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The Fives Beach Hotel - Á la Carte All Inclusive

4.5 star property
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Photo gallery for The Fives Beach Hotel - Á la Carte All Inclusive

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Three Bedroom Suite | View from room
14 restaurants; breakfast, lunch, and dinner served
Aerobics facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪11 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬
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Room options

View all photos for Deluxe Room

View from room

Deluxe Room

8.6 out of 10
Excellent
(17 reviews)
  • Garden view
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Suite

View from room

One Bedroom Suite

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

Three Bedroom Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Three Bedroom Suite

  • Garden view
  • 1550 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

LCD TV, DVD player, iPod dock, table tennis

Two Bedroom Suite

7.2 out of 10
Good
(7 reviews)
  • Garden view
  • 1152 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for One Bedroom Swim Up Suite

One Bedroom Swim Up Suite | Living area | LCD TV, DVD player, iPod dock, table tennis

One Bedroom Swim Up Suite

  • Garden view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

One Bedroom Penthouse Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

View from room

Two Bedroom Penthouse Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite | View from room

Three Bedroom Penthouse Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 2153 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Playa del Carmen

Located in The Fives within 2 miles (3 km) of Gran Coyote Golf, The Fives Beach Hotel - Á la Carte All Inclusive is within a few miles (5 km) of other popular sights such as Punta Esmeralda Beach. This 662-room, 4.5-star property has 8 outdoor pools along with a full-service spa and 14 restaurants.

What's nearby

  • Playa Xcalacoco - 11 min walk - 0.6 miles
  • Quinta Avenida - 13 min drive - 3.8 miles
  • Playa del Carmen Main Beach - 13 min drive - 4.0 miles
  • Maroma Beach - 21 min drive - 10.0 miles
  • Xcaret Eco Theme Park - 26 min drive - 11.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪El Templo - ‬16 min walk
  • ‪Fresco Bar - ‬14 min walk
  • ‪Las Máscaras - ‬17 min walk
  • ‪Bar L'Elefant - ‬15 min walk

About this property

The Fives Beach Hotel - Á la Carte All Inclusive

Guests of The Fives Beach Hotel - Á la Carte All Inclusive have access to a full-service spa, 8 outdoor pools, and a nightclub. Free valet and self parking are available, and there's also a shopping center shuttle. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Other amenities at this all-inclusive property include a children's pool, a 24-hour gym, and a sauna.
LCD TVs come with cable channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Furnished balconies or patios, iPod docks, and free minibar items are also standard.
8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa by The Fives has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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May 27 - May 28
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 3 poolside bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • MESTIZO:
  • OKA - SUSHI BAR:
  • SEA OLIVE - TRATTORIA

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

Will I find all-inclusive options at The Fives Beach Hotel - Á la Carte All Inclusive?

The Fives Beach Hotel - Á la Carte All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include scuba lessons, kayaking, and theme parties.

How much does it cost to stay at The Fives Beach Hotel - Á la Carte All Inclusive?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at The Fives Beach Hotel - Á la Carte All Inclusive on Jun 1, 2026 start from $455, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at The Fives Beach Hotel - Á la Carte All Inclusive?

The Fives Beach Hotel - Á la Carte All Inclusive provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do close to The Fives Beach Hotel - Á la Carte All Inclusive?

This property is situated in The Fives within a short 9-minute walk of Playa Xcalacoco and also 11 minutes on foot from Chun-Zumbul (diving site). You'll also find Playa del Carmen Main Beach and El Camaleón Mayakoba Golf Course within a short drive.

Is there parking available at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, valet and self parking are offered for free at the property. Wheelchair-accessible van parking is also available for guests.

Is there a spa available at The Fives Beach Hotel - Á la Carte All Inclusive?

The Spa by The Fives is the property's spa and services include body wraps, aromatherapy, mani/pedis, and massages.

Are there luxury amenities available at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, guests can indulge in luxuries such as 8 outdoor pools, an ocean-view restaurant, and an outdoor tennis court at this property.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a casino?

No, The Fives Beach Hotel - Á la Carte All Inclusive doesn't have a casino.

