

6/10 Okay

Pamela

Liked: Cleanliness
Stayed 7 nights in Dec 2024

4/10 Poor

Claudia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Martha Aurora

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel recommended for the location
Stayed 3 nights in Jul 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

A little outdated with room keys and tv remotes but overall good quality for your money. Just like the pictures- nice pool
Stayed 1 night in Jul 2024

10/10 Excellent

Juanita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was very cold! But I did go February! Hotel is beautiful! Perfect for pictures! It’s not what you think from the outside.
Stayed 3 nights in Feb 2024

10/10 Excellent

Yazmin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay! Short in distance to the beach and different restaurants! Clean and calm property !!
Stayed 4 nights in Aug 2023

2/10 Terrible

Alexandra

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Really bad experience!! They closed the parking door and didn't let us in until my husband and other guests complained!! We didnt had water in our shower 2 days at different hours. At the restaurant there was only 1 waitress, for all the guests.
Stayed 4 nights in Apr 2023

10/10 Excellent

Ana Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good I love the place
Stayed 5 nights in Feb 2023

10/10 Excellent

samantha, Newport

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, clean and good spot to stay, close to 5th Ave and bus station. Mini resort feel inside the city.
Stayed 1 night in Mar 2023

10/10 Excellent

Leandro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing

8/10 Good

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location. The staff is friendly and the rooms are clean.

4/10 Poor

Alexandrine

Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiencia recomendable

El hotel está convenientemente ubicado a sólo unas cuadras de restaurantes, bares y el palacio municipal. Las habitaciones son confortables pero el baño un poco pequeño para mi gusto. A diferencia de otros hoteles en la zona, éste sí cuenta con estacionamiento. El personal fue amable e incluso nos ofrecieron el uso de las instalaciones después de hacer check-out
Stayed 1 night in Oct 2022

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es hermoso, tiene muchas plantas hermosas. Es muy bonito el lugar. Estaba limpio y el precio fue excelente!
Stayed 1 night in Sep 2022

10/10 Excellent

Nick, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed there. The staff is excellent as well as the location!!!
Stayed 1 night in Aug 2022

8/10 Good

Veronica, Phoenix

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has an overall exclusive boutique hotel feel and atmosphere. Love the lush gardens everywhere u look and the beautiful pool with water features. Also like the hammocks and small personal patio areas outside every room. Only problem i disliked was getting a room w a kitchenette with no functional fridge but the problem was corrected. Staff very friendly and helpful.my family and I had a great stay! Thank you!
Stayed 4 nights in Jul 2022

6/10 Okay

Mia

Traveled with partner
Liked: Cleanliness, amenities
Ok hotel, not bad for the price. No hot water at all to take a shower. Me and my boyfriend struggled to take showers daily. Friendly staff.
Stayed 3 nights in Jul 2022

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