Will I find an indoor pool at The Fives Beach Hotel - Á la Carte All Inclusive?

No, this property doesn't have an indoor pool; however, there are 8 outdoor pools and a hot tub.

What do couples enjoy most about The Fives Beach Hotel - Á la Carte All Inclusive?

This beachfront property offers many amenities for couples, including in-room massages as well as an ocean-view restaurant and 8 outdoor pools.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a hot tub?

No, but this property does have a sauna.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a restaurant that serves breakfast?

Yes, The Fives Beach Hotel - Á la Carte All Inclusive has 14 restaurants, and serves free buffet breakfast each morning.

Will The Fives Beach Hotel - Á la Carte All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Fives Beach Hotel - Á la Carte All Inclusive.

Does The Fives Beach Hotel - Á la Carte All Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

How far is the airport from The Fives Beach Hotel - Á la Carte All Inclusive?

The closest major airport to The Fives Beach Hotel - Á la Carte All Inclusive is Cozumel Intl. Airport (CZM), which is 26.1 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.9 mi away.

Are there rooms with balconies at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, every guestroom at The Fives Beach Hotel - Á la Carte All Inclusive comes with a furnished balcony/patio and some offer ocean and garden views.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a wedding venue?

Take advantage of the wedding venue at The Fives Beach Hotel - Á la Carte All Inclusive if you plan to say "I do" during your trip.

The Fives Beach Hotel - Á la Carte All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 511 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Marnie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly friendly during our stay. We loved the two room suite configuration - this gave our family of five plenty of space to relax and 3 bathrooms!! The balcony overlooking the pool was a treat - we enjoyed winding down the day there. Unfortunately, the suite was quite rundown - repairs beyond another coat of paint are needed. Lots of peeling silicone along the edges of the shower, rust everywhere and too many stained surfaces to count. The room was well cleaned but not well maintained. Other areas of the resort were in much better condition. The food around the infinity pool/beach was terrific. It was nice to have a few different grab and go options. We highly recommend the pizza. We felt that renting a Bali Bed for a few days offered real convenience when spending time at the infinity pool and the beach. Kendy was a phenomenal server, keeping our drinks fresh throughout the day. The crown jewel of our trip was our last supper at Mestizo - the food was incredible and the service was outstanding - ask for Pablo!
Stayed 6 nights in Feb 2026

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved it. The room was spotless and cleaned and stocked daily. The food and drinks were outstanding - we didn’t have a bad meal. The staff are all so friendly and willing to go above and beyond. We loved the daily pop-up events the resort had, they really catered to all ages. We can’t wait to go back again.
Stayed 6 nights in Feb 2026

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing. Very clean. Beautiful walking paths throughout the hotel. Very family friendly if you have kids. Manuels house keeping was spot on every day. Breakfast wasn’t as good as lunch or dinner options. Drinks weren’t anything special but that’s expected at an all inclusive. I do wish better quality beer was offered. Very limited with their options. Very easy beach access with nice calm waters. Most of the staff members were welcoming and kind. Jean, Issac, Guadalupe, Israel, were some of the nicest people we encountered. Unfortunately we did have an inconvenience with one particular staff member that made us feel discriminated against. It almost came of as favoritism and racist towards us. That’s another thing that I noticed with certain staff members that if you spoke Spanish or were a Mexican American like us we didn’t receive the same attention or service. We highly recommend this resort but unfortunately we won’t be returning.
Stayed 5 nights in Feb 2026

6/10 Okay

Bidur

Stayed 5 nights in Jan 2026

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything - our rooms, the food, the vibe - was fantastic! The staff deserve an extra call out though because everyone we talked with or had questions for were so very kind and helpful. Thank you so much!
Stayed 7 nights in Jan 2026

10/10 Excellent

Adam

Stayed 9 nights in Jan 2026

10/10 Excellent

Jadenn

Stayed 3 nights in Jan 2026

8/10 Good

Michelle Armasa

Stayed 3 nights in Jan 2026

6/10 Okay

Juliet, Sevierville

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The pool was painfully cold. There isn’t enough pool chairs. People were reserving chairs at 4am. When we finally got up to reserve a chair, our belongings were removed. We had planned to return for spring break, but since the pool wasn’t enjoyable- we won’t.
Stayed 5 nights in Dec 2025

10/10 Excellent

Klementina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my family! Property was clean and all staf was good
Stayed 4 nights in Jan 2026

10/10 Excellent

Renee Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled in the jungle with a path to the sunrise safe and beautiful ocean beach-front property. Outstanding staff from the moment you arrive at the front desk, through to the check out levels. Our rooms were cleaned up with love, restaurant and bar staff outstanding with tasty meals, lots of variety and many restaurants. Beach and poolside so many people there to serve and keep things neat and full of life. Joy & Wellness staff brought the energy to the resort with every activity and evening party and New Year’s Eve was a party to remember. Highly recommend for adults and children of all ages. Lifeguard and security on the beach to keep an eye out but felt extremely safe and ability to walk up and down the beach safely in all directions. Ocean out front refreshing to swim in with a sandy bottom and lots of pools to cool off throughout the resort. A collaborative Facebook group of helpful past and existing guests asking and answering questions created a supportive community too. Looking forward to returning again soon!!!
Stayed 6 nights in Dec 2025

10/10 Excellent

Jeanette, Spencerport

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff was great!
Stayed 4 nights in Dec 2025

8/10 Good

Anna

Very clean rooms. Great staff. Good food..beter than most resorts. Lots to do
Stayed 5 nights in Dec 2025

10/10 Excellent

Melissa Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing entert
Stayed 7 nights in Nov 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Laura

Stayed 4 nights in Nov 2025

4/10 Poor

Adam

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
The deluxe room we were given was dark, dirty and small, not what we were expecting. We ended up paying for an upgraded king suite room which was in much better conditon.
Stayed 7 nights in Nov 2025

10/10 Excellent

Dylan

Liked: Amenities, property conditions & facilities
Acceptable
Stayed 7 nights in Nov 2025

10/10 Excellent

liudmyla

Stayed 5 nights in Sep 2025

10/10 Excellent

Farrah Jayne

Stayed 4 nights in Nov 2025

10/10 Excellent

MARICELA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! The room was spacious, clean and comfortable. Food was superb, it really was amazing. Staff was the epitome of outstanding customer service.
Stayed 5 nights in Oct 2025

10/10 Excellent

Shalyn

Stayed 7 nights in Oct 2025

6/10 Okay

Britta Maike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing that I would say is that this is absolutely not an all inclusive. Most things around the resort had some things that were included and other things that were not. Room service as in the food itself was included, but you had to pay for it to be delivered. They would deliver wine in a glass, but no cocktails.. The quality of the rooms and the cleaning, depending upon the building that you were in. We had an issue with one of the electronic wristbands, if you totally lost it, it would cost US$125 to replace but they never told you that upfront. By and large the food in the restaurants was quite good as was a service. Unfortunately, no one with a regular reservation at the resort could make a reservation at the restaurants. It was all first come first serve which one you were travelling with a large group of people doesn’t really work the hostessing staff at the French restaurant was particularly awful just as an FYI. All of the bartenders were fantastic. The spa services were also wonderful, except for the fact that they were exorbitantly priced. For frame of reference an 80 minute massage was $300. The beach sand was phenomenal, but unfortunately, it did not get raked every day. The other issue was that in order to have an ocean view while you were sitting on the beach, you would’ve had to purchase a cabana for an additional fee. My overall experience was OK. They should not mark themselves as all inclusive!
Stayed 6 nights in Oct 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fives hotel and beachfront has one of the most friendliest staff. They always great you when they pass by you and make you feel like family. Their ambassador take the time to make sure that your needs are met. We also did the spa experience which was 50 min hydro therapy and 50 minute massage and left like new. Overall it was a good experience.
Stayed 5 nights in Oct 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and beautiful views within the hotel but the dining options were limited due to a lot of the restaurants not functioning due to season.
Stayed 5 nights in Sep 2025

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